Hi guys, i had a small problem with my phone. It wouldnt charge. So I send it to Samsung Repair point (company called Dynafix who repairs phones for all the large phone brands here in The Netherlands)
I got a reply back saying its water damage. They send me a photo with corrosion which they say is caused by water damage. But the photo is so bad, I couldnt find out which part of the phone it shows.
Before sending the phone I did disassembly the phone to look inside and didnt see any water marks.
I did ask for a better photo and they will send me one but I thought I'll post here in the meantime.
When asking what the repair costs would be, they said it the phone cant be repaired.
My phone is in great condition. Everything works fine. Only when I plug it in to charge I get a battery disconnected error. Same thing happens when charging it through my pc. But the usb connector works cause I can connect it to my pc and transfer files. Also when I charge my battery in another phone and put it back in, phone works.
So only a charging problem.
Anyways, the part where I need you guys is, is if someone could tell me which part of the phone this is, i would really be grateful.
Thanks
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Ear piece?
I'd have them clarify if the water damage is:
a. user submersed phone in hot spring,
b. phone can't handle winter time condensation.
You shouldn't have to pay for b.
mudferret said:
Ear piece?
I'd have them clarify if the water damage is:
a. user submersed phone in hot spring,
b. phone can't handle winter time condensation.
You shouldn't have to pay for b.
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Click to collapse
Hi, thanks for replying. Dont think its the earpiece. doesnt look like it.
I send Samsung an email asking for more info. They told me to contact the repair company and send information and photos back to them (to Samsung) So now I'm waiting for the better photos, so i can send them in with my complaint to Samsung.
FWIW I've been a little "fearful" of condensation; I've heard a lot of reports lately. The "fix", on the manufacturing side, could be something as simple as prepping, or treating, the connections differently.
Good luck.
Did you drop your phone in hot tub/ waterfall/ ocean/ bath/ whirlpool/ toilet? If so, we can all assume it's water damage and get on with our lives. If you didn't do any damage to it and that just happened then you can talk to them and ask them to test it further. If the water damage is caused by condensation it would leave a very different mark to if you dropped it a bottle of Evian.
Hi, thank you guys for replying. Phone didnt get wet. Only explanation is rain maybe or condensation. Anyways I will handle that with Samsung
All I want to know is if someone recognizes which part of the phone is on that photo.
Service manual on here has stripped down pictures as does one of the web reviews .
jje
If you are wondering where the location is still, it is behind the sim card. Where the sim card goes, it is on the left side where you can see the blue PCB. At the top edge of the blue PCB right there, you will see the corner is dark blue like in the picture of yours.
Kaze105 said:
If you are wondering where the location is still, it is behind the sim card. Where the sim card goes, it is on the left side where you can see the blue PCB. At the top edge of the blue PCB right there, you will see the corner is dark blue like in the picture of yours.
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Thanks! Been searching on photos but couldnt find it Weird that theres a water mark there....
Related
OK about 6 months ago my I dopped my phone, cracked the touch glass, so I ordered a new white case and glass (they were never sold here by telstra in white). So the day I get my phone back I go down to a house I am renovating after work to do some more renovations. about midnite some low life sneeks in the back door and steals my phone off the counter while I was at the other end of the house.
Well today a friend brought a white phone into my work to have repaired- and what do you know its my phone (I still have the box with imei number under my desk).
Upon opening battery cover I see this - can anyone tell me what has been ripped out from the top left and if it can be replaced / fixed (the phone boots but I need to flash it before I can put a sim card in it):
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So can anyone tell me what is missing and if I can fix it / buy a replacement?
it is only a cover ( for speaker )
if your hw speaker is working its not a big deal just cover it up with the back case.
yeah theres nothing missin
i took that black cover off mine a while back and theres nothing there
but dont u think its weird that there is nothing under it?
why cover up something that isnt even there? i am thinking that SE planned to put something in there, but didnt in the end... just my opinion
nah seems to me its like a service panel like its a space to get to the motherboard easier
I guess its the compass try they maps and if the comapass works because its cover is removed
Cheers
Sent from my X10i using XDA App
Bte get a light metalic magnetic thing near this part and it will stick to it. Its the compass for sure, its there but it hasn't to be a moving part.
Sent from my X10i using XDA App
jihwaan said:
OK about 6 months ago my I dopped my phone, cracked the touch glass, so I ordered a new white case and glass (they were never sold here by telstra in white). So the day I get my phone back I go down to a house I am renovating after work to do some more renovations. about midnite some low life sneeks in the back door and steals my phone off the counter while I was at the other end of the house.
Well today a friend brought a white phone into my work to have repaired- and what do you know its my phone (I still have the box with imei number under my desk).
Click to expand...
Click to collapse
Some friend!
-PiLoT- said:
nah seems to me its like a service panel like its a space to get to the motherboard easier
Click to expand...
Click to collapse
that would be a waste of space, if u ask me
but compass could really be there, and this empty pocket is like some protection for it to work properly.
dragoonxy said:
that would be a waste of space, if u ask me
but compass could really be there, and this empty pocket is like some protection for it to work properly.
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+1
Sent from my X10i using XDA App
Wow man talk about luck!
Hope everything works again.. are you planning on giving it back
So I'm curious what happened to this situation with the "friend" who brought the phone in. Did he confess he stole it from you, whether or not he knew it was yours, or did you confront him? Or did he bring it in for someone else maybe? I know I would be pissed at someone, especially a friend, if they stole my phone. Not to mention that you just fixed the damn thing. How long did he have it? I would be grilling that thief. "Why did you take my phone?" "Why the F#[email protected] is the cover off the back inside, your obviously not a phone technician or you wouldn't be bringing it in?!" "What kind of person steals someones phone?" and the final thing to say, "Come by my house later, I have a surprise for you."
its the speaker, Mini also have this mesh thing, it is used to cover the diaphragm of the speaker. it also in line with the speaker outlet. but on your unit only the mesh was gone.
this diaphragm protect it from dirt build up. So without this it will still work but have a possibility to have dirt buildup.
Hi Guys,
I got the prime a couple days ago and noticed that there is a single pin that looks to be pushed back from the edge of the connector. Looking at the back of the tablet, it's the second pin from the right.
It's probably not making contact with the 40 pin cable... I have only plugged this tablet in a handful of times.
Pete
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Here's the image of the connector...
I checked mine and as far as I can tell I dont have one pin down like that.
Do you have any problems charging or connecting to your pc?
The tablet charges and connects. I don't know what functionality the pin provides. It could just be a duplicate GND or PWR pin, which will reduce the reliability over time as I'm sure they've allocated pins for the maximum charging current. Over time the other pins will increase in contact resistance and start heating up above the designed limit.... It's one of a few issues I'm having, so it will be going back to the store. Thanks for checking the connector, I wasn't able to find a high quality picture to verify.
Pete
Yah fair enough, not worth taking a chance.
Good catch really. How did you even come to be looking at the connector so closely to begin with if you didn't have any connection problems. Lol I had to look pretty dang closely even knowing what to look for to check if mine was the same.
Electrical Engineering has given me the passion of electronics. I'm thorough in my 'first article inspections'.
Essentially I'm interested in the choices others make during design. I returned the tablet and will wait for similar product in the marketplace or a future batch of primes. Until then it's back to the laptop; CES2012 should provide some insight.
Good luck then! It definitely looks like you are going to have a lot of cool choices from all the talk from CES
Mine are all in a row, although in a slightly staggered/raised pattern, sort of like ---> .,.,.,.,
Went to plug mine in to charge tonight and nothing happened. I looked at the pins and they are all bent to hell. Can't connect at all now. Once or twice I will get it to plug in and the screen will turn on, but not charge.
Super pissed as I am traveling tomorrow and was psyched to have this with me.
As I write I am trying to straighten the pins with a safety pin. I touched something wrong as it vibrated and reboot.
GOD DAMN IT!
Any suggestions here?
________________________
Edit:
So toast. There are broken pins in there and everything. WTF? I just uploaded a bunch of music on there last night for the trip tomorrow. I come home to charge and...total crap.
It's too late for Best Buy to take it back, I think I will have to use my credit card protection (Amex) to return this. Even if I sent it in to Asus for repair under warranty, this happened in, what, 3 weeks of light use?
So disappointed.
any updates on what happened with your prime...it appears i'm in the same boat with the bent/broken connector pins...just got my RMA and scared after reading all the stories on here but looks like i have no other choice
I just noticed my connected is a little broken, half the plastic piece is missing. i don't know if it came like that or i broke it. i've been careful with it so who knows. only had it about 3 weeks. it still functions properly, charges/syncs/connects to dock. i'm aprehensive about sending it int o get fixed.
My friend broke the screen on his Galaxy SII (i9100) during summer vacation. We ordered a screen&bezel replacement part from eBay, and have succesfully disassembled the phone, removed everything that needs to be removed (the new bezel is kind of an empty one, so I have to move just about all the easily removable parts from the old one). I've moved all parts except the PBA and sub-PBA (usb board) to the replacement part.
Pic:
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Now, the problem here seems to be that in the original part, where the USB board goes, there's this golden thingy underneath:
Which you can see is missing from the replacement part:
Since there's clearly a connection for that golden bar (pic: http://i47.tinypic.com/166gaqc.jpg ) underneath the usb board, I am fairly certain the phone won't work as intended if I just screw the board onto the replacement part as it is.
I'm also wondering about the small cable popping up from underneath the casing - is it supposed to just press down against the gray/silverish area when you screw the board onto the part or is there a connector for it to press against, maybe a part of the golden bar/thingy that's on the original part but not on the replacement? The cable's clearly visible in the first picture.
I've tried to search the web for videos, instructions, answers or any information about this, but can't seem to find anything to help with this one. If someone here is able to point me in the right direction or better yet, provide instructions for this, I'd really appreciate it!
Full size versions of the tagged pics:
[URL="http://i49.tinypic.com/3466l5f.jpg"]http://i49.tinypic.com/3466l5f.jpg[/URL]
[URL="http://i49.tinypic.com/28v3m20.jpg"]http://i49.tinypic.com/28v3m20.jpg[/URL]
[URL="http://i50.tinypic.com/29f2vs3.jpg"]http://i50.tinypic.com/29f2vs3.jpg[/URL]
this tutorial should answer all your questions
http://forum.xda-developers.com/showthread.php?t=1253969&highlight=tutorial+screen+replacement
Theres a good video that shows everything.Look at the motherboard topic I created (profile>view users topics)and a chap called Roger posted it.
Also you can download the service manual for the s2 off samsungs site and see what that gold bar is for.
Sent from my GT-N7000 using xda premium
Cosmic Blue: I've read and partially followed that tutorial, yes, but it's in no way helpful with this problem as the replacement part used in the tutorial has a new USB-board on it already and thus the guy doesn't even remove the USB-board at any point.
theunderling: Thanks for the tip, though I already watched that video as well - very helpful and clear indeed! Regardless, it doesn't help with the golden bar thing as the replacement part used in the video already has the golden bar on it. I also went through all the .pdf's in my service manual download, can't find a mention of the golden bar. Is it in there? If it is, where exactly?
I mean, what I really need to know here is if the golden bar is needed (99% sure the answer to this is yes) and how to move it from the old part to the new one that's missing the bar since I'm afraid to just go poking around and possibly break my friends phone. Also, the small cable that's sticking out - in the video it seems that the board is just installed on top of it, leaving it pressed against something that after examining the old part seems like a small strip of silver-color metal right next to the golden bar. This strip is also missing from the replacement part which leads me to think it's an extension of the golden bar. Anyone have any experience with this particular bit of the hardware?
Anyone?
You should call the person who sold it to you. He may have given you a defective board by mistake. I have checked the internet and all videos I have seen have the gold bar as part the screen assembly.
Cosmic Blue said:
You should call the person who sold it to you. He may have given you a defective board by mistake. I have checked the internet and all videos I have seen have the gold bar as part the screen assembly.
Click to expand...
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Alright, will do and will report here after the issue is solved in case someone else will find the information useful.
Thanks!
Edited years later as I shamefully forgot to report back... Yeap, got a new board and it worked just fine. That was the culprit.
I felt I needed to share what problems I had with a seller on ebay.
I purchased a second hand CAT B15 "mint condition". When i received the phone it come in a un-formatted state with all the previous contacts and messages and even email still intact.
I browsed through a few messages out of curiosity, common who wouldn't?. It was interesting at the time because the message indicated that he was pissed off with his new phone and wanted his kids to look at it, I also felt sorry for him because his phone was full of those late night TV porn text numbers you text for porn and pay £3 over and over and get ripped off. who does that? anyway I felt pity and just formatted everything.
later that day I went to put a new sim in there, and there was a micro SIM adapter in the slot. i tried to remove carefully but it was stuck. I didn't force it as I could see what the problem was. The microSIM adapter has a opening in it, as im sure all of you know, once you put it in without a sim in it, its stuck in there and traps the pins.
I used a cut up beer can and some pins to carefully remove it from the phone, happy I did not force or break any of the pins.
When I tried to install my sim, I discovered the pins had been badly twisted and bent. FROM the person who sold it on Ebay not by me.
I tried to call him out on his bull**** but he played it cool and just pretended he put it back in for the next person. I guess he was hoping the new person would make the same mistake as him and think they damaged it when trying to remove it.
I looked at his previous listings and he had bad feedback for selling a fake watch for 1900 pounds.
Anyway. I launched a dispute and Ebay ultimately sided with him based on the fact that I removed the microSIM and was therefor not in the same condition in which is was sent. Their logic does not go as far to think that I had to remove it to discover that he had damaged it in the first place. Jacky Bush at ebay was the person who sided with him on this.
Moral of the story, If you put a phone on ebay that you damaged yourself and leave the micoSIM adapter inside it, you can claim it was them and ebay will agree with you..
Determined not to let him win. I opened up the phone and managed to repair it. Heres the pictures.
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idulkoan said:
interesting story, good work on fixing it !
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hey im pleased to report ebay have reversed their decision. ! result!
Help with back screws
Sorry for reopening this threat but you the only person i found who opened a B15.
I just want to ask if you had any problems with the back cover screws.
I sent my phone for repair and when they returned it the plastic for the screws was broken
Is this something like tamper protection for warranty ?
Did anyone had an issue with the battery getting swollen on this phone? If so, could you tell me if it looked similar to this?
I don't know if it just got kinda bent and the screen popped out a bit or if the bulging battery is pushing it out.
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The first two photos show how the metal casing got separated from the black plastic rim and the grey plastic tip on the back, it only happened on the bottom right side, looking at the screen.
The other two show how how the layer of glass is bulging from the black plastic frame, it only happens on the right side around the middle of the phone. It's soft and springy to touch, i can push it back down but it pops right back up.
Have you opened it up? Sounds like a mount inside broke, and can't hold the edge down. Or, it could just be misaligned inside. The last case, that I could think of, is a damaged battery. Check the way it's charging, and if it smells funny.
Thank you very much for your response!
reggjoo said:
Have you opened it up? Sounds like a mount inside broke, and can't hold the edge down. Or, it could just be misaligned inside.
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I didn't, i thought about it tho, it's not like i have anything to loose. I'll try to open it up and take some more photos if i manage to not break it. ?
reggjoo said:
The last case, that I could think of, is a damaged battery. Check the way it's charging, and if it smells funny.
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I hope that's not the case, the phone served me well for all those years, and even if i get a new one it'd be great to have a backup device and not just scrap the thing.
I don't know what to look for when charging and as soon as i started to suspect the battery might be getting a touch explosive i stopped charging/using it. I might try it if you tell me what to look for.
The phone does smell a bit off, it has that weird electronic smell but then again it is an electronic device sooo that might be just normal, i don't know i never smelled it before. The smell seems to be stronger next to the opened case, but if it's just a normal smell of the device inside it would also have that smell there since it's more open on that side.
Maranex said:
Thank you very much for your response!
I didn't, i thought about it tho, it's not like i have anything to loose. I'll try to open it up and take some more photos if i manage to not break it. ?
I hope that's not the case, the phone served me well for all those years, and even if i get a new one it'd be great to have a backup device and not just scrap the thing.
I don't know what to look for when charging and as soon as i started to suspect the battery might be getting a touch explosive i stopped charging/using it. I might try it if you tell me what to look for.
The phone does smell a bit off, it has that weird electronic smell but then again it is an electronic device sooo that might be just normal, i don't know i never smelled it before. The smell seems to be stronger next to the opened case, but if it's just a normal smell of the device inside it would also have that smell there since it's more open on that side.
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The smell test is to see if the battery's damaged, or swelling(maybe that's why the case won't close on that side). It's old, and that day will come when the battery needs replaced, mine's still hanging in there.