I just got my Droid RAZR 2 days ago. For some reason, the 4G LTE randomly drops out. Sometimes, it won't even come back on at all and I have to reboot the phone to get my connection back. I have service because I still get text messages and phone calls. This is getting really annoying, especially when I'm out and about and away from my home Wi-Fi.
I have already downloaded and installed the connectivity restore app from Verizon's Play Store page, but it didn't help. Any other suggestions?
Sent from my Motorola Droid RAZR Maxx using XDA
Anyone there?
Sent from my Motorola Droid RAZR Maxx using XDA
Its a problem with all 4g phones. (Or so i have heard)
I would love to have someone prove me wrong on this though.
kevintstephens said:
I just got my Droid RAZR 2 days ago. For some reason, the 4G LTE randomly drops out. Sometimes, it won't even come back on at all and I have to reboot the phone to get my connection back. I have service because I still get text messages and phone calls. This is getting really annoying, especially when I'm out and about and away from my home Wi-Fi.
I have already downloaded and installed the connectivity restore app from Verizon's Play Store page, but it didn't help. Any other suggestions?
Sent from my Motorola Droid RAZR Maxx using XDA
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Click to collapse
I just had this exact same thing happen to me. I'm in Anaheim, CA. Figured it was a network outage, of course Verizon always denies any outages just like Sprint did for 3 years.
Eventually, after about 1 hour, 5 reboots and that connectivity app, it just came back on.
Who knows..
Idowhatiwant...i know how it is. Im in the same area. But this has been goibg on for a least a month now.
Sent from my DROID RAZR using Tapatalk
tribalb said:
Idowhatiwant...i know how it is. Im in the same area. But this has been goibg on for a least a month now.
Sent from my DROID RAZR using Tapatalk
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Click to collapse
Yep, appears so. Back to 3G now lol..
Got my Maxx about a week ago. I also have a similar (or maybe the same) situation where the 4G LTE icon turns white, but there is no data connection (WiFi off). I did some searching online and found that apparently a lot of Verizon LTE phones have the same problem, so I don't know whether this is a software or hardware problem. However, I did see that many people got their phone to get the connection back with a CDMA/LTE toggle on/off (found in Settings). Hopefully Verizon is working on an update for this.
I think, from what I've observed, it has trouble switching from 3G to 4G and vice-versa. At home, I'm right on the edge of a 4G area, so my phone constantly switches back and forth between 3G and 4G. That's when the data drops. When I have solid 4G connection, the data doesn't drop.
Sent from my Motorola Droid RAZR Maxx using XDA
Welcome to Verizon LTE.
It's a problem with the handshake protocol from eHRPD to LTE. Not likely to be fixed entirely until Verizon rolls out an LTE-Advanced network and phases out CDMA altogether.
MillionManMosh said:
Welcome to Verizon LTE.
It's a problem with the handshake protocol from eHRPD to LTE. Not likely to be fixed entirely until Verizon rolls out an LTE-Advanced network and phases out CDMA altogether.
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Click to collapse
Oh wonderful.
kevintstephens said:
Oh wonderful.
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Click to collapse
It's not all bad news. The newer phones timeout much less when trying to hold connection and authenticate faster than the first-gens (Charge, Tbolt, etc), and even better than they did at launch (in the case of the Bionic, for example, which uses the same Moto Wrigley 4G chip as the Razr and others). It'll only get better with successive releases.
Related
I have an unrooted Droid Razr and anytime I am in Verizon's Extended network I drop all data. The signal strength fluctuates from -67 to -99. Most of the time while I travel it is between -75 and -90. I have enabled the global roaming and I changed the voice privacy settings after I looked on the forums. Any ideas of things to try? When I contacted Verizon they suggested they could have lost their "agreements" with the other carriers to cover 3g. Two weeks ago I was using a Droid Charge and it worked fine.
Same here. When I first got this phone about 2 weeks ago I had a strong 4g connection which would rarely drop to 3g, but for some reason now I'm constantly dropping all data connection and its draining the hell out of my battery since the phone is constantly searching for a connection. I'm on a stock razr running. 2.3.6. Anyone have any ideas?
Sent from my DROID RAZR using XDA
Exactly what i'm going through I've gotten a replacement razr Maxx from Verizon thinking it might be a bad phone but the replacement is loosing signal just the same way.someone please help!
Sent from my DROID RAZR using XDA
Had this problem a few days ago, but haven't had a problem in 3-4 days. Been getting great signal and data speeds lately.
I rebooted my phone this morning and so far so good. I haven't dropped my 4g connection yet. Battery life is still at 91% coming off the charger at 7:30 CST this morning.
Edit : this is a maxx
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How do you reboot the Razr Maxx on stock (not rooted)?
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Thank Me Later said:
How do you reboot the Razr Maxx on stock (not rooted)?
Sent from my DROID RAZR using XDA
Click to expand...
Click to collapse
Soft reset. Power + vol -
Sent from my DROID RAZR using XDA
Update, started dropping data connection again. I guess I'm going to have to call Verizon.
Sent from my DROID RAZR using XDA
My wifes phone is complete stock and has been having data drops and restarts. Never dropped or anything done to it. Gonna have to call Verizon.
I have dealing with the same crap, look at this thread: http://forum.xda-developers.com/showthread.php?t=1549021
Most of the time, it happens at 24h-36h up time, but can happen at 10min or wait 50hours. I have not droped data for a few days, but have not used the phone much at all.
P.S I am NOT in a Verizon's Extended network area. I am in a 3-4 bar place or even right next to a cell tower with 5bars.( That is BS)
I was tolled that I use the phone too MUCH and I need to turn it off EVERY night. Now I am thinking AT&T with galaxy s3 is the "fix" I need to get a LTE phone that works right.
I had an issue a couple of days ago with streaming Netflix over 4g and getting a network error message. Now, I'm reading posts on different forums about the Maxx having 4g/3g connection issues in general. Maybe it's the OCD in me, but after I read that stuff I started noticing that my phone would just randomly drop it's signal all of a sudden. Instead of making a seamless transition from 4g to 3g it just drops it's signal altogether. After a few seconds it comes back, but this still bothers me. In one of the forums that I read about this stuff a lot of the people were talking about trading the maxx for a bionic. Unfortunately for me....I already used up my 14 day one time trade with Best Buy when I switched the HTC Rezound for this. Ugh....I don't know what to do. I wanna be happy with this investment and I can't afford to cough up full retail price for any other phones. Anyway, have you guys heard about any of these connectivity issues so far? And if so, do know any means to fix it? Please help!
Sent from my DROID RAZR using XDA
I have to settle on your side of the fence and agree that it seems like my Maxx has been, as of the past week or so, dropping service more frequently than I have noticed before. I am guessing this is possibly somehow network/carrier based for both of our better interests.
Sent from my DROID RAZR Maxx using xda premium
Well I had a couple of days of wonderful 4g service and it wasn't dropping out. Today (June 13th)....it started again. Starting at 10:15 am J had slower data speeds, 12:50 I received a Netflix communication error (code 1010), and roughly around 1:30 I had a 4g connection but it was no longer connecting with Google (which means I can't use stuff like the Google Play store). Of course Verizon technical support is no help. ALL of my problems are "new" to them and haven't been documented previously. I'm so sick of this! I just want my device to work properly!
Sent from my DROID RAZR using XDA
I don't have anything to compare it against, but Verizon's LTE network always seems to be hit or miss with me. I can go days where its perfect, and weeks where I don't know if it'll let me use it or not.
And you're a Razr or Razr Maxx user?
Sent from my DROID RAZR using XDA
I noticed this with the maxx last couple days. Switched to my Charge, doing the same thing. Also happening to family member on Thunderbolt. Its the 4g connection that's making this happen. If I switch to cdma only I have no issues
Update: 6-17-12
Switched back to razr because The Charge was holding signal pretty well. My Razr Maxx is still dropping data connection- the whole white 4g indicator more often. Anyone else still experiencing this?
Sent from my DROID RAZR using xda premium
I just sold my HTC Rezound and got my Razr Maxx from someone locally only about 5 days ago. In short, I miss my Rezound.
Before anyone jumps down my throat, let me explain. I am basing this solely off my experience at work where I spend 40+ hours of my week. Other than that, I really like this phone and want it to work out for me.
In my office here at work, I have always had bad reception with Verizon, regardless of the phone. It's just the way that this building is and the fact that there isn't a Verizon tower close enough to get good reception. Supposedly they are going to install a Verizon tower in our parking lot, but who knows when or if that will really happen.
With that being said, my Rezound held 4G for most of the day, albeit barely. But it did for most of my day and when it dropped 4G, the transition to 3G was pretty seamless.
With my Maxx, I am having major problems holding 4G or connectivity at all several times throughout my work day. If I open the Play Store or apps like Facebook, it will say no connection even when the 4G icon is visible. Then it will turn white at times too.
To its credit, I get good reception outside of work and at home which is true for every Verizon phone that I have owned (Incredible, Thunderbolt, Charge, Rezound).
So what gives? Without going back to a Rezound, what are my other options? The Nexus is much worse in this department correct?
Any advice would help, thanks!
Nexus is horrible in reception department. I know exactly what you mean with the white 4G no connection issue. I get it all the time too...even with 4G showing full bars. Also when I open the browser its just white and froze.
Sent from my DROID RAZR using Tapatalk
mkarps said:
Nexus is horrible in reception department. I know exactly what you mean with the white 4G no connection issue. I get it all the time too...even with 4G showing full bars. Also when I open the browser its just white and froze.
Sent from my DROID RAZR using Tapatalk
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Click to collapse
So, it's not just me? LOL
It's getting pretty ridiculous. Today I can barely do anything with it at work, it's not holding much of anything.
Is this a known network issue? Because if not, I will have to dump this phone unfortunately.
Yeah I don't know if it's the battery or what but 4G reception seems hit or miss on my Razr Maxx, it usually works great but in fringe areas it's shakier than I'd like.
That said, I use my office's wifi (where 4G reception sucks) and keep my phone on 3G unless I need to download things. So it isn't a huge issue.
I can't go back to a smaller battery, though.
Just as an update, the reception is embarrassingly bad today. I can't connect to anything data related. Connection keeps going in and out.
My Rezound would connect to everything daily. Only problem is that I don't want another Rezound lol.
Decisions, decisions....
the nexus has horrible signal issues, don't get one. as far as the maxx and signal/4g i get 10x better signal strength than i had with my rezound or nexus. if you want, install the .209 ics leak. it gave me much better 4g reception and speeds.
could also be you just do not have good verizon service where you are and no phone will fix that.
fix-this! said:
the nexus has horrible signal issues, don't get one. as far as the maxx and signal/4g i get 10x better signal strength than i had with my rezound or nexus. if you want, install the .209 ics leak. it gave me much better 4g reception and speeds.
could also be you just do not have good verizon service where you are and no phone will fix that.
Click to expand...
Click to collapse
I definitely don't have good Verizon service where my office is located as I said in the OP. But, even with that said, my Rezound always held a data connection, and mostly 4G at that.
I have no idea why this phone with supposed better radios can't match that. It's very, very disheartening.
I will try the ICS leak. Is the .209 one the one where you can't go back to stock if you wanted to? That might be an issue for me.
Thanks!
WizeGuyDezignz said:
I definitely don't have good Verizon service where my office is located as I said in the OP. But, even with that said, my Rezound always held a data connection, and mostly 4G at that.
I have no idea why this phone with supposed better radios can't match that. It's very, very disheartening.
I will try the ICS leak. Is the .209 one the one where you can't go back to stock if you wanted to? That might be an issue for me.
Thanks!
Click to expand...
Click to collapse
no going back to gingerbread once you install. i dunno maybe your phone is defective? i have no data issues and hand off's are great.
Possible that Verizon is having an outage around you?
Sent from my ADR6425LVW
My razr on rogers does the no connection thing in the play store at times also. That is running ics on 3g
I Am Marino said:
Possible that Verizon is having an outage around you?
Sent from my ADR6425LVW
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Click to collapse
There is none that they know of. I went into a Verizon store tonight and they installed a new sim for me.
I have had strong signal since then, but I'm not at work and I usually get good signal at home.
If I don't have good signal tomorrow at work I will just have to face the sad reality that this phone won't play nice at work. Then I will have to make a decision from there.
Sent from my DROID RAZR MAXX using xda premium
Have you tried simply turning 4G off? Basically, go to the network settings and turn it to CDMA only, instead of CDMA+LTE. 2-3 bars of 3G is better than 0-1 bars of 4G. At least while you're at work.
Are you sure it's not a defective unit?
Sent from my ADR6425LVW
It happen on my atrix 2 too.
Before i was using htc hero and it held 3g in my office even it only 1 or 2 bar,but with my atrix 2 it stay on edge and sometimes no connectivity. I guess motorola has bad antenna and i'm planning to get htc rezound.
Sorry for my bad english.
Sent from my MB865 using xda premium
kojitabe said:
It happen on my atrix 2 too.
Before i was using htc hero and it held 3g in my office even it only 1 or 2 bar,but with my atrix 2 it stay on edge and sometimes no connectivity. I guess motorola has bad antenna and i'm planning to get htc rezound.
Sorry for my bad english.
Sent from my MB865 using xda premium
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Click to collapse
That's the thing, Motorola is top notch with antennas, HTC is next best, as I have the Rezound, signal is great but I'm still leading towards defective unit.
Sent from my ADR6425LVW
Have you tried this? Should do the trick.
jeff_roey said:
Have you tried this? Should do the trick.
Click to expand...
Click to collapse
I put 3 on my back cover,but no luck.
I keep awaiting for bootloader unlock for razr and atrix 2,maybe custom kernel will do some trick on signal to keep hold on 3g although it's only 1 or 2 bar. Because from my experience,motorola will get no connectivity when it drop to 2 or 1 bar of 3g.
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kojitabe said:
I put 3 on my back cover,but no luck.
I keep awaiting for bootloader unlock for razr and atrix 2,maybe custom kernel will do some trick on signal to keep hold on 3g although it's only 1 or 2 bar. Because from my experience,motorola will get no connectivity when it drop to 2 or 1 bar of 3g.
Sent from my MB865 using xda premium
Click to expand...
Click to collapse
LoL. I was joking. Tell me you really didn't try that.
jeff_roey said:
LoL. I was joking. Tell me you really didn't try that.
Click to expand...
Click to collapse
Do what? Put that sticker on my back cover? Actually i really did it,i even add a piece of aluminium foil to get more signal. LOL
Let's laugh together
That's is the stupid idea that i did to get the phone hold on 3g,and if you read our atrix2 forum,most of us got a bad data connectivity.
I'll wait until ics comes out,if it still have a lock bootloader or connection issue,then maybe i'll jump to another boat (no more moto,this is the last)
Sent from my MB865 using xda premium
I Am Marino said:
Are you sure it's not a defective unit?
Sent from my ADR6425LVW
Click to expand...
Click to collapse
It might possibly be, but I'm not leaning towards that as I'm getting good reception and connection at home.
It's only happening at work where nobody gets good Verizon signal to begin with. Only problem is my rezound was holding enough signal and not dropping but this phone is dropping.
My conclusion so far is that the rezound holds weak signals better and the MAXX just drops them.
Sent from my DROID RAZR MAXX using xda premium
Does anyone else have problems with mobile data dropping frequently?
My thunderbolt and rezound act the same. At work, the signal strength reported in the about phone screen fluctuates between -63 & - 73dbm. Ill lose mobile data countless times daily. If you go to the settings to try and toggle mobile data, it's greyed out and says turning on...
So frustrated with this behavior
Ehh I have this problem to a certain extent with the nexus but its not too bad
brucekr said:
Does anyone else have problems with mobile data dropping frequently?
My thunderbolt and rezound act the same. At work, the signal strength reported in the about phone screen fluctuates between -63 & - 73dbm. Ill lose mobile data countless times daily. If you go to the settings to try and toggle mobile data, it's greyed out and says turning on...
So frustrated with this behavior
Click to expand...
Click to collapse
Verizon probably have a weak signal in your work place.
This happens. Also, LTE is known to stop allowing traffic (at random) and require a turning off/on of Mobile Data (especially when using constant data for long periods of time).
It's annoying.
Different places - happens more than others.
I have also been experiencing issue with Verizon data connections as of late. I have a hard time even locking onto 3G with my Rez. But my other phones no issues, I am now on my 4th Rezound in over a month since having this issue.
Jimi Mack said:
I have also been experiencing issue with Verizon data connections as of late. I have a hard time even locking onto 3G with my Rez. But my other phones no issues, I am now on my 4th Rezound in over a month since having this issue.
Click to expand...
Click to collapse
what other phones gets better signal? just wondering?
I have this same issue... What is the problem? Should I get a new rezound?
Its pointless to have LTE if I cant use it......
Its like when it works it works well, but most of the time, it just sits there the data arrows unlit, when i try to use data..
I powercycle, turn mobile data off and on, and sometimes it works, but most of the time Im stuck to using Wi-Fi...
So why should i pay verizon all this money for Wifi?
Ugh.. Im gonna return this pos.
Damasterjj said:
what other phones gets better signal? just wondering?
Click to expand...
Click to collapse
Compared to my unfortunate experience with 4G devices, any of my other 3G phones hold onto and got better locks on 3G than compared to the past Rezounds. Now the latest rezound finally does get a data lock the prior 4 did not.
I've got no 4g issues. Almost never drops. I'm in southern California.
Sent from my rezound
This issue has been addressed a lot in many forums for the rezound, tbolt, gnex, and pretty much every 4g phone out. For some phones its not that bad. I think its software based cause once I rooted and s-off I've never had it happen to me again. The gnex I think they narrowed down to combination of software and hardware issues. I've been running ice roms since I rooted. I've been through 3 replacements, all did it, all had new Sims all new phones (not refurbished).
Here's a post I followed when it was happening to me. I've done lots of research on this and I truley do think its software based (mostly because Verizon won't admit its their network)
Sent from my ADR6425LVW using Tapatalk 2
It's a network. If you have -65 -75 dbm on 1xrtt that doesn't mean you have the same signal strength on lte. LTE signal is different from 1xrtt or evdo. The reason that you lose date quite often is because the LTE signal is very poor in your location especially if you are indoor. to improve LTE signal wilson electronics has very good amplifier, that calls sleek 4g-v get it. It may improve the signal by 20 dbm.
There is a few threads on this and no resolutions. There is some kinda of problem with the network that Verizon isn't owning up to. There is a bunch of forums posting the problem as well, where the 4g just drops off and then comes back on. Prior to the begining of June if my 4g dropped out it would go to 3g. Now the places I had solid 4g I am getting it on and off every minute or so. I went down to verizon and the girl said she is having problems with her Tbolt. We changed out the sim and she said she could get me a new phone but to me it sounds like the network if so many people across all phones are having problems. I am going to call Verizon probably this weekend or monday cause I am tired of being on 3g all the time and not being able to use the 4g is driving me nuts. Things are so slow. Arg.
brucekr said:
Does anyone else have problems with mobile data dropping frequently?
My thunderbolt and rezound act the same. At work, the signal strength reported in the about phone screen fluctuates between -63 & - 73dbm. Ill lose mobile data countless times daily. If you go to the settings to try and toggle mobile data, it's greyed out and says turning on...
So frustrated with this behavior
Click to expand...
Click to collapse
once in a blue moon my signal bar would drop a couple bars even though its been in the same spot for about 5 minutes. but thats about it.
Im stuck on 1x since last night -_-
Try using *#*#4636#*#* and toggle lte on and off. If you absolutely need lte only set to only allow it. I have a good lte signal at work, but it dies quickly once in the building.
Sent from my ADR6425LVW using Tapatalk 2
Took out sim n put it back in...fixed lol. I use that lte on off app to switch to just lte. Thank you though
No drops for me in the Detroit, MI area.
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Gorilla* said:
I have this same issue... What is the problem? Should I get a new rezound?
Its pointless to have LTE if I cant use it......
Its like when it works it works well, but most of the time, it just sits there the data arrows unlit, when i try to use data..
I powercycle, turn mobile data off and on, and sometimes it works, but most of the time Im stuck to using Wi-Fi...
So why should i pay verizon all this money for Wifi?
Ugh.. Im gonna return this pos.
Click to expand...
Click to collapse
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Damasterjj said:
what other phones gets better signal? just wondering?
Click to expand...
Click to collapse
From all the responses, Galaxy S3 is the best signal people are getting to date. Better than the one xxx and the Motorola Razor Maxx. And HTC and Motorola have been known to have the best reception. Go figure.
I won't have my GS3 until July 9th so I can't say first hand.
Sent from my ADR6425LVW using xda premium
drbveb88 said:
From all the responses, Galaxy S3 is the best signal people are getting to date. Better than the one xxx and the Motorola Razor Maxx. And HTC and Motorola have been known to have the best reception. Go figure.
I won't have my GS3 until July 9th so I can't say first hand.
Sent from my ADR6425LVW using xda premium
Click to expand...
Click to collapse
great I just pre order GS3, r u sure its data signal not gps? cause I found a couple of review that says GS3 has better gps than one X thats all I could find.
Just something I've noticed and if anyone has some insight I'd appreciate it. I have the evo 3d on sprint, my fiancé has the droid bionic on Verizon. Sprint just works, but on the bionic, and lg revolution before that, wouldn't get data connection or calling/texting if the bars and data indicators in the notification bar were lit up blue. If they're white, she gets nothing. Why? It's like there's service available but the phone won't connect to it at times. This happened to the revolution too so I'm under the impression its Verizon of the way they do things.
And to clarify, the number of bars will still fluctuate like ours, not that some are blue and some are white. Same goes for the data connection, it'll list 3g, 4g, or not be present depending on what's available. But no matter what's showing, if it's white, you might as well be in airplane mode.
I asked in the bionic forum too but no one shared any info yet.
Sent from my PG86100 using xda app-developers app
I'm assuming you won't get many responses here, since this isn't a Verizon forum. But I have experience with the Bionic actually. Two of my friends have the Bionic, and have the same issues you do. I recently took an 8 hour trip with two friends that have the Bionic, and one friend with another phone on Verizon (a new samsung I think). I of course, being a Sprint customer, literally had no data/cell coverage about 80% of the trip. The one with the brand new Verizon phone had 4g about 75% of the time, and 3g the other 25%. She was streaming pandora and had Navigation going the whole time, without a SINGLE hiccup or buffering in the music. The two with the Bionic always had cell coverage, but their 4g was VERY spotty, and only worked about 40% of the time.
Also at my house, the person with the samsung always has 4g and never had a problem with data connectivity. The two with the Bionics very frequently experience 4g dropouts, and the handoffs between 4g and 3g normally cause streaming audio/video to cut out.
So based on my experience, the Bionic is just a bad phone all together.
Thanks. I did get a response this morning in the other forum. They're saying it's having trouble connecting to Google services. But that doesn't make sense why nothing works...
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