I've noticed that when I take a call and my phone is plugged in, the call quality is horrible and it sounds like the signal is cutting out really bad. I typically have three bars at home so that shouldn't have much if anything to do with it. When I unplug the charger from the phone, the call instantly sounds like it should and will immediately start cutting out again if I reconnect the charger. Before I exchange my phone (I'm still within my 14-day return period), has anyone else noticed this?
I can tell you that mine works fine on a call while charging.
I just got off a 10 minute business call with the A/C charger plugged in and it worked just fine.
No issues here.
KORM via the beast known as the Rezound.
RKight said:
I've noticed that when I take a call and my phone is plugged in, the call quality is horrible and it sounds like the signal is cutting out really bad. I typically have three bars at home so that shouldn't have much if anything to do with it. When I unplug the charger from the phone, the call instantly sounds like it should and will immediately start cutting out again if I reconnect the charger. Before I exchange my phone (I'm still within my 14-day return period), has anyone else noticed this?
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Click to collapse
Never had that issue. Might be getting odd interference.
The same exact thing happens to me while I have my phone plugged into a ubs powered power cord in my vehicle.
Sent from my ADR6425LVW using xda premium
This was the OEM charger. I called Verizon and the local store basically said they can look at it and maybe exchange it under warranty...but I was thinking I could exchange it within the 14 days for any reason, no questions asked. Maybe I'm wrong?
Sent from my ADR6425LVW using XDA App
RKight said:
This was the OEM charger. I called Verizon and the local store basically said they can look at it and maybe exchange it under warranty...but I was thinking I could exchange it within the 14 days for any reason, no questions asked. Maybe I'm wrong?
Sent from my ADR6425LVW using XDA App
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Click to collapse
within 14 days, they will give you a new phone. otherwise, you would be looking at a refurb.
I took my phone in today and they swapped it out without much hassle. I explained I had done two factory resets (sort of true...one after unlocking the bootloader and then I had to reflash the RUU before I returned it) and the issue persisted. I also had an odd issue with one of my earbuds not always working. Sometimes I'd have to kind of push it into my ear and I'd hear a pop from it, then it would start working. Of course, they exchanged the whole deal for me. I haven't had time to test the call quality yet but I did notice I seem to get a better signal with this one and, on a side note, my volume buttons now have a nice sort of "click" to them where they felt kind of squishy, so to speak, on the previous phone. Minor thing but nice nonetheless.
Related
Hi guys,
Ever since I flashed a sense less version of ICS (not blaming the ROM here, could be a coincidence), I've been hearing white noise on the left channel when I have headsets on. I tried 2 pairs and I hear the noise with both so I know it's not the headset.
The weird thing is that the noise starts immediately after I power up the phone. I did a battery pull, connected my headset, powered up the phone, and even before the HTC logo comes up, the noise will start.
Not ROM/Software related it seems, but here's the kicker, if I flash a new ROM, the noise goes away but only for a little bit of time, after a bit of usage, it'll come back. If I listen to music, sometimes it goes away, sometimes it just reduces a bit, sometimes nothing changes.
So I doubt it's the phone that's broken, it did happen right after flashing a senseless ICS Rom. I don't want to flash a full RUU yet because there might be a solution out there that doesn't require me to go back to stock so that I can install a full update.
Has anyone experienced this?
In case anyone is interested, I went to the Verizon store and I was told that although this is not a wide spread issue, it is actually a known problem. In some units, constant noise (even as the phone is booting up) will start happening when using the headset.
The person at the store didn't even check my phone, he simply started the process for a warranty replacement.
So if that happens to you, it's not the ROM, it's the phone itself.
CPU interference
Hit thanks or ill hit you
superchilpil said:
CPU interference
Hit thanks or ill hit you
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Click to collapse
Definitely interference from something because the noise changes as I open/close apps or just flip through launcher pages.
I have the same exact issue but my warranty through Verizon is void since I traded my iPhone 4S to someone for the Rezound. Mine was working fine and one day it just started having this issue. Took it in and they told me they couldn't help me since I voided my warranty by trading (plus I don't have insurance on the phone).
Contacted HTC and the told me that it was a known issue and to contact their warranty company to get it replaced/fixed. The warranty is still good on the phone, I just have to send it to NY with a letter explaining my issues. Kinda worried about just putting the phone in a box and sending it on it's way without a paper trail of some sort.
Glad you were able to get your phone replaced. Good to know I'm not the only one here that had this issue.
I also started having this issue, it didn't show up until about a week after having the phone, though. Nice to know it's one of the things covered under warranty that's easy to get worked on, though.
I've had the cpu noise issue on three different Rezounds now, HTC says it's fixable in software. I don't know when we will see a fix though, if ever.
Sent from my HTC Rezound
Hey guys,
I wonder if you can help! I had a HTC Desire with no problems throughout its contract and upgraded to a Titan.
Current carrier is Orange and it was bought around release from Carphone warehouses online company.
I like the phone as I mainly browse, mail and text so the huge screen was the selling point for me.
All was well until yesterday when I rang the other half and couldn't hear her, and as it turns out she couldn't hear me either. So I then discovered that no sounds will work and obviously the mic doesn't either. I have tried many resets, powers off with battery pulls and restore factory settings. I have also fully updated.
I thought I was on to a winner when I plugged in the headphones, sound could be heard through them and after some plug in and outs sound was restored without them in. 20 mins later of being rested on a table all sound was gone again. I repeated the process with the exact same results and thought I must have dirty contacts within the jack slot. I imagined the phone thought a handsfree was plugged in when it wasn't!
Unfortunately I get no sound at all again through any means now, not even with headphones. And when I plug headphones in and out they are recognised both ways by the greyed out settings appearing and disappearing!
I searched but didn't find any similar problems on the web and on here. I unfortunately cancelled the insurance and sold my backup Desire! The phone has been dropped a couple of times in the past but no shocks to cause the current issue.
And ideas or where I go from here? It should have warranty right?
It couldn't come at a worse time really as the other half is due to give birth in 8 weeks
Take it to the shop they should Exchange...don't think it will have any problem... Any way did you updated the phone? If yes try a restore
Sent from my TITAN X310e using XDA Windows Phone 7 App
Thanks,
Yeah I have tried all reset/restore options and updated. It is hardware and not a software related problem I believe.
I got it from Mobiles, a sister company/online for Carphone Warehouse. Just looked on their site and you still take it to Carphone Warehouse for repair. Hopefully that won't cost me, I just need to find the invoice!
Didn't they send you a copy of the invoce by email?
Sent from my TITAN X310e using XDA Windows Phone 7 App
I had the same issue just seconds ago. Plugging in the headphones or headsets did not solve any issues. Luckily I've only had the phone for three days (calls worked earlier).
Power cycle solved the issue but this is not desirable from a phone. I mean everything else works fine but calling is quite essential.
If this issues reappears within my 14 return period, I'm certainly returning it.
I bought a thunderbolt off of a friend for $50. When I got it, it wouldn't start up, but I got it running. I still had sporadic issues with the touch screen though. I thought it was a software problem since it would work like normal when I got past the lock screen.
One time I started the TB up while it was hooked up to my laptop and had no problems at all with the screen. I decided to try out the headphone jack and one of the earbuds had a weird buzzing sound. I unplugged the USB cord and the buzzing changed. When I touched the screen it would change again and all the sudden the screen stopped working.
I decided to go ahead and put the phone on my account and see if I could do a warranty replacement (I had already contacted to confirm this would be possible) but now it's working fine after a restart. 2 days and no trouble. My question is do you think it's a hardware issue (maybe a short in the digitizer?) or a software problem? The phone is in very nearly mint with no damage and sat in a drawer for 8 months. One earbud still buzzes on occasion, but only for a minute. I'm not sure what the problem is now.
Sent from my ADR6400L using Tapatalk 2
Well my phone is still working, but I've discovered something. When I installed the clarus widget app, it showed the battery health as "over voltage" any suggestions on how I can check the health of my battery? The stock romantic doesn't show that info and I want to confirm what the clarus widget is showing.
Sent from my ADR6400L using Tapatalk 2
Battery calibrator? It shows the actual voltage
Sent from my ADR6400L using Tapatalk 2
I'm on my second TB, and getting my 3rd in the mail Tuesday. I had touch screen issues with both. Never rooted either of them. If I get issues with the 3rd one, I'm going to tell them I need a different device already.
Issues I've been having are deadspots on the screen where I don't get any functionality out of those spots.
I picked up my first 920 from somewhere other than ATT. It initially had an small issue with its audio where the external sounds were not initially enabled. I did a hard reset to be sure, and both times it was off. Got past that and the phone seemed ok, until I unplugged it and hit the power button and it froze... HARD! No response from any button, or combination of buttons. I returned it and went to got the next one from ATT. This one started out perfectly, had no issue with sound. Then during a call it FROZE. Not as hard as the first one as connecting power and holding the <Volume Down> and <Power> buttons for 2-3 minutes finally rebooted it. That I have similar experiences with two phones says that there may well be something wrong the phone in general, and I am very surprised that I have not found it reported by others here. Have I missed something?
hvbelton said:
Have I missed something?
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No, I don't think you have. The majority of them have been fine. In fact, mine has been perfect so far. Maybe the place you got yours got a bad batch?
n7slc said:
No, I don't think you have. The majority of them have been fine. In fact, mine has been perfect so far. Maybe the place you got yours got a bad batch?
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Mine froze while trying to post using board express. It reboted and was fine. Other than that, no lockups since and I'm a heavy user.
I've also been having problems. After heavy use, it becomes very warm and tends to lock up.
I just uploaded a video to YouTube showing this.
http://youtu.be/x0KtZ7VCcTE
I can cause a hard freeze when jumping from bluetooth audio and back when nothing is selected to play. Other than that great phone..
Have this same issue with bluetooth - phone has locked up 4 times in two days. I didn't notice a correlation with nothing selected to play, so I'll check that. Typically I get into my car and the music just starts playing, and when I leave it pauses. Now it'll freeze when I get in and my car will say "Windows Phone operation not supported." After a minute or two (I usually power off the car stereo) the phone will come back with the song queued up at the top (as if I hit the volume). I hope this is addressed by the fix coming out in December.
Other than that the phone has been great - no issues.
Second Returned
I was in the middle of a conversation today and it just stopped. The call didn't drop, the phone just stopped, locked up hard for the second time. I return it and got a replacement (last day I could do it). It concerns me that there has not been more traffic about what seems to be a major issue with the 920
hvbelton said:
I was in the middle of a conversation today and it just stopped. The call didn't drop, the phone just stopped, locked up hard for the second time. I return it and got a replacement (last day I could do it). It concerns me that there has not been more traffic about what seems to be a major issue with the 920
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Click to collapse
There's loads of complaints about this problem on the Nokia support discussions website, but there isn't a single common cause. Some have SIM card problems while others are blaming specific apps. Whatsapp and Facebook are two examples as well as Nokia Drive + Beta. Others have reported their phones freezing up after using a wireless charger.
Personally, I reckon it's the WP OS isn't at all stable and needs a serious patch.
We bought 2 at once - the one keeps freezing and the other never froze once. Both are using BTooth. However both are randomly rebooting, which I know they are patching.
But I wonder if the freezes and rebooting are related?
Mine hasn't rebooted to my knowledge but it does regularly freeze. It froze again on Friday and now refuses to power back on. I've repeatedly tried the two button and three button resets but the phone won't even vibrate. I've left it on charge using two different charges and tried the wireless charging plate but it's still dead.
Looks like its off to repair then. Not a good few weeks with the 920.
We took the one phone back to have it replaced. ATT obliged because it was within 14 days.
Still freezes. Only happens when on BTooth in the car.
I really hope a software updates this because it is a deal breaker!
Try setting the highest data speed to 3G for a while and let me know if that helps...
Sent from my LT29i using xda premium
Mine freezes overnight when charging it with a wireless charger. every.single.time. Back to the store today as it is clearly defective, new one is already pre-ordered
Guys I have a strange problem with my lumia 920. When I use the phone while it's connected to the wall charger sometimes it's touchscreen becomes unresponsive. When I have to lock and unlock the phone using the power button everything again becomes normal. This happens quite a few times while charging.
Other than the above mentioned problem my phone froze once for which I had to do soft reset.
I want to ask is this happening with me only or others are experiencing it too.
And is there any solution to it??
Thanks in advance.....
Sent from my GT-N7100 using Tapatalk 2
Has anyone has problem when listening to music using the socket built into the main unit, sometimes whiles listening to music, the sounds seem to move to the left with the left side being louder, not sure if it's the socket or the some problem with the sound chip, but moving the plug of the headset is not the cause of the problem, but you need to pull the plug out and insert back in to get the sound normal.
sometimes just pluging the headphones in also cause the problem.
Yessss! I thought it was my headphones!!!
I have had the exact issue with my G5 also! Exactly as you described it, I had to unplug and replug the headset to get it to go away. I was using Skull Candy Smokin' Buds....you? I actually went out and bought the LG Tone Pro bluetooth headset instead.
jreed3786 said:
I have had the exact issue with my G5 also! Exactly as you described it, I had to unplug and replug the headset to get it to go away. I was using Skull Candy Smokin' Buds....you? I actually went out and bought the LG Tone Pro bluetooth headset instead.
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Click to collapse
I have a few IEM listed in my sig that I use, all expensive ones, so i don't think i will use a BT IEM to replace them, also cable IEM produce better sound for Hi Res sound, I have also found out that you can skip to the next few tracks/files and go back it will go back to normal, but in all case we shouldn't have to do anything to cover up the problem, I think it's a software problem, but my G5 is going back today and i'm getting a new one through a instore 14 day exchange policies.
kms108 said:
I have a few IEM listed in my sig that I use, all expensive ones, so i don't think i will use a BT IEM to replace them, also cable IEM produce better sound for Hi Res sound, I have also found out that you can skip to the next few tracks/files and go back it will go back to normal, but in all case we shouldn't have to do anything to cover up the problem, I think it's a software problem, but my G5 is going back today and i'm getting a new one through a instore 14 day exchange policies.
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Click to collapse
Yeah...But this is the second one I've had that issue on! Coupled with the flaws in the glass on the Titan screens...and the silver I had freezing and not turning on...this quality control is really crap on this phone. And that sucks, because I love this phone more than any Samsung I've had!
jreed3786 said:
Yeah...But this is the second one I've had that issue on! Coupled with the flaws in the glass on the Titan screens...and the silver I had freezing and not turning on...this quality control is really crap on this phone. And that sucks, because I love this phone more than any Samsung I've had!
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Click to collapse
my first had scratches on the silver line on the case, second had a white burn mark in the screen, and can be seen with all colors, this is my third one, not totally perfect, but I have the advantage of checking the unit in store for problems including dead and bright pixels, but the sound problem was only noticed a few days ago and I thought it was my IEM, but it happened a few times, I should have my B&O unit soon, but this problem should happen whether its hardware or software wise.
I just had an issue with the FM Radio - it kept saying headphones not plugged in! I pull them out plug them back in, and it was OK again! I am using my G4 headphones too so even the same make!! I hope I don't need to return it GRRRR
@jreed3786
I got a replacment phone yesterday, at first I though it ok on this unit, but the problem is there and it's on they same song file, therefore I think the DAC actually can detect this problem that may be it related to the actual file, could be a bad conversion causing the phone to perform like this.
that being said, I have a DSD file that starts to buzz when it reached the end of the song, it happens on the V10 and now the G5, and the time length on the file shows like -9206:-30, whiles played on other units it's ok.
You guys didn't push it in all the way. G5 for some reason has a lot of resistance on the port. I had same experience until I noticed the gap and decided to give it little more force. It clicks in hard and didn't have any issue after that
Sent from my LG-H820 using XDA-Developers mobile app
pigowar said:
You guys didn't push it in all the way. G5 for some reason has a lot of resistance on the port. I had same experience until I noticed the gap and decided to give it little more force. It clicks in hard and didn't have any issue after that
Sent from my LG-H820 using XDA-Developers mobile app
Click to expand...
Click to collapse
I know how to plug the headphone plug in, it's not that issue, it's more like a compatibility issue, I have comfirmed this myself numerous time.
Headphone jack issue and more
So I've also suffered from the issue with my headphones plugged in. My left channel is quiet and my right is loud. On one occasion the left channel crackled and completely died. Unplugging and plugging back in my headphones causes the phone software to correct itself. This happens at least every other day. Then, my phone became sluggish a couple days ago and started to freeze and suffer random restarts until last night when it froze and entered a bootloop on the startup screen. I pulled the battery and let it sit for a while and plugged it back in and it entered the OS but was sluggish. This morning I attempted to use messenger and it froze again and entered another bootloop and then died. I took it back to T-Mobile and I've only had it 18 days. They took it back under their 20 grace period and I now have my second G5. This same issue was prevalent in the G4 and LG has recognized that issue. I hope I'm not in for another letdown on this second phone. I just divorced Motorola... Where to next?
kms108 said:
I know how to plug the headphone plug in, it's not that issue, it's more like a compatibility issue, I have comfirmed this myself numerous time.
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Click to collapse
Not implying you don't know how. Just saying G5 has port that is tight. No pun intended.
Sent from my LG-H820 using XDA-Developers mobile app
pigowar said:
Not implying you don't know how. Just saying G5 has port that is tight. No pun intended.
Sent from my LG-H820 using XDA-Developers mobile app
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Click to collapse
that's ok, i didn't mean't for that either, but may be it stood out too much, I apologize for that, the actual issue is compatibility with the music file and the DAC, sometimes the dac can get really sensitive and pickup minor errors in the files to cause these problems, previously the few files that had the problem has been removed from the phone, no problem since.
krisbmeyer said:
So I've also suffered from the issue with my headphones plugged in. My left channel is quiet and my right is loud. On one occasion the left channel crackled and completely died. Unplugging and plugging back in my headphones causes the phone software to correct itself. This happens at least every other day. Then, my phone became sluggish a couple days ago and started to freeze and suffer random restarts until last night when it froze and entered a bootloop on the startup screen. I pulled the battery and let it sit for a while and plugged it back in and it entered the OS but was sluggish. This morning I attempted to use messenger and it froze again and entered another bootloop and then died. I took it back to T-Mobile and I've only had it 18 days. They took it back under their 20 grace period and I now have my second G5. This same issue was prevalent in the G4 and LG has recognized that issue. I hope I'm not in for another letdown on this second phone. I just divorced Motorola... Where to next?
Click to expand...
Click to collapse
I think your problem is a different one altogether, so is the second unit ok.
kms108 said:
I think your problem is a different one altogether, so is the second unit ok.
Click to expand...
Click to collapse
So the audio issue I was having is the same as the other posters on this forum. One channel with a low level and the other with a normal level and then having to unplug the audio cable to reset it. However, the ultimate failure of the phone is not. I was sharing with everyone what happened to mine and perhaps I should have started a new thread with that issue alone? I haven't had my second phone for even 24 hours yest so only time will tell and I will post and findings related to the audio here. I use my headphones during the work week so that is when I will know for sure.
krisbmeyer said:
So the audio issue I was having is the same as the other posters on this forum. One channel with a low level and the other with a normal level and then having to unplug the audio cable to reset it. However, the ultimate failure of the phone is not. I was sharing with everyone what happened to mine and perhaps I should have started a new thread with that issue alone? I haven't had my second phone for even 24 hours yest so only time will tell and I will post and findings related to the audio here. I use my headphones during the work week so that is when I will know for sure.
Click to expand...
Click to collapse
Hope you get a good unit, I've been through like 9 units, thats includes instore checking and two units I took home, the second unit I have now without any problem.
all sorts of problem, not just the sound.
kms108 said:
that's ok, i didn't mean't for that either, but may be it stood out too much, I apologize for that, the actual issue is compatibility with the music file and the DAC, sometimes the dac can get really sensitive and pickup minor errors in the files to cause these problems, previously the few files that had the problem has been removed from the phone, no problem since.
Click to expand...
Click to collapse
Hmm. Very interesting. Thanks for the info. I did see many complaints with DAC on G5.
Sent from my LG-H820 using XDA-Developers mobile app
Exact same thing happening to me, will pan most of the sound over to one side making one ear quite loud and the other quiet. I find if I pause, switch to another app, than back to whatever music app I was using it usually resolves the issue. Hoping the B&O module helps but doubtful considering this seems software related. I'll probably just deal with it this way.
I have the Same issue via aux. Restarting Poweramp mostly helps
Sent from my LG-H850 using XDA Labs
I bought it yesterday
Headphone jack is very very loose. I tried to different earphones.whenever i touch headphone jack headphone gets disconnected. Any one with this issue
Only problem with mic enabled headphones
Same problem though my normal headphones work fine. When i use my headphones with a mic it only plays the right channel. I have not always had this problem but seems to be lasting a lot longer today. Normally fixed itself in 30 seconds but has yet to. I tried restarting phone with headphones in, then again with them unplugged. Havent found a solution. Does the B&O module work?