Related
I was just wondering if anybody else has an issue with loose glass panel towards the edges of your asus transformer prime? In particular folks who just purchased one. There is about a 1/4" of play mostly at the top/left side of the screen around the volume rocker and to a lesser extent on the right side. It's not a lot, but noticable since that's right where you normally hold it.
I already exchanged it for another one at Office Depot, and this new one has the exact same issue. I can't imagine this would be "normal." Maybe just a defective batch? In either case, I haven't noticed any other issues in the 2 days I had the first one.
They both started with S/N# C30KAS...
C1O from office depot reporting in. Have the exact same issue, right out of the box. My case does make it unnoticeable, though. I'd hate to have to rma it for this.
It is not normal. There are little hatches which hold glass to the frame. If they are broken (they are very thin, I guess they can easily be broken on assembly line) there is no way to fix it apart from taking it apart completely and putting some double sided tape. I would, and did, return it.
Sent from my HTC Sensation Z710e using xda premium
omegafiler said:
There is about a 1/4" of play mostly at the top/left side of the screen around the volume rocker
Click to expand...
Click to collapse
Do you realize how much that is? (I assume you mean a quarter inch)
I would just return it.
Yes, it's about a quarter inch. Unfortunately it seems as though these 2 were the last in stock... anywhere. But that's kind of what I thought; just seemed odd to have 2 in a row like that. I guess I'll play with it for a few more days to make sure I still like the TF201 in general and return it later (within the return window). Or maybe if they get a new batch in... exchange it again.
I like to see a picture of this. Quarter inch is really massive.
htcplussony said:
I like to see a picture of this. Quarter inch is really massive.
Click to expand...
Click to collapse
Yeah, it wasn't good, but it's returned now. Although this 2nd one isn't nearly as bad. In fact, it's only loose on the right side. This is probably closer to an 1/8". So it's doesn't go above the outter bezel.
But I guess the question is whether folks consider any play whatsoever acceptable, normal, or something they even care about. In particular if it's in a case. Not to mention the concern that it might get worse or seperate completely.
omegafiler said:
Yeah, it wasn't good, but it's returned now. Although this 2nd one isn't nearly as bad. In fact, it's only loose on the right side. This is probably closer to an 1/8". So it's doesn't go above the outter bezel.
But I guess the question is whether folks consider any play whatsoever acceptable, normal, or something they even care about. In particular if it's in a case. Not to mention the concern that it might get worse or seperate completely.
Click to expand...
Click to collapse
On a good unit there is no play. Actually, there is, but it's so small that you have to be looking for it and even then you'd struggle to find it.
Sent from my HTC Sensation Z710e using xda premium
Had it on a C0 along with light bleed and lint inside the glass...return it 2 days later. Talk about QC...
Sent from my GT-I9100 using XDA
Hmm, maybe I'm just being more picky given the much worse amount of seperation I had with the first device. So here is a quick video I just shot with my phone. Not the best quality, but maybe you guys with "good" primes can let me know what ya think.
Edit: Embed didn't work, so here is the private link.
http://youtu.be/xV6IE16Dj2o?hd=1
I'm having the exact same problem, mine also makes an audible "squeek" when pressed, and the compression is definitely visible. The difference though is that mine came back repaired from when I sent it out for RMA, not a replacement. I'll be getting on the phone tonight with them, as the screen is now also starting to display Mura (which it was sent in for the first time I RMA'd it.), and the screen bleed is getting notibly worse to the point where it is very annoying.
mine is also loose in the upper left hand corner area when held in landscape.
On mine there's still lots of areas I can press down but its under 1mm.
I'm more bummed about dust I now see under the screen. Doesn't Apple laminate the lcd to the screen? Wish Asus done it.
i have the same issue. My wife noticed it and I decided that I could live with it.
Sent from my Transformer Prime TF201 using XDA
To me, this is not a defect. It's definitely an imperfection, but it's not a defect.
goodintentions said:
To me, this is not a defect. It's definitely an imperfection, but it's not a defect.
Click to expand...
Click to collapse
I see it kinda the same way... I only notice it from time to time in landscape mode. But sometimes I have to test the whole side to find the spot again.
I'm having a really great time with the device, can't think about returning it for for this imperfection.
I've got the same problem albeit the flex is very small.
Well, I decided to at least order a MoKo folio cover case and see if that minor flex is still going to be an issue for me or not. I already don't like the way it feels carrying it around by itself. The edges make it feel somewhat awkward and uncomfortable. So maybe the case is all it needs. Because other than that, I haven't found any other issues, yet.
Hello there. I have bought my Samsung Galaxy SIII a few weeks ago ( about 2 weeks if I'm nt mistaken) and I love it very very much. And I've also bought some case to protect it since the 1st day. And currently I'm using the case mate pop for it. However, today when I take a look at my SIII I found out that the the earpiece is slightly slanted to the right and it formed a quite a huge gap. And between those gaps I can see something silver and chrome like inside of it. I think it is the inner parts of the phone related to the earpiece. I have no idea how this happen because I'm using my SIII everyday untill today I noticed this.
I've never dropped my SIII and I take very good care of it. The only thing I did was taking out the case mate pop and I applied slight pressure to it because it was a little hard to take off. I'm wondering is this the reason that causes the slant and gaps? And I wanted to know if others had the exact same problem or am I thinking too much and didn't notice it the 1st day until today? I'll attach some pictures so you guys can take a closer look. I need some advice guys I'm desperate! Thanks in advance.
*EDIT* I also found out that I can slightly move the earpiece. Just a little bit. But still I cant make it to close the gap and that silver thingy. Is it suppose to be a little bit loose?
You have only one advice outside of ignoring it .
Return under warranty .
jje
JJEgan said:
You have only one advice outside of ignoring it .
Return under warranty .
jje
Click to expand...
Click to collapse
Thank you for the quick reply. Yes I'm still under warranty. Should I tell them it happened or I made it?
Not sure what u meant by case mate pop... but I wouldn't tell: most repair consultants wouldn't know unless its clear u used a screw driver to move the eat piece.
Sent from my GT-I9300 using xda app-developers app
farcry27 said:
Not sure what u meant by case mate pop... but I wouldn't tell: most repair consultants wouldn't know unless its clear u used a screw driver to move the eat piece.
Sent from my GT-I9300 using xda app-developers app
Click to expand...
Click to collapse
The case mate pop is a case for the S3 which is made in Taiwan. It's quite popular in youtube alot of people are doing reviews for it. I put the case in it and it was easy. But then when I tried to take it off it was hard. So I have to apply slight pressure on the top of my phone.
Do you think that the pressure is what causes this? And do you have the silver thing on the right corner of your S3? Thanks in advance.
Marcus_SwJ said:
The case mate pop is a case for the S3 which is made in Taiwan. It's quite popular in youtube alot of people are doing reviews for it. I put the case in it and it was easy. But then when I tried to take it off it was hard. So I have to apply slight pressure on the top of my phone.
Do you think that the pressure is what causes this? And do you have the silver thing on the right corner of your S3? Thanks in advance.
Click to expand...
Click to collapse
Not sure if I understand this correctly. Can this "silver thing" be seen inside of the 3.5mm jack input, or on the far right corner of the S3? If it's in the headphones port, it could be the connector for the jack-plug you see, which is normal.
Could you by any chance provide a picture of the damaged area?
Jorq1H said:
Not sure if I understand this correctly. Can this "silver thing" be seen inside of the 3.5mm jack input, or on the far right corner of the S3? If it's in the headphones port, it could be the connector for the jack-plug you see, which is normal.
Could you by any chance provide a picture of the damaged area?
Click to expand...
Click to collapse
I've look into the 3.5mm jack input and I can't seem to find anything related to it as the silver thing is on the right corner of the earpiece. Just below it. And what do you mean on the far right corner?
I think everything is normal in the 3.5mm jack input. Yes I've attached some thumbnails in the 1st post. I wanted to know if anybody has this problem or isit only my S3 that has this? Its wierd I don't notice it until I remove my case and it appeared out of no where. It's quite visible too.
I never see it before when I'm not using the case. I tired to push the earpiece and it seemed to move a little but I cant get it to cover that silver thing. If you look closely at my thumbnails, you can see that the earpiece is somehow slanted a little bit which is the reason why the silver thing is visible. It's underneath the earpiece. Thank you.
Marcus_SwJ said:
I've look into the 3.5mm jack input and I can't seem to find anything related to it as the silver thing is on the right corner of the earpiece. Just below it. And what do you mean on the far right corner?
I think everything is normal in the 3.5mm jack input. Yes I've attached some thumbnails in the 1st post. I wanted to know if anybody has this problem or isit only my S3 that has this? Its wierd I don't notice it until I remove my case and it appeared out of no where. It's quite visible too.
I never see it before when I'm not using the case. I tired to push the earpiece and it seemed to move a little but I cant get it to cover that silver thing. If you look closely at my thumbnails, you can see that the earpiece is somehow slanted a little bit which is the reason why the silver thing is visible. It's underneath the earpiece. Thank you.
Click to expand...
Click to collapse
Sorry, I'm for some reason unable to see attached thumbnails.
I ordered a replacement N10, because of back flex and got it today.
Not only is the back flex worse, the screen looks worse. Compared to my original N10 the replacement looks duller. My original N10 by far looks more vibrant while the replacement has a noticeable warmer and duller color temp.
Back the replacement goes... I will live with the back flex. I really don't want to play exchange roulette like I did with the nexus 7. Those of you considering exchanging your Nexus might want to consider you might get a worse one.
BamAlmighty said:
I ordered a replacement N10, because of back flex and got it today.
Not only is the back flex worse, the screen looks worse. Compared to my original N10 the replacement looks duller. My original N10 by far looks more vibrant while the replacement has a noticeable warmer and duller color temp.
Back the replacement goes... I will live with the back flex. I really don't want to play exchange roulette like I did with the nexus 7. Those of you considering exchanging your Nexus might want to consider you might get a worse one.
Click to expand...
Click to collapse
Samsung's the single source for the LCD panel. If there are big variations between them it's because the tolerances on the production line are off and their slipping through QC. Some deviation from panel-to-panel is normal. If you put three SGS3's side-by-side each will have a slight variation in temperature. But what you're describing doesn't sound slight.
BamAlmighty said:
I ordered a replacement N10, because of back flex and got it today.
Not only is the back flex worse, the screen looks worse. Compared to my original N10 the replacement looks duller. My original N10 by far looks more vibrant while the replacement has a noticeable warmer and duller color temp.
Back the replacement goes... I will live with the back flex. I really don't want to play exchange roulette like I did with the nexus 7. Those of you considering exchanging your Nexus might want to consider you might get a worse one.
Click to expand...
Click to collapse
I think I had a similar issue to you, but for the better.
My replacement arrived yesterday as my original device had bad back flexing
The new one has a much more vibrant and brighter screen than the old one (the autobrightness seems to react much faster and ramps the brightness more appropriately)
The replacement came shipped with build JVP15L, so I had to two updates, one to JOP20C and then again to JOP20D, weird huh?
Sent from my HTC Desire S using xda premium
so your telling me you got two devices without light bleed? I can't even get one out of them.
This is somewhat good news as I seem to have a warmer screen and also suffer from light bleed so I'm probably going to get it exchanged. Hoping I get a replacement with a neutral or cooler screen. neutral or cooler toned screens tend to have better contrast for some reason vs the warmer screens.
Sent from my Transformer Prime TF201 using Tapatalk 2
tcb4 said:
so your telling me you got two devices without light bleed? I can't even get one out of them.
Click to expand...
Click to collapse
Yeah my first device had quite severe bleed in 3 corners, but my replacement has ever the slightest amount in the bottom corner, but its really not noticeable, even on a black background, so I'm gonna keep this one
Sent from my Nexus 10 using Tapatalk HD
tcb4 said:
so your telling me you got two devices without light bleed? I can't even get one out of them.
Click to expand...
Click to collapse
First unit which I kept has very little light bleed, nothing significant. The replacement had horrible light bleed, there were light streaks coming from the lower right corner.
Other than back flex, I am happy with my N10's screen.
I thought the same about my device but then I turned my brightness up and took it off automatic brightness. I can hardly believe that the difference is that stark between the two units
Sent from my Nexus 10 using Tapatalk 2
Back flex????
Sent from my Nexus 10 using xda app-developers app
muyoso said:
Back flex????
Sent from my Nexus 10 using xda app-developers app
Click to expand...
Click to collapse
Yeah if you push hard enough on the back of your device it will dimple inward. I can't really see in my mind why this is considered even remotely a functional defect lol. This just in: plastic flexes when you push on it
Sent from my Nexus 10 using Tapatalk 2
TheEmpyre said:
Yeah if you push hard enough on the back of your device it will dimple inward. I can't really see in my mind why this is considered even remotely a functional defect lol. This just in: plastic flexes when you push on it
Sent from my Nexus 10 using Tapatalk 2
Click to expand...
Click to collapse
It is considered a defect because normally the internal components should touch the inside of the casing, so there is no cavity between the two and therefore no flexing when pressed .
In the case of the flexing units, the casing is bowed ever so slightly outwards, thus creating a cavity, so the casing flexes inwards up until it touches the components inside.
Sent from my Nexus 10 using Tapatalk HD
Hereisphilly said:
It is considered a defect because normally the internal components should touch the inside of the casing, so there is no cavity between the two and therefore no flexing when pressed .
In the case of the flexing units, the casing is bowed ever so slightly outwards, thus creating a cavity, so the casing flexes inwards up until it touches the components inside.
Sent from my Nexus 10 using Tapatalk HD
Click to expand...
Click to collapse
Is it actually a "bow" or is it just an air gap between the battery and the back? Mine flexes when I press it, and makes a "click" like glue forcibly coming unstuck when I release.
It's hardly the end of the world though. I'd never have realised it until it was mentioned on XDA because I'm not heavy handed enough to go squeezing it, nor would I have had cause to "press" hard on the back of it while it's lying face down.
alias_neo said:
Is it actually a "bow" or is it just an air gap between the battery and the back? Mine flexes when I press it, and makes a "click" like glue forcibly coming unstuck when I release.
It's hardly the end of the world though. I'd never have realised it until it was mentioned on XDA because I'm not heavy handed enough to go squeezing it, nor would I have had cause to "press" hard on the back of it while it's lying face down.
Click to expand...
Click to collapse
Mine was both, a bowing which caused an air gap. It didn't click at all, just flexed even when i was just holding it as the bowing was greatest directly underneath where you place your fingers. If i looked edge onto the tablet from the top, the bowing was apparent.
Figured seeing as i'm paying for it, wanted a perfect device and Google were happy to replace it, why not get it replaced?
Hereisphilly said:
Mine was both, a bowing which caused an air gap. It didn't click at all, just flexed even when i was just holding it as the bowing was greatest directly underneath where you place your fingers. If i looked edge onto the tablet from the top, the bowing was apparent.
Figured seeing as i'm paying for it, wanted a perfect device and Google were happy to replace it, why not get it replaced?
Click to expand...
Click to collapse
Indeed, why not. I would have done the same thing.
joke
Now all of you shut up, before I go poking around mine any more and realise I'm not happy with it and end up sending it back for replacement :laugh:
/joke
I feel bad for you people searching for the perfect device. Chances are, the people on their 3-4-5th return are never going to be satisfied, and the devices they returned would most likely have been perfect for someone else. Having OCD about a mechanically flawless techno-gadget is like a Heroin addict chasing the dragon.
Sent from my Nexus 7 using Tapatalk 2
TheEmpyre said:
Yeah if you push hard enough on the back of your device it will dimple inward. I can't really see in my mind why this is considered even remotely a functional defect lol. This just in: plastic flexes when you push on it
Click to expand...
Click to collapse
Shocking news. This flex thing is like that old joke -
Patient: Doc, it hurts when I do this. (Patient flexes a joint.)
Doctor: Then don't do that.
Semantics said:
I feel bad for you people searching for the perfect device. Chances are, the people on their 3-4-5th return are never going to be satisfied, and the devices they returned would most likely have been perfect for someone else. Having OCD about a mechanically flawless techno-gadget is like a Heroin addict chasing the dragon.
Sent from my Nexus 7 using Tapatalk 2
Click to expand...
Click to collapse
I wonder how much cheaper our gadgets would be if hordes of people on XDA didn't RMA 5-6 times because they go actively looking for defects they wouldn't notice otherwise?
I've been thinking about this all day. My N10 has some ripples around the detachable rear cover that I hadn't noticed until looking at the photos in this thread. Is it obvious when I show it to others? No. Does it affect operation in any way? No. Have my fingers ever felt the ripples as I use it or rotate viewing mode? No.
So why are the cosmetics such a big deal to some and not others? Obiously some rate the appearance of the device to be more important than what it does. I know I'm going to get flamed big-time for this, but worship of form over function seems to be a common trait of the Apple crowd. I truly appreciate beauty, but not so much in a tool. I used an iPad for a year and always felt like I was using a fine watch: attractive, but not adaptable to what I wanted to do. Those of us that value function more will probably never understand the other way of thinking.
tcb4 said:
so your telling me you got two devices without light bleed? I can't even get one out of them.
Click to expand...
Click to collapse
Mine has ZERO light bleed and I know all about that. I use to own 3 Infinity's and that's because the first two had intolerable light bleed the third I just lived with.
I'm guessing google sacrificed build quality so they could keep prices down -- Dont really understand why it is important for your device to "look" cool when the purpose of the device is media consumption / productivity. Besides, I would bet upwards of 60% of consumers get a case for their device...whats the point of that back-flex when you have a hard shell case?
Hi guys,
My Nexus 10's back, on the left side when facing the screen, has a slight creak to it when pressed. Does anybody else's have this (it can be slightly hard to find at first)? I'm curious, as I'm not sure if there is a DIY way to fix it, and whether or not it is a common occurrence.
I get a click or two from the removable strip but I assume that is just it moving in its seating. Very minor and not a problem. I ignore it.
Yeah, I have that, too. Nothing seems to indicate that the cover is loose somehow, though. Seems to me that it's just the rubber. I wouldn't worry about it. Of course, I wouldn't go choking it there, either.
Sent from my Nexus 10 using XDA Premium HD app
I too get a "Crack Sound" or creak when I grab my tablet from the left side.
Mine is same although my removable strip actually has a probg yhat won't go it so it juts out... Very annoying but I have a case.
So, besides the creaking sound (which doesn't bother me too much), my back actually has two "bubbles" where the back material meets the dimpled strip, and when you look at the tablet top-down, you can actually see the two gaps where the rubbery material is lifted up higher than the dimpled strip. The "bubbles" are basically directly above the "N" and "S"...
I'm assuming this isn't normal and should probably go get an exchange at the store, right?
Sent from my Nexus 10 using xda premium
My left rear has a little more give than the right. Otherwise, the build is clean and sturdy. Did hear a noise once when i was gripping it at a funny angle. Of course if I grip my Vivid wrong the rear plate falls off and the battery even drops out at times. Overall I am very happy with the construction of my nexus10.
like this?
http://forum.xda-developers.com/showthread.php?t=1998388
I got my N10 yesterday and I found two problems.
1. The back is really loos. If I press in the middle of the back cover it wobbles and make click sound.
2. There is some light bleeding at the bottom right corner of the screen.
Are these things normal? Or should I exchange it.
shahidhussain said:
I got my N10 yesterday and I found two problems.
1. The back is really loos. If I press in the middle of the back cover it wobbles and make click sound.
2. There is some light bleeding at the bottom right corner of the screen.
Are these things normal? Or should I exchange it.
Click to expand...
Click to collapse
The back is fine. As far as light bleed, it's a common problem. How bad it is depends on how much it bothers you.
Sent from my EVO using XDA Premium HD app
falconoble said:
The back is fine. As far as light bleed, it's a common problem. How bad it is depends on how much it bothers you.
Sent from my EVO using XDA Premium HD app
Click to expand...
Click to collapse
I got exchange.
i get some slight play in the back but compared to the note 10.1, this thing is build like a rock
I received my Nexus 10 at the end of January and have just ordered a replacement...
The creaking and cracking from both sides of the back (directly behind the speakers) is horrendous when I gently squeeze the nexus, for example to lift it - I can usually just ignore these little things, but this is just too bad!
I have a Galaxy Nexus and I love it...the build quality is superb and the fact the Nexus 10 isn't up to the same standard is disappointing.
I will upload a YouTube video to demonstrate it...as I've not seen or heard anyone having creaking this bad...
When I receive my replacement, I'll update this topic. The only saving grace was the Google RMA process was flawless IMO.
CASES
I used to get it too but i figured out a way to fix it. Wanna know how? lol Get a nice smart case by Poetic or another brand you prefer. I know theres a thread designated for all the accessories for nexus 10.
but check out this website and pick what you like. - nexus 10 accessories . com
picked up my phone earlier this afternoon, (preorder 32gb) 1st im told that my wireless hdmi will arrive at a later date, when i open up my box once im home i see that the top speaker grill did not adhere properly. only half of it is sitting right (camera side) but the half with the sensors is floating ever-so slightly. i am in love with the phone but this is really bothering me. i can clearly see the red adhesive and some is even on the side of the phone. after a quick phone call to at&t i was told i can go back to the store i which i pre-ordered and recieve a new phone.
picture with the headphone port shows a normal adhered corner and the other shows the gap on the grill
Has anyone else had a problem like this?
so take it back get it replaced
ofcourseimnaked said:
picked up my phone earlier this afternoon, (preorder 32gb) 1st im told that my wireless hdmi will arrive at a later date, when i open up my box once im home i see that the top speaker grill did not adhere properly. only half of it is sitting right (camera side) but the half with the sensors is floating ever-so slightly. i am in love with the phone but this is really bothering me. i can clearly see the red adhesive and some is even on the side of the phone. after a quick phone call to at&t i was told i can go back to the store i which i pre-ordered and recieve a new phone.
picture with the headphone port shows a normal adhered corner and the other shows the gap on the grill
Has anyone else had a problem like this?
Click to expand...
Click to collapse
Very similar to mine but not quite as bad as what your pic shows. I decided not do anything because it is purely a cosmetic issue and you have to look really hard on mine to see it plus all my parts are aligned spot on so everything is flush with no over hang. If I had yours I would take it back to the store and demand another 32 GB asap. They should have em. 64 GB will take some time to reach stores so I may decide later to exchange.
You have a one year warranty so you could wait too. Remember iPhone 5 had similar quality issues at launch.
Lol, I'm just waiting for mine to come in. I presume I will get one that has a perfect body, but a dead pixel or two, I will then return it for one with a flawless screen, but screwed up body, and then be forced to live with it.
I went to a store to buy mine and made them open the box before I took it
Sent from my M7 using Tapatalk 2
ofcourseimnaked said:
picked up my phone earlier this afternoon, (preorder 32gb) 1st im told that my wireless hdmi will arrive at a later date, when i open up my box once im home i see that the top speaker grill did not adhere properly. only half of it is sitting right (camera side) but the half with the sensors is floating ever-so slightly. i am in love with the phone but this is really bothering me. i can clearly see the red adhesive and some is even on the side of the phone. after a quick phone call to at&t i was told i can go back to the store i which i pre-ordered and recieve a new phone.
picture with the headphone port shows a normal adhered corner and the other shows the gap on the grill
Has anyone else had a problem like this?
Click to expand...
Click to collapse
mine has a very slight gap, similar to yours on the right side, except mine is more uniform. I think it's the fact that it's glued on. personally I'm not worried, but yeah if it bothers you go demand another one. they promised you zero gap construction, if you don't thin theyve met that promise you go back till you get one that does bro.
Guys, anyone has dead pixels on their Ones? Got them on two of mine....any idea how many considered defective by HTCs standards?
Sent from my HTC One X+ using Tapatalk 2
I called AT&T and they told me to go to my nearest store and they would replace it, even if it were a minor cosmetic defect it would still worry me. Even the slightest bit of water could go in through a gap like that and damage anything or even worse activate a water strip forcing you to go through Insurance for such a new phone. They were pleasant and accommodating over the phone, I'm glad it was an easy fix.....
Now I'm just sitting here staring at the phone, it makes no sense to do anything software wise to it because I'm going to return it in the morning..... No fun for me today
Dottcent said:
Guys, anyone has dead pixels on their Ones? Got them on two of mine....any idea how many considered defective by HTCs standards?
Click to expand...
Click to collapse
Not sure about HTC but AT&T will exchange it for you..
Dead pixels is a definite return in my book.
Wow!!I was wondering it's only me or a wide spred issue. Now I know it's not just me. My phone looks perfect at the top but the bottom has imperfections. There is a very slight gap and I can feel the ups and downs when I move my finger around the edges. I think I should go to AT&T sore and see if the replace it.
Dottcent said:
Guys, anyone has dead pixels on their Ones? Got them on two of mine....any idea how many considered defective by HTCs standards?
Sent from my HTC One X+ using Tapatalk 2
Click to expand...
Click to collapse
I had the same issue with mine, and the store manager said he would only exchange it if it had three dead pixals. The phone had about five dead pixals but in two different clusters which made it seem like only two pixals, due to the high dpi. The store manager than called att and asked what he should do because he was only able to see two dead spots/pixals. They probably told him it was up to him and that the defective pixals should be clearly seen with the naked eye. He refused to exchange it because he felt uncomfortable not being able to see more than two dead spots/pixals. I tried a different store with much success. Probably because the store manager was so understanding of the issue.
I went to the store and replaced mine. The first one they showed me has the same issue (uneven flow of construction with the bottom speaker top) and pulled another one which still suffers with similar issue but not that evident. I took the second one and left. It looks like the bottom part of the phone is little complex and very wide spread build issue with these phones.
rajbsn said:
I went to the store and replaced mine. The first one they showed me has the same issue (uneven flow of construction with the bottom speaker top) and pulled another one which still suffers with similar issue but not that evident. I took the second one and left. It looks like the bottom part of the phone is little complex and very wide spread build issue with these phones.
Click to expand...
Click to collapse
I've looked at many phones. I have yet to seen one without the small gap. It seems that only some have smaller gaps than others. But make sure your speaker grills are at least align correctly.
Sent from my HTC One using Tapatalk 2
Dreadsteel said:
I've looked at many phones. I have yet to seen one without the small gap. It seems that only some have smaller gaps than others. But make sure your speaker grills are at least align correctly.
Sent from my HTC One using Tapatalk 2
Click to expand...
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Their Display phone was perfect. It looks like they are displaying Apples and selling Oranges.
hey i was finally able to recieve a new phone, i walked into my local at&t and spoke to a rep. i was reffered to the assitant manager who looked at his own phone and refused me a replacement phone. i pressed him and gave my phone to the store manager who only agreed to give me a new unit once she saw the red adhesive showing on my top speaker grill. i went and looked at every display model they had, bottom grill on the phone shows a miniscule gap towards the center of the device. speaker grill on top also shows a gap that is more prominent towards the ir blaster. Not sure if this is normal but i will try to visit other locations even a sprint or t-mobile store and look at the build quality on their versions and take pictures to compare. im not too sure of why something like this should happen, but my 1st guess would be an unlevel surface underneath most likely from the injected plastic... i really hope it isnt, such a beautiful phone. something like this should not have a rushed manufacturing process.
About the gap, I got 3 Ones from Att and they all got tiny gaps, but seem to be glued tight, but I mostly looked at uneven speaker grills and screen, since all had some!
Ps, Double Dip is lovely case, got one with the purchase
Every single One we have sold at my store has has zero gap. I've made it a point to look at each one.
Sent from my HTC One X using xda premium
CraigP17 said:
Every single One we have sold at my store has has zero gap. I've made it a point to look at each one.
Sent from my HTC One X using xda premium
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I just got my "baby" yesterday. And with trying to entertain a 1 year old with a slight head cold, plus do all the data transfers from my One X+ to this one, I never thought to actually look the thing over. But I'll be darned, after reading the first few posts just now, I took my case off and yep, there is an ever so slight defect as well. Their not gaps..but a slight "wavelike" unevenness all around. I have very sensitive tactile sensations in my fingers, so i can feel roughness on certain spots. Trying not to let it bother me, but my neuroticism is trying to kick in.
davidper said:
I had the same issue with mine, and the store manager said he would only exchange it if it had three dead pixals. The phone had about five dead pixals but in two different clusters which made it seem like only two pixals, due to the high dpi. The store manager than called att and asked what he should do because he was only able to see two dead spots/pixals. They probably told him it was up to him and that the defective pixals should be clearly seen with the naked eye. He refused to exchange it because he felt uncomfortable not being able to see more than two dead spots/pixals. I tried a different store with much success. Probably because the store manager was so understanding of the issue.
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Really, they refused you an exchange? When I had my Optimus G, they exchanged it for me because it got too hot. If you get a new device and it has dead pixels, they should not be able to refuse service. Dead Pixels should not be a standard.
rajbsn said:
Wow!!I was wondering it's only me or a wide spred issue. Now I know it's not just me. My phone looks perfect at the top but the bottom has imperfections. There is a very slight gap and I can feel the ups and downs when I move my finger around the edges. I think I should go to AT&T sore and see if the replace it.
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Mine is fine, I don't think this is WIDESPREAD issue.