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Okay all. Usually I don't post and just lurk around here to find the answers to my issue. This time after reading 300 posts about Activesync and the TP my problem is still not resolved.
Up until last Friday I have been able to sync the TP with my computer running WinXP via the USB connection. I sync with my exchange server OTA but use the USB connection for file transfers. My computer won't recognize that the TP is even plugged into the USB now. It still charges, but doesn't do anything else. I've rebooted the machine and TP, reinstalled Activesync on computer, unchecked the "enable advanced network functionality" box, changed USB cords, verified that I have the correct three repllog.exe values in my notification queue, and even hard reset the TP. Still no luck. I would think that it's something to do with the computer except that I plugged my Mogul in to check and it synced instantly.
Does anyone have any more ideas why the TP would not be registering as connected? You all are amazing when it comes to stuff like this, so any help would be greatly appreciated.
Thanks in advance.
uninstall the Windows Mobile-based Device from the
network adapters section of Device manager on the PC.
control panel -> system -> hardware tab -> device manager button
restart pc and plug in the phone via usb and select active sync.
also the reason this may work in your case is i have had to do this for a friend.
windows installed the general rdnis driver however each device has a different
instance installed and thus the one device can have a corrupted driver yet the
other works perfect.
i see that u used another usb cable, cuz once it happened to me that the cable would charge but vista wouldn't recognize my TP "unrecognized USB device" , until i changed my usb cable!
Well I finally just went to a friend at the Sprint store and he swapped me for another TP. The new one works perfectly with the same setup that the other wouldn't. I can only guess that somehow the USB connection on my phone failed somehow. Just wanted to post this in case anyone else may have this issue in the future. Thanks for the responses.
This problem has happened on a friends, as well as just happening to mine (about 20 minutes ago). The usual fix which seems to clear it up:
1 - Hook up phone to computer
2 - On phone, start ICS (Internet Sharing in Start -> Programs)
3 - Select PC Connection "USB" and Network Connection of any type (if Sprint stock ROM, I recommend using "Sprint")
4 - Hit the "Connect" soft-key (bottom left)
If you've never used Internet Sharing on the phone, your computer should install some drivers... Once that is completed, click the Disconnect left soft-key on the phone. Now disconnect the cable from the computer.
Close out ICS or soft-reset the phone.
Once the phone is back up, plug it in - it should work.
I don't know what is getting reset in the phone, but unless I connect with ICS, then ActiveSync will not connect whether I soft-reset or not.
The same thing happened with my phone.... I took it to the Sprint store and they even tried a hard reset. It worked once after that then again it wouldn't sync. So they just replaced mine.... It was like you said.... some malfunction in the phone itself.
Hope HTC can figure out why this is happening.
Touch pro not sync
I can sync with my Vista Laptop and my friends xp machine but not to my xp desktop. I have tried many different cables. Each time I try something new, I toggle the "enable faster data synchronation box on USB to PC on try to sync then off then try to sync.
I have tried to delete all the usb drivers and rebooted to let the computer put in a new set.
I have tried to delete all the non running programs in my device manager using view hidden files.....
I have uninstalled active sync and then reinstalled it.
I have hard reset my phone a few times to no avail.
I went and bought a blue tooth adapter so I could sync using blue tooth and this computer does not do a good job of recognizing the adapter, but it did recognize it the first time but, could not pair the two. my blue tooth adapter is now coming up as a an unknown device
when i hook up the phone this is the message i get:
USB not Recognized,
One of the USB devices attached to this computer has malfunctioned, and windows does not recognize it. For assistance in solving this problem, click this message....
Any ideas?
Thanks,
Kent
MCW junior member THANKS....
thanks so much, this worked for me I could not sync my tasks or calendar, once I did what you said here I did get and Error Code 67..then cannot connect saying remote party has ended this connection...whatever that means...but anyway it proceeded to start automatically resynching and walla..all of sudden my tasks and calendar were on my computer ....first time I was ever on this forum ....I shall continue reading and learning here...so appreciate your help...I love my HTC Touch Pro and have just figured out how to connect to my big screen tv with only an MP3 or the like cable...works beautifully...except picture on tv is not the clearest...I will work on perfecting that next if it is possible...
Then I want to figure out how to get the phone connected to my computer screen, just like I did to my TV...then your phone acts as a controller...it's so cool!!
Michele S
Ok I just found a solution for this, at least under Vista.
Click Start > Settings > Connections (tab)
Choose USB to PC
Once I removed the check mark next to "Enable advanced Network functionality" and clicked OK, my PC immediately saw my TP.
Hope this helps someone.
so what does the faster syc option do?
Ok so I searched the internet and found the advice to turn off the faster sync option on the phone.
After trying everything else I figured what the heck..
So it worked.
(btw windows adds a dif driver rather then the window-mobile baised device driver... )
So what does this option do? What does it point to being the problem on the computer?
Thanks,
HA>!
dashrender said:
ok i just found a solution for this, at least under vista.
Click start > settings > connections (tab)
choose usb to pc
once i removed the check mark next to "enable advanced network functionality" and clicked ok, my pc immediately saw my tp.
Hope this helps someone.
Click to expand...
Click to collapse
yeah i was having the same problem...my cpu would just recognize my phone as a mass storage device... Read your solution. And it worked... Damn i feel like a moron should have checked. Thanks!
I am having the same problem except the enable advanced network functionality option is checked and grayed out so it can't be unchecked.
I am running a 6.5 rom...
Any suggestions?
Solution solved
If you go to Settings->Connections->USB to PC and uncheck Enable faster data synchronization.
You will notice below that it will say "(Clear this check box if ActiveSync does not recognize the device)"
Once I did this it worked perfect.
tjrmoney said:
If you go to Settings->Connections->USB to PC and uncheck Enable faster data synchronization.
You will notice below that it will say "(Clear this check box if ActiveSync does not recognize the device)"
Once I did this it worked perfect.
Click to expand...
Click to collapse
Think of this step as telling your tp to quick boot/sync if nothing between the device and the reciving pc has changed (ie: hardware, software etc.
Enables faster syncing and quicker connection and authentication between pc and WM device. Reason for unchecking this to make it work?, by hard-reseting or changing specfic phone information you've reset specfic settings that are registerd with your pc.
i was having this problem with my sprint tp2 and tried it and worked. wish i would of learned if before reseting my computer and losing some windows i had open and the hard reset on my phone and losing all my contacts now i gotta go back to sprint store to get them again.
Works on the Touch2
I had this problem, which was driving me nuts especially as it was intermittent. I found Dashrender's advice and followed it except for turning off "Enable faster data synchronisation". Brilliant, works perfectly, thanks.
But what are HTC doing putting something in the software that fouls things up?
I knew i wasnt loosing my mind!
I have been workn on phones for a while. And have just been freakn about these same Issues Sony vio with 64bit vista. Thanks for all the tips. only took 6 hrs of pain to figure it out myself.
I have a similar problem now with my USB to PC . i have used this usb cable for many flashes but now when I plug it in, my computer doesnt recognize the usb device. also TV-Out pops up on my phone too. what is that all about? i dunno what to do
just found this thread searching for why my tp2 wouldn't sync. somehow under usb to pc i had it set to disk drive instead of active sync. checked it and works like a charm, can even see it in my computer now.
Since two days I got the problem, that I can not activate Bluetooth anymore. On the settings "Wireless & network setting" I press the Bluetooth activation (Turn on Bluethooth). The status changes to "Turning on ... " for about 10 seconds, but doesn't turn on. Before was working fine, I do not remember to have something deleted.
It seems to me, as if Bluetooth is switched off (or disabled) by some application.
Would like to isolate the problem. Any ideas how I can find out.
- Log file
- command line
- etc
1.ATRIX-in-PT said:
Since two days I got the problem, that I can not activate Bluetooth anymore. On the settings "Wireless & network setting" I press the Bluetooth activation (Turn on Bluethooth). The status changes to "Turning on ... " for about 10 seconds, but doesn't turn on. Before was working fine, I do not remember to have something deleted.
It seems to me, as if Bluetooth is switched off (or disabled) by some application.
Would like to isolate the problem. Any ideas how I can find out.
- Log file
- command line
- etc
Click to expand...
Click to collapse
Do you have anything frozen through titanium backup? Have you installed any apps that use Bluetooth? I had an issue with car home locking my Bluetooth up when I undocked it. Telling Car home to turnoff Bluetooth once disconnected fixed mine. If all else fails and you cant figure it out, I would try flashing back to 1.57 and then OTA update it back to 1.83. Last resort of course so you don't have to set your phone back up, titanium backup can make this process easier.
If nothing works then may be a hardware issue. Best of luck.
Just wait before you get into it, another person may have better advice!
Dirtburgler said:
Do you have anything frozen through titanium backup? Have you installed any apps that use Bluetooth? I had an issue with car home locking my Bluetooth up when I undocked it. Telling Car home to turnoff Bluetooth once disconnected fixed mine. If all else fails and you cant figure it out, I would try flashing back to 1.57 and then OTA update it back to 1.83. Last resort of course so you don't have to set your phone back up, titanium backup can make this process easier.
If nothing works then may be a hardware issue. Best of luck.
Just wait before you get into it, another person may have better advice!
Click to expand...
Click to collapse
Hi. I installed a Bluetooth Transfer app. This was the reason, why I found out that Bluetooth wasn't working anymore. But I know for sure that Bluethooth was running fine, just a few days ago.
I really would like to find the reason, quite sure there is a software reason, and defenitly do not want to flash back.
Running ICScrewed 2.0.1 and I've been running into a problem over the last few roms I've flashed where my Bluetooth doesn't auto connect.
I have a Jabra Cruzer 2 bluetooth speaker in my car that I've paired with my phone. Tasker is setup to start a menu system when the bluetooth connection is established....but it never happens. I have to go into the BT menu and press on the Jabra device to make it connect. By default it shows "Paired" so I press it and it changes to "Connected".
I know when I had UnNamed previously it was auto connecting everytime I would jump in my car and hit the connect button on the Jabra. It hasn't worked that way since I've gone away from UnNamed. I even tried going back to it and now it doesn't work.
I've checked the Jabra and there's nothing to the settings so I'm 99% sure it has nothing to do with the device.
Does anyone know of a place to tell it auto connect when detected?
Followup question,
I also can't get phone calls to go over the bluetooth device either. Is there special place to look to make sure calls go over bluetooth by default?
Thanks everyone for your responses.
You may have to re pair the device. Did you restore bt pairings when you changed ROMs? That can cause no end to problems, especially when they are different bases.
I have the same Jabra and it connects every time I press the talk/end button on the unit.
Sent from my SGH-I777 using XDA App
I may have somewhere along the line Titaniumed the BT pairing back. But my most recent flash of ICScrewed was preceded by wiping dalvick, clear cache partition, and wipe before installing full. So I'm not sure how anything would have come over unless there was a folder somewhere with bad data.
Is there a folder I should clear out and pair from scratch?
Hello all,
Most of the time when I connect my Note to my MINI with MINI Connected (Nav, Pandora interface, Vehicle diagnostic interface, etc), it reboots the phone. It's not instant, sometimes the music will start playing, the car will confirm that the phone directory is updated, and I might even receive a message, but it usually reboots at some point. Once it reboots it usually is ok for the rest of the trip, even after disconnecting and leaving the car.
Yesterday, it started rebooting after disconnecting as well; once again, not every time...just did it yesterday at the mall and this morning when leaving my car for work.
This morning after it rebooted when leaving the car for work, I turned off the voice talk "Connect on Bluetooth" option to see if that does anything, but I thought I'd check to see if anyone has heard anything else.
Thanks!
Update:
So yesterday I rooted my Note and loaded Titanium backup and froze some services I thought might be causing issues. NOGO there.
I also repaired the phone as my primary (which syncs the phonebook) phone and with media audio. NOGO.
Next I repaired with just audio. NOGO
This morning I repaired as a secondary phone (no phonebook). So far so good. On the ride home today I'll pair as primary phone again and see if it stays.
My p6 will see most some of my Bluetooth devices (laptop, tablet, TV, earbuds) . It pairs with the earbuds, but everything else it will try and pair, usually does not. If and when hen it does pair, that pairing is dropped dropped within 5 secs. Cleared BT cache, rebooted. No joy. It will show no paired devices.
Network reset.
Clear system cache.
Hard reboot.
Do not factory reset; find to root cause as it will likely reoccur otherwise, eventually.
It may be a 3rd party app, try in safe mode.
Try rolling back associated apks to their factory load versions if updated.
Double check permissions and settings.
blackhawk said:
Network reset.
Clear system cache.
Hard reboot.
Do not factory reset; find to root cause as it will likely reoccur otherwise, eventually.
It may be a 3rd party app, try in safe mode.
Try rolling back associated apks to their factory load versions if updated.
Double check permissions and settings.
Click to expand...
Click to collapse
Thanks. Tried everything but the "roll back " . It will remain paired with ear buds and car, but laptop, desktop,tablet and phone all disconnect immediately
Tool Belt said:
Thanks. Tried everything but the "roll back " . It will remain paired with ear buds and car, but laptop, desktop,tablet and phone all disconnect immediately
Click to expand...
Click to collapse
You play with bt settings in Developer options?
Is power management active? This doesn't fit power management's profile for erratic behavior but maybe it got "smarter".
Played with BT in developer. I will give power a try, but I don't understand why the buds and car are seemingly 0k. I haven't the chance to be in the car for an extended period.
Tool Belt said:
Played with BT in developer. I will give power a try, but I don't understand why the buds and car are seemingly 0k. I haven't the chance to be in the car for an extended period.
Click to expand...
Click to collapse
Think about the clues.
Are the other devices configured properly?
Check Event Viewer in Windows for error messages, it might tell you why this is happening.
Try some Google searches for similar issues, it can be other devices and OS versions. Many issues span both. With a newer device this strategy works many times.
To see if power management is active Developer options>standby apps, all buckets should show as active, otherwise power management is running. It can't be disabled here though.
Power checks out. I tried to send a file from the tablet. Phone showed the attachment, file failed. Was able to send a file to tablet using "nearby device"
Tool Belt said:
Power checks out. I tried to send a file from the tablet. Phone showed the attachment, file failed. Was able to send a file to tablet using "nearby device"
Click to expand...
Click to collapse
Do it to the PC and see what error messages Event Viewer shows.
Sent file from lap top to P6. P6 paired and accepted. Closed send window on LT and P6 dropped connection. Sent another file and did not click finish on LT and P6 remains connected and LT acts as trusted device for Smart Lock. The purpose here is not having to get frustrated with the FP sensor while at home. Using Trusted Location enables an area with nearly a half mile radius
It's not just bluetooth, it has to do with the Wifi+Bluetooth implementation. You can reliably crash System Settings after a factory reset if you type a wifi password wrong on the same network more than once, or if you attempt to connect to the same network with an incorrect password too many times. Attached "proof" (not really proof but). Once it crashes it'll restart setup but won't let you continue past Network Setup.
I could not get my Android Wear watch (Fossil Gen4) to connect. It was seen once and tried to but the bluetooth stack crashed. Even after a reboot, settings reset, forgot the device, and factory reset the watch it would not work.
My Pixel buds connected via fast pair and "worked", but the phone refused to identify them as Pixel Buds and I could not use the dedicated settings app. Same thing with my Galaxy Buds Live, the Samsung Wearable app would not find the buds even when connected.
MichRT said:
It's not just bluetooth, it has to do with the Wifi+Bluetooth implementation. You can reliably crash System Settings after a factory reset if you type a wifi password wrong on the same network more than once, or if you attempt to connect to the same network with an incorrect password too many times. Attached "proof" (not really proof but). Once it crashes it'll restart setup but won't let you continue past Network Setup.
I could not get my Android Wear watch (Fossil Gen4) to connect. It was seen once and tried to but the bluetooth stack crashed. Even after a reboot, settings reset, forgot the device, and factory reset the watch it would not work.
My Pixel buds connected via fast pair and "worked", but the phone refused to identify them as Pixel Buds and I could not use the dedicated settings app. Same thing with my Galaxy Buds Live, the Samsung Wearable app would not find the buds even when connected.
Click to expand...
Click to collapse
This sounds similar to my problems. Try and contact support (took 50 minutes for a call back) and get it into their system.
Tool Belt said:
This sounds similar to my problems. Try and contact support (took 50 minutes for a call back) and get it into their system.
Click to expand...
Click to collapse
I'm sorry you're dealing with it I've since factory reset the device and haven't tried crashing anything, so things seem to be working so far. I have an RMA P6 on the way already due to terrible screen tint issues on my phone. Took over 3hrs (1hr waiting for chat to be available, 1hr in line on chat, 1hr on chat)
I may try a reset when I am bored. Gr8 you have a new one coming