I just got back from picking up my Note from Best Buy, and there were issues getting my $50 credit. Ultimately they had to call corporate, and corporate has to email the printable $50 credit. They were unable to print out the credit for some reason.
Has anyone else run into this today? It caused what was initially quick and easy a 2 hour endeavor. The good thing at least was that I was able to use my phone while waiting for them to try to get it resolved. I'm not really bothered by it though.
the gift card has worked flawlessly 99% of the time from my experience. problem has only occured when people registered wrong number on the Phone Freedom site, or issues sometimes with multiple numbers registered and multi line upgrades in store.
Issue right now, henna on the phone with the people behind the curtain.
Single line upgrade, number matched the one I registered.
MB860
Yeah, I just got back from BB. Same problem, couldn't apply the $50 gift card to the purchase. The salesman got on the phone with corporate and was told to give me a $50 gift card. I held my ground and insisted they take $50 off the sale of the phone. The manager came over and told the clerk to hang up with corporate, then she overrode the computer to make my price $249. Sweet...
SteveD01 said:
Yeah, I just got back from BB. Same problem, couldn't apply the $50 gift card to the purchase. The salesman got on the phone with corporate and was told to give me a $50 gift card. I held my ground and insisted they take $50 off the sale of the phone. The manager came over and told the clerk to hang up with corporate, then she overrode the computer to make my price $249. Sweet...
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Click to collapse
I probably could have done this as well, but since I know I'll shop at Best Buy again, getting the $50 later wasn't a big deal. The girl ringing me up was really nice and I didn't feel like making trouble for her.
I had an issue with mine as well, but the guy at my store just took the phone down to $249..
I used buyback on my Skyrocket, so I got $325 ($649.99 retail) plus the $50 credit and buy back on the new phone brought my total after tax to $308.32...
Not to mention that I had the $50 gift card from when I preordered (technically I paid for it, but I still have it)
So i'm looking at it as making $62 in best buy gift cards from getting the note. I win.
BTW @ Best Buy the Retail on the Note was $749.99... So if I want to turn my phone in on BuyBack I'll get $375.. Totally worth it considering I've changed phones 5 times in the past 4 months.
I too had an issue with the $50 credit. In the end they entered the credit manually with a note the it was for the freedom stuff. In the end I got the price dropped.
Just got back from picking up mine, there was one person in front of me so had to wait. The guy in front of me got his gift card printed out just fine, but when it was my turn, they could not get it to print anymore, no matter what they tried, so they ended up just taking $50 off the price of the phone, since that's what it was going to go towards anyway.
There was no problem with my transaction it all went smooth and I walked out the proud owner of a super sexy white note!!!!!!
Sent from my SAMSUNG-SGH-I717 using XDA App
What do you need to do go prove that you signed up? Do I need a code or print an email or something? I am going to get my phone after work and I don't want any hassle.
Saelee said:
What do you need to do go prove that you signed up? Do I need a code or print an email or something? I am going to get my phone after work and I don't want any hassle.
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Its attached to your phone number you entered in. You just have to tell them and they should be able to print it out. The problem lies within them being able to print it out. I don't think there is anything you can do but pray.
Same problem at my store. They had to cancel the preorder and ring it up as i was just buying it then.
rchapoteau said:
I just got back from picking up my Note from Best Buy, and there were issues getting my $50 credit. Ultimately they had to call corporate, and corporate has to email the printable $50 credit. They were unable to print out the credit for some reason.
Has anyone else run into this today? It caused what was initially quick and easy a 2 hour endeavor. The good thing at least was that I was able to use my phone while waiting for them to try to get it resolved. I'm not really bothered by it though.
Click to expand...
Click to collapse
All they had to do to get around it was reduce the price of the phone by $50. Took the guy helping me about 2 minutes. Saved me a little on taxes too.
Just got my note from BB. They had SO many problems.
First of all, their machines weren't letting them do upgrades, so they had to call AT&T just to do upgrades. This happened for all customers there, not just ones picking up the note.
They also couldn't do the 50 dollar gift card either, but they eventually got that sorted out. All in all it took me about 2 hours to get my note.
Took me about 2 hours too because of the issue with printing out the credit.
In the end they took off $50 and are still emailing me another $50 GC for the inconvenience so it worked out perfectly for me
I had the same issue. I however was not given any freebie. =(
same thing here. The guy gave me the phone to play with. In the end they brought it down to $249. I didn't even ask for the phone freedom they just did it. Very nice people.
I ran into that very problem today. The guy at BBMobile said the issue was with their system and fulfilling a pre-order. If they had just cancelled the pre-order and rung the phone out normally, the card would have printed without issue. Unfortunately, they didn't tell the sales associates that little detail.
Since I had to put the difference on my credit card, I'm gonna have to go back to the store to get the credit applied from the free gift card and get this charge of my CC (trying to reduce debt, not add to it!).
On a totally different subject...absolutely loving this phone! Yeah, its a little big, but totally worth it.
I couldn't get mine, either. I was told to wait for it to get to my email, but that was 6 hours ago. I paid the full price (less my pre-order $50), and am going to be really upset if I never get my gift card.
I had the same problem I think it has to do with having the phone preordered. They are going to email the giftcard to me.
Related
After over 6 hours on the phone with Samsung support (until 2:30 am on SAt.) I was told to take the device back(stock and unrooted) and exchange or get a refund. I called Staples and was assured that they had PLENTY in stock(their words) so I made the 45 minute drive (one way) and upon arriving at the store the cashier was very polite but said she must talk to Mgr. The mgr shows up and says "oh your bringing back another one,(with a huge smirk on his face) I said yes I had tried very hard to resolve the issues with support but could not. The mgr continued to smirk and look at me like "yeah right" He said he must call his district mgr he left and the cashier apologized for him saying"He should not have treated you like that. The mgr returned and still had the same smirk on his face. and said "what do you want to do?" I replied, I will try another one ( I had purchased one a week and a half ago and returned it for refund after 3 days.) He said just a moment and went to the store room and when he came back he said I can exchange it for one in an opened box, I replied NO WAY!!. He then said that they had 2 in the back and both were opened, I said what happend to the plenty I was told on the phone? I then asked for a refund and he whispered something to the girl and smirked again and left. The cashier then all of a sudden had all of this info about stock in the backroom etc. I firmly believe that they did not want to exchange the device and would rather refund and look for others to come in and buy their stock.(opened and unopened) The cashier apologized once again for the mgr's actions. I got the number for corporate and will call tomorrow. Upon reading the coupon it says coupon good only while supplies last. That could mean that all stores were only shipped a very few. I now have no coupon and no device. I had just returned the TF I had been trying and decided to stick with the Gtab and had purchased a Samsung keyboard for it at BB. Anyone else have problems with Staples?
I will not shop at Staples again after the way I was treated when my wife and I went to the store to buy my Samsung Tab, was treated very rudely by a manager, ended up driving 45min to BB the next day to buy my tab. Guess they didn't want my money!!
To make a long story short, website said in stock, went to store, young kid said oh yeah we have some in the back but I can't go back and get them. Asked to speak to a manager,she said it was too much work to get it out of the back and I should buy a Xoom because it has an sd card (funny huh?) I exchanged several intense sentences with the manager and left the store and will not ever go back in one. I pulled our business away from them on our business side as well. Doesn't hurt me any, I order from other places now.
While at BB purchasing the keyboard a man and his girl friend saw the keyboard and asked me how I liked the Gtab. I replied I really liked it but might have to return it for issues. He then stated that he was going to attempt to get BB to honor the coupon for the Gtab. I told him I had tried that at another BB and it was a no go. Well about 2 minutes later the mgr showed up and told him no problem. So perhaps there is a chance I can get the same BB to honor a coupon when I find one. I am going to return the keyboard as it would not function properly(called samsung support and they could not help me get it to be recognized by the Gtab. I will try to purchase the device with coupon.
Here's the coupon for $100 off if you need it
http://reg.e.staples.com/c/s/tagfrm...sherga%40gmail.com&AID=10422268&storeId=10001
lost2030 said:
Here's the coupon for $100 off if you need it
http://reg.e.staples.com/c/s/tagfrm...sherga%40gmail.com&AID=10422268&storeId=10001
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Click to collapse
Thanks!!! I also hit the thanks button !!!!!!
Maybe Staples has caught wind of people trying to return locked GT's to try and find unlocked ones, or at least that store did. Kinda like what I wanted to do but decided not to, not worth the hassle and gas with a perfectly fine GT.
I was going to keep trying to get BB to honor the coupon because I wanted the 32gb version, but my first attempt at my local BB failed. So I decided that was not worth the gas and hassle so yesterday I had the Ghost Armor screen protector put on, no returning now.
Raistlin1 said:
Maybe Staples has caught wind of people trying to return locked GT's to try and find unlocked ones, or at least that store did. Kinda like what I wanted to do but decided not to, not worth the hassle and gas with a perfectly fine GT.
I was going to keep trying to get BB to honor the coupon because I wanted the 32gb version, but my first attempt at my local BB failed. So I decided that was not worth the gas and hassle so yesterday I had the Ghost Armor screen protector put on, no returning now.
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Click to collapse
was not trying to get an unlocked one(would have been nice though) just one without a lot of issues. Samsung support after over 6 hours urged me to take it back for an exchange.
tenbeau said:
was not trying to get an unlocked one(would have been nice though) just one without a lot of issues. Samsung support after over 6 hours urged me to take it back for an exchange.
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I am not questioning your motive or reason, I would do the same in your shoes. Just saying maybe they have had people doing that, I was about to do that, and he just did not believe you. Which is totaly wrong, he should smile and take the tablet back from you and give you a new one.
Raistlin1 said:
I am not questioning your motive or reason, I would do the same in your shoes. Just saying maybe they have had people doing that, I was about to do that, and he just did not believe you. Which is totaly wrong, he should smile and take the tablet back from you and give you a new one.
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Click to collapse
Just got off phone with CS at Staples and what a waste of time. They acknowledge that the mgr was wrong in his actions but the item is out of stock and they have no idea when it will come back in stock again. When it does I must pay full price or whatever the going rate is at the time. They will not issue a rain check. Just checked and All of the stores in my area(within 50 miles) now show not available at store for the Gtab and the acer Iconia. What a ripoff. They just decided that the coupon (!00) was too good of a deal and just pulled it from the stores.
You could have exchanged it for an open box unit and then waited for some new ones to do another exchange later. Maybe one of the open box units was like new? The coupon is good until 7/30 so you can keep checking local stock.
And what was wrong with your tab? (just curious...)
tenbeau said:
Just got off phone with CS at Staples and what a waste of time. They acknowledge that the mgr was wrong in his actions but the item is out of stock and they have no idea when it will come back in stock again. When it does I must pay full price or whatever the going rate is at the time. They will not issue a rain check. Just checked and All of the stores in my area(within 50 miles) now show not available at store for the Gtab and the acer Iconia. What a ripoff. They just decided that the coupon (!00) was too good of a deal and just pulled it from the stores.
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Wow that is terrible, so sorry to hear that. Maybe try and bring coupon to BB and see if they will honor it, there have been some success stories of that happening. I think the coupon is good till the 30th, maybe you can get lucky at a BB. They should have given you the rain check since you were able to purchase it in the first place and you recevied one that was faulty.
If I were you I would try one of the open box items, maybe there is nothing wrong with one of them. If you still get the 14 day return policy you can test that one out and if something wrong finally return it or possibly exchange that one in 14 days when they may have more in stock?
Vlad_z said:
And what was wrong with your tab? (just curious...)
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Click to collapse
It had almost constant black screen freezes and youtube videos would not play without FC. Also constant Samsung apps FC. Also it refused to acknowledge the samsung keyboard I purchase for it. I tried all of the fixes mentioned in this forum and also spend over 6 hours with samsung support to no avail.
Interesting stories about Staples customer service. I bought a 16 GB Galaxy Tab from Staples on the first day of the coupon offer, and got an unopened, unlocked unit that I am very happy with.
But, before I said I wanted to buy one, the salesperson would not go to get one out of the back (so I could examine the specs on the box), which I found strange. And, once I said I wanted to buy, he pushed like crazy to get me to buy the protection plan ($230 on a $400 purchase!!), over and over again, which was very annoying.
I would have much preferred to buy at BB if I knew they would have honored the coupon, but I did end up with a well-performing Tab.
never had a problem with staples
Raistlin1 said:
Wow that is terrible, so sorry to hear that. Maybe try and bring coupon to BB and see if they will honor it, there have been some success stories of that happening. I think the coupon is good till the 30th, maybe you can get lucky at a BB. They should have given you the rain check since you were able to purchase it in the first place and you recevied one that was faulty.
If I were you I would try one of the open box items, maybe there is nothing wrong with one of them. If you still get the 14 day return policy you can test that one out and if something wrong finally return it or possibly exchange that one in 14 days when they may have more in stock?
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UPDATE: I ended up going to BB and was turned down by mgr and then later that day I found out a staples near BB had one in stock (acer iconia and Motorola xoom) upon arriving there it turned out one was display unit(acer iconia) and the price on the Xoom was 599 instead of 499.00.I decided against both of them. Stopped by BB on way home and was considering buying a TF at full price. Just for fun I asked the sales rep to help me and he replied he was busy and then got this other rep to help me. I asked him if he would honor the staple coupon and he said funny you should ask we just got an email from corporate(he showed it to me) and we are authorized to honor the coupon (just the devices listed in email) if the store nearest us has it in stock I knew the closest store did not so just said if you honor it I will buy the Gtab. He then asked me what color -size etc and I replied 16gb white and he pulled one out of the cage. I thought he would call the nearest Staples but he did not. He just rang it up and told the girl at the main counter it was done according to the email just received. When I got home and unboxed it I found that it was UNLOCKED!!!!! I am go grateful. To be able to get a good Grab in the color I preferred from the start and to find it unlocked is just Amazing. Keep trying BB if you have not picked up a tab with the 100.00 coupon yet.
Delete this post.
Long story short:
10am (release day yesterday) - went to best buy
11am - Still waiting for other people to activate their lines
11am - ATT servers (upgrade/new activations) maintenance!!! wth?!
So I went home expecting the servers to come back up in a couple of hours.
3pm - Back to best buy.
4pm - finally got help by best buy rep.
4:30 - bestbuy system crash!!
5pm - Phone activated @ $249.99 by manager ($50 bestbuy gift card for new/renew lines did not print out), offered a black tie no deductible protection plan with immediate swap if anything happens for $5.99!!!
Today: Bestbuy.com emailed me my $50 gift certificate because I upgraded.
So far... I love this phone and basically paid only $199 for the phone! Plus I got discounted on the insurance program.
vietpunk916 said:
Long story short:
10am (release day yesterday) - went to best buy
11am - Still waiting for other people to activate their lines
11am - ATT servers (upgrade/new activations) maintenance!!! wth?!
So I went home expecting the servers to come back up in a couple of hours.
3pm - Back to best buy.
4pm - finally got help by best buy rep.
4:30 - bestbuy system crash!!
5pm - Phone activated @ $249.99 by manager ($50 bestbuy gift card for new/renew lines did not print out), offered a black tie no deductible protection plan with immediate swap if anything happens for $5.99!!!
Today: Bestbuy.com emailed me my $50 gift certificate because I upgraded.
So far... I love this phone and basically paid only $199 for the phone! Plus I got discounted on the insurance program.
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Click to collapse
Just to let you know, black tie is not an immediate in store swap. Once the phone is set up in the bbym system for rapid exchange it is 2-5 day wait for exchange. Before rapid exchange is set up it's up to 30 days for a repair. If they told you it's an immediate exchange, they lied. Don't wanna burst your bubble but I've been with the company for a bit and have seen some sales people sell it to customers like that but there's no way we can just exchange
Sent from my SGH-I897 using XDA App
I've had pretty good experience with their rapid exchange. They immediately swapped out my Dell Streak when I had a problem with the microSD reader. It could have been because it's a Streak and they are just dying to get rid of it, but I just brought it in and they replaced it no questions asked. Hell, they even watched it load up the Olleh rom instead of the AT&T rom and didn't care one bit. Could have just been my Best Buy though.
The manager even confirmed it with me that it was going to be a direct swap and he was the one who authorized the discounted black tie program. I wouldn't doubt your assumptions either about the weekly waits, but hearing it from the manager alone... that's good enough to me.
Well hopefully it works out for you then and you don't have any issues. If they are somehow just replacing in store you shouldn't have to worry. Problem with the cheaper black tie is it only covers up to $350 heres to no issues though!
inconceivable said:
I've had pretty good experience with their rapid exchange. They immediately swapped out my Dell Streak when I had a problem with the microSD reader. It could have been because it's a Streak and they are just dying to get rid of it, but I just brought it in and they replaced it no questions asked. Hell, they even watched it load up the Olleh rom instead of the AT&T rom and didn't care one bit. Could have just been my Best Buy though.
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Click to collapse
I think that it is just based on the store/sales rep. My sister in law broke the screen on her Kindle in a week of owning it and they replaced it on the spot. Also when I traded my Infuse for the SGS2 I didn't revert it back to stock nor did I give back the sd card or HDMI out cable.
By the power of Exynos.
vietpunk916 said:
Long story short:
10am (release day yesterday) - went to best buy
11am - Still waiting for other people to activate their lines
11am - ATT servers (upgrade/new activations) maintenance!!! wth?!
So I went home expecting the servers to come back up in a couple of hours.
3pm - Back to best buy.
4pm - finally got help by best buy rep.
4:30 - bestbuy system crash!!
5pm - Phone activated @ $249.99 by manager ($50 bestbuy gift card for new/renew lines did not print out), offered a black tie no deductible protection plan with immediate swap if anything happens for $5.99!!!
Today: Bestbuy.com emailed me my $50 gift certificate because I upgraded.
So far... I love this phone and basically paid only $199 for the phone! Plus I got discounted on the insurance program.
Click to expand...
Click to collapse
great deal, and at least you got taken care of. you will definitely have a problem servicing the $5.99 GSBTP as when you go to make a claim it the system probably won't allow it. the only reason it rang up is the mgr manually overrode the price fooling the POS to think the phone was only $249.99. Like was said before, I hope they take care of you, but if you go to a different store, they probably will send you back to the store you bought it from as when you take the phone it, that store will end up eating the whole price of the phone...
I can also tell you that 99% of the stores WILL NOT swap your phone on the spot. The ones that do, don't understand how much money they are losing when they do that. (good for customers, BAD for job security). GSBTP is GREAT, no deductible, 2-5 day turn time from a refurb and a loaner (if you need one) for $50.
i really would take that back and have them put on the correct service plan. maybe the manager will comp you another accessory to make up the difference. you are really asking for a headache (not saying that you won't get taken care of, but it won't be easy as you have the INCORRECT policy for that phone)
I work for BBYM and I am just looking out for ya.
Just received $150.00 credit on bill. My GNOTE was an initial early preorder/upgraded contract.
Premiere Business Acct
The goal here is to NOT have agents run around looking for answers on how to go about. YOUR CHANCES ARE 10X BETTER if you request nicely to even accept a credit on your acct for a $150.00
Reason Being; Agents mostly have the power to do that instanty.
Also marks an easy, instant customer satisfaction score call.
STEER them to ATG&T.com
Let them know the phone is offerred for 50% off. Its tyhe first phone featured clearly on the sales page.
You will get a run around. I was transferred about 4x.
Until one agent said no prob.
Good Luck!
Where is the link to this page?
Did you call Premier or Business Care (611)?
Yes ..I contacted Premeir as they are the ones who ordered the phone for me.
Throw that option out foremost when speaking to an agent; about credit your bill.
Make it light & easy for them. You will indeed get it done along the line somewhere.
Premier DEFINETLY has all the power to instanly issue an immediate credit!
How we know if we premier?
Sent from my SAMSUNG-SGH-I717 using xda premium
Awesome to hear you're getting this on an upgrade. What is the link again to the page I ought to steer them to?
LiquidArrogance said:
Awesome to hear you're getting this on an upgrade. What is the link again to the page I ought to steer them to?
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Click to collapse
http://www.att.com/shop/wireless/de...are&siteId=dZCX6Je2w8Q-sBG3oO9zQ5oOdYyuLQ44IA
Discounted price shows up after you 'add to cart'
I just did the same, my upgrade was pre ordered through Premier online on 2/5/12.
Called 611, told them about my recent purchase and obvious disappointment in the rapid price drop of my new device - and that I'd like a credit to reflect the difference. They asked what I paid, how much it's selling for on AT&T.com and proceeded to issue a "one time only exception" credit to my account. Done deal, had to be on silent hold for a bit and the CSR confirmed the credit was applied to my account...$155 positive credit on my account since they were nice enough to credit me the tax =P
All worth it for a $150 Galaxy Note!
This does not apply to upgrades they said, it is only if you added a line or opened a new line. I guess being a loyal customer for so many years means nothing if you are not new business.
help! quickly!
I'm trying to get a 150 credit, but theyre saying that since i bought it in the store, i would have to return it to the best buy and then go online and buy it at the discounted price.
im telling them that i ported my number over from sprint and what would i do with my number if i brought the phone back but shes saying that theres nothing she can do!!!....
im asking for a superviser.. can somone help..
I too got the $150 credit but in a different way. I upgraded and have a premier acct.
I did not call but rather went to the local ATT store. I had my original G-Note invoice and a copy of the ATT checkout shopping cart showing the 50% discount on a new order for a G-Note. I indicated that this wasn't right after less than 1 week and that I really didn't want the hassle of returning the phone and ordering a replacement at the discounted price.
I was very nice throughout and even commiserated with the woman helping me because she was shuttled around to 4 different parties within the internal ATT web order service center over a 20 minute period.
Eventually she just got her manager who explained to me that they were not going to be able to get it resolved with the on-line folks and simply issued my account a $150 credit.
joenuts83 said:
This does not apply to upgrades they said, it is only if you added a line or opened a new line. I guess being a loyal customer for so many years means nothing if you are not new business.
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That's what I'm worried is going to happen if I try
I got a $75 credit for not getting my Note on time. I will stay happy with that and not get greedy. $225 for the Galaxy Note is still a great deal, seeing as I paid $249 for my SkyRocket.
But good luck to those who try getting this credit
I'm ordering mine today, this wont work for regular upgrade right?
Sent from my SAMSUNG-SGH-I997 using Tapatalk
I just called att the second time today and WOW! $250 credit from my sky rocket and note! Although the rep said it needs to be approved since it was a big credit refund and takes about 4-5 business days before it reflects my account. Hopefully I will get my refund back. Btw, premiere account here also, both phones are upgrade.
ukic said:
I just called att the second time today and WOW! $250 credit from my sky rocket and note! Although the rep said it needs to be approved since it was a big credit refund and takes about 4-5 business days before it reflects my account. Hopefully I will get my refund back. Btw, premiere account here also, both phones are upgrade.
Click to expand...
Click to collapse
Wonder what I could get for my infuse...$50
Sent from my SAMSUNG-SGH-I997 using Tapatalk
Simple and painless $150.00 credit!
Wow this worked for me right away without hiccups. Around a 10 minute phone call with ATT CSR (nice lady). I just told her that I purchased the Note 2-days ago for 299.99 and today I've seen the 50% promo that drops the price to 149.99, and If if I can receive a credit for the difference. She said "please hold on sir", came back and advised me that she can issue a one-time credit for 150.00 back to my account with no questions asked and without confirming I had actually purchased the Note, at all! I actually purchased through AmazonWireless (they refused any price matching or adjustments unless the price drops on their site in the near future).
I was not being stern or sounding angry. Just professional.
I am premier and the phone was an upgrade through Amazon Wireless @$249.95
I dialed 611 and got connected to Enterprise CSR without any transfer to other CSR's!
Thanks to OP for this advise! And am happy with my SGN (ceramic white) for $100 plus 2-year extended contract of course and additional 181 day EFT @Amazon Wireless
E-mail notification:
"Thank you for choosing AT&T for your business wireless needs!
This email is a follow-up to our conversation earlier today; below is a summary of our discussion:
Your request for the following adjustment(s) have been applied to your account:
Date Applied: 02/23/2012
Credit Amount: $150.00
Note: It may take 1-2 billing cycles to appear on an invoice.
Use one of the following self-service options to view your account balance or make a payment:
- Log into your myAT&T account at wireless.att.com
- Dial *BAL (*225) for Balance Inquires
- Dial *PAY (*729) to Make a Payment
If you have further questions about your AT&T business needs, please refer to wireless.att.com or by calling us at 1-800-331-0500.
Sincerely,
Susana G.
AT&T Business Solutions Customer Care
1-800-331-0500"
Woot!
Thanks for letting us know about this. I just called and had an 11 min conversation with a csr, I was pleasant and 'because I was a long time customer, I can get this credit as a one time exception.'
I guess it doesn't hurt to just try.
Sent from my SAMSUNG-SGH-I717 using xda premium
I called 611 the other day to see if they could match a different 50% offer that was found online...they quickly said no because it was a promo for add a line or new customers. Quick history lesson, i bought an infuse last year under upgrade, its been replaced 5 times. I got real fed up and told them I'd cancel unless they replaced it with a different device, they said they could not do that but they would however allow my 2nd line to upgrade some 8 months early. I called 611 a few days ago to get everything in order when they told me because of my situation i need to upgrade that line directly thru them which meant i couldnt purchace at my local retail store (drag) so today i called 611 to place my order and i referenced this new 50% deal, he said i most likely wouldn't qualify...i said whatever that's fine. As we were about to close the deal over the phone he told me that he can't process the upgrade cuz his system is under maintenance and to call back tomorrow. I called back in 5 minutes and started over. I again mentioned the promo than they transferred me to premier. The lady had no problem giving me the 50% off plus free priority shipping plus free activation. Had i ordered yesterday or even earlier today when the first dude had system problems i would have paid 299+15 shipping and 30 activation fee, i ended up paying $157 all said in done. Pretty nice savings if you ask me. :thumbup:
Sent from my SAMSUNG-SGH-I897 using Tapatalk
Booya, third time was the charm. Used the script from a few posts ago. Credited back $150ish, will show up in 1-2 billing cycles.
Sent from my SAMSUNG-SGH-I717 using XDA App
Is this applicable if there is already an exisiting FAMILY plan, then you add a NEW contract/number to that family plan?
I was charged $299 at bestbuy but I can still return/cancel the plan, then buy it on AT&T again then get 50% off.
Anyone?
Anyway...
Seems that just in the last hour or so, BestBuy has put up this page:
http://www.bestbuy.com/site/HTC+-+E...93&st=htc evo 4g lte&cp=1&lp=1&contract_desc=
Looks like I can get to bestbuy, use my bestbuy card, and pre-order after all. It was beginning to seem that Bestbuy was not doing pre-orders.
Good news good news!
----- EDIT:
See this user's post concerning best buy EVO LTE offers.
http://forum.xda-developers.com/showpost.php?p=26267499&postcount=241
I was just about to order from best buy, but I did a web chat with CSR and asked about 50$ gift card. He said that's only in-store. That's fine with me, as I only shop brick and mortar, but thought others may wanna know.
sent from 2yr old Evo on ICS
that regular price seems a bit steep. hopefully i can get the discount
what benefits are there to pre ordering with Best Buy? based from past experience, it assures you a phone at launch, but for the same price wouldn't you just pre order with Sprint and get it a couple days earlier(potentially)? unless you have a gift card or something
I know with the OG Evo and pre ordering thru radio shack, the nice part was radio shack processed the 100$ rebate in-store. I didn't have to mail the rebate in and wait 2mo for it in the mail. But, that may not be relevant anymore, as it appears the rebate is pre-processed with online sales.
That said, waiting for rebate in mail can be good, too. With my diamond, I got a rebate for 400 something dollars. Somehow the rebate center thought it was for 4 devices. Nice surprise in the mail, that's for sure.
sent from 2yr old Evo on ICS
I just got back from pre-ordering mine at my local best buy. I just had to pay $50, sort of a down payment but I got the $50 gift card. On the receipt it says the estimated date to pick up is May 18th but he said it could change.
guitarman584 said:
I just got back from pre-ordering mine at my local best buy. I just had to pay $50, sort of a down payment but I got the $50 gift card. On the receipt it says the estimated date to pick up is May 18th but he said it could change.
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Hate to say it, but you got ripped off my friend. Or maybe not. For this launch, BB doesn't require the downpayment (at least they didn't for me or anyone else I talked to - might be a regional thing though). All BB preorders get a $50 gift card without the downpayment, which you'll recieve when you purchase the phone. This gift card can then be used towards the cost of the phone - bringing the cost of the phone down to $150 if preordered at BB. Having said that, hopefully you'll still revive the extra $50 gift card when you go in to buy the phone.
Keep things on topic no Flame Wars​
i got back from bestbuy.
NO MONEY was given.
they asked if im upgrading, zip, email, name, and printed out a sheet of paper detailing my reserved phone. they'll email me when its there.
they also give you a printout of available accessories for the phone on release date, otter case, n some other chit.
i guess i'll pay for it when it gets there, they said the gift card is given if you trade in your EVO. i was like, nahh. i was one of 2 people @ 2pm. (edit, sounds like bestbuys arent on the same page)
i dont think many people are excited about this phone or know about it.
either way, cool with me, saves me money until it arrives.
i wanted to walk out with that asus transformer prime/or t300
theyre speculating 18th, friday release too.
Same here. Just walked out of best buy. No money exchanged hands. No gift card. Just a paper reservation. Which has the wrong name in it, I noticed halfway home. A diff line/name/number on my family plan. Need to get this sorted out. They were selling Evo 4gs for 99$. I was surprised to see that. Almost got one for my mom for mothers day. But I'm thinking galaxy nexus for her. That way if Evo never gets flash friendly, I'll just trade her phones lol
sent from 2yr old Evo on ICS
fachadick said:
Hate to say it, but you got ripped off my friend. Or maybe not. For this launch, BB doesn't require the downpayment (at least they didn't for me or anyone else I talked to - might be a regional thing though). All BB preorders get a $50 gift card without the downpayment, which you'll recieve when you purchase the phone. This gift card can then be used towards the cost of the phone - bringing the cost of the phone down to $150 if preordered at BB. Having said that, hopefully you'll still revive the extra $50 gift card when you go in to buy the phone.
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Well if that's the case, I didn't get screwed over. I just bought myself a gift card. Which I don't really see the point in but at least I didn't have to pay for the whole phone right there.
I also got the "no gift card, no money exchanged" version of the pre-order at BB.
Do I have to get insurance with BB if I want insurance, or can I still get it elsewhere? Any suggestions?
Sent from my PC36100 using XDA
the original evo 4g release at best buy was a joke.
sprint systems were bogged making activation an hourly issue, bestbuy was allowing later numbered people skip.
i hope this time around its a little more smooth.
deleted
mine was down payment. Paid $50 for a giftcard which I could then use to pay down the phone. Wasn't until recently that I read that you also get another $50 giftcard upon activation of the phone. I don't see it as a ripoff though, $50 is pocket change to me.
AngelofChaos said:
mine was down payment. Paid $50 for a giftcard which I could then use to pay down the phone. Wasn't until recently that I read that you also get another $50 giftcard upon activation of the phone. I don't see it as a ripoff though, $50 is pocket change to me.
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That's not a very flattering statement. But regardless, I would love some of your pocket change if it is so insignificant to you. Most people would have their day made if they found $50 on the street.
Similar experience at BB. Info given at 6 pm, got my paper, no money exchanged. 2nd in line (woman next to me was 1st), Will receive e-mail when it's in. Will cost 50$ to get the phone assuming im trading in my Evo. Through Sprint it would have cost me around 130$ or more depending on how much value the Evo loses over the next few days. No brainer there.
Sent from my Evo
preorded today instore at best buy
no deposit (per the email they looked at in the system)
filled out paperwork just like i would on a normal upgrade
got confirmation (email and physical)
left my phone number and time i expected to pick it up (assuming it stays on 5/18 launch)
I didn't ask about $50 wireless freedom or $50 preorder, but that right there should drive price to $100, then add in $10 Google Wallet and possibly $50+ in trade in.
well done
PsiPhiDan said:
That's not a very flattering statement. But regardless, I would love some of your pocket change if it is so insignificant to you. Most people would have their day made if they found $50 on the street.
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How's that not flattering? Used to be a time when nice cellular phones weren't owned by everyone. I don't necessarily miss that. People have their priorities so far out of whack, it is absurd. If $50 is a lot of money to someone maybe they shouldn't be dropping $4000+ a year on cellular services and its accompanying toys.
Hell I commented on a post earlier about a guy taking no interest financing for 18 months on a sub $500 tablet. A lot of what is wrong with the current economy in the US. People living beyond their means. Feeling entitled. Always having to get the latest and greatest. Saddens me
I bought 2 for $250 shipped no tax. Considered paying for express shipping, but that would have negated my good deal by $40.
ls3mach said:
How's that not flattering? Used to be a time when nice cellular phones weren't owned by everyone. I don't necessarily miss that. People have their priorities so far out of whack, it is absurd. If $50 is a lot of money to someone maybe they shouldn't be dropping $4000+ a year on cellular services and its accompanying toys.
Hell I commented on a post earlier about a guy taking no interest financing for 18 months on a sub $500 tablet. A lot of what is wrong with the current economy in the US. People living beyond their means. Feeling entitled. Always having to get the latest and greatest. Saddens me
I bought 2 for $250 shipped no tax. Considered paying for express shipping, but that would have negated my good deal by $40.
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I completely agree with your comments about living our of their means. I also agree that this country is messed up that way. I am a teacher in a high school just outside of Chicago, and while 80% of my students are on free or reduced lunch, 100% of them own a cell phone (and about 80% are smartphones from my estimation). I find this to be both disturbing and indicative of our messed up system.
Anyway, I just didn't feel that flaunting the insignificance of x dollar amount was real classy. Maybe it was to make a larger point, to me it came off as very smug. I don't care how rich you are, saving $50 if the option is present should mean something to you, in my opinion.
Sent from my PC36100 using XDA
It's $299 - $100 Walmart E-Giftcard = $199! Great for those for a new account.
Linky: http://wireless.walmart.com/eCommerce/SpecialOffer.aspx?cid=36575_f288944bf50047879ddee43a18be2111
I've already read people on the Slickdeals forum for those wanting to upgrade, they just called customer service to order the phone.
Thank you! Saw this on SD and was looking for the link to it. Do you know how I would apply my company discount if I was to buy via Walmart.com? Also, any chance Walmart would waive activation fee?
jinwu57 said:
Thank you! Saw this on SD and was looking for the link to it. Do you know how I would apply my company discount if I was to buy via Walmart.com? Also, any chance Walmart would waive activation fee?
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You can always call Verizon customer service to apply your company discount. If your company discount includes waiving of the activation fee, they normally remove that as well. It can all be done after the fact. That's how I've handle my previous new accounts before with different carriers so I would think they would do the same. I don't think you can get Walmart to waive it but you can always try by calling their customer service number.
Just pre-ordered...thanks! :good:
Thanks. I just canceled my Verizon order and did this. BTW you can't keep your unlimited data just by checking the keep existing data option, it messes up the order and then you have to call them and chose one of the other data options. I thought it'd be worth a try though.
It says it applies to upgrades as well, but it also says "ships when available". I have a $50 credit at Verizon so I might just get it there so I know I don't have to wait several weeks.
Also, people should note that it is an eGift card, so you won't be able to use it in stores on groceries etc.
Is this just a today thing, available through cyber monday or likely throughout the holiday season?
It's a limited time thing, but you don't get the card until you are out if the 14 day exchange period. The guy I ordered from said they already have the Verizon Note 2s in their warehouse, and are waiting for launch to send them.
Sent from my DROIDX using Tapatalk 2
Again, is limited time today? For a variety of reasons, I would rather buy on monday (I need to decide whether to upgrade or buy outright to keep unlimited data), but would do it now if the offer expires today.
empiremaster23 said:
Again, is limited time today? For a variety of reasons, I would rather buy on monday (I need to decide whether to upgrade or buy outright to keep unlimited data), but would do it now if the offer expires today.
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I THINK a local store also had $100 gift cards with a bunch of in stock phones (including GS3) until December 1st. That doesn't mean the online site will keep this deal until then though...
You could call or email them. I'm sure they'll tell you if it's ending soon so you feel rushed to buy from them.
The $100 promotion runs until December 1st.
http://wireless.walmart.com/additionalDetailsDisplay.aspx?AdditionalDetailsID=8214
I have a $100 walmart GC so this is a perfect combo for me.
Does this one come with a sim card? I don't have my own yet and I know Verizon gives you one for free when you preorder from them.
I called my local wal-mart and they had no idea of the promotion. Can someone else call their local wal-mart and see if they know anything about this as well?
Plus it isn't really like we are getting the N2 for 199.99. It should say 299.99 + $100 eGift card.
EDIT: There is a commercial for this on the TV. I called back my local wal-mart and they said they have the same offer and that the associate I talked to earlier must've been in electronics and not in their mobile dept.
This may be an issue for some...
I was all set to jump on this deal and then read some of the terms and conditions. For those of you who are looking to upgrade another line and then move the phone over to your line in order to keep your unlimited data, you could potentially trigger a fee of up to $400 by doing so. Please see the bolded text.
Instant Savings Discounts
By accepting this Instant Savings Discount, you agree to repay $200 of this discount ($400 for smartphones, tablets, and netbooks) and authorize us to charge your credit card in repayment of this amount if, you signed up for a 2 year agreement and during the 181 days after your new equipment is activated, Verizon Wireless notifies us that the services you purchased have been suspended, disconnected, or deactivated, or if you return your purchase outside of the return and exchange provisions of our Satisfaction Guarantee.
Other than you simply deactivating a line we've activated, Verizon Wireless could notify us that you deactivated if:
You fail to pay Verizon Wireless in accordance with their terms and conditions
You transfer equipment we activate on one line to another Verizon Wireless line, even within the same account
You activate this equipment on a new line of service on Verizon Wireless and use it to replace an existing Verizon Wireless line by deactivating the existing line.
I'm guessing this won't be a problem if you transfer an eligible upgrade over to another line, since by doing such a transfer, it now ties the line that is taking the upgrade to the new data terms (e.g. removes grandfathered unlimited data). However, this is different than trying to circumvent the system and keep your unlimited data.
My fear is that this trigger doesn't happen within the 14 return period and then you are stuck with a phone on a different line than what you originally wanted.
My fear is what happens when I sell the Note2 for a different phone in 6 months. Am I going to get a $400 charge?
Sent from my Nexus 10 using Tapatalk 2
miiike said:
My fear is what happens when I sell the Note2 for a different phone in 6 months. Am I going to get a $400 charge?
Sent from my Nexus 10 using Tapatalk 2
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As long as you have kept the phone for a minimum of 181 days (approx. 6 months) you should be fine. As that is the trigger for the Instant Savings.
I decided to bite bullet by cancelling my Verizon pre-order and going for this deal, but once I ordered it they told me it was out of stock. Now I have to wait for some unknown time to even find out when my phone will be shipped. Unbelievable. I know I'm getting a $100 gift card, but it's not like Wal-Mart is the sorta place I would want to shop (with the way they treat their employees and whatnot). Eh, it's just a phone, I'll get over this. I'm just a bit irked right now.
Yes, I followed up on this since someone else in my family is interested in the N2. I am forced to buy one at VZW because I need to deactivate it and swap-lines. However, my sister does not... so I called in Wal-Mart and ordered through them since she does not really care when she gets it. The deal is this, the eGift card works both in real life and online per the rep. If you want to use these gift cards somewhere else, buy a visa gift card. They charge a fee, but pretty much you can move it elsewhere. The other issue is VZW allows you to get $50 off without activation fees (with some haggling, I've had no luck with this, but other members have) so $30 saved too. So essentially if you are up for the $50 off at vzw, you can save a whopping $20 by going to Wal-Mart. According to the rep i've talked to, they have no idea when they will ship out the phone. The phone, according to them, is in very high demand. They are awaiting stock still and have no clue when it will be shipped out from their warehouse.
On another note, I was looking at their insurance plans for phones. No deduct, covers stolen, water damage, etc... for $60 bucks for two years. Seems way better than VZW, which has a $150 deduct, and BB, which doesn't cover stolen devices.
Anyone deal with their insurance at Wal-Mart? Seems sweet, since they are such a big company they rarely fight with customers in terms of returns... so I assume this should be the least amount of hassle in covering the device?
EDIT:
here is the funny part too. you don't get the gift card right away. she said as late as feb 2013 you will get a code for it.
kimdoocheol said:
Yes, I followed up on this since someone else in my family is interested in the N2. I am forced to buy one at VZW because I need to deactivate it and swap-lines. However, my sister does not... so I called in Wal-Mart and ordered through them since she does not really care when she gets it. The deal is this, the eGift card works both in real life and online per the rep. If you want to use these gift cards somewhere else, buy a visa gift card. They charge a fee, but pretty much you can move it elsewhere. The other issue is VZW allows you to get $50 off without activation fees (with some haggling, I've had no luck with this, but other members have) so $30 saved too. So essentially if you are up for the $50 off at vzw, you can save a whopping $20 by going to Wal-Mart. According to the rep i've talked to, they have no idea when they will ship out the phone. The phone, according to them, is in very high demand. They are awaiting stock still and have no clue when it will be shipped out from their warehouse.
On another note, I was looking at their insurance plans for phones. No deduct, covers stolen, water damage, etc... for $60 bucks for two years. Seems way better than VZW, which has a $150 deduct, and BB, which doesn't cover stolen devices.
Anyone deal with their insurance at Wal-Mart? Seems sweet, since they are such a big company they rarely fight with customers in terms of returns... so I assume this should be the least amount of hassle in covering the device?
EDIT:
here is the funny part too. you don't get the gift card right away. she said as late as feb 2013 you will get a code for it.
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Where do you see insurance plans for contract phones? I can only find them for non-contract and pre-paid phones. Do you have a link?
dawei213 said:
Where do you see insurance plans for contract phones? I can only find them for non-contract and pre-paid phones. Do you have a link?
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Damn, I didn't even see that. I just read the link to the side that said accidental protection and skipped to the coverage
http://www.walmart.com/catalog/product.do?product_id=21556885