Had problem connecting my Droid Razr Maxx to my router at home (Netgear wndr 3300) but it connect almost everwhere else. After much help, and great service from Verizon and Motorola, including a next day replacement from Motorola, I found the problem was probably a conflict with the IP addresses i was using on the router. There is a conflice with base address 192.168.20.1 if it is used. You get connected, get an IP address but do not get any data. Changed to 192.168.0.1, and it worked fine. Have 192.168.16.1 at office it also works fine. Seem sot be conflict with LTE IF address. Love the Droid Razr Maxx. wonderful battery life.
From my experience, I have found that power cycling the router will in most cases resolve connectivity issues like this. But obviously that only works if you have access to said router.
On a side note, how exactly did you successfully perform a battery pull if you say you own a Maxx
I believe it has to do with what frequency range the router is using. I have a very nice VPN Linksys at my parents that I let them keep and it has the same issue with razr, thunderbolt, and Gnex so far. However my moms incredible 2 connects just fine.
I believe if you change it to a more common (off the top of my head, 90mhz) range everything should be just fine. I remember reading this somewhere and it made since, but my expertise is not in networking.
I haven't actually tried the fix because well, its my parents house and they have unlimited data and barely use 0.4 gb a month so no real need.
Hope this helps
Edit: I run a net gear at my house with 9-12 devices on it at a time and there are no issues connecting.
Sent from my Samsung Galaxy Nexus - Verizon 4G LTE.
When I had this problem I set up the router as no security, did not correct problem. Set up as 2,4 only no security, did not work. set up as all individual channels, did not work. Obviously powered down router and power up with each new setting, Still did not work. Even rebooted phone each time. Only thing that worked was changing base address. Did not remove battery.
Only question I have is if i run into a wifi network with this base address and I can't change it, I'm out of network connectivity.
JerseyFF said:
From my experience, I have found that power cycling the router will in most cases resolve connectivity issues like this. But obviously that only works if you have access to said router.
On a side note, how exactly did you successfully perform a battery pull if you say you own a Maxx
Click to expand...
Click to collapse
I already bough the maxx but here is a link I found in that sub forum.
http://forum.xda-developers.com/showthread.php?t=1477982&highlight=razr+upgrade+battery
WIFI problem
OKay... but how do you fix the wifi problem if you can't access the router? My droid razr maxx is having wifi connectivity problems with the wifi at my school. The phone will connect with the wifi for about 3 minutes, disconnect, and reconnect in an endless cycle. This sucks because I just got the phone a few days ago. I had a droid charge and never had a wifi issue like this. Any suggestions or solutions would be greatly appreciated. If I can't get this resolved within a few days I'm going to exchange my phone i hope that something will change.
wifi issues
I have 2 wifi routers at home. My RAZR could only connect to my 802.11N router and not my 802.11G router. It sees but when I try to log on to it, it would not connect.
So, it all depends on the router. It will see the signals from the routers but if it is not the N router, it will not connect.
I hope this helps.
STEVEAPSEY said:
Had problem connecting my Droid Razr Maxx to my router at home (Netgear wndr 3300) but it connect almost everwhere else. After much help, and great service from Verizon and Motorola, including a next day replacement from Motorola, I found the problem was probably a conflict with the IP addresses i was using on the router. There is a conflice with base address 192.168.20.1 if it is used. You get connected, get an IP address but do not get any data. Changed to 192.168.0.1, and it worked fine. Have 192.168.16.1 at office it also works fine. Seem sot be conflict with LTE IF address. Love the Droid Razr Maxx. wonderful battery life.
Click to expand...
Click to collapse
Thanks for this! I had two friends whose LTE phones could connect to my home wifi but did not have Internet access. My Linksys WRT54GL running Tomato 1.28 firmware was configured to the 192.168.20.xxx network. Just changed the subnet to .15 and their phones now work on my wifi.
Seems silly to me that LTE network would have a hard coded conflict with a class C private network address. They should have used a much less commonly seen class A network if it is necessary. Regardless, thanks for the solution!
why do all you guys have your subnets set so high? standard is 192.168.1.1 on linksys, the highest I've ever had to move it to was 192.168.3.1 due to neighboring linksys routers.
Side note, I don't know if this holds true for all android devices, and may be more hassle then its worth but I've read on the samsung galaxy player pages of someone with wifi issues to his belkin router and he solved it by setting a static IP for his player, maybe you could try that with your razr and see if it helps.
@bryan how is tomato? I use DD-wrt on ALL the routers I can flash it to and is why I haven't paid to have internet at my house in like a year and a half (weekend rental house across the street).
bryanluvgod said:
Thanks for this! I had two friends whose LTE phones could connect to my home wifi but did not have Internet access. My Linksys WRT54GL running Tomato 1.28 firmware was configured to the 192.168.20.xxx network. Just changed the subnet to .15 and their phones now work on my wifi.
Seems silly to me that LTE network would have a hard coded conflict with a class C private network address. They should have used a much less commonly seen class A network if it is necessary. Regardless, thanks for the solution!
Click to expand...
Click to collapse
I also want to pass on my thanks STEVEAPSEY, The only way to get my Droid Razor to work on my (Belkin) WiFi was setting up a public connection. I was leaning towards protocol settings but did not want to disrupt (and redo) all the other devices hooked to to it. In hind site public does give out a different IP! Well done!
Edit
PS on a side note/side track I want to state what a epic adventure it is now-a-days to simply register and post a single comment on a message board. I know its a counter measure due to spam, but seriously I would rather give a sample of DNA then try to read and regurgitate that small type security check letters to register and post, and wait 5 min to edit you own post. /shake fist @ bots
Related
So since updating my atrix 4g to av 2.3.6 b 4.5.141 update my home wifi connectionto the device has been turning on and off. I have narrowed it down to the router belkin g+ mimo just wanted to make others aware. Had no issue before this update.
Any info on why this has happened?
All other devices stay connected as usual.
The Radio that comes with 4.5.141 is 1.77.37P, which I am also running and has given me the same problem. My former radio (1.77.30P) that shipped with 4.5.91 did not have this issue for me.
I fixed it by doing the following:
Settings > Wireless & Network Settings > Wifi Settings
From there, hit the menu button and choose advanced.
Click the "WiFi Sleep Policy" and set it to Never
This will stop the wireless from shutting off when the screen is off. Hope it helps!
Did you power off/on both the router and phone? Always worth a try before spending too much time do other possible fixes .
If the sleep policy is already set to never and you're still experiencing the problem you could:
1) flash the older radio
2) debug the problem. Install the sendlog app in marketplace. Recreate the behavior a few times. Open sendLog and email it to yourself. Look at the sendlog output to see why your phone is dropping the connection (wifi auth errors, signal issues, etc).
My home wifi is an old WRT54GS with WPA2 PSK and I've had no problems. Work is a 802.1x EAP. The other day I was at a coffee shop that had WPA2 and my Atrix was having some issues authenticating with the wifi router. After a few tries the phone finally connected. Not sure if that's the same problem you're experiencing.
Thanks I tried that.
What is happening is the connection just drops ff while on web or youtube ect.
It disconnects for a sec then reconnects. does this randomly. Even with the setting to never still randomly disconnects and reconnects.
Like I said no other wireless device does this and the atrix just started after the update.
may have to change routers hope not.
Will try the log app and post the results later.
Why change your router when it's the phone that has the problem? You need to address the root cause, not try and bandaid it.
Any possibility you can flash the 36P radio and try that? (Need to unlock your bootloader though).
Could also try a hard reset (30/30/30) of your router. This will load back all defaults, and sometimes clears up connection issues if you have them, but since this started with the update, it shouldn't be that.
I dug out my old netgear. atrix hasnt dropped connection once.
Something here conflicting with the belkin making the atrix drop it.
Tried the log file. Lol 1.2 mb of confusion.
Thanks everyone.
Maybe get belkin to send me a new router.
Just for testing purposes can you try connecting to the belkin with no WEP/WPA/WPA2/whatever enabled?
btw don't post sendlog output. log could contain sensitive information .
Its a known issue on Belkin routers and the 2.3.6 gingerbread update. Something to do with DHCP Lease renewal. Try this
Go in to router settings
Select LAN Settings
Change Lease time from forever to 2 days
Reboot router and phone
This fixed the problem for me
Sent from my MB860 using Tapatalk
I resolved the problem. Belkin rep explained to me that I need the N band.
I was using G the new update for the atrix updated the radio. My router was old and the firmware is outdated. Sounds like bs to me. Anyway bought a linksys today. Problem solved.
I was impatient. Will try changing the date just for giggles. For now Im surfing xda.
Edit: changing the lease time did not resolve the issue for me. The new router is working perfectly.
we have a Belkin 750DB, and a Netgear WNDR3300 and are experiencing the same issues on the belkin, but not the netgear. I haven't had a chance to try the difference between N and G on the belkin. We haven't found a resolution yet, the router is only a few months old, and costs way too much to change out... any else solved this really yet? besides falling back to the 36P radio?
I run a Netgear on G and another Netgear on N at home, and have no problems with either router with any radio. My network printer runs off the G network, so I switch the Atrix to that if I need to print, otherwise my Atrix connects to the N router.
(Split the G and N so I can run N devices only on one and maintain highest transfer speeds).
I think the sales guy was talking BS. Atrix works fine on either band.
..
Just a update on this...
I have tested Netgear, and Linksys routers
Both have performed flawless
It is only on the Belkin router that the issue occurs at least for me.
So it must be some conflict with the new radio and Belkin.
If anyone has had luck with Belkin please let me know your settings.
Hi all ,
I met wifi problem with a dozen roms ... i flashed and wipe ... firstly I think is my phone hardware problem , but after I changed the channel of my rounter to channel 1 ... the problem solved...(so far)... I would like to ask if any razr owner have the same problem also ?
Hi mate,
I'm experiencing some WiFi problems with my RAZR and the home Linksys router as well. Haven't tried your solution with Channel 1 yet, though, but I'm gonna go and switch to it right away and report the outcome.
EDIT: Weird... Now my WiFi connection is almost lightning fast and no data losses. Well, thanks, hiha!
Speaking of Linksys routers... a While ago I changed my Linksys WAG120N router from G mode to N mode. Strangely, my RAZR started to reboot randomly. I switched the router back to G, and everything got back to normal.
Funny things are happening, it appears.
My Linksys E4200 is currently in Mixed mode and set on Channel 1 - this appears to be the optimal configuration for work with RAZR.
I also have problems with wifi. Really bad signal at home, like 5 meter away it drops to zero
I tried channel one, still same problem.
I noticed when u hold the phone and cover the right side wifi drops and dies constantly. Just like the iphone 4
Sent from my XT910 using XDA
I'm on my 2nd Razr Maxx (first one had a cracked screen), and neither has/had any issues with my Wifi network. My router is on the 2nd floor (FiOS Actiontec, mixed mode G N). I get a good signal throughout my entire house, and have never had a single problem.
I hope ics fixs the wifi signal, its horrible. I am now on 2.3.6
Sent from my MZ601 using XDA Premium HD app
romdroid. said:
the right side wifi drops and dies constantly. Just like the iphone 4
Sent from my XT910 using XDA
Click to expand...
Click to collapse
this is spot when wifi chip is and probobly antenna
when i have hand in that place signal is much weaker - 20dbm
wifi issue
My wife has a droid 3 and I have a razr. I am running netgear routers
with dd-wrt open source software. Both of these phones were unusable
when we first tried them. I logged into my router and set the qos settings
to enable and both phones now work flawlessly. It seems that the wifi chip
in these phones cycles on and off to conserve power. Without the proper handshaking between the two devices ,when the phone chip shuts down the
buffer overflows in the router and it disconnects because the data
is no longer valid. By eneabling the quality of service setting the router and
the wifi chip use a protocol to prevent this buffer overfllow.
If you search the microsoft knowledge base you will find that vista and win 7
had to have a software upgrade to address this same problem when they
first came out.
Some modems have the qos disabled by default to maintain a higher
throughput.
If you go to the dd-wrt wiki and search for qos it goes into more detail
as to how this works.
Wifi issues here too.
Forget low connectivity, my phone blatantly refuses to even connect to a connection secured with 802. 1x EAP. It is embarrassing to say the least.
I have issues where mobile connection and wifi go blue to grey after a while and no longer work. Possibly what the op refers to.
Also, similar to the iphone4 problems, holding my phone reduces both wifi and mobile data signals drastically. Is this a general device issue?
I am wondering if its something the motorola ics release might address.
Sent from my XT910 using Tapatalk 2
I got the EVO 4G LTE last friday and, while it worked great, I had it for about 2 days before I noticed that there was something under the screen. I returned it and got a new phone, but unfortunately the new phone had the Wifi / 3G connectivity issue that seems to be happening on some of these phones where both will cut out randomly and while the 3G is connected, it will often get speeds as low as 20kbit/s. So I took that one back also for a third new phone in 7 days, but unfortunately, this new one also has the exact same connectivity issues. I'm wondering if it really is the phone and I should return it again, or if its something else going on. As it stands, my 3G is next to useless in most parts of Denver where I live and my Wifi is only good if I don't need to use it for more than about 10 mins at a time. I should also point out that I don't think its my wireless router since my old phone is on wifi at the same time and it never waivers.
Thoughts?
Thanks
Have you tried this?
http://forum.xda-developers.com/showthread.php?t=1683121
travisw0204 said:
Have you tried this?
http://forum.xda-developers.com/showthread.php?t=1683121
Click to expand...
Click to collapse
I'll give it a try, but I'm not sure I have the same problem, as it seems like the people with this problem experience almost no wifi connectivity at all due to the signal bouncing up and down. Mine just seems to disconnect once in while for a moment and then reconnect, but long enough to disconnect me from whatever I was using the net for (pandora, various games, store downloads). I hope this fixes it though, since I'm getting sick of replacing phones so often.
Well, this took all of 15 minutes to not work for me. Even with the wifi set to only 2.4GHz, it still disconnected. I guess I'm going to have to replace the phone again.
Have you tried power cycling the WIFI router? I had this problem before, but it seem to stop after I removed the power cord for about 1minute. Also, have you tried a different channel on the router. Depending on how close your neighbors are, you maybe getting interference from a nearby router.
I got mine on may 24th @ BB. Never had any issue other than a few lag moments. I run 5ghz and 2.4. Phone on 5ghz and 3g auto switch and NFC on and no issue. Still get over like 20+ hours moderate use.
leo72793 said:
I got mine on may 24th @ BB. Never had any issue other than a few lag moments. I run 5ghz and 2.4. Phone on 5ghz and 3g auto switch and NFC on and no issue. Still get over like 20+ hours moderate use.
Click to expand...
Click to collapse
My first phone worked great, but had the screen issue. Since then, its just been one bad phone after another... I'm on #5 now (#4 never even touched my hands as the salesperson noticed the same screen defect as my first while installing the screen protecter), and I've got a whole new problem where the upstream connection is much slower than the downstream and ends up getting stuck, with the only way to get it moving again being to turn off the 3G and then back on again.
sslbaron said:
Have you tried power cycling the WIFI router? I had this problem before, but it seem to stop after I removed the power cord for about 1minute. Also, have you tried a different channel on the router. Depending on how close your neighbors are, you maybe getting interference from a nearby router.
Click to expand...
Click to collapse
I have indeed tried all of these things with no luck.
I'm debating on taking mine in because of a yellow spot in the middle of the screen .
Sent from my EVO using xda premium
Depending on your router configuration it might drop your phone from the LAN.
Instead of using DHCP from the router, set a static IP through the phone. There's a guide here. But to sum up:
First, go to Settings > Wifi and tell your phone to disconnect from your network if you're already connected to it.
Select your network once again from the list, and enter your password as usual.
Tick "Show advanced options" and some extra options will appear. Select "IP settings" and choose "Static" instead of "DHCP."
IP Address: The IP address you want to assign to your phone. This should normally be taken from the pool of IPs available for devices to claim via DHCP (check your router's admin page if in doubt). Usually something on the same subnet as your router will do. For example, if your router is 192.168.0.1, then 192.168.0.2 to 192.168.0.254 should be good.
Gateway: The IP address of your router, usually 192.168.0.1, 192.168.1.1 or 192.168.1.254.
Network prefix length: This is a different way of specifying your network's subnet mask (check a conversion table here). For most, the default "24" will work just fine.
DNS1/DNS2: Your ISP's primary and secondary DNS servers. If you're not sure, you can always use Google's public DNS service by entering 8.8.8.8 and 8.8.4.4, as we've done in our screenshots above.
Click "Connect" and you should be good to go!
Click to expand...
Click to collapse
Whenever there is a Wi-Fi problem, you HAVE to try it on multiple access points because the issue might as likely be on your router's end.
As for the 3G, that might just be the area where you're at. It happens a lot more if they're doing maintenance on the towers. I have no insight on 3G, unfortunately.
Racer Of All said:
Depending on your router configuration it might drop your phone from the LAN.
Instead of using DHCP from the router, set a static IP through the phone. There's a guide here. But to sum up:
Whenever there is a Wi-Fi problem, you HAVE to try it on multiple access points because the issue might as likely be on your router's end.
As for the 3G, that might just be the area where you're at. It happens a lot more if they're doing maintenance on the towers. I have no insight on 3G, unfortunately.
Click to expand...
Click to collapse
The same behavior occurred on 3 different routers (home, starbucks, and school). Luckily enough, the newest phone seems to be working ok after 3 hard resets, so I've got my fingers crossed that it stays fixed...
I am using Verizon GS4.
Actually, I go to Columbia, but my GS4 keeps disconnecting and reconnecting immediately the wifi that Columbia provides.
Other devices have no such problem, and my GS4 does not have the same problem with other wifi networks.
I searched for relevant information on google so much, but nothing worked.
Could you guys help me identify what causes the problem and solve it?
Thank you.
johngalaxy said:
I am using Verizon GS4.
Actually, I go to Columbia, but my GS4 keeps disconnecting and reconnecting immediately the wifi that Columbia provides.
Other devices have no such problem, and my GS4 does not have the same problem with other wifi networks.
I searched for relevant information on google so much, but nothing worked.
Could you guys help me identify what causes the problem and solve it?
Thank you.
Click to expand...
Click to collapse
Well, for starters you'll need to provide more information, such as
is this a dev edition or regular verizon phone?
are you running a custom ROM and/or kernel?
can you use other wifi networks?
I've never had any issues with mine.
Mine is just a regular verizon phone and I don't root it.
With other wifi networks, there are no such problem.
Columbia provides two wifi networks: one is unsecured, the other is secured.
But, both of them have the same disconnecting and reconnecting problem.
Actually, I even got replacement from Verizon, but the replacement one also has the same problem.
Of course I did the factory reset, which did not work.
johngalaxy said:
Mine is just a regular verizon phone and I don't root it.
With other wifi networks, there are no such problem.
Columbia provides two wifi networks: one is unsecured, the other is secured.
But, both of them have the same disconnecting and reconnecting problem.
Actually, I even got replacement from Verizon, but the replacement one also has the same problem.
Of course I did the factory reset, which did not work.
Click to expand...
Click to collapse
Sounds like some compatibility issue with the access points AFAIK. I know there were some initial issues with some DLink consumer routers but this would be something new. You might want to see if you can find any information on the access points and report to Verizon/Samsung. For that matter you might report the issue to folks at Columbia and they might be of help.
That said, perhaps someone else has seen this and will chip in.
You are probably connected with DHCP. Sometimes I have found it useful to go into advanced options, and then click on "static". You should then see your IP address that DHCP has automatically assigned you. Try changing it and connecting. For example, if your IP is 192.168.0.7, try changing it to 192.168.0.45 or a number higher up.
Some of the routers have issues automatically assigning IP's. And with all of the connecting/reconnecting, the lower IP addresses can have issues. Assigning yourself an IP address that is out of the normal range that most connect in, can sometime help. My router at work does the same thing. So I set it up with an IP that was way out of range. 192.168.0.210. The DHCP service the router offers rarely assigns addresses in that range.
Also, sometime others will have done this already and assigned themselves a static IP in the low range. And sometimes the router will give seniority to someone connecting statically or that already has an IP or MAC that is filtered either on purpose or accidentally from an old configuration or user.
There are many scenarios. Including device fault. There could also be issues with the two routers or single router that is emitting both a secure and insecure connection.
Try the static IP address first, then report back.
Sent from my SCH-I605 using Tapatalk 2
It's likely to do with the WiFi Multimedia or equivalent in your router. It is especially prevalent in the Dlink DIR-655 and DIR-855 routers. If you have an "N" rated router (everyone should have) if you uncheck WMM (WiFi Multimedia) in your advanced router settings and reboot your router, you should not have any more constant connects or disconnects.
Sammy blames the hardware manufactures and the manufactures blames Sammy with each others firmware as the problem. I was using a DIR-655 router until i just updated mine last week to a Linksys EA4500 (N900) and no problems at all.
Just so you know, unchecking WMM means you force the router to basically run at "G" speeds instead of "N" speeds. WMM was a workaround compatibility fix during the time when "N" speeds were still in draft status, not official. New routers still use WMM but its all stable and new routers shouldn't have the same issues with the GS4.
90% of the time this is the exact issue people have with the constant disconnects with the GS4 with their routers. The fact it is at a university means you likely won't be able to fix it. You can try seeing if they can test this theory at their IT department but I have no clue if they will do it.
solved
I just set "Static IP" in the advanced option without changing IP address.
But, this solved my problem, thank you for your help especially h311sdr0id.
I constantly drop wifi in my house. Is this just my phone or is it an issue? Tried everything and won't stay connected. Network just disappears and then connects 10-15 second later.
I have some issues also. Just bad firmware on LG side
I'd check your wifi modem, I use my LG V10 on numerous different modems, and have no problems with it. It connects to my home, alone with a few places I go to, and even when tje signal is extremely weak. So I'm not seeing the same thing
Also have issues on Wi-Fi
2.4 seems to hold connection longer than 5ghz. Luckily I have unlimited data. I have almost never used WiFi on this device due to this. The problem is both on my Asus RT router and my brother's Netgear Nighthawk router. Both with latest firmware. I'd like to have the option of a stable WiFi connection though.
Mac address
frankiefumbles said:
2.4 seems to hold connection longer than 5ghz. Luckily I have unlimited data. I have almost never used WiFi on this device due to this. The problem is both on my Asus RT router and my brother's Netgear Nighthawk router. Both with latest firmware. I'd like to have the option of a stable WiFi connection though.
Click to expand...
Click to collapse
I've read a few posts that suggest being sure the MAC address of your phone is registered with your router. I've come from 2 galaxies and I do feel the LG is a little more sensitive to a low or fluctuating signal. I "feel" it, but everytime I actually compare, it doesn't seem to be the case
Thanks for the advice
mlg250 said:
I've read a few posts that suggest being sure the MAC address of your phone is registered with your router. I've come from 2 galaxies and I do feel the LG is a little more sensitive to a low or fluctuating signal. I "feel" it, but everytime I actually compare, it doesn't seem to be the case
Click to expand...
Click to collapse
Tried the registering the Mac on both bands. Tried several device resets. Disconnected all other attached devices from the router. Had much hope for this. But no bueno. Still dropped connection after less the three minutes. Disabled 4G and the other nanny settings for WiFi on the V10. Just hoping for the much needed firmware update (s) for this sweet phone.
Again, thank you for the advice and your time.