headphone jack not working after update - Motorola Droid RAZR

as in title: after installing latest OTA update friday, the headphone jack stopped outputting sound.
plug the ol' klipsches in and nothing. sound keeps coming out of phone speaker.
(yes, i did confirm they work on anther device. yes, i did try another set of headphones on razr. no sound)
never been a problem before, pretty good assumption that it's software related.
searching the interweb and forums but no one else seems to have this issue. dug into settings and there doesn't seem to be an option to adjust/select jack so at a loss.
any help would be greatly appreciated.
thanks in advance.

jakehalligan said:
as in title: after installing latest OTA update friday, the headphone jack stopped outputting sound.
plug the ol' klipsches in and nothing. sound keeps coming out of phone speaker.
(yes, i did confirm they work on anther device. yes, i did try another set of headphones on razr. no sound)
never been a problem before, pretty good assumption that it's software related.
searching the interweb and forums but no one else seems to have this issue. dug into settings and there doesn't seem to be an option to adjust/select jack so at a loss.
any help would be greatly appreciated.
thanks in advance.
Click to expand...
Click to collapse
Headphone jack works fine here with new update. XT912vzw
Sent from my DROID RAZR using xda premium

Works on mine after upgrade. Tried two different headsets and both work fine.

Clear the lint out of the headphone jack. Reach in there with a paper clip or something.

i just had this problem too.
a simple reboot helped me thought, but im sure you already tried that
Sent from my XT910 using XDA App

Weird. After update mine still works. Are you rooted? Maybe flash back to stock to see if it works and then update.

I am having the exact same problem and I have restarted a couple times, thought I was going crazy

I had the same exact issue. I did not even think to link it to the update. The phone would not detect the headphones. I just kept unplugging and plugging the headphones back in till the phone recognized the headphones, and since then I have not had an issue.

I had the same problem after the upgrade. Nothing is able to fix it yet, any other suggestions??

jakehalligan said:
as in title: after installing latest OTA update friday, the headphone jack stopped outputting sound.
plug the ol' klipsches in and nothing. sound keeps coming out of phone speaker.
(yes, i did confirm they work on anther device. yes, i did try another set of headphones on razr. no sound)
never been a problem before, pretty good assumption that it's software related.
searching the interweb and forums but no one else seems to have this issue. dug into settings and there doesn't seem to be an option to adjust/select jack so at a loss.
any help would be greatly appreciated.
thanks in advance.
Click to expand...
Click to collapse
I had headphone issues with my Razr too. And it appeared to happen after rooting BUT it wasn't related to the rooting at all. It was just a bad headphone jack. Moto seems to have problematic headphone jacks on a few of their phones. I got my replaced.
Try unrooting it and doing a factory restore. If the headphone jack still doesn't work before you root it again then you know what your problem is.

Verizon rep told me that the broken headphone jack is a known issues. Call Verizon to get a replacement.
Sent from my DROID RAZR using XDA

jakehalligan said:
as in title: after installing latest OTA update friday, the headphone jack stopped outputting sound.
plug the ol' klipsches in and nothing. sound keeps coming out of phone speaker.
(yes, i did confirm they work on anther device. yes, i did try another set of headphones on razr. no sound)
never been a problem before, pretty good assumption that it's software related.
searching the interweb and forums but no one else seems to have this issue. dug into settings and there doesn't seem to be an option to adjust/select jack so at a loss.
any help would be greatly appreciated.
thanks in advance.
Click to expand...
Click to collapse
It is nothing to do with the upgrade. There seems to be no bugs on the audio script. The solution is to reheat the audio amplifier (placed in the reversed board of headset connector). If not replaced the defective audio amplifier i.c...This will solve your problem.

Related

[Q] Atrix thinks wired headset button is CONSTANTLY BEING PUSHED

Music plays fine out of the wired headset...it always has. The headset has functioned properly until about two weeks ago. At that time, my Atrix began to think that I was pressing the headset button. Constantly. Over and over. Any time the screen is on with the headset in, it redials automatically. When the screen is off, it does it too, because when I turn the screen on, it gives me the vlingo vs. voice command box. Also, when I make a call with the headset plugged in, the other person can somehow not hear me at all, until they call me back, and it's fine. The phone thinks the headset button is being pressed once every few seconds. THIS IS INCREDIBLY ANNOYING.
I know it's not the headset, because I've tried three different headsets (two by Motorola, both the 'official' wired headsets of the Atrix, and one third-party), all with the same result. Also, it's not just my phone! Oddly enough, I replaced my Atrix with AT&T's warranty, and THE NEW PHONE HAD THE SAME PROBLEM.
Has anyone else experienced this, or have the slightest clue what is going on? I've looked around the internet for weeks now and I haven't seen a single instance of it. Pleeeeease. This is brutal.
My headset with mic and button does not have any issues. Its the bose MIE2 mobile phone headset.
Yes I have experienced this as well and it is super annoying I will prob swap it out and hope I don't get another messed up one. Sometimes when I am in my car and connected to my bluetooth handsfree it'll do the same thing and start a song playing and I don't even push anything!!! Hope someone figures this one out.
theres defo something funny about the atrix headphone jack and remote controls.
At first my nexus one remote worked fine with it, but it started doing funny things, then flat out would go crazy (issuing commands without me touching it etc.)
Gave up and went wireless, now I only use wired @ the gyma dn they're just dumb headphones w/out remote
ME TOO!!
Yes, yes, and yes on having this problem. I use my headphones (SkullCandy FMJ) sometimes when riding my bike and yesterday all I kept hearing was "please say a command...did you say...I'm sorry please try again" over and over...hard to deal with at 70MPH!!! Hope this gets fixed, I thought it was my headphones, but it sounds like another GB issue. I don't have any problems when using my SENA SMH10 Bluetooth inside the helmet.
I had this same problem, mine got randomly solved. You could find how the wiring world for the Atrix and block that connection or cut off the controller on the headphone and solder your headphones back together.
Sent from my MB860 using XDA App
Thanks for the feedback, but a)I'm not looking to do any soldering or rewiring (I'm good with software mods, but not hardware mods), and b) it never happened until recently, then I swapped out the phone for a new Atrix, and it happened right off the bat - again with all three headsets. Tried a bluetooth, worked fine, no problem.
I tried a new headset (skull candy something-or-other) and it's been working so far, inexplicably.
I made a voodoo doll of my Atrix and poked it a bunch of times in its little voodoo headphone jack. Seems to have done the trick. I'd recommend that method.
I have this problem too with my headphones from my Sony x1, or x10. I cant remember which one. But as soon as I plug them in the phone goes nuts!
Which really sucks because they are they best headset/ headphones I have ever used for my funny shaped ears.
I think mine fixed after I dropped it and the headphones came out Anyways as long as its resolved that's awesome.
Sent from my MB860 using XDA App
Anyone having the problem using the pure music widget, by any chance? Uninstalled that and hasn't happened since with any headset.
Sent from my MB860 using XDA Premium App
i also started to experience this issues.At first i thought it is kernel or ROM issue but then after multiple test and experiment it is the Atrix 3.5mm headset jack is the culprit.If im not mistaken it is due to pressure contact sensor inside headphone jack.Please anyone know how to rectify this kind of problem do post your solutions for us.TQ
rknight68 said:
Yes, yes, and yes on having this problem. I use my headphones (SkullCandy FMJ) sometimes when riding my bike and yesterday all I kept hearing was "please say a command...did you say...I'm sorry please try again" over and over...hard to deal with at 70MPH!!! Hope this gets fixed, I thought it was my headphones, but it sounds like another GB issue. I don't have any problems when using my SENA SMH10 Bluetooth inside the helmet.
Click to expand...
Click to collapse
You bike at 70MPH? Holy.
so no one found a real fix or solution for this problem? Maybe we need to make a petition and submit to motorola
I had the same problem with a BB9700. It ended up being a damaged headphone jack. I figure some crap from my pocket had been in the jack when I plugged in the head set. Which jammed everything into it wrecking the receiving end of things.
Luckily I had a spare housing which came with a new jack. I'm not sure if it's as easy to replace on the Atrix since I haven't had the opportunity to tear it apart yet.
Power amp has settings that fix my controls and it works great.
Sent from my MB860 using XDA Premium App
Still no one ever face this kind of problem?
Can anyone confirm that this could fix our problem? http://forum.xda-developers.com/showthread.php?t=1301998
I have same problem too. But I have this problem on stock ROM and CM10.1 (with 3.1 kernel) ROM. I don't have this problem with any other ROM.

Wired headset problem, need help fast

Hello people, I've recently bought Motorola RAZR, but today I've discovered a serious problem with it. If anyone has ever seen something like it, I would appreciate help right now, as I want to take it back to the store in the morning if I don't solve this, which is a shame, it's a very nice phone.
When I play audio on the wired headset that came with the unit, regardless in which audio player (tried 3 different), YouTube, any sound at all, it comes weak and distorted. To give you some idea, it's much like the sound that you get when you don't plug in your headset all the way, but this one is definitely in place. Here comes the weird part - when I press the button on the headset sound goes back to normal and stays that way as long as I hold the button! Tried with ZTE headset from my other phone, exactly the same thing happens. Sound is also good when I plug in the regular speakers in the jack. Sound is good on built in speakers, no issues there, just with headset.
I've already tried cleaning the audio plug from lint, no change. I've searched the whole of internet, but could not find a similar problem. Please help!
laserburn said:
Hello people, I've recently bought Motorola RAZR, but today I've discovered a serious problem with it. If anyone has ever seen something like it, I would appreciate help right now, as I want to take it back to the store in the morning if I don't solve this, which is a shame, it's a very nice phone.
When I play audio on the wired headset that came with the unit, regardless in which audio player (tried 3 different), YouTube, any sound at all, it comes weak and distorted. To give you some idea, it's much like the sound that you get when you don't plug in your headset all the way, but this one is definitely in place. Here comes the weird part - when I press the button on the headset sound goes back to normal and stays that way as long as I hold the button! Tried with ZTE headset from my other phone, exactly the same thing happens. Sound is also good when I plug in the regular speakers in the jack. Sound is good on built in speakers, no issues there, just with headset.
I've already tried cleaning the audio plug from lint, no change. I've searched the whole of internet, but could not find a similar problem. Please help!
Click to expand...
Click to collapse
I don't think this will help seeing as the problem appears to be fixed upon pressing the headset button, but have you disabled the media audio effects under the sound settings? By default they are set to on and sound terrible.
milkshed27 said:
I don't think this will help seeing as the problem appears to be fixed upon pressing the headset button, but have you disabled the media audio effects under the sound settings? By default they are set to on and sound terrible.
Click to expand...
Click to collapse
Tried it already, nothing.
What headset came with the phone? I bought 2 razrs none came with headsets if anything my problem is finding a pair with controls that work.
Sent from my DROID RAZR using Tapatalk
tgeigel said:
What headset came with the phone? I bought 2 razrs none came with headsets if anything my problem is finding a pair with controls that work.
Sent from my DROID RAZR using Tapatalk
Click to expand...
Click to collapse
Then stay away from all Monster/Beats headsets. None of the controls work with Android phones :{
tgeigel said:
What headset came with the phone? I bought 2 razrs none came with headsets if anything my problem is finding a pair with controls that work.
Sent from my DROID RAZR using Tapatalk
Click to expand...
Click to collapse
GSM RAZR comes with a headset. Instead of an SD card, I suppose. As packed-in headsets go, there's worse out there, but that's not saying much.
XGear said:
Then stay away from all Monster/Beats headsets. None of the controls work with Android phones :{
Click to expand...
Click to collapse
I use beats on my Droid Razr
Ask us any Android Related Question @FeraLabsDevs on Twitter or @HowToMen
Laserburn. You have the wrong headphones. Its happened to me before
Ask us any Android Related Question @FeraLabsDevs on Twitter or @HowToMen
I took it to the store this morning, they told me it's probably the wrong headset. They will order one today and I will pick it up after work. Let's see if that solves the issue, the sound on this phone otherwise seems very loud, I will take that as a just compensation for the grainy pentile screen.
onslaught86 said:
GSM RAZR comes with a headset. Instead of an SD card, I suppose. As packed-in headsets go, there's worse out there, but that's not saying much.
Click to expand...
Click to collapse
Oh ok I see
Sent from my DROID RAZR using Tapatalk
One thing I noticed with my headset that came with is, the microphone is on the right ear piece. So I believe they are reversed.
My LG and Samsung both had the mic on the left side.
They gave me another headset, which is kind of weird, microphone is in the middle and there is no markings to show which ear bud is left or right. Press on the button doesn't stop the music, but activates voice commands instead. Headset is also somewhat quieter than the old one, but it at least works.

[Q] headphone issue

Received my rezound last week, and today I decided to go running with my rezound. Plugged in my headphones (Skullcandy) and noticed only my left headphone would work. I thought it could be the phones, so I plugged them into my fiancee's ipod and they worked perfectly. I tried switching roms to see if that would make a difference. It did not. Is it a fairly common issue? anyone else having this problem?
Thanks
Drew
If sound is coming from only one side then most likely one of the leads is not making contact. Ensure you pushed it in all the way. If still not working call Verizon for a replacement phone as its possible that the contacts in the headphone jack are messed up.
vzw sending me a replacement. Should be here today. Will see if its that or a deeper problem. Thanks
kingofyo1 said:
vzw sending me a replacement. Should be here today. Will see if its that or a deeper problem. Thanks
Click to expand...
Click to collapse
Just so you know, I have skullcandy earbuds and on mine, there's another 3.5mm jack up by the middle of the cord. This connection on my headphones causes an issue with different outputs. Speakers on my computer only put out to one bud, but if I mess with that jack and pull it out about halfway, I get both buds working.
Just make sure you 'isolate the fault' by using different headphones on your old phone, also. Could just be coincidence that when you plug your 'phones into your Rezound, they short out.

[Q] Earpiece and headset issue

I'm having some problems:
- The earpiece does not work in calls.
- When i plug a headset (one with mic and another without it), if volume is at max i hear just crackling sounds (nothing else) and when volume lower than max there's no sound at all.
i replaced the earpiece yesterday (the flex with everything else) and still have the same problem... so i tought it must be a software issue, then unlocked the bootloader and flashed cm7.2 stable (i was on at&t 2.3.6), but still, the same problem...
any help?
Sounds like your jack might be faulty.
See here.
ravilov said:
Sounds like your jack might be faulty.
See here.
Click to expand...
Click to collapse
the jack has something to do with the earpiece?
Hairo The Blue Mage said:
the jack has something to do with the earpiece?
Click to expand...
Click to collapse
Oh sorry, I misunderstood. I thought you mean earbuds or similar. In that case, please ignore, sadly I have no other advice.
ravilov said:
Oh sorry, I misunderstood. I thought you mean earbuds or similar. In that case, please ignore, sadly I have no other advice.
Click to expand...
Click to collapse
Same issue here - out of the blue my earpiece quit working. Did some research and found several posts that the earpiece was a possible faulty design by Moto. Like you I replaced the earpiece and flex cable. Earpiece started working fine, then it quit again. Then found something strange - when I removed the SD card it started working again. So to test, I put the SD card back in and it quit working again. Removed it again, rebooted and it was working again. Did this about 5 times with same results. Wake up the next morning, go to make a call and the earpiece is dead again. Its been dead since.
Was running CM 7.2.1 stable when this started. Flashed the nightly afterwards to see if that fixed it; nope. I believe its a software thing also so I'm trying to figure out which ROM I load next to test.
You guys have any luck?
Sent from my MB860 using xda app-developers app
Mine stopped working last week. After trying a few different headphones and doing all sorts of changes. I finally realized that I had a bit of pocket lining stuck on the instead which got embedded at the bottom. I used a paper clip to scope the lining out.
Any breakthroughs? Has any1 fixed the ear piece issue?
Please know if you do this ypu risk damaging your phone and this will be your decision.
With that said... If you remove the back panel you will find that the jack uses spring contacts to connect to the board. Make sure they are clean and making good contact.
Sent from my MB860 using xda app-developers app

No audio from speakers, low volume with headset plugged in

So, my device was working just fine all day, got in the car and plugged in the AUX port and the volume was very very low, unplugged it and all of the sudden my speakers don't work. Not even a hint of sound. I was running an AOKP ROM, so I did a big bad wipe & flashed TrickDroid and there's STILL nothing. AOSP or Sense I get no audio.
There was no kind of strange noise indicating I had blown a speaker, and it wasn't turned up very loud either. Hardware failure? Is there some kind of strange RAM setting that may be blocking audio? Is there anything I can do before I call HTC?
Also, I'm not 100% clear on how this warranty business works. Obviously, I flash custom ROM's so is there anything I need to do to prepare the device to be sent in to HTC?
This is the exact issue i had a few weeks ago, and I had to do a warranty because nothing fixed the issue, even a nandroid back to my original stock did not fix the problem.
I sort of have the same problem but not exactly. I was just using the speakers on the phone and it just popped and stopped working altogether. I have no idea if it's a hardware problem either.
JacksonS918 said:
I sort of have the same problem but not exactly. I was just using the speakers on the phone and it just popped and stopped working altogether. I have no idea if it's a hardware problem either.
Click to expand...
Click to collapse
Are you on stock Rom and/or did you flash any audio mods prior to this?
Sent from my HTC One using xda premium
I am having this exact problem. The last time my speakers or earphones worked was before I plugged an AUX cable in my car. The speakers never turn on for any application and the earphones are very very low volume. Im thinking about sending it in for repair.

Categories

Resources