I ordered my TF201 32GB from Office Depot and received it in early January. Unboxed it, turned it on, installed some apps etc. then left charging overnight. Next morning noticed unit was not charged and down to 25% or so. Used another outlet but no improvement. Then froze the power unit as suggested in the forum. Called Asus Technical Support and troubleshooted the unit. CSR convinced it was the unit itself; asked me to ship unit to Texas facility (at my dime of course). 2 weeks later unit was shipped back (took 9 days since it was Fedex Ground from CA to NY!).
Unboxed unit and noticed that battery at 5%! Plugged in and... Nothing. Not charging!! Called ASUS - probably same idiot with whom I spoke the first time. Asked me to ship it back (on my dime) again to Texas but different RMA! Had no explanation as to why the RMA number should be different but I guess whoever they outsourced repairs to does not want to report to ASUS that they did not fix an issue the first time..CSR told me to only ship unit AGAIN. I challenged him that it may makse sense because, god forbid, it may be charger at fault! He said "ok" ship it back too.. thank you very kind of you to keep an open mind MR. ASUS CSR... I also mentioned that it seems unfair I pay for shipping again... so he sent me a Fedex label.. ground of course so 3-4 days to Texas (no ground pick up on weekends) and then another few days for the geniuses at whoever does the repair to figure it out and another 5-6 days to ship back.. so all in all 6 weeks since purchase and I have not used my Prime.. I had bought my wife an ASUS UX21 since she travels a lot for work but I returned it to Amazon for a refund within the 30 day window.. had to pay a fee to return but hey probably saved her (and me) a lot of aggravation.. her Toshiba ultrabook is working just fine thank you very much. Totally frustrated by idiots at ASUS. I cancelled the dock purchase at Office Depot too. As much as I do not like Apple products at least you can find an Apple Store everywhere and get a replacement and/or a technician to take a look and troubleshoot.. and iPads cost the same as a PRIME.. I am done with Asus.. once this is fixed it goes on Craigslist or eBay. Not sure what else I'll get.. anyone want to order my ASUS? It will be cheap.. once I get it back.
This reminds me of an experience we had with an Asus RMA, it was one of their eeePC models (back when they were the hot thing to get). We had to send the device back a total of three or four times before the issue was finally properly repaired. Asus can be kinda poor when it comes to some more obscure RMA situations, I totally understand your frustration.
Sent from my Transformer Prime TF201 using xda premium
Sounds completely understandable on your stance. Unacceptable customer service. Damn Asus, is the RMA place really that bad. Not all are bad experiences but there's been too many bad stories popping up lately. Good luck on choosing new device. As much as i like my Prime, if I had to go through what some people have, I'd give up on them also.
@OP
Why didn't you take it back to Office Depot in the first place? That's why retailers exist, to deal with the customer.
My 14-day return window is up today. I'm bringing back the TFP.
Even though I've had no problems with mine, I've heard too many stories like this. Too much negativity surrounding this device to allow me to enjoy it. I will downgrade my specs requirement and will go with the Samsung Galaxy Tab 10.1.
senatorxmg said:
My 14-day return window is up today. I'm bringing back the TFP.
Even though I've had no problems with mine, I've heard too many stories like this. Too much negativity surrounding this device to allow me to enjoy it. I will downgrade my specs requirement and will go with the Samsung Galaxy Tab 10.1.
Click to expand...
Click to collapse
Have I read this right? You have a perfectly fine functioning tfp, but are returning it because others have had bad experiences, and you have heard too many stories!
This sounds like you give more credence to other peeps woes rather than go by your own
Experiences. I had better not mention all the negative stories I have heard about the galaxy tab as I would hate to ruin your enjoyment of that tablet!!!
What
Is wrong with enjoying the ..perfect tfp that you have? Remember that peeps are far more likely to moan than praise, for every negative issue on this board there are many many more happy punters who have not posted anything anywhere
slef2003 said:
Have I read this right? You have a perfectly fine functioning tfp, but are returning it because others have had bad experiences, and you have heard too many stories!
This sounds like you give more credence to other peeps woes rather than go by your own
Experiences. I had better not mention all the negative stories I have heard about the galaxy tab as I would hate to ruin your enjoyment of that tablet!!!
What
Is wrong with enjoying the ..perfect tfp that you have? Remember that peeps are far more likely to moan than praise, for every negative issue on this board there are many many more happy punters who have not posted anything anywhere
Click to expand...
Click to collapse
Yes...you heard it right. I previously had the Galaxy Tab and was fairly happy with it's performance (sans ICS). Really wanted to try the TFP...so I returned the GT and got one to try myself even with all of the negativity expressed here. While I encountered no real issues myself...I couldn't help think about whether or not the TFP would become but a blip on the radar for ASUS support and dev efforts. Sure, the TFP is newer technology than the GT....perhaps I'm just not willing to be one of their beta testers. The GT has been out long enough now to iron out a lot of the wrinkles...plus, ICS is still to come which will almost certainly improve performance.
I'm not slamming the TFP...just wasn't impressed enough with it over the GT to risk being subjected to Asus' tech support should that have been required.
senatorxmg said:
My 14-day return window is up today. I'm bringing back the TFP.
Even though I've had no problems with mine, I've heard too many stories like this. Too much negativity surrounding this device to allow me to enjoy it. I will downgrade my specs requirement and will go with the Samsung Galaxy Tab 10.1.
Click to expand...
Click to collapse
Really,
Yours works but you're going to return it because other people have had issues?
Well.. I love my current Prime and I'm waiting on my second to get here next week along with my dock!
Newegg won't even accept my return because the serial number sticker next to the charging port is gone....
They don't care to turn it on and check the serial in settings to match it with the box and warranty papers.
Looks like a lot of us have had bad experiences because of this tablet. I'm waiting for the TF700T but I might be going with another company.
senatorxmg said:
While I encountered no real issues myself...I couldn't help think about whether or not the TFP would become but a blip on the radar for ASUS support and dev efforts..
Click to expand...
Click to collapse
THIS^^^is a follower. Worried too much about what others are thinkn instead of making decisions based on hour own thinking. PLUS the comment about not sure about further Asus support or developement is ignorant at the least. ASUS has been constantly pumping out updates. Name one other company who released as many OTA updates as the Prime received. WE had ICS. We had root already out the box basically. We Had overclock in less than a month. We had Ubuntu n Linux n other flavors lf it already n less than a month. We already have extra drivers n such being added by dev. In less than a month. We already have root for ICS. We already have some minor theming going on. All this without even having bootunlocker tool yet. For you to make such a statement is kinda disrespect to hard work developers have been doing already here. Name another tablet as new as this one thst had so many things developement wise in its first month of existence. You forgetting its still barely over a month since people first started receiving their primes.
I COULD CARE less you returned it, that's your right to. But your reasoning is plain silly. You said although my prime runs perfect, I got frustrated at seeing all the negative stuff surrounding it. DO you know how many of us had our devices way before you n been dealing with all negative stuff? My prime works great also but not gonna return just because someone else dislikes theirs. Sounds like someone needs their hand held when choosing tablet or making any major decisions. GOOD THING THE other poster didn't mention horror stories he heard about the Galaxy tab or you might just throw a hissy fit.
DONT mean to sound harsh but JUST saying....it would be different if you were like OK I'm returning it because it performed poorly for me. Or I had a personal bad experience with Asus support. Not, well ima return it because Tom,****,n Jane dont like theirs...lmfao
Well good luck with new device anyways.
I had a wonderful experience with them. with a new working Prime delivered before I sent mine back.
But then again, I didnt demand a fix or talk like a privileged anus.
demandarin said:
THIS^^^is a follower. Worried too much about what others are thinkn instead of making decisions based on hour own thinking. PLUS the comment about not sure about further Asus support or developement is ignorant at the least. ASUS has been constantly pumping out updates. Name one other company who released as many OTA updates as the Prime received. WE had ICS. We had root already out the box basically. We Had overclock in less than a month. We had Ubuntu n Linux n other flavors lf it already n less than a month. We already have extra drivers n such being added by dev. In less than a month. We already have root for ICS. We already have some minor theming going on. All this without even having bootunlocker tool yet. For you to make such a statement is kinda disrespect to hard work developers have been doing already here. Name another tablet as new as this one thst had so many things developement wise in its first month of existence. You forgetting its still barely over a month since people first started receiving their primes.
I COULD CARE less you returned it, that's your right to. But your reasoning is plain silly. You said although my prime runs perfect, I got frustrated at seeing all the negative stuff surrounding it. DO you know how many of us had our devices way before you n been dealing with all negative stuff? My prime works great also but not gonna return just because someone else dislikes theirs. Sounds like someone needs their hand held when choosing tablet or making any major decisions. GOOD THING THE other poster didn't mention horror stories he heard about the Galaxy tab or you might just throw a hissy fit.
DONT mean to sound harsh but JUST saying....it would be different if you were like OK I'm returning it because it performed poorly for me. Or I had a personal bad experience with Asus support. Not, well ima return it because Tom,****,n Jane dont like theirs...lmfao
Well good luck with new device anyways.
Click to expand...
Click to collapse
Thanks...a follower? At least you didn't call me a fanboy. ;-)
I care about my investment and how I feel about it. It's all speculation right now as to how much develpment will occur for the tfp at this point...guess I'm just bowing out as I don't wish to be part of the guessing. I do know the Galaxy Tab has been rewarded.
As far as me not experiencing any earth-crushing issues, I'd say that's true. However, I'm sitting here inside my home typing away on my GalaxyTab with a lock on 8 satellites. And wifi range is excellent EVERYWHERE in my home (and I am talking about a significant difference)...I now get my expected 22-24Mbps down from anywhere in my house whereas before would only achieve these speeds right beside my router and would get 4-6Mbps down further away. Still useable...but pale in comparison to the speeds I get with the GT.
I tested both the TFP and the GT within a month period....I feel better with the sammy and went back to it. How is that being a follower? I tried both extensibly for myself to arrive at a decision I felt comfortable with. As far as the negativity being a factor in my decision...hell yeah. Why shouldn't it be? Had I not been offered the chance to return the TFP easily, I never would have bought it based on what I've read here...some would say that's part of the research done when considering a purchase. After testing it out, I wasn't blown away...for my needs, there was nothing that the GT couldn't do just as well plus with gps and wifi working much better. For sure, it only has 2 cores...maybe I'm good with that.
I do hope everyone feels good about their purchase. I didn't and did the logical thing.
demandarin said:
Easy as you are right. That is what i said n still feel the same. I ran by serial number by Gary n he told me it was from an early batch n someone would call me. Ill easily take the new hardware revision over older one. Especially if it might mean might GPS might finally work. I never said "I want them to repair mines". Plus although no dropped signals or anything, wifi signal still fluctuates alot. SO if older hardware was never really meant to be shipped out then people on older batch entitled to the upgrade, or sorts. I did pay for this device, Cash, and I do have a warranty. I never had an issue like others been posting. SO ILL TAKE THE MINI UPGRADE IF OFFERED. That's all. Plus from hearing the horror stories from returns like guy with device smashed, I'm not sure if I would even send mines in yet. Especially since overall having no problems. GPS aside. Remember, they are people out there that have GPS working to some extent one way or another. I having seen a lock yet, although I never tried for more than 5 mins n was indoors everytime. I haven't taken my prime outdoors yet. Plus based on my date of final purchase 12/22 I'd be entitled to any possible hardware fixes for GPS since mine is clearly shown to be purchased before they took GPS spec down.
Click to expand...
Click to collapse
Heck...looks like you'd opt for a fully functional tablet, too. Guess you're just braver than I to wait around for Asus to fix it for you...although, it appears you may be somewhat skeptical of their customer service yourself? ;-)
***Sent from my Samsung Galaxy Tab 10.1***
HB861 said:
.. and iPads cost the same as a PRIME...
Click to expand...
Click to collapse
Actually iPad's are $120 more.
received it in early January. so all in all 6 weeks since purchase and I have not used my Prime..
My question is how you figure 6 weeks? How many weeks are there in January if today is the 28th?
On a serious note, why not try to find a charger from Frys or OD or Staples. The ones for the OG TF 101 work and determine if the problem is the charger or not?
senatorxmg said:
Thanks...a follower? At least you didn't call me a fanboy. ;-)
I care about my investment and how I feel about it. It's all speculation right now as to how much develpment will occur for the tfp at this point...guess I'm just bowing out as I don't wish to be part of the guessing. I do know the Galaxy Tab has been rewarded.
As far as me not experiencing any earth-crushing issues, I'd say that's true. However, I'm sitting here inside my home typing away on my GalaxyTab with a lock on 8 satellites. And wifi range is excellent EVERYWHERE in my home (and I am talking about a significant difference)...I now get my expected 22-24Mbps down from anywhere in my house whereas before would only achieve these speeds right beside my router and would get 4-6Mbps down further away. Still useable...but pale in comparison to the speeds I get with the GT.
I tested both the TFP and the GT within a month period....I feel better with the sammy and went back to it. How is that being a follower? I tried both extensibly for myself to arrive at a decision I felt comfortable with. As far as the negativity being a factor in my decision...hell yeah. Why shouldn't it be? Had I not been offered the chance to return the TFP easily, I never would have bought it based on what I've read here...some would say that's part of the research done when considering a purchase. After testing it out, I wasn't blown away...for my needs, there was nothing that the GT couldn't do just as well plus with gps and wifi working much better. For sure, it only has 2 cores...maybe I'm good with that.
I do hope everyone feels good about their purchase. I didn't and did the logical thing.
Heck...looks like you'd opt for a fully functional tablet, too. Guess you're just braver than I to wait around for Asus to fix it for you...although, it appears you may be somewhat skeptical of their customer service yourself? ;-)
***Sent from my Samsung Galaxy Tab 10.1***
Click to expand...
Click to collapse
OK, completely understandable then. I see where you really coming from from this post.
As far as your second quote,I'm not really waiting for anything. I was just told my device is one of early one built. Device still works great but if I'm offered an opportunity to upgrade it to newer parts, then why wouldn't I. Lol. It'll make it even better, I would hope. I still love this device and has done everything I've asked of it n more. Only complaint I would have is GPS. I know that's very important to some people and deciding factor whether to keep it or not. For me, its no big deal. Everything is great aside from GPS. Just thankful I don't have issues some others been describing. Kinda makes it hard to believe when your device working so well. But its a given.
One thing though, Asus better step their game up with the quickness. I have a feeling if they don't address the possible issues on prime, their new upgrade model will be a fail LR do worse. As Prime n t-700 basically share all the same internal components. It'll be in Asus best interest to attack these issues head on. ASUS Losing people everyday. They gaining also but still. People with issues want to keep device but won't since some are riddled with issues. Can't be mad for someone wanting to return a device that's not working properly for them.
Related
I am very interested with the Prime. I heard there are some problems with it. I long do you thing it will take asus to fix the GPS problem? I heard there are also some small bugs.
I'd say buy it ASAP. yes, first batch did have a minority of users who had some issues. Across the board, GPS is weak. the true reason has yet to been announced from Asus. hopefully a software issue update can fix that. other than GPS, which I don't use anyways, My Prime is a great built device. majority of people don't suffer all the issues being thrown around. take a look St the various polls in here. almost all of them, execrable GPS one shows the Prime being mostly defect free and people completely satisfied with it. My display, performance, and wifi all work great great. so if you want the best out right now and for at least the next few months, get the prime. its the best deal out right now. Sift through all the b.s. n threads and make a decesion. as for me, I've been enjoying my Prime nonstop since 12/22. Nest tablet ever by far in almost all categories.
Simply put, no way to tell. If it can be fixed (unless this is how Asus intended it to work, which is doubtful) it will be fixed via RMA or software update, but there is no eta at this time. Hell, they just started to admit that things aren't as they should be.
Thanks. I am still considering to buy it. I dont live in the USA, and I would send the device using my friend in the USA to my home in Israel, so I dont have warranty and I must know if those problems are software issue.
I have heard about Asus international warranty, do you know about that?
I would say buy it there's no other tablet that can come close to it match this one you will love it
I think pretty much every gadget made today by anyone--very much including Apple--has build issues during the first month or so of production. Margins are so tight and timing is so important (yes, ASUS really, really wanted to be first out the door with a Tegra 3 tablet) that things do happen. Early adopters help manufacturers work out the kinks--it's pretty much the price of admission in being an early adopter.
So, if you want the best chance of getting a perfect tablet, wait at least a month before buying it. Let all of the kinks get worked out first. That's true for the Prime, and it'll be true for whatever tablets come out over the next few months.
I have a Champagne unit that's perfect as far as I can tell EXCEPT it has a wonky haptic feedback mechanism (i.e., vibrator). The thing makes a pretty loud noise for very little actual vibration. However, I'm going to keep it, because 1) I like the Prime that much and don't want to go a few weeks without it and 2) I know the chances are that if I get another one right now I'll probably have some other issue.
So, I'm willing to make a compromise (turn off haptic feedback) to have an otherwise "perfect" Prime right now. My wife thinks I'm crazy--she'd just wait for the chances to improve of getting a unit without any issues, but then she'd go those weeks without actually enjoying the use of a device. Different strokes, really.
If I could go back in time, even with my defective screen, broken GPS, loose paneling, I would still have preordered the prime. I love it. If my replacement prime from Amazon doesn't fix the screen issues, I'll be singing a different tune.
My advice, buy it. BUT MAKE SURE you order from a retailer that is absolutely no-hassle about returns or exchanges. Same advice for any product, but especially expensive new models.
Depends. The GPS isn't working and probably isn't gonna work. WiFi has shorter range and doesn't seem to be too stable.
I'm having a hard time recommending buying this tablet considering the WIFI. It's pretty bad. I mean, it's fine if you're always going to be near a strong signal and are merely browsing the web, but I can confirm that it is SLOW (and others have said that the range is poor too). This is based on some tests I've performed (http://forum.xda-developers.com/showpost.php?p=20908801&postcount=19). I have 30 days to return mine to Newegg, and although I really love everything else about the tablet, I don't think I can justify keeping a tablet with such crappy wifi, as that's kind of important for a tablet.
>I dont live in the USA...so I dont have warranty
You've answered your own question.
>and I must know if those problems are software issue.
Suggest you browse through the discussions here and determine for yourself if the issues mentioned are hardware or software. If you can't determine this on your own, it's probably best not to buy an item that can't be returned.
Given your geographic obstacles to warranty service, it would seem prudent to wait a month or two and track the company's progress on correcting the most significant issues (e.g., GPS and WiFi). If you buy now, you really have no one but yourself to blame if you have trouble.
OK, guys, Thank you. I will wait a few weeks and I follow this forum to see if the issues are fixed. Its not smart to order a product that is not a 100% when you live across the ocean.
bar_rodoy said:
OK, guys, Thank you. I will wait a few weeks and I follow this forum to see if the issues are fixed. Its not smart to order a product that is not a 100% when you live across the ocean.
Click to expand...
Click to collapse
Acer and Lenovo are announcing Teg3 tablets in a couple of days. They both have very good international warranty support and have their own repair centers in Europe and the ME where Asus relies on third parties. I remember a friend in Tel Aviv saying it took three months to get an Asus notebook repaired. If that's important to you, check out all three websites and see who offers the least amount of hassle should you have a problem.
people love to rag on Asus. lol as far as 3 months to get back notebook goes, that's one of the few defaulty devices. hands down Asus is still known as having the most realiable PCs and computer components. they break down less than all others. tests n polls from Pc world n magazine confirmed that. Acer and Lenovo near the middle to top of having most issues. go to Acer section of forum n u will see all the manufacturing gripes amd issues with their devices. Lenovo hardly ever updates their firmware for Android.
demandarin said:
people love to rag on Asus. lol as far as 3 months to get back notebook goes, that's one of the few defaulty devices. hands down Asus is still known as having the most realiable PCs and computer components. they break down less than all others. tests n polls from Pc world n magazine confirmed that. Acer and Lenovo near the middle to top of having most issues. go to Acer section of forum n u will see all the manufacturing gripes amd issues with their devices. Lenovo hardly ever updates their firmware for Android.
Click to expand...
Click to collapse
You can talk about your own expereinces all you want. Unless you've had an Asus product repaired in the ME, you're not speaking first hand. I shared an experience a friend had that could effect the OP. The fact that Asus has a much smaller international support base than larger companies shouldn't surprise you. The delay was due to a third party service center waiting for parts from Taiwan. In this particular instance, your defense of Asus is way over the line.
BarryH_GEG said:
Acer and Lenovo are announcing Teg3 tablets in a couple of days. They both have very good international warranty support and have their own repair centers in Europe and the ME where Asus relies on third parties. I remember a friend in Tel Aviv saying it took three months to get an Asus notebook repaired. If that's important to you, check out all three websites and see who offers the least amount of hassle should you have a problem.
Click to expand...
Click to collapse
Thats sounds good.
The problem with Asus in Israel its not the warrenty, its the price. Actually the price is not only high on Asus products, its high about any electronic devices because the importing costs.
demandarin said:
people love to rag on Asus. lol as far as 3 months to get back notebook goes, that's one of the few defaulty devices. hands down Asus is still known as having the most realiable PCs and computer components. they break down less than all others. tests n polls from Pc world n magazine confirmed that. Acer and Lenovo near the middle to top of having most issues. go to Acer section of forum n u will see all the manufacturing gripes amd issues with their devices. Lenovo hardly ever updates their firmware for Android.
Click to expand...
Click to collapse
Lmfao lenovo updating their firmware is a joke....
EDIT: I have some new information. Check the following thread. http://forum.xda-developers.com/showthread.php?t=1439582
BELOW is the original Thread.
RETURN YOUR TF201!!!
I am. Granted I have not just the GPS issue, but BT/WiFi fail as well. But you guys know that ASUS released this device knowing full well that the GPS was not going to work and I can't imagine they didn't catch the BT issue prior to release too. The only way they missed the BT issue is if the BT issue is caused by whatever quick fix they used to solve the initial BT issues reported by a reviewer(s).
By acquiescing, you are telling ASUS and every other manufacturer that this behavior is okay. That when faced with a choice of scrapping a device in the manufacturing stage for a significant loss, or releasing it to the public and letting the cards fall where they may for less of a loss, that they should screw the consumer. Depending on the extent of the issues with the TF201, they would have had to replace the backs of all TF201s at the least, perhaps more. If everyone, or enough people return the device then you are sending a message that this is unacceptable. We Androids know that we aren't getting perfect Apple devices, but we don't accept such blatant insults. I am also going to be reporting this issue to the Better Business Bureau and I think you should as well. Their response to the GPS issue is nothing short of a case of bait and switch.
http://en.wikipedia.org/wiki/Bait-and-switch said:
Bait-and-switch is a form of fraud, most commonly used in retail sales but also applicable to other contexts. First, customers are "baited" by advertising for a product or service at a low price; second, the customers discover that the advertised good is not available and are "switched" to a costlier product.
The goal of the bait-and-switch is to persuade buyers to purchase the substitute goods as a means of avoiding disappointment over not getting the bait, or as a way to recover sunk costs expended to try to obtain the bait. It suggests that the seller will not show the original product or service advertised but instead will demonstrate a more expensive product or a similar product with a higher margin.
Click to expand...
Click to collapse
Without internal documents I can't truly prove that they intentionally sold a flawed TF201 with the intent to recover costs incurred before the problem was identified. But one of two things happened.
1. They caught the issue and upon determining it to be unfixable they released the device anyway to recoup whatever costs they could.
2. They are so stupid, which is possible because they released and ALL-ALUMINUM back in the first place, that their testing methods failed to catch the fact the GPS was so **** that even standing in the middle of a road with no obstructions it can take FOREVER to find your location. Until the fix to download GPS coordinates over WiFi, in a week of delivering pizzas the tablet never managed to figure out that Las Vegas wasn't Toronto.
I favor the first possibility because as bad as GPS is for me, I can't see it being possible that they didn't catch it.
For now I am back to my TF101 which works flawlessly for my uses.
EDIT: Now I've gotten my valid raging out of the way. I admit that were I only victim to the GPS issue, I would probably keep the tablet. But I still urge those of you keeping your tablets to file a report with the Better Business Bureau over ASUS' handling of the GPS issue. They advertised a feature and now they simply act as if it never happened and have offered nothing as recompense.
cool post bro..but sorry I can't care less about the GPS and I love prime so no way I'll return it
magicpork said:
cool post bro..but sorry I can't care less about the GPS and I love prime so no way I'll return it
Click to expand...
Click to collapse
You sir, are part of the problem. I don't care about GPS either. It's the principal of the matter and the precedent it sets. Your 500+ dollars is 500 reasons for ASUS and the next company that has a choice to release a knowingly broken device because people like you will just accept the lubed up rod they have for you.
I am giving ASUS a chance to send me a replacement unit. If they send me one and it doesn't have the BT/WiFi issue my faith will be restored and I will not report them to the BBB and any tech blog/news site that will listen to the story and read/post the correspondence between ASUS and myself. I like my TF101. I want ASUS to make this right
What exactly does this have to do with the future of Android? I can see your point (sort of), but this is a technology issue and has nothing to do with Android. Companies, regardless of their operating system, have done this sort of thing for years. I'm not saying that it's right, but it has nothing to do with the future of Android or any other operating system. Yes, Asus probably should have held this product a little longer for more tests, but they did release the first quad-core device running ICS to the world. It has a few minor defects, but those are to be expected for the first run of products like this. I say, if you're so upset, do the only thing that you can do as a consumer...don't purchase the product. That tells the company that YOU are not happy with it. Posting in a forum like this saying that we need to return a device because you're not happy with it is kind of pointless. Just take it back and get something else.
WasabiWa83 said:
What exactly does this have to do with the future of Android? I can see your point (sort of), but this is a technology issue and has nothing to do with Android. Companies, regardless of their operating system, have done this sort of thing for years. I'm not saying that it's right, but it has nothing to do with the future of Android or any other operating system. Yes, Asus probably should have held this product a little longer for more tests, but they did release the first quad-core device running ICS to the world. It has a few minor defects, but those are to be expected for the first run of products like this. I say, if you're so upset, do the only thing that you can do as a consumer...don't purchase the product. That tells the company that YOU are not happy with it. Posting in a forum like this saying that we need to return a device because you're not happy with it is kind of pointless. Just take it back and get something else.
Click to expand...
Click to collapse
Yea in my rage I forgot to get to my central point. I refer to what these kind of events do to the future of Android. Imagine where the iPhone would be if the iPhone 3G had an identical issue. Imagine all those happy iPhone 2G users selling their iPhone, and going home with a shiny new iPhone 3G only to find out that the GPS didn't work and that they couldn't browse the internet if they were playing music to a set of BT headphones or to some BT setup routed through their home/car stereo. Then if Apple decided to say that it's a phone, not a personal navigation device. Then they announced a new phone 2 weeks later and just released the iPhone 3Gs with the problems solved.. 3 or 4 months later.
Apple would likely have not survived such a fiasco since Apple is built on the premise of things just working and of having a superior end to end service. I blame ASUS for this problem. But the masses, the ones who go to Best Buy and buy a random tablet, would return this and from then on they would think Android was a bad platform. They would likely never learn that it was just the particular device that is bad. These kinds of things can't be allowed to happen if Android is to remain a viable alternative. The issues with this tablet are not your regular first run issues. First run issues are usually few and minor. GPS is all but useless, and for me and many others bluetooth is also useless. Is ASUS going to throw up their hands in another few weeks and say that this is not a dedicated MP3 player and take bluetooth off the spec sheet? If ASUS doesn't find me a tablet with working bluetooth I will be returning it. The point is that if the rest of you just accept the GPS problem, and the BT problem if you have it just because you don't use those features you are going to have the problem with the next device and the next one, or similar ones.
Last. STOP CALLING THIS A FRIGGIN EARLY ADOPTER OR FIRST GEN DEVICE. This is the TF201. The 2 differentiates it from the TF101. This device brings changes to the TF101. It is not an entirely new device.
My hands are itching to type "TL;DR", but unfortunately, I have in fact read all of the thread.
From where I'm sitting (Prime is in preorder, getting it this week), you're a frustrated user, venting your frustration the wrong way.
What did you expect when you created this topic? Did you think people would agree with you en-masse, and send their devices (which many people have been waiting a long time for) back straight away?
The reason I'm asking this question is that I think you didn't stop to think about it. If the product doesn't do what it's advertised to do, you're entitled to return it. If you feel you need to share your experience with the world, you can write a review. Be it to "protect" others, or simply express your outrage, a well written review gives everyone (you, others and the manufacturer) a chance to see your point more clearly.
Thus, I advise you to refrain from going on about this in here and write a comprehensive review, noting both the pro's and the cons. Then let other people decide what they do, instead of telling them what they should.
setite said:
Yea in my rage I forgot to get to my central point. I refer to what these kind of events do to the future of Android. Imagine where the iPhone would be if the iPhone 3G had an identical issue. Imagine all those happy iPhone 2G users selling their iPhone, and going home with a shiny new iPhone 3G only to find out that the GPS didn't work and that they couldn't browse the internet if they were playing music to a set of BT headphones or to some BT setup routed through their home/car stereo. Then if Apple decided to say that it's a phone, not a personal navigation device. Then they announced a new phone 2 weeks later and just released the iPhone 3Gs with the problems solved.. 3 or 4 months later.
Apple would likely have not survived such a fiasco since Apple is built on the premise of things just working and of having a superior end to end service. I blame ASUS for this problem. But the masses, the ones who go to Best Buy and buy a random tablet, would return this and from then on they would think Android was a bad platform. They would likely never learn that it was just the particular device that is bad. These kinds of things can't be allowed to happen if Android is to remain a viable alternative. The issues with this tablet are not your regular first run issues. First run issues are usually few and minor. GPS is all but useless, and for me and many others bluetooth is also useless. Is ASUS going to throw up their hands in another few weeks and say that this is not a dedicated MP3 player and take bluetooth off the spec sheet? If ASUS doesn't find me a tablet with working bluetooth I will be returning it. The point is that if the rest of you just accept the GPS problem, and the BT problem if you have it just because you don't use those features you are going to have the problem with the next device and the next one, or similar ones.
Last. STOP CALLING THIS A FRIGGIN EARLY ADOPTER OR FIRST GEN DEVICE. This is the TF201. The 2 differentiates it from the TF101. This device brings changes to the TF101. It is not an entirely new device.
Click to expand...
Click to collapse
Instead of your iPhone 3G 'imagination', why not look at antennagate.... and as seen then, no one gave a damn (as seen by sales figures) even when it was a critical component, GSM being disrupted due to poor signal and even so Apple claimed that you were 'holding it wrong'. Asus has done no such thing, that imo already raises it far above Apple.
As for first-gen, I agree with the way Angelusz uses it because after all, this is the first Tegra 3 device, fullstop. There have to be kinks to be ironed out and all with a new SoC and there's no device before it using Tegra 3 so the usage is perfectly valid.
No...........
Sent from my SGH-I997 using xda premium
pandaball said:
Instead of your iPhone 3G 'imagination', why not look at antennagate.... and as seen then, no one gave a damn (as seen by sales figures) even when it was a critical component, GSM being disrupted due to poor signal and even so Apple claimed that you were 'holding it wrong'. Asus has done no such thing, that imo already raises it far above Apple.
As for first-gen, I agree with the way Angelusz uses it because after all, this is the first Tegra 3 device, fullstop. There have to be kinks to be ironed out and all with a new SoC and there's no device before it using Tegra 3 so the usage is perfectly valid.
Click to expand...
Click to collapse
However, if they 3 days after that released a iPhone 4F(ix) then everyone would..
Unfortunantly many of us are unable to return our devices due to Retail return policies for tablets. I could get mine exchanged but that gets me nowhere.
They are getting mine back too.
I was willing to overlook GPS, but then Wifi turned sour and as a kick in the balls,
asus has announced a new tablet by advertising it as "an improved TF201".
Well Asus, funk that! You lost me!
That we're bringing up Apple devices is interesting, considering that the TF201 has better Wi-Fi performance than the original Wi-Fi iPad according to tests by a user here - Apple, too, made a device with an aluminium back (and the little window doesn't seem to have made much of a difference). How's that iPad's GPS reception? Oh, Apple doesn't put them in Wi-Fi iPads at all. Of course, the original iPad benefited from not having a previous, plastic device to compare it to, but there were still a lot of complaints:
As of late Monday, the thread titled "Weak wifi" led all others with more than 130 messages, and nearly 13,000 views.
Click to expand...
Click to collapse
http://www.computerworld.com/s/article/9174858/Wi_Fi_issues_dominate_iPad_user_complaints
So Apple made the same decision as Asus, didn't even give the option of GPS, got a lot of complaints, and... the iPad was a massive success. Apple devices, eh?
I do think that it was a bad idea for Asus to announce the TF700T now though. It's going to affect sales of the current device. It would have been better to wait until the end of Q1.
I think this young man makes a great point. Some of you have no use for GPS, I understand, but some of us that spends 500 would like to get our money worth. That means things should work as advertise. It is a bait and switch really. I'm not pissed that Asus came out with a new tablet, I'm pissed that my tablet is compromised and they're not doing anything about it. I can't take mine back because they don't refund. If you let these company do that, they'll continue to do that next time. Rush to release a product and hope that they can update it later, or if they can't, release a new model and let the customers suffer. Also, the hardware and the OS are almost synonymous, if you got a bad device, people will perceive the OS as bad as well. I know this is going to turn many people to getting an ipad even.
Now just as a devils advocate: is anyones gps COMPLETELY NON FUNCTIONING? I don't wanna hear weak, not good, sometimes, NON FUNCTIONING. If it is, you can get it replaced through RMA. Is it working at all? Then Asus didn't lie or make something up that wasn't true. I'm trying to think about this like a lawyer. Since the gps chip is functioning, it does get a signal and can handle most location acquisition tasks. I understand its not a Garmin but there was never a promise of this. GPS was a listed spec. It never made any claims as to its ability as a gps. This is where I see a problem with the Bait and Switch Argument.
Also, if everyones so damn smart here, then why didn't anyone think that the aluminum backing would have problems with signals? I think people are just a little mad maybe because they're so brilliant that overlooked something that everyone already knew would be a "problem"
In a week, my GPS has found exactly one satellite, promptly lost it and never did locate me. Left it in the car all day in a parking lot to see if it could sort itself out, all it did was drain the battery. Willing to look past it however, for the dock and battery life, and otherwise it was satisfactory (haven't tried BT/wifi yet, though, might be a deal killer)
Last night's ICS update gave me banding and market won't finish downloading anything, even post-wipe. Obviously fixable via software, but nonetheless the experience continues to fade. Plus, it's almost a doorstop while I have to sideload everything. Even my hacked-to-death Pandigital novel that I got at Kohls with some socks and 30% discount coupon is more stable than this.
There is no way that this product was conceived solely to make high schoolers pee themselves over frame rates on XDA. Businesses are going to begin equipping employees en masse with tablets of some sort, and thus far this was Android's best shot at heading off Apple, because it is a familiar form factor that Apple doesn't yet offer. I am in a role where I get to have some input on this issue for my Fortune 500 company, and I simply can't imagine showing this mess to the IT stakeholders like I had originally hoped. Keeping mine for now, but I see the OP's point of this being a strike against Android for enterprise, which is where the money has barely been tapped.
setite said:
Yea in my rage I forgot to get to my central point. I refer to what these kind of events do to the future of Android. Imagine where the iPhone would be if the iPhone 3G had an identical issue. Imagine all those happy iPhone 2G users selling their iPhone, and going home with a shiny new iPhone 3G only to find out that the GPS didn't work and that they couldn't browse the internet if they were playing music to a set of BT headphones or to some BT setup routed through their home/car stereo. Then if Apple decided to say that it's a phone, not a personal navigation device. Then they announced a new phone 2 weeks later and just released the iPhone 3Gs with the problems solved.. 3 or 4 months later.
Apple would likely have not survived such a fiasco since Apple is built on the premise of things just working and of having a superior end to end service. I blame ASUS for this problem. But the masses, the ones who go to Best Buy and buy a random tablet, would return this and from then on they would think Android was a bad platform. They would likely never learn that it was just the particular device that is bad. These kinds of things can't be allowed to happen if Android is to remain a viable alternative. The issues with this tablet are not your regular first run issues. First run issues are usually few and minor. GPS is all but useless, and for me and many others bluetooth is also useless. Is ASUS going to throw up their hands in another few weeks and say that this is not a dedicated MP3 player and take bluetooth off the spec sheet? If ASUS doesn't find me a tablet with working bluetooth I will be returning it. The point is that if the rest of you just accept the GPS problem, and the BT problem if you have it just because you don't use those features you are going to have the problem with the next device and the next one, or similar ones.
Last. STOP CALLING THIS A FRIGGIN EARLY ADOPTER OR FIRST GEN DEVICE. This is the TF201. The 2 differentiates it from the TF101. This device brings changes to the TF101. It is not an entirely new device.
Click to expand...
Click to collapse
this did happen with the iphone 4 and the botched antenna. apple just gave out free bumpers and they're doing fine
Mithent said:
That we're bringing up Apple devices is interesting, considering that the TF201 has better Wi-Fi performance than the original Wi-Fi iPad according to tests by a user here - Apple, too, made a device with an aluminium back (and the little window doesn't seem to have made much of a difference). How's that iPad's GPS reception? Oh, Apple doesn't put them in Wi-Fi iPads at all. Of course, the original iPad benefited from not having a previous, plastic device to compare it to, but there were still a lot of complaints:
http://www.computerworld.com/s/article/9174858/Wi_Fi_issues_dominate_iPad_user_complaints
So Apple made the same decision as Asus, didn't even give the option of GPS, got a lot of complaints, and... the iPad was a massive success. Apple devices, eh?
I do think that it was a bad idea for Asus to announce the TF700T now though. It's going to affect sales of the current device. It would have been better to wait until the end of Q1.
Click to expand...
Click to collapse
Thx man finally someone who thinks. Was just about to suggest to the thread started to get an ipad. You wont get a better product but marketing makes you believe that everythings fine.
TF700T? I dont see why I should pay another 100-150$ to have some more pixels that i only see when i hold the device 1cm before my eye.
Also the plastic thing on top looks bad.
blah blah blah blah "I'm miserable, so you should be miserable too."
If you're unhappy about how ASUS has handled the situation, then go ahead and go to the BBB...call ASUS....Call the retailer you bought it from. Complaining about it on a forum isn't going to do anything but allow you to vent. After that, it just turns into crying and whining. Sitting here day after day after day complaining about the same thing isn't going to fix a damn thing. If you're that upset about it....do something worthwhile about it.
Believe it or not, some people are not having BT/WiFi issues. I'm not. I really like my Prime....and frankly, I don't want to send it in just to wait for something else that may or may not be coming out in a couple months and may or may not be any better. Maybe they're rushing the next one out as well and it'll have it's own slew of problems. So please, stop telling me if I should be happy with my Prime or not and what I should do with it just because you are having problems.
It's not going to destroy Android. It's not going to hurt Android. If anything, It'll hurt ASUS.
clouds5 said:
Thx man finally someone who thinks. Was just about to suggest to the thread started to get an ipad. You wont get a better product but marketing makes you believe that everythings fine.
TF700T? I dont see why I should pay another 100-150$ to have some more pixels that i only see when i hold the device 1cm before my eye.
Also the plastic thing on top looks bad.
Click to expand...
Click to collapse
+10000000000000000000000000000
Cant wait til the trolls are gone
Sent from my Transformer Prime TF201 using xda premium
HuskerWebhead said:
blah blah blah blah "I'm miserable, so you should be miserable too."
If you're unhappy about how ASUS has handled the situation, then go ahead and go to the BBB...call ASUS....Call the retailer you bought it from. Complaining about it on a forum isn't going to do anything but allow you to vent. After that, it just turns into crying and whining. Sitting here day after day after day complaining about the same thing isn't going to fix a damn thing. If you're that upset about it....do something worthwhile about it.
Believe it or not, some people are not having BT/WiFi issues. I'm not. I really like my Prime....and frankly, I don't want to send it in just to wait for something else that may or may not be coming out in a couple months and may or may not be any better. Maybe they're rushing the next one out as well and it'll have it's own slew of problems. So please, stop telling me if I should be happy with my Prime or not and what I should do with it just because you are having problems.
It's not going to destroy Android. It's not going to hurt Android. If anything, It'll hurt ASUS.
Click to expand...
Click to collapse
'VALUE THE FUTURE OF ANDROID' is like saying returning your Prime will save the world lol. I'm with this guy, if you don't like it call the BBB, Asus, and your retailer and make them take it back but you're *****ing at the wrong people. Even though I've had to RMA mine for screen bleed, I'm still highly impressed with Prime
So, I'm getting really frustrated with all of the stuff I've been reading about the Prime. I got mine just before Christmas and it hasn't given me any major problems, a couple of nuisance things here and there. But what I'm worried about is the talk of it being discontinued already, what kind of dev support is this going to get, the possibility of some issues popping up down the road, and the feeling of having paid $500 for a flawed product. I've been holding off from returning it in hopes of some miracle fix coming along or some announcement from ASUS that they'll offer some sort of upgrade for the early adopters. But, as I get close to my 30 day return window closing, i have to consider what to do...
So, if you were going to buy something today that isn't the Prime, what would it be, and why?
Also, do you think my logic is flawed? Should i continue to "wait and see"?
Thanks for your input.
Sent from my Transformer Prime TF201 using xda premium
I returned mine, and bought the original TF-101. It can't match the Prime is processor power, but everything on it works perfectly, and it was $100 cheaper.
There is no alternative. Stop feeding into the rumours n hype. I'd you would take a look in Android developement you would already see we got alot going on. We got root less than a couple days after ICS release. We already have overclocking on the prime. We already have Linux running on prime. Come on now.. Plus most people spreading the rumours don't know jack or even own a prime. There are lots of people without even owning the device taking b.s. and spreading stuff like they know what's going on. Most rumor threads are always false n should be taken with a grain of salt. There are members here out to bash the prime or make it look bad so to try to scare people off from it. READ the positive threads more instead of the nonsense..lol
People will believe anything they read SMH lmfao
I like how you changed it to Discuss..lol.
Rumors of discontinue? Replacements with better model?
The problem here is that talk is cheap, and you need to filter out the signal from the noise. If you're happy with your product, then that should be the informing factor. Technology will always be improving and you just have to jump in where you think is best.
I'm not sorry I returned mine. It's a relief to no longer have the Asus dark cloud hanging over my head. I too am looking for a replacement.
Also, there is another thread here today showing a retailer which has already discounted them to $399. Are the fire sales already starting?
The only reason I could see them discontinuing it would be to release a Prime with a new casing fixing the major issues. If they do this I couldn't see them not allowing Prime owners a swap.
Moothead2 said:
The only reason I could see them discontinuing it would be to release a Prime with a new casing fixing the major issues. If they do this I couldn't see them not allowing Prime owners a swap.
Click to expand...
Click to collapse
This.
Either the current model is not being discontinued (most likely), or they're redesigning it, in which case, they'd have to allow people to RMA/swap out the exisiting model.
The original TF101 and dock or wait to see what the equal from Lenovo is like - as I want the dock! Nite well that had my OG not ended up in it's current damaged state, I would not have bought the Prime.
Now if all I wanted was a tablet, I would probably have gotten the TF101 or the Galaxy Tab (either the aging 10.1 or the newer 7.x). The Samsung having had a 3G version that my carrier used to carry would have sinched it, for the same price point as a TF+dock. Nota bene: while the first Gen of Galaxy Tab 10.1 does have a keyboard dock available for like $80, it doesn't have a battery or net book folding feature like the Transformers do.
Sent from my Transformer Prime TF201 using Tapatalk
nyijedi said:
This.
Either the current model is not being discontinued (most likely), or they're redesigning it, in which case, they'd have to allow people to RMA/swap out the exisiting model.
Click to expand...
Click to collapse
I hope they do the latter, it would boost their reputation highly after the near-disaster launch for their PR department. They could even gut the old Primes and then just put the main componants into the new casing and then sell them off at a slightly lower price so they will be hardly losing anything. Either way, I'm still pleased with my Prime, the Wi-Fi works decently in my house where I'll be almost exclusively using it and GPS is a non-issue for me anyway.
thomslik said:
I'm not sorry I returned mine. It's a relief to no longer have the Asus dark cloud hanging over my head. I too am looking for a replacement.
Also, there is another thread here today showing a retailer which has already discounted them to $399. Are the fire sales already starting?
Click to expand...
Click to collapse
$100 cheaper is not a fire sale..lol OTA called a Promo
as far as i can tell, the new t700 will have the same specs except the screen res, as long as we have a few good dev's here we should be ok regardless, i would imagine that alot of the roms that take advantage of the tegra 3 and the radio's on the t700 would be easy enough to apply to the tf201 with some tinkering, and like others have said we already got some good stuff going on in the dev section.
if you want to feel better about your prime go and hang out in there for a a bit the general and q&a portions of the forum have become like the weekly world tabloids, running rampant with rumors of 5 legged bat children and the Bermuda triangle of GPS signals....
i'm right there with you, the loss of dev support is more important to me then almost any other aspect of the tablet it's self, i have never bought a device that the manufacture was more prompt and robust then what some dev random dev has come up with in his moms basement, kind of sad when you think about it. that some multi million dollar corp isn't as good as a few guys just hanging on the internet with a passion, seems like HR needs to find guys who love their job....anyways hang in there and we have a 1 year warranty on our product, all else fails hook it up to a car battery and send it back....lol
When mine was running Honeycomb, I was going to return it and wait for the iPad 3. The Prime was slow and apps were closing and unpredictable.
After the ICS update, this Transformer Prime is hummin' like a beast out of Hades. I love it. I just got the keyboard dock, and now it looks like a netbook. LOL.
Anyway, for those with TP issues, keep talking with ASUS so that they can resolve the issues. I have to say that their customer service has been very strong. If this were Apple, they'd be denying there were any issues!
That being said, if you want a table that has no issues and just works, get an iPad. It may lack some of the technological sophistication that the latest Android tabs have, but that is balanced by a very stable platform.
Don't shoot messenger on this one. people believe that the Prime is being discontinued already. This is the Q&A Forum I'm newbie, so I asked here. Figured it was the correct area. Just read this thread and I don't know what to believe. All I know is Asucks wont fix our proven defected primes that we have right now.
http://www.transformerforums.com/forum/transformer-prime-general-discussions/13235-should-i-keep.html#post133813
People are talking about getting their refund while they can. I'm in the same situation but I got until the 22nd. I got the Champagne model with the dock. These docks are suppose to work with the new TF700 with the strip of plastic on the back, So if there isn't a design fault why not make the back of the new tablet the same as the Prime, Its already in production and would be easy for them to keep up production, everyone knows it’s the back causing these issues. on the new one they are fixing it like they should fix ours.
I would even pay shipping they should do this for everyone who spent their hard earned money and waited months after they paid to get this product only to be disappointed in certain things with it everyone who bought a prime should get the back replaced bottom line!!! It should pick up signals just like my galaxy 10.1 or my phone, it’s only fair. I would like to know if the GPS issue where they took that off the spec sheet is what they call in the legal world as "bait and switch" (LAWSUIT?).
Mine isn't too bad other than the Wi-Fi I get signal drops about every 20 seconds and a little light bleed on right side of screen its really minor in 3 small spots all on the right side of the screen the light bleed comes out about the size of a pencil if you laid it right beside the black in those spots actually one spot is about an inch up the other are about a half inch up the screen. That really don't bother me not noticeable unless on completely black screen and the light is turned up real high.
The guys on the forums have taken the back off and everything. It is a very good read but it proves its a default with Asus but they fixed their Primes themselves its a long thread but worth the read. I think this is going to turn into a modding tablet. At least I hope so, maybe I would keep it or buy another one later. The ones that took them apart got rid of the light-bleed by loosening the screws and playing around to just the right amount of pressure. But with the mods they have done with wires hooked up to the WLAN and GPS connections they got a strong signal and pick up satellites so it is an Asus default, they can’t deny it anymore, So hopefully they make a move at Asucks and fast before I have to send mine back for refund once again. I just wish they would own up and fix the Prime; it would save their reputation and make it a really good tablet that functions as it is suppose to.
Another issue is they probably have so many returns I think people that don't know might be getting screwed over because to be honest, actually I think I got a return sold to me as a brand new Tablet from a reputable source Newegg, I know Newegg would not re-box these so it would have to be Asucks and I think this might be Illegal not Newegg but Asus Selling used items as brand new. I think they may be getting returns that look brand new and boxing them up as new, when they were actually used. As far as mine goes it’s not like it came out of the box where you could tell for sure that it was used but it just didn't look in perfect condition like my other tablets I've opened and it’s been many at least over 10, but it’s very nice to be truthful and I couldn't prove if it was used for sure because it looks new, but I just have a feeling they are taking these returns that people are sending back that are opened already, and used maybe a couple times and selling them again as brand new that's just my opinion.
They have to have a giant pile of used Primes somewhere. Maybe down the line we will see refurbished ones but I haven't saw any yet and I know at least 6 people myself that took back open Primes. With slight use that still looked brand new when they were put back in the box. Sorry for such a long post I just wanted to share my experience and I'm going through the same thing. I don't know whether to ship back because I really do like it. Or If I should just wait it out for Acer or Lenovo to release their Tegra 3s, which is also suppose to have 2GB of ram, that's a huge difference in ram, or just keep what I have and hope Asus will make it right with us.
Waiting for the others Acer and Lenovo seems like it will be forever from what I've read they will release in the second quarter. I think I read somewhere that it is also going to be toward the end of the second quarter. I just can’t see myself holding onto this if it is going to be discontinued and if it will never get it fixed. Someone should start modding them the right person with the right skills. Where they will look nice and clean when finished with the mod. They would make a killing if they could get the Wi-Fi and GPS issue fixed with some sort of plexi or acrylic glass smoothed out on the back like the new one or the IPAD.
First: there is enter button on every keyboard. Use it from time to time.
Second: chaging the back to a plastic one isn't easy because it would require changing a lot of the internal construction (which uses the metal back) - at least from what I read.
I know there is an enter button man, see,
I was just in a hurry I had some schoolwork that needed finished. Deadlines.
Anyways I'm not talking replacing the entire back, just a strip on the back plate. You see what I'm trying to explain. Maybe a half to full inch strip across the back with either - epoxy or glued to the metal plating that's already there.
Maybe even get into design cuts, dragons, tribal, your name, whatever you liked cut out of the back plating. using a dremel or something similar, I don't know what you would cut that back plate with but I assume a dremel would work. then have a thin enough sheet of plexi glass or acrylic, then maybe some LED's, to light it up. I don't know if that would mess with the screen viewing though, just a thought that came as I was looking around my room.
Its just an idea I thought of when I looked over at my Modded Xbox to start modding similar to Xbox mods. Like on mine I have designs cut out and LED's, I have a design cut out of the top on the shell of my JTaged XBOX along with extra fans to keep it cool. It just adds another dimension to our possibilities.
I don't think Asucks is going to fix our primes. I bet they got a junkyard full of primes my third one is going back in a couple days. Light bleed, Bad reception from WiFi. If I go to the farthest place in my house, which is upstairs and back through a hallway and into the farthest bedroom, with all my tablets the prime is 30db less reception than the others?
By the way I wasn't trying to be an ass I was just in a hurry, and trying to get everything wrote down before my test. I had an online test that I had to login to. Sorry for the eyestrain!
my dilemma
so i just got my prime in the mail and have the keyboard for it...
and after reading many of these posts and threads i'm left wondering if i should just return it before i even open the fargin box. i'm actually contemplating opening a thread to get a poll going and see the common idea
I understand where your coming from. Its a crazy situation man. I would at least open it and see how it performs you might have one of the "good ones"? I know mine isn't all that good at least my GPS and WiFi, they suck. I can be in the same room walk 10 feet away and it loses a bar and drops a good amount in WiFi analyzer. That's just crazy. I'm pretty sure mine is going back I like it a lot too. Just if it didn't have those issues.
Does ANYONE know the release date for the Acer or the Lenovo. I'm more interested in the Lenovo. Asus needs some competition, like right now or soon, so that they get the point when people stop buying this Prime until its fixed. They don't care because people are still buying them.
i caved
so they say curiosity killed the cat... luckily this cat seems to have gotten away ok thus far.
http://forum.xda-developers.com/showthread.php?t=1492609
i couldn't get the hyperlink to work properly on this tab but i'm sure i'll get it going in the future.
i'm liking it, in summary to the thread i just tried to link to is about how this one is working.
aside from the gps not getting a signal during a day and night of terrible weather, everything else seems to be going good and i can happily say that i think i got a good one... or rather one that works as it is supposed to.
i doubt i'll ever really need the gps functionality as the wifi can give me bing maps or googe maps or mapquest which can work with a little logical deduction, i'm thinking that even if that just doesn't work, i'm really not going to be swayed away from keeping this thing.
so far... me likey
Yeah I really don't want to let mine go either. I was just wondering does light bleed get worse? I can deal with the WiFi because it is acceptable. GPS don't matter to me. I got a cell for that.
The cell letting me connect to my Prime away from home, that is what is one of the things that is leaning me more toward keeping this tablet. I love that patch, I forget the guys name that got it figured out but, thanks again man. If I keep my cell right beside me the Prime stays on 4 bars but sometimes it drops to 3 bars. I'm on 3G but it seems to work decent. I'm thinking of trying a lighter browser for when I do tether.
Did you have a question hiding in that wall of text?
Light bleed should NOT get worse over time.
Sent from my Transformer TF101 using xda premium
Well... don't sweat it! I've got my Prime a few weeks ago and love it deeply. I come from the 'original' TF101 and I have (had) both with the keyboard dock. Light bleed is the same as with the previous model (little better). GPS, nah who uses THAT on their tablets anyway? As for WiFi, just works great and in comparison, just google for ipad wifi issues. My girlfriend has an ipad2 and it too has wifi issues (and not my prime or laptops). Keep it, use it, love it, that's my advise.
Did you have a question hiding in that wall of text?
Thanks for the replies on the questions that I did have. Yeah maybe I should have put this in general section, but the main question why I started this thread was to ask about the Prime being discontinued. Or if this was just a rumor.
I got a few days left to decide if I want to keep mine and if they discontinue it, I'm not going to keep it, its going back. Then I went off on how Asus aint doing SH*T for us, your right about the lack of many questions, but yeah there are some questions in there, along with my rambling about Asus, I'm just pretty pissed off about this man. Anyways if my OP offended you in any way, my bad man.
Did you have a question hiding in that wall of text?
Click to expand...
Click to collapse
There were plenty of questions, I just added them in quotes below. I don't even see the point of your post man, it added nothing beneficial. Thanks to those who answered. I have a better understanding now.
people believe that the Prime is being discontinued already. This is the Q&A Forum I'm newbie, so I asked here. Figured it was the correct area. Just read this thread and I don't know what to believe?
Click to expand...
Click to collapse
People are talking about getting their refund while they can. I'm in the same situation but I got until the 22nd.
Click to expand...
Click to collapse
I would like to know if the GPS issue where they took that off the spec sheet is what they call in the legal world as "bait and switch"
Click to expand...
Click to collapse
I don't know whether to ship back because I really do like it. Or If I should just wait it out for Acer or Lenovo to release their Tegra 3s, which is also suppose to have 2GB of ram, that's a huge difference in ram, or just keep what I have and hope Asus will make it right with us.
Click to expand...
Click to collapse
Does ANYONE know the release date for the Acer or the Lenovo. I'm more interested in the Lenovo. Asus needs some competition, like right now or soon, so that they get the point when people stop buying this Prime until its fixed. They don't care because people are still buying them.
Click to expand...
Click to collapse
Yeah I really don't want to let mine go either. I was just wondering does light bleed get worse? I can deal with the WiFi because it is acceptable. GPS don't matter to me. I got a cell for that.
Click to expand...
Click to collapse
Completely dumb thread based on false info and specualtion. Prime is not being discontinued. New TF-300 is not a replacement for the prime. Its actually a lower specs n lower price device aimed St different market. Its more like an OG transformer 1.5. New tf-700 is not a rreplacement for prime either. Aimed at a higher end market with its HD display. Not worth the extra$100 IMO. When there hasn't been any official tests or stats shown that plastic strip on back of its metal backcover actually improves wireless reception.
So believe into the senseless rumors if you want. Some people are so gullible..lmfao we already have tons of dev. Support n this ship will keep ln moving. Stop believing every single dang thing you hear on the internet..lmao. no proof at all to suggest Prime being discontinued. If anything. Production on it has been amped up.
---------- Post added at 05:28 PM ---------- Previous post was at 05:24 PM ----------
BeachAgent said:
so i just got my prime in the mail and have the keyboard for it...
and after reading many of these posts and threads i'm left wondering if i should just return it before i even open the fargin box. i'm actually contemplating opening a thread to get a poll going and see the common idea
Click to expand...
Click to collapse
Don't. As its pointless and will get shut down. Good working primes clearly outnumber faulty ones. Poll will immediately show to keep it. All other polls have same result. Majority satisfied with their prime and keeping it.
---------- Post added at 05:29 PM ---------- Previous post was at 05:28 PM ----------
drvsbsm said:
I understand where your coming from. Its a crazy situation man. I would at least open it and see how it performs you might have one of the "good ones"? I know mine isn't all that good at least my GPS and WiFi, they suck. I can be in the same room walk 10 feet away and it loses a bar and drops a good amount in WiFi analyzer. That's just crazy. I'm pretty sure mine is going back I like it a lot too. Just if it didn't have those issues.
Does ANYONE know the release date for the Acer or the Lenovo. I'm more interested in the Lenovo. Asus needs some competition, like right now or soon, so that they get the point when people stop buying this Prime until its fixed. They don't care because people are still buying them.
Click to expand...
Click to collapse
No new competitive tablets you mentioned will be out anytime soon. June the earliest. Too long of a wait IMO. By then Nvidia already will be ready to announce n roll out tegra4 devices. We one step ahead of the game..lol
Prime really aint as bad as I originally thought.
Completely dumb thread based on false info and specualtion. Prime is not being discontinued. New TF-300 is not a replacement for the prime. Its actually a lower specs n lower price device aimed St different market. Its more like an OG transformer 1.5. New tf-700 is not a rreplacement for prime either. Aimed at a higher end market with its HD display. Not worth the extra$100 IMO. When there hasn't been any official tests or stats shown that plastic strip on back of its metal backcover actually improves wireless reception.
So believe into the senseless rumors if you want. Some people are so gullible..lmfao we already have tons of dev. Support n this ship will keep ln moving. Stop believing every single dang thing you hear on the internet..lmao. no proof at all to suggest Prime being discontinued. If anything. Production on it has been amped up.
Click to expand...
Click to collapse
I didn't say that I believed anything that's why I asked here in the Q&A forum, I assume the forum is for questions. To be honest, now that I've used my Prime for a few days I'm liking it the more I use it, and just to clear up another issue I read in another thread not all primes are affected by the new update. I got the latest update with no battery drain or SOD issues, I don't think I'm going to send it back anymore, I've grown to like this bad boy.
Its not really as bad compared to what I've read hear about some others. They have major Issues. I just don't want something to happen down the road that gives me all the lockups and random reboots that some others are having.
So you got a laugh on me, glad that I could make you smile man. You didn't spill your coffee or anything did you? j/k man, I come in peace for real. I'm just new to this tablet and all I seem to hear is bad news.
The only thing wrong with mine is problems I have I stated, not a very good reception and slight light bleed, but its not to bad at least the light bleed, you don't even notice it unless the tablet is all the way black and light is up above 60-70%. I guess I can deal with the reception. I still get 2 bars but I forget what I get upstairs on WiFi Analyzer, I know its like 20-25 less db than my phone, the Prime will drop down 20-25 db and come back up every couple minutes. Don't know why the Prime does this. I will have to search the forums about that.
I don't believe everything I read I guess I should have made my post more clear. I was just asking a question in a Question thread, isn't that what the this forum is for?
But peace, man for real though the questions I asked about was because I had no Idea and it seemed like I was going to have all these issues that others were reporting because of my weak WiFi and no GPS. I thought that was a sign of a bad Prime. I don't even really see me using the GPS anyways and if I did I could just tether my phone or use my phone, It has a big enough screen at 4.5". I just got this thing and I"m used to a strong connection from all my devices - Galaxy Tab, Touchpad, Viewsonic GTablet, 2 Nooks, and phone.
Just return it.
drvsbsm said:
I didn't say that I believed anything that's why I asked here in the Q&A forum, I assume the forum is for questions. To be honest, now that I've used my Prime for a few days I'm liking it the more I use it, and just to clear up another issue I read in another thread not all primes are affected by the new update. I got the latest update with no battery drain or SOD issues, I don't think I'm going to send it back anymore, I've grown to like this bad boy.
Its not really as bad compared to what I've read hear about some others. They have major Issues. I just don't want something to happen down the road that gives me all the lockups and random reboots that some others are having.
So you got a laugh on me, glad that I could make you smile man. You didn't spill your coffee or anything did you? j/k man, I come in peace for real. I'm just new to this tablet and all I seem to hear is bad news.
The only thing wrong with mine is problems I have I stated, not a very good reception and slight light bleed, but its not to bad at least the light bleed, you don't even notice it unless the tablet is all the way black and light is up above 60-70%. I guess I can deal with the reception. I still get 2 bars but I forget what I get upstairs on WiFi Analyzer, I know its like 20-25 less db than my phone, the Prime will drop down 20-25 db and come back up every couple minutes. Don't know why the Prime does this. I will have to search the forums about that.
I don't believe everything I read I guess I should have made my post more clear. I was just asking a question in a Question thread, isn't that what the this forum is for?
But peace, man for real though the questions I asked about was because I had no Idea and it seemed like I was going to have all these issues that others were reporting because of my weak WiFi and no GPS. I thought that was a sign of a bad Prime. I don't even really see me using the GPS anyways and if I did I could just tether my phone or use my phone, It has a big enough screen at 4.5". I just got this thing and I"m used to a strong connection from all my devices - Galaxy Tab, Touchpad, Viewsonic GTablet, 2 Nooks, and phone.
Click to expand...
Click to collapse
Fair enough. You explained your situation well. If you think you may have a wifi range issue confirm it with wifi analyzer. Don't go by bars on prime wifi, not a good indicator. There are plenty out there that get strong connections. If you think its not working right, just exchange it. Or you could try forgetting your network, then rebooting and see if that fixes it. All wifi devices will vary but the prime should be on par with your other devices. Mines is on par with my Ipad and Atrix 4g.
What firmware are you on? If not on the latest update, get on it. Plus we have another update coming early next week.
Also if it has bad light bleed, in your opinion, then just exchange it also. Don't settle for it. You can just exchange it and get a fully capable device.
I won't lie... I was eager upon opening this thread, only to be greeted by this disappointing amount of ranting found within.
I considered sifting for questions... but then decided to make a sandwich instead.
Sent from the last remaining Prime; Leader of the Autopads.
demandarin said:
So believe into the senseless rumors if you want. Some people are so gullible..lmfao we already have tons of dev. Support n this ship will keep ln moving. Stop believing every single dang thing you hear on the internet..lmao. no proof at all to suggest Prime being discontinued. If anything. Production on it has been amped up.
---------- Post added at 05:28 PM ---------- Previous post was at 05:24 PM ----------
Click to expand...
Click to collapse
I will agree that the prime isn't "dead", but I will say ASUCKS has screwed this one so bad that there is no way production will continue as long as it was intended. I highly doubt that save a major MAJOR redesign of the tab, we will be seeing stock coming in for more than a ~2 mths past the TF700 series, despite what ASUCKS claims. If, and thats a big IF, the new TF700 or 300 for that matter has rectified our wifi/bluetooth/GPS problems, then production on the 201s will halt. Right now, as we speak, ASUCKS is trying to figure out how the hell they are going to weather the storm that is the blowup of the prime in their face. There's not a single techy I know that isn't aware of these issues, and most average consumers get their recommendations from us.
I would also venture to say that production has dropped, not to be argumentative demandarin, but the fact that stores can't get stock and RMAs are taking forever isn't because people are buying the hell out of these things, but because of the incredibly high return rate. Its because they know they have a serious design flaw that really can't be fixed baring admitting they originally lied when they said "we don't have any issues, we don't know what you all are talking about". And they certainly cannot admit that now with the pending lawsuit. This has been proven by huge retailers like Clove, Staples, and even AMAZON refusing to sell the damn thing due to high return rates. Honestly, when was the last time a retailer refused to sell a product before the manufacturer recalled it? So they have to weather the storm and hope that enough face can be saved and the TF 700/300 doesn't flop. They definitely lost alot of customers though, ALOT of people aren't happy, including my 2 classmates who got BC serials from bestbuy. On a side note, Staples has taken an official stance it seems to stop selling again despite the C1 reiteration they "promised" me would fix all my problems. Guess I have to return it for cash/giftcard this time around.
I've been an early adopter all my life. I am that asshole who waits in line at best buy to get the XBOX on opening night, and picked up the SGN on launch day. I used to have great faith in asus, loved them and their products, this was a naaaaasty flop. I'll be holding out until we get our new MWC announcements and see what kind of functionality the other manufacturers can bring. It's going to be really hard for me to be an early adopter of ASUcks again though.
Also I get the whole T700 premium tablet arguement, I dont want the high res display either, those pixels dont matter on a 10" screen and it'll do nothing but eat my battery/performance for $100, but imo working wifi at the hospital, which is mainly where I'll use it, is more important to me, and well worth $100 for a solid build that acer is likely to lack and working wifi/geolocation/bluetooth.
Honestly though if you can get a working prime that satisfies your needs, I'll be the first to say keep it. The device is unparalleled when working properly. Unfortunately I cannot justify paying ~500 for a tablet that won't give me continuous wifi in my hospital setting where walls are abundant, and I cant bluetooth my Breaking Bad audio to ignore vampire gayness. *high five demandarin*
sry, that was long, back to psych final studyin =\
So I've had my ups and downs with this tablet. My GPS has been borked since day 1, no biggie to me but I don't like that fact. They gave me an adapter that works, for free. Never use it...
I'm on my 3rd free RMA, it is being shipped back to me now even though I wanted to pick it up...anyway, each free RMA was definitely caused by my own actions. So they have fixed my prime 3 times now when I have been the problem. Of course, I don't state it that way to them and I am very polite...
Each RMA has been super fast too, never more than 3 days!
I have my gripes with this tablet, like: why the hell was it so laggy after the JB update?! or why the hell couldn't I connect to my adhoc wifi originally?! Which made it useless to me to begin with. So, I have had serious issues with my tf201 from day one, but Asus & SMS Infocomm has resonded quickly and exceeded my expectations every time. I straight up told the guy (same guy that has taken my tablet all 3 RMA's) this last time, that it was my fault the tablet is bricked. Told him it is unloacked and I messed it up. Asus, still warranted it and no charges to me.
With all that being said, I don't think there are enough positive experiences being posted on here. I would like to see more positivity.
Also, this is making me seriously consider getting an Asus Transformer Book i7 when they are available!
true that tf200 sucks big time especially for its price tag at time of release.
1. gps doesn't work
2. wifi is piss poor
3. slow i/o
4. dead camera within 9 months
5. volume is soft
1+2 is alleviated with dongle which is goodwill on asus side.
3 is a downer. my sgs2 can install apps much quicker.
5 i use loudness app
To answer your lack of positive threads in this forum, i believe most tf200 like me are satisfied with our mainstream usage. People with negative experiences are much much more likely to voice out their opinions.
androwookie rom is amazing. you shd give it a try.
in short, tf200 is beta product. some HW flaws can be fixed by rma. SW lag can be improved by custom roms.
Given a choice, if I had perfect information, I would have skipped the Prime or Asus tablets entirely and bought Windows 8 Tabs.
mystril said:
true that tf200 sucks big time especially for its price tag at time of release.
1. gps doesn't work
2. wifi is piss poor
3. slow i/o
4. dead camera within 9 months
5. volume is soft
1+2 is alleviated with dongle which is goodwill on asus side.
3 is a downer. my sgs2 can install apps much quicker.
5 i use loudness app
To answer your lack of positive threads in this forum, i believe most tf200 like me are satisfied with our mainstream usage. People with negative experiences are much much more likely to voice out their opinions.
androwookie rom is amazing. you shd give it a try.
in short, tf200 is beta product. some HW flaws can be fixed by rma. SW lag can be improved by custom roms.
Given a choice, if I had perfect information, I would have skipped the Prime or Asus tablets entirely and bought Windows 8 Tabs.
Click to expand...
Click to collapse
I think it's a good deal more profound than that, consider: what sort of person goes to a modding forum to ask for help? someone who is happy with the device? or someone who is unhappy and wants to change it ?
I bought my TF201 in Jan of last year and it has been rockin' the whole time, The only issue I have noticed of those listed is that there are some minor lag issues with JB, but only when I use certain apps. (firefox mobile lags, dolphin does not.
In that time I have not been very active on XDA at all, thus have not posted my positive review- I haven't had a reason to come here
The only reason I'm here now Is that I'm bored today and don't have much else to do.
I work tech support and we see this all the time- we get calls from about 10% of the users, and they are unhappy. No one else calls tech support because they don't break their computers
Good points.
I just like tinkering with these things and have had no problems with my phones when rooting, unlocking, and installing custom roms. I am, however, having hell with this thing. I follow steps to the tee and brick it every time. So I'm done messing with it now. It's not as laggy now as when I sent it in. Maybe there was yet another update between the time I bricked it and they re-flashed it.
I would like to say that SMS Infocomm has been fast as hell fixing this thing for me and it has always been free of charge to me. Although they scratched it once the 2nd time, and scuffed it up this time (3rd rma). Very unhappy about the scuffing. You pay $600 for something............rant avoided.
Anyway, my experience with the rma process has been extensive and I'm very happy with the turn around time.
Anybody have any thoughts on the transformer book tx300?
Its good to hear that story!
I am right there with you... rooted and unlocked tons of devices; LG, Samsung, and HTC, and ive never had any issues. The TF201 i managed to brick with hardly any ROM'ing at all.. And I am ridiculously careful!
Anyways, I ALMOST posted mine on Ebay for parts, but decided to pull it and just try an RMA first, even though i was fully aware it had no warranty anymore and I had personally bricked it. Its been about two weeks now (much longer than I had expected) and the status is still "product is being repaired." Its been that way for about a week now. Hopefully since I wasnt already contacted about the cost, they are indeed fixing it under warranty. If so, I will be more than delighted.... but I will be selling that mother for a Nexus 10 straight away
veive said:
In that time I have not been very active on XDA at all, thus have not posted my positive review- I haven't had a reason to come here
The only reason I'm here now Is that I'm bored today and don't have much else to do.
I work tech support and we see this all the time- we get calls from about 10% of the users, and they are unhappy. No one else calls tech support because they don't break their computers
Click to expand...
Click to collapse
I agree. I bought mine right when they came out in December and never had any problems until the JB update, and that was just a little lag. I didn't post anything on here because I didn't have any problems, so i was just lurking around on here. Any questions I had I asked on a transformer specific forum that I was already a member of. I think the prime gets a worse reputation that it deserves because the people posting are the minority of owners, and the silent majority are content with their purchases. I only returned mine because getting a full refund for a year old tablet was too good to pass up, so I returned it and got a new laptop.