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I have to wait a little while until my current contract with Sprint is up before getting the Evo LTE. But I see them on ebay for about the same money as one would cost me in the store once I'm upgrade elegible. I'm wondering how the ebay phone process works to get it working on the Sprint network? I've only bought phones from Sprint and BB in the past. I know I need a clean ESN, but what I'm wondering is about activation and insurance. Does it cost me money to activate an ebay phone or can I just do it through the website tools? Is it possible to get insurance for the phone (aftermarket I'd assume)? If so, who do you recommend? Anything else to know about getting it working?
jejb said:
I have to wait a little while until my current contract with Sprint is up before getting the Evo LTE. But I see them on ebay for about the same money as one would cost me in the store once I'm upgrade elegible. I'm wondering how the ebay phone process works to get it working on the Sprint network? I've only bought phones from Sprint and BB in the past. I know I need a clean ESN, but what I'm wondering is about activation and insurance. Does it cost me money to activate an ebay phone or can I just do it through the website tools? Is it possible to get insurance for the phone (aftermarket I'd assume)? If so, who do you recommend? Anything else to know about getting it working?
Click to expand...
Click to collapse
no it doesnt...if you have the phone just call sprint and ask them to activate the phone and theyll ask you for the serial number and such and activate it in a few mins and your good to go with a new evo and still out of contract
not sure about the insurance but there are places that sell insurance that you can buy i just dont know of them
fifasarajevo said:
not sure about the insurance but there are places that sell insurance that you can buy i just dont know of them
Click to expand...
Click to collapse
just tell them to turn on the insurance when you activate or they will "forget" to say anything. I bought an OG EVO from e-bay as long as the seller is reputable you will be ok.
I think that technically there's an activation fee, but from what I've seen before it's not that hard to bypass. If you're finding a phone on ebay that costs the same as the subsidized price, then I'd think very hard about what I was doing. These phones are normally 2-4x the price you pay when you get a subsidy; you're putting yourself up for some real risk if an unsubsidized phone costs as little as a subsidized new phone.
If you do buy it though and it does turn out to be a clean ESN/MEID, then first off congrats since you just dodged a massive bullet and saved tons of money, but also go and sign up for TEP, at least for a few months. The only reason I recommend this is because I'm still not 100% sure that the great deal you got is without a hidden problem that could jump out at you and eat your savings.
jesuspgt said:
I think that technically there's an activation fee, but from what I've seen before it's not that hard to bypass. If you're finding a phone on ebay that costs the same as the subsidized price, then I'd think very hard about what I was doing. These phones are normally 2-4x the price you pay when you get a subsidy; you're putting yourself up for some real risk if an unsubsidized phone costs as little as a subsidized new phone.
If you do buy it though and it does turn out to be a clean ESN/MEID, then first off congrats since you just dodged a massive bullet and saved tons of money, but also go and sign up for TEP, at least for a few months. The only reason I recommend this is because I'm still not 100% sure that the great deal you got is without a hidden problem that could jump out at you and eat your savings.
Click to expand...
Click to collapse
Activation fee is charged on a new line or upgrade...not an ESN swap
Plus one for hidden issues/bad ESN.
I would seriously question an EVO on the second hand market for $200-300
Sent from my EVO using xda app-developers app
00mred00 said:
Activation fee is charged on a new line or upgrade...not an ESN swap
Plus one for hidden issues/bad ESN.
I would seriously question an EVO on the second hand market for $200-300
Sent from my EVO using xda app-developers app
Click to expand...
Click to collapse
We're definitely on the same page as far as second-hand devices go. That said, I would love clarification on the fee for hidden issues. It's not something I've ever heard of. I'm not discounting it as a falsehood by any means, I really am just very surprised to see such a thing and would love details. Screenshots work best IMO.
I've seen them go for 300-350 but less than that is a bad phone
Thanks for the input so far. I don't think I can get TEP from Sprint on a phone I did not buy from them. I've found SquareTrade offers a warranty, though. We have used them before, so that is probably the way I'd go there.
There are a lot of these phones on ebay for under $250 right now. I figure $250 is about the break even point when I include the activiation fee and almot 10% sales tax we pay around here. I can't imagine they are all scams. I appreciate the concern, though.
jejb said:
Thanks for the input so far. I don't think I can get TEP from Sprint on a phone I did not buy from them. I've found SquareTrade offers a warranty, though. We have used them before, so that is probably the way I'd go there.
There are a lot of these phones on ebay for under $250 right now. I figure $250 is about the break even point when I include the activiation fee and almot 10% sales tax we pay around here. I can't imagine they are all scams. I appreciate the concern, though.
Click to expand...
Click to collapse
you can totally get TEP from sprint on a phone you did not buy from them, I have got it on the last phone I bought. I just asked and they turned it on, it was that simple.
you can totally get TEP from sprint on a phone you did not buy from them, I have got it on the last phone I bought. I just asked and they turned it on, it was that simple.
Same here
Sent from my EVO using xda app-developers app
Cool. Good to know.
I look at Craigslist and Ebay almost daily to see what they're selling for. I have one and also the GSIII. One must go soon and if its the EVO, I don't think I'll get more than $300 for it. Some are selling brand new EVO's, well suppose to be, for $250 on CL. My opinion, which means nothing, thinks that maybe the EVO has a bad reputation right now from the people that swapped them out for the GSIII. Not sure.
Seems like the S3's are going for much more money. Could be it's because they work for every carrier?
jejb said:
Seems like the S3's are going for much more money. Could be it's because they work for every carrier?
Click to expand...
Click to collapse
Yes they are.
Sent from my SPH-L710 using Tapatalk 2
jesuspgt said:
We're definitely on the same page as far as second-hand devices go. That said, I would love clarification on the fee for hidden issues. It's not something I've ever heard of. I'm not discounting it as a falsehood by any means, I really am just very surprised to see such a thing and would love details. Screenshots work best IMO.
Click to expand...
Click to collapse
misread, seperation indicated different subject. I was agreeing (plus 1) with the chance of bad phone
popper668 said:
you can totally get TEP from sprint on a phone you did not buy from them, I have got it on the last phone I bought. I just asked and they turned it on, it was that simple.
Click to expand...
Click to collapse
There are ways, but it isn't the norm. And is against policy
jejb said:
Seems like the S3's are going for much more money. Could be it's because they work for every carrier?
Click to expand...
Click to collapse
S3's are offered by all 4 but do not have interchangeability . A sprint s3 will not work on Att etc.
It's more of a Flagship, heavily advertised phone that more people want. Simply supply vs demand
Sent from my EVO using xda app-developers app
00mred00 said:
misread, seperation indicated different subject. I was agreeing (plus 1) with the chance of bad phone
There are ways, but it isn't the norm. And is against policy
S3's are offered by all 4 but do not have interchangeability . A sprint s3 will not work on Att etc.
It's more of a Flagship, heavily advertised phone that more people want. Simply supply vs demand
Sent from my EVO using xda app-developers app
Click to expand...
Click to collapse
I bought new evo lte from ebay seller. When I called sprint to activate on my line the agent even asked do you want to keep TEP and I said yes. No problem at all and it is there looking on sprint's website in my profile.
Docarut said:
I bought new evo lte from ebay seller. When I called sprint to activate on my line the agent even asked do you want to keep TEP and I said yes. No problem at all and it is there looking on sprint's website in my profile.
Click to expand...
Click to collapse
Like I said...its not impossible
Sent from my EVO using xda app-developers app
i have bot multiple phones/devices on e-bay. have not had any issues with activation.
one time i bricked a device and the guy i originally bot it from was able to fix it for a small fee.
The activation fee is only on new phones. It is only when the esn is first activated on sprint. So if I bought a new phone and activated the esn but left it new in box and then sold it to you there'd be no activation fee as the esn was already in sprints system
Hi
Does anyone know how the rebate works?
Or can someone post the detail procedure?
Thanks in advance as the search and Google can't find a detail guide
Sent from my Nexus 4 using Tapatalk 2
Rebate, you say? What rebate do you speak of?
ytwytw said:
Hi
Does anyone know how the rebate works?
Or can someone post the detail procedure?
Thanks in advance as the search and Google can't find a detail guide
Sent from my Nexus 4 using Tapatalk 2
Click to expand...
Click to collapse
http://www.htctradeup.com/htcone/?cid=email_promo_HTCOnePreRegister_TUsite_HTCOne
or
http://www.htctradeup.com/
These may help you.
Where do we get the promo code?
Sent from my HTC One using xda app-developers app
veladre said:
Where do we get the promo code?
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
The first link's promotional tradeup has already ended. You needed to sign up via an older page that's no longer there to receive the code.
The second one is new to me..I've never seen it. Though, FWIW, the original $100 tradeup for the One valued my HTC G2/Desire Z at 100 and with this new link, it values it at $0.
theledman said:
The first link's promotional tradeup has already ended. You needed to sign up via an older page that's no longer there to receive the code.
The second one is new to me..I've never seen it. Though, FWIW, the original $100 tradeup for the One valued my HTC G2/Desire Z at 100 and with this new link, it values it at $0.
Click to expand...
Click to collapse
yeah I was pretty sure it was expired unless you had already registered.....I saw this but didn't register in time
I got the promo code in an email yesterday from HTC. I did sign up for this early. I think I actually did it twice with another email address. I might have two codes. If I have an extra one I'll post it here.
I had registered when they first announced the program. I got my info and shipping label to send in my old Atrix 4G. $100. considering I paid that for it on contract a couple years ago, I'm a happy camper.
Sent from my HTC One using Tapatalk 2
I can top that. $100 for an old HTC 8525 windows mobile phone lol.
$100 is the minimum you will get no matter what you send in. I'm sending in a 12 year old kyocera flip phone
ilogik said:
$100 is the minimum you will get no matter what you send in. I'm sending in a 12 year old kyocera flip phone
Click to expand...
Click to collapse
that is incorrect. if the trade value shows up as $0 then they recycle your phone and you get nothing.
ilogik said:
$100 is the minimum you will get no matter what you send in. I'm sending in a 12 year old kyocera flip phone
Click to expand...
Click to collapse
I thought it had to be a smart phone
That's what my registration email says.
Sent from my HTC One using Tapatalk 2
you have to put your phone in as well as the code...the value will show up as either $0, $100, or slightly more depending on your smartphone
Yeah, pretty sure you send in a 12 year old flip phone, you won't be getting money back.
Sent from my HTC One using Tapatalk 2
cachookaman said:
that is incorrect. if the trade value shows up as $0 then they recycle your phone and you get nothing.
Click to expand...
Click to collapse
Per their email you will get a visa card worth at least$100 and if your phone is worth more then you'll get that amount.
ilogik said:
Per their email you will get a visa card worth at least$100 and if your phone is worth more then you'll get that amount.
Click to expand...
Click to collapse
Read carefully. Theres a list of qualifying phone for minimum $100 trade in. If your phone is not in that list, you get nothing.
Cheapest phones to buy for trade in is old Blackberry series that are on the list or palm pre stuff.
They must be working condition and no water damage. They will check the white sticker.
I bought Blackberry 8870 or something for $15.
ilogik said:
Per their email you will get a visa card worth at least$100 and if your phone is worth more then you'll get that amount.
Click to expand...
Click to collapse
Used Devices that are sent in that do not qualify either because a) the model of used Device is not eligible or b) the Device is not in the condition stated or c) does not have a qualifying Proof of Purchase will not be eligible for Program and will be recycled without any payment and any OEM incentives are forfeited.
Click to expand...
Click to collapse
thats straight from the terms of use page: http://www.htctradeup.com/htcone/?q=terms_of_use
devices that arent eligible are those that have a $0 trade in value or arent listed in the drop down menu and they only accept smartphones.
i'm trading in my POS blackberry storm i had sitting in a drawer for $100. pretty sure flip phones aren't eligible, it has to be some kind of smart phone (which the blackberry barely qualifies as imo )
This must be a new, different trade up program, Like a previous poster stated, I have an LG thrive lying around, and I was quote 100 dollars, I have the label printed and ready to send it out, with this new link, I was quote 0 dollars, so they must have given leniency to those who did the pre signup
penskyc said:
This must be a new, different trade up program, Like a previous poster stated, I have an LG thrive lying around, and I was quote 100 dollars, I have the label printed and ready to send it out, with this new link, I was quote 0 dollars, so they must have given leniency to those who did the pre signup
Click to expand...
Click to collapse
That's weird. The one I signed up for was way back from March some time. I did my pre-order on April 4th, and there was a list of "qualifying phones" for the minimum $100. It's basically any modern smartphone (Android/Palm) or even crappy blackberries. I just sent mine out yesterday, I needed to included the charger, battery, old phone, copy of the receipt for HTC One, packing slip (printed online), HTC One's imei number (online form).
I bought a s3 a few weeks ago that at first worked great then a few days later i started getting emergency calls only. Found out today the frigging thing as been blocked and after speaking to o2 they cant unblock it without the original owner which i haven't got as the little **** as closed his account. Am guessing theres fuk all i can do but i thought i would at least try
It's illegal to override a block in the UK. I'm guessing it's an insurance job where they've reported it as stolen to make a claim. Where did you purchase the phone from? Was it eBay as you may have some protection with Paypal if you report it within the time limit?
don't ask questions in General
Sent from my GT-I9300 using Tapatalk 4 Beta
Report to police with all available documentation and details
Service provided by #XDAcrimedepartment
Glebun said:
don't ask questions in General
Sent from my GT-I9300 using Tapatalk 4 Beta
Click to expand...
Click to collapse
Reported for unhelpful spam.
Back on topic, OP first take the phone to the police with any emails and invoices to prove you bought it legitimately, O2 should have an audit trail and if it was an insurance job the police should be able to find out who owned it and potentially arrest them for fraud, they are also the only people who could give concrete advice.
If you bought it via paypal you can open a dispute with the seller, and ultimately get your money back.
What ever you do, don't look into getting the imei changed or look at any ways to overwrite the block, this is illegal and it would make you look bad.
delsus said:
Reported for unhelpful spam.
Click to expand...
Click to collapse
interesting, why didn't you report the thread?
and it is helpful.
If you paid with a credit card you will have some protection too.
Glebun said:
interesting, why didn't you report the thread?
and it is helpful.
Click to expand...
Click to collapse
How is it helpful? Helpful is offering advice, then saying "next time please post questions in Q&A" it makes you look better, gives you some thanks and stops the community hating you.
Wish it was as simple as that i bought it from facebook and the little sh1t as closed his account. A friend was on facebook saw it and knew i was after a new phone
freddy0000 said:
Wish it was as simple as that i bought it from facebook and the little sh1t as closed his account. A friend was on facebook saw it and knew i was after a new phone
Click to expand...
Click to collapse
No recollection of the name from facebook, any messages? I would say take it to the police though, they would be the only ones that could get the phone unblocked legally if it's possible.
You bought a phone from Facebook? What were you thinking of?
joooe said:
You bought a phone from Facebook? What were you thinking of?
Click to expand...
Click to collapse
I wasn't... was cheap though.................According to o2 the only way to get it unblocked is to find the thief and say please sir could you go to the person you robbed it off and kindly asked them to ring o2 with there details and ask them to get it unblocked
krs360 said:
If you paid with a credit card you will have some protection too.
Click to expand...
Click to collapse
Totally true.
Anyway, if you can, try to locate the person who sold you the phone to return the money you pay for it, bring a few friends with you
Good luck!
I would happily let him keep the money if i could kick his head everywhere
If you do get any details on the seller/original owner I could check to see if there have been any insurance claims via household insurance etc.
Alternatively, do you have a rough idea of when it may have been stolen, can at least try to narrow it down (then possibly locate the owner via imei etc if we've had their claim).
Couldn't give confidential information out, but could generic.
Sent from my GT-I9300 using xda app-developers app
realwillow said:
If you do get any details on the seller/original owner I could check to see if there have been any insurance claims via household insurance etc.
Alternatively, do you have a rough idea of when it may have been stolen, can at least try to narrow it down (then possibly locate the owner via imei etc if we've had their claim).
Couldn't give confidential information out, but could generic.
Sent from my GT-I9300 using xda app-developers app
Click to expand...
Click to collapse
Al i have is it was bocked by: O2 (UK) Limited and i think by Insurance company: Lifestyle Group i did a onine imei check
SERIAL NUMBER:
Mobile Phone Network Block
Blocking Network: O2 (UK) Limited.
Date of blocking: Fri 22nd March 2013
Insurance claim
Insurance company: Lifestyle Group
Give me a rough idea of what area of the UK its from, approx how old an last 4 digits of the imei, I'll check tomorrow see If anything comes up. No harm in trying.
Failing that I could find out how much we sell components for (thinking motherboard from screen damaged claim).
Sent from my GT-I9300 using xda app-developers app
realwillow said:
Give me a rough idea of what area of the UK its from, approx how old an last 4 digits of the imei, I'll check tomorrow see If anything comes up. No harm in trying.
Failing that I could find out how much we sell components for (thinking motherboard from screen damaged claim).
Sent from my GT-I9300 using xda app-developers app
Click to expand...
Click to collapse
I bought it of someone near Pwllheli North Wales around the end of March but if it was stolen it doesn't mean its from around there as you get a lot of holiday makes. IMEI 2885
Hi, this may be a long shot, but when are you going abroad next? Or if a friend is going abroad, take the phone with you/them, try it out of the UK. If it works, then I might have it off you!! I am emmigrating to OZ next year, so I don't care if it doesn't work in the UK, as long as it works overseas, it's fine.
What color is it? Blue or white?
CharleyNokia said:
Hi, this may be a long shot, but when are you going abroad next? Or if a friend is going abroad, take the phone with you/them, try it out of the UK. If it works, then I might have it off you!! I am emmigrating to OZ next year, so I don't care if it doesn't work in the UK, as long as it works overseas, it's fine.
What color is it? Blue or white?
Click to expand...
Click to collapse
Blue with a union flag cover. i dont know anyone going away mate
As the tittle says it, I broke my front glass. Everything else is fully operational. I have the asurion insurance. Does it cost the same to say I lost the phone as it does to send it in and have them give me a new one? I'm thinking if I tell them I lost it, I can sell mine on eBay as bad ESN, cracked glass and recoup my claim costs. Anyone have any input or experience with this?
Sent from my SCH-I545 using Tapatalk 2
cell128 said:
As the tittle says it, I broke my front glass. Everything else is fully operational. I have the asurion insurance. Does it cost the same to say I lost the phone as it does to send it in and have them give me a new one? I'm thinking if I tell them I lost it, I can sell mine on eBay as bad ESN, cracked glass and recoup my claim costs. Anyone have any input or experience with this?
I'm not too fond of doing the latter you suggested, seems like fraud to me.
Sent from my SCH-I545 using Tapatalk 2
Click to expand...
Click to collapse
You can give them a call and see if there is a deductible that you must pay. If it's an obscene amount of money, you can just replace the front glass. I did my father's S3 and it costed $9 in parts.
Sent from my SCH-I545 using xda app-developers app
You should check out ny mobile parts. I've heard they are priced well for parts and they get parts directly from Samsung
The deductible with Asurion is $99. I know this, because I cracked the screen on mine this past Friday and the replacement is due on Monday.
I wonder, are they sending me a refurbished model or a new S4?
refurbished
804Hokie said:
The deductible with Asurion is $99. I know this, because I cracked the screen on mine this past Friday and the replacement is due on Monday.
I wonder, are they sending me a refurbished model or a new S4?
Click to expand...
Click to collapse
I wonder just what refurbished is??? Sometimes they can't find the prob in tech and you have to send the phone back for a new (refurbished) one..
To replace the gorilla glass 3 it will run you $300 + / -
Just use Asurion, they will charge u $99
Phoneclaim.com is fastest and easiest way to start claim process.
Best wishes
Sent from my SCH-I545 using Tapatalk 2
804Hokie said:
The deductible with Asurion is $99. I know this, because I cracked the screen on mine this past Friday and the replacement is due on Monday.
I wonder, are they sending me a refurbished model or a new S4?
Click to expand...
Click to collapse
brand new in box. Destroyed my galaxy nexus last year, paid the $100 and they overnighted a brand new nexus to me. took less than 11 hours from the time i called to the time it was in my hand.
dansan382 said:
brand new in box. Destroyed my galaxy nexus last year, paid the $100 and they overnighted a brand new nexus to me. took less than 11 hours from the time i called to the time it was in my hand.
Click to expand...
Click to collapse
But dont they also require you to send the broken one back to them?
Sent from my SCH-I545 using xda premium
scottgalit61 said:
But dont they also require you to send the broken one back to them?
Sent from my SCH-I545 using xda premium
Click to expand...
Click to collapse
Yes. they includes a prepaid shipping label. just mailed it back in the same box it came. my phone was totally messed up so i didnt care. when you call them they ask what happened and if you still have the phone in your possession, not sure what they say/make you do if you say you no longer have the phone. If you tell them you still have it, they will require you to send the old one back
dansan382 said:
Yes. they includes a prepaid shipping label. just mailed it back in the same box it came. my phone was totally messed up so i didnt care. when you call them they ask what happened and if you still have the phone in your possession, not sure what they say/make you do if you say you no longer have the phone. If you tell them you still have it, they will require you to send the old one back
Click to expand...
Click to collapse
I had asurion insurance also. Broke my droid x, paid 100 dollars, got a new one in 3 days. I had to mail the old one. My understanding is that if you report it stolen or lost and can't turn it in, the phone's serial number etc are all invalidated so there's no way to connect to a service. Basically rendering the device a wifi only device.
Hence when buying from ebay or craigslist a "used" phone, you need to make sure you can actually get service on it.
Phatdawg said:
I had asurion insurance also. Broke my droid x, paid 100 dollars, got a new one in 3 days. I had to mail the old one. My understanding is that if you report it stolen or lost and can't turn it in, the phone's serial number etc are all invalidated so there's no way to connect to a service. Basically rendering the device a wifi only device.
Hence when buying from ebay or craigslist a "used" phone, you need to make sure you can actually get service on it.
Click to expand...
Click to collapse
Yes, but that would be perfect for what he wants to do.
Sell it on eBay as a bad ESN, basically a "parts" phone.
With much difficulty given the state of the cracked screen, I finally FDR'd my broken S4 in the recovery menu. Is there anything else I should do to ensure old data won't be recovered, or can I leave it with the the data wipe/factory reset?
I'm surspised they sent me a brand new phone in box with all new accessories. Weird thing is a few days later I turn on the broken s4 to recover some files and I out it on WiFi only to upload to drop box and a few minutes later it just bricked itself. I booted into recovery and wiped, it still won't boot up. I'm gonna try Odin later
Sent from my SCH-I545 using Tapatalk 2
cell128 said:
I'm surspised they sent me a brand new phone in box with all new accessories. Weird thing is a few days later I turn on the broken s4 to recover some files and I out it on WiFi only to upload to drop box and a few minutes later it just bricked itself. I booted into recovery and wiped, it still won't boot up. I'm gonna try Odin later
Sent from my SCH-I545 using Tapatalk 2
Click to expand...
Click to collapse
Mayne they have a way to brick phones remotely now? I know it sounds weird but I wouldn't put it past them
After 2 months of taking great care of my "naked" G2, it fell 3 feet off my nightstand onto the wood floor and shattered. The bottom part of the screen doesn't appear to work, which means I can't even enter my unlock code (swipe). I've submitted for a replacement with Asurion, but apparently they're on backorder and don't know when they will have any in stock...
I was under the impression they replace phones with new ones if they don't have refurb's in stock. I guess not anymore...
Anyone else replace their G2 with Asurion?
rockon83 said:
After 2 months of taking great care of my "naked" G2, it fell 3 feet off my nightstand onto the wood floor and shattered. The bottom part of the screen doesn't appear to work, which means I can't even enter my unlock code (swipe). I've submitted for a replacement with Asurion, but apparently they're on backorder and don't know when they will have any in stock...
I was under the impression they replace phones with new ones if they don't have refurb's in stock. I guess not anymore...
Anyone else replace their G2 with Asurion?
Click to expand...
Click to collapse
They should replace it with a new 1 if they don't have it in stock.
Try calling them again and see if you can get help from someone else.
Sent from my LG-G2 using XDA Premium 4 mobile app
eyeisdasteve said:
They should replace it with a new 1 if they don't have it in stock.
Try calling them again and see if you can get help from someone else.
Click to expand...
Click to collapse
Thanks for the tip - just called back. Apparently they have nothing in stock, are awaiting new G2's, and will notify me when they have a new one.
Although the same guy said that they don't give out refurbished phones, just new ones, so I don't know what to believe....
rockon83 said:
Thanks for the tip - just called back. Apparently they have nothing in stock, are awaiting new G2's, and will notify me when they have a new one.
Although the same guy said that they don't give out refurbished phones, just new ones, so I don't know what to believe....
Click to expand...
Click to collapse
If they have a reconditioned device they will send those.
If they don't have reconditioned then they will send new 1's.
Unless they are out of stock completely. Which you will then have to wait until they have 1 or the other.
Sent from my LG-G2 using XDA Premium 4 mobile app
eyeisdasteve said:
If they have a reconditioned device they will send those.
If they don't have reconditioned then they will send new 1's.
Unless they are out of stock completely. Which you will then have to wait until they have 1 or the other.
Sent from my LG-G2 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
You could probably get them to give you a different device also. I believe they are obligated to provide a replacement device within 72 hours. I will look into where I read that before.
Sent from my LG-D800 using XDA Premium HD app
Intub8 said:
You could probably get them to give you a different device also. I believe they are obligated to provide a replacement device within 72 hours. I will look into where I read that before.
Sent from my LG-D800 using XDA Premium HD app
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You mean they force you to downgrade?
Sent from my LG-D801 using Tapatalk
shook187 said:
You mean they force you to downgrade?
Sent from my LG-D801 using Tapatalk
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You could probably get a note 3 out of them.
Sent from my LG-D800 using XDA Premium HD app
Yes. If they don't have any reconditioned or new then they can send you a comparable model.
Sent from my LG-G2 using XDA Premium 4 mobile app
eyeisdasteve said:
Yes. If they don't have any reconditioned or new then they can send you a comparable model.
Sent from my LG-G2 using XDA Premium 4 mobile app
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This is how I got my G2. Bought it on craigslist from some guy who broke the screen for $100. $99 deductible with Asurion and they sent me a brand spaking new G2 for $200 total (kept my verizon unlimited plan). I just sent the old broken one in, so maybe you'll be in luck
Hooray for insurance fraud! Oh wait.....
Sent from my VS980 4G using xda app-developers app
rockon83 said:
After 2 months of taking great care of my "naked" G2, it fell 3 feet off my nightstand onto the wood floor and shattered. The bottom part of the screen doesn't appear to work, which means I can't even enter my unlock code (swipe). I've submitted for a replacement with Asurion, but apparently they're on backorder and don't know when they will have any in stock...
I was under the impression they replace phones with new ones if they don't have refurb's in stock. I guess not anymore...
Anyone else replace their G2 with Asurion?
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Okay I was going to start a thread about this a few days ago but I didnt get around to it. My screen broke last week from a short fall and I went to verizon because my fiance was upgrading. Anyway, there were 2 people there at the counter who where complaining about this because they had filed a claim on their broken G2 screen and both of them told me they were gonna be on back order till around January or February....yeah im just as frustrated and the only replacements they might send is a Droid Max or MotoX. So the best solution Verizon is doing for this right now is sending in an order for a temp flip phone for our broken device till the devices can be replaced...but youll still be charged $20 a month for being a smartphone plan even though you currently dont have one. This sucks...
Edit: Here use this, download it from your computer and install it to your phone remotely so you can rotate your screen around if your having problems with half your screen like me. It might hold you over for a month or so longer.
https://play.google.com/store/apps/details?id=nl.fameit.rotate&hl=en
C. Replacement equipment may, at our option, be refurbished equipment or different equipment of like kind and quality.
Just remember the squeaky wheel gets the grease. cause a ruckus with both the insurance company and the carriers, their is no reason for the back order and demand a phone with the same specs or better.
curious as to why your going through asurion when its a year warranty on the phone
antawnm26 said:
curious as to why your going through asurion when its a year warranty on the phone
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I dropped mine on the freeway, i forgot it on top of my car and drove off lol. My screen cracked and it will not register my fingers to unlock also.I sent it into LG for repairs, it was 142 total. Plus my 10 dollar to ship it to LG facilities in texas. I'm getting it back by Saturday, says Fedex. I shipped it to them and they received it on November 22nd.. so about two weeks turn around.
I broke mine and called them. They told me to buy one and I'd get a reimburse check minus the deductible in a few weeks.
Sent from my VS980 4G using Tapatalk
So after speaking to Asurion yesterday and being told they have no idea when there will be more G2's in, I got an email from them last night that they have my phone ready to ship. Their web site was screwed up and not letting me continue, so I called and gave them the address and credit card info. The phone is out for delivery today....Damn.
@ Walter21026: Thanks for the tip. Tried installing from Google Play's website, not sure if it installed or not. Still shows lockscreen. Truth is, most of the touchscreen now seems to be useless. Thanks anyways.
@ antawnm26: I dropped the phone and cracked the screen. AFAIK, warranty is if something is defective, not if I am at fault for the screen being shattered.
Asurion Backorder
rockon83 said:
After 2 months of taking great care of my "naked" G2, it fell 3 feet off my nightstand onto the wood floor and shattered. The bottom part of the screen doesn't appear to work, which means I can't even enter my unlock code (swipe). I've submitted for a replacement with Asurion, but apparently they're on backorder and don't know when they will have any in stock...
I was under the impression they replace phones with new ones if they don't have refurb's in stock. I guess not anymore...
Anyone else replace their G2 with Asurion?
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Click to collapse
Great questions!
We'd love to clear up the confusion for you. Our goal is to get you reconnected as quickly as possible by providing a like-for-like replacement. We do use both new and remanufactured phones in order to provide this service. Rest assured, all of our remanufactured phones use 100% OEM parts and come with a 12-month limited warranty. Your device will be replaced at no charge if it has a warranty failure during that time period. While we do operate from a separate set of inventory from your local store; like them, our inventory constantly changes. In the event your device is unavailable at the time of your claim, we will discuss the options available to you at that time.
We understand you have already been in contact with us regarding your claim. We welcome you to track the status of your claim at www.phoneclaim.com. We are also more than happy to assist you via email at [email protected].
We are here to help if you need us!
Thanks!
Asurion Social Media Team @AsurionCares
The white LG G2 on verizon seems to be still back ordered, with no ETA. Local verizon stores said they are out of stock as well. Not sure when they are coming back.