[Q] Reboot after failed update. - Android Q&A, Help & Troubleshooting

Today I had noticed an update was issued to my phone (Motorola Atrix) which I promptly declined as I have previously flashed my phone and assumed that it would lead to issues. After I declined I told my wife to decline when she received the message as well. Well I guess she ignored me because she came home from work and said her phone doesn't work. Prying her for information she admitted to downloading because she was "annoyed" because it kept prompting her.
So this is what I got: Motorola Atrix, previously flashed about 8 months ago. An over the air update was downloaded. Now when you boot up the phone you get about 2 minutes of use before it prompts to shut down. When it restarts it tries to install the over the air update and fails. Yanking the battery will allow to reboot and access the phone again then repeat.
Is it possible to remove the update and restore the phone?

do you have a nandroid backup? if not you may just have to reflash the rom again

Android311 said:
do you have a nandroid backup? if not you may just have to reflash the rom again
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Click to collapse
I do not. When I boot my phone and try to access Android Recovery I run into the same issue with the failed update so I am not sure if I can reflash the ROM this way. Is there an alternate method?

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[Q] Verizon update crashes, phone reboots

So i got this lovely update from Verizon. I rooted using the one touch but never made any changes to the phone. Still using default UI etc. Just rooted to access saves, overclocking.
So the update reboots the phone, starts installing, and fails. Then i can go to the menu and reboot the phone. It will come all the way on, and immediately just shuts down and tried the update again. Stuck in this vicious cycle. Help?
Mount the SD card either in recovery or on a PC and see if there is a PG05IMG.zip on it. Remove it if so, then reboot.
tqhx said:
So i got this lovely update from Verizon. I rooted using the one touch but never made any changes to the phone. Still using default UI etc. Just rooted to access saves, overclocking.
So the update reboots the phone, starts installing, and fails. Then i can go to the menu and reboot the phone. It will come all the way on, and immediately just shuts down and tried the update again. Stuck in this vicious cycle. Help?
Click to expand...
Click to collapse
You can't install an OTA if your rooted, even if you haven't made any changes. The problem is the custom recovery (e.g. ClockworkMod)
When the update tries to install the updated recovery, it sees that the old stock recovery isn't there, and fails.
As far as recovering from that, I'm not entirely sure.
Seeing as you used the one touch root, I doubt you installed the S-Off eng bootloader. Try what the above poster suggested first.
Thanks for the replies guys. I did have s-off, but yeah ill tell you i tried what he suggested with no luck.
I ended up being ok i made another clockwork backup, did a full restore from a backup before the date of the update, then did just a data restore from the backup i had just made. Phone is back to normal. Thanks for the responses, ill give you both marks for being helpful
I'm in the same boat, except I was silly enough to not have a backup made. I do not see the PG05IMG.zip from recovery. Any other possible ways to fix this? If I have to clear all my data and start again, I'm ok with that though I'd obviously prefer not to do that.
Boot into clockwork recovery and wipe cache only.
Sent from my HTC Thunderbolt
This same issue has happened to me with the Verizon update. Long story on how it i clicked okay to the update. I told it reject at least 3 times already.
Anyway - i was stuck in this nasty reboot cycle. I was lucky to have a backup from March when I first rooted my TB. Not having a more recent backup is my bad.
So I have worked most of today with near factory settings from my recovered backup and now I am restoring todays backup to see if I can fix this reboot BS.
I did the Wipe Cache from ClockMod and when the phone rebooted it gave the prompt to reinstall the update which I cancelled. So success!!! Now I can clean up my junk apps and do a proper backup to protect myself in the future.

[Q] Moto Razr Maxx - TB OTA not working

OK. I got my Maxx a few days ago, rooted and downloaded TitaniumBackup to freeze some apps.
I deleted a few apps thinking I'd never use them, but as it happens the backup I did before deleting them was corrupt. There's no way to get the apps back...SOOO as I'm downloading the OTA update it fails saying the /system/app/dnla.apk is wrong.
Yes...I deleted DLNA and News 2.3.5 and can't get the files back.
Is there a way to flash the phone back to complete stock...no root...no nothing so I can get the OTA? My bad for rushing into things, but it's been so long since using a Moto device I can't remember how to flash it back to stock.
I held the Vol+- and power, went to Recovery and did a factory wipe but it's still rooted and I need to get it back to stock.
Ideas? Flame on.
Thanks
S
I run into the same issues while trying to install the update. I ended up following the directions in the following link.
http://forum.xda-developers.com/showthread.php?t=1416058

[Q] Atrix 4G won't start up or install from recovery

After countless hours of research, I decided to unlock my bootloader and to root my Motorola Atrix 4G. With success, I was happy to have everything working and installed the Darkside Custom Rom. I let a friend borrow my phone, and they saw the AT&T system update and they decided to install it. They bring back the phone and the system update has finished and was installing. The phone powers off and starts to install the update. 10% into the install, it stops, and I got the little green droid man with the /!\ behind him. I take out my battery, place it back in after 30seconds. It powers on, boots up, powers off and tries to load the update again. I restart it, but this time quickly going into RomManager and starting it up in Recovery Mode. I go to restore the phone using the file I backed up from the TitaniumBackUp app, everything backs up except the system. I plug my phone into my laptop, and everything is in the folder. I performed a system/factory reset, downloaded the last Gingerbread update, but nothing helps. Anything I try to load it says "Installation aborted". No matter if it's the original update or a ROM I download. Looking up other forums, I notice others that have downloaded the Darkside ROM have had the same; if not similar issues. I apologize for the length of this message, but I wanted to put in as much detail as I could so you know exactly what the issue is. I look forward to hearing from someone, and thank you in advance!!!
You probably need to sbf it back to a stock ROM and start over. I had a similar problem when I first got my Atrix and the AT&T update first came out. I had already rooted it and didn't unlock the bootloader yet. It tried to update and bricked the phone. Got AT&T to give me another though as I had just got the thing.
nickdeal said:
You probably need to sbf it back to a stock ROM and start over. I had a similar problem when I first got my Atrix and the AT&T update first came out. I had already rooted it and didn't unlock the bootloader yet. It tried to update and bricked the phone. Got AT&T to give me another though as I had just got the thing.
Click to expand...
Click to collapse
Thanks a ton! How would I go about doing that?
You need to download motorola RSD app to you computer. Search XDA for stock firmwares and download one. You will then need to use the button combo to get in to RSD. Connect the phone to your computer and make sure it recognizes. I had an issue where one of my laptops would not recognize the phone for anything. I had to use a different laptop. Once it's done you should be back to stock. The bootloader should be unlocked still. Just root and flash your ROM of choice.
Sent from my MB860 using XDA App

[SOLVED] Stopping the OTA Update...how?

Hey guy,
I got a replacement Note 2 from Verizon this morning. Turned it on, was going through the initial activation process when I noticed it was already downloading the latest update. I hurried through the process to get to the home screen, opened up the play store and downloaded/installed Titanium Backup. Went to freeze the SDM 1.0 process, but that didn't help. So my question is....
How can I stop this update from finishing?
It's almost done downloading and I've turned the phone off for now. It looks to be around 85-90% done downloading.
My only other thought would be to flash a rom to it while I still can and hope that stops it. But I don't know if I have the time to get the rom file on there before it decided to install the OTA update.
Other than that, I was thinking about taking it into Verizon and telling them that I'm OCD about the updates and do no want it to be there and demanding a brand new replacement. Wonder if that would work.....
Reboot in download and Odin a rooted stock rom
I do not believe the updates will auto installed without you agreeing to it first. it may download the update but it won't installed without your consent.
What I'm thinking is throwing a rom onto the SD card on the old phone, and then booting the new phone into recovery and flashing the rom from there.
When I got mine at the beginning of the year, it tried to pull the update nonsense, so I pulled the battery. When I turned it back on, it told me I had an update and asked when I would like to download it, so I put it on the max (something like in 7 days). Not sure that this is how it will go down this time, just sharing my experience.
Yeah...that's what I was expecting. But when I turned the phone back on after turning it off...it just picked right back up at downloading the update. Was annoying.
Sent from my SCH-I605 using XDA Premium 4 mobile app
Ok, I was able to use the SD card in the old phone to load the Stock MJ9 rom from Beanstown106(http://forum.xda-developers.com/showthread.php?t=2578458) onto it. Put it into the new phone, went into recovery and flashed it. No more of that OTA bullpucky!
Disable sdm application will solve this problem
Thanks,
Nikhil Dhand
Email : [email protected]

HELP! Lost WiFi USC XT1526

So it has been a VERY, VERY, long time since I attempted to root a device. I admit, that I completely forgot most of what I knew from back in the day rooting like the Motorola OG Droid. Here's the deal. I tried rooting a USC XT1526 and I had no idea what I was doing. I followed the steps through and managed to install TWRP and SU. So I assume I got full root. Well The issue started after I got an UPDATE AVAILABLE message and tried to go through with the OTA Update. When it got to the point of installing the OTA Update, my device turned off like normal but instead of updating, it booted into TWRP recovery. It didn't update at all and when I booted my phone normally, it kept trying to update so my phone turn off (loop) every time it tried to install the update. I did a factory reset and it stopped rebooting. I later tried to flash back to fully stock but I believe I might have downloaded the wrong file because I now have a device with no WiFi. Can someone please help me.

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