[Q] Odin, Firmware and Warranty? - Galaxy S II Q&A, Help & Troubleshooting

Right, my dad has a GS2 and it is crashing a few times a week, before trying a warranty claim we want to try sort it ourself. So we're going to try flash/update it.
Current phone info:
Android vers 2.3.3
Baseband 19100XXKDA
PDA i9100XWKD6
PHONE i9100XXKDA
CSC i9100CPWKD1
KERNAL [email protected]#2
KIES says no updates and tbh I think CPW have abandoned it and it will never see an update.
Anyway will flashing an official firmware with Odin kill the warranty? Will it add to the counter?
As there is no other firmware out for the CPW model, I'm thinking of going for
I9100XWKJ1 O2 UK
as that's the network it's on anyway so will have the settings and O2 barely brand their firmware anyway.
Will change it from CPW to O2 UK affect the warranty? This is essentially changing the product ID so it won't match the serial/IMEI if Samsung check?
It's my dad's phone so he doesn't care about cutting edge or rooting, all he wants is stability and to preserver the warranty. Both these things are very important. I can handle the flashing etc, just not sure about the versions.
Thanks.

Best advice I can give you is, if you've never run custom firmware on it & have only been running stock, don't try and 'fix it yourselves'. Send it in for warranty service.
If you flash any firmware in Odin it will add to the flash counter, so you'll need a jig to reset if you ever send it in for warranty service. Some people report having their phones repaired under warranty regardless of whether they've reset the counter or not, and many report they've been made to pay. Obviously you're taking a risk if you don't reset it first.
That depends on whether CPW do their own repairs, have a 3rd party do them to their standards/with their rules or whether they pass them on to Samsung/a Samsung repairer to fix them. You're only going to know this if you ask CPW I imagine (unless someone who has put a warranty claim in with CPW in similar situation to you replies to this thread).
Now to firmware versions. I've had a look with Checkfus (PC version), this enables you to find/download the latest firmware for your phone/carrier/country that you'd normally get from Kies. It's telling me the latest available firmware for CPW is: 9100XWKI4/I9100CPWKH1/I9100XXKI1/I9100XWKI4 from 16/9/2011, which is obviously different to your current firmware. I'd be very surprised if this isn't later than your firmware as well.
As this is an official firmware update, I'd be very surprised if you sent a phone back with this firmware flashed (and nothing else like rooting, etc done to the phone) & your warranty service got knocked back on the basis of the firmware on the phone.
Obviously there's a very small risk of bricking your phone everytime you use Odin, but if you follow the process & your PC doesn't crap itself halfway thru or something, you should be fine ;-)
Sooo...Find/download the PC version of Checkfus (search for it on here/Google), you should be able to get the firmware I mentioned above.

Thanks, so even flashing an official firmware with Odin adds to the counter? Damn.
I can just see CPW leaving it stuck on 2.3.3 forever even when ICS is out. Annoying.
Thanks for the reply. Will have a look into Checkfus now.

FYI They will put the lastest for your handset best use a CFW which has a service center or just take it into any Sammy service center outlet..

Cheers will get him to take it in instead then. Is it worth trying a factory reset?
If it was my phone I'd be running a custom rom, but he won't lol.
Anyway whilst this problem will solve the crashing problem (hopefully). It still won't solve no ICS ever (most likely).
Yeah just spoke to him, we're not taking it in. When his Desire HD broke, he didn't have it for 3 months, and it was send off by CPW 5 times and came back with a different fault every time, reboot loop, no service etc. And it took an email to the CEO of CPW to get them to accept it was useless and give him the GS2 instead. We're just going to try a factory reset and complain about the lack of updates for a supposably generic unbranded phone.

PS: Backup your data and remove memory card before handing fone it for checks..

Sorry just updated the above.
Yeah just spoke to him, we're not taking it in. When his Desire HD broke, he didn't have it for 3 months, and it was send off by CPW 5 times and came back with a different fault every time, reboot loop, no service, black battery covers on a brown phone etc. Each time we got it back it was sent off again within a day And it took an email to the CEO of CPW to get them to accept it was useless and give him the GS2 instead. We're just going to try a factory reset and complain about the lack of updates for a supposably generic unbranded phone.

theronkinator said:
Thanks, so even flashing an official firmware with Odin adds to the counter? Damn.
I can just see CPW leaving it stuck on 2.3.3 forever even when ICS is out. Annoying.
Thanks for the reply. Will have a look into Checkfus now.
Click to expand...
Click to collapse
the counter does not go up if you flash only firmware from ODIN.
on a custom kernel will trigger custom binary count to rise.
official is official. period.

A friends got a CPW GS2 on 2.3.4 so I'm going to do it myself I think.
Right I used CheckFus and get:
GT-I9100_CPW_1_20110916085339.zip
This extracts to:
I9100XWKI4_I9100CPWKH1_I9100XXKI1_HOME.tar.md5
SS_DL.dll
What I do with this in Odin as all the guides have multiple files?
Not going to do it yet anyway, going to wait for ICS and see how that goes in a few weeks. Would just like to know.
Thanks.
*edit* Ok, I think I just put the .tar.md5 in the PDA box, what is the .dll for though?

theronkinator said:
A friends got a CPW GS2 on 2.3.4 so I'm going to do it myself I think.
Right I used CheckFus and get:
GT-I9100_CPW_1_20110916085339.zip
This extracts to:
I9100XWKI4_I9100CPWKH1_I9100XXKI1_HOME.tar.md5
SS_DL.dll
What I do with this in Odin as all the guides have multiple files?
Not going to do it yet anyway, going to wait for ICS and see how that goes in a few weeks. Would just like to know.
Thanks.
*edit* Ok, I think I just put the .tar.md5 in the PDA box, what is the .dll for though?
Click to expand...
Click to collapse
No idea. You don't need it though. Just do as you say, i.e flash through Odin with the .tar.md5 file in PDA. If you have problems booting afterwards then restart in recovery and do a factory wipe/reset.

Related

[Q] DO I need to change my CSC

Hi
Ok so I was with o2 on KF3, I've now flashed stock samsung firmware from here http://forum.xda-developers.com/showthread.php?t=1075278
I'm using the most up to date XEU one which is
XWKI4
Firmware info
PDA:XWKI4
PHONE: XXKI1
Date: 14/09/2011
Android 2.3.4
All o2 stuff has disapeared. I've read through the forums on changing the CSC and am confused.
Do I need to change it to XEU now to be able to update through kies? currently it comes up as 02U.
The firmware flash didn't reset my phone everything was as before. Which was nice, however I want the option to get the updates through kies or by flash.
Am i right in thinking I would have to change my CSC for this?
I see views but no replies - anyone no the answer or is it a smarties job?
Tried to change it anyway but phone wont let me dont even get a keyboard. Stuck it on clipboard selected all on 02U then pasted XEU ontop all i got was an error to say it had to be 3 characters any clues?
Sent from my GT-I9100 using Tapatalk
So after some more internet scouring and no help here it appears i need to flash a multi csc fw then change csc then reflash the one i have now......... Can anybody verify if this is correct or not?
Sent from my GT-I9100 using Tapatalk
To use kies again you will have to flash back to the original firmware,in your case carrier firmware,that came with you phone.If your firmware is not official or doesnt match your product code then kies will say that "this firmware cannot be updated" although your phone will still connect.The CSC firmware you have is a mono-csc package.If you try to change it or install a custom ROM on top it will say "CSC-UNKNOWN" because for custom ROMs and other changes to be done there needs to be at leats 3 CSCs in the firmware.The best thing you can do if you want to stay on this firmware is stay with XEU for your region or if you want flash the OXA multi CSC pack.It has varios CSCs to choose but i cant remember if it has XEU.You could always flash a custom ROM that has a multi CSC package built in to it like Omega ROM which im using but this of course means you cant use Kies.So the choice is yours.Stay with XEU if you want to keep to stock or OXA-multi CSC if you want to flash a custom ROM or back to your original carrier firmware to keep using Kies.
EDIT: Theres nothing Kies can do for you that XDA cant.Im in Spain on XXKI4 (Poland 2.3.5.) running Omega XT v3.0 ROM which has a EUR CSC for Europe built in to the ROM itself.So Ive got a Europe CSC thats works fantastic with a version of android that isnt even released in my country and a ROM thats fast and stable that gives me 2 days battery life with 3G on all day with moderate use.
thanks
Hi
Thanks for that, I guess I just wanted the best of both worlds, to be able to flash official roms from XDA as they come out for XEU but also have the ability to do the same through kies - ODIN was painless enough so as u say there's nothing kies can do for me that xda can't in that respect
Eureaka
So I factory re-set my phone from the recovery menu.......bang csc now reads xeu so it would seem to be that flashing the firmware as above won't sort csc on it's own unless a multi csc, but it doesn't matter which route u pick multi/single csc fw package you have to factory re-set to change it.
At least I know if I ever need to send the phone back to 02 I reflash, factory re-set and everything is as should be, although will the binary counter hint i've been flashing?
kpsmithuk said:
So I factory re-set my phone from the recovery menu.......bang csc now reads xeu so it would seem to be that flashing the firmware as above won't sort csc on it's own unless a multi csc, but it doesn't matter which route u pick multi/single csc fw package you have to factory re-set to change it.
At least I know if I ever need to send the phone back to 02 I reflash, factory re-set and everything is as should be, although will the binary counter hint i've been flashing?
Click to expand...
Click to collapse
For the counter just buy a jig on ebay or maybe from a store if you can find one that sells them.Ebay always has them.It wipes the counter clean so Samsung dont know that yourve been playing around cos if the counter isnt at 0 then your warranty is void.Cost 2 bucks.The latest 2.3.5 official firmwares,also available here on XDA,have a new bootloader which is un-wipeable but there is an odin flashable old bootloader which allows you to flash the latest version and still wipe the counter.you can read about it here at the bottom of the Frankenstein section bellow XXKI3
http://forum.xda-developers.com/showthread.php?t=1075278
I also wanted the best of both worlds but at the end of the day all official kies firmwares you can find here from the link i just gave you anyway and flashing custom ROMs and back to stock and custom and stock again could also put your IMEI in danger of being corrupt.
EDIT: Heres a good IMEI backup method http://forum.xda-developers.com/showthread.php?t=1308546
Wasn't aware of that risk! Will have to get a jig as if phone busts it will have to go back via my insurance company and I'm sure they will check!
Also I've got Odin 4.42 now not odin 3 1.85 does anyone know how to use it to flash the GS2 as it's options are slightly different e.g one tarball support - dedicated option rather than just pointing the pda field at the single tar.
also the reset time has a value of 300 rather than just being a tick box. Other than that it's pretty much the same
kpsmithuk said:
Wasn't aware of that risk! Will have to get a jig as if phone busts it will have to go back via my insurance company and I'm sure they will check!
Also I've got Odin 4.42 now not odin 3 1.85 does anyone know how to use it to flash the GS2 as it's options are slightly different e.g one tarball support - dedicated option rather than just pointing the pda field at the single tar.
also the reset time has a value of 300 rather than just being a tick box. Other than that it's pretty much the same
Click to expand...
Click to collapse
About the new Odin im not sure.If your not sure then its probably a fail-safe bet to stick to v1.85,at least you know it works and messing around with things that your not sure about could end up with a bricked phone.Ive been flashing for donkeys and im happy with v1.85.If it aint broken....so ill stick with it.A jigs good to have just incase.If something happens you need to wipe the counter before sending it back.An IMEI backup is a MUST HAVE.Not really if your only flashing original firmwares but if you want to flash custom ROMs then YES its possible that something could go wrong.Happens not to often,to some people never,but if you dont have a backup then there is no way you can get your original IMEI back without sending it back to the service centre and that will cost you.No IMEI means on conection at all.No 3G,HSPDA or even signal.Not good at all
Cheers for the advice will stick to 1.85 it works lol yeah i stick to official fw interested to know how imei can get fried though
Sent from my GT-I9100 using Tapatalk

[Q] Car Phone Warehouse

Hi there can't post in Development so here will have to do...
Ex SE Satio user moved over to android SGS2 and got one late last year from CPW (Car Phone Warehouse), Unlocked and with cpw stock firmware, I think it was XEU or one of the general ones, I rooted it using odin and was happy as larry, until the proximity chip failed, so I rehashed it back to Out Of Box and sent it back.
Great Then then sent it back with a different firmware, I'm still getting my head together with this but I'm sure I cant find it? and there is hardly anything online about it.
PDA:I9100XWKD6
PHONE:I9100XXKDA
CSC:I9100CPWKD1
18/4/11
I wan't to root my phone, but can't find anything about, I could flash a different ROM on but then I wouldn,t be able to Back up if the hardware fails.
Thank You
leeackky said:
Hi there can't post in Development so here will have to do...
Ex SE Satio user moved over to android SGS2 and got one late last year from CPW (Car Phone Warehouse), Unlocked and with cpw stock firmware, I think it was XEU or one of the general ones, I rooted it using odin and was happy as larry, until the proximity chip failed, so I rehashed it back to Out Of Box and sent it back.
Great Then then sent it back with a different firmware, I'm still getting my head together with this but I'm sure I cant find it? and there is hardly anything online about it.
PDA:I9100XWKD6
PHONE:I9100XXKDA
CSC:I9100CPWKD1
18/4/11
I wan't to root my phone, but can't find anything about, I could flash a different ROM on but then I wouldn,t be able to Back up if the hardware fails.
Thank You
Click to expand...
Click to collapse
I also failed to state that its...
2.3.3 and Kies say's "THERE WILL BE NO MORE UPDATES FOR THS PHONE."
???
Well if you want to root flash a cf root kernel via odin from the original development thread.
Also check out infratechs thread to see if he has this firmware there incase you need to revert back, once rooted just make a backup via CWM either via recovery mode or using the CWM app that comes with cf root.
Sent from my GT-I9100 using Tapatalk
Hi mate and Thank You for your quick reply. I've scoured the threads and the closest I've found is..
XWKDD
Firmware info
PDA:XWKDD
PHONE: XXKDH
Build date: 26/04/2011
Generic XEU
But I thought that when you rooted your device it had to be identical, I could flash Ice Cream, but then I wouldn't have anything to back up to if my device blobs?
O2 say's I shouldn't have this firmware and so does Samsung, Kies actually said..
"Your device does not support software upgrading via kies"
I's that odd?
Don't worry about it, if you've got an o2 model just flash the latest UK firmware for o2, again in infratechs thread or maybe sammobile. You can flash o2s CSC anyway that will give you back the splash screen and such.
For now if you want to root, cf root is the easiest then flash away using CWM any of the plethora of roms available.
I suggest you flash a stock rom from Infratechs thread so you can update to the latest if you want LA2, then use CF Root to root. Then if you want ICS just flash that via CWM.
You can also use Checkfus (search on here) to find/download the latest firmware for your phone/carrier.
leeackky said:
=
O2 say's I shouldn't have this firmware and so does Samsung, Kies actually said..
"
PDA:I9100XWKD6
PHONE:I9100XXKDA
CSC:I9100CPWKD1
Its not O2 firmware its CPW firmware CPW is the clue
KD was a very very old firmware May 2011
What has the firmware to do with O2 its not an O2 phone .
UPGRADE CHOICES
One ask CPW service for an upgrade
Two wait for KIES upgrade if CPW upgrade KIES .
Their should be a CPW firmware and most definitely an O2 Firmware in the branded providers rom section .Or via CheckFus that should give you a backup of whats on the phone .
Carrier branded .
http://forum.xda-developers.com/showthread.php?t=1113928
or flash a stock 2.3.5 or 2.3.6 XEU from the stock roms thread
jje
Click to expand...
Click to collapse
As you said JJe, it is a CPW rom, and I knew it was an old one, but it's odd that CPW are sending refurb phones out with such an old ROM on it. I've decided to bite the bullet and go with the original ROM that I got with my first phone...
Product Code: GT-I9100LKACPW
Version: Android 2.3.3
HIDSWVER: I9100XWKE7/I9100CPWKD1/I9100XXKE4/I9100XWKE7
Bypassing this and going for...
I9100XWKI4/I9100CPWKH1/I9100XXKI1/I9100XWKI4 (2.3.4)
This is the original firmware plus KIES update to 2.3.4! I know that CPW were sending NEW phones out with this, so this will have to be my BackUp If my hardware blobs.
I'ts a shame I couldn't find the original ROM/Kernel. Checkfus did come in handy after all.
Many thanks for your help and patience you 3.
Now I just got to cope with FBI shutting down MEGAupload, as most of the Rom's etc reside there.
hey ya, lets say someone i know (wink ;D) is employee at carphone warehouse, and to tell you a fact, the repair centres tend to care very little if youve changed the firmware, at most they will charge you £10 to 'upgrade' the software to the latest official release, if you cant find it, i really wouldnt worry to much, most staff dont even realise what the yellow non stock firmware triangle is, though i would be sure to get rid of it just incase you get one clever clogs but for the most part, no big worry really
Just my luck flashed new ROM and i'm gettin "The process.com.android.phone has stopped unexpectedly. Please try again" every 5 minutes when i'm navigating through menus and that.
leeackky said:
Just my luck flashed new ROM and i'm gettin "The process.com.android.phone has stopped unexpectedly. Please try again" every 5 minutes when i'm navigating through menus and that.
Click to expand...
Click to collapse
Make sure you have wiped data/cache and dalvik cache via recovery (If you have CWM recovery) otherwise pick a rom from the stock rom thread that says wipe, flash it via odin, then flash the new rom you want.
Just my luck flashed new ROM and i'm gettin "The process.com.android.phone has stopped unexpectedly. Please try again" every 5 minutes when i'm navigating through menus and that.
Turns out that it's incompatible with my sim card, the phone works fine when I remove it, but as soon as I put my sim back in I get the same error?
CF-rooted fine,CWM etc ok, but still this error, might have to try another ROM
Sussed It!
Flashed to XXI1, then flashed the CF-Root Kernel and wiped it, looked like veyka, it was my Backup that I was Restoring, because now it works fine with the SIM card, something from the Backup from that ROM was incompatible with XXI1!
Got just a DATA backup on CWM from main backup, will see what I can restore safely!
Got Yellow Triangle, no Jig. will try SuperOneClick method
Trial and error eh?
Thank you again. (buttons pressed.)

Unroot Galaxy S2 - need kernel

Hello,
I'm going to send my Galaxy S2 in for repairs but I need to un-root it first.
I'm searching for the official Vodafone Australia kernel DUKJ1
http://forum.xda-developers.com/showthread.php?t=1113928
The kernel is there but because multiupload is down I cannot download it. I have tried Check Fus downloader but it does not have DUKJ1. Is there any other way I can get the kernel?
Also do I even need to un-root it as I have used the usb jig to reset the binary counter?
Um, actually, Checkfus does have KJ1 for Voda AU. This is the most recent firmware available for Voda AU via Kies (I just checked this with my own copy of Checkfus).
Download the entire rom and extract the kernel zImage.
If you leave a rooted kernel on it & whomever repairs the phone notices this, there's a fair chance your warranty will be deemed to have been voided. Frankly, you might as well flash the entire KJ1 rom package from Checkfus (for all whomever repairs it knows, you probably updated OTA via Kies), then do a factory reset then double check to make sure there's no trace of any apps that required root left on the phone.
Then jig it again just to be doubly sure.
Then done. Send it in for warranty service.
MistahBungle said:
Um, actually, Checkfus does have KJ1 for Voda AU. This is the most recent firmware available for Voda AU via Kies (I just checked this with my own copy of Checkfus).
Download the entire rom and extract the kernel zImage.
If you leave a rooted kernel on it & whomever repairs the phone notices this, there's a fair chance your warranty will be deemed to have been voided. Frankly, you might as well flash the entire KJ1 rom package from Checkfus (for all whomever repairs it knows, you probably updated OTA via Kies), then do a factory reset then double check to make sure there's no trace of any apps that required root left on the phone.
Then jig it again just to be doubly sure.
Then done. Send it in for warranty service.
Click to expand...
Click to collapse
What version of Checkfus do you have as I can't find it. I select Android then GT-1900T but KJ1 is nowhere to be seen?
Thanks.
2.1. Android/I9100T/Australia (Vodafone). Tells you original firmware was KF2, then hit check firmware. Tells you KJ1 is latest released on 8/11/2011.
Are you sure you're using the PC version & not the phone app ?
Eye_Blake said:
What version of Checkfus do you have as I can't find it. I select Android then GT-1900T but KJ1 is nowhere to be seen?
Thanks.
Click to expand...
Click to collapse
I got it working, thanks alot.
To re jig it I flashed the old bootloader, should I re flash the new bootloader or leave the old one?
No worries
Unless you have a specific reason for flashing the new bootloader (I.E. something not working without it), leave it. The less you mess around with bootloaders the better.
Eye_Blake said:
I got it working, thanks alot.
To re jig it I flashed the old bootloader, should I re flash the new bootloader or leave the old one?
Click to expand...
Click to collapse
The reasons I planned on sending the phone in for repair/replacement were that is would turn on and off by itself sometimes, would open voice talk by itself almost constantly and would make the charging 'beep' noise when not plugged in.
Since unrooting none of these problems have happened again, should I still send it in for repair/replacement? Why would unrooting fix these problems?
Hard to say. Was the phone just rooted, or were you running a custom rom ? If the latter it may have been something in the rom causing the issues.
Up to you. Maybe run it for a week or two (or whatever) & see how it goes. You've unrooted it, you can jig it if you haven't already & send it in for warranty service whenever you like.
Obviously jigging it & going back to stock is never a guarantee of warranty service (given you've voided the warranty by rooting it in the first place), but most people who have done this have been fine so far as warranty service is concerned. I have seen a few exceptions over the past few months on here, but it's hard to say whether those people followed all the steps before sending it in or not.
That would be a good idea!
MistahBungle said:
Hard to say. Was the phone just rooted, or were you running a custom rom ? If the latter it may have been something in the rom causing the issues.
Up to you. Maybe run it for a week or two (or whatever) & see how it goes. You've unrooted it, you can jig it if you haven't already & send it in for warranty service whenever you like.
Obviously jigging it & going back to stock is never a guarantee of warranty service (given you've voided the warranty by rooting it in the first place), but most people who have done this have been fine so far as warranty service is concerned. I have seen a few exceptions over the past few months on here, but it's hard to say whether those people followed all the steps before sending it in or not.
Click to expand...
Click to collapse
It was just rooted. Yeah that's a good idea, I'll see if it plays up in the next week, thanks!
Do you think they will replace it or just repair it?
No idea. That's entirely up to them. But unlikely to replace outside the first few weeks unless the phone was unfixable if previous experiences on here are anything to go by.
Eye_Blake said:
It was just rooted. Yeah that's a good idea, I'll see if it plays up in the next week, thanks!
Do you think they will replace it or just repair it?
Click to expand...
Click to collapse
MistahBungle said:
Hard to say. Was the phone just rooted, or were you running a custom rom ? If the latter it may have been something in the rom causing the issues.
Up to you. Maybe run it for a week or two (or whatever) & see how it goes. You've unrooted it, you can jig it if you haven't already & send it in for warranty service whenever you like.
Obviously jigging it & going back to stock is never a guarantee of warranty service (given you've voided the warranty by rooting it in the first place), but most people who have done this have been fine so far as warranty service is concerned. I have seen a few exceptions over the past few months on here, but it's hard to say whether those people followed all the steps before sending it in or not.
Click to expand...
Click to collapse
Any proper guide to be done before send to repair?.. i've just sent my phone to service today. Battery temperature warning problem. Re-flash stock rom with stock kernel. Everything goes back like factory settings
Just the usual steps I.E. flash stock firmware, do a wipe/factory reset, use jig to reset the flash counter, double check that the reset worked & there are no traces of old apps on the phone which required root that could tip off whomever fixes the phone that you'd rooted it. Some say you should first (while the phone is still rooted) go into CWRecovery and format cache, data, system, & sd card. Then flash stock firmware and then use the jig. Depends on how paranoid you are I guess.
As I said to the previous poster, there are no guarantees of warranty service after you root or flash non-stock firmware on your phone (you shouldn't expect same), however if you follow these steps you should get warranty service. But there are always exceptions.
whose_ni said:
Any proper guide to be done before send to repair?.. i've just sent my phone to service today. Battery temperature warning problem. Re-flash stock rom with stock kernel. Everything goes back like factory settings
Click to expand...
Click to collapse
MistahBungle said:
Just the usual steps I.E. flash stock firmware, do a wipe/factory reset, use jig to reset the flash counter, double check that the reset worked & there are no traces of old apps on the phone which required root that could tip off whomever fixes the phone that you'd rooted it. Some say you should first (while the phone is still rooted) go into CWRecovery and format cache, data, system, & sd card. Then flash stock firmware and then use the jig. Depends on how paranoid you are I guess.
As I said to the previous poster, there are no guarantees of warranty service after you root or flash non-stock firmware on your phone (you shouldn't expect same), however if you follow these steps you should get warranty service. But there are always exceptions.
Click to expand...
Click to collapse
Lucky for me. My phone just back from service and they replace broken parts. ..i didn't jig to reset the counter..
Yep. You were lucky.
whose_ni said:
Lucky for me. My phone just back from service and they replace broken parts. ..i didn't jig to reset the counter..
Click to expand...
Click to collapse

Official ICS failed to install after 12%

I went to software update and there is a 197mb update on my phone then i started to download and it downloaded just fine but after rebooting it is failed always at 12% and meesage comes up " update through kies or contact samsung"... on kies there is no update.
My phone is not rooted.S II I9100 from KSA.
anyone?
This is what exactly going on
http://www.youtube.com/watch?v=gHkU_57zmlM&feature=player_embedded
Assuming you're running stock & have never messed with (rooted/run non stock firmware) the phone, try a factory reset/wipe in the first instance (boot into recovery), then try the update again.
You could flash a stock ICS rom manually with Odin, but be aware if you bork it in the process (very unlikely/small risk, but still a risk nonetheless), you'll likely not get it fixed under warranty. Get the PC version of Checkfus if you want to go down this route (search for it on here/Google), this will enable you to download the update manually, then flash it following the instructions here.
Ton need at least 40% to install an update.
MistahBungle said:
Assuming you're running stock & have never messed with (rooted/run non stock firmware) the phone, try a factory reset/wipe in the first instance (boot into recovery), then try the update again.
Click to expand...
Click to collapse
actually i have rooted my phone before 2 months but now it is not rooted... i just want to install official ICS using kies or through OTA ...don't want to root again.
Then take your pick. Do the reset & try it again (make sure you've got at least 40% battery; I think that's what JT meant), or do it manually with Odin. Or try the first option, then the 2nd one.
Up to you.
Also, if you can't find the firmware you need with Checkfus, search Samfirmware or here
Edit after your edit - In that case definitely the first option. If it doesn't work & you don't want to do it manually, take it to a Samsung service centre & ask them to put the latest firmware on it for you.
MistahBungle said:
Then take your pick. Do the reset & try it again (make sure you've got at least 40% battery; I think that's what JT meant), or do it manually with Odin. Or try the first option, then the 2nd one.
Up to you.
Also, if you can't find the firmware you need with Checkfus, search Samfirmware or here
Edit after your edit - In that case definitely the first option. If it doesn't work & you don't want to do it manually, take it to a Samsung service centre & ask them to put the latest firmware on it for you.
Click to expand...
Click to collapse
Ok, after reseting there is no update available on my phone when i try to update using phone.
OK. Have you ever flashed any other stock firmware on the phone ? I have two theories about this 'upgrade' - one; if you've flashed stock firmware for other regions on your phone, there's may be some issue with the CSC (even if you're currently running correct firmware for your region) preventing you from getting OTA updates successfully. Also, the update you saw may have been not for your region, because your CSC is messed up , it may have tried to pull an update for the region whose firmware you had on the phone previously. And when you did a reset it might have somehow fixed the issue with the CSC, and there is no update for your region. Conjecture, but hard to know exactly without knowing the history of the phone & exactly what you've done it.
Two; the size of the update sounds a bit strange. I would have thought it would be bigger than 197MB. Even zipped, I have a carrier branded ICS firmware and it's huge (>700MB). That you were able to download it, yet there was nothing on Kies is really strange.
Go into settings/about phone & tell me all the details you have in there. Also tell me everything you've done with the phone since you got it so far as rooting/flashing other firmware goes (details of kernels, roms, etc). And we'll see if we can shed a bit more light on things.
And one other thing, in your last post you say there's no update on the phone, have you checked Kies again. If not, have a look.
MistahBungle said:
it may have tried to pull an update for the region whose firmware you had on the phone previously. And when you did a reset it might have somehow fixed the issue with the CSC, and there is no update for your region. Conjecture
Click to expand...
Click to collapse
This might be true
Go into settings/about phone & tell me all the details you have in there
Click to expand...
Click to collapse
.
I bought S2 from Saudi Arabia.
baseband version: I9100XXKI4
Kernal Version: 2.6.35.7-I9100JPKJ2-CL655700 [email protected] #2
GBuild Number: GINGERBREAD.JPKJ2
]Also tell me everything you've done with the phone since you got it so far as rooting/flashing other firmware goes (details of kernels, roms, etc). And we'll see if we can shed a bit more light on things.
Click to expand...
Click to collapse
I have used this guide for rooting http://androidforums.com/galaxy-s2-...t/482994-rooting-galaxy-s2-dummies-guide.html
but after trying 5 or 6 custom ROMS i just unroot my phone.
And one other thing, in your last post you say there's no update on the phone, have you checked Kies again. If not, have a look.
Click to expand...
Click to collapse
no update on kies either.
I have also used this method toinstall official stock firmware http://www.technetinfo.in/mobile/mobile-software/stock-gingerbread.html
let me quote my own message while i was having problem with CSC.
k i did factory reset and wipe all data now it doesn't show "that device doest not support software upgrading via KIES" but firmware info is totally different now, it is suppose to be (KSA) not (XSG).
Click to expand...
Click to collapse
one thing more i would like to mention here is that before rooting....KIES showing
PDA:KJ2 / PHONE:KI4: / CSC KJ1 (KSA)
now it's showing
PDA:KJ2 / PHONE:KI4: / CSC KJ1 (XSG)
Click to expand...
Click to collapse
FIXED BY CHANGING CSC CODE
OK. Given all that, then it's obviously a CSC issue. Which means either it showed an update was available for the wrong region, and now that CSC issue has been resolved. Or there is an update for your region but your CSC is messed up so it can't get the update.
I've had a look at Checkfus, and the stock rom you're currently running is the latest for Saudi Arabia (GT-I9100LKAKSA -I9100JPKJ2/I9100OJPKJ1/I9100XXKI4/I9100JPKJ2) which was released on 25/10/2011.
So I'd say that update you saw was for another region, and the factory reset you did fixed whatever issue there was. There are no updates for your region, put it that way.
Edit - Unless it's some kind of minor carrier specific update ? That could explain the relatively small size of the one you saw. I guess you could find this out by contacting your carrier.
Thanks a lot MistahBungle, i really appreciate your help.
Now i have changed my CSC code from (KSA) to (JED) and now i'm getting official update from kies. Just curious about changing CSC, is there any negative effect on my phone in future by just changing CSC code?
Given you're getting OTA updates OK, probably not. Normally if you change your CSC to a different region, you often have problems getting OTA firmware updates. If it's working for you, it's obviously fine.
MistahBungle said:
Given you're getting OTA updates OK, probably not. Normally if you change your CSC to a different region, you often have problems getting OTA firmware updates. If it's working for you, it's obviously fine.
Click to expand...
Click to collapse
not sure about OTA but on KIES it is showing my firmware info correctly, i mean i can get updates through KIES without any issues.
suppose if i want to change my CSC back to original one (KSA) then what will happen?
As long as you can get it via Kies you're set. And even if you couldn't, it's simple to download the firmware with Checkfus & flash it via Odin. That's what I'd do if I were on rooted stock, for example (but I probably wouldn't be in any event).
I don't know. Try it & find out. Yes, I'm serious. I hate stock firmware, it's rubbish, and haven't run it since the first week I got my phone. So I honestly don't know.

Trying to upgrade to 4.1 (JB?) through Kies

Hey all,
Had my S3 for about 10months.
HANDSET DETAILS:
* Unlocked GT-i9300 (running GiffGaff sim)
* 16GB White, running Stock Touch-Wizzed ICS 4.0.4
* Baseband: I9300BVLE4
* Kernel Ver: 3.0.15-554502-user
[email protected]#1
SMP PREEMPT Sun May 13 11:40:33 KST 2012
* Build Number: IMM76D.I9300BVALE4
WHAT I'M TRYING TO DO:
I am not trying to root this phone (YET!), I am just trying to use Kies to upgrade to JB.
All the 'legal information' in the Settings menu is 'greyed out'. I cannot select, or update OTA.
I will probably get to the CM / custom ROMs sometime but for now I just thought I'd do a simple (I thought) easy upgrade to JB.
Kies recognises the phone, suggests I do a back-up (which I did), and then attempts to download a 3000mb install package. At this point, it throws up a dialog box showing a bunch of 'square characters' - the kind of thing you see if you don't have a language installed on your OS. (which is XP by the way).
It's an error for sure, as after closing it (OK is the only option), the download process loops as it asks me again 'do I want to backup before upgrade'. So I'm getting nowhere.
I'm not sure why Kies has such a problem with my phone.
If it's any use, I can say that this was bought brand-new, unlocked, from a retailer website, though upon boot it displays an Orange logo, and certain parts of the menus (although very few) were in French by default. I've registered the phone with Samsung on their site successfully so that's fine. I put in a QUERY for them to help but it's been over a month and nothing back so far.
So I thought I would come to the expert village and see if I can get some help.
-I'm hoping it's okay to ask about Official updating here and not completely boring ( ! ) as I'm aware this is a land of great rootery and customisation! which I think is great by the way :good:
Thanks to anyone that can help!
regards,
SkEvol (newbie)
Have a look in the stickies about how to use ODIN (its not difficult to use).
Then, I would advise you flash the latest official Samsung firmware from here - http://forum.xda-developers.com/showthread.php?t=1646610
Ensure you follow the ODIN instructions properly and make sure Kies isn't running when you use ODIN.
This will get you onto the latest version of JB to be released by Samsung...
mikep99 said:
Have a look in the stickies about how to use ODIN (its not difficult to use).
Then, I would advise you flash the latest official Samsung firmware from here - http://forum.xda-developers.com/showthread.php?t=1646610
Ensure you follow the ODIN instructions properly and make sure Kies isn't running when you use ODIN.
This will get you onto the latest version of JB to be released by Samsung...
Click to expand...
Click to collapse
Hi there Mike,
Thanks for the reply, while I'm quite happy to use some ODIN to do this (I don't mind a learning curve), I'm just a bit put off by the disclaimer "Using ODIN can change your bootloader to show that the system is MODIFIED and may increase your ODIN flash count. This may void your Warrenty".
-my phone is still under warranty and I would rather avoid breaking the warranty if at all possible.
Are there any other options?
SkEvol said:
Hi there Mike,
Thanks for the reply, while I'm quite happy to use some ODIN to do this (I don't mind a learning curve), I'm just a bit put off by the disclaimer "Using ODIN can change your bootloader to show that the system is MODIFIED and may increase your ODIN flash count. This may void your Warrenty".
-my phone is still under warranty and I would rather avoid breaking the warranty if at all possible.
Are there any other options?
Click to expand...
Click to collapse
I wouldn't worry about that tbh.
As your phone hasn't been rooted it shouldn't be an issue.
Also, there are ways to change the system flag back to 'official' using Triangle Away but I don't think you'll need to.
Sent from my GT-I9300 using xda app-developers app
mikep99 said:
I wouldn't worry about that tbh.
As your phone hasn't been rooted it shouldn't be an issue.
Also, there are ways to change the system flag back to 'official' using Triangle Away but I don't think you'll need to.
Sent from my GT-I9300 using xda app-developers app
Click to expand...
Click to collapse
Thanks again Mike,
I'm going to use ODIN to update to Samsung's official I9300XXEMD2_I9300OXXEMD1_I9300XXEMC2_XEO.zip ROM.
I'm already using the Stock ICS which came with the phone (brand new, but unlocked). So essentially I'll just be updating to a new version of an official ROM from Samsung.
I have already taken steps using KIES, to backup the call logs, SMS's, contacts, and APPS.
These are all items which are stored on the internal 16GB (I believe) please correct me if I'm wrong?
I would like to ask:
1) Will this ODIN flashing process effect any data on my external SD card? (I obviously don't want to lose any of it)
2) And, will I be able to use KIES afterwards, to return all my old data (ie app settings, the APPS themselves, call logs, SMS's, contacts etc) to the phone's 16GB memory?
Hopefully simple questions :fingers-crossed:
Thanks again.
The ODIN process doesn't wipe your phone as far as I can remember so everything should still be there (downloaded apps, SMS, call log etc).
Hopefully someone else can clarify this who has used it recently...
Sent from my GT-I9300 using xda app-developers app
mikep99 said:
The ODIN process doesn't wipe your phone as far as I can remember so everything should still be there (downloaded apps, SMS, call log etc).
Hopefully someone else can clarify this who has used it recently...
Sent from my GT-I9300 using xda app-developers app
Click to expand...
Click to collapse
Thanks for heading me in Odin's direction
I haven't gotten round to doing the update yet.. and considering just hanging on until samsung release their official 'non-leaked' JB s3 update.
I'm still in the dark as to why my update options / legal information are greyed out though..
Does anyone know why?
I'm still in the dark as to why my update options / legal information are greyed out though..
Does anyone know why?
usual reason is a mismatch in the phone codes shown to KIES .
Orange logo means its an Orange phone and based upon the OP i would suggest that its an Orange France phone originally . It may have had firmware modifications or been a return phone or even a grey import .That would explain wrong codes no update path .
jje
'Mismatch in phone codes shown to Kies'
Are you saying Kies is expecting a certain code from the phone?
(Presumably derived from its serial number or something) - I don't know what a 'phone code' is.
I never had a doubt this phone has been messed with.
Presumably then.. the warranty might have been void (technically) since the day I bought it.
Since the firmware has been messed with?
If you have a mismatch in the Phone and CSC Kies will tell you that you can't update when you connect it as its trying to update that wont be the problem.
Your baseband and build are defiantly Orange so you need to flash the latest Orange France version to keep warranty but would guess that if it doesn't have Orange bloatware on it then at some point its been rooted and the bloatware wiped, in which case you want have a warranty
The latest France Orange firmware is phone I9300XELLA csc I9300FTMELL1 from sammobile site but if you want non branded then you need Open Europe OXA or UK & Europe BTU, the one you mention XEO is Poland although it will work for you its not really the one you want but the choice is yours.
You don't need a rooted phone to use Odin but any update will increase your flash count you can zero this by using triangle away from XDA if you want.
EDIT :- Just noticed in your first post the version is from May 2012 that you currently have so is this phone previously used.

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