Related
Hi all,
I had a big spot (3'') at the middle of my tab. It seems it is related to case warping and NOT related to temperature, etc. What I am describing worked for me and my tab now has a perfect screen (this is the 7th day).
I solved it by doing the following:
1) put the tab on a flat table. The screen should face upwards.
2) with two fingers push down at the top left and top right corner at the same time. You should try to "bend" the top corners towards the table. This will pull the screen away from the digitiser.
While you do this you should see the spot shrinking. If it does put some more pressure until it completely disappears. Don't put too much pressure to break anything
If, while you push, the spot doesn't shrink then stop and try the bottom left/right, perhaps your tab is bent there...
Hope it helps.
DISC:
I am describing here what worked for me... it might not work for everyone... don't blame me if it doesn't work or if it makes the situation worse.
Putting in the fridge less than 10 minutes works for me
Sending mine back to Samsung to have the LCD replaced worked for me. It's obviously a flaw in the design and the rush to get it to market without thoroughly testing it is the root of the problem.
Why on earth would you try to fix something like this yourself? You won't fix it, and its likely you will make it worse (battery damage etc)
This is why manufacturer gives you warranty, with gtab you have 2 yrs of it... I just send it few weeks without won't kill you but at least you will have fully functional device...
Sent from my GT-P7510 using xda premium
Mmmm Sure this helps?
I'm kinda scratching my head over all these fridge repairs for the Newton's rings problems. There shouldn't be a single 10.1 Tab anywhere on the planet that isn't in warranty. Just get it repaired/replaced.
None of the published fixes worked for mine anyway. Tried refrigerator, freezer, blowing, pushing, twisting, etc.
Verizon is replacing it. Just get it fixed right.
My biggest concern is the couple of reports of folks getting it back from Samsung and having the exact same problem reappear after 2 months. I am not sure anyone has conclusively confirmed an "improved" screen being installed during warranty service.
Could indicate the hardware is just fatally flawed for being subjected to heat >80F and any kind of pressure on the screen.
Keeping my fingers crossed that I get mine back with some sort of new and improved screen.
Works Like Charm
Tried this myself and it worked perfect!!! Thanks so much!!!
I didn't even know it existed until I was messing around with my camera in the dark last night and could see it in the picture. Since then I have come across topics talking about the problem, and I almost feel like more phones have it than don't have it. I am getting tired of exchanging these phones. I started with a skyrocket then exchanged it for another skyrocket after the screen got really scratched up after about 10 hours of owning it and barely even touching it. I then exchanged the second skyrocket for the sg2 because it was $100 cheaper and I read that the sg2 is actually a more powerful phone. I was extremely happy with my choice until I noticed the the screen on my phone appeared to not be set properly. The bottom portion of the screen was about flush with the bezel while the top was recessed into the bezel. This phone was perfect until I came across the spotting issue. This is honestly something I could live with since I will rarely be in a situation where I will see it, but it is annoying that samsung can't get their QC straight. The thought crossed my mind to just get my money back and hope that the nexus comes out.
JaRay said:
I didn't even know it existed until I was messing around with my camera in the dark last night and could see it in the picture. Since then I have come across topics talking about the problem, and I almost feel like more phones have it than don't have it. I am getting tired of exchanging these phones. I started with a skyrocket then exchanged it for another skyrocket after the screen got really scratched up after about 10 hours of owning it and barely even touching it. I then exchanged the second skyrocket for the sg2 because it was $100 cheaper and I read that the sg2 is actually a more powerful phone. I was extremely happy with my choice until I noticed the the screen on my phone appeared to not be set properly. The bottom portion of the screen was about flush with the bezel while the top was recessed into the bezel. This phone was perfect until I came across the spotting issue. This is honestly something I could live with since I will rarely be in a situation where I will see it, but it is annoying that samsung can't get their QC straight. The thought crossed my mind to just get my money back and hope that the nexus comes out.
Click to expand...
Click to collapse
Return it directly to Samsung if you are having that much of a problem, I have never encountered anyone directly who has had the same problem but you do have some recourse to c.y.a.
I'd take it back to the store you got it at, and if they aren't willing to do something you should be able to send it to Samsung to get it repaired/replaced.
Good luck!
JaRay said:
I didn't even know it existed until I was messing around with my camera in the dark last night and could see it in the picture. Since then I have come across topics talking about the problem, and I almost feel like more phones have it than don't have it. I am getting tired of exchanging these phones. I started with a skyrocket then exchanged it for another skyrocket after the screen got really scratched up after about 10 hours of owning it and barely even touching it. I then exchanged the second skyrocket for the sg2 because it was $100 cheaper and I read that the sg2 is actually a more powerful phone. I was extremely happy with my choice until I noticed the the screen on my phone appeared to not be set properly. The bottom portion of the screen was about flush with the bezel while the top was recessed into the bezel. This phone was perfect until I came across the spotting issue. This is honestly something I could live with since I will rarely be in a situation where I will see it, but it is annoying that samsung can't get their QC straight. The thought crossed my mind to just get my money back and hope that the nexus comes out.
Click to expand...
Click to collapse
Never seen any of the issue you speak of, and sold tons of these phones. Have one myself, and again, never seen these issues. No offence, but sounds like your either extremely OCD, or lying to make Samsung look bad.
I had that issue on both phone the second was even worse a thick transparent black line was accros and down the screen. It was worse when I watch Netflix or movies at night. I ended going to Device support center and they order me a new one. This current one has a small blob on the top left but is minimal
So I just leave it.
Sent from my SAMSUNG-SGH-I777 using xda premium
Im so frustrated by the touch screen on my ZU, its so Sensitive (or under Sensitive ) that i always accidentally select items or make phone calls when i scroll through lists. I've updated to latest firmware already but same thing
Is no one else experiencing this? I only see a complaint occasionally. I brought the phone to Sony of Taiwan and they said it seems normal and dont recommend i send it in for repair.
viclee888 said:
Im so frustrated by the touch screen on my ZU, its so Sensitive (or under Sensitive ) that i always accidentally select items or make phone calls when i scroll through lists. I've updated to latest firmware already but same thing
Is no one else experiencing this? I only see a complaint occasionally. I brought the phone to Sony of Taiwan and they said it seems normal and dont recommend i send it in for repair.
Click to expand...
Click to collapse
Things like this are always a double edged sword.
On 1 hand people will see this as an issue and dislike it, or others like myself will like it as it makes the screen effortless to interact with.
I can see your point though, especially if you are coming from a device with a screen not as sensitive.
I come from an iphone, and have played extensively with a S 3,none of which have these issues,and are just as effortless
ScottishSwan said:
Things like this are always a double edged sword.
On 1 hand people will see this as an issue and dislike it, or others like myself will like it as it makes the screen effortless to interact with.
I can see your point though, especially if you are coming from a device with a screen not as sensitive.
Click to expand...
Click to collapse
viclee888 said:
I come from an iphone, and have played extensively with a S 3,none of which have these issues,and are just as effortless
Click to expand...
Click to collapse
Are you running the latest update? .475.
viclee888 said:
Im so frustrated by the touch screen on my ZU, its so Sensitive (or under Sensitive ) that i always accidentally select items or make phone calls when i scroll through lists. I've updated to latest firmware already but same thing
Is no one else experiencing this? I only see a complaint occasionally. I brought the phone to Sony of Taiwan and they said it seems normal and dont recommend i send it in for repair.
Click to expand...
Click to collapse
I had this problem with the Sony Tablet Z and it drove me crazy.. a software update fixed the issue but I returned the tablet anyways. But I have seen no issues like that with my Ultra Z.
Yup, updated this morning hoping for a fix but seems the same. ..trying to do factory restore right now to see if that helps
.475 seemed to have fixed that issue on my phone.
Sent from my C6802 using Tapatalk 2
A factory reset DID help ! The touch still has occasional issues but much better now ... Finally can use the phone properly
Sorry, it didn't help. problem still exists and Sony is telling me this is acting as suggested. I guess I'll have to wait for someone (hopefully) come up with a sensitivity adjustment.
Did you apply any screen protector as certain bad screen protector will affected the sensitive issue.
Other wise, did you a iPhone ex owner. No biased on this, but base on what I had seen so far, certain iPhone owner can't proper use Android phone due to the touch & scroll method is different. Android only need to slightly touch not like iPhone need much pressure on it.
I've removed the screen protector, same thing.
It can't be an iphone vs android thing, the problem doesn't exist on Samsung devices I've played with or my Nexus 7.
It feels more like the screen is not sensitive enough? It isn't registering that I am still scrolling and so it registers a finger "lift" and selects into an item. Same thing if I try to hold a key on the keyboard to access secondary letter (holding down on a key to select comma, for example) it'll repeat hitting that key. I have to exert a lot more pressure and be very sure my finger doesn't move to properly access the secondary key.
viclee888 said:
I've removed the screen protector, same thing.
It can't be an iphone vs android thing, the problem doesn't exist on Samsung devices I've played with or my Nexus 7.
It feels more like the screen is not sensitive enough? It isn't registering that I am still scrolling and so it registers a finger "lift" and selects into an item. Same thing if I try to hold a key on the keyboard to access secondary letter (holding down on a key to select comma, for example) it'll repeat hitting that key. I have to exert a lot more pressure and be very sure my finger doesn't move to properly access the secondary key.
Click to expand...
Click to collapse
The repeat-hitting when tap-hold is very abnormal. Why your service center didn't recognize that as a problem when they examine it? I think you should request for replacement.
I also had the same problem... touchscreen is a little bit buggy.. but the latest patch did fix a little bit.. but its still there. still far from my ip5 , s3 s4 note 1 note 2... hope they will fix these soon.
I have exactly the same problem on mine, sometimes is really hateful but for sure when rooted we will be able to change that value.
I also have major issues with the screen.
The best way to illustrate the problem is by holding a finger on the screen on the lockscreen.
It just flickers a lot like I'm tapping repeatedly on the screen.
I've updated and factory reset without it fixing anything :/
I was wrong, I still have issues. The newer firmware just made it overall a little "better" but I am going to send it in for repairs...this is ridiculous.
AyuCon said:
I also have major issues with the screen.
The best way to illustrate the problem is by holding a finger on the screen on the lockscreen.
It just flickers a lot like I'm tapping repeatedly on the screen.
I've updated and factory reset without it fixing anything :/
Click to expand...
Click to collapse
should I wait for next update?
I'm having the same issue with the screen sensitivity. It also skips when using a pencil as a stylus, which is the main reason I bought this phone- to draw and take notes. I don't like amoleds, need pentaband and can't fit anything bigger than the z ultra into my pocket. It has become very annoying, and I'm wondering if I should hold out for the next update or send it in now...I have no backup phone.
ali1031 said:
I'm having the same issue with the screen sensitivity. It also skips when using a pencil as a stylus, which is the main reason I bought this phone- to draw and take notes. I don't like amoleds, need pentaband and can't fit anything bigger than the z ultra into my pocket. It has become very annoying, and I'm wondering if I should hold out for the next update or send it in now...I have no backup phone.
Click to expand...
Click to collapse
I've sent it in yesterday.
The Sony associate said he can see the issue as being "screen more sensitive than usual" but can't promise anything. He said he will demonstrate it to his colleagues as the repair form lists the symptoms vaguely as "screen erraticly jumps" which doesn't describe the problem accurately.
I will know within 2 weeks and post the results here. I am not holding my breath, though, as I think Sony has pointed out that the specialty feature of the ZU using a pencil to control the screen is produced by turning up the sensitivity of the touch screen. Kind of like Samsung Galaxy S4's feature of allowing users to use the touchscreen with gloves on. At least Galaxy users can turn the damn feature off!
Interestingly enough, while in the repair line I met another user who has a ZU and I asked if he had the same issues. He said no, he didn't have that issue at all.
Sony Taiwan sent it back to the repair shop stating they updated it to .475 and there shouldn't be any problems. Problem is, I already had updated it to .475 when I brought it in for repairs. Problem still exists and I have them send it back. If this doesn't improve I can only blame myself....should have bought a samsung!
Apparently Sony Taiwan refuses to offer any fix for this as they stated this "sensitivity" is needed for the pencil stylus feature.
Very unfortunate, very lame.
Anyone want to buy a 2 week old Sony ZU in Taiwan?
Sometimes if my G5 has not been used for an hour or so, it is refusing to wake up from double tap, power button or volume button quick shortcut. Only plugging it in has seemed to wake it up on these occasions.
Has anyone else had this issue?
Not yet.
I am chocking this up to poor software implementation using the ambient sensor. I found similar issues that the OP was describing, and in my testing, was able to verify something is wonky with how the phone "thinks" it is being looked at or not.
Simply put, if you cover the ambient sensor and the camera (on my device) with your finger, while the phone is asleep/screen off, no matter how many times you press the power button on the back/fingerprint scan, the screen will fail to come up. The moment I introduce some light into the room (open up the sensor), I am able to get response back on the phone.
Ran into this issue last night and for the life of me couldn't figure it out until daylight hit . Also, my case might be obstructing the sensor (lifeproof fre), but I also noticed the issue with no case on.
Logically, I imagine LG was trying to limit power consumption with accidental presses, etc. If the phone knows it is in a dark place, it won't respond (because it thinks it is in a pocket or a bag of some sort). My rebuttle for this is how do they anticipate planning for night-time use of the phone, or are we limited to a daywalker only device?
I am heading down to an AT&T store and seeing if I can replicate this on demo units as well. In which case, we know the issue is inherent in the device (and hopefully addressed in a software update). If I am not able to replicate this at the store, then I bet OP and I got bad units.
Thanks for looking. If anyone has any feedback, or can repro or not repro this issue, please chime back .
mikeythedude said:
I am chocking this up to poor software implementation using the ambient sensor. I found similar issues that the OP was describing, and in my testing, was able to verify something is wonky with how the phone "thinks" it is being looked at or not.
Simply put, if you cover the ambient sensor and the camera (on my device) with your finger, while the phone is asleep/screen off, no matter how many times you press the power button on the back/fingerprint scan, the screen will fail to come up. The moment I introduce some light into the room (open up the sensor), I am able to get response back on the phone.
Ran into this issue last night and for the life of me couldn't figure it out until daylight hit . Also, my case might be obstructing the sensor (lifeproof fre), but I also noticed the issue with no case on.
Logically, I imagine LG was trying to limit power consumption with accidental presses, etc. If the phone knows it is in a dark place, it won't respond (because it thinks it is in a pocket or a bag of some sort). My rebuttle for this is how do they anticipate planning for night-time use of the phone, or are we limited to a daywalker only device?
I am heading down to an AT&T store and seeing if I can replicate this on demo units as well. In which case, we know the issue is inherent in the device (and hopefully addressed in a software update). If I am not able to replicate this at the store, then I bet OP and I got bad units.
Thanks for looking. If anyone has any feedback, or can repro or not repro this issue, please chime back .
Click to expand...
Click to collapse
I have also experienced this issue (opened a thread a week ago). I have the exact same lifeproof case and my problem occured at night as well. Phone did not want to wake up at all until I either restarted it or had some light in the room.
Same problem, same case.
What I have found is if you pull the phone out of the case it wakes up. Thinking proximity sensor.
Sent from my LG-H830 using XDA-Developers mobile app
Yup. It really doesn't take much extra coding for them to allow the power button to "Always Wake" the device... I imagine there will be an update in the near future.
As for me... jumping ship to the S7 edge. I really liked the G3, and was hoping this phone could have been that for me... Well, not like I really swap batteries out often anyway
Same case. Same issue. Take the phone out of the case and throw a blanket over yourself and the phone. (Simulating night) and my screen unlocks easy peasy. Something about this lifeproof case. You would think this issue would have been caught in testing and QC.
Yes the phone has a built prox. override. But it only becomes an issue at night. Outside of the case I have no issues with prox. sensor.
I have experuenced this exact same issue with my g5. Whenever its in the dark the power button nor the double tap will wake the screen when in the lifeproof fre case. When out of the case the phone works just fine.
Word to the wise though if you have a zagg glass screen protector and drop your phone both the screen protector and the screen with shatter even if in the lifeproof case. I just experienced this and now have a replacement phone. Just a heads up.
soninja8 said:
I have also experienced this issue (opened a thread a week ago). I have the exact same lifeproof case and my problem occured at night as well. Phone did not want to wake up at all until I either restarted it or had some light in the room.
Click to expand...
Click to collapse
I have the rs988 variant and I have noticed this behavior when screen is in always on mode: if I suddenly change from light to dark by covering sensors, the always on clock goes out and nothing I do will allow it to wake up, until I allow brighter light again and the clock reappears. and I can use the double tap and power button again to see the screen. I also notice that the always on clock seems to have an auto brightness independent of the screen settings - I leave screen at 50% no auto brightness, yet I still see clock light levels dim in low light, One other thing - I notice that when I answer a call the screen blanks out (the way it is supposed to ) but does not reappear until I press the power button, just taking away from my ear does not bring display back; I also have the lifeproof case. and just removed it and verified my display now works when I take away from my ear; I just took some spray lens cleaner and cleaned all the surfaces of the phone and case with a microfiber cloth and put it back together and has vastly improved the issue, maybe gone, not sure yet. Update: seems like no matter how clean it is there is still a problem with the case doing something to the proximity detector, cleaning made it better. I can always wake up with the power button for the calling screen(sometimes swiping across top sensor too), wonder if the sensor is a passive light sensor or active (rf/infrared emission)
Same issue here same life proof case however it's getting worse as I am a mechanic and this phone goes through greasy hell. The plastic lenses on the lifeproof case are getting scratched and it's getting worse. It is also having a hard time autofocusing through this case. When you pull it out the phone is gorgeous and looks brand new. Good case but it has some downsides. Still better than a broken phone.
daniel3016 said:
Same issue here same life proof case however it's getting worse as I am a mechanic and this phone goes through greasy hell. The plastic lenses on the lifeproof case are getting scratched and it's getting worse. It is also having a hard time autofocusing through this case. When you pull it out the phone is gorgeous and looks brand new. Good case but it has some downsides. Still better than a broken phone.
Click to expand...
Click to collapse
There are allot of other cases you can use but not waterproof. That really sucks good thing for this thread I was going to buy a lifeproof case. Using a otterbox defender right now. Thanks for the post guys saved me some grief.
still under warranty?
daniel3016 said:
Same issue here same life proof case however it's getting worse as I am a mechanic and this phone goes through greasy hell. The plastic lenses on the lifeproof case are getting scratched and it's getting worse. It is also having a hard time autofocusing through this case. When you pull it out the phone is gorgeous and looks brand new. Good case but it has some downsides. Still better than a broken phone.
Click to expand...
Click to collapse
if still under warranty, see if they will honor it. They did with mine but that was right at the beginning when these problems were linked to the case; mine was in the first 3 months, but the new one worked well for a while, now a little flakey again but not enough to bother me...too bad, a great case otherwise
mikeythedude said:
I am chocking this up to poor software implementation using the ambient sensor. I found similar issues that the OP was describing, and in my testing, was able to verify something is wonky with how the phone "thinks" it is being looked at or not.
Simply put, if you cover the ambient sensor and the camera (on my device) with your finger, while the phone is asleep/screen off, no matter how many times you press the power button on the back/fingerprint scan, the screen will fail to come up. The moment I introduce some light into the room (open up the sensor), I am able to get response back on the phone.
Ran into this issue last night and for the life of me couldn't figure it out until daylight hit . Also, my case might be obstructing the sensor (lifeproof fre), but I also noticed the issue with no case on.
Logically, I imagine LG was trying to limit power consumption with accidental presses, etc. If the phone knows it is in a dark place, it won't respond (because it thinks it is in a pocket or a bag of some sort). My rebuttle for this is how do they anticipate planning for night-time use of the phone, or are we limited to a daywalker only device?
I am heading down to an AT&T store and seeing if I can replicate this on demo units as well. In which case, we know the issue is inherent in the device (and hopefully addressed in a software update). If I am not able to replicate this at the store, then I bet OP and I got bad units.
Thanks for looking. If anyone has any feedback, or can repro or not repro this issue, please chime back .
Click to expand...
Click to collapse
It's not a bug and not poor implementation. Its not light for "dark rooms" lol.. As far as I know it's the proximity sensor. When it is blocked it means the phone is in a pocket or bag and should not register taps. It really makes sense. If you dont xover the sensor and double tap doesn't work ..well.. Well, eother you have defective device or sensor , or the sensor is blocked (maybe bad screen protector?). This didnt happen with my G5 even once. It works 100% (assuming I tapped the same place)
Are the problems as described in this thread still manifesting on current firmware?
So a couple things but my main issues is maps. I haven't found anyone with this problem yet. When driving the navigstion marker is constantly pausing. Maps is not freezing however. The marker just stops and stays stopped for like 5 seconds then catches up and tracks me for 1 second or 2 then stops again.
Another issue I've noticed as I have called for a replacement(I actually have had to call twice and have three lg g5's in front of me) is that when I got my first replacement the screen seemed kind of dull compared to my original. When I put the two next to each other i realized that it wasn't that it was dull but a bit yellowish. My original reason for wanting the phone replaced was because of maps, the button to eject the module was not flush and stuck out at an angle and the module piece itself was offset. This phones button and module piece were fine and so I called again and they sent out another one. This thrid phones screen has the same issues as well as the original issues from my first phone. I spent an hour making sure all the settings were the same and even ruined my screen protector by taking it off to make sure all phones were under similair conditions. I'm now not sure what to do. Should i call them up and ask them to send out a fourth one? This is becoming insane.
Would you have noticed the yellow tint if you did not have another sitting next to you? I noticed my battery eject button looked a little crooked when I read your post and pushed on it a bit and now it is flush.
Sent from my LG-H830 using XDA-Developers mobile app
Zerdalias said:
So a couple things but my main issues is maps. I haven't found anyone with this problem yet. When driving the navigstion marker is constantly pausing. Maps is not freezing however. The marker just stops and stays stopped for like 5 seconds then catches up and tracks me for 1 second or 2 then stops again.
Another issue I've noticed as I have called for a replacement(I actually have had to call twice and have three lg g5's in front of me) is that when I got my first replacement the screen seemed kind of dull compared to my original. When I put the two next to each other i realized that it wasn't that it was dull but a bit yellowish. My original reason for wanting the phone replaced was because of maps, the button to eject the module was not flush and stuck out at an angle and the module piece itself was offset. This phones button and module piece were fine and so I called again and they sent out another one. This thrid phones screen has the same issues as well as the original issues from my first phone. I spent an hour making sure all the settings were the same and even ruined my screen protector by taking it off to make sure all phones were under similair conditions. I'm now not sure what to do. Should i call them up and ask them to send out a fourth one? This is becoming insane.
Click to expand...
Click to collapse
M8, internet is filled with people having issues with G5. Before you say S7 fanboy i have mine pre-ordered already.
All these issues are making me want to cancel my order and wait for something else. I really want to give LG the benefit of the doubt but everytime i open up a webpage regarding G5, there is always someone having an issues of some sort.
I am beginning to think that all this QC issues are actually true and LG really dropped the ball with G5.
As for you question, Return it !! All these faulty units are being floated between customers without them being sent back to LG and thats why you will never get a perfect unit. Wait for something like Nexus 7 or HTC/sony heck even Mi5 Pro if you can get ur hands on one.
GL
Probably not. However, after seeing it I can tell without comparing it to another device. I had my friend come in and randomly show me one of the devices at a time and everytime I could pick out the yellowed ones. They also don't get as bright, it's not significant however. I feel that you wouldn't notice it until you see somone else's device. Then after that it will be all you can see. In the morning I'm going to test them to see if they also have the screen bloom and backlight bleed. If so then that just might be another side effect of the bad screens.
Ray,
I honestly wouldn't worry. The only place I see these problems being dicussed is here and it's not even a flood of people. It's pretty minor conpared to how many people probably have these devices in hand already. I still love this phone despite these problems. In fact, it's so far my favorite phone I've had in a while.