I need service manual to fix water damaged mic, please - Sony Ericsson Xperia Neo, Pro

My phone committed suicide in the toilet (never put it near it, someone called me and it moved with the vibration and fell) . I was able to dry it, but there is a pink dot indicating this water damage, so I guess my guarantee is broken Everything seems to work well, except that people can't hear me when calling.
There are 2 mics on this phone, so I guess it is the main one under the buttons that got damaged. I can still use voice recognition apps like Google translator, but I guess that uses the second mic.
I have seen a piece for this phone in eBay that is the 3 buttons part, and I think this part includes the mic, so maybe I'm lucky and I can repair it, all I need is the service manual or some guide with pics, and advice to be sure about it.

devrruti said:
My phone committed suicide in the toilet (never put it near it, someone called me and it moved with the vibration and fell) . I was able to dry it, but there is a pink dot indicating this water damage, so I guess my guarantee is broken Everything seems to work well, except that people can't hear me when calling.
There are 2 mics on this phone, so I guess it is the main one under the buttons that got damaged. I can still use voice recognition apps like Google translator, but I guess that uses the second mic.
I have seen a piece for this phone in eBay that is the 3 buttons part, and I think this part includes the mic, so maybe I'm lucky and I can repair it, all I need is the service manual or some guide with pics, and advise to be sure about it.
Click to expand...
Click to collapse
In general thread i uploaded a long time ago schematics and service manual.
Sent from my MT15i using Tapatalk

taaviu said:
Mayby someone need thatkind information.
1. document
2. document
Cheers!
Click to expand...
Click to collapse
Thanks a lot! But those docs didn't solve my doubt, some time ago I think I saw some other pdf with much more details and pics about the parts, but I can't find it.
I'm still wondering how to fix the mic. I'll get a picture of the 3 buttons part where I suppose the mic is. Maybe you can advice me

I found this part in ebay, do you think this will include the mic?
I searched mt15 keypad

devrruti said:
I found this part in ebay, do you think this will include the mic?
I searched mt15 keypad
Click to expand...
Click to collapse
it appears it has a mic, could you give the link where it was listed?

soji89 said:
it appears it has a mic, could you give the link where it was listed?
Click to expand...
Click to collapse
I just searched "mt15 keypad" or "xperia neo keypad" and selected origin from all countries. I found this piece cheaper in my town, so I hope I can get it there. I just need some advice to know if I should replace that piece, those manuals that taaviu linked don't explain very clearly

Hi, just wondering where is the Water damage indicator on xperia neo v

ksrokiller said:
Hi, just wondering where is the Water damage indicator on xperia neo v
Click to expand...
Click to collapse
Look and find red or pink colored papers in your phone.
One is right in back side battery.
If they are white, then all ok.
If red or pink..then your phone have some water damage.
Sent from my MT15i using Tapatalk

Did the repair work?
Hello devrruti,
I've a similar problem on my neo and I was wondering if you managed to fix the mic problem and/or got the appropriate service manuals?
Problem description: Phone went in washing machine and now people can't hear me on a call. However, when I put the phone on 'speaker' mode then I can be heard! (Perhaps that's related to the presence of the two mics).
Thanks!

Same Problem with my phone too...
devrruti said:
My phone committed suicide in the toilet (never put it near it, someone called me and it moved with the vibration and fell) . I was able to dry it, but there is a pink dot indicating this water damage, so I guess my guarantee is broken Everything seems to work well, except that people can't hear me when calling.
There are 2 mics on this phone, so I guess it is the main one under the buttons that got damaged. I can still use voice recognition apps like Google translator, but I guess that uses the second mic.
I have seen a piece for this phone in eBay that is the 3 buttons part, and I think this part includes the mic, so maybe I'm lucky and I can repair it, all I need is the service manual or some guide with pics, and advice to be sure about it.
Click to expand...
Click to collapse
Hi devrruti,
I too have the exact same problem. My phone fell in water and now ppl cant hear me speaking unless I use earphones r speaker... I was wondering if you could find the keypad?? coz I gave my phone to one mobile service center guy and he could not find the keypad. Plz share a link for the keypad if you know one... It would be helpful for me... a lot....
Thanks in advance
sreekanth

taaviu said:
In general thread i uploaded a long time ago schematics and service manual.
Sent from my MT15i using Tapatalk
Click to expand...
Click to collapse
I do remember that one taavi....
It was a pretty long time ago....!
Sent from my MT11i using Tapatalk 2

sreekanthdb said:
Hi devrruti,
I too have the exact same problem. My phone fell in water and now ppl cant hear me speaking unless I use earphones r speaker... I was wondering if you could find the keypad?? coz I gave my phone to one mobile service center guy and he could not find the keypad. Plz share a link for the keypad if you know one... It would be helpful for me... a lot....
Thanks in advance
sreekanth
Click to expand...
Click to collapse
I finally bought it on a local store, I was about to fix it, it just requires patience and take a look at the pdf our videos about disassembling it. It is a tricky part to fix.
But my phone got stolen, so for the greedy person that didn't want to return it to me, it won't be very useful
I never got to try this solution. I still have this part, maybe if sending it is cheap I can sell it to you. If you are a bit skilled you could fix it yourself.

Related

Accessory not supported (headset)

Hi!
I know this topic has been written about countless times! I know this because I've read most of these threads (atleast the ones I could find), but my case seems to be different..
Last year, all of a sudden, I couldn't use my stock SE headphones. It seems that when I dropped the phone in the snow, something happened.
Now, I can use any kind of headset once, every 24 hours or so... If I take them out, and then put them in again, I get a pop-up telling me the accessory is not supported.
I tried changing the ROM, hoping it would work (using miniCM7pro atm), but I still got the same problem. I really don't like the fact of turning the phone in for a repair since I had to wait 3 months when I turned in my charger that stopped working all of a sudden..
So I'm wondering... Is there any other tweak/ solution or anything that I can do to fix this?
Thanks in advance,
/Nanashi Dri
Sent from my U20i using XDA App
That looks like hardware related problem. i hope someone here will come up with some answer for this....
I don't think there is an easy fix for what you're experiencing. but here's a few steps you could take.
Make sure there is nothing in the headphone jack that shouldn't be in there (bits of dirt/grit)
Make sure none of the contacts appear damaged. There should be 4 contact points inside the jack socket (exluding headset controls)
but i think the phone will ultimately need to be sent for repair
ryant22 said:
I don't think there is an easy fix for what you're experiencing. but here's a few steps you could take.
Make sure there is nothing in the headphone jack that shouldn't be in there (bits of dirt/grit)
Make sure none of the contacts appear damaged. There should be 4 contact points inside the jack socket (exluding headset controls)
but i think the phone will ultimately need to be sent for repair
Click to expand...
Click to collapse
Hi! And thanks for your replies,
I'm not quite sure how I'm able to see the fourth one, since it's way too deep down, but I can see three of them.
Even if it will ultimately need to be sent for repair, I want to do my best to try and fix it before I send it in, since I really hate the thought of sending it in and then wait for three months. I'd rather buy an mp3 player, or and iPod or something in that case.
Nanashidri said:
I really hate the thought of sending it in and then wait for three months. I'd rather buy an mp3 player, or and iPod or something in that case.
Click to expand...
Click to collapse
That is why we call it "Sorry Ericsson" for some reason! (just kidding)
They will send it to you as soon as the parts arrive....dont worry. better you replace or repair it before it does a big problem.
Good luck!
Tommylee567 said:
That is why we call it "Sorry Ericsson" for some reason! (just kidding)
They will send it to you as soon as the parts arrive....dont worry. better you replace or repair it before it does a big problem.
Good luck!
Click to expand...
Click to collapse
Haha!
I'll see what I'll do. Worst case scenario, I'll re-install the original ROM and un-root, and then send it in. But I do want to try and fix it myself first.
Got one more year on my warranty, so time's not a real problem if I don't succeed..
Nanashidri,
at least you considered to unroot and go to stock before giving it.
i just gave it so those dummies at SE centers so they will go crazy seeing me running 2.3.7 on this phone, and they did go psycho! i indeed was laughing cause they started asking me silly questions, "how did you get this in this phone" and such questions.
i simply answered as i was roaming the internet and i did what you could not do....and they where dumb after that....funny funny (i came home and couldnt resist laughing at this matter).
my phone had camera function and my phone restarts after using it. so it was a hardware problem but they never understood it. in retaliation they just flashed the original 2.1. and for two weeks they still never got it right. i went inside the engineers room and recreated the problem. their eyes opened and tubelights switched on in their heads. at last they changed the main board and now it works!! see?
funny things happen....so dont worry. get yours changed when you still have warranty.
keep it up bro!
And this sorry ericsson is going better as "SONY" from next year! no more ericsson!

Please help me fix my camera! Black patch..

Hi All,
I just bought the Photon 4G day before night and am loving it
But I realized that camera is showing a black patch on the screen... Its there in the file even when i take snaps as well as record videos Its set there permanently (same spot). Its somewhat translucent.
Please can anyone help me out fixing it cause its disappointing me somewhat
I have attached few images to let you guys know how it looks..
Oh and I think I dont need to point out the location of this ****. Its at the same spot in all the three images. In the second pic below the androids right leg...
P.S. Tried resetting the phone to factory setting, tried removing the battery.. No warranty for the phone. Bought it from Ebay India. Its the USA Sprint phone..
If cleaning does not help guess you will need a new one.
Sent from my MB855 using xda premium
rbeavers said:
If cleaning does not help guess you will need a new one.
Sent from my MB855 using xda premium
Click to expand...
Click to collapse
I did try cleaning it. The glass is absolutely flawless. So the main sensor / chip is defective i guess. I came across people facing, if not the same, but similar issues with their Android phones. I am not sure.
I hope I see someone who could manage to fix it or I'm totally out of luck. Have to live with that ass forever lol. Hope it doesnt expand any more!!!
you already stated you cleaned it ,so I will not beat that dead horse. If I were a betting man (I'm not really) I would say you have one of two issues.
1. (and I hope its not this) that phone was dropped and something broke or cracked internally.
2. Someone took it apart and lint or dust got between the lenses. Good Luck.
Althought #1 is possible, everyone I know with high end Smartphone treats them like 2 month old babies!
dsims7_2000 said:
you already stated you cleaned it ,so I will not beat that dead horse. If I were a betting man (I'm not really) I would say you have one of two issues.
1. (and I hope its not this) that phone was dropped and something broke or cracked internally.
2. Someone took it apart and lint or dust got between the lenses. Good Luck.
Althought #1 is possible, everyone I know with high end Smartphone treats them like 2 month old babies!
Click to expand...
Click to collapse
I dont think it has fallen... Its absolutely without any scratches or anything anywhere.. ANd the mark looks like a tiny butterfly! lol which is kinda transparent. I tried manually makin some marks on the camera lens with a blue marker pen, but that doesnt look the same at all. it just brings a blue hue (ink color) on the image. You cant see it as a mark (spot like in this case)..
And I'd like to mention one more thing. This thing, when I zoom it to the next level, it moves to the left and when I zoom it even more, it gets off the screen! (outside)Funny!
And about the dust thing, I really doubt..
Looks like dust on the sensor cant do ne thing unless u dismantle the whole camera module.
androiderb89 said:
And I'd like to mention one more thing. This thing, when I zoom it to the next level, it moves to the left and when I zoom it even more, it gets off the screen! (outside)Funny!
Click to expand...
Click to collapse
Strange I must say. We have Digital Zoom, not Optical. Is your phone Rooted with stock ROM?
Have you tried shaking it to see if the spot will move ??
farookh said:
Looks like dust on the sensor cant do ne thing unless u dismantle the whole camera module.
Click to expand...
Click to collapse
I agree with farookh. If this were an SLR, I would say dust on the sensor and give you pointers on how to clean it. Since the sensor is internal here, you probably need to return it and get a new one versus voiding any warranty by trying it yourself.
mypenguin said:
Since the sensor is internal here, you probably need to return it and get a new one versus voiding any warranty by trying it yourself.
Click to expand...
Click to collapse
Read his original post last sentence. No warranty, he got it from E-Bay in India.
OK. Let me tell a trick as former sprint store manager. I just used this to replace my epic so I know it still works.
If you have to phone active on your account call technical support about the phone. Tell them you are calling because a Rep at the store instructed you to call and do a "advanced exchange" on your device. Tell tech support that the store couldn't fix it and didn't have a replacement phone for you. Say they wouldn't exchange for new device and gave u a hard time. It is important to sound like your very unhappy. If they mention insurance, say your phone didn't qualify because the phone suffered no damage, it is a manufacturer defect as told to you by the repair Rep.
They may attempt to ask you what store u went to. Cut them off and say sir, I am not dealing with store again. U going in circles and feel everyone is spinning u and don't want to replace phone.
They will process advanced exchange and you swap phones through mail. They will send new one and you ship back old one.
Sent from my MB855 using xda premium
farookh said:
Looks like dust on the sensor cant do ne thing unless u dismantle the whole camera module.
Click to expand...
Click to collapse
If its dust and we only have digital zoom, shouldn't the spot still remain even after zooming? why does it move outwards
And I noticed 1 more thing yesterday... When I focus the camera (specifically that point!!) towards the sun, the spot just dissolves in the light and is not visible... Same is the case when I point it towards some very bright source.
dsims7_2000 said:
Strange I must say. We have Digital Zoom, not Optical. Is your phone Rooted with stock ROM?
Click to expand...
Click to collapse
Its stock ROM. I tried using a couple of camera apps, but still no luck. The spot appears on all. Do these apps use the same module used by the Default camera App? If yes, is there a way to reinstall the module.
rbeavers said:
Have you tried shaking it to see if the spot will move ??
Click to expand...
Click to collapse
Lol yeah, I did try doing it. Tried tapping it hard with my nail as well, still the exact same position.
miahdog said:
OK. Let me tell a trick as former sprint store manager. I just used this to replace my epic so I know it still works.
If you have to phone active on your account call technical support about the phone. Tell them you are calling because a Rep at the store instructed you to call and do a "advanced exchange" on your device. Tell tech support that the store couldn't fix it and didn't have a replacement phone for you. Say they wouldn't exchange for new device and gave u a hard time. It is important to sound like your very unhappy. If they mention insurance, say your phone didn't qualify because the phone suffered no damage, it is a manufacturer defect as told to you by the repair Rep.
They may attempt to ask you what store u went to. Cut them off and say sir, I am not dealing with store again. U going in circles and feel everyone is spinning u and don't want to replace phone.
They will process advanced exchange and you swap phones through mail. They will send new one and you ship back old one.
Sent from my MB855 using xda premium
Click to expand...
Click to collapse
So you recommend me calling Motorola India customer service and do the same?
And I'm starting to love this forum slowly cause of you guys!
miahdog said:
OK. Let me tell a trick as former sprint store manager. I just used this to replace my epic so I know it still works.
If you have to phone active on your account call technical support about the phone. Tell them you are calling because a Rep at the store instructed you to call and do a "advanced exchange" on your device. Tell tech support that the store couldn't fix it and didn't have a replacement phone for you. Say they wouldn't exchange for new device and gave u a hard time. It is important to sound like your very unhappy. If they mention insurance, say your phone didn't qualify because the phone suffered no damage, it is a manufacturer defect as told to you by the repair Rep.
They may attempt to ask you what store u went to. Cut them off and say sir, I am not dealing with store again. U going in circles and feel everyone is spinning u and don't want to replace phone.
They will process advanced exchange and you swap phones through mail. They will send new one and you ship back old one.
Sent from my MB855 using xda premium
Click to expand...
Click to collapse
Motorola India told me that they cant help me as this phone hasnt released here. They have no hardware and software support. They want me to co-ordinate with Motorola USA.
And when I lookup my phone's IMEI on motorola, I see that it is under warranty till Oct 2012...
Do you think I can get a replacement being here in India. I have the box, the manual and the handset.
I would snail mail moto and get a RMA or something in writing.
Sent from my MB855 using xda premium

Need help. Other people cant hear me talking!

I just got my replacement digitizer and LCD screen. Installed everything according to the guide in our forum. Screen works fine except now I think something may be wrong with my mic. Does anyone know which connector is for our microphone. I just double checked all the connections and they seem to be in correctly. I dont know what else to do.
faugnom1 said:
I just got my replacement digitizer and LCD screen. Installed everything according to the guide in our forum. Screen works fine except now I think something may be wrong with my mic. Does anyone know which connector is for our microphone. I just double checked all the connections and they seem to be in correctly. I dont know what else to do.
Click to expand...
Click to collapse
If your rooted, perform a full wipe and flash a different rom. If you are not rooted or have already tried that, call sprint and get another.
Sent from my PG8610000 using XDA App
Yea now that u replaced the digitized take it to Sprint they can't say there is cosmetic damage anymore have them fix it
Sent from my PG86100 using XDA App
twiztidninja said:
Yea now that u replaced the digitized take it to Sprint they can't say there is cosmetic damage anymore have them fix it
Sent from my PG86100 using XDA App
Click to expand...
Click to collapse
Well, and what to do in this case when there is no Sprint in Europe ? How can this issue be fixed ? Thanx a lot.
Czechman_007 said:
Well, and what to do in this case when there is no Sprint in Europe ? How can this issue be fixed ? Thanx a lot.
Click to expand...
Click to collapse
Not sure if this is helpful or not - but this person on another forum was complaining that he took his phone to sprint and they replaced his digitizer. After he left the store he called people and they couldn't hear him talk - something about his mic not working after sprint repaired it.
He ended up getting a new phone from sprint which in your case doesn't help. However maybe while replacing the screen you accidentally hit the microphone or something? Maybe since sprint did it also, its an easy thing to do.
you just unplugged the wire to the mic. lol or the connection isn't solid. btw, THIS THREAD WAS FROM LAST YEAR! lmao! but good job on searching. hahaha. but open it up and look for the mic and plug it back in? OR DO WHAT I DO, USE BLUETOOTH! I personally have a SOUND ID 6 SERIES! IT WORKS GREAT! best on the market! well, kindof anyway! lol. they were stupid and only put 2.1 bluetooth on it instead of 3.0 or 4.0. they were playing stupid.

Xperia ray ui board with vibration

Hi guys and gals,
I posted that on q&a but went unnoticed. Just want to check if there is hope...
My primary microphone is gone (water damage). It sits on the "UI board with vibration" under the home button.
Could only find it in two online shops, but not in stock for a month.
Now the developement part: is there a way to make the secondary microphone default -as ti is I see it is only used with camera. -This is for the time I wait for the new part.
Anybody has access to a new part quicker than in a month? Will settle for a used one.
Sent from my ST18i using XDA
...Well thats a bummer
Sent from my ST18i using XDA
hmmmmmmmmmmmmmmmmmmmmmmmmm
try searching for an app in android market
*I mean Play Store
lokenok said:
hmmmmmmmmmmmmmmmmmmmmmmmmm
try searching for an app in android market
*I mean Play Store
Click to expand...
Click to collapse
Only thing I found was a micswitch, and all it does is changes the a1026 value in build.prop -or ment to change it, doesnt quite work here. Gave me an idea though, so I changed it myself, but makes no difference.
Since the primary stopped working I hear myself in the speaker, comming from the secondary, but for some reason that sound from the secondary mic is not feed to the remote phone...
Sent from my ST18i using XDA
Ok, we'll try it from another angle.
Cant get the part anywhere. Its still on warranty, I kight send it off, but not sure I want to waste time.
Is there any warranty seals that I didnt see when stripping the bottom plastics? As in, will it show at the service that I opened the phone? Also, wil they see "water damage" as they usually see -I didnt see any traces.
Sent from my ST18i using XDA
j sta said:
Hi guys and gals,
I posted that on q&a but went unnoticed. Just want to check if there is hope...
My primary microphone is gone (water damage). It sits on the "UI board with vibration" under the home button.
Could only find it in two online shops, but not in stock for a month.
Now the developement part: is there a way to make the secondary microphone default -as ti is I see it is only used with camera. -This is for the time I wait for the new part.
Anybody has access to a new part quicker than in a month? Will settle for a used one.
Sent from my ST18i using XDA
Click to expand...
Click to collapse
Have you try to clean it with this: http://www.amazon.com/CRC-05103-Quick-Electronic-Cleaner/dp/B000BXOGNI
or a similar product?
Thanks, I think its the lowest price cleaner I seen. Localy at my usual electronics shop they go for about 20.
I havent really noticed any moisture residue. Got the phone stripped right after and "hair dryered".
I'm just wondering, have they got any fancy x-ray os such that would tell them anyway?
Sent from my ST18i using XDA
j sta said:
Thanks, I think its the lowest price cleaner I seen. Localy at my usual electronics shop they go for about 20.
I havent really noticed any moisture residue. Got the phone stripped right after and "hair dryered".
I'm just wondering, have they got any fancy x-ray os such that would tell them anyway?
Sent from my ST18i using XDA
Click to expand...
Click to collapse
Every smartphone have a water indicator: i don't know where is in the ray,but is a small piece of special paper that change color when get water.
sorry fo r my english...
Inviato dal mio ST18i
There is a water sticker on the battery and all over the insides of the phone. The bottom panel including. If even one of them is red, the warranty is not valid. My ray got dipped in water too, fortunately i managed to open it up and clean in fast enough, so no damage(except the lost warranty).
K, so I guess thre million dollar question now is where tyat sticker is oj ray. My phone only got the dipped to the top of home button (standing).
I'll chance it, since I cant find the replacement parts anywhere
Sent from my ST18i using XDA
Well, well well... just got the phone back from the shop. Warranty was a keeper and the Ray is fixed and good as new... or... as new. Lost root, toggles, and all the work done previously. On a bright - I can have fun doing it all over again and best of all - I don't have to rush unwinding the headset from the pocket just to answer the phone anymore.
Happy days.
Thank you Sony

Xperia Z2 Tapping "rattle"

Hello guys...
Basically when I tap near the top right of my Z2 back/or front screen and also the bottom left, I hear a slight "rattle" or click noise, coming from the camera area....
Ive searched around about this and a lot of phones apparently do this, it has to do with the autofocus/camera/lens mechanism? I would just like to know if any of you experience this on a Z2
Thank you for your time
This is actuauly things in the phone not being screwed in place
My problem is simular however all the buttons on the side of the phone are sunk into the phone and loose
The only way to fix is to send to sony service centre or repair your self
Sent from my D6503 using XDA Premium 4 mobile app
Anyone?....
Envious_Data said:
This is actuauly things in the phone not being screwed in place
My problem is simular however all the buttons on the side of the phone are sunk into the phone and loose
The only way to fix is to send to sony service centre or repair your self
Sent from my D6503 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Apparently what I am experiencing is the camera inside, while its moving up and down - part of the autofocus, and its present on all of the devices...
I dont think its worth sending it in if its that, just to get it back the same.. Thank you for your reply
dubstep said:
Apparently what I am experiencing is the camera inside, while its moving up and down - part of the autofocus, and its present on all of the devices...
I dont think its worth sending it in if its that, just to get it back the same.. Thank you for your reply
Click to expand...
Click to collapse
I can't replicate this...
HussainQ said:
I can't replicate this...
Click to expand...
Click to collapse
You have to tap it firmly and harder than just a normal little tap on the upper part of the device back or front... Tap everywhere and you will notice different sounding areas. Maybe some batches have it and some not, so far quite a lot of people have said they have it.

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