What should I do? couple days left need opinions(discontinued Prime) - Asus Eee Pad Transformer Prime

Don't shoot messenger on this one. people believe that the Prime is being discontinued already. This is the Q&A Forum I'm newbie, so I asked here. Figured it was the correct area. Just read this thread and I don't know what to believe. All I know is Asucks wont fix our proven defected primes that we have right now.
http://www.transformerforums.com/forum/transformer-prime-general-discussions/13235-should-i-keep.html#post133813
People are talking about getting their refund while they can. I'm in the same situation but I got until the 22nd. I got the Champagne model with the dock. These docks are suppose to work with the new TF700 with the strip of plastic on the back, So if there isn't a design fault why not make the back of the new tablet the same as the Prime, Its already in production and would be easy for them to keep up production, everyone knows it’s the back causing these issues. on the new one they are fixing it like they should fix ours.
I would even pay shipping they should do this for everyone who spent their hard earned money and waited months after they paid to get this product only to be disappointed in certain things with it everyone who bought a prime should get the back replaced bottom line!!! It should pick up signals just like my galaxy 10.1 or my phone, it’s only fair. I would like to know if the GPS issue where they took that off the spec sheet is what they call in the legal world as "bait and switch" (LAWSUIT?).
Mine isn't too bad other than the Wi-Fi I get signal drops about every 20 seconds and a little light bleed on right side of screen its really minor in 3 small spots all on the right side of the screen the light bleed comes out about the size of a pencil if you laid it right beside the black in those spots actually one spot is about an inch up the other are about a half inch up the screen. That really don't bother me not noticeable unless on completely black screen and the light is turned up real high.
The guys on the forums have taken the back off and everything. It is a very good read but it proves its a default with Asus but they fixed their Primes themselves its a long thread but worth the read. I think this is going to turn into a modding tablet. At least I hope so, maybe I would keep it or buy another one later. The ones that took them apart got rid of the light-bleed by loosening the screws and playing around to just the right amount of pressure. But with the mods they have done with wires hooked up to the WLAN and GPS connections they got a strong signal and pick up satellites so it is an Asus default, they can’t deny it anymore, So hopefully they make a move at Asucks and fast before I have to send mine back for refund once again. I just wish they would own up and fix the Prime; it would save their reputation and make it a really good tablet that functions as it is suppose to.
Another issue is they probably have so many returns I think people that don't know might be getting screwed over because to be honest, actually I think I got a return sold to me as a brand new Tablet from a reputable source Newegg, I know Newegg would not re-box these so it would have to be Asucks and I think this might be Illegal not Newegg but Asus Selling used items as brand new. I think they may be getting returns that look brand new and boxing them up as new, when they were actually used. As far as mine goes it’s not like it came out of the box where you could tell for sure that it was used but it just didn't look in perfect condition like my other tablets I've opened and it’s been many at least over 10, but it’s very nice to be truthful and I couldn't prove if it was used for sure because it looks new, but I just have a feeling they are taking these returns that people are sending back that are opened already, and used maybe a couple times and selling them again as brand new that's just my opinion.
They have to have a giant pile of used Primes somewhere. Maybe down the line we will see refurbished ones but I haven't saw any yet and I know at least 6 people myself that took back open Primes. With slight use that still looked brand new when they were put back in the box. Sorry for such a long post I just wanted to share my experience and I'm going through the same thing. I don't know whether to ship back because I really do like it. Or If I should just wait it out for Acer or Lenovo to release their Tegra 3s, which is also suppose to have 2GB of ram, that's a huge difference in ram, or just keep what I have and hope Asus will make it right with us.
Waiting for the others Acer and Lenovo seems like it will be forever from what I've read they will release in the second quarter. I think I read somewhere that it is also going to be toward the end of the second quarter. I just can’t see myself holding onto this if it is going to be discontinued and if it will never get it fixed. Someone should start modding them the right person with the right skills. Where they will look nice and clean when finished with the mod. They would make a killing if they could get the Wi-Fi and GPS issue fixed with some sort of plexi or acrylic glass smoothed out on the back like the new one or the IPAD.

First: there is enter button on every keyboard. Use it from time to time.
Second: chaging the back to a plastic one isn't easy because it would require changing a lot of the internal construction (which uses the metal back) - at least from what I read.

I know there is an enter button man, see,
I was just in a hurry I had some schoolwork that needed finished. Deadlines.
Anyways I'm not talking replacing the entire back, just a strip on the back plate. You see what I'm trying to explain. Maybe a half to full inch strip across the back with either - epoxy or glued to the metal plating that's already there.
Maybe even get into design cuts, dragons, tribal, your name, whatever you liked cut out of the back plating. using a dremel or something similar, I don't know what you would cut that back plate with but I assume a dremel would work. then have a thin enough sheet of plexi glass or acrylic, then maybe some LED's, to light it up. I don't know if that would mess with the screen viewing though, just a thought that came as I was looking around my room.
Its just an idea I thought of when I looked over at my Modded Xbox to start modding similar to Xbox mods. Like on mine I have designs cut out and LED's, I have a design cut out of the top on the shell of my JTaged XBOX along with extra fans to keep it cool. It just adds another dimension to our possibilities.
I don't think Asucks is going to fix our primes. I bet they got a junkyard full of primes my third one is going back in a couple days. Light bleed, Bad reception from WiFi. If I go to the farthest place in my house, which is upstairs and back through a hallway and into the farthest bedroom, with all my tablets the prime is 30db less reception than the others?
By the way I wasn't trying to be an ass I was just in a hurry, and trying to get everything wrote down before my test. I had an online test that I had to login to. Sorry for the eyestrain!

my dilemma
so i just got my prime in the mail and have the keyboard for it...
and after reading many of these posts and threads i'm left wondering if i should just return it before i even open the fargin box. i'm actually contemplating opening a thread to get a poll going and see the common idea

I understand where your coming from. Its a crazy situation man. I would at least open it and see how it performs you might have one of the "good ones"? I know mine isn't all that good at least my GPS and WiFi, they suck. I can be in the same room walk 10 feet away and it loses a bar and drops a good amount in WiFi analyzer. That's just crazy. I'm pretty sure mine is going back I like it a lot too. Just if it didn't have those issues.
Does ANYONE know the release date for the Acer or the Lenovo. I'm more interested in the Lenovo. Asus needs some competition, like right now or soon, so that they get the point when people stop buying this Prime until its fixed. They don't care because people are still buying them.

i caved
so they say curiosity killed the cat... luckily this cat seems to have gotten away ok thus far.
http://forum.xda-developers.com/showthread.php?t=1492609
i couldn't get the hyperlink to work properly on this tab but i'm sure i'll get it going in the future.
i'm liking it, in summary to the thread i just tried to link to is about how this one is working.
aside from the gps not getting a signal during a day and night of terrible weather, everything else seems to be going good and i can happily say that i think i got a good one... or rather one that works as it is supposed to.
i doubt i'll ever really need the gps functionality as the wifi can give me bing maps or googe maps or mapquest which can work with a little logical deduction, i'm thinking that even if that just doesn't work, i'm really not going to be swayed away from keeping this thing.
so far... me likey

Yeah I really don't want to let mine go either. I was just wondering does light bleed get worse? I can deal with the WiFi because it is acceptable. GPS don't matter to me. I got a cell for that.
The cell letting me connect to my Prime away from home, that is what is one of the things that is leaning me more toward keeping this tablet. I love that patch, I forget the guys name that got it figured out but, thanks again man. If I keep my cell right beside me the Prime stays on 4 bars but sometimes it drops to 3 bars. I'm on 3G but it seems to work decent. I'm thinking of trying a lighter browser for when I do tether.

Did you have a question hiding in that wall of text?

Light bleed should NOT get worse over time.
Sent from my Transformer TF101 using xda premium

Well... don't sweat it! I've got my Prime a few weeks ago and love it deeply. I come from the 'original' TF101 and I have (had) both with the keyboard dock. Light bleed is the same as with the previous model (little better). GPS, nah who uses THAT on their tablets anyway? As for WiFi, just works great and in comparison, just google for ipad wifi issues. My girlfriend has an ipad2 and it too has wifi issues (and not my prime or laptops). Keep it, use it, love it, that's my advise.

Did you have a question hiding in that wall of text?
Thanks for the replies on the questions that I did have. Yeah maybe I should have put this in general section, but the main question why I started this thread was to ask about the Prime being discontinued. Or if this was just a rumor.
I got a few days left to decide if I want to keep mine and if they discontinue it, I'm not going to keep it, its going back. Then I went off on how Asus aint doing SH*T for us, your right about the lack of many questions, but yeah there are some questions in there, along with my rambling about Asus, I'm just pretty pissed off about this man. Anyways if my OP offended you in any way, my bad man.
Did you have a question hiding in that wall of text?
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There were plenty of questions, I just added them in quotes below. I don't even see the point of your post man, it added nothing beneficial. Thanks to those who answered. I have a better understanding now.
people believe that the Prime is being discontinued already. This is the Q&A Forum I'm newbie, so I asked here. Figured it was the correct area. Just read this thread and I don't know what to believe?
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People are talking about getting their refund while they can. I'm in the same situation but I got until the 22nd.
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I would like to know if the GPS issue where they took that off the spec sheet is what they call in the legal world as "bait and switch"
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I don't know whether to ship back because I really do like it. Or If I should just wait it out for Acer or Lenovo to release their Tegra 3s, which is also suppose to have 2GB of ram, that's a huge difference in ram, or just keep what I have and hope Asus will make it right with us.
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Does ANYONE know the release date for the Acer or the Lenovo. I'm more interested in the Lenovo. Asus needs some competition, like right now or soon, so that they get the point when people stop buying this Prime until its fixed. They don't care because people are still buying them.
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Yeah I really don't want to let mine go either. I was just wondering does light bleed get worse? I can deal with the WiFi because it is acceptable. GPS don't matter to me. I got a cell for that.
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Completely dumb thread based on false info and specualtion. Prime is not being discontinued. New TF-300 is not a replacement for the prime. Its actually a lower specs n lower price device aimed St different market. Its more like an OG transformer 1.5. New tf-700 is not a rreplacement for prime either. Aimed at a higher end market with its HD display. Not worth the extra$100 IMO. When there hasn't been any official tests or stats shown that plastic strip on back of its metal backcover actually improves wireless reception.
So believe into the senseless rumors if you want. Some people are so gullible..lmfao we already have tons of dev. Support n this ship will keep ln moving. Stop believing every single dang thing you hear on the internet..lmao. no proof at all to suggest Prime being discontinued. If anything. Production on it has been amped up.
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BeachAgent said:
so i just got my prime in the mail and have the keyboard for it...
and after reading many of these posts and threads i'm left wondering if i should just return it before i even open the fargin box. i'm actually contemplating opening a thread to get a poll going and see the common idea
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Don't. As its pointless and will get shut down. Good working primes clearly outnumber faulty ones. Poll will immediately show to keep it. All other polls have same result. Majority satisfied with their prime and keeping it.
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drvsbsm said:
I understand where your coming from. Its a crazy situation man. I would at least open it and see how it performs you might have one of the "good ones"? I know mine isn't all that good at least my GPS and WiFi, they suck. I can be in the same room walk 10 feet away and it loses a bar and drops a good amount in WiFi analyzer. That's just crazy. I'm pretty sure mine is going back I like it a lot too. Just if it didn't have those issues.
Does ANYONE know the release date for the Acer or the Lenovo. I'm more interested in the Lenovo. Asus needs some competition, like right now or soon, so that they get the point when people stop buying this Prime until its fixed. They don't care because people are still buying them.
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No new competitive tablets you mentioned will be out anytime soon. June the earliest. Too long of a wait IMO. By then Nvidia already will be ready to announce n roll out tegra4 devices. We one step ahead of the game..lol

Prime really aint as bad as I originally thought.
Completely dumb thread based on false info and specualtion. Prime is not being discontinued. New TF-300 is not a replacement for the prime. Its actually a lower specs n lower price device aimed St different market. Its more like an OG transformer 1.5. New tf-700 is not a rreplacement for prime either. Aimed at a higher end market with its HD display. Not worth the extra$100 IMO. When there hasn't been any official tests or stats shown that plastic strip on back of its metal backcover actually improves wireless reception.
So believe into the senseless rumors if you want. Some people are so gullible..lmfao we already have tons of dev. Support n this ship will keep ln moving. Stop believing every single dang thing you hear on the internet..lmao. no proof at all to suggest Prime being discontinued. If anything. Production on it has been amped up.
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I didn't say that I believed anything that's why I asked here in the Q&A forum, I assume the forum is for questions. To be honest, now that I've used my Prime for a few days I'm liking it the more I use it, and just to clear up another issue I read in another thread not all primes are affected by the new update. I got the latest update with no battery drain or SOD issues, I don't think I'm going to send it back anymore, I've grown to like this bad boy.
Its not really as bad compared to what I've read hear about some others. They have major Issues. I just don't want something to happen down the road that gives me all the lockups and random reboots that some others are having.
So you got a laugh on me, glad that I could make you smile man. You didn't spill your coffee or anything did you? j/k man, I come in peace for real. I'm just new to this tablet and all I seem to hear is bad news.
The only thing wrong with mine is problems I have I stated, not a very good reception and slight light bleed, but its not to bad at least the light bleed, you don't even notice it unless the tablet is all the way black and light is up above 60-70%. I guess I can deal with the reception. I still get 2 bars but I forget what I get upstairs on WiFi Analyzer, I know its like 20-25 less db than my phone, the Prime will drop down 20-25 db and come back up every couple minutes. Don't know why the Prime does this. I will have to search the forums about that.
I don't believe everything I read I guess I should have made my post more clear. I was just asking a question in a Question thread, isn't that what the this forum is for?
But peace, man for real though the questions I asked about was because I had no Idea and it seemed like I was going to have all these issues that others were reporting because of my weak WiFi and no GPS. I thought that was a sign of a bad Prime. I don't even really see me using the GPS anyways and if I did I could just tether my phone or use my phone, It has a big enough screen at 4.5". I just got this thing and I"m used to a strong connection from all my devices - Galaxy Tab, Touchpad, Viewsonic GTablet, 2 Nooks, and phone.

Just return it.

drvsbsm said:
I didn't say that I believed anything that's why I asked here in the Q&A forum, I assume the forum is for questions. To be honest, now that I've used my Prime for a few days I'm liking it the more I use it, and just to clear up another issue I read in another thread not all primes are affected by the new update. I got the latest update with no battery drain or SOD issues, I don't think I'm going to send it back anymore, I've grown to like this bad boy.
Its not really as bad compared to what I've read hear about some others. They have major Issues. I just don't want something to happen down the road that gives me all the lockups and random reboots that some others are having.
So you got a laugh on me, glad that I could make you smile man. You didn't spill your coffee or anything did you? j/k man, I come in peace for real. I'm just new to this tablet and all I seem to hear is bad news.
The only thing wrong with mine is problems I have I stated, not a very good reception and slight light bleed, but its not to bad at least the light bleed, you don't even notice it unless the tablet is all the way black and light is up above 60-70%. I guess I can deal with the reception. I still get 2 bars but I forget what I get upstairs on WiFi Analyzer, I know its like 20-25 less db than my phone, the Prime will drop down 20-25 db and come back up every couple minutes. Don't know why the Prime does this. I will have to search the forums about that.
I don't believe everything I read I guess I should have made my post more clear. I was just asking a question in a Question thread, isn't that what the this forum is for?
But peace, man for real though the questions I asked about was because I had no Idea and it seemed like I was going to have all these issues that others were reporting because of my weak WiFi and no GPS. I thought that was a sign of a bad Prime. I don't even really see me using the GPS anyways and if I did I could just tether my phone or use my phone, It has a big enough screen at 4.5". I just got this thing and I"m used to a strong connection from all my devices - Galaxy Tab, Touchpad, Viewsonic GTablet, 2 Nooks, and phone.
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Fair enough. You explained your situation well. If you think you may have a wifi range issue confirm it with wifi analyzer. Don't go by bars on prime wifi, not a good indicator. There are plenty out there that get strong connections. If you think its not working right, just exchange it. Or you could try forgetting your network, then rebooting and see if that fixes it. All wifi devices will vary but the prime should be on par with your other devices. Mines is on par with my Ipad and Atrix 4g.
What firmware are you on? If not on the latest update, get on it. Plus we have another update coming early next week.
Also if it has bad light bleed, in your opinion, then just exchange it also. Don't settle for it. You can just exchange it and get a fully capable device.

I won't lie... I was eager upon opening this thread, only to be greeted by this disappointing amount of ranting found within.
I considered sifting for questions... but then decided to make a sandwich instead.
Sent from the last remaining Prime; Leader of the Autopads.

demandarin said:
So believe into the senseless rumors if you want. Some people are so gullible..lmfao we already have tons of dev. Support n this ship will keep ln moving. Stop believing every single dang thing you hear on the internet..lmao. no proof at all to suggest Prime being discontinued. If anything. Production on it has been amped up.
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I will agree that the prime isn't "dead", but I will say ASUCKS has screwed this one so bad that there is no way production will continue as long as it was intended. I highly doubt that save a major MAJOR redesign of the tab, we will be seeing stock coming in for more than a ~2 mths past the TF700 series, despite what ASUCKS claims. If, and thats a big IF, the new TF700 or 300 for that matter has rectified our wifi/bluetooth/GPS problems, then production on the 201s will halt. Right now, as we speak, ASUCKS is trying to figure out how the hell they are going to weather the storm that is the blowup of the prime in their face. There's not a single techy I know that isn't aware of these issues, and most average consumers get their recommendations from us.
I would also venture to say that production has dropped, not to be argumentative demandarin, but the fact that stores can't get stock and RMAs are taking forever isn't because people are buying the hell out of these things, but because of the incredibly high return rate. Its because they know they have a serious design flaw that really can't be fixed baring admitting they originally lied when they said "we don't have any issues, we don't know what you all are talking about". And they certainly cannot admit that now with the pending lawsuit. This has been proven by huge retailers like Clove, Staples, and even AMAZON refusing to sell the damn thing due to high return rates. Honestly, when was the last time a retailer refused to sell a product before the manufacturer recalled it? So they have to weather the storm and hope that enough face can be saved and the TF 700/300 doesn't flop. They definitely lost alot of customers though, ALOT of people aren't happy, including my 2 classmates who got BC serials from bestbuy. On a side note, Staples has taken an official stance it seems to stop selling again despite the C1 reiteration they "promised" me would fix all my problems. Guess I have to return it for cash/giftcard this time around.
I've been an early adopter all my life. I am that asshole who waits in line at best buy to get the XBOX on opening night, and picked up the SGN on launch day. I used to have great faith in asus, loved them and their products, this was a naaaaasty flop. I'll be holding out until we get our new MWC announcements and see what kind of functionality the other manufacturers can bring. It's going to be really hard for me to be an early adopter of ASUcks again though.
Also I get the whole T700 premium tablet arguement, I dont want the high res display either, those pixels dont matter on a 10" screen and it'll do nothing but eat my battery/performance for $100, but imo working wifi at the hospital, which is mainly where I'll use it, is more important to me, and well worth $100 for a solid build that acer is likely to lack and working wifi/geolocation/bluetooth.
Honestly though if you can get a working prime that satisfies your needs, I'll be the first to say keep it. The device is unparalleled when working properly. Unfortunately I cannot justify paying ~500 for a tablet that won't give me continuous wifi in my hospital setting where walls are abundant, and I cant bluetooth my Breaking Bad audio to ignore vampire gayness. *high five demandarin*
sry, that was long, back to psych final studyin =\

Related

Future Prime Owner....NOTES

So I asked for money as my Christmas present in hopes of purchasing the Prime. I have been searching YouTube, Google and this forum as well as a few others trying to gather intel. This is my first post but I have been scoping the threads out for weeks now.
I must say, a lot of wind has been let out of my sails. But honestly I am not surprised by the Wifi issues.
My hope was to snag a 32GB champagne (silver) and a transleeve. After reading all the issues on the first batch I have decided to wait until Bestbuy carries them in store. I have already ordered a clear dry-tech back and screen protector from skinomi.com and hopefully this will help the scratching caused by the transleeve but I am still not sure if I will purchase this sleeve.
I'm just curious how many out there are feeling the same as me? I expected issues with the first shipments so I am not giving up, but just disappointed to see the percentage of problems with other items such as screen pixel issues, colors, gps, etc.
I am very glad that some have invested in the technology early enough for individuals like me (and hopefully others) to hold tight, continue to research and review threads and then once purchased, feel very confident in the unit and accessories purchased. This web forum is very very helpful so thank you all for posting your comments, issues, etc.
Let's just hope Best buy gets the units in the next two weeks.
if you actually look at it there are likely alot of people who are not on xda who have the prime without issues and alot of people on xda with no issues the amount of people with issues is likely very small compared to everyone with a working one
My initial excitement has turned to more nervousness as i await shipment due to this forum. Any future product like this (phone or tablet) i will steer clear of the forums until i actually get the product. I am just glad i ordered through best buy so i can just return it to the store if there are problems. If that happens i will probably not get another one and just not buy a tablet at this point in time.
This is true, most people posting are having issues. I wouldn't do much posting if I had a working on hahaha.
tylermaciaszek said:
if you actually look at it there are likely alot of people who are not on xda who have the prime without issues and alot of people on xda with no issues the amount of people with issues is likely very small compared to everyone with a working one
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I ordered mine from BB on the 23rd and after using it for a bit, I really like it. Mine had none of the issues that were reported so that's good. The only thing now is that there's a lot of lag, and probably because the 5th core is clocked pretty low but once we get some development going, the Prime's gonna be great.
Sent from my Transformer Prime TF201 using xda premium
I agree with the others. You've' done your research and you are prepared, but keep in mind you dont hear much from people without probems. For example, I have not even read the wifi threads because I don have a wifi problem.None-my wifi is perfectly fine. My gps is screwy but I just cant imagine a scenario whee Asus doesnt provide a solution for this.
I dont have a scratch on mine, as matter of fact there is not even a single finger print on mine. Ive left it in the plastic wrap/sleeve it came in until I find suitable case. But, its like a new car - its just matter of when, cuz it's bound to happen.
Try not to worry, you've done your homework, you know the product. Enjoy
I was a little worried like you, especially since I have myself convinced that I get a lot of lemon products.
I agree that there are likely far more satisfied Prime owners than the dissatisfied ones on xda.
I received mine today, and I must say, I am quite happy. Everything is fine. Screen's good, body is great, wifi's working fine, GPS locked on right away, and within 5 meters at that. Now, Honeycomb still has its hiccups, but that's another story, and it's not enough to bother me at the moment.
If you'll excuse me, I'm going back to my baby... =]
this is just like the news. they always reporting mostly bad stuff going on. hardly report good things. but we all know more good goes on in the world than bad stuff. its just the negative things that get the most attention. like others, I'm glad ididnt let the negative hype get to me or I would've never bought this tablet. I'm so glad I did. its the Best tablet yet.
I have a Prime with no issues. It's fast, intuitive, fun and I love it. It is my first tablet and first exposure to android, so I realize that I don't have anything to compare it to. I don't have the GPS or wifi issue, I have no light bleed, my browser is fluid and I have not run into any apps that are not compatable. It feels great in my hands - not slippery and my enclosure seems well sealed.
That said, I haven't wanted to get on here and rave about my good fortune when others are experiencing such disappointment. But I do want to make the point that when Asus gets the product right, it's a beautiful tablet that looks & feels amazing and works as designed. $500 is a difficult chunk to spend, even in good times; in my case, it was worth every penny. I wish that was so for everyone because truly, it is hard to enjoy something when you feel like the lucky exception.
I totally understand the hesitation and disappointment, but I just wanted to put it out there (for those still on the fence) that in some cases, (or I should say in MY case) it really is the tablet I was so wrapped up in anticipation of.
In hindsight, I was so petrified and worried that the tablet was going to be riddled with problems, that it has taken me a few days to really let go of the worry and allow myself to enjoy it.
mines perfect. woot!
I'm in the same boat as you, I saw this thing and was all "oh my, why hello there, dream tablet",
but as launch date for the Netherlands neared, the heaps upon heaps of complaints from the US started piling up.
Dodgy Wifi, dead GPS, flaky batterysensors, bleeding screens, vibrator motors coming loose,
all this really got my hairs up and now im on the verge of just giving up.
Ive already taken a bite from a big s*tsandwich a couple years ago by buying into one of the tablet predecessors, the UMPC,
and im afraid im going to be forking out my Christmas funds on a big ol' sour lemon.. again!
I dont want my first tablet to be a harrowing experience of failing hardware and non caring support.
Im a big fan of Asus and id blindly buy any motherboard from these fellas,
but this tablet and the nasty aura its starting to show...
meeeeh I dunno people.. what do we do now?
I would think waiting and buying it locally - where you can return it in a quick trip - might feel more like the ability to "undo" than buying it online.
slugbug2010 said:
I agree with the others. You've' done your research and you are prepared, but keep in mind you dont hear much from people without probems. For example, I have not even read the wifi threads because I don have a wifi problem.None-my wifi is perfectly fine. My gps is screwy but I just cant imagine a scenario whee Asus doesnt provide a solution for this.
I dont have a scratch on mine, as matter of fact there is not even a single finger print on mine. Ive left it in the plastic wrap/sleeve it came in until I find suitable case. But, its like a new car - its just matter of when, cuz it's bound to happen.
Try not to worry, you've done your homework, you know the product. Enjoy
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Thanks for the comments! I am feeling more comfortable with my soon to be purchase. I might order the 32gb Champagne online from BB if it ever comes available, but I would prefer to get it from the store so I don't have to pay a restocking fee if exchanged.
Its more of the quick exchange without hassle I am looking for. If I have issues with it I would take it to BB and exchange it, but if I order it online and take it to the store which doesn't have any I am out of luck on getting an exchange.

Returned Prime - But included meaningful personal thoughts here..

Here's a "useless" post from me: I regrettably returned my Prime today to OD. I was having questionable wifi performance on my Prime. I'm a PC/Network tech that has everything I own tweaked to perfection, including my router. It's the RT-N16 (Asus). 7' away, signal dropped from 20Mbps down to 11Mbps. With Bluetooth on, it dropped to 325Kbps. The serial # started with B___ (I think BCKOS?) I don't have it in front of me, but it's the older hardware version. Anyway, so I had it boxed up two days ago, but unboxed it last night, as I really didn't want to return it. I figured since I had done a hard reset, that MAYBE it would magically fix itself. However, I spent a few hours browsing XDA, and testing the prime as much as I could and still ended up boxing it back up and shipping it out today. Looking around at other options, as I need something for work, I honestly don't want anything else. I want my Prime back... Just... Working.
My buddy is also looking for a tablet, and before I decided to return mine, he was about to purchase one. I called him yesterday and just told him to hold off.. It IS the best tablet out there, but the few quirks just need fixed before it's something I can recommend.
Issues I had with mine:
1. GPS was horrible (never flexed tablet to see if it'd fix it)
2. Wifi at close range worked good, anything more than 5' dropped considerably
3. With Bluetooth on & connected to headset would bring Wifi speeds to a crawl
4. Browser would hang on loading pages, and wouldn't allow scrolling, often times would state that "browser is unresponsive" and ask if i wanted to wait or close
5. Background formatting was a hassle. Nothing ever fit right (unless i followed some 3rd party tweaks)
6. Updates for Camera/GPS never did anything or improved anything.
7. Tegra 3 Optimized games would hang. Often times screen would go haywire or would open & close instantly without loading the game.
Ultimately, it came down to this: I honestly think that the OP was correct that the pins are the main culprit. I don't think it's something that can be fixed via a software update. Also, I am pretty upset that Asus is making the customer pay for shipping. It is their fault these tablets are having these problems, not the customer. I have always been a fan of Asus, and I'm not going to say that the problems with this tablet are going to make me never purchase another Asus product again.. I mean, look at their history with mainboards & video cards.. Some have issues, but you all know that if you were going to put your trust into either of those products, Asus would be something you would feel comfortable recommending.
I don't feel that we should say "poor Asus" and stroke their ego. I think us, as consumers should stand our ground and demand free shipping to the repair facility for a mistake they made. Just as they'd expect you to pay if you broke it and needed it fixed. They broke it, they fix it. Pretty plain and simple. Anyway, good luck to everyone here. I will be closely monitoring this forum, as I really want the issues resolved quickly.. I can't wait to have that beast in my arms again.
Unfortunately I'm in the same boat. Mine is going back this weekend. I gave it two weeks, but random browser freezes, minor light bleed, game crashes, gps, low wifi power, and all the rest add up to a poor user experience. Make your opinion known with your wallet.
briderx said:
My buddy is also looking for a tablet, and before I decided to return mine, he was about to purchase one. I called him yesterday and just told him to hold off..
Click to expand...
Click to collapse
If the pogo pins turn out to be the reason for different wireless performance between Prime's, Asus is going to have to come clean like they did with GPS. They can either do it actively (mea culpa) or passively (change the design on future units). If they take the latter path someone here on XDA will figure it out. Regardless, this seems potentially too big to ignore so hopefully there will be some sort of communication and/or design change. Once either occurs people can buy/re-buy with confidence. An uglier route would be for Asus to continue to produce low volumes of Prime's as-is to save face until the TF700's are available. It's obviously not a customer-centric approach but recoups their investment in the Prime and maintains a revenue stream in the short-term. Although the returns have to be killing them from a profitability perspective.
I've been accused of being a conspiracy theorist so I never mentioned this before. But if you watch this official Asus video from CES, their rep makes a big deal at the beginning about the Prime being sold alongside the TF700. Later in the video when talking about the TF700's back cover design he twice mentions the Prime in the past tense saying "had" and "did have." Don't shoot the messenger.
Kobald said:
After that, I might re-consider my position.
Click to expand...
Click to collapse
You guys that are taking such a "the Prime's great" stance might want to be a little less confident in your positions. There are issues large and small that affect more than just a handful of devices. Some of the people that have provided commentary on the more serious wireless issues have been h/w engineers and what’s been discussed can’t be fixed with a Band Aid. This isn't just a case of "fanboys" vs. "haters" like you typically see in most forums.
With today's discussion on the pogo pin choice for connecting the Wi-Fi chip to its antennas, there's some serious questions that need to be answered. As all these issues keep accumulating, keep in the back of your mind Asus announced a new device with identical features to the Prime less than three weeks after it was released. They may co-exist peacefully for a long time or Asus could pull the Prime (or put a non-HD display on the TF700 and call it the TF600) soon after it's released as a way of addressing the Prime's shortcomings. With the amount of returns, RMA’s for repair, and scarcity which points to manufacturing issues, what profit their making is quickly evaporating. And no company continues to produce a product they don't make money on. If they do pull or replace the Prime, many will remember those that staunchly supported the Prime when logic dictates there's something very troubling about how it’s come to market.
BarryH_GEG said:
And no company continues to produce a product they don't make money on. If they do pull or replace the Prime, many will remember those that staunchly supported the Prime when logic dictates there's something very troubling about how it’s come to market.
Click to expand...
Click to collapse
There you go, putting Asus on the spot again. There is NO WAY they released this tablet without knowing about the GPS, WiFi, WiFi+BT issues. They knew about all of it, but their analysts computed that selling it "as is" would be more profitable than recalling it and fixing it.
For 99% of us, we are happy with screen bleed, bad WiFi range, no GPS, screen colors bad, chargers that fall apart, no BT with Wifi, dead pixels and random reboots. Those issues are non-issues, we love our Primes unconditionally.
Go troll someplace else.
Kobald said:
For 99% of us, we are happy with screen bleed, bad WiFi range, no GPS, screen colors bad, chargers that fall apart, no BT with Wifi, dead pixels and random reboots. Those issues are non-issues, we love our Primes unconditionally.
Click to expand...
Click to collapse
If you're being facetious, that's hysterical.
Go troll someplace else.
Click to expand...
Click to collapse
If you're being serious, those are big words for someone with a whopping 19 posts, all in this forum, and all this month.
Maybe.
I'm almost 1-for-2 thanks for posts though.
Kobald said:
Maybe.
I'm almost 1-for-1 thanks for posts though.
Click to expand...
Click to collapse
Not a difficult strategy to accumulate "thanks." Demandarin's gotten hundreds that way in a few weeks. Simply jump in to any thread that has an even slightly negative slant and unleash a torrent of positive adjectives. That way, those that are blinded by love for their Prime's will in unison give you tons of thanks for contributing nothing of substance to the discussion. Keep up the good work. You should be at a 100 thanks in no time if that's what you're aiming for.
BarryH_GEG said:
Not a difficult strategy to accumulate "thanks." Demandarin's gotten hundreds that way in a few weeks. Simply jump in to any thread that has an even slightly negative slant and unleash a torrent of positive adjectives. That way, those that are blinded by love for their Prime's will in unison give you tons of thanks for contributing nothing of substance to the discussion. Keep up the good work. You should be at a 100 thanks in no time if that's what you're aiming for.
Click to expand...
Click to collapse
Not my goal Barry, I just try to point out the obvious. I actually agree with most of your posts and have sent you Thanks.
I haven't been around long, but Asus really screwed the pooch on TFP. But for some unknown reason, some people act like TFP is a dear family member and defend it way beyond reason.
Kobald said:
Not my goal Barry, I just try to point out the obvious. I actually agree with most of your posts and have sent you Thanks.
I haven't been around long, but Asus really screwed the pooch on TFP. But for some unknown reason, some people act like TFP is a dear family member and defend it way beyond reason.
Click to expand...
Click to collapse
Well shoot, you were being facetious. I love wicked humor.
Kobald said:
Cool starry bra.
This morning I woke up, took a shower and went to work. Then I went to lunch.
Fact is, NOBODY CARES WHAT YOU DID!!!!
My TFP has screen bleed, bad WiFi, WiFi/BT issues, no GPS and creaky screen. I don't ask for advice or sympathy. I suck it up and deal with it, knowing that my TFP is the most awesome tablet ever designed.
Good luck with your A700, iPad3, whatever when it comes out. But for the next 2 weeks or so, my TFP will smoke the specs of your next device.
After that, I might re-consider my position.
Click to expand...
Click to collapse
I'm not trying to be a jerk here, but if you were talking to me (OP), look at my post:
briderx said:
I will be closely monitoring this forum, as I really want the issues resolved quickly.. I can't wait to have that beast in my arms again.
Click to expand...
Click to collapse
Meaning: I loved my Prime.. No question, hands down it was awesome. Unfortunately for me, using this for business (as I also stated in OP) wasn't an option. And, again, as I stated above, I will be repurchasing it. Just, after the issues that I have with it are fixed. I didn't complain and ask for opinions either.. I formulated my own and acted on my opinion well before posting this.
What's the point of a forum, if you can only post good things about a product? I don't have to agree with your statements, nor do you have to agree with mine.. Both are acceptable! I say, by all means man, if it works for you, keep it! I would too if I didn't have to rely on adequate wifi, or the occasional GPS lock. I was fine with the games crashing.. I didn't want it for games. But all the problems added up to something I feel would ultimately be useless for me to utilize.
If you weren't talking to me, disregard all the above
I get 10 meg down approx 30-35 feet away through 4 walls. The same or better tests than I get with my other devices.
I used to be able to lock GPS still, but not moving, after a pinch near the GPS connector I can lock fine while going 70mph.
No crashes.
No screen bleed.
No color issues or bright spots.
No force closing apps so far.
Dock connects solidly and works great.
Sucks to be y`all.
Yeah, my screen was perfect.. The light bleed was next to zero.. Nothing more than any other devices I own. I also had no dead pixels. Upon upgrading to ICS (did it within the first 5 hours owning it) I had I think 2 random reboots, that was the first day I owned it. Didn't have any after that. I didn't want to pinch the screen, because I was scared of denting it or breaking it, and knowing my luck, it would have happened moments before returning it . I contemplated picking up a newer serial # one, but while in OD, they didn't have any in stock.. I was hoping maybe they had one on display that I could have checked to see if performance was better (browser/wifi) and then just grab another. I posted my serial # above to also let people know, that I was evidently in the group with "older hardware". So, my experiences may have been a bit limited.. I feel naked without mine now
Edit: Kids also keep asking me to get it back because I purchased a few of the Bearenstain Bears books, as well as some free books for kids on the kindle marketplace.. Probably the one thing I miss most. Ha.
Not that it matter or you care, but I have the BC serial that is "older hardware."
Gary posted a possible fix of manually reverting back to HC, changing some setting to what appears to be "normal" and then re-updating to ICS. I didn't touch a thing before upgrading to ICS, but I know some of you got yours before ICS was out.
redpoint13 said:
Not that it matter or you care, but I have the BC serial that is "older hardware."
Gary posted a possible fix of manually reverting back to HC, changing some setting to what appears to be "normal" and then re-updating to ICS. I didn't touch a thing before upgrading to ICS, but I know some of you got yours before ICS was out.
Click to expand...
Click to collapse
What's it supposed to do? I'm curious.. It'd be nice if it fixed some of the app lockups i experienced & the browser sluggishness.. I did mention above, that I did do a factory reset (not manual downgrade then re-upgrade like you posted) hoping maybe that'd fix some of it..
briderx said:
What's it supposed to do? I'm curious.. It'd be nice if it fixed some of the app lockups i experienced & the browser sluggishness.. I did mention above, that I did do a factory reset (not manual downgrade then re-upgrade like you posted) hoping maybe that'd fix some of it..
Click to expand...
Click to collapse
He did not mention what the cuplrit was, but I think it was in reference to the random crashing.
redpoint13 said:
I get 10 meg down approx 30-35 feet away through 4 walls. The same or better tests than I get with my other devices.
I used to be able to lock GPS still, but not moving, after a pinch near the GPS connector I can lock fine while going 70mph.
No crashes.
No screen bleed.
No color issues or bright spots.
No force closing apps so far.
Dock connects solidly and works great.
Sucks to be y`all.
Click to expand...
Click to collapse
Trust me, this won't last. You'll notice some form or fashion of screen defects in a couple of weeks, just in time for your policy to have expired for a return/exchange... in which case you will be forced to ship it off to ASUS.
That will be the cost of your smug sense of self-worth.
I don't believe in a "perfect" TFP, because that would be less likely than seeing a Double-Rainbow, all the way.
Sent from my Transformer Prime TF201 using Xparent Cyan Tapatalk
Reignzone said:
Trust me, this won't last. You'll notice some form or fashion of screen defects in a couple of weeks, just in time for your policy to have expired for a return/exchange... in which case you will be forced to ship it off to ASUS.
That will be the cost of your smug sense of self-worth.
I don't believe in a "perfect" TFP, because that would be less likely than seeing a Double-Rainbow, all the way.
Sent from my Transformer Prime TF201 using Xparent Cyan Tapatalk
Click to expand...
Click to collapse
Yes of course, I'll trust the random guy on a forum. I won't consider the multiple friends with them who don't have issues. When a hundred people on a forum complain that means every tablet is bunk.
And by the way, every rainbow is a double rainbow, look a little harder next time.
redpoint13 said:
Yes of course, I'll trust the random guy on a forum. I won't consider the multiple friends with them who don't have issues. When a hundred people on a forum complain that means every tablet is bunk.
And by the way, every rainbow is a double rainbow, look a little harder next time.
Click to expand...
Click to collapse
Yeah, but is it all the way across the sky?
briderx said:
Yeah, but is it all the way across the sky?
Click to expand...
Click to collapse
It's always the same as the main rainbow, just dimmer and the colors are flipped. I have seen plenty, along with a triple rainbow across the whole sky outside of redrocks in I believe 2008.

ASUS Technical Support - why bother?

I ordered my TF201 32GB from Office Depot and received it in early January. Unboxed it, turned it on, installed some apps etc. then left charging overnight. Next morning noticed unit was not charged and down to 25% or so. Used another outlet but no improvement. Then froze the power unit as suggested in the forum. Called Asus Technical Support and troubleshooted the unit. CSR convinced it was the unit itself; asked me to ship unit to Texas facility (at my dime of course). 2 weeks later unit was shipped back (took 9 days since it was Fedex Ground from CA to NY!).
Unboxed unit and noticed that battery at 5%! Plugged in and... Nothing. Not charging!! Called ASUS - probably same idiot with whom I spoke the first time. Asked me to ship it back (on my dime) again to Texas but different RMA! Had no explanation as to why the RMA number should be different but I guess whoever they outsourced repairs to does not want to report to ASUS that they did not fix an issue the first time..CSR told me to only ship unit AGAIN. I challenged him that it may makse sense because, god forbid, it may be charger at fault! He said "ok" ship it back too.. thank you very kind of you to keep an open mind MR. ASUS CSR... I also mentioned that it seems unfair I pay for shipping again... so he sent me a Fedex label.. ground of course so 3-4 days to Texas (no ground pick up on weekends) and then another few days for the geniuses at whoever does the repair to figure it out and another 5-6 days to ship back.. so all in all 6 weeks since purchase and I have not used my Prime.. I had bought my wife an ASUS UX21 since she travels a lot for work but I returned it to Amazon for a refund within the 30 day window.. had to pay a fee to return but hey probably saved her (and me) a lot of aggravation.. her Toshiba ultrabook is working just fine thank you very much. Totally frustrated by idiots at ASUS. I cancelled the dock purchase at Office Depot too. As much as I do not like Apple products at least you can find an Apple Store everywhere and get a replacement and/or a technician to take a look and troubleshoot.. and iPads cost the same as a PRIME.. I am done with Asus.. once this is fixed it goes on Craigslist or eBay. Not sure what else I'll get.. anyone want to order my ASUS? It will be cheap.. once I get it back.
This reminds me of an experience we had with an Asus RMA, it was one of their eeePC models (back when they were the hot thing to get). We had to send the device back a total of three or four times before the issue was finally properly repaired. Asus can be kinda poor when it comes to some more obscure RMA situations, I totally understand your frustration.
Sent from my Transformer Prime TF201 using xda premium
Sounds completely understandable on your stance. Unacceptable customer service. Damn Asus, is the RMA place really that bad. Not all are bad experiences but there's been too many bad stories popping up lately. Good luck on choosing new device. As much as i like my Prime, if I had to go through what some people have, I'd give up on them also.
@OP
Why didn't you take it back to Office Depot in the first place? That's why retailers exist, to deal with the customer.
My 14-day return window is up today. I'm bringing back the TFP.
Even though I've had no problems with mine, I've heard too many stories like this. Too much negativity surrounding this device to allow me to enjoy it. I will downgrade my specs requirement and will go with the Samsung Galaxy Tab 10.1.
senatorxmg said:
My 14-day return window is up today. I'm bringing back the TFP.
Even though I've had no problems with mine, I've heard too many stories like this. Too much negativity surrounding this device to allow me to enjoy it. I will downgrade my specs requirement and will go with the Samsung Galaxy Tab 10.1.
Click to expand...
Click to collapse
Have I read this right? You have a perfectly fine functioning tfp, but are returning it because others have had bad experiences, and you have heard too many stories!
This sounds like you give more credence to other peeps woes rather than go by your own
Experiences. I had better not mention all the negative stories I have heard about the galaxy tab as I would hate to ruin your enjoyment of that tablet!!!
What
Is wrong with enjoying the ..perfect tfp that you have? Remember that peeps are far more likely to moan than praise, for every negative issue on this board there are many many more happy punters who have not posted anything anywhere
slef2003 said:
Have I read this right? You have a perfectly fine functioning tfp, but are returning it because others have had bad experiences, and you have heard too many stories!
This sounds like you give more credence to other peeps woes rather than go by your own
Experiences. I had better not mention all the negative stories I have heard about the galaxy tab as I would hate to ruin your enjoyment of that tablet!!!
What
Is wrong with enjoying the ..perfect tfp that you have? Remember that peeps are far more likely to moan than praise, for every negative issue on this board there are many many more happy punters who have not posted anything anywhere
Click to expand...
Click to collapse
Yes...you heard it right. I previously had the Galaxy Tab and was fairly happy with it's performance (sans ICS). Really wanted to try the TFP...so I returned the GT and got one to try myself even with all of the negativity expressed here. While I encountered no real issues myself...I couldn't help think about whether or not the TFP would become but a blip on the radar for ASUS support and dev efforts. Sure, the TFP is newer technology than the GT....perhaps I'm just not willing to be one of their beta testers. The GT has been out long enough now to iron out a lot of the wrinkles...plus, ICS is still to come which will almost certainly improve performance.
I'm not slamming the TFP...just wasn't impressed enough with it over the GT to risk being subjected to Asus' tech support should that have been required.
senatorxmg said:
My 14-day return window is up today. I'm bringing back the TFP.
Even though I've had no problems with mine, I've heard too many stories like this. Too much negativity surrounding this device to allow me to enjoy it. I will downgrade my specs requirement and will go with the Samsung Galaxy Tab 10.1.
Click to expand...
Click to collapse
Really,
Yours works but you're going to return it because other people have had issues?
Well.. I love my current Prime and I'm waiting on my second to get here next week along with my dock!
Newegg won't even accept my return because the serial number sticker next to the charging port is gone....
They don't care to turn it on and check the serial in settings to match it with the box and warranty papers.
Looks like a lot of us have had bad experiences because of this tablet. I'm waiting for the TF700T but I might be going with another company.
senatorxmg said:
While I encountered no real issues myself...I couldn't help think about whether or not the TFP would become but a blip on the radar for ASUS support and dev efforts..
Click to expand...
Click to collapse
THIS^^^is a follower. Worried too much about what others are thinkn instead of making decisions based on hour own thinking. PLUS the comment about not sure about further Asus support or developement is ignorant at the least. ASUS has been constantly pumping out updates. Name one other company who released as many OTA updates as the Prime received. WE had ICS. We had root already out the box basically. We Had overclock in less than a month. We had Ubuntu n Linux n other flavors lf it already n less than a month. We already have extra drivers n such being added by dev. In less than a month. We already have root for ICS. We already have some minor theming going on. All this without even having bootunlocker tool yet. For you to make such a statement is kinda disrespect to hard work developers have been doing already here. Name another tablet as new as this one thst had so many things developement wise in its first month of existence. You forgetting its still barely over a month since people first started receiving their primes.
I COULD CARE less you returned it, that's your right to. But your reasoning is plain silly. You said although my prime runs perfect, I got frustrated at seeing all the negative stuff surrounding it. DO you know how many of us had our devices way before you n been dealing with all negative stuff? My prime works great also but not gonna return just because someone else dislikes theirs. Sounds like someone needs their hand held when choosing tablet or making any major decisions. GOOD THING THE other poster didn't mention horror stories he heard about the Galaxy tab or you might just throw a hissy fit.
DONT mean to sound harsh but JUST saying....it would be different if you were like OK I'm returning it because it performed poorly for me. Or I had a personal bad experience with Asus support. Not, well ima return it because Tom,****,n Jane dont like theirs...lmfao
Well good luck with new device anyways.
I had a wonderful experience with them. with a new working Prime delivered before I sent mine back.
But then again, I didnt demand a fix or talk like a privileged anus.
demandarin said:
THIS^^^is a follower. Worried too much about what others are thinkn instead of making decisions based on hour own thinking. PLUS the comment about not sure about further Asus support or developement is ignorant at the least. ASUS has been constantly pumping out updates. Name one other company who released as many OTA updates as the Prime received. WE had ICS. We had root already out the box basically. We Had overclock in less than a month. We had Ubuntu n Linux n other flavors lf it already n less than a month. We already have extra drivers n such being added by dev. In less than a month. We already have root for ICS. We already have some minor theming going on. All this without even having bootunlocker tool yet. For you to make such a statement is kinda disrespect to hard work developers have been doing already here. Name another tablet as new as this one thst had so many things developement wise in its first month of existence. You forgetting its still barely over a month since people first started receiving their primes.
I COULD CARE less you returned it, that's your right to. But your reasoning is plain silly. You said although my prime runs perfect, I got frustrated at seeing all the negative stuff surrounding it. DO you know how many of us had our devices way before you n been dealing with all negative stuff? My prime works great also but not gonna return just because someone else dislikes theirs. Sounds like someone needs their hand held when choosing tablet or making any major decisions. GOOD THING THE other poster didn't mention horror stories he heard about the Galaxy tab or you might just throw a hissy fit.
DONT mean to sound harsh but JUST saying....it would be different if you were like OK I'm returning it because it performed poorly for me. Or I had a personal bad experience with Asus support. Not, well ima return it because Tom,****,n Jane dont like theirs...lmfao
Well good luck with new device anyways.
Click to expand...
Click to collapse
Thanks...a follower? At least you didn't call me a fanboy. ;-)
I care about my investment and how I feel about it. It's all speculation right now as to how much develpment will occur for the tfp at this point...guess I'm just bowing out as I don't wish to be part of the guessing. I do know the Galaxy Tab has been rewarded.
As far as me not experiencing any earth-crushing issues, I'd say that's true. However, I'm sitting here inside my home typing away on my GalaxyTab with a lock on 8 satellites. And wifi range is excellent EVERYWHERE in my home (and I am talking about a significant difference)...I now get my expected 22-24Mbps down from anywhere in my house whereas before would only achieve these speeds right beside my router and would get 4-6Mbps down further away. Still useable...but pale in comparison to the speeds I get with the GT.
I tested both the TFP and the GT within a month period....I feel better with the sammy and went back to it. How is that being a follower? I tried both extensibly for myself to arrive at a decision I felt comfortable with. As far as the negativity being a factor in my decision...hell yeah. Why shouldn't it be? Had I not been offered the chance to return the TFP easily, I never would have bought it based on what I've read here...some would say that's part of the research done when considering a purchase. After testing it out, I wasn't blown away...for my needs, there was nothing that the GT couldn't do just as well plus with gps and wifi working much better. For sure, it only has 2 cores...maybe I'm good with that.
I do hope everyone feels good about their purchase. I didn't and did the logical thing.
demandarin said:
Easy as you are right. That is what i said n still feel the same. I ran by serial number by Gary n he told me it was from an early batch n someone would call me. Ill easily take the new hardware revision over older one. Especially if it might mean might GPS might finally work. I never said "I want them to repair mines". Plus although no dropped signals or anything, wifi signal still fluctuates alot. SO if older hardware was never really meant to be shipped out then people on older batch entitled to the upgrade, or sorts. I did pay for this device, Cash, and I do have a warranty. I never had an issue like others been posting. SO ILL TAKE THE MINI UPGRADE IF OFFERED. That's all. Plus from hearing the horror stories from returns like guy with device smashed, I'm not sure if I would even send mines in yet. Especially since overall having no problems. GPS aside. Remember, they are people out there that have GPS working to some extent one way or another. I having seen a lock yet, although I never tried for more than 5 mins n was indoors everytime. I haven't taken my prime outdoors yet. Plus based on my date of final purchase 12/22 I'd be entitled to any possible hardware fixes for GPS since mine is clearly shown to be purchased before they took GPS spec down.
Click to expand...
Click to collapse
Heck...looks like you'd opt for a fully functional tablet, too. Guess you're just braver than I to wait around for Asus to fix it for you...although, it appears you may be somewhat skeptical of their customer service yourself? ;-)
***Sent from my Samsung Galaxy Tab 10.1***
HB861 said:
.. and iPads cost the same as a PRIME...
Click to expand...
Click to collapse
Actually iPad's are $120 more.
received it in early January. so all in all 6 weeks since purchase and I have not used my Prime..
My question is how you figure 6 weeks? How many weeks are there in January if today is the 28th?
On a serious note, why not try to find a charger from Frys or OD or Staples. The ones for the OG TF 101 work and determine if the problem is the charger or not?
senatorxmg said:
Thanks...a follower? At least you didn't call me a fanboy. ;-)
I care about my investment and how I feel about it. It's all speculation right now as to how much develpment will occur for the tfp at this point...guess I'm just bowing out as I don't wish to be part of the guessing. I do know the Galaxy Tab has been rewarded.
As far as me not experiencing any earth-crushing issues, I'd say that's true. However, I'm sitting here inside my home typing away on my GalaxyTab with a lock on 8 satellites. And wifi range is excellent EVERYWHERE in my home (and I am talking about a significant difference)...I now get my expected 22-24Mbps down from anywhere in my house whereas before would only achieve these speeds right beside my router and would get 4-6Mbps down further away. Still useable...but pale in comparison to the speeds I get with the GT.
I tested both the TFP and the GT within a month period....I feel better with the sammy and went back to it. How is that being a follower? I tried both extensibly for myself to arrive at a decision I felt comfortable with. As far as the negativity being a factor in my decision...hell yeah. Why shouldn't it be? Had I not been offered the chance to return the TFP easily, I never would have bought it based on what I've read here...some would say that's part of the research done when considering a purchase. After testing it out, I wasn't blown away...for my needs, there was nothing that the GT couldn't do just as well plus with gps and wifi working much better. For sure, it only has 2 cores...maybe I'm good with that.
I do hope everyone feels good about their purchase. I didn't and did the logical thing.
Heck...looks like you'd opt for a fully functional tablet, too. Guess you're just braver than I to wait around for Asus to fix it for you...although, it appears you may be somewhat skeptical of their customer service yourself? ;-)
***Sent from my Samsung Galaxy Tab 10.1***
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OK, completely understandable then. I see where you really coming from from this post.
As far as your second quote,I'm not really waiting for anything. I was just told my device is one of early one built. Device still works great but if I'm offered an opportunity to upgrade it to newer parts, then why wouldn't I. Lol. It'll make it even better, I would hope. I still love this device and has done everything I've asked of it n more. Only complaint I would have is GPS. I know that's very important to some people and deciding factor whether to keep it or not. For me, its no big deal. Everything is great aside from GPS. Just thankful I don't have issues some others been describing. Kinda makes it hard to believe when your device working so well. But its a given.
One thing though, Asus better step their game up with the quickness. I have a feeling if they don't address the possible issues on prime, their new upgrade model will be a fail LR do worse. As Prime n t-700 basically share all the same internal components. It'll be in Asus best interest to attack these issues head on. ASUS Losing people everyday. They gaining also but still. People with issues want to keep device but won't since some are riddled with issues. Can't be mad for someone wanting to return a device that's not working properly for them.

Are you satisfied with your TF201 Prime and all of its advertised functions?

The purpose of this poll is to shed some light on how many XDA members have problems with their units and how many do not. I don't care how many old similar threads there were in the past. After 2 months on the market, I and others, would like to see what owners think of their Prime and it's advertised features.
This thread is not meant to flame Asus or the TF201.
A simple yes, no or undecided will suffice.
Before voting please take the time to properly try out your Prime with Android 4.0(ICS) installed.
*** Mods. PLEASE don't close this poll. I am on my 5th Prime and I need to get a current idea of how many XDA owners have a good Prime. So that I and others can make an informed decision wether or not to continue playing Russian Roulette in hopes of getting a good Prime or just give up and move on. Thank You***
Yes, I am.
It's almost like a trick question.
Am I satisfied with my Prime? Yes.
Am I satisfied with its properly functioning features? Yes.
Are all its features properly functioning? No.
Therefore, personally, I'd say yes, I'm satisfied with it and its advertised functions; albeit one of those advertised functions does not work. I love it and wouldn't want a 300t or 700t if their ugly arses were out today.
More "professionally," (speaking for the general masses) of course not. How could I be? Screen bleed, dead pixels, possibly incomplete circuit boards: these things are easily someone's fault other than ASUS's (apart from lacking QC), as in whoever manufactured/supplied the screens and boards. But how these things are put together and tested is all their business, and many units are put together lacking advertised features altogether or showing HUGE variations of issues if they're not lacking, and being shipped without apparently ever even being turned on to have a glance at the bootscreen. And of course they wouldn't test every single device, but if they tested any proper number of devices per batch, they would have seen every issue (probably did) and should have stopped.
WoW!! 5 to 1 so far. I guess my local Bestbuy and Gamestop received a bad batch. If the majority continues to vote in favor of being completely satisfied with the TF201 and all of it's advertised features by a large margin, then Asus has done their job and it would be hard to argue otherwise.
buxtahuda said:
It's almost like a trick question.
Am I satisfied with my Prime? Yes.
Am I satisfied with its properly functioning features? Yes.
Are all its features properly functioning? No.
Therefore, personally, I'd say yes, I'm satisfied with it and its advertised functions; albeit one of those advertised functions does not work. I love it and wouldn't want a 300t or 700t if their ugly arses were out today.
More "professionally," (speaking for the general masses) of course not. How could I be? Screen bleed, dead pixels, possibly incomplete circuit boards: these things are easily someone's fault other than ASUS's (apart from lacking QC), as in whoever manufactured/supplied the screens and boards. But how these things are put together and tested is all their business, and many units are put together lacking advertised features altogether or showing HUGE variations of issues if they're not lacking, and being shipped without apparently ever even being turned on to have a glance at the bootscreen. And of course they wouldn't test every single device, but if they tested any proper number of devices per batch, they would have seen every issue (probably did) and should have stopped.
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Well said. I respect your opinion and your vote.
Now that I have a Prime where everything works (as posted, within the advertised functions), I love mine. It's fast, well-built, has an excellent screen, and I can read the damn thing in direct sunlight (which was what excited me the most about the Prime).
So, I'm quite satisfied.
skygunner27 said:
WoW!! 5 to 1 so far. I guess my local Bestbuy and Gamestop received a bad batch. If the majority continues to vote in favor of being completely satisfied with the TF201 and all of it's advertised features by a large margin, then Asus has done their job and it would be hard to argue otherwise.
Well said. I respect your opinion and your vote.
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It always turns out like this..lmfao. we had a thread just days ago shut down with exact same poll. That poll showed a total of over 80% saying yes, they satisfied with their primes and that they keeping it. WITHOUT A DOUBT, THERE ARE DEFECTIVE UNITS OUT THERE...BUT there's an even greater number out there that isn't and they truly love their prime. Ill admit, its surreal hearing about about people going thru several devices before getting a good one. I must have great luck to have my only 1 unit from Gamestop since 12/22, early batch, n it works great, looks great, display great, and wireless is great(aside from GPS of course..lol but now I learned how to use my phone as an external GPS reciever so I'm good).
If this poll ends by a large percentage voting yes. I will purchase my 6th prime at the other Bestbuy across town. I too want a PERFECTLY working Prime NOW!! Believe it or not. I'm too embarrased to buy another prime at my local gamestop or Bestbuy again. Through my 5 defective Primes, even I can see that the Prime is an amazing device as long as BT,Wifi and BT & WiFi work at the same time minus all the other issues. My last 5 Primes couldn't make it out of my living room 15ft away from my E4200 router.
demandarin said:
Ill admit, its surreal hearing about about people going thru several devices before getting a good one.
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Actually, I'm no longer surprised by this. It seems that consumer technology products in general suffer from initial build quality issues nowadays. For example, I went through three HP Envy 14 notebooks before getting a good one (bad keyboard lighting, bad DVD drive, broken fan that sounded like a jet aircraft taking off). I went through three Samsung Epic 4G's before getting one where the capacitive buttons all worked. I went through two Motorola Photons until I got one where the haptic feedback worked. All of those were purchased within a month or two of their respective launches.
And, I hate to say, I went through eight (yes, 8) Primes before getting one without a defective component (none of which included relatively weak wifi or GPS). Each and every Prime had something that either didn't work or was defective--and I'm not terribly picky. Two had screens that were atrocious (yellow tint, horrible colors), one had a stuck pixel and excessive light bleed (and I don't consider minimal light bleed to be an actual flaw with IPS screens) along with a bad speaker (broke up at higher volumes), one had an ugly chemical stain on the backplate and a bad speaker, one had a rattle near a docking connector that clearly indicated something broken loose inside, etc., etc.
I think that if you want to avoid getting defective units today, you need to wait a minimum of three months after launch to let the manufacturer work out the kinks. And I think that applies to every manufacturer today, bar none.
That said, my latest Prime is excellent. The other C1 unit I had was also excellent, except it had a clump of dead pixels in a place I couldn't ignore--and with millions of transistors, that kind of thing is bound to happen occasionally. So, I do think that maybe ASUS is close to being able to make a consistent product. It took them longer than I would have liked, certainly...
skygunner27 said:
If this poll ends by a large percentage voting yes. I will purchase my 6th prime at the other Bestbuy across town. I too want a PERFECTLY working Prime NOW!! Believe it or not. I'm too embarrased to buy another prime at my local gamestop or Bestbuy again. Through my 5 defective Primes, even I can see that the Prime is an amazing device as long as BT,Wifi and BT & WiFi work at the same time minus all the other issues. My last 5 Primes couldn't make it out of my living room 15ft away from my E4200 router.
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I feel what you saying n what you went through. Its just so hard to believe 5 primes wifi was that bad. Doesn't make no sense. Tablet is basically useless for online functions if wifi not up to par.
As far as what you said if large percentage vote yes, you might as well head out the door now n get your 6th. One. Prime supporters will be out n full force giving an honest vote.
demandarin said:
I feel what you saying n what you went through. Its just so hard to believe 5 primes wifi was that bad. Doesn't make no sense. Tablet is basically useless for online functions if wifi not up to par.
As far as what you said if large percentage vote yes, you might as well head out the door now n get your 6th. One. Prime supporters will be out n full force giving an honest vote.
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I already have 2 C1's on hold at a bestbuy here on the other side of town. After I see a large MAJORITY saying yes, after work I'll drive over there and test them in the store for defects. If these variables pan out to work in Asus's favor, I 'll re-welcome myself as a 6x TF201 owner.
I am now but had to go through 4. Terrible wifi, really bad light bleed (not just seen on a black screen) and dead pixels plauged my first three but with the c1 I got, all the problems are still there but not noticeable during normal usage.
Sent from my Transformer Prime TF201 using Tapatalk
I just tried once. Bad gps bad wifi, and no useable wifi/bluetooth. Had bad screen bleed on left side. Took unit back. I'll try in a month.
Btw an 80% good build rate is not anything to brag about. That's pretty horrible. You need in the upper 90,s to have a successful product launch.
I have only one Prime and everything is great. Wifi is better than on my phone (Xperia Arc), but I haven't tried GPS. And everything else works great
No. I had one early launch and it had horrible WiFi with and without using Bluetooth. So, I brought it back to BestBuy. I had none of the other problems I have read about (didn't test GPS since I dont need it). Even ICS seemed to work perfectly. I have another being shipped from BB.com and I'm hoping it's a C1 since it seems like there has been better luck with the newer ones.
I'm leaving now to go and purchase my 6th prime. It's amazing how many people so far voted here in favor of a fully working Prime when I got 5 lemons in a row. I'm going to upgrade to ICS, right in the store.
skygunner27 said:
I'm leaving now to go and purchase my 6th prime. It's amazing how many people so far voted here in favor of a fully working Prime when I got 5 lemons in a row. I'm going to upgrade to ICS, right in the store.
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That'll be a smart move. If they let you test out device first before you take it home. Good luck! I hope this is the "One" for you.
Hard question to qualify
EDIT: Almost forgot. My current Prime is a C1 serial. They are not immune form defect, but they seem to be showing better percentages, if the rhetoric and anecdotal information is to be believed.
You know, it has all the POTENTIAL in the world. But apart from the poor R&D, testing, engineering, choice of materials, assembly, QC,supply chain and delivery woes, inconsistent build quality, etc., etc., etc., it's just freakin' AWESOME!!
I got luck, pretty much in #2 unit I got... It says VERY LITTLE for a company and it's product when buying one is a game of Russian roulette. Not that bad when you actually CAN exchange it and try, try again. But what about everyone for the first 5-6 weeks, when there WAS NO STOCK TO EXCHANGE IT FOR? You either a)gave it up, and had nothing (at least for a while), b) kept it with all it's foibles, or c) returned it and waited till stocks picked up to try again.
It does concern me that while Best Buy appears to be increasing it's stock levels, Amazon is STILL not showing that they have any intention of making this product available. I am not able to discern what this means precisely, but that, on top of all the previews of new tablets Asus is possibly releasing it gives me a bad feeling. A really bad feeling. oh... but yes. I love my Prime... REALLY, NO ****
skygunner27 said:
I'm leaving now to go and purchase my 6th prime. It's amazing how many people so far voted here in favor of a fully working Prime when I got 5 lemons in a row. I'm going to upgrade to ICS, right in the store.
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Click to collapse
Depends on your definition of a "Lemon" If you are expecting perfection (or "Persistent Perfection" LOL) you won't be getting it anytime soon with Asus. The TF101 was awesome, and just as inconsistent, though not as riddled with issues. I had 3 of them in my search for a good one, (and I think 4 keyboards) In the end, I STILL never got a Keyboard and tablet that had matching metalic finish. I am not sure if thatwas supply side,, or if they built them at multiple plant locations, but they were inconsistent as hell.
And I thought Apple fanboys were bad! lol
SmartAs$Phone said:
EDIT: Almost forgot. My current Prime is a C1 serial. They are not immune form defect, but they seem to be showing better percentages, if the rhetoric and anecdotal information is to be believed.
You know, it has all the POTENTIAL in the world. But apart from the poor R&D, testing, engineering, choice of materials, assembly, QC,supply chain and delivery woes, inconsistent build quality, etc., etc., etc., it's just freakin' AWESOME!!
I got luck, pretty much in #2 unit I got... It says VERY LITTLE for a company and it's product when buying one is a game of Russian roulette. Not that bad when you actually CAN exchange it and try, try again. But what about everyone for the first 5-6 weeks, when there WAS NO STOCK TO EXCHANGE IT FOR? You either a)gave it up, and had nothing (at least for a while), b) kept it with all it's foibles, or c) returned it and waited till stocks picked up to try again.
It does concern me that while Best Buy appears to be increasing it's stock levels, Amazon is STILL not showing that they have any intention of making this product available. I am not able to discern what this means precisely, but that, on top of all the previews of new tablets Asus is possibly releasing it gives me a bad feeling. A really bad feeling. oh... but yes. I love my Prime... REALLY, NO ****
Depends on your definition of a "Lemon" If you are expecting perfection (or "Persistent Perfection" LOL) you won't be getting it anytime soon with Asus. The TF101 was awesome, and just as inconsistent, though not as riddled with issues. I had 3 of them in my search for a good one, (and I think 4 keyboards) In the end, I STILL never got a Keyboard and tablet that had matching metalic finish. I am nit sure if thatwas supply side,, or if they built them at multiple plant locations, but they were inconsistent as hell.
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Mine is from Amazon. Had it for all of four days lol guessing you're out of the US or have the dock on order with it?
Sent from my Transformer Prime TF201 using xda premium
Yes I am completely satisfied.

Satisfaction POLL - Like or Dislike

I like my prime, and don't care whether you do or not.
Well do you? or not?
BTW if you want to post a sad or happy story, post away but vote first.
Edit JD made a good point if you cant return it but wish you could vote under the appropriate return slot
no option for depends if I can get a refund or not cause then I won't have a choice
jdbaker82 said:
no option for depends if I can get a refund or not cause then I won't have a choice
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nope keeping it real simple, just curious about the basics yes, no, maybe, and returning.
blackinjun said:
nope keeping it real simple, just curious about the basics yes, no, maybe, and returning.
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some people would return but no longer have the option just saying your missing that from the poll cause that's my vote. I would return for a refund if I could
I'll like even more with an unlocked BL . First tablet I've ever owned and am completely satisfied. The 1 thing I wish it had was a USB port but I'm happy.
..
Majority speaks so far. Just like in other polls.
demandarin said:
Majority speaks so far. Just like in other polls.
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Yeah it's interesting, I just wanted something not shaded, I probably shouldn't have even mentioned that I like mine
blackinjun said:
Yeah it's interesting, I just wanted something not shaded, I probably shouldn't have even mentioned that I like mine
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Its fair enough. All I would want is people to vote honestly. N I feel the ones that like the prime always do. That's how all this type polls turn out the same. Majority loves the prime n want to keep it. We know prime has its flaws, for me GPS. But when you get a good working one, like me..lol, its too hard to deny that this is a great device. Just glad I don't have to deal with issues to take away from my enjoyment of it. Its like the prime stays glued to my hands now..lol my ipad just sits n collect dust now if my girl not using it..lol
I voted "Not decided". I have only had for a few hours and I Love everything about this Tablet except for the Wifi weakness and that might not be a deal breaker. The reason I got a Tablet was for my wife to take to meetings where she needs Wifi access for Webpages and the ability for her to transfer Documents and Data she has on our PC to the Tablet and vice versa. We had a 7 year old Laptop she had been using and it was time for an update anyhow and she loves the size and weight of a tablet. The Prime is PERFECT for her if she can get good WiFi at Conference meetings in Convention Centers and Hotels. She really doesn't have a meeting until April where she needs the Tablet so I am going to have to try to test the Wifi in some areas before hand since I have the 14 days I can return to Best Buy.
How often will you "wife" get to use it?
Back to dislike. Boo for sleep issue!
Sent from my Transformer Prime TF201 using Tapatalk
About 70% so far like the prime and keeping it. This number will only get higher.
This is all The Delphi effect. The opinion of the masses will have more merit than the opinion of one random chosen person. Sociologists have discovered that and that alone determines the mood of what's really going on. Whenever it comes time to poll voting, those displeased or riddled with issues can never muster up the numbers to truely reflect the what's really going on. Also the excuse of oh people returned tablet n moved on is b.s. they mostly all still here watching and posting here. Seen tons that "Supposedly" returned device for good or "Done" with forums yet they hang around to make sure to try to bash. Lol its all funny actually but very obvious.
The Delphi effect will always determines what's really going on within a mass or group. Poll votes show only on the surface, front page general news, may look bad, but overall its a completely different story and complete opposite of what's it seeming like.
If you don't know what the Delphi effect means, look it up. Then all this will start to make sense on what's really going on.
clap your hands y'all, it's alright.
I have four Android tablets and sold off the fifth. My Prime is the best of the lot. It is not perfect, but the best.
Bye.
Love it and Keeping it....even if I have been bitten by the last update....I have confidence that ASUS will resolve the issues, its a new device on new software....its prime (pun intended) for issues.....but the sheer power of this device is awesome...and am a proud to own this beast.
I Like the style on mine personally that's about it. It works real good if I sit right beside my router and use it. Probably going to take it back, I love the design though I just wish my WiFi was better, then I would keep it for sure. I might just wait and get the Lenovo Tegra 3 or Samsung Tegra 3 when they come out. I hate to wait though, that's the only thing that will let me keep this is if I fell like I don't want to wait 4-5 months for the other Tegra 3s, but I heard Acer was coming out soon, like in a month or so. Just not a big fan of Acer Tegra 3. I Might get Samsung 8.9 just to hold me over. Its got a dual core 1.4, which will probably overclock close to 2.0GHZ dual core so I'm assuming its runs pretty good.
demandarin said:
About 70% so far like the prime and keeping it. This number will only get higher.
This is all The Delphi effect. The opinion of the masses will have more merit than the opinion of one random chosen person. Sociologists have discovered that and that alone determines the mood of what's really going on. Whenever it comes time to poll voting, those displeased or riddled with issues can never muster up the numbers to truely reflect the what's really going on. Also the excuse of oh people returned tablet n moved on is b.s. they mostly all still here watching and posting here. Seen tons that "Supposedly" returned device for good or "Done" with forums yet they hang around to make sure to try to bash. Lol its all funny actually but very obvious.
The Delphi effect will always determines what's really going on within a mass or group. Poll votes show only on the surface, front page general news, may look bad, but overall its a completely different story and complete opposite of what's it seeming like.
If you don't know what the Delphi effect means, look it up. Then all this will start to make sense on what's really going on.
Click to expand...
Click to collapse
You add to your theory here I finally voted in one of these polls. I love my prime and will certainly be keeping it.
Wifi works fine everywhere I have used it having no trouble getting and holding a signal. At home I get 100% throughput of my 6mbps line and the router is in the very corner of my bedroom and I lay on the couch on complete opposite corner. My house is about 1500sqft and single level so it's through a door down the hall and around the corner from me.
Screen is great, two tiny spots of lightbleed on bottom left that is only visible on boot screen, it is utterly invisible during use and if it wasn't I would be returning it as I'm a videophile and it would drive me insane. No dead or stuck pixels either as a single one is unacceptable for me on any of my personally owned devices.
Battery is fine and in fact I haven't charged it in over two days now, granted only used it very lightly due to available time but that is still fantastic. The current charge is still 60% in fact.
I only use bluetooth for transferring small files between the tablet and my phone so haven't been able to test slowing of wifi with bluetooth headphones, and not having any wireless headphones probably won't be anytime soon. I do know it's not detrimental to my wife when I am actively using my sixaxis controller with an app of the same name though as I can still browse net without issue and launch ROMs off a mounted folder from my NAS.
Never had a single reboot or sleep of death either (knock on wood).
Don't know what else I can cover really, but the fact this is the first poll I have voted in and I am happy as I am with it shows some proof of the motivation that those that are happy with it have to actively hunt and vote on these things. I just recently started being louder about my satisfaction due to the extremely repetitive nature of a handful of negative posters.
My battery is draining faster after the most recent OTA and I've experienced a couple of lockups over the past week but not enough to make me want to return. I feel like these minor issues will be ironed out by Asus in the next OTA. Hopefully something else won't break, lol.
Cappurnikus said:
My battery is draining faster after the most recent OTA and I've experienced a couple of lockups over the past week but not enough to make me want to return. I feel like these minor issues will be ironed out by Asus in the next OTA. Hopefully something else won't break, lol.
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As I look at my prime I just noticed a little issue that was fixed in the latest OTA. In the stock weather widget it was showing %% and is now showing %. That to me was a tiny issue...and guess what....they fixed it. So something like battery drain will get fixed. ASUS is known for fast responses to their customers. I am not worried about it...they will fix it.

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