I think I saw a person or two say they NEVER got charged for the phone...but my CC was charged and now the charge is gone!
Has this happened to anyone else? My ATT balance is also $-4.99.
I would wait a 1-2 weeks before you feel you received a free note lol.
They usually charge you for pre-auth, remove it, then charge you again or something like this.
Definitely a charge on my account - not just a hold, either.
SysAdmNj said:
I would wait a 1-2 weeks before you feel you received a free note lol.
They usually charge you for pre-auth, remove it, then charge you again or something like this.
Click to expand...
Click to collapse
lets see. Kinda a dumb practice because what if when they hit my card again theres no money? I couldnt figure out why my checking went up then i was like OOO
nymviper1126 said:
lets see. Kinda a dumb practice because what if when they hit my card again theres no money? I couldnt figure out why my checking went up then i was like OOO
Click to expand...
Click to collapse
Then you get overage charges?? If you bought something that costs $299, I would think you would want to keep that amount in your account!
AT&T is known to do this. I'm not surprise but something it's annoying thinking that they've charged you and then end up spending the money that you're waiting to be taken out of your account.
jpeg42 said:
Then you get overage charges?? If you bought something that costs $299, I would think you would want to keep that amount in your account!
Click to expand...
Click to collapse
Theres plenty in the account, just saying!
yeah...our account has not been charged yet. But I'm sure they won't forget.
Mine got charged yesterday. Even i have the phone since Friday.
Sent from my phonalet Galaxy Note™ - please forgive my typos.
ordered friday, it took the money out, but the money was back in on Saturday.. I still havnt really been charged for it either.... weird....
Same for me. It was charged then removed when I preordered. I guess for the authorization. Hasn't been finally charged yet.
Haven't got charged yet either .had my phone since Friday and preordered the 5th . Full price no contract
Sent from my AT&T Galaxy Note
No charge yet here either.
Sent from my Samsung Galaxy Note.
Related
I next week i will be coming close to the 30 days Mark. My question is. If i want to return it and then re-buy it for the sake of extending another 30 days.
Would It be like the original buy never happened?
Will it effect anything as far as my ability to re-buy the phone for the second time I buy it? am I stuck with it without a new 30 day policy?
in other words can i get away with this in order to extend for another 30 days?
http://www.wireless.att.com/cell-phone-service/legal/return-policy.jsp
Looks like you can, but your refund could take up to two months, and I know that their system is horribly slow in crediting back your upgrade, if that's what you used to get the Atrix. They'll also ding you with a restocking fee.
sdlopez83 said:
I next week i will be coming close to the 30 days Mark. My question is. If i want to return it and then re-buy it for the sake of extending another 30 days.
Would It be like the original buy never happened?
Will it effect anything as far as my ability to re-buy the phone for the second time I buy it? am I stuck with it without a new 30 day policy?
in other words can i get away with this in order to extend for another 30 days?
Click to expand...
Click to collapse
You may get charged a whooping $35 restocking fee, if you don't fight it lol That's why I bought mine from Bestbuy (no restocking fee)
It says I may return it one time. So that's my answer I can't re purchase it for the sense of buying it again for an extra 30 days. I can however return and wait to see what happens and purchase at a later date. Sucks I don't want to return it but logo is riding us hard
Sent from my MB860 using XDA Premium App
sdlopez83 said:
It says I may return it one time. So that's my answer I can't re purchase it for the sense of buying it again for an extra 30 days. I can however return and wait to see what happens and purchase at a later date. Sucks I don't want to return it but logo is riding us hard
Sent from my MB860 using XDA Premium App
Click to expand...
Click to collapse
I have customers try to do this, and you will probably get away with it the first time, but after that your account will get a big red note on it saying that any purchase in the future is final.
link12245 said:
I have customers try to do this, and you will probably get away with it the first time, but after that your account will get a big red note on it saying that any purchase in the future is final.
Click to expand...
Click to collapse
Ah, so maybe i will try to do it. I paid $200 at the the AT&T core store. So I guess i will return with stocking fee but buy at radio shack where its $150. But you said that the return takes time, so will I be paying full price until the return goes through?
If I want to re buy it lets say,-- the same day will it go through with the 2 year plan and will i be getting it for $150? . In other words will I have to wait for the return to kick in before I rebuy it or will i be able to leave the ATT store then go to Radio shack right after with no problem?
I'd like to know this as well..
My plan is to return it to AT&T where I bought it and re-buy it from costco.
More input please....
sdlopez83 said:
I next week i will be coming close to the 30 days Mark. My question is. If i want to return it and then re-buy it for the sake of extending another 30 days.
Would It be like the original buy never happened?
Will it effect anything as far as my ability to re-buy the phone for the second time I buy it? am I stuck with it without a new 30 day policy?
in other words can i get away with this in order to extend for another 30 days?
Click to expand...
Click to collapse
projekt1 said:
I'd like to know this as well..
My plan is to return it to AT&T where I bought it and re-buy it from costco.
More input please....
Click to expand...
Click to collapse
As long as you return it and don't exchange it. Once returned, you can buy elsewhere and it starts over but if you do an exchange it still goes from the initial sale
no you cannot. If you just return, theres like a 30% restocking fee and therefore it wouldn't be worth it. Even if you go to a different phone, the 30 day "buyers remorse" period doesn't get extended.
I tried to do the same thing with my captivate. I consider myself a very good scummer of ATT and I couldn't do it. But I did manage to get the Atrix for free just by talking a bit...
It would be worth it if I bought it at att store for 200 and then bought at radioshack for 150.
Sent from my MB860 using XDA Premium App
eatkabab said:
no you cannot. If you just return, theres like a 30% restocking fee and therefore it wouldn't be worth it. Even if you go to a different phone, the 30 day "buyers remorse" period doesn't get extended.
I tried to do the same thing with my captivate. I consider myself a very good scummer of ATT and I couldn't do it. But I did manage to get the Atrix for free just by talking a bit...
Click to expand...
Click to collapse
sdlopez83 said:
It would be worth it if I bought it at att store for 200 and then bought at radioshack for 150.
Sent from my MB860 using XDA Premium App
Click to expand...
Click to collapse
I agree with sdlopez, not only are you saving $20 but you are also given another 30 days to try it out.
report it stolen and pay 150 for another one and now u have two atrix lol
seahorse225 said:
report it stolen and pay 150 for another one and now u have two atrix lol
Click to expand...
Click to collapse
Yeah thats always a fun trick. You need to produce a police report however. Nothing your local community college PD can't help you out with...
Don't worry, don't worry i love my Note. But i bought two of them last week at full retail price . One for me and my GF, i surprised her with one. We are actually due for two full upgrades come in May. She is content with her phone she has now "iphone" yuck & would rather use the money on getting herself a new tablet. She has no problem waiting but me no way i needed a NOTE asap lol. She rather wait & save the $350 bucks and get hers in May. And i would save the other upgrade for a rainy day.
Would i be able to return it for cash back refund, being i paid cash I bought it right from the ATT store using our account but just paid full retail. The phone was used lightly for about 3 days. Works out being i bought her the White one and i think i'll keep that one I don't mind if there is a 35 restocking fee. And i am guessing we would also lose our activation fee.
30 day refund with receipt. No questions asked. Might likely be a restocking fee as you mentioned. Since you bought another phone full price, you might be able to haggle on this and the activation fee if you are nice.
Oh and google with give you a better answer than posting in the forum likely
http://www.wireless.att.com/cell-phone-service/legal/return-policy.jsp
Fair enough, hell im not complaining on getting $600 plus back lol. I was so excited in the ATT store being i was getting myself a NOTE, and well her one too. I overlooked the $1200+ i laid out . And i mean May 12th she is due for her full upgrade so i guess that isn't too far.
Now for me they would need a vice grip to pry my Note from me lol. Ive had it for a few days and already have gotten so many compliments on it and asked "CAN I HOLD IT"!
Most people just make fun of its size thats all.
You might make out better if you eBay or Craigslist it. More hassle though.
kimtyson said:
You might make out better if you eBay or Craigslist it. More hassle though.
Click to expand...
Click to collapse
True but not around me lol. Id list it for $625 and someone would try and offer me $450, or even worse a iPhone 4 hahaha. Id rather take the $35 restocking fee. I paid $688 per phone with tax. OUCH!
You wouldn't get cash back. They will send you a check in the mail. You will get it in 2-4 weeks.
Sent from my SAMSUNG-SGH-I717 using xda premium
g2theno said:
You wouldn't get cash back. They will send you a check in the mail. You will get it in 2-4 weeks.
Sent from my SAMSUNG-SGH-I717 using xda premium
Click to expand...
Click to collapse
Thanks! I was curious of that if it would be the cash or a check.
g2theno said:
You wouldn't get cash back. They will send you a check in the mail. You will get it in 2-4 weeks.
Sent from my SAMSUNG-SGH-I717 using xda premium
Click to expand...
Click to collapse
I returned my Skyrocket and they handed me cash money. That was how I paid for it.
If you paid with debit, they'll put it back on your card.
They should pay you back in the manner that you originally paid for the device. One caveat is that early in the day, they may try to say they don't have enough cash on hand since they haven't made too many sales.
pay by CC and they put it back on the card; pay back check and they mail a check, etc.
Due to the Note's size, alot of women will say it's too big, even if they like it. My sister just got one so I am curious to see if she hangs onto it.
OK quick update. So me and the GF head to AT&T to return her Note. I send her in alone with her in alone with her "two girls" saying hello to hopefully get full cash back & perhaps wave the re-stocking fee .
Long story short they guy said they didn't have enough cash to give back so he called another local store and they also didn't have enough . Hard to imagine at 6:30pm they don't. So he tells her he has a guy looking to buy a tablet if she wanted to give her number he would call back in 10 mins and would have enough to refund us. Or she would stop back in.
So we went and grabbed something to eat and they never called. So i figure we would try again this week. We have only had it for a week now. So we have time left.
Crazy part is i was browsing Craigslist today and there is someone local selling a Midnight Blue Note that is 3 days old basically brand new, with a Sigpen case for $580. So for ****s and giggles i emailed him and said id give him $500 cash. He actually accepted the offer . Now im debating on returning mine when she goes back with hers and scoop that from the guy. Even after my re-stocking fee id save $150 cash & a case! I currently have the white Note but would gladly exchange for a black one and $150 cash back lol. I love the white note but it is a little on the flashy side when you take it out. Like it already doesn't attract attention lol.
What do you guys think? Trade mine basically for a black Note & $150 cash?
Tempting but you'd be banking on the guy actually having the note and it functioning properly. Plus you lose the option of a return through the retail location he got it from. (Buyer beware!)
Personally, I'd keep what I had in hand. But that's just me.
Sent from my SAMSUNG-SGH-I717 using XDA
ReggieSmith said:
Tempting but you'd be banking on the guy actually having the note and it functioning properly. Plus you lose the option of a return through the retail location he got it from. (Buyer beware!)
Personally, I'd keep what I had in hand. But that's just me.
Sent from my SAMSUNG-SGH-I717 using XDA
Click to expand...
Click to collapse
Yup great points. I decided to hold onto mine. I am debating on exchanging my white note for the black one. Which i will do after work prob. Me & the GF were watching a G.Note vs G.Nexus last night on Youtube on the big screen & my eye's were loving how the black looked. I told her seeeee i told you i should have gotten the black haha.
Does any one know how long after buying can we still add Insurance?
I dropped mine yesterday and the screen is just black and there is a very miniscule crack at the bottom right corner. The screen doesn't turn on though so I am stuck. I bought mine on June 23rd and received it on June 25th.
I had it in an Incepio case but it obviusly didn't help, it was first time I ever dropped it. It wasn't even that bad of a drop just from table to floor.
I am wondering if I can add insurance and get it replaced after that.
celeox said:
Does any one know how long after buying can we still add warranty?
I dropped mine yesterday and the screen is just black and there is a very miniscule crack at the bottom right corner. The screen doesn't turn on though so I am stuck. I bought mine on June 23rd and received it on June 25th.
I had it in an Incepio case but it obviusly didn't help, it was first time I ever dropped it. It wasn't even that bad of a drop just from table to floor.
I am wondering if I can add insurance and get it replaced after that.
Click to expand...
Click to collapse
its usually 30 days after purchase.
I wonder if they will check since mine is rooted lol.
Assuming you mean insurance (warranty is something you get for free and doesn't cover this sort of problem)... Whatever the duration is, I'm sure you're still within the window. But they probably will need to see the device first, since you would probably not be the first person to break their phone within that window. Verizon is a bunch of morons, but when it comes to money-making, they're not going to people do that.
I think your best bet would probably be to try to get third-party insurance, like what is offered by SquareTrade... http://www.squaretrade.com/android-landing1.
Keep in mind, whichever insurance you have, you'll still have to pay a deductible to get a new phone (or get your phone fixed). For squaretrade, it's $99.
EDIT: Ensquared seems to have a cheaper option. Both the up-front cost of the plan as well as the deductible are less expensive: http://www.ensquared.com/catalog/phone-insurance/1-year-phone-insurance-smartphone
demarcmj said:
Assuming you mean insurance (warranty is something you get for free and doesn't cover this sort of problem)... Whatever the duration is, I'm sure you're still within the window. But they probably will need to see the device first, since you would probably not be the first person to break their phone within that window. Verizon is a bunch of morons, but when it comes to money-making, they're not going to people do that.
Click to expand...
Click to collapse
I am on T-mobile and I have never had this happen before as i had My touch 4G for 2 years dropped a bunch of times and nothing ever got damaged.
celeox said:
I am on T-mobile and I have never had this happen before as i had My touch 4G for 2 years dropped a bunch of times and nothing ever got damaged.
Click to expand...
Click to collapse
Lol... I need to get used to this many-carriers-for-the-same-phone scenario. I'm used to just assuming everyone is on Verizon in my HTC Incredible forums
The point still stands though... I doubt any of the carriers would be dumb enough to give someone an insurance plan without seeing the phone first. But, since I've never gotten insurance on my own carrier, let alone yours, I can't say for sure.
demarcmj said:
Lol... I need to get used to this many-carriers-for-the-same-phone scenario. I'm used to just assuming everyone is on Verizon in my HTC Incredible forums
The point still stands though... I doubt any of the carriers would be dumb enough to give someone an insurance plan without seeing the phone first. But, since I've never gotten insurance on my own carrier, let alone yours, I can't say for sure.
Click to expand...
Click to collapse
I am going to try and put sim card in my brother's phone and call from it see if I can fool them but thanks for all your help.
demarcmj said:
Lol... I need to get used to this many-carriers-for-the-same-phone scenario. I'm used to just assuming everyone is on Verizon in my HTC Incredible forums
The point still stands though... I doubt any of the carriers would be dumb enough to give someone an insurance plan without seeing the phone first. But, since I've never gotten insurance on my own carrier, let alone yours, I can't say for sure.
Click to expand...
Click to collapse
you are not going to believe this, i thought i would try and get insurance anyways, and after a 5 min conversation with the CS t-mobile dude and him telling me i was over the 14 days for insurance, he gave it to me. I called and reported lost after 2 days and after $130 later i am getting one today delivered at home. I even asked if it would be refurbished or not and lade at Assurion said most likely new since it is so new. Now i have to wait and see.
celeox said:
you are not going to believe this, i thought i would try and get insurance anyways, and after a 5 min conversation with the CS t-mobile dude and him telling me i was over the 14 days for insurance, he gave it to me. I called and reported lost after 2 days and after $130 later i am getting one today delivered at home. I even asked if it would be refurbished or not and lade at Assurion said most likely new since it is so new. Now i have to wait and see.
Click to expand...
Click to collapse
Good to hear you got it figured it out. My phone was actually stolen this weekend and I should be getting one tomorrow, I really hope its not refurbished.
That crying face kills me when the thread is about broken screens/phones. Horrible feeling :/
I always thought asurion phones were always brand new?
Sent from my SGH-T999 using xda app-developers app
jjlean said:
I always thought asurion phones were always brand new?
Sent from my SGH-T999 using xda app-developers app
Click to expand...
Click to collapse
nope
So I patiently waited for ICS. Upgraded via Kies air or w/e it's called.
Ever since my phone has been a piece of crap.
First, the battery life became laughable. My phone was only lasting 6 or 7 hours where it had normally lasted me all day.
Then, it stopped playing my music. Win Amp would not open. Google Music couldn't recognize the files. The gallery still worked and when I downloaded the files from Kies the songs were fine.
Finally, it stopped charging correctly. My phone is now completely dead and will not charge.
What is going on? Do I need to just send my phone in and get another? I have insurance and everything on it, but I hate having to go through phones like this. It's wasteful.
Update: If I hold it a certain way it will charge. (Ghetto)
Still, it's rebooting itself often, even when I havent even unlocked it from booting up.
mistermartian said:
Update: If I hold it a certain way it will charge. (Ghetto)
Still, it's rebooting itself often, even when I havent even unlocked it from booting up.
Click to expand...
Click to collapse
if your phone has issues charging even while is off there's something wrong with the hardware/usb plug, are you using the original charger/cable that came with? if you get it charged , you should try updating it again and see if it was a bad download of the update.
roloracer said:
if your phone has issues charging even while is off there's something wrong with the hardware/usb plug, are you using the original charger/cable that came with? if you get it charged , you should try updating it again and see if it was a bad download of the update.
Click to expand...
Click to collapse
Yes. I've already updated it twice because the battery issue. I called AT&T and Samsung and they both told me to re-do the update so I did.
Now the phone won't f*ck*ng charge.
mistermartian said:
Yes. I've already updated it twice because the battery issue. I called AT&T and Samsung and they both told me to re-do the update so I did.
Now the phone won't f*ck*ng charge.
Click to expand...
Click to collapse
have you tried charging it in recovery mode/download mode or off?
mistermartian said:
Yes. I've already updated it twice because the battery issue. I called AT&T and Samsung and they both told me to re-do the update so I did.
Now the phone won't f*ck*ng charge.
Click to expand...
Click to collapse
have you tried another battery, just replace it...go to your att store see they will replace the battery to see if it the battery....i have had that done for me...if you have a att store?
should be a free fix if it is the battery...
roloracer said:
have you tried charging it in recovery mode/download mode or off?
Click to expand...
Click to collapse
I can't even get the phone on.
bigjoe2675 said:
have you tried another battery, just replace it...go to your att store see they will replace the battery to see if it the battery....i have had that done for me...if you have a att strore?
Click to expand...
Click to collapse
Yes, I always buy an extra battery when I get a new phone.
bigjoe2675 said:
have you tried another battery, just replace it...go to your att store see they will replace the battery to see if it the battery....i have had that done for me...if you have a att strore?
Click to expand...
Click to collapse
true, or he might have a bad usb port.
mistermartian said:
I can't even get the phone on.
Yes, I always buy two batteries when I get a new phone.
Click to expand...
Click to collapse
I would take in to the ATT store if you have one...or keep calling, if I don't get an answer....I yell supervisor...
But att takes good care of me...
what the poss of having two bad batteries....? you have the same issues with the oem battery as you do with the replacement battery?
usb port on the phone is there any damage that you can see...I would just keep on the ATT to fix and or replace...
bigjoe2675 said:
I would take in to the ATT store if you have one...or keep calling, if I don't get an answer....I yell supervisor...
But att takes good care of me...
Click to expand...
Click to collapse
I had Verizon for years. They always did great things, but were pretty expensive. My bill was around $120 after taxes.
I switched to AT&T for this phone and because it was a bit cheaper (on paper, my phone bill is still $105), but since the ICS upgrade everything has gone to hell. AT&T is no help... at all. They suggest I send it into Samsung for repair. They don't want to replace it because the phone isn't physically damaged... even though I pay extra for the insurance that says my phone can be replaced if lost, stolen or damaged... they won't do anything.
I'm glad I didn't sign a contract with them. I swore off Samsung when I was in college because I've never owned a Samsung device that didn't become a hassle after a few months.
mistermartian said:
I had Verizon for years. They always did great things, but were pretty expensive. My bill was around $120 after taxes.
I switched to AT&T for this phone and because it was a bit cheaper (on paper, my phone bill is still $105), but since the ICS upgrade everything has gone to hell. AT&T is no help... at all. They suggest I send it into Samsung for repair. They don't want to replace it because the phone isn't physically damaged... even though I pay extra for the insurance that says my phone can be replaced if lost, stolen or damaged... they won't do anything.
I'm glad I didn't sign a contract with them. I swore off Samsung when I was in college because I've never owned a Samsung device that didn't become a hassle after a few months.
Click to expand...
Click to collapse
wow...sorry...you pay 105 tell me that is for more than one line?
do you have a ATT store in your area?
btw I pay for 6 lines, 3 with data plans...$260
bigjoe2675 said:
wow...sorry...you pay 105 tell me that is for more than one line?
do you have a ATT store in your area?
btw I pay for 6 lines, 3 with data plans...$260
Click to expand...
Click to collapse
Yeah. Most cell phone plans are 79.99, but adding on data and insurance drags your bill up.
It's super cheap to add on lines though. When my brother moves here I can add him to my plan for ten bucks and he's going to split it with my, knocking my bill down to 60 or so bucks for each of us. Hopefully his girlfriend will jump on the plan too.
mistermartian said:
Yeah. Most cell phone plans are 79.99, but adding on data and insurance drags your bill up.
It's super cheap to add on lines though. When my brother moves here I can add him to my plan for ten bucks and he's going to split it with my, knocking my bill down to 60 or so bucks for each of us. Hopefully his girlfriend will jump on the plan too.
Click to expand...
Click to collapse
yerp...if she doesn't....I would jump her....LOL
kidding...or am I....kidding
Why is it ghetto to hold your phone a certain way to get it to charge?
bigjoe2675 said:
wow...sorry...you pay 105 tell me that is for more than one line?
do you have a ATT store in your area?
btw I pay for 6 lines, 3 with data plans...$260
Click to expand...
Click to collapse
baudilus said:
Why is it ghetto to hold your phone a certain way to get it to charge?
Click to expand...
Click to collapse
Because that's what my cousins do to get their boost mobile phones to charge with their Shell station chargers after their phone has been washed one too many times.
I feel your pain having had the same problem. Turned out to be a bad battery. A quick visit to an AT&T outlet proved the point and facilitated picking up a new battery. Do, however, make sure you've got the OEM cable and charger, that makes a big difference. And needless to say, the OEM battery.
bigjoe2675 said:
wow...sorry...you pay 105 tell me that is for more than one line?
do you have a ATT store in your area?
btw I pay for 6 lines, 3 with data plans...$260
Click to expand...
Click to collapse
Thats pretty good deal. I have 3 lines, all 3 have unlimited text, 2 have ins and unlimited data, the 3rd has lowest data package and i pay $189/mo. I keep trying to get a lower rate but they said the only way would be to ditch my unlimited date...yea right.
Sent from my SAMSUNG-SGH-I717 using xda premium
nash2000 said:
Thats pretty good deal. I have 3 lines, all 3 have unlimited text, 2 have ins and unlimited data, the 3rd has lowest data package and i pay $189/mo. I keep trying to get a lower rate but they said the only way would be to ditch my unlimited date...yea right.
Sent from my SAMSUNG-SGH-I717 using xda premium
Click to expand...
Click to collapse
and I got my Note Free....LOL...., they couldn't put an unlock att phone (non smart) back to the att network (for my kid)...that I bought off ebay...hour later 3 tech laters...they said we will just send you a new phone, what do you want....I wantz a Note.....free...bam gotz a note....
LOL, true story.
mistermartian said:
So I patiently waited for ICS. Upgraded via Kies air or w/e it's called.
Ever since my phone has been a piece of crap.
First, the battery life became laughable. My phone was only lasting 6 or 7 hours where it had normally lasted me all day.
Then, it stopped playing my music. Win Amp would not open. Google Music couldn't recognize the files. The gallery still worked and when I downloaded the files from Kies the songs were fine.
Finally, it stopped charging correctly. My phone is now completely dead and will not charge.
What is going on? Do I need to just send my phone in and get another? I have insurance and everything on it, but I hate having to go through phones like this. It's wasteful.
Click to expand...
Click to collapse
Have you tried unplugging the charger, remove battery and put battery back in, LEAVE CHARGER UNPLUGGGED
Then press and hold the power for 8 seconds until it vibrates and immediately release the power button.
After trying this, do you get stuck at any point? i.e., phone doesn't vibrate when holding in power for 8 sec...
mistermartian said:
What is going on? Do I need to just send my phone in and get another? I have insurance and everything on it, but I hate having to go through phones like this. It's wasteful.
Click to expand...
Click to collapse
Yes, that is what you need to do. You are obviously experiencing exceptional problems. If you have insurance, this is a no-brainer. What's wasteful is the amount of time and energy you're expending on a lost cause.
I ordered a Nexus 10 and decided I did not want it and cancelled my order. But for some reason it still shipped to me and the charge was refunded.
Has this happened to anyone else?
Ship it back. Anything else is theft, despite their mistake.
But I predict a bunch of rationalizations coming for why you should keep it. I mean, it's Google and Samsung, they're big companies. They won't miss it...
Up to you... there is a paper trail that leads to you so if not now it may bite you in the @ss later. I would rather return and save you the problems down the road. Its the right thing to do
Sent from my SPH-L710 using xda app-developers app
If you let them know, I wouldn't be surprised if they let you keep it.
Sent from my Nexus 10 using xda premium
If they send you a return shipping label and box yes.
If they don't , I wouldn't pay to ship it back and then it is FREE!
when the kindle fire launched a friend got two when she had pre-ordered and paid for only one. She was honest and she sent it back as instructed with a provided shipping label. The next month she noticed on her CC statement they had refunded her money when she sent back the extra. She actually called in about it again and the rep just told her to keep it because he wasn't sure how to charge her without shipping another one. Result = free Kindle Fire.
mbk17 said:
I ordered a Nexus 10 and decided I did not want it and cancelled my order. But for some reason it still shipped to me and the charge was refunded.
Has this happened to anyone else?
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So what exactly did do you to get this free nexus 10? I ordered mine on Friday night, still didn't my shipment email. I wanna if they will send one to me for free, if they will let me keep it if I try to return it. Hmm but then again, it stealing.
Hallowed Is The Sader
sader2202 said:
So what exactly did do you to get this free nexus 10? I ordered mine on Friday night, still didn't my shipment email. I wanna if they will send one to me for free, if they will let me keep it if I try to return it. Hmm but then again, it stealing.
Hallowed Is The Sader
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I simply ordered it and I called and canceled the order. The charge was refunded but it was still shipped to my door.
Bru87tr said:
If they send you a return shipping label and box yes.
If they don't , I wouldn't pay to ship it back and then it is FREE!
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That's what I thought. They screwed up and if they want me to spend $20 to send it back then I think I will keep it.
If they spot the mistake, they will charge you. They keep your CC on record. If they don't charge you, they will remotely deactivate the device, making it useless.
Ethically you should return it.
But legally you do not have to as far as I understand. If you canceled the order before they shipped ( up to them to enforce) then it is their problem. Nor can they charge anything on your card with out your authorization. They do not have your permission to charge your card at this point.
How ever if you do not contact them and try to work it out I can say with certainty that would make you a **** head. Don't be a **** head.
If you're okay with not having warranty of any kind, sure. Hope nothing goes wrong with your stolen device.
I for one, surely, won't help you.
kpluiten said:
Ship it back. Anything else is theft, despite their mistake.
But I predict a bunch of rationalizations coming for why you should keep it. I mean, it's Google and Samsung, they're big companies. They won't miss it...
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A bit sanctimonious, no? I can't count the number of stories I've read on XDA where people were shipped incorrect, defective, or damaged goods by a reseller or accused of "customer induced damage" by a manufacturer's repair department and wrongly told to go pound sand for one reason or another. It's not a lily white world we live in.
OP, if it were me I'd keep it but would be prepared to pay for it if asked leaving it up to powers greater than myself to decide if I was truly intended to get a "Free nexus 10."
I would wait to see if they end up "fixing" it themselves first, before thinking to call them about this mistake. If they ask you to pay for shipping, then I would say no way.
I got a "Free" Samsung galaxy s3 from a mistake Verizon made, but that's not the same and well they ware jerks.( 10+ call's, 3 "tickets and month's of waiting, so they had it coming.)
Hope google is nice and lets you have it for free.
P.S Google can you ship my n4 as well or should I say UPS, because they made the "shipping label" days ago with no update.
Keep it, don't resell it, and do your best to advertise how google is awesome for giving you a free tablet. Chances are your publicity will cause enuogh sales to offset the cost to google and samsung. Win Win
Give it to me, I can handle the burden on my conscious.
If sounds strange that Google could process a refund this quickly. As just about everyone else that has done a return/refund with Google has usually needed to wait 2 or 3 weeks to it.
I'm wondering if that wasn't possibly just the hold on your card finally going away and they haven't charged you yet. I don't think I saw the charge show up for my Nexus 4 until the day after I got my phone.
Another possibility is Google is just doing refunds immediately but still expecting you to return the tablet within 14 or 21 days and will simply charge you again if it's not received.
mbk17 said:
I ordered a Nexus 10 and decided I did not want it and cancelled my order. But for some reason it still shipped to me and the charge was refunded.
Has this happened to anyone else?
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Keep it. I ordered one on launch day and still don't have a tracking #. After daily phone calls and emails I just deal with a lot of people who apparently have no idea what is going on.
The pending charge was a check to see if the funds were available. Your charge will appear in a day or 2 relax its not theft lol. Picked up my nexus yesterday from UPS and the charge hit today after being refunded just like you are explaining
Sent from my Nexus 10 using Tapatalk 2
there way of "selling" more
TheEmpyre said:
The pending charge was a check to see if the funds were available. Your charge will appear in a day or 2 relax its not theft lol. Picked up my nexus yesterday from UPS and the charge hit today after being refunded just like you are explaining
Sent from my Nexus 10 using Tapatalk 2
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ya.. thats probably whats gonna happen. and you will have to call again to get them to take the charge off... and them to send a return box/tracking... either way... wait and see what happens. I wouldnt put it past a snafu