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Backstory: Staples initially had the TFP available online for a short period, but brought it down within a few days of making it available. I called asking why, and the rep didn't have any info, but told me they could special order me one so I could use my rewards that I have been accumulating (close to $300).
Ordered my TFP on 1/5/12 and was scheduled to get it about a week ago due to wholesaler backorder, but the shipping date got pushed to 1/25/12 due to unavailability. It was only another week, so I decided to wait. I called my rep yesterday around 5 since I hadn't received my package. He called around and eventually got to a specialist team that said that Staples is refusing to sell any more TFPs until all the bugs have been worked out and they can guarantee me a quality product that works as described, due to the abundance of returns and problems with the device in the past months.
Just thought it was interesting a retailer was taking a stand like this. At first I was upset because I know theres only about a 1/3 - 1/5 chance I'll get one with Wifi troubles, which is the only thing I fear. But knowing that I wont have to worry about setting up then returning and setting up again and returning that many people are having to put up with eases my mind, especially with my academics ramping up.
Just thought I'd share
Someone posted on another forum that for the same reason, Amazon currently isn't taking any new orders for the Prime.
Good I hope ASUS loses millions of dollers they deserve it.
It's hard to know what the overall return rate is because the general public usually isn't as anal as XDA'ers. But based on what's been shared here people have gone through four Prime's to get one they're satisfied with. 5% (1:100) is typical in electronics and it costs resellers 15-20% of their costs to process a return. If the Prime's running 1:4 alarms will go off in corporate offices that track return rates and failures. At $499 resellers are making less than $100 on the Prime's they sell. At some point, it becomes a tilt. Resellers will start asking for compensation or added margin to continue selling the Prime if Asus doesn't get their act together.
I'm either in the minority or I waited long enough for the problems to get mostly worked out. I received my Prime from Amazon last week and it's been flawless. Literally zero issues other than some minor light leaking, but I've not had a single device that wasn't guilty of that to some extent. Oh well, I hate to see Asus getting slammed like they are because I love their products, but maybe it's what they need to turn their quality control around.
I think its wise for retailers to refuse any release of a product that has a high return rate. Why? Because for every return, the retailer gets a bad stigma from consumers where they bought the product from. Yes, they dont make the product but they are responsible making decisions to stocking problematic products on their shelves. Then you have the an unnecessary que forming in in the line from the same product over and over again. I know my exchanges on bestbuy delayed them since their returns and sales where on the same line at the time when I arrived. Took my about 15 mins, they made no sales, and the line slowed down since I took up 1 of the 2 sales clerk. I returned it twice and my final was a refund of two tablets took 30 mins with 2 sales clerks. They had to open up another station while I was getting helped.
junrider said:
I think its wise for retailers to refuse any release of a product that has a high return rate. Why? Because for every return, the retailer gets a bad stigma from consumers where they bought the product from. Yes, they dont make the product but they are responsible making decisions to stocking problematic products on their shelves. Then you have the an unnecessary que forming in in the line from the same product over and over again. I know my exchanges on bestbuy delayed them since their returns and sales where on the same line at the time when I arrived. Took my about 15 mins, they made no sales, and the line slowed down since I took up 1 of the 2 sales clerk. I returned it twice and my final was a refund of two tablets took 30 mins with 2 sales clerks. They had to open up another station while I was getting helped.
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And then... They have to return it to Asus either from an individual store or by shipping it back to their central warehouse. It needs to be run through accounting to have the amount they owe Asus debited for sending it back. It has to be logged in case it's lost or damaged in shipping. Asus may or may not pay the return shipping costs depending on the contract they have with the reseller. Typically large resellers have a clause in their contracts to deal with returns in excess of X% that either trigger a renegotiation or some type of penalty. None of this is good for Asus' profitability.
All I can say is Damn! Lol. ASUS really needs to get on the ball, like yesterday, and deal with these issues head one. Its a shame as this is a great device when it isn't crippled with issues some have been dealing with, like my Prime. I've used mines nonstop since I got it on 12/22 n had no problems with it, aside from obvious GPS issue. I really like it alot n still consider it the best tablet I've had. Even better than my Ipad. BUT ISSUES can't be downplayed or ignored anymore by Asus. If some retailers are refusing to sell the Prime, this could be detrimental to Asus sales. I just hope for the best that they will resolve all of this in a timely manner. Its still only been a month since release so its early enough to turn things around.
MY Prime works well but with all this chaos going on, I've accepted the fact that Overall, Asus really f#&!?!# up this launch of a great product. Everyone's device needs to work great. We know there will be errors but its all adding up too much now. Its too many out there. Doesn't matter anymore if its the minority. It seems like enough now to be a serious problem for Asus.
Let us pray for them..lmfao
just lou said:
Someone posted on another forum that for the same reason, Amazon currently isn't taking any new orders for the Prime.
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That's the way it should be, stop the shipment and resolve the problem first. When Asus admitted gps problems and modified the specs without lowering the price, there's definitely something amiss with the product. This is further aggravated by the various problems encountered with this "brand new" product which was rushed out the door during the holiday season.
No Amazon, no deal!
Kind of makes me nervous to buy one. I follow these forums to see if it is worth picking up or waiting a little longer.
Yeah I'm highly disappointed with the Prime, overall this device seems to have skipped the whole test stage of development. I owned an original TF (that i bought in Apr 2011) and was very happy with how it performed and the support out of Asus. I'm returning my Prime today (bought from bestbuy Jan13th), I've waited as long as possible for Asus to address the issues and I'm fearful that this unit (TF201) will simply have to be discontinued (or drastic price reductions) in order to gain widespread traction in the market place. I know that ASUS says the new TF700 is slated to be a Premium product in the lineup, I'm just doubtful that it can stay at $600+. Add in the speculation and possibility that Apple will release a new product/features and the pressure on ASUS and others in the Android camp will be to compete aggressively on price.
With close to 60% of the tablet market (and one that is shrinking rapidly due to devices like Kindle Fire etc), it's pretty clear i think that we're about to see some significant changes soon....
I wish the MeMo was available today grrrr....
There are people on these forums that are up to 5 primes and are still looking for the perfect Prime. IT will take time for them to find the perfect one as there is not. So the returns they bring are killing ASUS.
There are also people like me who got a BC prime from gamestop that didn't have any issues aside from GPS. After a quick press near the GPS connector area, I can now stay locked on, even though signal is still low. No WiFi issues, no light bleed, no crashing, dock works fine, battery life seems great, etc.
1SiK1500 said:
Kind of makes me nervous to buy one. I follow these forums to see if it is worth picking up or waiting a little longer.
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Well two major online retailers, Amazon and Staples, have already decided to stop selling the Prime and I suspect a high rate of return has got them nervous too. Walmart carries the 101 but not the 201, and now I'm really curious at to why. Did they know something we don't?
---------- Post added at 10:41 AM ---------- Previous post was at 10:33 AM ----------
redpoint13 said:
There are also people like me who got a BC prime from gamestop that didn't have any issues aside from GPS. After a quick press near the GPS connector area, I can now stay locked on, even though signal is still low. No WiFi issues, no light bleed, no crashing, dock works fine, battery life seems great, etc.
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The spring loaded pogo stick connector is pure lame design, Asus used all kinds of ribbon connectors on the Prime but dropped the ball where it was critically important. Anytime a mechanical connection is used, it becomes a point of resistance to the rf signal and when oxidation tarnishes the contacts the reception get even worse. So two issues related to the rf signals are metal shielding and poor electrical contact. Cold solder joints may also be a factor, a rush job will surely contribute to that.
redpoint13 said:
There are also people like me who got a BC prime from gamestop that didn't have any issues aside from GPS. After a quick press near the GPS connector area, I can now stay locked on, even though signal is still low. No WiFi issues, no light bleed, no crashing, dock works fine, battery life seems great, etc.
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Theres obviously alot of primes out there that are perfectly fine. Like I said, most polls range from 20-30% of primes having wifi issues, clearly the largest problem among a list of 3-4 valid concerns. I just thought that it was interesting that retailers are actually stepping in to protect the consumer in such a dramatic way. I've never heard of anything like this, even with much bigger hardware failures (RROD anyone?).
Screwedupsmitty said:
Theres obviously alot of primes out there that are perfectly fine. Like I said, most polls range from 20-30% of primes having wifi issues, clearly the largest problem among a list of 3-4 valid concerns. I just thought that it was interesting that retailers are actually stepping in to protect the consumer in such a dramatic way. I've never heard of anything like this, even with much bigger hardware failures (RROD anyone?).
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I doubt retailers are stepping in to protect the consumer. Its more likely that the returns are making the retailers lose money and they refuse to buy anymore from Asus until they solve the problems.
Sent from my Transformer Prime TF201 using Tapatalk
No surprise there. I had 3 primes in my hands the last month.
2 in the US from Best Buy both with dead pixels
1 in the UK, tablet great except for a little light bleed but the dock was DOA. Couldn't get the dock to charge at all, like the battery is non-existant.
I am still trying for another one.. that's after John Lewis UK can't get any in stock and had to cancel.
Nervous getting it from Frys and Best Buy next week when I am in the US again. If I get it in the UK I can get 2 years warranty.
HiddenSanctum said:
I doubt retailers are stepping in to protect the consumer. Its more likely that the returns are making the retailers lose money and they refuse to buy anymore from Asus until they solve the problems.
Sent from my Transformer Prime TF201 using Tapatalk
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For sure an open box return item will no longer sell as brand new for the same price.
Mikers99 said:
There are people on these forums that are up to 5 primes and are still looking for the perfect Prime. IT will take time for them to find the perfect one as there is not. So the returns they bring are killing ASUS.
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*rolls eyes*
I've witnesses multiple smartphone and device launches, and I hear the same crap about foolish users returning 3-5 phones -- this is even for the HTC Evo and HTC Evo 3D which are regarded has being quite commercially successful.
There are some legitimate issues out there that warrant a return (serial number bug here comes to mind), but I'm willing to put money down that many of the returned units are fine, but were returned because of overzealous customers.
NeoteriX said:
*rolls eyes*
I've witnesses multiple smartphone and device launches, and I hear the same crap about foolish users returning 3-5 phones -- this is even for the HTC Evo and HTC Evo 3D which are regarded has being quite commercially successful.
There are some legitimate issues out there that warrant a return (serial number bug here comes to mind), but I'm willing to put money down that many of the returned units are fine, but were returned because of overzealous customers.
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True...I had ran out of thankx
Someone is offering me $450 for my Transformer Prime with the Keyboard dock. I am tempted to accept it, and wait for the prime or another tablet.
My problem with my tablet are the very weak wifi connection (for example, I cannot play HD videos on my TP whereas my EVO 4G plays the same videos with no problem at all, 3mb download while my computer gets 12mb), the lack of GPS connectivity (I have never been able to view a single satellite using GPS test), and I hate that ASUS chose to put only one speaker, which makes listening not really pleasant.
Do you think I should accept it or should I hope that ASUS will find a way to amke things better on the TP?
I don't know what kind of issues you have had, but I guess the question is do they make the tablet unusable for you, or do they just irritate you because you paid a premium for a high end tablet and (quite rightfully) expect it to work as advertised ? I ordered my Prime back in December, Amazon was out of stock and I had to wait, during the wait I read up on all the issues and seriously considered cancelling my order, but decided to give it a chance, Amazon's no hassle return policy helped a lot in this regard. I'm glad I decided to give it a whirl because the Prime meets my needs and is going to allow me to lighten up the gadget load while travelling, by replacing one of my laptops, my Kindle and potentially my iPod.
I have had my Prime for all of 8 days and so far I am pleased. The thing OTA'd itself to Sammich and presumably applied the wi-fi and GPS patches at that time. From what I have seen the wi-fi range isn't stunning, but it's more than adequate. The Wi-Fi King at my house is my little Toshiba NB201, it out ranges every other device we have in the place and it typically runs 3-8 db stronger than the Prime. But the Prime is right there with my iPod Touch, and seems a bit stronger than my wife's Toshiba laptop. GPS is so so, and that's not a real issue for me, but it'll lock up pretty quickly outside, and within 30 seconds in the house. I can't complain much about that. I have seen some of the other issues that people complain about, the browser was pretty dodgy for a couple of days after the Sammich update, I also noticed screen flicker after playing Spirit off the Market, but both those issues appear to have either fixed themselves, or the Prime pulled a fast one and updated without telling me. Either way they are fixed. I'd be hard pressed to take a $250-$350 hit unless the tablet was just unusable for my intended purpose. I hope this helps and good luck with your Prime, if you keep it make sure you hold Asus feet to the fire to get it fixed.
tablet and keyboard for $450 and you still thinking about it. Even if you don't want to keep it you can make profit out of it
Sent from my Transformer Prime TF201 using Tapatalk
Yep, I'd buy it off of you for that too. Why don't you throw in a SquareTrade warranty in and make this a perfect deal?
Sent from my Transformer Prime TF201 using Tapatalk
I was considering accepting because I am right now disappointed by the fact that I cannot watch HD videos on the net and, frankly, if a device is wifi only, the wifi connection should not suffer any weakness, and in my case, it makes me feel I have a useless device if I cannot do my favorite things on it. Also the fact that ASUS is releasing a new version of the transformer with a different back plate makes me think they now there is a problem with the current device and they are not able to fix it. But on second thought, I will keep it and hope ASUS does something to improve my experience.
Wendemixda said:
I was considering accepting because I am right now disappointed by the fact that I cannot watch HD videos on the net and, frankly, if a device is wifi only, the wifi connection should not suffer any weakness, and in my case, it makes me feel I have a useless device if I cannot do my favorite things on it. Also the fact that ASUS is releasing a new version of the transformer with a different back plate makes me think they now there is a problem with the current device and they are not able to fix it. But on second thought, I will keep it and hope ASUS does something to improve my experience.
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Lol the TF700 is just hteir "next" product that won't be out until the summer. People have also proved that hte case isn't what caused the issue. It's a bad connection to the antennas.
That said, the tablet plus dock cost $650. Are you saying you'd accept $200 less than what it costs???
nhshah7 said:
Lol the TF700 is just hteir "next" product that won't be out until the summer. People have also proved that hte case isn't what caused the issue. It's a bad connection to the antennas.
That said, the tablet plus dock cost $650. Are you saying you'd accept $200 less than what it costs???
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Someone would have to be a fool to accept that kind of loss....lmfao device still brand new...
If it's being proven by numerous owners and Asus's own claims that the aluminum backing is interfering with the signals of wifi and gps, what realistically should be a proper response to the customers?
We bought the devices and can't return them to the stores because of return time running out and firmware updates are not fixing the issue. Being that they are aware the aluminum is the problem how feasible would it be for them to recall them and change the back out for a different material? We still enjoy this device greatly and I can deal with waiting to have my back swapped out knowing when I get it back there won't be an issue with it.
Sure it's going to be expensive but so are class action suits by pissed off customers. Example is Apple settling their class action suit over the death grip problem. Why not nip it now instead of shipping more units out that will require RMA numbers and ruin the reputation of the company? I also understand the company bottom line is the defining factor but is it really worth the frustration of employee's and customers who are going to be left sour feeling with Asus products?
This is bringing back bad memories of when I owned an Asus Z71v laptop. Beautiful machine but getting them to replace my battery after they got a bad batch of cells from the oem was a pain until enough people complained.
ASUS has removed GPS from product specifications. For unsatisfied customers outside the return window, they have started to offer refunds. See my post: http://forum.xda-developers.com/showthread.php?t=1509819
call me crazy but i love the aluminum back looks amazing and feels very high quality. As long as my wifi is as good as it is atm i wouldnt want it any other way^^ I mean who cares about AGPS on a wifi only device anyway? Its nice that they put it in the prime, but you cant except good performance from it without network.
Gary keys already said itss not the aluminum backing thatss causing the issue
It's Not The Aluminum Back Cover
Most of us do not have issues with WiFi, Bluetooth, or GPS and we have the same aluminum cover as those with issues. I've seen my GPS go from great to nil as I "upgraded" from .11 to .14. To solve it I rooted it, went back to .11 and now I get 11-12 satellites indoors.
AMoosa said:
Gary keys already said itss not the aluminum backing thatss causing the issue
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I thought it was just the opposite. I thought I read in an interveiw by Engadet with Gary, and he said the aluminum back plate was the cause...
****ing_lukin said:
ASUS has removed GPS from product specifications. For unsatisfied customers outside the return window, they have started to offer refunds. See my post: http://forum.xda-developers.com/showthread.php?t=1509819
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Yes, this. Since ASUS is now offering refunds, nobody has anything to complain about. If your Prime doesn't work for you, return it. Nothing could be simpler.
I have aluminium backing and it's works and looks great. No solution needed.
Mcoupe said:
I thought it was just the opposite. I thought I read in an interveiw by Engadet with Gary, and he said the aluminum back plate was the cause...
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I got the impression it was both. The aluminum backplate does cause signal attenuation, and is without a doubt a factor with the GPS and WiFi problems the TP experiences, regardless of whether or not Gary and Asus wants to admit it.
However, I get the impression the backplate isn't the whole story for a few reasons. First, we've seen a great deal of variability in signal strength and performance. Considering everybody (presumably) has the exact same backplate, the wide range of signal performance has to be affected by other factors as well.
Additionally, Asus may have made some mistakes, but they aren't stupid. They know full well that aluminum blocks signal strength, and I very much doubt they engineered, tested, built and shipped a flagship product without ever taking the time to see if the back might be prohibitively blocking signals.
Finally, we've seen that software can and does affect everyone differently.
My personal theory is that we are seeing two sets of hardware- an initial rollout, and a slightly tweaked second batch. The variation between the two would explain why some people without problems started seeing problems with the .13 and .14 patches, and vice versa.
Hi,
this morning someone sent me a link from Tom's Hardware about this tablet. The articles mentions that some people have modded their case to improve GPS signals.
I wonder why Asus don't revise this product to address this issue.
Sent from my HTC Desire using xda premium
You DONT even have to do all that anymore. Asus is offering free GPS dongles to people who purchase a prime. Offer ends in July. Just take a look in my GPS dongle test thread. Then take a look at the link in my signature THST says positive transformer thread.
Prime is a great device. Get one asap
Well first of all, I find it hard to believe that the aluminum case is causing 100% of the problem. Because, if it were then like you said, why not just change the design of the backplate? My guess is that simply adding a plastic strip to the top of the backplate would not improve GPS performance that much. And personally I think the plastic strip look is ugly as hell. What they could have done is kept the all aluminum finish and just relocated the antenna to behind a speaker grill, which is similar to what other devices with metal casings have done. I am sure the GPS still wouldn't be 'professional grade' but it would at least be better than what we currently have.
Either way, the whole GPS problem was something that was obviously not 'caught' until really late in the production process. If it were caught earlier, I am sure something more pro-active would have been done about it. But by the time they found out, they were in too deep to make a hardware change as they were most likely already in mass production. The early regions of where the device was released they had already advertised the thing as having GPS, both on the box and on the official spec sheets. Then when it was released these people found out that GPS was virtually non-functional and ASUS had to quickly back track and pull GPS as a feature from the spec list. My guess is their lawyers told them they need to do something to avoid a class action law suit and any further bad press around this whole situation. So their options were:
1) Recall the device and then modify the hardware in some way to fix the GPS problem (whether that be done via a newly designed back pate or whatever). And then any new ones produced would obviously have this hardware change incorporated as well.
2) Offer a free addon that improves GPS performance.
As we now know, they went with option 2, which I am sure was also the cheaper route. Also, option 1 would imply an admission of guilt in that they messed up. The GPS dongle option allows them to say: "Although the TF201 is not a professional GPS device, as part of our unwavering commitment to our customers we are offering all customers who purchased a TF201 system a free external GPS extension kit, called a dongle, which may help improve signal reception and optimize the user experience".
Honestly I do not care about GPS in a tablet and I will probably only ever use my dongle a select few times in the entire span that I own and use the Prime. I do think it is good that ASUS is doing something about it though. Other companies may very well have just brushed this thing under the rug and moved on with life (which is what I assumed ASUS has been doing until we found out about the GPS dongle).
jordache16 said:
Well first of all, I find it hard to believe that the aluminum case is causing 100% of the problem. Because, if it were then like you said, why not just change the design of the backplate? My guess is that simply adding a plastic strip to the top of the backplate would not improve GPS performance that much. And personally I think the plastic strip look is ugly as hell. What they could have done is kept the all aluminum finish and just relocated the antenna to behind a speaker grill, which is similar to what other devices with metal casings have done. I am sure the GPS still wouldn't be 'professional grade' but it would at least be better than what we currently have.
Either way, the whole GPS problem was something that was obviously not 'caught' until really late in the production process. If it were caught earlier, I am sure something more pro-active would have been done about it. But by the time they found out, they were in too deep to make a hardware change as they were most likely already in mass production. The early regions of where the device was released they had already advertised the thing as having GPS, both on the box and on the official spec sheets. Then when it was released these people found out that GPS was virtually non-functional and ASUS had to quickly back track and pull GPS as a feature from the spec list. My guess is their lawyers told them they need to do something to avoid a class action law suit and any further bad press around this whole situation. So their options were:
1) Recall the device and then modify the hardware in some way to fix the GPS problem (whether that be done via a newly designed back pate or whatever). And then any new ones produced would obviously have this hardware change incorporated as well.
2) Offer a free addon that improves GPS performance.
As we now know, they went with option 2, which I am sure was also the cheaper route. Also, option 1 would imply an admission of guilt in that they messed up. The GPS dongle option allows them to say: "Although the TF201 is not a professional GPS device, as part of our unwavering commitment to our customers we are offering all customers who purchased a TF201 system a free external GPS extension kit, called a dongle, which may help improve signal reception and optimize the user experience".
Honestly I do not care about GPS in a tablet and I will probably only ever use my dongle a select few times in the entire span that I own and use the Prime. I do think it is good that ASUS is doing something about it though. Other companies may very well have just brushed this thing under the rug and moved on with life (which is what I assumed ASUS has been doing until we found out about the GPS dongle).
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+1...although the solution of a GPS dongle really kills the idea of a TRANSFORMER prime...cant use it with the keyboard dock, and its not as flush and they said it is..you wont be able to use majority of the leather cases and etc when you are using the dongle
I have owned the prime for months. My wifi strength is fine and I dont use GPS enough to justify the problem.
proxus01 said:
I have owned the prime for months. My wifi strength is fine and I dont use GPS enough to justify the problem.
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Same here.
Sent from my Transformer Prime TF201 using Tapatalk 2
kwazytazz said:
+1...although the solution of a GPS dongle really kills the idea of a TRANSFORMER prime...
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Not really - now it can TRANSFORM into a 'professional grade' GPS device! ;-)
Regards,
Dave
Sent from my GT-N7000 using Tapatalk 2
jordache16 said:
why not just change the design of the backplate?
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They are, for the 300 and 700 series, back to plastic where the radios are going. iPad tried behind the speaker grille and it still has issues. Its better than nothing but def not perfect.
Yes, the black strip doesnt always look as appealing, however you could cover it with a case or carbon fiber sticker or whatever, i'd much rather go for plastic strip over no radio reception.
And also yes, the interference can definately be 10000% caused by the metalic back plate. Both by blocking the signal and RF noise. Everything pretty much is grounded to the metal back and it, in turn, has a lot of RF noise associated with it. If i attach a lead to the gps or wifi contact inside the tablet and have the wire run outside the tab i get excellent reception. Once that wire goes within about an inch of the tablet the signal drops dramatically. Even if the access point is on the proper side of the tablet so its not blocking the signal.
Asus knows how to make killer electronics. they did an amazing job on the prime, however the demand caught them off guard. They tried to do something different with the metalic design and got caught with their pants down. They will get it right eventually and in the mean time we are at least getting SOMETHING (free dongle for gps, why not?)
The prime is a great tablet, awesome for watching movies, playing games, browsing the internet. ya, the wifi is not that great, i look forward to mods for using the dongle for wifi instead of GPS, but in the mean time this is the best we got, and its good enough. When the 700 comes out i may sell my prime for that but i got money in my pocket. if your on a budget, buy the TF101, its still better than any other tablet (aside from the 201 IMO), or wait for the 300 series which will still be a cost efficent tablet.
Asus is doing their best to remedy this situation. They are a big company and big machines move slow. Considering their track record i will still continue buying their products. I have been impressed overall by the prime, and the 101 before it, and look forward to the 700 when it comes out. Continue doing your research and determine what is going to be important for you (and if you do go Prime make damn sure to test it every way you can before accepting it).
proxus01 said:
I have owned the prime for months. My wifi strength is fine and I dont use GPS enough to justify the problem.
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Same for me.
proxus01 said:
I have owned the prime for months. My wifi strength is fine and I dont use GPS enough to justify the problem.
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SoTacMatt said:
Same here.
Sent from my Transformer Prime TF201 using Tapatalk 2
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texstar said:
Same for me.
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same here..lmao
my wifi been been performing great where ever i go. whether at home, traveling and tethering, or some where else and hooking up to another public or private network.
The worst problem with the prime is the constant freezes it has...
It`s frustrating.
Tried all the browsers people recommend and the problem persists.
Sent from my GT-I9100 using XDA
I've had enough of this freezing, light bleeding, gps deficient tablet
Is asus still offering full refunds?
http://forum.xda-developers.com/showthread.php?t=1430512
walie said:
I've had enough of this freezing, light bleeding, gps deficient tablet
Is asus still offering full refunds?
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Well, instead of posting a stupid link, I'll just answer your question. Unfortunately they are not. Asus has taken advantage of many in my opinion, because they're unwilling to try to make things right w/ the many dissatisfied consumers who have purchased their defective tablet.
This is the last anything I buy from assus
Sent from my Samsung iDroid
I've had to give in and obtian a refund, tried for too long to use it effectively.
The GPS dongle doesn't even work for me
i purchased 1, used for 2 weeks then now sent for RMA for more than 1 month already, still not in my hand yet.
totally disappointed about asus and this sh.t
i will say bye bye the asus forever
That would be pretty lame if true. I was going to ask for a refund when they started all the talk about a big announcement. While I appreciate the GPS dongle, this really isn't a fix. For me it would need to work with the dock installed because that is how I would tend to use it as the passenger in a vehicle/carpool or whatever. Also the BT/Wifi dropout is kind of a big deal to me. So I guess I should have asked for a refund when I had the chance instead of giving ASUS the opportunity to make it right. I haven't bashed ASUS up to this point, but if this is true this will be the first time. I think they should give everyone who purchased thinking they would have GPS a reasonable opportunity to get a refund.
Touch Wood but
I dont have any of the issues that would make me turn down the TP..
I might (barely noticeable) have some light bleeding on the top left side... maybe 0 GPS signal.. and if you really need a 10.1" cover the whole fu* window of you car GPS, you can get the GPS dongle..
But my Wifi is just as good if not better than my Galaxy S2, it preforms like a beast when I need to open large 100mb+ pdf's, editing that last few values on exel spreads before the reports need to go in, makes the keyboard a life saver..
watching a movie when I dont have much to do, play the odd game to kill some time..
None of these features can be out done by any other tablet..
and dont even come with the new IPAD retina display bla bla BS, cause if I have to wait 30min+ for iTunes to convert a 30min TV series so the stupid thing can play it, I wouldn't have time to use it..