anyone share their status on bb shipping?
mine got just backordered again hahah so funny.. i wanted to get it asap
so i had to cancel my preorder this morning and placed another order with the fastest shipping method (btw i gave up my free case and upgrade fee went up to $36 from $18.. )because
at that time bb webbie cleary said it would be shipped within 1~2 days . now
it is back to being backordered.. im not blaming anyone on this since its my fault.. peace out fellas..
woogi8 said:
anyone share their status on bb shipping?
mine got just backordered again hahah so funny.. i wanted to get it asap
so i had to cancel my preorder this morning and placed another order with the fastest shipping method (btw i gave up my free case and upgrade fee went up to $36 from $18.. )because
at that time bb webbie cleary said it would be shipped within 1~2 days . now
it is back to being backordered.. im not blaming anyone on this since its my fault.. peace out fellas..
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That sucks man why didn't you just go to bestbuy and preorder they have them in bestbuy now just go there and buy it
Yeah, my store sold 5 of our 18 yesterday. You should be able to just walk in and buy one.
Sent from my SGH-I897 using XDA App
I just got an email "Problem with order" from bestbuy, its all fixed. For some reason all they wanted was to confirm my shipping account since it was different than the billing address. So I am gonna guess they are shipping out today, about time!
Mine still says "order in process of being fulfilled" from yesterday. Anxiously awaiting a shipment confirmation.
phillyrican said:
That sucks man why didn't you just go to bestbuy and preorder they have them in bestbuy now just go there and buy it
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none of my bb has notes in stock . there is one bb has notes but its like 100miles away from me
dang, got my hopes up for no reason. Still no shipping confirmation Have you guys had any luck today?
Mine still says "Order in process of being fulfilled; Usually ships in null - null days," as it has for about a day. C'mon BB...
Mine shipped out via UPS Next Day Air this morning, arrived this morning, I missed the delivery, and I'll be picking it up later today. By the time I received the shipment email from BB, it had already been attempted to be delivered. Apparently it shipped out yesterday (2/20), but BB's system never updated me to let me know when to expect delivery.
I'm on the phone with Best Buy, and apparently the issue with att still isn't resolved, wth? and thats why they haven't been able to ship it. If I wouldn't have called I would have never known there was an issue.
Picked mine up a couple of hours ago from my local UPS distribution center, still getting used to the whole Android OS.
Still waiting on mine, slaps self for not picking in store pickup, or overnight , did get my 50.00 dollar bestbuy giftcard email. Should be in Friday.
Related
To try and condense what all has transpired . Yesterday I returned a Gtab to Staples due to issues, they gave me a hard time and then told me they only had opened boxes in the back, so I declined and got a refund. This morning I called Staples CS and was told they were sorry about the way I was treated but would not give me a raincheck and just basically said item is out of stock on line and in all stores. I proceeded to BB which is about 1 hour and change away from me. I was taking back the keyboard I purchased for the Gtab. While at BB I approached the mgr and asked if they would accept the staples coupon and he said NO and just walked away. SO I returned home. I then found a Staples which was right next to BB and they had a acer Iconia left in stock and would accept the coupon. I decided to make the hour trip again and on the way I stopped at BB again and almost bought the Asus at regular price but decided to go on to Staples. At Staples I found that the acer was a display model and left and started home and then decided once again to stop at BB. I tried to get a salesperson to help me and the first one said he was busy and he rounded up another sales rep to help me. Just for giggles I asked him if he would honor the coupon on the Gtab and he said we just got an email stating we were to resume honoring the coupon if the closest store had that item in stock. I knew they did not but said ok and he then asked which Gtab did I want? I said the white 16gb he pulled it out of the case and went to his register he then rang it up and when the checkout girl questioned it he said he was doing it per the email they had just received saying it was okay to do it. I was overjoyed. I hurried home and upon unboxing and plugging it in to charge the battery I turned it on for the first time and LO AND BEHOLD IT IS UNLOCKED!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! I am just sitting here in amazement. From not having the device and apparently no chance to get one at $100 off to having one with $100 off and UNLOCKED. I am truly GRATEFUL!!!!!!!!!!!!!!!!!!!!
what did you spend in gas?
pandamaja said:
what did you spend in gas?
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about 12 dollars in gas. So I am still way ahead and have a unlocked tab to boot.
Oh man that is great!! You were having so many problems and I am very happy that you were able to get one. And to boot you received an unlocked one, I am extremely jealous!!!
I tried a few times to get BB to honor the coupon to try and get the 32gb model and hopes to get one that is unlocked but no luck.
Congrats!!!
Raistlin1 said:
Oh man that is great!! You were having so many problems and I am very happy that you were able to get one. And to boot you received an unlocked one, I am extremely jealous!!!
I tried a few times to get BB to honor the coupon to try and get the 32gb model and hopes to get one that is unlocked but no luck.
Congrats!!!
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According to the sales rep that fixed me up BB sent out an email last night about 8pm to all stores that it was ok to honor the coupon. He also stated that they were to check the nearest Staples to make sure they had stock on hand, athough he did not do it. So You might try again at the same store or different stores if there are any in your area. Good luck!!!
I know they were slammed with the holiday sales, etc but come on... Their estimated delivery for me is mid next week. It still shows as processing card on their site and their customer support is rude. Am I just the lucky one?
Did you order directly from them or from Amazon? I'm sure you will get it although I've read over on slickdeals how some people have gotten their orders cancelled. During the chaos, I ordered a refurbished 160gb ps3 from them and I got it yesterday. I thought it would have gotten cancelled since it was so cheap but it didn't and it came with the box and everything else.
I got it late at night from their site directly. I have called and they have confirmed that I am guaranteed one, but every day this week they have said it will ship out.... Still no tracking number or shipped email.
yea I actually just talked to them on the phone about an hour ago because mine CC charge mysteriously disappeared leading me to believe it had gotten cancelled. The customer service lady I talked to was actually quite pleasant and after I gave her my order number she told me that a tracking number has been issued and I should receive an email from them later on today. I am pretty confident she wasnt lying so now im just waiting on that email
Yeah I have been told that for 3 days now..
r_3 said:
Yeah I have been told that for 3 days now..
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yeah the same thing here , they say everything is ok with your order but still it is not processed. I talked to order department too in Monday he told me he will ship it out but nothing happens so far.
got my tracking number, expected 2nd via fedex.
I ordered mine Wednesday night (11/23) and still don't have a tracking number.
Sigh...well I am glad I am not the only one
Just got my tracking number
Yeah, everyone is freaking out on SD too.
I talked to some guy in the orders department today and he said it will "probably" ship out today.
I have my tracking info, it is due to arrive next week and they got my money via paypal.
got two tracking numbers today. can't wait.
i ordered mine from techforless through amazon and got my flyer 2 days ago... i guess they gave amazon higher priority? weird
I received my HTC Flyer today from TechForLess. I paid for 2 Day shipping but they shipped it a day late so I received it today. I'm actually using it right now to type this post.
I actually received my Flyer yesterday; paid for the expedited shipping! Great value; and my HTC Scribe will be here by Friday. Very pleased with the product !
Sent from my HTC_Flyer_P512_NA using xda premium
Got a flyer for my dad and he loves it. Thanks for letting me know about it. Received it yesterday.
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Yea i got my tracking info today also
Sent from my SGH-I897 using xda premium
I ordered one and got a cancellation, then got a mail the following day asking if I would like to pay again, paid yesterday and got the tracking note this am. I was gutted when they cancelled my order, and elated when I got the tracking. paid $45 for next day delivery to europe, and should be here tomorrow
I still haven't gotten a tracking number on my flyer. This is getting ridiculous, it's been almost 10 days.
FYI
I just called bestbuy
Very calmly i said the following:
"hello, i placed an order online and everything went smoothly. With 1 exception, i had the option of free shipping, or 1day shipping which i paid for. As it will now be 5 or 6 days since ordering, i would like that fee refunded. "
She said "ok sir, i have refunded the $29.99 fee for shipping, here is your case number .. have a nice day"
go
Might want to double check, I said the same thing and she gave me a case number but on further question the case number was because of UPS shutting down early and all the request for refunds they have had. I am supposed to recceive a call to let me know how I will be compensated for shipping and inconvenience above shipping cost
I got half back on my shipping. That was. It
Sent from my VS910 4G using xda premium
I got the email immediately after:
Dear xxxx
A credit in the amount of $29.99 has been applied to the order you placed on 12/23/2011. You are receiving this credit because an item was delivered late.
Haro912 said:
I got half back on my shipping. That was. It
Sent from my VS910 4G using xda premium
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Half is better than nothing i guess? But honestly people .. dont settle! Holiday or no holiday, they shouldnt have sold us a 1day shipping option, if it wasnt possible due to holidays or any other reason. It should have said "This option not available" or something
Just keep saying "i ordered on the 23rd ... im receiving on the 28th ... you tell me, why did i pay for 1 day delivery?"
But i didnt have to go through any of that, they were more than willing in my case.
rsarno said:
I got the email immediately after:
Dear xxxx
A credit in the amount of $29.99 has been applied to the order you placed on 12/23/2011. You are receiving this credit because an item was delivered late.
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Well that's pretty definitive.
more proof LOL
However, notice the "Order Total" does not reflect the credit ... but i have multiple sources of proof, no way can they not give it to me at this point (i hope)
Well honestly my mom called since the order is in her name cause its my Christmas present lol
Sent from my VS910 4G using xda premium
Haro912 said:
Well honestly my mom called since the order is in her name cause its my Christmas present lol
Sent from my VS910 4G using xda premium
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dude you need to change your signature
Just spent 45 minutes on the phone with them. I had to argue with the guy about being charged 35.99 for overnight shipping and getting it the same time as a free order. I was very nice and keep trying to get him to see how the website even told me I should get it by 12/27 if I chose that option. It is even being sent to me ground end of day but he keep arguing that since they couldn't ship it until today, they were technically not late. He wouldn't budge but I asked to speak to a manager and she was very nice and gave me my full shipping amount back.
I haven't received any confirmation yet but I hope it goes through as she said.
chipworkz said:
Just spent 45 minutes on the phone with them. I had to argue with the guy about being charged 35.99 for overnight shipping and getting it the same time as a free order. I was very nice and keep trying to get him to see how the website even told me I should get it by 12/27 if I chose that option. It is even being sent to me ground end of day but he keep arguing that since they couldn't ship it until today, they were technically not late. He wouldn't budge but I asked to speak to a manager and she was very nice and gave me my full shipping amount back.
I haven't received any confirmation yet but I hope it goes through as she said.
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Fantastic! Good luck
wow i thought a ton of people would be jumping on this heh
This is amazing, I'm actually Norwegian and had my American buddy order me the prime. We go to college together in Ireland, so ill get it on the second of Feb. Aaanyway, just called bestbuy now from Norway, and after politely arguing that the shipping is a day late, she went from offering me half a refund, giving me the full 29.99 refund! Sweet, thanks so much for suggesting this, wouldn't have thought of it on my own!
Came this morning
Hello,
My name is Sophia with Best Buy.com Research Team. This email is in responce to your concerns regarding order number BBY01-435xxxxxxx71. You had concerns of the shipping on this order. I do apologize for the extra time it took to be shipped out to you. For the inconvenience I have credited the shipping back to you in the amount of $29.99.
The order is set to be delivered on 12/28/2011.
If you have further questions or concerns please call us at 866-857-7970.
Have a great day.
Sincerely,
Sophia
Best Buy.com Research Team
hung up on...
well i tried to get at least half back, i have an e-mail showing it shipped on 12.26.11 via EXPRESS, time of arrival the 27th, however it is arriving today, anyways, long story short, i called BB CS and the lady kept arguing it was shipped on the 27th even though it says other wise on my BB.com account, eventually she just hung up on me after saying that's not true...WOW...and im a silver rewards member too...this BLOWS...
i e-mailed them with a complaint and posted on their message boards...i doubt ill get anything...
jmalu84 said:
well i tried to get at least half back, i have an e-mail showing it shipped on 12.26.11 via EXPRESS, ...
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Nope- nothing shipped on 12/26. UPS was closed. I called and spoke to UPS and they said perhaps a label was created on the 26th but NOTHING shipped. They were adamant about it.
I called BestBuy on the 26th and asked how they were shipping if UPS and Fedex were closed. Crickets.
I called yesterday for a refund and they told me to wait until today. I just called and they refunded without hesitation They said a credit would show on my card in 3-5 days.
jmalu84 said:
well i tried to get at least half back, i have an e-mail showing it shipped on 12.26.11 via EXPRESS, time of arrival the 27th, however it is arriving today, anyways, long story short, i called BB CS and the lady kept arguing it was shipped on the 27th even though it says other wise on my BB.com account, eventually she just hung up on me after saying that's not true...WOW...and im a silver rewards member too...this BLOWS...
i e-mailed them with a complaint and posted on their message boards...i doubt ill get anything...
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You need to call back and if the same thing happens again, just ask to speak to a manager. I had to argue with the guy and he said there was nothing he could do. He said Best Buy was not late since it was shipped on the 27th and I was getting it on the 28th. Even though I paid 35.99 for overnight shipping, it was still actually shipped standard UPS ground for end of day delivery. To long of a story to give all the details of what he said but he was an idiot. The manager apologized and gave me the refund no problem.
Heck, I received complimentary expedited shipping when it took them forever to figure out how to switch my champagne order to grey. Then when it didn't arrive yesterday and after I called, I received an email and a "Digital Credit" of $41.25 (the amount of my taxes) was applied to my order.
I am persistent but polite and always sympathetic towards the CSRs knowing that they really can't do much in situations such as these (this is a pretty complicated deal here).
So happy right now!
I got refunded my expedited shipping for my order that I purchased on 12/25. I called them up and argued that since the estimated delivery time was the 12/27-12/28 for expedited shipping, I wasted money on it because my tablet will be delivered by 12/29 and I spent $17 extra. So the guy the best he can do is give me a $20 DIGITAL COUPON to bestbuy.com and I agreed to receive it. Its like a gift card you can spend on bestbuy.com and the best part is that he sent more than I paid for shipping!!!
just thought id share this
they updated the order status
Thanks for pre-ordering. You are one step closer to getting your phone. Keep an eye out for a shipping email with your tracking information. We will do our best to get it to you before others get a glimpse on Friday, May 18. For questions, visit sprint.com/preorder.
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lets hope we get it before the 18th
That would be fantastic. Not $80 worth of fantastic though (difference between sprint and wirefly).
Keeping my fingers crossed.
Sent from my PC36100 using Tapatalk 2
Awesome! Hopefully they ship this week.
Eh this is kinda bleh...
I pre-ordered from sprint and called them about 8 times trying to cancel so i could pre order from wirefly. ALL of them said i cant, only until its ABOUT to ship out then i can cancel it...
6 out of 8 of them kept saying how they dont have a date but its getting to the warehouse to be packaged on may 16th.
I doubt we will get it before the 18th. It will prob ship the 16th and come 2 days later in the mail on the 18th. =/
sorry to be a Debby downer!
Got 2 preordered. Would be awesome if they come this week.
lol, Sprint's order status message changes like 4 times a day. This must be some kind of running gag they have going at their office...
When I called to confirm my ID for my order on Monday, he said preorders would be guaranteed delivery the day of or 1 day before the release date (depending on location). This seems to fall in line with that so I'm happy
who knows with them, just talked to my friend at the corp store on the campus and she said this to me
"Pre-order gets you out of the hassle in the store and waiting. That's about it."
damn, well guess ill just hope it comes in sooner than later
Yea, I had gone into Sprint to talk to them about it and what they had said was it would arrive one day before or on the release day. However, with the iPhone 4s, they had so many pre-orders that they had arrived one day after launch day, so we will just have to wait and see.
With the Galaxy Nexus, it launched on a Sunday, and people had them in hand on Friday and Saturday. They usually do a pretty good job of trying to get them out before the official release date.
I know Best Buy and a couple other 3rd party retailers said they weren't going to release before the 18th, but I don't mind the wait. It'll give me a few more days with my EVO before I turn it into a dev phone
anyone know how sprint ships their phones (fedex, ups, mail)?
arodey said:
anyone know how sprint ships their phones (fedex, ups, mail)?
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I am curious about this too. What i really want to know is if they will leave the package if I am not home at delivery. I would hate for it to get sent to a distribution center with weird hours and delay getting my hands on this thing.
Anyone ask sprint about this? I may call and ask a few questions if nobody did already.
Sent from my PC36100 using Tapatalk 2
My IRL birthday is on the 16th. COME ON, BABY!!! Daddy needs to show you off!
i talked with them in a chat and they said they use fedex, ups, or the mail. im hoping its not fedex because fedex blows in my area.
arodey said:
i talked with them in a chat and they said they use fedex, ups, or the mail. im hoping its not fedex because fedex blows in my area.
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That's funny. I am on the phone with them right now and the guy told me they are shipping with UPS.
Also told me that they will leave the box at the door if you are not home.
Of course take it fwiw with these reps.
tgrgrd00 said:
That's funny. I am on the phone with them right now and the guy told me they are shipping with UPS.
Also told me that they will leave the box at the door if you are not home.
Of course take it fwiw with these reps.
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ups would be fantastic for me. thanks for sharing!
arodey said:
ups would be fantastic for me. thanks for sharing!
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No problem. Also FYI while I was on the phone with Sprint I asked about my activation fee and he initially said that I would have to pay it. I explained that I ordered through sprint even though I could have gotten the phone much cheaper through a 3rd party and I would appreciate it if they would wave the fee to help offset the cost difference. He put me on hold for 1 minute and said the activation fee has been waved.
When I pre-ordered with Sprint, all I had to pay for, besides the phone, was shipping. No sales tax and no activation fee. The only thing that upset me was they wouldn't let me upgrade my line. I'm eligible 6/1, from when I bought my 3D. They wanted me to pay full price or wait. I then told I'd upgrade another line. I was looking at my account on line and told then the phone number for my Airave. He checked the eligibility and congratulated me. I couldn't believe it.
Sent from my PG86100 using xda premium
arodey said:
anyone know how sprint ships their phones (fedex, ups, mail)?
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Sprint's warehouse and shipping are all managed by UPS. Their warehouse is literally at the end of the runway where the plane takes off. My Evo 3d preorder shipped at 12:30 am and I received it the same day it went on the plane. There is a video on UPS's website about this.
Sent from my Transformer TF101 using Tapatalk 2
Many people who pre ordered the EVO 3D received the phone before release date. I remember being jealous and wishing I ordered through sprint instead of best buy. I don't see why the LTE would be any different. I'm planning/hoping to receive the phone next Wednesday or Thursday as they typically do overnight shipping.
I have a pending order with Wirefly.
I placed the order on 11/15.
Anyone who placed an order with Wirefly gotten an email confirmation?
Thanks.
Cancelled my Wirefly Order
I cancelled my order with Wirefly and just decided to p/u directly from the VZW store. Wirefly, when I called them to inquire on my order, they had me on hold for approximately 20 minutes. Then when someone finally picked up, the representative stated they have no ETA as to when the DNA would arrive in their warehouse for shipment but they would "upgrade" me to overnight once they receive the device. I went and picked mine up from the VZW store last Wednesday and have been enjoying it since. It's up to you but for the extra $50 you cldve been had your device duke. Just a thought ya know
I also cancelled my Wirefly order. When it had not shipped by release day I cancelled and ordered through VZW. Just got mine today. Damn holidays and weekend pushed out my shipping. All good now. Never go near wirefly again
My order just shipped.
I am going through wirefly because they also have another $50 cashback with my credit card.
I had them upgrade my shipping to Next Day air as well.
Either way thanks for the response.
TYMO68 said:
I cancelled my order with Wirefly and just decided to p/u directly from the VZW store. Wirefly, when I called them to inquire on my order, they had me on hold for approximately 20 minutes. Then when someone finally picked up, the representative stated they have no ETA as to when the DNA would arrive in their warehouse for shipment but they would "upgrade" me to overnight once they receive the device. I went and picked mine up from the VZW store last Wednesday and have been enjoying it since. It's up to you but for the extra $50 you cldve been had your device duke. Just a thought ya know
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ghdtpdna said:
My order just shipped.
I am going through wirefly because they also have another $50 cashback with my credit card.
I had them upgrade my shipping to Next Day air as well.
Either way thanks for the response.
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I was wondering what day you ordered your DNA?
I ordered thru Wirefly once. Worst experience ever! Ordered an Evo LTE and a gnex
They billed me twice and there were a hundred other problems over the 2wk period. Also, if you change your phone plan, or lose or deactivate your device within the first 180 days, you owe them around 400$ penalty. I cancelled the order for one of the devices.
hurled from my AOKP'd Evo LTE. Enjoy.
I ordered 2 on the 17th one shipped today should get it tomorrow, the other says awaiting inventory
Edit: have you been on there website to make sure Verizon approved it?
Sent from my ADR6400L using xda premium
mine should ship out tomorrow, i got the rep to give me next day shipping. i ordered on the 18th.
Iv never run into any issues activating the phone on different line, but thats just my experience
Cdoan34 said:
mine should ship out tomorrow, i got the rep to give me next day shipping. i ordered on the 18th.
Iv never run into any issues activating the phone on different line, but thats just my experience
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the only thing to worry about is if you do something to that line that effects wirefly's commision. If they don't get paid by verizon, they will get paid by you.
nrfitchett4 said:
the only thing to worry about is if you do something to that line that effects wirefly's commision. If they don't get paid by verizon, they will get paid by you.
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yea but iv done this my thunderbolt and gnex, i'll report back when i get the phone and activate.
Edit: Received shipping confirmation today 11/27/12, delivery should be tomorrow 11/28/12
What is deactivate?
Anyone know if I order this on a new line on a current Share Everything and then deactivate a different line which is not under any contract will cause problems? Will Verizon "report to Wirefly" that I deactivated? Will Wirefly charge me?
Transferred my upgrade to my sister's line and activated it on my line, retained my unlimited!
I'll see if wirefly contact me but it should be fine.
no issues activating, just inserted the sim from my gnex into the DNA and it worked.