Data drops after updates - Motorola Droid RAZR

anyone noticed or had trouble
Sent from my DROID RAZR using Tapatalk

Not a data loss issue but:
I haven't had a problem with my razr since the update, but after my wifes update, her razr will turn off wifi now and then if the phone sleeps too long. Sometimes within 10 minutes. It happens more times than not.

On .748 my Razr was always locked on strong with 4G on.
W/ .173 I've been having nothing but complete data drops even though it still shows 4G and I'm in 3G in places where I had a strong 4G on 748

Does data drop mean losing 4G and then wait for a minute and then comes back. That's what I've been getting lately. It doesn't even switch to 3G. I never had that problem with my TB sigh
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Yeah I too experienced data drops. But once I switch between 2g and 3g networks there are no drops for sometime.
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I've started having several after update. Hopefully Verizon will drop an update soon. Surely with this many of us having this issue, has to be a known issue.

While I haven't had any data drops since the update, I have noticed I have a much weaker signal. I was under the impression this update was supposed to reverse that.

For me it fixed the day by day data droping. You may need to reset the phone.
P.S I hope it gets fixed soon and I know all to well how much of a pain it is.

Related

3G speed is all over the place

I live in a very good area and always have great signal. Never had speed issues with my Fascinate but now with the X2 lately the last couple weeks my 3G signal is all over the place. I'm on my 2nd X2 because the first one felt like it was on fire when using data. Well this one did it too. The 3G radio gets really hot when using data. Except for the last few days it doesn't do it anymore, doesn't get hot at all which is good except my data speeds are terrible the majority of the time. Now its not always bad, but 90% of the time or better its less than 0.5 mbps with 3-4 bars. When its working correctly I get 1.2-1.8 mbps in the same places like at home where I'm getting 0.5 mbps or less most of the time. Wondering if the 3G radio could have burnt itself out or is it a software issue?
It may be a VERIZON issue. Can you compare it to someone else's in the same areas?
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garywojdan81 said:
It may be a VERIZON issue. Can you compare it to someone else's in the same areas?
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Yeah, my wife's fascinate is fine.
Mine seems like it could cook an egg with w/ how hot it gets with heavy radio use. I had spotty speeds at one time for about 2 wks and upon calling VZW they told me it could be the 4g updates rolling out of my nearest city. They were dropping local towers to upgrade them causing my radio to lock on a tower further away. Things have been normal as of late with my speeds so maybe they were correct, for once.
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Mine was just the opposite. Spotty 3g speeds with my fascinate + the missed call thing=a move to the x2 where my data has been rock solid for the most part, especially with naven's tweaks. Do you have any apps that hijack the radio? I had root call blocker installed & its a great app for blocking unwanted calls but it has to hijack the radio at boot up to insert its script and sometimes it would take 5+ min for 3g to come on. I ultimately lost all data one day only to find that somehow my radio had been set to 1xrtt instead of 3g evdo. The only thing to fix it was a factory data reset. I've never put that app back on my phone & have never had that issue again.
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garywojdan81 said:
Mine was just the opposite. Spotty 3g speeds with my fascinate + the missed call thing=a move to the x2 where my data has been rock solid for the most part, especially with naven's tweaks. Do you have any apps that hijack the radio? I had root call blocker installed & its a great app for blocking unwanted calls but it has to hijack the radio at boot up to insert its script and sometimes it would take 5+ min for 3g to come on. I ultimately lost all data one day only to find that somehow my radio had been set to 1xrtt instead of 3g evdo. The only thing to fix it was a factory data reset. I've never put that app back on my phone & have never had that issue again.
Sent from my DROID X2 using xda premium
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I never had a speed issue with the fascinate, my issues were missed calls and battery life. I don't believe I have anything hijacking the radio.
Well it appears to be a verizon issue as I was in a different part of town this afternoon and was consistently getting 1.3 mbps+ as I ran a speedtest several times to make sure.
Soooo that means that the tower near my house is crap for some reason right now, which is also the one I am on at work apparently because its only a couple miles from home.
Thanks for the help guys.
Sent from my DROID X2 using xda premium

Dropping data

Just got my Razr yesterday. YAAAY!!
I'm coming from a Droid Charge and am excited about the big step forward with the Razr. One problem I'm having, thought, is that i'm losing my data connection quite often. I was under the impression that this phone would be better at holding a signal than my Charge was, but so far its quite a bit worse.
I'm noticing that when the connection is good, the 4G icon turns blue. Then I will see it turn white, then disappear altogether. Usually a reboot fixes it for a while. Anybody else seeing this behavior?
Thanks,
Blue
Dropping data as well
bluevolume said:
Just got my Razr yesterday. YAAAY!!
I'm coming from a Droid Charge and am excited about the big step forward with the Razr. One problem I'm having, thought, is that i'm losing my data connection quite often. I was under the impression that this phone would be better at holding a signal than my Charge was, but so far its quite a bit worse.
I'm noticing that when the connection is good, the 4G icon turns blue. Then I will see it turn white, then disappear altogether. Usually a reboot fixes it for a while. Anybody else seeing this behavior?
Thanks,
Blue
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No 4g in my area so I cannot verify that part but in the 28 hours I have owned my Razr it has dropped data 5 times. Toggling airplane mode seems to correct this issue but, coming from a DX that only dropped data a handful of time in a year and a half, this is a little disheartening.
That happened to me a lot a month ago... would drop data like no tomorrow ... Arctic rom fixed most of the problems...
I still have random drops where I should get data (s2 catches it fine)...
But I'm assuming until they release an updated radio... wont see any fixes
I haven't had dropped data since I've had my phone its been almost a month. I'm only on 3g.
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I get the same problem. Especially when I tether (Legally). Its to the point Im trying to get rid of the Razr. Solid built phone but from the locked bootloader to the data issues I think it might be time for me to move on.
I have yet to have this problem in my area (only 3g) but in the city about an hour away I did drop data while using 4G. While at home I also keep it in 3g only.
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I have had very similar issues. I am in a decent 4g area and have had my razor for a week now and am thinking about returning it. Its happened on both 3g and 4g. I had a rezound prior to this and never had issues like this with data dropping. I returned the rezound due to overheating and random boot looping. Not sure what to get. May look into Droid 4 but wondering about Moto. Now.
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As a person working in the telecom industry with LTE, the data drops that you mentioned happens only if the device is idle for a certain period (10 seconds) and there are more users in that cell than what it can handle..
One Cell right now can handle max 200 Connected users..if your operator is using older versions then it can be 20 even.....
The typical timeout value is set as 10 seconds..that is if the mobile unit does not do any activity , then the connection will be dropped off....
You need to remember that 4G or LTE is not like 3G which enables you to stay connected always..it is only meant for data applications and it is strictly on-demand....at least now, till Voice Over Generic LTE Access (VOLGA) is rolled out.....
Some device manufacturers mimic the presence of 4G, but displaying the LTE/4G symbol, even if it is not connected to the network. It shows the presence of the radio only......
---------- Post added at 12:30 PM ---------- Previous post was at 12:27 PM ----------
Actually while analyzing one major issue during a football match in US, we found out that there is too many connected users and very less amount of data....
This is not a very good implementation by Mobile Phone companies and they need to change the algo... Moto I hope has done a better job...
I got brave and jumped into the future...
4G is rocking and rolling now, and no data-drop outs all day. OTA should be coming soon.
Same for me yesterday. I am likeing At&T/s2 better and better with just about every thing. I am past my 14days, but as soon as someing comes out with unlimited LTE and Is better or as good as my s2 I will get rid of this nightmare of a phone and maybe even the big red.
P.S I know the big red has a lot of fan's like apple does, but it is what it is.
Try updating to 2.3.6, here, this has helped a lot with the updated software and radio it included. I have also experienced very good battery life.
This is a leaked update but does offer needed improvements. However, unlike the Bionic the razr able to fastboot back to factory stock and then accept OTA upgrades. So when something official, or ICS comes out no need to worry with the bootloader being locked.
Just started dropping data I think I might try the leaked update.
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4G/3G/1x

I have an unrooted Droid Razr and anytime I am in Verizon's Extended network I drop all data. The signal strength fluctuates from -67 to -99. Most of the time while I travel it is between -75 and -90. I have enabled the global roaming and I changed the voice privacy settings after I looked on the forums. Any ideas of things to try? When I contacted Verizon they suggested they could have lost their "agreements" with the other carriers to cover 3g. Two weeks ago I was using a Droid Charge and it worked fine.
Same here. When I first got this phone about 2 weeks ago I had a strong 4g connection which would rarely drop to 3g, but for some reason now I'm constantly dropping all data connection and its draining the hell out of my battery since the phone is constantly searching for a connection. I'm on a stock razr running. 2.3.6. Anyone have any ideas?
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Exactly what i'm going through I've gotten a replacement razr Maxx from Verizon thinking it might be a bad phone but the replacement is loosing signal just the same way.someone please help!
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Had this problem a few days ago, but haven't had a problem in 3-4 days. Been getting great signal and data speeds lately.
I rebooted my phone this morning and so far so good. I haven't dropped my 4g connection yet. Battery life is still at 91% coming off the charger at 7:30 CST this morning.
Edit : this is a maxx
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How do you reboot the Razr Maxx on stock (not rooted)?
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Thank Me Later said:
How do you reboot the Razr Maxx on stock (not rooted)?
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Click to collapse
Soft reset. Power + vol -
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Update, started dropping data connection again. I guess I'm going to have to call Verizon.
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My wifes phone is complete stock and has been having data drops and restarts. Never dropped or anything done to it. Gonna have to call Verizon.
I have dealing with the same crap, look at this thread: http://forum.xda-developers.com/showthread.php?t=1549021
Most of the time, it happens at 24h-36h up time, but can happen at 10min or wait 50hours. I have not droped data for a few days, but have not used the phone much at all.
P.S I am NOT in a Verizon's Extended network area. I am in a 3-4 bar place or even right next to a cell tower with 5bars.( That is BS)
I was tolled that I use the phone too MUCH and I need to turn it off EVERY night. Now I am thinking AT&T with galaxy s3 is the "fix" I need to get a LTE phone that works right.

Mobile internet connection randomly goes out

I just got my Droid RAZR 2 days ago. For some reason, the 4G LTE randomly drops out. Sometimes, it won't even come back on at all and I have to reboot the phone to get my connection back. I have service because I still get text messages and phone calls. This is getting really annoying, especially when I'm out and about and away from my home Wi-Fi.
I have already downloaded and installed the connectivity restore app from Verizon's Play Store page, but it didn't help. Any other suggestions?
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Anyone there?
Sent from my Motorola Droid RAZR Maxx using XDA
Its a problem with all 4g phones. (Or so i have heard)
I would love to have someone prove me wrong on this though.
kevintstephens said:
I just got my Droid RAZR 2 days ago. For some reason, the 4G LTE randomly drops out. Sometimes, it won't even come back on at all and I have to reboot the phone to get my connection back. I have service because I still get text messages and phone calls. This is getting really annoying, especially when I'm out and about and away from my home Wi-Fi.
I have already downloaded and installed the connectivity restore app from Verizon's Play Store page, but it didn't help. Any other suggestions?
Sent from my Motorola Droid RAZR Maxx using XDA
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I just had this exact same thing happen to me. I'm in Anaheim, CA. Figured it was a network outage, of course Verizon always denies any outages just like Sprint did for 3 years.
Eventually, after about 1 hour, 5 reboots and that connectivity app, it just came back on.
Who knows..
Idowhatiwant...i know how it is. Im in the same area. But this has been goibg on for a least a month now.
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tribalb said:
Idowhatiwant...i know how it is. Im in the same area. But this has been goibg on for a least a month now.
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Yep, appears so. Back to 3G now lol..
Got my Maxx about a week ago. I also have a similar (or maybe the same) situation where the 4G LTE icon turns white, but there is no data connection (WiFi off). I did some searching online and found that apparently a lot of Verizon LTE phones have the same problem, so I don't know whether this is a software or hardware problem. However, I did see that many people got their phone to get the connection back with a CDMA/LTE toggle on/off (found in Settings). Hopefully Verizon is working on an update for this.
I think, from what I've observed, it has trouble switching from 3G to 4G and vice-versa. At home, I'm right on the edge of a 4G area, so my phone constantly switches back and forth between 3G and 4G. That's when the data drops. When I have solid 4G connection, the data doesn't drop.
Sent from my Motorola Droid RAZR Maxx using XDA
Welcome to Verizon LTE.
It's a problem with the handshake protocol from eHRPD to LTE. Not likely to be fixed entirely until Verizon rolls out an LTE-Advanced network and phases out CDMA altogether.
MillionManMosh said:
Welcome to Verizon LTE.
It's a problem with the handshake protocol from eHRPD to LTE. Not likely to be fixed entirely until Verizon rolls out an LTE-Advanced network and phases out CDMA altogether.
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Oh wonderful.
kevintstephens said:
Oh wonderful.
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It's not all bad news. The newer phones timeout much less when trying to hold connection and authenticate faster than the first-gens (Charge, Tbolt, etc), and even better than they did at launch (in the case of the Bionic, for example, which uses the same Moto Wrigley 4G chip as the Razr and others). It'll only get better with successive releases.

Verizon LTE

Does anyone else have problems with mobile data dropping frequently?
My thunderbolt and rezound act the same. At work, the signal strength reported in the about phone screen fluctuates between -63 & - 73dbm. Ill lose mobile data countless times daily. If you go to the settings to try and toggle mobile data, it's greyed out and says turning on...
So frustrated with this behavior
Ehh I have this problem to a certain extent with the nexus but its not too bad
brucekr said:
Does anyone else have problems with mobile data dropping frequently?
My thunderbolt and rezound act the same. At work, the signal strength reported in the about phone screen fluctuates between -63 & - 73dbm. Ill lose mobile data countless times daily. If you go to the settings to try and toggle mobile data, it's greyed out and says turning on...
So frustrated with this behavior
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Click to collapse
Verizon probably have a weak signal in your work place.
This happens. Also, LTE is known to stop allowing traffic (at random) and require a turning off/on of Mobile Data (especially when using constant data for long periods of time).
It's annoying.
Different places - happens more than others.
I have also been experiencing issue with Verizon data connections as of late. I have a hard time even locking onto 3G with my Rez. But my other phones no issues, I am now on my 4th Rezound in over a month since having this issue.
Jimi Mack said:
I have also been experiencing issue with Verizon data connections as of late. I have a hard time even locking onto 3G with my Rez. But my other phones no issues, I am now on my 4th Rezound in over a month since having this issue.
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what other phones gets better signal? just wondering?
I have this same issue... What is the problem? Should I get a new rezound?
Its pointless to have LTE if I cant use it......
Its like when it works it works well, but most of the time, it just sits there the data arrows unlit, when i try to use data..
I powercycle, turn mobile data off and on, and sometimes it works, but most of the time Im stuck to using Wi-Fi...
So why should i pay verizon all this money for Wifi?
Ugh.. Im gonna return this pos.
Damasterjj said:
what other phones gets better signal? just wondering?
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Compared to my unfortunate experience with 4G devices, any of my other 3G phones hold onto and got better locks on 3G than compared to the past Rezounds. Now the latest rezound finally does get a data lock the prior 4 did not.
I've got no 4g issues. Almost never drops. I'm in southern California.
Sent from my rezound
This issue has been addressed a lot in many forums for the rezound, tbolt, gnex, and pretty much every 4g phone out. For some phones its not that bad. I think its software based cause once I rooted and s-off I've never had it happen to me again. The gnex I think they narrowed down to combination of software and hardware issues. I've been running ice roms since I rooted. I've been through 3 replacements, all did it, all had new Sims all new phones (not refurbished).
Here's a post I followed when it was happening to me. I've done lots of research on this and I truley do think its software based (mostly because Verizon won't admit its their network)
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It's a network. If you have -65 -75 dbm on 1xrtt that doesn't mean you have the same signal strength on lte. LTE signal is different from 1xrtt or evdo. The reason that you lose date quite often is because the LTE signal is very poor in your location especially if you are indoor. to improve LTE signal wilson electronics has very good amplifier, that calls sleek 4g-v get it. It may improve the signal by 20 dbm.
There is a few threads on this and no resolutions. There is some kinda of problem with the network that Verizon isn't owning up to. There is a bunch of forums posting the problem as well, where the 4g just drops off and then comes back on. Prior to the begining of June if my 4g dropped out it would go to 3g. Now the places I had solid 4g I am getting it on and off every minute or so. I went down to verizon and the girl said she is having problems with her Tbolt. We changed out the sim and she said she could get me a new phone but to me it sounds like the network if so many people across all phones are having problems. I am going to call Verizon probably this weekend or monday cause I am tired of being on 3g all the time and not being able to use the 4g is driving me nuts. Things are so slow. Arg.
brucekr said:
Does anyone else have problems with mobile data dropping frequently?
My thunderbolt and rezound act the same. At work, the signal strength reported in the about phone screen fluctuates between -63 & - 73dbm. Ill lose mobile data countless times daily. If you go to the settings to try and toggle mobile data, it's greyed out and says turning on...
So frustrated with this behavior
Click to expand...
Click to collapse
once in a blue moon my signal bar would drop a couple bars even though its been in the same spot for about 5 minutes. but thats about it.
Im stuck on 1x since last night -_-
Try using *#*#4636#*#* and toggle lte on and off. If you absolutely need lte only set to only allow it. I have a good lte signal at work, but it dies quickly once in the building.
Sent from my ADR6425LVW using Tapatalk 2
Took out sim n put it back in...fixed lol. I use that lte on off app to switch to just lte. Thank you though
No drops for me in the Detroit, MI area.
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Gorilla* said:
I have this same issue... What is the problem? Should I get a new rezound?
Its pointless to have LTE if I cant use it......
Its like when it works it works well, but most of the time, it just sits there the data arrows unlit, when i try to use data..
I powercycle, turn mobile data off and on, and sometimes it works, but most of the time Im stuck to using Wi-Fi...
So why should i pay verizon all this money for Wifi?
Ugh.. Im gonna return this pos.
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Damasterjj said:
what other phones gets better signal? just wondering?
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From all the responses, Galaxy S3 is the best signal people are getting to date. Better than the one xxx and the Motorola Razor Maxx. And HTC and Motorola have been known to have the best reception. Go figure.
I won't have my GS3 until July 9th so I can't say first hand.
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drbveb88 said:
From all the responses, Galaxy S3 is the best signal people are getting to date. Better than the one xxx and the Motorola Razor Maxx. And HTC and Motorola have been known to have the best reception. Go figure.
I won't have my GS3 until July 9th so I can't say first hand.
Sent from my ADR6425LVW using xda premium
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great I just pre order GS3, r u sure its data signal not gps? cause I found a couple of review that says GS3 has better gps than one X thats all I could find.

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