Apologize if this has been posted before.
The Tragic Story Of The Asus Transformer Prime (Or Is It?)
http://www.youtube.com/watch?v=QRVWjrbFwP0
pato_bato said:
Apologize if this has been posted before.
The Tragic Story Of The Asus Transformer Prime (Or Is It?)
http://www.youtube.com/watch?v=QRVWjrbFwP0
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Well there you have it couldn't have said it better myself who does this guy think he is? Me?!
You know what? That video is good as hell. I'm really amazed at how well put together it was. I loved seeing our section making cameos in there. Flame wars n everything. I loved it. After all that he was saying, this was his final statement:
I ALSO OWN A TRANSFORMER AND ITS THE BEST DEVICE IVE EVER HAD
Love it! That guy has to be a member here. It was also funny how he mentioned Greg n showed a pic of some guy lending a hand out..lmfao.
Thanks for sharing this op. I agree with his video. But I even agree more with the final statement he made. He's one of the good guys..lol. he told it like it is and still gave his honest opinion on him owning one and loving it.
good video!!!
Essentially this video should stop any and all additional flame/fanboy threads from starting. Fanboys have their points, so do the flamers.
So he makes transformer prime vids now. I miss gnote vids from him.
Sent from my GT-N7000 using XDA App
Great video. I couldn't agree more.
Everything that he said in that video was correct.
Showing the past, delays, rushed and end user experience.
I can't wait for part 2.
Well I hope that Asus is watching and fall in line and make it good. My prime works well after the last update but its still not 100% and well.....since I paid 100% of purchased price how about you help us out ASUS. thanks
Great job on the video.
demandarin said:
You know what? That video is good as hell. I'm really amazed at how well put together it was. I loved seeing our section making cameos in there. Flame wars n everything. I loved it. After all that he was saying, this was his final statement:
I ALSO OWN A TRANSFORMER AND ITS THE BEST DEVICE IVE EVER HAD
Love it! That guy has to be a member here. It was also funny how he mentioned Greg n showed a pic of some guy lending a hand out..lmfao.
Thanks for sharing this op. I agree with his video. But I even agree more with the final statement he made. He's one of the good guys..lol. he told it like it is and still gave his honest opinion on him owning one and loving it.
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Great video but, would he still have been one of "The good guys", if he believed he had been taken for a ride by Asus and still on that ride ?
My comment is in the video comments.
rdalev said:
Great video but, would he still have been one of "The good guys", if he believed he had been taken for a ride by Asus and still on that ride ?
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Unless of course he bought into it and lost his chances of bringing it back to the brick and mortar
Great video! It showed my thread "So where is the official ASUS thread - weak WiFi"
One thing missing was the more recently discussed problem of the LCD bright spots.
I still want to know when "Gary" changed his name to "Greg"!!
rdalev said:
Great video but, would he still have been one of "The good guys", if he believed he had been taken for a ride by Asus and still on that ride ?
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Even if he would've said at the end he didn't like it, it wouldn't of detracted from the great video piece he put together. I really liked how the beginning started off. Hyping the Prime n Tegra3 all up. It was a real honest video/viewpoint. I agreed with it all. Can't wait to see part 2.
---------- Post added at 09:50 PM ---------- Previous post was at 09:49 PM ----------
Doktaphex said:
I still want to know when "Gary" changed his name to "Greg"!!
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Lol..I just realized that...it was so funny when he showed that pic of a guy lending a hand.
I was wondering about the Greg thing too
When is he releasing his review "Part 2"?
Speaking strictly from an execution POV, it's better than the typical video rant, but not by much. The speaker could stand to speak much slower. His voice has no inflection; it's just a dead monotone, like he's speaking from a script (which he probably is).
The video collage sufficiently held eye contact for the 1st half. But the 2nd half degenerated into into a bunch of panning XDA posts and loses the viewer. Basically, the author ran out of interesting footage to show.
The main problem is that at 5min, it's too long. The author could've condense his rant into half the length, and his point would've been much better conveyed.
In video, as in many modes of expressions, less is more. Think about what you want to say, then say it in fewer words.
Incredibly well done. The creator's both talented and creative. I've seen professional work with far less polish and rhythm.
Some random comments:
1) The first 3/4s of the video did a good job of showcasing the trials of both Nvidia and Asus in getting the Prime to market including touching on some well documented Nvidia specific problems with Teg3.
2) In the last 1/4 of the video the creator mentions the TF300 and TF700 as possible/probable solutions for Asus to dig themselves out of the mess outlined in the first 3/4s. If that's the case, there's no bridge to the creator's conclusion at the end of the video or rationale for his continuing adoration other than the Prime's potential possibly outweighing his presentation of its reality. In the harsh light of the real world, potential has never trumped reality.
3) The creator hails the coming of a middle-level marketing manager as salvation which isn't realistic. A single manager at Asus or any other company can't solve issues, especially design and engineering issues, affecting potentially one million users if Asus hits its sales targets. If they could, it would be a lot cheaper just to eliminate Directors, VPs, SVPs, and EVPs and have a thousand Manager's report directly to the CEO.
4) In his closing, in spite of all that was revealed, the creator teases with "it's still the best device in the world" and watch the review to come in order to find out why. We know how that's going to end and will be focused (like most other reviews) on (a working) Prime's positive attributes. But using the creator's own well-presented logic, the TF700 will become "the best device in the world" upon its launch. No one on this forum disagrees that the Prime has the potential to live up to that lofty claim, but Asus' execution was poor at best (the creator’s description, not mine) and until that's resolved there's always going to be the struggle over the Prime's potential vs. its reality. At least for some percentage of users. A 300HP car that gets 40MPG in the city for $25K holds great potential. If it only randomly starts or each one produced varies anywhere between 10MPG and 50MPG I think we'd all agree, with reality setting in, the potential's pretty much irrelevant.
Once Asus releases the other two devices maybe the creator will produce a third and final segment. The ending of that could be happy and a tale of a manufacturer learning from its mistakes and overcoming them. Or it could be sad with the Prime quietly fading in to the sunset after the other two devices are launched never having been given a chance to achieve its full potential. It is way too early in the story for anyone to write the final chapter and that includes me, you, the creator of the video, and even Gary starring in the role of middle-level marketing manager.
No matter how anyone feels about the Prime, you have to admit its great entertainment.
---------- Post added at 07:35 PM ---------- Previous post was at 07:33 PM ----------
e.mote said:
The speaker could stand to speak much slower. His voice has no inflection; it's just a dead monotone, like he's speaking from a script (which he probably is).
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In my opinion, that's one of the things I liked. The flat "here's how it is" narration suited the content and allowed listeners to focus on the material vs. the delivery. But "art" is even more subjective than the Prime.
BarryH_GEG said:
2) In the last 1/4 of the video the creator mentions the TF300 and TF700 as possible/probable solutions for Asus to dig themselves out of the mess outlined in the first 3/4s. If that's the case, there's no bridge to the creator's conclusion at the end of the video or rationale for his continuing adoration other than the Prime's potential possibly outweighing his presentation of its reality. In the harsh light of the real world, potential has never trumped reality.
Once Asus releases the other two devices maybe the creator will produce a third and final segment. The ending of that could be happy and a tale of a manufacturer learning from its mistakes and overcoming them. Or it could be sad with the Prime quietly fading in to the sunset after the other two devices are launched never having been given a chance to achieve its full potential. It is way too early in the story for anyone to write the final chapter and that includes me, you, the creator of the video, and even Gary starring in the role of middle-level marketing manager.
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Don't forget the 7in. Tegra 3 device...
shinzz said:
Don't forget the 7in. Tegra 3 device...
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Assuming it's executed well and Asus is making decent margin on it I think it’s brilliant. Based on the success of the HP TP ($99), BB PB ($199), and KF ($249) Asus offering a "big boy" 7" Market-capable tablet with a Teg3 SoC for $249 should be a huge success. But the risks lie in execution, performance, and marketing. I truly wish them well and hope they define a niche for themselves. But I don't see any 7" tablet really competing with high-end 9+" tablets. At least they haven't historically.
Related
I don't remember seeing anywhere that this forum was only for those with a one-sided opinion that the Prime is perfect, the greatest thing since sliced bread, and the ultimate solution for mankind!
It's getting a little old when every time someone posts a problem, or criticism of the TP, numerous posters attempt to discredit the OP and complain about the negative post, saying just return it if you don't like it. Then throw in something like, I would never use that feature anyway, why would you want to? Or imply, I don't have that problem so you must be wrong.
Everyone has an opinion and the obvious right to express it. We don't all have to agree. We do have to agree to disagree, if we are going to have a meaningful forum. How else can we help each other?
If you are happy with your purchase, then good. That doesn't mean that those who aren't are wrong. Also if you are disappointed and think Asus let you down, you're entitled to that opinion. That doesn't make you wrong either. Everyone please respect the fact that each user may have their own expectations of what is acceptable performance, however unimaginable that may seem to us.
Why exactly did you create a new topic....?
another newspaper article or Blog.. XDA can we get a personal Blog section?
Errrrrm what exactly is the point of this thread or Title for that matter?
Sent from my Transformer Prime TF201 using xda premium
I personally agree with the OP. I've followed all the threads from the pre orders lol. Most have been pretty fair and respectful, and some reports have been Apple guys, sour grapes, or just arrogant like some on here above me. I am in support of those who have a device that they feel isn't what they were to get, especially when Asus and others are admitting these same issues. These are valid points. I've decided to keep mine and work through it. Sweeping it under the rug though makes no sense. I agree though not much can be done until ICS is released with the unlocked boot loader. So why be disrespectful unless deserved.
On another not I'm about to post a Q in the Q and A thread about HDMI. Despite searching I could not find my answer so feel free to rip me there. I read post I feel are important. Those I don't feel are important I ignore. I feel that having a thread with 0 responses is a bigger message than taking the time to hop on the thread to say its stupid. Just my. 02
Sent from my Transformer Prime TF201 using Tapatalk
MrGiggles said:
another newspaper article or Blog.. XDA can we get a personal Blog section?
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this.
xda used to be somewhere one could get help, learn about something new, or help the dev community, but lately it's just because this place for people to post how they feel about something or what they think about something when no one really cares.
posts that stated the fact that gps didn't work right, or wifi was weak = perfectly fine, since they publicised an issue that asus was trying to ignore.
posts that keep complaining about gps or why xyz feature isn't as good as their old tablet, or why they think people shouldn't buy the prime, or why they should buy tablet x = pointless, add clutter, and just make it hard to find actual information.
this thread falls into the latter.
adiliyo said:
this.
xda used to be somewhere one could get help, learn about something new, or help the dev community, but lately it's just because this place for people to post how they feel about something or what they think about something when no one really cares.
posts that stated the fact that gps didn't work right, or wifi was weak = perfectly fine, since they publicised an issue that asus was trying to ignore.
posts that keep complaining about gps or why xyz feature isn't as good as their old tablet, or why they think people shouldn't buy the prime, or why they should buy tablet x = pointless, add clutter, and just make it hard to find actual information.
this thread falls into the latter.
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I agree with this 100% people get tired of seeing the same old complaints, nagging, and posts asking if I should keep or return the prime. those threads aren't really helpful at all. all it does is make new people looking into this section question the device and make a biased opinion on it without never even having hands on yet. Just check out the "Positive Transformer Thread". you will see several people at first that feed into all the complaints. then they got the device and was very glad they didn't let all the negative posts influence them getting the device. A thread discussing an issue and trying to find a solution is helpful. A thread just constantly complaining of saw issue is no help at all n just clutters the section for Prime.
We already have several great developers who formed their own opinion on the Prime and really like it alot. So regardless we already have developement in progress. If someone is so unhappy with device, return it and move on. We don't need a thread nagging about it. You are not hurting developement and forward progress of Prime. FOR every complaint there will be several more positive ones. Prime is here to stay on top as King of Android devices as long as it can. So the skeptics can just move on along and wait for the higher resolution devices with higher specs that will perform less than prime due to higher resolution .
I agree with the OP.
For people complaining that this site is for devs, you belong in the DEVELOPMENT section. It's stupid that devs are constantly complaining about people posting opinions in the dev section and telling them to stay in the General section, then people post such material in the General forums and get flamed as well.
Regarding the Prime, I'm extremely disappointed. I've been an avid Android fanboy since the days of the G1 and the earliest "dessert" updates. I say this because I want to make it clear that I'm not an Apple troll AT ALL. With that in mind, Android has some serious, serious problems that need to be addressed both as a device platform in general and as an OS in specific. Asus also has some reckoning due with the Prime as well.
My Prime came to me via a Big Box retailer with 3 dead pixels, a spotty light sensor, the well known GPS issue, and WiFi that is consistently sub-par at best. I haven't tested yet, but there are also widespread reports of HDMI issues.
Heap onto that the fact that even stock Android under-performs as an OS. Stability issues from the start, even on ICS. Apps often have several annoying bugs that kill the experience - e.g. videos becoming unplayable in the Youtube app if you accidentally let the screen turn off. I'm currently using my Prime while sitting next to my girlfriend who is using her iPad 2, and I'm watching the iPad's UI zip by seamlessly as my Prime struggles to display the text I'm currently hunt-and-pecking out on the soft keyboard within the stock browser. Incidentally, my girlfriend has her iPad 2 handy because we were watching a Youtube video together on the Prime when I tried scrolling ahead and all hell broke loose. The app froze, jerked ahead, stopped loading video, the Prime became unresponsive, and eventually the app force closed. By the time I had restarted everything - dealing with several non-starts when trying to coax the app to seek ahead in the video - my girlfriend had already gotten her iPad, navigated to the video, cued it up, and picked up where we left off.
All of THIS with the fact that there is no spec that the Prime doesn't absolutely stomp the iPad 2 with in comparison. Oh, except usability, I guess.
People have every right to be disappointed with this product, and this is as good a venue as any to register that disappointment. Like it or not, Apple has set the bar high by allowing customers to take a device out of the box and get exactly what they were promised in the specs sheet. The amount of manufacturer defects and software incompatibilities present in the Prime flies in the face of this trend.
I suppose we can all just wait for cooked ROMs, though, where we will all trade system stability and a feature or two no longer functioning for a 5% performance increase
I'll tell you what, though, after 4 HTC Sensations (hardware defects in every single one), and now the Prime leaving MUCH to be desired, this Fandroid is about 2 seconds from calling it quits. Apple may not always "just work" as their BS marketing claims, but at least their devices don't arrive in shambles like so many Android devices I've owned.
Those of you longing for the day when XDA was almost exclusively a development forum, give it up. Because it covers the broadest array of devices and has the highest posting counts it has become the defacto source of information for everyone interested in a device, not just developers. The dev section's pretty much still intact but the general section is just that.
As for the hater, troll, and fanboy accusations, they've been a bit worse on this forum than is typical but I think a lot of it was just compounded by the number of major issues occuring at the same time (launch availablity, GPS expose, QC, etc.). It should settle down over time.
A lot of the most raging debates are over what the Prime is, where it sits in the tablet pecking order, and what it's meant to compete with. I'm assuming the HD Asus tablet that'll be shown in a couple of days will be both more expensive than the Prime and have better features too making it Asus' high-end device. If that ends up being true, the Prime's mission will become clearer - 1) be an excellent value, and 2) and exclusively offer a hard and detachable keyboard. That should help set some common expectations and make people judge it a little less harshly. Right now it's being compared to other higher-spec tablets and the iPad which isn't fair and may have not even been Asus' intention.
Diamondback2010 said:
Why exactly did you create a new topic....?
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MrGiggles said:
another newspaper article or Blog.. XDA can we get a personal Blog section?
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NatTheCat said:
Errrrrm what exactly is the point of this thread or Title for that matter?
Sent from my Transformer Prime TF201 using xda premium
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adiliyo said:
this.
xda used to be somewhere one could get help, learn about something new, or help the dev community, but lately it's just because this place for people to post how they feel about something or what they think about something when no one really cares.
posts that stated the fact that gps didn't work right, or wifi was weak = perfectly fine, since they publicised an issue that asus was trying to ignore.
posts that keep complaining about gps or why xyz feature isn't as good as their old tablet, or why they think people shouldn't buy the prime, or why they should buy tablet x = pointless, add clutter, and just make it hard to find actual information.
this thread falls into the latter.
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The arrogance of these post is obvious.
I posted here in "Eee Pad Transformer Prime General" about an apparent issue concerning the many attacks about the Prime issues, positive or negative. Maybe you haven't noticed.
If you were expecting development topics perhaps you should look at "Eee Pad Transformer Prime Android Development" or questions at "Eee Pad Transformer Prime Q&A." This is the General section, if you did not notice.
Otherwise you conceited opinion is just that, another opinion.
I don't think it's anybody's fault per se. This forum is mostly populated by early adopters who paid a premium for their tabs. When you paid big bucks, you want to feel good about your purchase, which is natural. Criticisms and complaints, however justified, get ya down. Part of the reason of buying toys is to feel good about using them. It's a normal human reaction.
Then you have the flip side, of people wanting to vent their frustration. Add the inevitable pushback, and it's a volatile and noisy mix.
Too, normal social cues are missing on a text-only medium. We all tend to be more coarse--and yes, more arrogant--in online exchanges. Unfortunate, but par for the course. Just have to roll with the punches.
In short, it is what it is. Take what you like, and ignore the rest. Complaining just adds to the noise level.
The fact of the matter is, if it is about the Transformer Prime, and is not a question, then this is the section the thread should be in...that is why "General" is here, practically a "catch-all". Granted, it can be frustrating if there are 25+ threads on "pre-order / stock" issues, or or the like. 2 or 3 threads is more than enough, if people use the search function, then "General" won't get cluttered with redundant posts.
( mine included, lol )
Not meant to single out fruit fans or others at all. The more I read threads here, the more I can only think that the forum is getting cluttered with crap from non-Prime owners, so that folks researching steer clear of the device, as if it were a concerted effort...
Then again, I could just be taking the conspiracy theorist avenue here, unwittingly. Who knows?
In reality, some have GPS issues, BT, Wifi, light bleed. I don't, so maybe that's tainting me. ICS was a fantastic upgrade for me as well, so maybe I'm just tainted toward the positive...
Anybody else?
lmfao this is almost as bad as the whiners and complainers here already, a conspiracy??
Sent from Elvis Presley's TFP (Yeah I'm still here *****es)
Probably. Seems like something Apple would do.
xIC-MACIx said:
lmfao this is almost as bad as the whiners and complainers here already, a conspiracy??
Sent from Elvis Presley's TFP (Yeah I'm still here *****es)
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Not trying to convince anybody, but have thought it for weeks now, and I keep seeing threads and posts that have bolstered my hypothesis (to me).
This is an awful assumption. These issues are real. I would almost think the opposite of your opinion, that people are on here to make the Prime SOUND LIKE THERE ARE NO ISSUES!
All of the people with Perfect Primes, Perfect Screen, Perfect Wifi, Perfect GPS, No Screen Lifting, etc. I have a hard time believe ALL of them, not some of them.
Also, I have seen quotes like "Asus is trying to make it right!" "Asus is a great company." Etc.
Those have to be the biggest LOL statements to say about Asus right now.
I think Asus is behind it. They hate making money.
Lots of the plants seem a bit simple to be prime owners too. Maybe just needs more active moderation now the initial burst of activity is done.
Conspiracy is a strong word! I am sure just about every company highlights the weaknesses of their competitors. An Apple employee once seriously told a friend of mine that Android was unsecure, and it would be easy for bad persons to steal his credit card information if he used that OS. I doubt Apple told this employee to say that, but that kind of stuff goes on everywhere.
There are real issues with the Prime for many people. They are not happy about them, so they are complaining. My Prime has been great, except for a semi-weak GPS. (I can get 9-12 satellites outdoors without wi-fi OFF, but it takes a long time to lock compared to my phone and probably won't work in a moving vehicle.) The wi-fi is probably weak also, but I've never had trouble with it, so I'm fine. I'm sure Asus would love to have this whole Prime development/release to do over! I knew the issues ahead of time (as I am not a super early adopter), but I decided to buy the Prime anyway ... I have a phone for GPS navigation ... and probably would never have used the Prime for that, anyway.
I have no hard feelings toward Asus and feel they are doing their best to make things right. I will buy their products in the future without hesitation. However, since the product design is flawed in the wi-fi / gps arena, they can only do so much ... many people will remain unhappy because Asus really can't make this one completely right.
The prime forums make me want to give up on XDA. No matter what the device if you give two identical ones to two different people they will have different issues. The prime simply has some flaws that may or may not affect you. So does nearly every other product of any kind on the market. So what if they are releasing a another prime device? It's fairly in line with there development cycle. Hell the entire tablet industry is on a short dev cycle right now like smartphones have been.
I know I really enjoy my prime despite the fact it seems to have poor wifi reception and I dislike the power button & charge port placement.
tshoulihane said:
Lots of the plants seem a bit simple to be prime owners too. Maybe just needs more active moderation now the initial burst of activity is done.
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I agree, just need a few more Mod's that have time to work here on this forum. One guy isn't enough to work with 50+ threads a day on the same topic...
Get this guy a tinfoil hat, pronto!
Danny80y said:
I agree, just need a few more Mod's that have time to work here on this forum. One guy isn't enough to work with 50+ threads a day on the same topic...
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+1000000000000000 That's probably more like it. There are blatant troll treads, but you're right about redundant gripe threads, to the point of it seeming like and utter spamfest of a hundred identical threads... by the same people, thread after thread.
Sent from my Transformer Prime TF201 using xda premium
Rogue100 said:
Get this guy a tinfoil hat, pronto!
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Lemme guess.. you reside in, or around, Cupertino?
There's just too many "should I buy it? I hear it sucks" threads for me to think there might be a smear effort going on... and I don't wear kleenex boxes on my feet.
Sent from my Transformer Prime TF201 using xda premium
I was thinking that since we have a single Positive Prime thread, why don't we consolidate the purely dissatisfied threads into one? That way, we are not invalidating complaints that are legitimate, but also not mucking up the front page of the board with complaint thread after complaint thread, most of which are complaining about similar issues. Of course, there are issues that emerge that warrant new threads, like the sleep issue that came out with .13.
I personally have had no issues with my prime, and have no problems with anyone who has had issues. You have legitimate gripes, but I think a new thread for every experience doesn't seem necessary. Much like there shouldn't be a new thread for every good experience, they should just be posted in the Positive Prime Thread.
What you guys think?
Heerocon said:
I was thinking that since we have a single Positive Prime thread, why don't we consolidate the purely dissatisfied threads into one? That way, we are not invalidating complaints that are legitimate, but also not mucking up the front page of the board with complaint thread after complaint thread, most of which are complaining about similar issues. Of course, there are issues that emerge that warrant new threads, like the sleep issue that came out with .13.
I personally have had no issues with my prime, and have no problems with anyone who has had issues. You have legitimate gripes, but I think a new thread for every experience doesn't seem necessary. Much like there shouldn't be a new thread for every good experience, they should just be posted in the Positive Prime Thread.
What you guys think?
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"Love" is general. "Complaints" are specific. "Love" is consistent. "Complaints" are random. Those that "love," love equally. Those with "complaints," vary from device to device. At last tally there were over 300 pages of complaints. The "Positive Transformer Prime Thread" has 35. While it would be nice for those that are happy to banish the complainers to an internment camp, it's not very practical. When Asus’ addresses the issues, the complaints will stop (or at least ratchet down to a typical XDA forum level).
Okay, but....
BarryH_GEG said:
"Love" is general. "Complaints" are specific. "Love" is consistent. "Complaints" are random. Those that "love," love equally. Those with "complaints," vary from device to device. At last tally there were over 300 pages of complaints. The "Positive Transformer Prime Thread" has 35. While it would be nice for those that are happy to banish the complainers to an internment camp, it's not very practical. When Asus’ addresses the issues, the complaints will stop (or at least ratchet down to a typical XDA forum level).
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I don't know that "Banishing" is exactly what the OP had in mind, but I agree it would be impractical. The thread would get too large and quickly, intil Asus gets down to it and takes care of the issues. What IS a bit frustrating is that so many threads get hijacked and TURN INTO complaint threads, no matter what the original premise was.
Another concern of mine (I hate to admit I was thinking about these thread even when offline. The damn Prime general thread has become a train wreck thats hard to look away from) is that thread like "Fanboyism at large on Prime forums?"
In there the guy that is going for "Prime # 9 says that few tech sites may pick up his story. This might be the kind of thing that convinces Asus TO move on, and not continue with Prime manufacture. Too costly, too may returns, RMA reworks, etc. That would NOT be good for those with a "marginal" Prime that works for the most part, but suffers from one item in the long list if issues. Say, Bluetooth Fallout. I am not convinced Asus has that resolved, and if so, then the current "FIX" is HW replacement.
If Asus kills the prime because the complaints convince them its a lost cause, who wins that one? The naysayers, and all the sideliners who have been filling forums with negative comments. THEY win, All Prime owners lose. If they sunset the Prime, in favor of another design, they will likewise either kill any further development, or at least reduce it to almost nothing. Not good.
wow, that was a bit harsh dont you think? I was just trying to suggest a solution to the several threads that have similar complaints, such as the My wifi/gps doesnt work like I want threads, or the "This isn't the tablet I want after having used it." threads. I am not suggesting to BANISH PEOPLE TO AN INTERNMENT CAMP WHERE I WILL ELIMINATE YOU THROUGH RACIAL CLEANSING. Sorry I offended you so greatly haha. This whole board has gotten a little out of control with snapback emotional responses over something that really doesn't deserve it. This is tablet, not the culmination of a racial identity or something that is actually worth being so upset over.
I even said in my first post, that there are issues that are new and emerging that deserve their own threads. I am not attempting to silence people who have legitimate gripes or complaints. I'm just suggesting a little organization. Sorry to offend you.
SmartAs$Phone said:
so many threads get hijacked and TURN INTO complaint threads
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But it's not the people working through issues that cause that. If you look at some of the current problem threads, it's the people not experiencing the issue jumping in with "mine's perfect" and challenging whether the issue even exists that moves the thread away from its original purpose. If people that were happy left the people that aren't alone (at least in issues threads) the threads would be half the size and the problems identified sooner.
BarryH_GEG said:
But it's not the people working through issues that cause that. If you look at some of the current problem threads, it's the people not experiencing the issue jumping in with "mine's perfect" and challenging whether the issue even exists that moves the thread away from its original purpose. If people that were happy left the people that aren't alone (at least in issues threads) the threads would be half the size and the problems identified sooner.
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I think both sides are guilty of this. I've been lurking for a while and seen people demeaning those who have problems, but also people who have problems have been accusing those who have no problems of blatant fanboyism. This is aside from my main point, which is simply organization.
Heerocon said:
This is tablet, not the culmination of a racial identity or something that is actually worth being so upset over.
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People are upset. It's a bit judgemental of you to think they shouldn't be. And coming in rather late to the party without the benefit of the experiences others have had and trying to (re)organize the forum is a bit presumptuous.
I'm by no means offended, but forums are shaped by the "whole" not a few individuals. Since the forum's moderated everyone here has the right and ability to make suggestions to the moderator. It's jerdog and af974 if you want to reach out to them.
If you guys look at some of the recent threads especially with all the firmware update releases. That there is no clear cut on whos side is whos..... with the exception of a few people. People who had problems had a probable fix with an update while the same update caused working primes to have flaws. And who knows what will happen in the next updates. Will it improve your prime or cure it or will it hinder it or even worse render it useless?
This would be my major gripe, that updates are being released with the lack of knowledge on what it will do on the machine. To add to it, is you are constantly reminded to update. And if you do get the bad hand of this round of updates, you are left to deal with it with no chance of reverting back to the previous update, and praying the next update whenever that will be that it will bring your prime back to normal. Which makes prime owners questions Asus's reliability. Yes, you maybe happy with your prime now but where in the emotional roller coaster state will you be in the future updates?
BarryH_GEG said:
People are upset. It's a bit judgemental of you to think they shouldn't be. And coming in rather late to the party without the benefit of the experiences others have had and trying to (re)organize the forum is a bit presumptuous.
I'm by no means offended, but forums are shaped by the "whole" not a few individuals. Since the forum's moderated everyone here has the right and ability to make suggestions to the moderator. It's jerdog and af974 if you want to reach out to them.
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I wasn't saying people should not be upset. I've said in almost every one of my replies, people have legitimate gripes AND HAVE THE RIGHT TO BE UPSET.
I was more talking about you blowing a request for organization out of proportion by calling it "a banishment to an internment camp" which in my opinion is a little inappropriate.
I'm not going to argue about this any further. I am in no way trying to silence anyone. All I SUGGESTED was a consolidation of similar threads to organize things.
Thanks.
a complaint threat won't work. What would work however is a complaint section. There should be a separate section called problems/complaints or problems/issues. Something to that effect. This way everyone who wants to talk about their problems can talk in there, then mods would be free to delete all of the redundant complaint threads from the general section. It really is win win for both sides.
Thank you. All I am looking for is solutions to the obvious problems this board is having with redundancy.
In response to Junrider, should I enter the camp of unsatisfied prime owners, I would like to be able to quickly find people with similar issues and be able to communicate with them effectively instead of sifting through 300 pages of general complaints, trying to find people who are experiencing the same thing. I don't know if that will happen to me but it would be convenient if the threads were organized for people who are experiencing problems.
Heerocon said:
should I enter the camp of unsatisfied prime owners, I would like to be able to quickly find people with similar issues and be able to communicate with them effectively instead of sifting through 300 pages of general complaints, trying to find people who are experiencing the same thing. I don't know if that will happen to me but it would be convenient if the threads were organized for people who are experiencing problems.
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Click to collapse
Unfortunately, i dont think it will happen. For every complaint thread you will have people from the other fence commenting:
"If your not happy, return it"
"My prime is working perfectly, i dont get why your shouldn't"
"Its your fault"
"You knew what you were getting yourself into, so why are you complaining?"
"Cool story Bro!"
"already a thread, so why are you making another one?"
ETC.....
This will then get all sides riled up and go off tangent to what the original thread is suppose to be. So sifting through the threads for useful tidbits will be your expertise if you not one yet.
And this thread is not enough for listing the problems of the Prime. This essentially needs more division because the there has been problem threads of the prime's every square inch. From back plate, screen, circuitry, battery, connectors, GPS, wifi, bluetooth, OS, all the updates, apps, and processor.
If i missed something chime in..
SmartAs$Phone said:
I don't know that "Banishing" is exactly what the OP had in mind, but I agree it would be impractical. The thread would get too large and quickly, intil Asus gets down to it and takes care of the issues. What IS a bit frustrating is that so many threads get hijacked and TURN INTO complaint threads, no matter what the original premise was.
Another concern of mine (I hate to admit I was thinking about these thread even when offline. The damn Prime general thread has become a train wreck thats hard to look away from) is that thread like "Fanboyism at large on Prime forums?"
In there the guy that is going for "Prime # 9 says that few tech sites may pick up his story. This might be the kind of thing that convinces Asus TO move on, and not continue with Prime manufacture. Too costly, too may returns, RMA reworks, etc. That would NOT be good for those with a "marginal" Prime that works for the most part, but suffers from one item in the long list if issues. Say, Bluetooth Fallout. I am not convinced Asus has that resolved, and if so, then the current "FIX" is HW replacement.
If Asus kills the prime because the complaints convince them its a lost cause, who wins that one? The naysayers, and all the sideliners who have been filling forums with negative comments. THEY win, All Prime owners lose. If they sunset the Prime, in favor of another design, they will likewise either kill any further development, or at least reduce it to almost nothing. Not good.
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It's funny that you mentioned this. After all of my information gathering and putting together a very compelling story with receipts, pictures, quotes etc... I almost hit the send button last nite. The problem is, I'm concerned(resale value) how this will affect others with a good Prime or if I happen to find one. Currently the Prime is sold out in my area. When Bestbuy receives new units I will give it another go.
March is coming fast, and with it other quad core competitors. It will be interesting to see how the Prime fares when it's not the only quad core tablet on the market. By then the TF300t and TF700t will be making noise.
I agree with op too much out of hand. If people think its warranted then OK. I got several PM from people saying that we should do like the negative posters. As we know the positive ones outnumber those with issues. It was suggested to me that we start making a new thread for everything that works great on our primes. Then that'll let the ones with issues see how it is. Cuz if we started doing that, then we would quickly override n overshadow the issues threads. Which basically has the same people in it posting over n over again. The ones without issues are greater in numbers and therefore if we started making a new thread for every good thing working on our prime then maybe that'll get a message across. Then see how the complaint thread people feel. Cuz we have every right also to make a new thread on all the good stuff also like the complainers do with everything that doesn't work.
So this is the warning..lmao. already there are several just itching to get this started. I was against it n seems extreme but with all the complaint threads, maybe its needed. Just like those complaint threads on a particular issue that people keep making same threads on, Good prime owners can all do the same with the different things that do work. You don't want to get into a numbers war with the good prime owners. All polls already show we majority. So heed the warning. Consolidate complaint threads into 1 for at least each issue. Not just one giant one. 1 positive thread was made for centralization. Don't make us start expanding up n dis mofo..lmao
---------- Post added at 03:22 PM ---------- Previous post was at 03:19 PM ----------
skygunner27 said:
It's funny that you mentioned this. After all of my information gathering and putting together a very compelling story with receipts, pictures, quotes etc... I almost hit the send button last nite. The problem is, I'm concerned(resale value) how this will affect others with a good Prime or if I happen to find one. Currently the Prime is sold out in my area. When Bestbuy receives new units I will give it another go.
March is coming fast, and with it other quad core competitors. It will be interesting to see how the Prime fares when it's not the only quad core tablet on the market. By then the TF300t and TF700t will be making noise.
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You gonna be waiting till June on that buddy..lmfao. plus its already confirmed the TF-300 is not a prime replacement. Its actually a lower spec device for a completely different market sector. It's more like an OG transformer 1.5. Lower spec than the prime..meaning less powerful and less features.
demandarin said:
All polls already show we majority
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Polls changes. Why? Because with every prime firmware update you get working primes that are now showing problems. Before it might a huge landslide win lets say 5:1. Of course we really dont know the actual numbers, but the recent poll on trust on Asus shows maybe a 2:1 on prime owners that are happy with Asus. Gates are open on your happy prime end and people are slowly wandering there way over to the other side. Hopefully, Asus can get their act straight and pick up the consumers that they lost, while still keeping the happy ones.
demandarin said:
I agree with op too much out of hand. If people think its warranted then OK. I got several PM from people saying that we should do like the negative posters. As we know the positive ones outnumber those with issues. It was suggested to me that we start making a new thread for everything that works great on our primes. Then that'll let the ones with issues see how it is. Cuz if we started doing that, then we would quickly override n overshadow the issues threads. <snipped to address this comment>
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To me, the point is every thing that works GREAT does not make it GREAT! We all purchased the Prime expecting to get GREAT. This is a cutting edge device. Sure we might expect a few "glitches" with a new OS (ICS) but we didn't expect to see all the issues we have been seeing. I am actually a pretty happy camper with my Prime but I keep thinking...well I can live with lousy GPS, or I can live with slight light bleeding on one corner, or I can live with that one or two stuck pixels, but the point is, IMO, why should I have to at this price point? Worse issues are constant reboots, poor battery life, sleep of death, a whole plethora of issues. I don't want to pick a nit here but I'm seriously considering waiting for a 100% working device (which would be GREAT) or settling for one that I can live with!
edster00 said:
To me, the point is every thing that works GREAT does not make it GREAT! We all purchased the Prime expecting to get GREAT. This is a cutting edge device. Sure we might expect a few "glitches" with a new OS (ICS) but we didn't expect to see all the issues we have been seeing. I am actually a pretty happy camper with my Prime but I keep thinking...well I can live with lousy GPS, or I can live with slight light bleeding on one corner, or I can live with that one or two stuck pixels, but the point is, IMO, why should I have to at this price point?
I don't want to pick a nit here but I'm seriously considering waiting for a GREAT device or settling for one that I can live with!
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For me, and several others, it is a ggreat device. I don't have to settle for bad light bleed or stuck pixels because I don't have those issues. Its about what you want though. For me, I'm good. No need tl wait. I made a great decision in my Prime and have no regrets. I'm not trying to convince people it is. The ones who satisfied already know it is.
Honestly, if someone is not satisfied and within their return window, just return the device. If its that faulty to where you can't enjoy it, do what you feel is right. If you have a faulty device one way or another and want to ride this train because you know it'll lead to a great place, then welcome aboard. We all prime owners one way or another. No reason for people with good working primes to make those that don't have them feel bad or that they lucked out. No reason for people with faulty devices to try to convince LR rationalize that everyone has a broken Prime. One thing for sure, I'm keeping this mofo. Works to great for me. Hopefully Asus will finally make everyone happy n fix this fiasco of a launch. Its not too late to then this whole thing around. So everyone can be posting how much they are pleased with device. PRIME has too much potential to let it go to waste. Ill ride this train all the way till the end no matter what. This all has been the most enjoyable experience here in xda I've ever had. Its like entertainment. Love the debates. Love the poking fun St each other. A very diverse group of owners up here no doubt and that's what xda is about. Diverse people from all over the world coming together for love of technology and a particular device. EVEN people with faulty devices don't really want to return it.
SO Asus, if you dont want to lose more fans than you already have, you better do something and announce something BIG, fast. PRIME supposed to take peoples minds off of what's coming up. With the large number of defective devices out here, people not going to hesitate to look past prime n jump ship unless you address them ASAP. Get it together Asus. Not fair for some of us to enjoy our devices n others not. You should want everyone to be happy with your product. So in a way, my experience is tainted also because our fellow members can't be happy with their devices. Which the expect nothing less than the best and what you said you would provide. LIVE BY YOUR MOTTO....this is my letter to you Asus......[sheds a tear...lol]
I was kind of playing devil's advocate ... the only real issue with my Prime is the GPS performance while driving, but I am able to wi-fi tether to my phone if for some reason I don't want to use my phone for navigation. I think the "Official" sticky threads are sufficient for reporting issues. I think XDA forum (ASUS Prime section) has deteriorated because of all the overlapping threads.
Sent from my ADR6350 using xda premium
demandarin said:
SO Asus, if you dont want to lose more fans than you already have, you better do something and announce something BIG, fast. PRIME supposed to take peoples minds off of what's coming up. With the large number of defective devices out here, people not going to hesitate to look past prime n jump ship unless you address them ASAP. Get it together Asus. Not fair for some of us to enjoy our devices n others not. You should want everyone to be happy with your product. So in a way, my experience is tainted also because our fellow members can't be happy with their devices. Which the expect nothing less than the best and what you said you would provide. LIVE BY YOUR MOTTO....this is my letter to you Asus......[sheds a tear...lol]
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Aweeee
From: Gregory Lee Joplin
To: "godwin_yan "jonney_shih "Jerry_Shen
Sent: Tuesday, April 3, 2012 10:18 PM
Subject: Re: Transformer Prime
Dear Mr Yan,Mr Shih,Mr Shen
I'm very sorry that you chose to not answer my email re the WI-Fi/GPS issues that continue to plague the Prime Tablet and I'm glad I decided to return mine. I feel your lack of interest in my concerns as a consumer mean you do not value me or the quality of the product you bring to the international market. So much for your mission statement(“Passion for Technology, Focus on Quality, Long-Term Relationships and Perseverance”.It's only a matter of time before people in the forums(Prime/Xda Developers will realize this truth also and that the magic software update that they continue to be promised will not fix the Wifi/Gps issues. This is why the Transformer Infinity 700 is going to be released.After the Prime I'm not waiting around you had your chance for another consumer and chose to ignore me.
There are plenty of new tablets coming out this year which can match the Infinity specifications the Acer Iconia Tab A 700
is one of them.
As I said in my first email I REALLY WANTED the Asus Transformer Prime.
I'm considering sharing my Prime experience by posting this this email in the forums.
Yours truly.,
Gregory Lee Joplin
From: Gregory Lee Joplin
Sent: Friday, March 30, 2012 9:57 PM
Subject: Transformer Prime Concerns Case #1654881
To:
Jerry Shen, Godwin Yan, Jonney Shih
*
Re Transformer Prime TF201Case #1654881
*
I tried getting my case #1654881 resolved through Mr Hai Trat through emails and telephone calls with no success and totally unacceptable answers to my situation. I also tried through your head office in Ontario Canada and was put on hold.
As a last resort I'm going to the top and hoping you will look after me through ASUS’s mission statement states: “Passion for Technology, Focus on Quality, Long-Term Relationships and Perseverance”.* It's only a matter of time before people in the forums(Prime/Xda Developers will realize this truth also and that the magic software update that they continue to be promised will not fix the Wifi/Gps issues. This is why the Transformer Infinity 700 is going to be released.After the Prime I'm not waiting around you had your chance for another consumer and chose to ignore me.
There are plenty of new tablets coming out this year which can match the Infinity specifications the Acer Iconia Tab A 700
is one of them.
As I said in my first email I REALLY WANTED the Asus Transformer Prime.
I'm considering sharing my Prime experience by posting this this email in the forums.
Yours truly.,
Gregory Lee Joplin
*
*Here is my situation:
*
I recently purchased (within the last 90 days) the 32GB version of the Transformer Prime in Victoria, BC Canada from Staples and paid $600 and I was looking forward to getting the keyboard and getting a lot of use out of it. Instead of this I had nonexistent GPS in that I couldn't get a decent/accurate reading from my apartment. I live in a one bedroom apartment in a small building with no large buildings around. All I wanted was the location of my apartment and it could not do that. I had NO INTENTION of using it as a GPS unit in my car. Mr Hai Trat (ACI) answer to this question was GPS on the Prime has been removed from Marketing sheets so getting great accuracy will not occur if you purchase a Prime.* At this point it will not be up to par for this function unfortunately. I attach that email for your reference.
*
The Wi-Fi was not strong and varied strength even at a distance of less than 10 feet.* Mr Hai Trat’s answer to this was for the Wifi/BT strength/symptoms the newer iterations perform better, however they will not be as great as our Prior TF101.* I believe this is because of the antenna redesign we had with the Prime.* I have tested the new C3 batches and getting good download speeds within 15 feet of our routers.* Anything passed will degrade quite significantly. I also attach that email for your reference.*
*
These are totally unacceptable answers in that I'm been told the product is not up to par and the previous model TF-101 has better download speeds. This makes no sense at all that an older model preforms better. *Besides the problems are due to the metal back on the Prime and these issues will not be fixed with software updates, this is where the new Asus Infinity 700 when released will solve these problems as it has a plastic strip on the back.* Mr Hai Trat confirms this in his email, (I believe this is because of the antenna redesign we had with the Prime)* What is the point of a $600 Wi-FI only tablet with lousy Wi-Fi and Gps problems* I ended up returning it to Staples.You are doing software updates on a regular basis but these do not address the WI-Fi/Gps issues at all.
*
Thanks for your time and I look forward to your response as I really want an Asus transformer prime that has the quality you talk about in your mission statement and lives up to its specifications.* My alternative plan is the just announced Acer A-510 or the A-700 the Lenova K2 when its released and than the Infinity A700 providing it works according to specifications.* I WANT NOTHING TO DO WITH APPLE PRODUCTS.
What I'm asking for is an Asus Transformer Prime that has a proper plastic panel along the top in the back so that WI-Fi/Gps/ can work fully the way they are intended to and download speeds that are better than the previous model TF-101* in other words a Prime that lives up to and matches the its specifications.this is what I want* just like your mission statement says Focus on Quality, Long-Term Relationships and Perseverance”.
I look forward to your response.
*
Yours truly.,
Gregory Lee Joplin
*
*
Here is a copy of the last email I sent to Hai Trat
JR. Technical Product Manager
*
From: Gregory Lee Joplin
Sent: Tuesday, March 27, 2012 4:51 PM
To: Hai Trat (ACI)
Subject: Re: Transformer Prime Concerns Case #1654881
*
Hi Hai
Its really important that you answer my questions as this will determine whether I wait for the infinity 700 or get the Acer A700 or the Lenovo K2.
Re The prime
1/ has the gps been disconnected?
2/Does the Gps function to find your current location?(ie home/wifi spot in Coffee Shop or on street)
(I'm not talking about using the Gps in a car at all)
3/ As the WiFi signal strength/problems been fixed at all withe the various updates?
There is so much contradiction on Blogs/forums I HAVE NO IDEA who to believe.
I would really prefer to get the 64gb prime along with the dock from Staples as I can get a good deal but on the other hand I expect gps/wifi to function really well for the price I would be paying.
I know the infinity is going to cost more and the Gps/Wifi will be better and it will have a higher resouloution screen and cost about a $100 more.
(I REALLY DO NOT WANT TO SPEND THIS EXTRA MONEY!!!
So Hai please tell me the answers to the above questions
You have never lied to me so i trust your opinion.
*
*
Thanks
Greg
*
From: "" <Hai_Trat
To: joplin_gl
Sent: Tuesday, March 27, 2012 5:05 PM
Subject: RE: Transformer Prime Concerns Case #1654881
*
Dear Gregory,
*
Yes, sorry I was out of office for some time.
*
Here is the answers as best as I can provide them for you.
*
1)***** GPS on the Prime has been removed from Marketing sheets so getting great accuracy will not occur if you purchase a Prime.* At this point it will not be up to par for this function unfortunately.
2)***** Yes, it will still function as an A-GPS (Assisted GPS) as long as the condition of keeping an active Wi-Fi and using it within the scope of Google Maps occurs.* All our testing has confirmed accuracy to be within 100 meters.* But this is mostly because of wi-fi location and not for GPS itself.
3)***** For the Wifi/BT strength/symptoms the newer iterations perform better, however they will not be as great as our Prior TF101.* I believe this is because of the antenna redesign we had with the Prime.* I have tested the new C3 batches and getting good download speeds within 15 feet of our routers.* Anything passed will degrade quite significantly.
*
I am not sure if I answered your question on the Infinity.* But it has not been declared for an official release on North American shores.* I am anticipating closer to the end of the year before it gets released.* But this may change as we have executive management from headquarters in Taiwan change info on release dates, I do not determine this.* When the time comes and more details emerge for the Infinity Pad for North America, I can let you know.
*
I do want to say that I would prefer to keep our customers but this is the best info I can provide to let you use for our tablets for making a good purchasing decision.
*
*
Thanks,
Hai Trat
JR. Technical Product Manager
Inspiring Innovation．Persistent Perfection
Oh god, not another one of these threads.
detta123 said:
Oh god, not another one of these threads.
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What..did the thread title mislead you?
I don't think he should've posted this. lol. If true, this blows all the doors on Infinity pad. Letter said there is no confirmation on an American shore release. plus it said if it were to release here, it won't be till the end of the year. DANG!
I would think alot who were waiting on Infinity pad should be disappointed reading this. I don't get significant drop offs of download speeds past 15ft. from router..lol.
Seems like he purposely left some info out though. Especially in regards to the announcement coming up. Which would affect some of his statements in there regarding the prime and how it would perform on certain tasks.
I've seen some people with newer models post they don't have the wifi/BT drop off issue. That's with using BT headset to stream audio while using tablet to stream movie or video through wifi. Someone in another thread basically summed up what's happening though. Anytime a manufacturer goes with a single chip that has wifi and Bluetooth on it, its liable to suffer that issue. Manufacturers do this to cut down on costs. When they use a seperate chip for wifi and Bluetooth, it hardly suffers from issue or not at all. Most companies now are using the single chip design. we already know, from FCC report, that the new 300 model has the single chip design and it specifically states that wifi/BT can't operate together, so simultaneous mode not needed. Other phones and tablets suffer from same issue. Its dependent on whether the wifi/BT is on the shame chip or sharing the same antennae.
micaman said:
What..did the thread title mislead you?
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Nothing misleading.
I think alot of people like myself are just making the best of what we have. Asus will not rectify the situation and most of us are outside of return policy, so we just try to live with the problems. Once this tablet breaks (wont be long, im sure.....) then I will either cash in my warranty or sell my replacement online, take my losses and move on.
Its kind of like if you have a bad disease and are trying to move on with your life but someone keeps saying "aww man, really sucks you have XXXX disease huh?"
Thats my 2 cents atleast, but I do share your concerns.
Sent from my Transformer Prime TF201 using Tapatalk
Yay, another exciting thread like this! Thanks for posting! OMG!
teh_lorax said:
Yay, another exciting thread like this! Thanks for posting! OMG!
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OMG! thanks for replying!
benefit14snake said:
Nothing misleading.
I think alot of people like myself are just making the best of what we have. Asus will not rectify the situation and most of us are outside of return policy, so we just try to live with the problems. Once this tablet breaks (wont be long, im sure.....) then I will either cash in my warranty or sell my replacement online, take my losses and move on.
Its kind of like if you have a bad disease and are trying to move on with your life but someone keeps saying "aww man, really sucks you have XXXX disease huh?"
Thats my 2 cents atleast, but I do share your concerns.
Sent from my Transformer Prime TF201 using Tapatalk
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S
So what you are saying is that the OP should have been sympathetic to your feelings?
teh_lorax said:
Yay, another exciting thread like this! Thanks for posting! OMG!
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Funny, I was thinking the same of your response. OMG!
thank you for posting this. its disappointing to see the response. i think asus has little concern for end users.
yes, I'd like to thank Joplin for this as well. I think he did most of us a service, as I did not recceive an official response from Asus yet (Thanks SmartAssPhone for the idea). It confirms what most of us surmise, either you get a great router and repeater or else you are SOL. BT and Wifi are crap as well. Oh well. Glad I picked up the Squaretrade warranty. All I can hope now is that the dock works with the 700 and it works up to par. If not, I'll move on to something different. One of these days one of these companies is going to do us right - with working components, great screen, great brightness, great wifi and bt, and great support. Until then, bah.
micaman said:
S
So what you are saying is that the OP should have been sympathetic to your feelings?
Funny, I was thinking the same of your response. OMG!
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Click to collapse
No, what I am saying is people should just move on enjoy it while they can and speak with their pockets. Emails (rarely) work on a corporation like this. I could care less and I really shouldn't talk for other people but I am done with Asus. Period.
I will play with my toy until it breaks and then buy a different manufacture.
What's probably going through his head is: well, its just one customer there is 6 billion more. Idk.
Sent from my Droid Razr using Tapatalk
benefit14snake said:
No, what I am saying is people should just move on enjoy it while they can and speak with their pockets. Emails (rarely) work on a corporation like this. I could care less and I really shouldn't talk for other people but I am done with Asus. Period.
I will play with my toy until it breaks and then buy a different manufacture.
What's probably going through his head is: well, its just one customer there is 6 billion more. Idk.
Sent from my Droid Razr using Tapatalk
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Click to collapse
I get it, you're frustrated (I have some issues with the tablet myself) but no need to attack OP. Had the email response from Asus been positive like "free upgrade to TF700" members would be lined up to thank his ass. So is your issue with the OP for sending and posting the email or with the response from ASUS?
Think about it.
I'll throw in my two cents, but its just my opinion. I have owned devices from a handful of different Android manufactures: Motorola, Samsung, Asus, etc and with each device there was ALWAYS problems and each manufacturer got scolded just as Asus is now. I learned a while ago that it really IS NOT THAT BAD, and what happens here is a PSYCHOLOGICAL ISSUE. Sounds a bit far fetched, I know, but trust me (the guy with less than 10 posts), unless your device is completely fubared you are just making it out to be worse than it really is.
What happens is, you get a new shiney toy that is extremely over priced. You feel guilt for spending so much money, but you justify it to yourself. You get on the forums to read up about your newly aquired device, only to see all types of complains from other users. You get to thinking, maybe I made a mistake, maybe spending this much money on this device was a mistake. You franticly look through your device to see if you have the same problem. If you find that your device shares a similar problem, then you are eager to justify to yourself that you did in fact make a mistake. ZOMG Wifi is only getting 30mbs down, while your ISP doesn't even provide 15mbs down.
But look, there are some really messed up devices out there and sometimes these types of posts are warranted. But, just remember, nothing is perfect, and regardless of what you might think the Prime is an amazing device.
robproctor said:
I'll throw in my two cents, but its just my opinion. I have owned devices from a handful of different Android manufactures: Motorola, Samsung, Asus, etc and with each device there was ALWAYS problems and each manufacturer got scolded just as Asus is now. I learned a while ago that it really IS NOT THAT BAD, and what happens here is a PSYCHOLOGICAL ISSUE. Sounds a bit far fetched, I know, but trust me (the guy with less than 10 posts), unless your device is completely fubared you are just making it out to be worse than it really is.
What happens is, you get a new shiney toy that is extremely over priced. You feel guilt for spending so much money, but you justify it to yourself. You get on the forums to read up about your newly aquired device, only to see all types of complains from other users. You get to thinking, maybe I made a mistake, maybe spending this much money on this device was a mistake. You franticly look through your device to see if you have the same problem. If you find that your device shares a similar problem, then you are eager to justify to yourself that you did in fact make a mistake. ZOMG Wifi is only getting 30mbs down, while your ISP doesn't even provide 15mbs down.
But look, there are some really messed up devices out there and sometimes these types of posts are warranted. But, just remember, nothing is perfect, and regardless of what you might think the Prime is an amazing device.
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there it is in a nutshell. very well stated. thanks for this post(I ran out for the day till it resets).
nobody gives two ****s about your whiny emails. take your device back if you don't like it
knives of ice said:
nobody gives two ****s about your whiny emails. take your device back if you don't like it
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nobody gives two ****s about your whiny replys. don't read the thread if you don't like it.
See how it works?
robproctor said:
I'll throw in my two cents, but its just my opinion. I have owned devices from a handful of different Android manufactures: Motorola, Samsung, Asus, etc and with each device there was ALWAYS problems and each manufacturer got scolded just as Asus is now. I learned a while ago that it really IS NOT THAT BAD, and what happens here is a PSYCHOLOGICAL ISSUE. Sounds a bit far fetched, I know, but trust me (the guy with less than 10 posts), unless your device is completely fubared you are just making it out to be worse than it really is.
What happens is, you get a new shiney toy that is extremely over priced. You feel guilt for spending so much money, but you justify it to yourself. You get on the forums to read up about your newly aquired device, only to see all types of complains from other users. You get to thinking, maybe I made a mistake, maybe spending this much money on this device was a mistake. You franticly look through your device to see if you have the same problem. If you find that your device shares a similar problem, then you are eager to justify to yourself that you did in fact make a mistake. ZOMG Wifi is only getting 30mbs down, while your ISP doesn't even provide 15mbs down.
But look, there are some really messed up devices out there and sometimes these types of posts are warranted. But, just remember, nothing is perfect, and regardless of what you might think the Prime is an amazing device.
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From getting into quite a few debates on this subject about several devices, I have come to the conclusion (opinion) that there are two types of people involved in these debates.
1) Your average working guy. he either saves up quite a bit of money or is buying a tool (not a toy) that he plans to make good use of.
and
2) People with a large amount of disposable income who buy something like the Prime as a toy or a status symbol.
In the first case we have someone who expects to receive the value they paid for, either because it cost them a relatively large amount, or because they bought a tool to serve a purpose or purposes.
When it doesn't work these people feel they have not gotten good value for their money or are unhappy that the tool they purchased does not do what it was advertised to do. In either case they feel defrauded. In most cases they want the tool and would like to see the manufacturer actually FIX the problem so the product works as advertised.
In the second case you have, IMO, people with more dollars than sense who bought a toy or a status symbol and they don't really care if it performs to the advertised spec or not as long as they can play with it a bit (till the next new shiney comes out, pretty much like children) or so they can hold it up to their friends for the "cool factor" (actual functionality not required).
Personally, I hold the second case as at least partially responsible for the problem. If more customers (I am NOT some brainless consumer, thankyouverymuch!) stood up and *****ed at the manufacturer until the manufacturer made things right, the manufacturer would be less likely to release shoddy merchandise in the future. And if retailers had to (by law) eat the cost of returns they'd be less likely to carry merchandise from manufacturers with shoddy reputations.
So you can either be a sheeple (i.e. consumer) and continue to get fleeced by slipshod design/manufacturing/testing processes from shoddy companies, or you can stand up and let 'em know this behavior is unacceptable.
And as for you whiney Prime (or insert device here for other XDA forums) fanbois/fangurls, the thread title is pretty clear. If this type of thread triggers your angst or vapours or whatever your issue is, stay out.
cool story bro...
now be gone from the prime forums.. enough bad wifi threads here. go wine on apple forums.
Sent from my Inspire 4G using XDA
micaman said:
I get it, you're frustrated (I have some issues with the tablet myself) but no need to attack OP. Had the email response from Asus been positive like "free upgrade to TF700" members would be lined up to thank his ass. So is your issue with the OP for sending and posting the email or with the response from ASUS?
Think about it.
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Attacking the OP? I didn't think I attacked anyone. Just expressing my views just like anyone else on this forum. If I did "attack" someone, I am truly sorry.
Sent from my Transformer Prime TF201 using Tapatalk
Well I was told to go elsewhere to complain about Asus and the problems I am having with the $680 64Gb prime I bought. So since Diamondback is getting tired of closing threads and deleting posts, I decided on starting a thread were people who need or want to vent can come and vent. And to be fair if you have good things to say about Asus or your Prime please share it here.
As I have tried to say before I like my Prime but am getting tired of the problems that have not been fixed or pop up after an update is released..
I think the gps dongle, while a nice gesture was a misstep for Asus. I would have just taken that on the chin. The hardware/software problems that have not been resolved are far worse. I don't give a s- about gps. Again, nice move on their part, but the dongle does me zero good if the damn thing crashes and freezes. I'll take the wifi issues, it's not that bad. Just give me a functional f'n unit that doesn't run slower than my ibm 286. \rant
There is a class action suit going on. I was actually contacted today by one of the lawyers doing it. You can email [email protected] and tell him you want to be apart of it.
I miss the complaint thread. At least there was the hope that Asus would actually read their own thread, which ended up not being the case.
Better hurry up, this one will probably closed to.
Bout to pack bags from XDA with all of this crap. Its a shame.
All were looking for is answers.
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graffixnyc said:
There is a class action suit going on. I was actually contacted today by one of the lawyers doing it. You can email [email protected] and tell him you want to be apart of it.
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Another one? I thought that got killed
David522d said:
Better hurry up, this one will probably closed to.
Bout to pack bags from XDA with all of this crap. Its a shame.
All were looking for is answers.
---------- Post added at 02:35 AM ---------- Previous post was at 02:34 AM ----------
Another one? I thought that got killed
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its the same lawsuit but its not going anywhere really. The case against Asus isnt strong. Its likely to get thrown out before it even really begins. Hence the reason no official filing has even been done yet. This is just something someone "Wants" to bring against asus. Nothing thats actually happening or going on yet.
jrkart99 said:
I think the gps dongle, while a nice gesture was a misstep for Asus. I would have just taken that on the chin. The hardware/software problems that have not been resolved are far worse. I don't give a s- about gps. Again, nice move on their part, but the dongle does me zero good if the damn thing crashes and freezes. I'll take the wifi issues, it's not that bad. Just give me a functional f'n unit that doesn't run slower than my ibm 286. \rant
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Absolutely true.
Asus took the easy way out by sending us a 4 dollar piece of plastic and wire, instead of working on the actual issues.
Since i see demandarin posting in this thread, so much for your update prediction. This is getting totally ridiculous. , and Asus seems fine with it.I have bought so much Asus stuff over the years, i will be rethinking that, after the prime fiasco,
Sent from my Transformer Prime TF201 using XDA Premium HD app
demandarin said:
its the same lawsuit but its not going anywhere really. The case against Asus isnt strong. Its likely to get thrown out before it even really begins. Hence the reason no official filing has even been done yet. This is just something someone "Wants" to bring against asus. Nothing thats actually happening or going on yet.
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Class action suits are awesome for all lawyers involved and the original filer. No one added to the class gets anything useful.
Sent from my Transformer Prime TF201 using Tapatalk 2
demandarin said:
its the same lawsuit but its not going anywhere really. The case against Asus isnt strong. Its likely to get thrown out before it even really begins. Hence the reason no official filing has even been done yet. This is just something someone "Wants" to bring against asus. Nothing thats actually happening or going on yet.
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That's really your personal opinion on the matter. How it unfolds.. I guess we'll have to just wait and see (we won't find out until few yrs later anyways). Btw, what do you mean by no "official" filing?
http://www.courthousenews.com/2012/02/13/ColinvASUS.pdf
What else do you need?? What's more official?
You sir are mistaken.
demandarin said:
its the same lawsuit but its not going anywhere really. The case against Asus isnt strong. Its likely to get thrown out before it even really begins. Hence the reason no official filing has even been done yet. This is just something someone "Wants" to bring against asus. Nothing thats actually happening or going on yet.
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This is not correct, the papers were filed over two months ago, the case is strong and will move forward in good time. ASuS as already been to two informal hearing at the various law firms involved when they were in CA. And as stated in previous post, you can let the team know that you'd like to be a part if they need anymore actual users of this product to appear in court. I've been watching mr. demandarin for quite some time and I'm sorry to say, but I feel he is either privileged by ASUS or just a tireless fan boy. Nothing wrong with enjoying a product and company that as serviced you to your satisfaction, but most of us that have kept quite for some time have followed long and tedious arguments that involved this individual. I give credit where credit is due but do not idolize any company, person, device or anything else so I can be a little more unbiased when assessing a situation. If you are unhappy with a product, this is the place to seek help, and if you can get a actual rep to listen, good for you! If you can't, then it's time to take legal action and get louder so that others are protected from having the same treatment as you. So by all means, follow the previous posters advice, seek out legal action. It will be funny to see how many fans will have their hand's out for the settlement money when it is awarded. Mark my words.
Thanks
I am glad to see that this tread is getting used. I also want to thank all who posted here as I have learned more about what is going on and what people are looking for. I have learned that I am not the only one who wants a stable working Prime over a GPS dongle.
I also would like to know if anyone has tried to use a Huawei E369 Datacard with their Prime. I have read that the Huawei 17xx was working but would like to buy the newest one out that will work so it will last at least 5 years before it becomes outdated.
I've noticed as of late that asus has stfu about everything. I realize that Gary was sick, but "official posts" are becoming fewer and farther between. They are going into defense mode. They know they are sol to fix the issues without having to put out a full recall which is a huge embarrassment and going to cost them an arm and a leg, plus street cred. It's getting to end game folks. They better be brewing a software miracle, or an overall solution. I think a lawsuit has legs with the horrible performance, Dongle be damned.
I would think a class action lawsuit has a foothold. There is absolutely no way that Asus did not know about the wifi and GPS issues when they launched. They got caught up in the "iPad killer" hype and wanted to get them out by Christmas. The lack of advertising by Asus and the retail establishment is icing on the cake.
Funny thing is that I picked up a Galaxy Tab 2 7.0 for my birthday last week and it is snappier than my Prime (especially when browsing and installing from the Play store)
The lack of updates is disconcerting as well. Perhaps there are no further firmware/software fixes for this device.
It is simply a small blip on the Android Tablet radar that will go down in history as a complete and utter failure.
Kasper31 said:
I am glad to see that this tread is getting used. I also want to thank all who posted here as I have learned more about what is going on and what people are looking for. I have learned that I am not the only one who wants a stable working Prime over a GPS dongle.
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There has been a ton of discussion about this just today, problem is it keeps getting shut down, either by reported posts, or, over zealous mods, either way, the ends the same
The mysterious , unreleased firmware should be telling everybody something, the og transformer has had the update to .24 for quite sometime, the prime testers have had it for at least 2 weeks or more, one in particular gave today as a release date, even though some of those testers are reporting good results, I'm not buying it. If it was ready for prime time it would have dropped.It seems like I have new issues pop up every day, or the same issues manifesting in different ways
I have multiple issues with prime, i am going to ask Asus for a refund, probably more than ask, and go with something else, other tegra 3 tablets available, and the A700 and thrive are getting rave reviews, They certainly can't be worse than the Prime, and i doubt they will go backwards with no explanation like the prime.Asus is going to lose my business for sure
I have 2 different PM's to both Asus_usa and Gary key, for 2 and a half days now, so far no response yet, for dedicated forum support, thats unacceptable.
Sent from my Transformer Prime TF201 using XDA Premium HD app
demandarin said:
its the same lawsuit but its not going anywhere really. The case against Asus isnt strong. Its likely to get thrown out before it even really begins. Hence the reason no official filing has even been done yet. This is just something someone "Wants" to bring against asus. Nothing thats actually happening or going on yet.
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opps... didnt see someone posted the link to the filing. lol But If anything comes from it remains to be seen..
All I want is the browser sped up and I would be perfectly happy. Gary mentioned that there would be an upgrade to browsing in the new firmware but after this much time it leads you to think that it must be a hardware issue. Although Asus has always been outed by other sources before they give out any real information.
I bought a top of the line Android Tablet and I swear my girlfriends Kindle browses the internet faster.
It is also odd to see that new post the other day about the Asus Nexus Tablet. It is hard to believe that they would be able to meet Demand or Expectations after all of the Prime problems.
Yea I am getting tired closing all your threads....
What's so hard about posting in existing threads?
I understand that you want answers, I want them too, but making new threads each day complaning about the issues won't get you any answers...
Gary doesn't answer in threads, so maybe the situation will change with the new guy - Asus_USA - but until then please use the existing threads.