Unable to update dara profile/prl no matter what - Motorola Photon 4G

I was flashed to ROCKO unlocked, and decided that I want to update my sprint stuff cause I wasn't able to on any custom stock ROM, it would stay on "Contacting Network" when I would try to update. So I SBF'd to 198_7 and unlocked again, and I am still not able to update my data profile or prl, still the "Contacting Network". My phone is activate, it just can't update profile/prl.

If I recall correctly, you have to have sprint push the profile update to you. I've read that people, who do stuff like switch roms get flagged in every their system. I think it was something asking the lines of security precaution. I'm pretty sure once you call, they can get your profile updated, then you should be able to update your prl.
Sent from my MB855 using xda premium

nyckid211 said:
If I recall correctly, you have to have sprint push the profile update to you. I've read that people, who do stuff like switch roms get flagged in every their system. I think it was something asking the lines of security precaution. I'm pretty sure once you call, they can get your profile updated, then you should be able to update your prl.
Sent from my MB855 using xda premium
Click to expand...
Click to collapse
^This exactly. Give sprint a ring. If thats still a no go try letting it activate and update through the Sprint Zone activation and updater app.

Thanks guys.
Would I have to lie and tell them that I never root or unlocked the bootloader/flashed other ROMS?
I've looked everwhere in Sprint Zone, and can't find the updater.

I personally have just told them that I was doing an OTA update and it had an issue or something along those lines lol they wont question too much, or atleast never have for me

IDK, I have trouble lying when it doesn't make sense lol. Could I mention that I'm trying to develops apps and need certain permissions etc. ?

Isnt 196_6 current? Or am i wrong?
Sent from my rooted mofo running on sprints 4g network

motorolatriumph said:
Isnt 196_6 current? Or am i wrong?
Sent from my rooted mofo running on sprints 4g network
Click to expand...
Click to collapse
I believe 198_7 is the latest official one.

Plancy said:
I was flashed to ROCKO unlocked, and decided that I want to update my sprint stuff cause I wasn't able to on any custom stock ROM, it would stay on "Contacting Network" when I would try to update. So I SBF'd to 198_7 and unlocked again, and I am still not able to update my data profile or prl, still the "Contacting Network". My phone is activate, it just can't update profile/prl.
Click to expand...
Click to collapse
I just updated prl/and profile no issue do you have service maybe do it while on,wifi
Sent from my MB855 using xda premium

edward.hidalgo said:
I just updated prl/and profile no issue do you have service maybe do it while on,wifi
Sent from my MB855 using xda premium
Click to expand...
Click to collapse
It's activated(able to make calls, 3g, etc). It's either flagged like a previous poster has mentioned, or something about PDS partition, from doing all the SBF'ing flashing different roms etc.

Plancy said:
I believe 198_7 is the latest official one.
Click to expand...
Click to collapse
Last Official was 198_6, 198_7 was leaked...

Similar Problem Updating Profile/PRL
I am unrooted and for some reason when I go into the Sprint Zone App it tells me there is a Profile and PRL update but if I choose either it gets stuck in "Contacting Network" and all I can do is reboot.
I spoke to Sprint and they made me out an "eTicket" to take to the nearest Sprint "repair" store but I am without wheels at the moment and kinda hoping someone might know whats going on.
The lady I spoke to said that these was a problem with the nearest tower to me, that it was operating at 3/4 efficiency, and that may be why I can't get my phone to update? Has anyone been told this before and is this something that could be the problem or is it just BS?
She said that most likely I would get a replacement when I could take my phone to the Sprint store.
Someone had a similer problem in another thread and a got a reply from someone asking what their H/W version number was. On my phone under H/W version it says unavailable.
Why would that happen and if I could somehow fix that might that be the ultimate fix to my issue?
Any help would be great...This is really the only problem I'm having. I really like this phone. It is a beast. Being in a 4g area is pretty awesome and being able to get constant 8-10 Mb (outside) is worth every penny. In my house during daytime hours I can only get 2-3 Mb but thats pretty damn cool.
If the camera was just a little bit better at taking low-light pics, this might be one of those "near perfect" phones in my opinion.
By the way, everyone that contributes here is awesome. I love this community and all of XDA.
Thanks

Related

[Q] sprint roaming problem they blame phone...

I recently called sprint via line2 on wifi about how I no longer get Verizon roaming (I make a phone call and a verizon message pops up saying can't auth code) when in northern Pennsylvania but I used to before I got s-off and flashed gbsense deck rom .2 I called sprint they blamed my phone but I flashed rooted latest update to my moms Evo shift she's having the same problem any ideas guys(and girls)?
I'm kind of confused but it sounds like you want to roam on a Verizon tower and now that you can't you cannot make any calls? As for the Sprint rep don't worry about it unless your talking to advanced tech support they really don't know what their talking about and usually just don't have the correct answer. It sounds like when you were on deck's sense rom you got better coverage maybe because the rom had an updated radio and your stock rom had an outdated radio...not sure, have you tried flashing the latest radio to your phone? Also try a data profile update followed by a PRL update on your phone when inside your home and see if that helps your signal.
http://forum.xda-developers.com/showthread.php?t=1214076
the solution is to have adv tech support reprogram your phone...
I don't want to reprogram or turn my phone in so my mom is ditching root and giving it in
Reprogramming your phone takes just a few minutes your don't have to turn your phone in
Sent from my PG86100 using XDA Premium App
Drake9897 said:
I don't want to reprogram or turn my phone in so my mom is ditching root and giving it in
Click to expand...
Click to collapse
LOL just call sprint and tell them you are getting error code 16 when you try to dial out which in turn they will re-provision your phone takes all of 2 mins.
Sorry im kinda noob at this whole thing thank you so much for not being a bunch of a holes about this cause my mom wouldn't stop bothering me about not getting service you guys were SO much help thank you ffor you're time everybody (im also new to the forums)
I had the exact same issue a couple of days after rooting. As previous poster said just call sprint and tell them your getting error 16. Re provision does the trick.
yep had the same problem after s-off....just call and ask to have your phone reset on the network.
after a battery pull you will get roaming again.

Where are the radios?

Where are the radio choices for this phone? are there any? i havent seen one!
My friend has had the photon for a while and he has always complained about dropping calls, or sms's not going through, I just got done rooting and unlocking it, flashed CM7 and he said it is worst. Anyone out there got some suggestions?
What version build is on the phone?
Google talk me for help or question. @ [email protected]
well, im not exactly sure what was origionaly on it but I know it was 2.3.4,
but now it has "[KANG][ROM] CM7.2 by Photon Dev team 4-23-2012" on it.
Hmm, is he using it with sprint or another carrier like cricket?
I would just flash him back to stock have sprint update his profile and prl.
And if everything is fine flash custom roms.
Google talk me for help or question. @ [email protected]
valentinoh said:
Hmm, is he using it with sprint or another carrier like cricket?
I would just flash him back to stock have sprint update his profile and prl.
And if everything is fine flash custom roms.
Google talk me for help or question. @ [email protected]
Click to expand...
Click to collapse
Be careful letting sprint update your phone. Once you update to 2.3.5 you will be stuck with a locked bootloader till someone figures out how to unlock it. The basebands (radio) currently used by most roms is the one from 198_7 which is 2.3.4. As far as I know there are only 3 basebands for the photon and none of them make that much of a difference in reception if any at all. Currently 198_7 is your golden ticket for any kind of xda support.
Sent from my Photon Q using ultramegaextremeXDA
BAleR said:
Where are the radio choices for this phone? are there any? i havent seen one!
My friend has had the photon for a while and he has always complained about dropping calls, or sms's not going through, I just got done rooting and unlocking it, flashed CM7 and he said it is worst. Anyone out there got some suggestions?
Click to expand...
Click to collapse
Been using KANG CM7.2 since the beginning on a non sprint network in India. Never had a problem. The rom is almost stable. 99%... And i neither had an issue with the network data nor call drops.
There's a network selection option in
Settings -> Wireless and networks -> Mobile networks -> Network Preference right ??
I have a photon on Verizon and I get 1-3 bars in my basement and once in a while I drop a call but when I leave the basement I get 3+ bars ALL the time. Are you sure you or your friend has strong signal at all ( if possible try another sprint phone).
Sent from my MB855 using xda premium
BAleR said:
Where are the radio choices for this phone? are there any? i havent seen one!
My friend has had the photon for a while and he has always complained about dropping calls, or sms's not going through, I just got done rooting and unlocking it, flashed CM7 and he said it is worst. Anyone out there got some suggestions?
Click to expand...
Click to collapse
The photon has one of the best, if not the best radio of all sprint phones. Unless he is in a bad area for sprint then I don't know what to tell ya.
tsdeaton said:
Be careful letting sprint update your phone. Once you update to 2.3.5 you will be stuck with a locked bootloader till someone figures out how to unlock it. The basebands (radio) currently used by most roms is the one from 198_7 which is 2.3.4. As far as I know there are only 3 basebands for the photon and none of them make that much of a difference in reception if any at all. Currently 198_7 is your golden ticket for any kind of xda support.
Sent from my Photon Q using ultramegaextremeXDA
Click to expand...
Click to collapse
Updating the PRL and Profile is totally different from updating (upgrade) to 2.3.5.
I see the point of the suggestion to update profile/prl, it can make a difference in call/reception quality.
For those who are concerned about going back to stock for profile/prl updates there is another way. When on rooted stock use an app such as TiBu and freeze the upgrader/updater apk's. Then create a nandroid backup. If you need to go back to 198_6 or 7 for whatever reason you are safe.
My MoPho's in the kitchen sink!!
Well looks like hes SOL, when he first got it I did update the prl and profile and it didnt do much. Figured a custom rom would help. But his photon is on sprint, and his girl has the same exact phone and she has all the same exact problems he has. Like droped calles, and also the phone became very sluggesh over time, one of the worst phones i've ever used, and i've used at least 15 or 20 different android phones on all 4 major carriers foor a substantial amount of time. Sorry to say it, but its just my opinion. So... I think its just a bad area concidering the evidence. But anyway, hes been away for a few days and I cant get to the phone so I can't check anything. Thanks for the reply's though.

Network

i have tmobile and i keep getting no service on top, i dont know what to do, im running ICS OTA, and i flashed the eng hboot now i cant get service.
Is that all you really did? Just flash ENG hboot?
yup, lol. it sucks, called tmobile also, was on stock and they just told me to hard reset.
How did you flash the hboot? Via hboot or some other way? Though that's pretty much the easiet.
yep. i can normally fix anything i do to my amaze, but one minute ill have 4G working next thing it reboots, and i can't connect to mobile network, I switch it on and it only says turning on... and it sticks like that. and sometimes if it reboots it just says no service. like at all. i can Tmobile 4 times now. and yet, nothing. weird.
flashing a different hboot has no effect on your signal.
yesh, i know, just thats weird. It started on saturday, and until now, like when im asleep, it'll turn off service, or it'll reboot by itself, wake up saying send report to HTC, and on top where it has the carrier it says NO SERVICE.
Deleted - Wrong thread
Just reflash a stock RUU or restore your backup if you made one, probably messed some file up by accident, somehow.
yeah, i did that. flashed gingerbread, updated to ics OTA, still being dumb.
alobear said:
yeah, i did that. flashed gingerbread, updated to ics OTA, still being dumb.
Click to expand...
Click to collapse
Open the back of you phone and make sure the contacts are all clean on both the cover and the phone, then try again, if not call tmobile, it's probably a faulty device or something. Never heard of that happening, even after reflashing complete stock.
yeah i know its weird, and i had this device since november, which RUU would you recommend i flash? maybe the one i flashed like you said was faulty,
Once you flash a basic stock, you should be fine, maybe it's a hardware problem, phone fell down anytime lately?
Dark Nightmare said:
Open the back of you phone and make sure the contacts are all clean on both the cover and the phone, then try again, if not call tmobile, it's probably a faulty device or something. Never heard of that happening, even after reflashing complete stock.
Click to expand...
Click to collapse
I have the same problem but ive only installed the leaked Ruu then the official ota so basically my phone is un-adulterated besides the fact that is bootloader unlocked w S=on everything works good but signal sucks where my old MT4G had 3bars (4G) my amaze has one or goes to 2g even an x from time to time, for now im looking everywhere for a fix
Sent from my HTC_Amaze_4G using XDA
yrv_13 said:
I have the same problem but ive only installed the leaked Ruu then the official ota so basically my phone is un-adulterated besides the fact that is bootloader unlocked w S=on everything works good but signal sucks where my old MT4G had 3bars (4G) my amaze has one or goes to 2g even an x from time to time, for now im looking everywhere for a fix
Sent from my HTC_Amaze_4G using XDA
Click to expand...
Click to collapse
Is your phone dropping calls? Are you Missing call or text? I doubt it, it's not that the ICS OTA made our signal worse, it's just that they finally fixed the signal itself to show exactly what signal we're getting and not just random numbers, as long as no calls are being dropped, etc. Why try to fix what's not broken?
i finally got everything working except for mobile network, my phone would reboot when i would try to refresh my twitter, i saw a thread on someones mobile network not working, im going to see there.
Do you mean your data isn't working? Check your apn settings, mobile network and data are not the same dude.
nothing was working at first, couldnt call of receive, now i can but mobile network is still buggy.

[Q] 1x on ALL roms i flash ?!

I've recently flashed Jokersax's unofficial cm9 to my phone .... i only receive 1x.
I decided to flash spleef's [MIiui.us]MIUI/ICS port [unlocked] and i am receiving the same problem.
Same issue with all roms flashed from Kitchen sink.
Same issue with Paranoid Android, which is what i'm currently running.
When i flash my Stock backup, i get 3G back.
My unlocked bootloader was suppose to only disable 4G so i know for a fact i am missing something or doing something wrong.
I did some searching and found that a specific Sprint business PRL MIGHT help. I am not sure how i would get this PRL file on to my phone because i cannot enter edit mode by using the ##MSL# from the dialer. I've already added the PRL file to my SD card.
Please go easy on me if this info is out there already... i do a LOT of research (hours and hours) but sometimes i just can't find it and i know that people love making others look like idiots which is why i say this. I've searched forums that seem related to my issue/ROM and found nothing. I searched them with the keyword "1x", which is how i found the possible fix with the business PRL.
Thanks in advance for all help.
It might not be a problem. The stock roms, all except peetr's 2.3.5 rom, will incorrectly register the 3G icon on the bar. Check the your phone's network status. If it says CDMA- EVDo rev. A, then it is a problem that it says 1X. if it says 1xRTT then its fine as its just 2G
Exactly what post above says, also to flash to PRL you can't simply put it on SD card and use dialer codes like you can some other devices, you have to use QPST to flash it. If your really interested on flashing it theres a tutorial floating around here on how to use it, I personally run the 01115 business PRL
hoslayer13 said:
It might not be a problem. The stock roms, all except peetr's 2.3.5 rom, will incorrectly register the 3G icon on the bar. Check the your phone's network status. If it says CDMA- EVDo rev. A, then it is a problem that it says 1X. if it says 1xRTT then its fine as its just 2G
Click to expand...
Click to collapse
Thanks for your quick response, i really appreciate that...
BUT, Settings>About Phone>Status> Reads that the Mobile Network Type is "1xRTT:6"
So based off what you said i should be at least 2G speeds regardless of the indicator .... But what about 3G? I am not always around WiFi and could really benefit from the use of it since i can no longer receive 4G =)
Thanks again in advance !
On joker under mobile network change system select to home only
Sent from my MB855 using Tapatalk
Like photon4glover said, if you're and change the selection, you'll stop force roaming on Verizon's 2g network that you're PRL forces you to. If you cant get a good Sprint signal and you're roaming anyway, I suggest you flash a different PRL like w0lf215 said so that you at least roam on their 3G network. However, you may be booted from Sprint for excessive roaming
Sent from my MB855 using xda premium
Thanks for the responses.
I'm having a hard time understanding why I have to flash a business PRL to get this working properly on every single ROM except stock. I've flashed several phones before without having this issue.
My settings are set to "Home" as suggested. I do not want the possiblity of something happening and having to call and deal with sprint because of some roaming issue. No offense to all the Sprit lovers out there.. but hopefully flashing this business PRL will fix this issue.... I must admit, though... this phone is not as "user friendly" as the others that I've flashed and played around with.
I also have a problem with MMS so I'm thinking about using a different ROM.anyone recommend a good well rounded Rom that works out of the box?
Again, thanks for the input
Sent from my MB855 using xda app-developers app
So on the stock rom you're getting 3G Rev.A? I'm just curious since the only custom rom I know might do that is Jokers kitchen sink.
Sent from my MB855 using xda premium
hoslayer13 said:
So on the stock rom you're getting 3G Rev.A? I'm just curious since the only custom rom I know might do that is Jokers kitchen sink.
Sent from my MB855 using xda premium
Click to expand...
Click to collapse
Not sure what the "Rev.A" is ... but yea i do get 3G on stock. Sorry for the late reply don't have much time to check forums lately.
Its sprints 3g like 4g wimax and lte
Sent from my MB855 using Tapatalk
exitpr0gram said:
Thanks for the responses.
I'm having a hard time understanding why I have to flash a business PRL to get this working properly on every single ROM except stock. I've flashed several phones before without having this issue.
My settings are set to "Home" as suggested. I do not want the possiblity of something happening and having to call and deal with sprint because of some roaming issue. No offense to all the Sprit lovers out there.. but hopefully flashing this business PRL will fix this issue.... I must admit, though... this phone is not as "user friendly" as the others that I've flashed and played around with.
I also have a problem with MMS so I'm thinking about using a different ROM.anyone recommend a good well rounded Rom that works out of the box?
Again, thanks for the input
Sent from my MB855 using xda app-developers app
Click to expand...
Click to collapse
MMS works out of the gate on the MIUI builds I do (latest is 2.6.29). Saw before that you were mentioning Spleef's MIUI...he's been doing AOKP and others for a couple months now. I'm doin MIUI solo now ( ) It's all good. The MMS issue you're probably having is due to an error in your apn-conf.xml file. It's edited correctly in most of the ICS roms except CM9.
If you're looking to do PRL, just flash skinny rev 1 or shadow rom, update your PRL, then flash back to an ICS rom.
It's not bad to work with...just gotta get to know it better. If you have any questions, PM me, and I'll help as best I can.

No Data Connection!

Hello all! I am need of assistance, I recently traded my black rooted s-off lte for a white unrooted ota having beast. After letting Sprint do their thing we weren't able to successfully have data on his phone. I have walked the guy through nandroiding back into a ROM I had and he updated the PRL successfully but, had an issue connecting still. He tried updating the Profile with no luck. Here is a little info:
BASEBAND:1.05.11.06.06
PRL VERSION: 25006
S-OFF
Stock w/Goodies 2.10 is the Sense ROM he is using.
what are my options?
call sprint and have them as they say "refresh" your services. had the same problem last weekend. you could try a ##72786# and reset it and let it go through the hands free activation and see if they will fix it.
2k4mach said:
call sprint and have them as they say "refresh" your services. had the same problem last weekend. you could try a ##72786# and reset it and let it go through the hands free activation and see if they will fix it.
Click to expand...
Click to collapse
I tried that too.Currently on the phone with Sprint now. So the phone being rooted has nothing to do with it not updating correct?
jsufx said:
I tried that too.Currently on the phone with Sprint now. So the phone being rooted has nothing to do with it not updating correct?
Click to expand...
Click to collapse
nope, i think there system was having problems the night i was on with them. my phone would go through the hand free just fine but on there end it was saying it still wasnt completed. they ended up having to "push" so they say to my phone and it finally showed completed on there end. i had my data back as soon as he said it showed complete on his end.
i did all this rooted on tranquility rom.
Thanks for being helpful.
Sent from my EVO using xda premium
Still no luck I was given the advice to update the radios. Would this fix my issue? Whats Sprints stance on it being rooted. I know my warranty is
void but will they still try to fix it?
do the##3282# go to edit then put the msl....select data profile....active profile put a 1 press menu select commit modifications....the do the##72786# that should work...if it didn't work try updating your profile over WiFi
HTC EVO LTE

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