I have an unrooted Droid Razr and anytime I am in Verizon's Extended network I drop all data. The signal strength fluctuates from -67 to -99. Most of the time while I travel it is between -75 and -90. I have enabled the global roaming and I changed the voice privacy settings after I looked on the forums. Any ideas of things to try? When I contacted Verizon they suggested they could have lost their "agreements" with the other carriers to cover 3g. Two weeks ago I was using a Droid Charge and it worked fine.
Same here. When I first got this phone about 2 weeks ago I had a strong 4g connection which would rarely drop to 3g, but for some reason now I'm constantly dropping all data connection and its draining the hell out of my battery since the phone is constantly searching for a connection. I'm on a stock razr running. 2.3.6. Anyone have any ideas?
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Exactly what i'm going through I've gotten a replacement razr Maxx from Verizon thinking it might be a bad phone but the replacement is loosing signal just the same way.someone please help!
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Had this problem a few days ago, but haven't had a problem in 3-4 days. Been getting great signal and data speeds lately.
I rebooted my phone this morning and so far so good. I haven't dropped my 4g connection yet. Battery life is still at 91% coming off the charger at 7:30 CST this morning.
Edit : this is a maxx
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How do you reboot the Razr Maxx on stock (not rooted)?
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Thank Me Later said:
How do you reboot the Razr Maxx on stock (not rooted)?
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Soft reset. Power + vol -
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Update, started dropping data connection again. I guess I'm going to have to call Verizon.
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My wifes phone is complete stock and has been having data drops and restarts. Never dropped or anything done to it. Gonna have to call Verizon.
I have dealing with the same crap, look at this thread: http://forum.xda-developers.com/showthread.php?t=1549021
Most of the time, it happens at 24h-36h up time, but can happen at 10min or wait 50hours. I have not droped data for a few days, but have not used the phone much at all.
P.S I am NOT in a Verizon's Extended network area. I am in a 3-4 bar place or even right next to a cell tower with 5bars.( That is BS)
I was tolled that I use the phone too MUCH and I need to turn it off EVERY night. Now I am thinking AT&T with galaxy s3 is the "fix" I need to get a LTE phone that works right.
Related
I live in a very good area and always have great signal. Never had speed issues with my Fascinate but now with the X2 lately the last couple weeks my 3G signal is all over the place. I'm on my 2nd X2 because the first one felt like it was on fire when using data. Well this one did it too. The 3G radio gets really hot when using data. Except for the last few days it doesn't do it anymore, doesn't get hot at all which is good except my data speeds are terrible the majority of the time. Now its not always bad, but 90% of the time or better its less than 0.5 mbps with 3-4 bars. When its working correctly I get 1.2-1.8 mbps in the same places like at home where I'm getting 0.5 mbps or less most of the time. Wondering if the 3G radio could have burnt itself out or is it a software issue?
It may be a VERIZON issue. Can you compare it to someone else's in the same areas?
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garywojdan81 said:
It may be a VERIZON issue. Can you compare it to someone else's in the same areas?
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Yeah, my wife's fascinate is fine.
Mine seems like it could cook an egg with w/ how hot it gets with heavy radio use. I had spotty speeds at one time for about 2 wks and upon calling VZW they told me it could be the 4g updates rolling out of my nearest city. They were dropping local towers to upgrade them causing my radio to lock on a tower further away. Things have been normal as of late with my speeds so maybe they were correct, for once.
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Mine was just the opposite. Spotty 3g speeds with my fascinate + the missed call thing=a move to the x2 where my data has been rock solid for the most part, especially with naven's tweaks. Do you have any apps that hijack the radio? I had root call blocker installed & its a great app for blocking unwanted calls but it has to hijack the radio at boot up to insert its script and sometimes it would take 5+ min for 3g to come on. I ultimately lost all data one day only to find that somehow my radio had been set to 1xrtt instead of 3g evdo. The only thing to fix it was a factory data reset. I've never put that app back on my phone & have never had that issue again.
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garywojdan81 said:
Mine was just the opposite. Spotty 3g speeds with my fascinate + the missed call thing=a move to the x2 where my data has been rock solid for the most part, especially with naven's tweaks. Do you have any apps that hijack the radio? I had root call blocker installed & its a great app for blocking unwanted calls but it has to hijack the radio at boot up to insert its script and sometimes it would take 5+ min for 3g to come on. I ultimately lost all data one day only to find that somehow my radio had been set to 1xrtt instead of 3g evdo. The only thing to fix it was a factory data reset. I've never put that app back on my phone & have never had that issue again.
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I never had a speed issue with the fascinate, my issues were missed calls and battery life. I don't believe I have anything hijacking the radio.
Well it appears to be a verizon issue as I was in a different part of town this afternoon and was consistently getting 1.3 mbps+ as I ran a speedtest several times to make sure.
Soooo that means that the tower near my house is crap for some reason right now, which is also the one I am on at work apparently because its only a couple miles from home.
Thanks for the help guys.
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anyone noticed or had trouble
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Not a data loss issue but:
I haven't had a problem with my razr since the update, but after my wifes update, her razr will turn off wifi now and then if the phone sleeps too long. Sometimes within 10 minutes. It happens more times than not.
On .748 my Razr was always locked on strong with 4G on.
W/ .173 I've been having nothing but complete data drops even though it still shows 4G and I'm in 3G in places where I had a strong 4G on 748
Does data drop mean losing 4G and then wait for a minute and then comes back. That's what I've been getting lately. It doesn't even switch to 3G. I never had that problem with my TB sigh
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Yeah I too experienced data drops. But once I switch between 2g and 3g networks there are no drops for sometime.
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I've started having several after update. Hopefully Verizon will drop an update soon. Surely with this many of us having this issue, has to be a known issue.
While I haven't had any data drops since the update, I have noticed I have a much weaker signal. I was under the impression this update was supposed to reverse that.
For me it fixed the day by day data droping. You may need to reset the phone.
P.S I hope it gets fixed soon and I know all to well how much of a pain it is.
I just got my Droid RAZR 2 days ago. For some reason, the 4G LTE randomly drops out. Sometimes, it won't even come back on at all and I have to reboot the phone to get my connection back. I have service because I still get text messages and phone calls. This is getting really annoying, especially when I'm out and about and away from my home Wi-Fi.
I have already downloaded and installed the connectivity restore app from Verizon's Play Store page, but it didn't help. Any other suggestions?
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Anyone there?
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Its a problem with all 4g phones. (Or so i have heard)
I would love to have someone prove me wrong on this though.
kevintstephens said:
I just got my Droid RAZR 2 days ago. For some reason, the 4G LTE randomly drops out. Sometimes, it won't even come back on at all and I have to reboot the phone to get my connection back. I have service because I still get text messages and phone calls. This is getting really annoying, especially when I'm out and about and away from my home Wi-Fi.
I have already downloaded and installed the connectivity restore app from Verizon's Play Store page, but it didn't help. Any other suggestions?
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I just had this exact same thing happen to me. I'm in Anaheim, CA. Figured it was a network outage, of course Verizon always denies any outages just like Sprint did for 3 years.
Eventually, after about 1 hour, 5 reboots and that connectivity app, it just came back on.
Who knows..
Idowhatiwant...i know how it is. Im in the same area. But this has been goibg on for a least a month now.
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tribalb said:
Idowhatiwant...i know how it is. Im in the same area. But this has been goibg on for a least a month now.
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Yep, appears so. Back to 3G now lol..
Got my Maxx about a week ago. I also have a similar (or maybe the same) situation where the 4G LTE icon turns white, but there is no data connection (WiFi off). I did some searching online and found that apparently a lot of Verizon LTE phones have the same problem, so I don't know whether this is a software or hardware problem. However, I did see that many people got their phone to get the connection back with a CDMA/LTE toggle on/off (found in Settings). Hopefully Verizon is working on an update for this.
I think, from what I've observed, it has trouble switching from 3G to 4G and vice-versa. At home, I'm right on the edge of a 4G area, so my phone constantly switches back and forth between 3G and 4G. That's when the data drops. When I have solid 4G connection, the data doesn't drop.
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Welcome to Verizon LTE.
It's a problem with the handshake protocol from eHRPD to LTE. Not likely to be fixed entirely until Verizon rolls out an LTE-Advanced network and phases out CDMA altogether.
MillionManMosh said:
Welcome to Verizon LTE.
It's a problem with the handshake protocol from eHRPD to LTE. Not likely to be fixed entirely until Verizon rolls out an LTE-Advanced network and phases out CDMA altogether.
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Oh wonderful.
kevintstephens said:
Oh wonderful.
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It's not all bad news. The newer phones timeout much less when trying to hold connection and authenticate faster than the first-gens (Charge, Tbolt, etc), and even better than they did at launch (in the case of the Bionic, for example, which uses the same Moto Wrigley 4G chip as the Razr and others). It'll only get better with successive releases.
I had an issue a couple of days ago with streaming Netflix over 4g and getting a network error message. Now, I'm reading posts on different forums about the Maxx having 4g/3g connection issues in general. Maybe it's the OCD in me, but after I read that stuff I started noticing that my phone would just randomly drop it's signal all of a sudden. Instead of making a seamless transition from 4g to 3g it just drops it's signal altogether. After a few seconds it comes back, but this still bothers me. In one of the forums that I read about this stuff a lot of the people were talking about trading the maxx for a bionic. Unfortunately for me....I already used up my 14 day one time trade with Best Buy when I switched the HTC Rezound for this. Ugh....I don't know what to do. I wanna be happy with this investment and I can't afford to cough up full retail price for any other phones. Anyway, have you guys heard about any of these connectivity issues so far? And if so, do know any means to fix it? Please help!
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I have to settle on your side of the fence and agree that it seems like my Maxx has been, as of the past week or so, dropping service more frequently than I have noticed before. I am guessing this is possibly somehow network/carrier based for both of our better interests.
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Well I had a couple of days of wonderful 4g service and it wasn't dropping out. Today (June 13th)....it started again. Starting at 10:15 am J had slower data speeds, 12:50 I received a Netflix communication error (code 1010), and roughly around 1:30 I had a 4g connection but it was no longer connecting with Google (which means I can't use stuff like the Google Play store). Of course Verizon technical support is no help. ALL of my problems are "new" to them and haven't been documented previously. I'm so sick of this! I just want my device to work properly!
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I don't have anything to compare it against, but Verizon's LTE network always seems to be hit or miss with me. I can go days where its perfect, and weeks where I don't know if it'll let me use it or not.
And you're a Razr or Razr Maxx user?
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I noticed this with the maxx last couple days. Switched to my Charge, doing the same thing. Also happening to family member on Thunderbolt. Its the 4g connection that's making this happen. If I switch to cdma only I have no issues
Update: 6-17-12
Switched back to razr because The Charge was holding signal pretty well. My Razr Maxx is still dropping data connection- the whole white 4g indicator more often. Anyone else still experiencing this?
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I've been running the .215 update now for about a week and a half, but it seems i'm either on 3G where I used to get 4G, or no data at all. For example, shopping with the wife at a mall where I usually sit and wait for her, I always got a good 4G signal. Yesterday I barely got a 3G connection for about 2 minutes then all my data connections went white. Just out of curiosity I put it in airplane mode then turned it back on and a strong 4G connection came on.
BTW, she has an iphone 4s using Kik for messaging which requires a data connection. Hers worked. Mine didn't. I felt pretty foolish as I'm always telling her my phone can do everything her phone can, only better.
baune7 said:
I've been running the .215 update now for about a week and a half, but it seems i'm either on 3G where I used to get 4G, or no data at all. For example, shopping with the wife at a mall where I usually sit and wait for her, I always got a good 4G signal. Yesterday I barely got a 3G connection for about 2 minutes then all my data connections went white. Just out of curiosity I put it in airplane mode then turned it back on and a strong 4G connection came on.
BTW, she has an iphone 4s using Kik for messaging which requires a data connection. Hers worked. Mine didn't. I felt pretty foolish as I'm always telling her my phone can do everything her phone can, only better.
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First, iphone 4s doesnt have 4g, it has the icon but its not 4g. Are you on stock or running a ROM?
I know it's not 4G. That's why it makes me mad when I used to have full 4G on my RAZR.. in the same spot. now I can barely cling on to a 3g with data drops all the time. Meanwhile she's on hers all the time with a good connection.
I flashed the official .211 update. Rooted with Matt's utility. Used voodoo OTA rootkeeper. Updated to. 215. Other than that haven't changed anything. Still stock recovery.
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baune7 said:
I know it's not 4G. That's why it makes me mad when I used to have full 4G on my RAZR.. in the same spot. now I can barely cling on to a 3g with data drops all the time. Meanwhile she's on hers all the time with a good connection.
I flashed the official .211 update. Rooted with Matt's utility. Used voodoo OTA rootkeeper. Updated to. 215. Other than that haven't changed anything. Still stock recovery.
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I am stock rooted on .215 and I couldn't be happier. My battery has lasted an average of 1 day 20 hours and my 4G is stronger than ever. The 3G/4G/WiFi handoff is seamless and the phone is much snappier overall. Try going back to stock .211 and reloading .215.....Use Matt's Utility 1.81 to roll back to .211
I have been running the .215, my wife same phone, no hacks and she never drops 4 g. I am always either 1 bar 4g or 3 bars 3g. frustrating. I use to have really good 4 g till i started to mess with roms and rooting, now i cant seem to get it back good. I have switched out my 4g sim card, no change though. 4g sucks for me now as well. my battery life rocks though.
Think I might try fast booting back to .211 stock then re rooting. How do I fastboot? Never done this with this phone. Used RSD with the OG DROID. Or is matts utility the only way?
Any suggestions would be great. Thanks in advance.
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baune7 said:
Think I might try fast booting back to .211 stock then re rooting. How do I fastboot? Never done this with this phone. Used RSD with the OG DROID. Or is matts utility the only way?
Any suggestions would be great. Thanks in advance.
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Matts utility 1.81 would be the way to do it.
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I'm running stock rooted .215 as well. For me signal strength is about the same as .211. I live in the greater Philadelphia area which is a strong 4G area but I've always had weak signal strength in my office and my TV room. I was hoping to see some benefit in those areas after going to .215 but it's about the same. Not complaining - just didn't see any notable change for me between the two radios.
Battery life is really good - I have a Maxx and I'm running a bunch of Smart Actions that control my data and sync in different situations that's resulting in what feels like extended battery life. Only caveat to that is it was after going to .215 that I started fooling with Smart Actions so it's hard to say where the extended life is coming from: the kernel or S/A helping manage things.