Received my prime yesterday, but it won't charge. Neither will the dock. I'm able to transfer files with the cable though. Tried with several outputs like the charger that comes with, computers usb output and another usb output. I wouldn't charge in the beginning then it suddenly started charging after a while. After that I updated to ICS and now it won't charge again.
Sent from my GT-I9100 using XDA App
From the sound of it either your cable or your wall charger might be defective. Might want to have it exchanged.
Sent from my Galaxy Nexus using Tapatalk
try re-assembling your charger (wall plug pins to the transformer block.)
The connection between the two bits can be flakey .
(I had the same problem with mine but fine now.)
Find someone else with a prime and gradually substitute the components : pins, charger and cable.
FG
I wouldn't personally recommend mucking about with an electronic device that you plug into the mains socket if you've never done it before, OP.
Sent from my Transformer Prime TF201 using Tapatalk
good advice
I think I might have been misunderstood here: I was referring to the transformer block and the pin unit, which in the UK come as two separate bits which you slide together: hardly mucking about with it.
The connectors on the transformer part are a bit poor, and in my case gave a poor contact.
FG
Sent from my ATP using my fingers
Chrono_Tata said:
I wouldn't personally recommend mucking about with an electronic device that you plug into the mains socket if you've never done it before, OP.
Sent from my Transformer Prime TF201 using Tapatalk
Click to expand...
Click to collapse
The prime won't charge from a normal USB socket (eg from your computer) - the wall socket puts out 15V when it sees the prime attached instead of the normal 5V.
What I'd do is plug the prime into the wall socket - check if it works. If not plug another usb device for example a phone, kindle etc. into the socket and see if that charges - if it does it's the cable/tablet at fault, if not then it's something to do with the transformer attached to the plug.
As someone's alread mentioned before, occasionally the pins between teh transformer and the prongs that go in the wall aren't quite touching - some people have had success in bending these out very slightly.
Thank you for all your help. I did some testing, and it seems to be that the wall charger is the problem (wouldn't charge my phone either). It starts charging for maybe about 5 minutes, and then it stops (and it's pretty hot). If I let it cool of for a minute it's able to charge again, and same procedure happens. Then my only problem is to get hold of a new wall charger..
Looks like I'm not the only one with this issue. I feel like a doctor making a diagnosis.
Have had my Prime for about 7 mos. Got the docking station about two months ago, been working like a charm. I did notice lately that the charger block got warm when plugged in and both tablet and dock were charging. I didn't have anything else plugged into the outlet.
Last night I noticed it was being temperamental, it made the battery connection noise and showed the connection pop-up on the screen. Then I noticed on and off last night it kept going on and off. Finally it stayed on. When I checked it hours later, the dock hadn't charged a bit.
I did the computer test for the tablet, it reads it on USB and from what I could tell, it did charge up the tablet. Figured it was maybe the block. I tried charging it from the wall with JUST the dock. It worked for a minute as I saw the red light, then it went off again.
Replaced the block itself, nothing. Tried bending the pins out a bit on old one, nothing. Won't even charge the tablet now.
What is baffling to me is how the tablet shows when it's connected to the comp, with the SAME wire...
I looked through some posts above trying out various things, nada.
I'm going to continue my minor surgery and see, otherwise, guess I need to go back and get a new charging wire.
As Bill Lumbergh would say, grrreeeeeeeeeeeeeaat.
chickswearhats said:
Looks like I'm not the only one with this issue. I feel like a doctor making a diagnosis.
Have had my Prime for about 7 mos. Got the docking station about two months ago, been working like a charm. I did notice lately that the charger block got warm when plugged in and both tablet and dock were charging. I didn't have anything else plugged into the outlet.
Last night I noticed it was being temperamental, it made the battery connection noise and showed the connection pop-up on the screen. Then I noticed on and off last night it kept going on and off. Finally it stayed on. When I checked it hours later, the dock hadn't charged a bit.
I did the computer test for the tablet, it reads it on USB and from what I could tell, it did charge up the tablet. Figured it was maybe the block. I tried charging it from the wall with JUST the dock. It worked for a minute as I saw the red light, then it went off again.
Replaced the block itself, nothing. Tried bending the pins out a bit on old one, nothing. Won't even charge the tablet now.
What is baffling to me is how the tablet shows when it's connected to the comp, with the SAME wire...
I looked through some posts above trying out various things, nada.
I'm going to continue my minor surgery and see, otherwise, guess I need to go back and get a new charging wire.
As Bill Lumbergh would say, grrreeeeeeeeeeeeeaat.
Click to expand...
Click to collapse
The wires that connect power are not the same that transmit data. You could easily break one and not (yet) the other.
whycali said:
The wires that connect power are not the same that transmit data. You could easily break one and not (yet) the other.
Click to expand...
Click to collapse
Yeah, true. This all is just a pain in the arse. It shouldn't, IMO, be doing this after only 7 mos.
chickswearhats said:
Yeah, true. This all is just a pain in the arse. It shouldn't, IMO, be doing this after only 7 mos.
Click to expand...
Click to collapse
If it makes you feel any better my daughter goes through 2 power cords and 4 pair of headphones a year on her iphone.
whycali said:
If it makes you feel any better my daughter goes through 2 power cords and 4 pair of headphones a year on her iphone.
Click to expand...
Click to collapse
Actually, that does make me feel a tiny bit better.
Sidenote: Guess I'm going to just take this block back to Best Buy and get a whole new cord. I could probably call Asus, but I'm not sure that would be of any help.
Related
Hy all
I received my asus transformer prime some hours ago. I have the problem that my device does not charge when I put in the cable into my computer. But the device connets to the computer and is known as Transformer prime.
The only way to charge it in a slow mode is to turn off the screen, plug in into the computer and wait. Then it charges about 5 percent in an hour. I guess this way it charges only with 5V instead of 15V. I don't use any extension cables.
Where to you think is the problem and how can I solve it? There are other posts in other forum with the same problem.
Did anyone else had this problem? Thank you in advance. (sorry for my english)
You can only charge it with a wall charger officially -> there us no problem
Gesendet von meinem GT-I9100 mit Tapatalk
No charging with USB? Are you sure?
I can't use the US charger because I live in Europe. But I ordered now the charger from Transformer Prime - seams to be the same - for Europe. Maybe this helps.
Try this
http://event.asus.com/mb/2010/ai_charger/
Thank you - i will try this tool and buy an US/EU adapter. Hope it works.
The instructions in the online PDF for the TF101 state that you can ONLY charge on straight USB with the unit OFF. I doubt that would change for the TF102
Is the adapter only 110v? If not just get something like this:
http://www.amazon.com/Travel-Europe-Adapter-Adaptor-Convert/dp/B001EB26MO/ref=pd_sbs_op_4
delpiero223 said:
You can only charge it with a wall charger officially -> there us no problem
Click to expand...
Click to collapse
My wife has the original transformer and it will charge from my computer ONLY when the screen is off (weird right?) and even so, it charges sooo slow that way. She left it over night and it went from 18% up to 47%!
I'm still waiting for my Prime. Can someone confirm or deny this same tactic will work with it? You're better off getting the wall charger, but it might do in a pinch.
The problem is that the device goes ON if I plug it into the computer . Okay, I have to shut down the device after I plugged in.
There s thread in the original transformer forum that dig into the charging needs of the transformer.
The short version is, you need a 12v output, most standard USB AC only output 5v.
And you need to use the Asus USB wire, standard USB wire doesn't support 12volt current.
I did find a generic 12v AC with a USB port, priced around 10 euros in EU, it's not uber commun but I found it in a general store, so you shouldn't have to much problem getting one somewhere.
Bruuce said:
My wife has the original transformer and it will charge from my computer ONLY when the screen is off (weird right?) and even so, it charges sooo slow that way. She left it over night and it went from 18% up to 47%!
Click to expand...
Click to collapse
This does still work - I can confirm. But don't have so much time all the time
you guys should not be surprised at the charging speed on USB2.0. Most USB ports (unless you're using a newer motherboard) max out at 500ma. You can do the math.
Most tablets don't charge at all via USB to PC. This is because they have bigger batteries and the PC USB standard power output is 5v. Having it charge at all via USB is a blessing, but will not be practical in most situations. However, I am glad to have the option.
It would be nice to have the USB standard on PC increased to handle this, but maybe USB 4.0.
There is an extension to USB 3.0 that is being proposed that will allow up to 100 watts of charging. Should be seeing it in 2012.
http://www.guru3d.com/news/new-usb-30-power-spec-enables-up-to-100w/
Will this charge in a USB 3.0 port can anyone confirm? And does it requires turning it off?
Sent from my PC36100 using Tapatalk
Try the program I posted earlier in this tread. Works with any PC motherboard and will charge your tablets.
http://event.asus.com/mb/2010/ai_charger/
I have that program with my Asus mobo it does NOT charge your tab faster and does not even notice it is there like it does with a Ipod
Solution to Transformer Prime not charging problem
I'm not an apologist for ASUS, their UK tech support was useless and offered the only solution as a return for repair.
So you can be sure you have the same problem. My Prime worked perfectly (brilliant piece of kit!) but two days again stopped taking charge. Keypad drained completely, tab was down to 25% before I realised I had to do something. ICS has been downloaded.
ASUS told me it was the transformer plug not working - wrong I tested the output. Charge was not beinbg taken when cable was plugged into a PC or a an alternative USB transformer either.
ASUS told me it was the cable not working - Wrong - it woke the device up when plugged in.
ASUS told me it was because the new firmware was the problem and it shoudl go back to them for resetting to Android 3. Wrong.
ANSWER - Simples, reset with a paper clip using the small hole by the SD card in the Tab. Ten seconds. Restart.
Tablet and Dock start to recharge instantly. No problems since. No setting seem to be lost, all Skype contacts, Wireless passwords intact.
Don't panic and don't send it back. Hope this helps.
Spread the word gret piece of kit, just ignore the ASUS help....
Thanks a lot
you made my day,it was not charging at all..the asus prime came from singapore and im currently in india it wasnt charging at all now it works perfectly.all i had to do was reset the pad .then it started charging ..
Just to double check, what effect does this reset have on the software. Any apps/data/settings lost? Does it revert the software to an older version?
Anyone else have this issue. The usb cable comes apart on the asus end(see pic)
P.s. this has never been abused and was treated with the the greatest of care
http://imgur.com/AOPWP
Nope, maybe try a tiny dab of superglue?
Well I know it is an easy fix I just thought it was kinda weird and wanted to know if I was the only one who had this problem
Yup happened to me. But on the other side. The USB side. Cant sseem to attach the pic from my tfp
i had this happen to me right out of the box! plugged the device in to charge then unplug after full charge then this happened.
susko said:
Anyone else have this issue. The usb cable comes apart on the asus end(see pic)
P.s. this has never been abused and was treated with the the greatest of care
http://imgur.com/AOPWP
Click to expand...
Click to collapse
Yes! It's a piece of crap! And I tried to RMA to Asus but they want the bad one back and then they'll send out a new or fixed one. So how is a person supposed to charge the tablet with no power cord? Very disappointing, Asus! They've sent me several follow up surveys to the phone calls and emails and I've told them how I feel about this. They don't seem to respond after that... Haha! Oh, well. The superglue route is probably the best way to go, anyhow.
My cable came apart like that the first time I used it. I carefully removed it from the connector on my tablet so as not to damage any wires, and then pushed the cap back on until it clicked and it hasn't come off since.
I think the problem is that the black cap isn't properly seated over the connector on some charging cables so the little clips on the inside never engaged. I have a half dozen chargers for the TF Prime and 3 were like this.
This is definitely something that might scare you the first time you try to unplug your connector, but it isn't a huge problem unless you rip out the wires or something.
My wife's did this the first time we unplugged it. I used a few drops of super glue on it and it has never come apart again. Mine on the other hand never had the issue. I think there was a batch of the plugs that they never put the glue on them so they weren't sealed when they got shipped. Put a few drops of glue on it and seal it up and enjoy the full use of the USB plug
Sent from my Transformer Prime TF201 using xda premium
Hey all,
I recently got the official Samsung car dock for our phones but am having issues charging it through the cig lighter. Everytime I plug it into the phone, I blow the fuse for the lighter in my car. I've tried different plug-in sequences (like turn on the car first, then plug it in, then plug in the phone, etc.) to no avail. I've probably gone through about 3 fuses so far.
Since I have a custom stereo installed that I installed myself, I figured I borked up some wiring. However, today I tried to plug it into my wife's car (stock stereo) and immediately blew her fuse, too.
So, before I call and complain to Samsung, does anyone else have this issue? Could this have to do with a bug in CM9? (running the nightlies)
Thanks!
Sounds like something is shorting out internally on the charging dock. Do you have a multimeter? You could check continuity between the negative prongs(ones on the side of cigarette plug) and the positive prong(one on the end of the cigarette plug).
shyne151 said:
Sounds like something is shorting out internally on the charging dock. Do you have a multimeter? You could check continuity between the negative prongs(ones on the side of cigarette plug) and the positive prong(one on the end of the cigarette plug).
Click to expand...
Click to collapse
Yeah I do have one. What will I be looking for with that test? I got the multimeter for Xmas a while ago but have never really used it.
Sent from my cm_tenderloin using XDA
Why test?
There is no reason to test, it is 100% the dock's wiring. Just return it, I have had similar issues with other car stuff, like an xm radio dock. Just take it back, don't waste anymore time with it.
Well sure enough I did do a continuity and there is no continuity. I'll be returning it to AT&T. Here's hoping the store will exchange it for me even though I ordered it online. All I need is the cig lighter... the actual dock works perfectly
Sent from my cm_tenderloin using XDA
Charger
I also have the same problem as the op. In metering it, it does seem to be shorted. I haven't blown any fuses but the light on the charger goes out and it looks to be shorted. I got a replacement and it does the exact same thing. I torn the one charger apart and couldn't fine anything wrong that I understood. To get it apart I pretty much broke all of the plastic but the circuit board came out OK. I tried to use a razor blade and scribe around the joint. Just would not come apart. I tried to email Samsung and got no answer. I've just gone on and used another charger that works. It sure appears that there is a problem with a lot of them. I'd like to see it fixed but?
superdog404
If you're sure it's not a short you can put in a larger fuse into your car just an increase of 5 should help you also have to think how much power the phones may be pulling and the cars not being made to charge a smart phone
Sent from my SGH-I777 using xda premium
I got my new s and I am liking it somewhat so far. I have a few issues though. First off is Amazon dint give me a us adapter for my charger so I have had to use my pc or PS3 to charge it. Neither of my htc chargers works as I woke up this morning and the phone was almost dead when it should have been charging. The light comes on but nothing happens though I wasn't able to test it while it had booted. This means I was not able to charge the phone when I first received it. I was able to fully charge it today but only with it on. Will this hurt the battery?
The next problem I have is the phone won't start normally after being off and charging. I always have to hold the volume button and the power to get it to work.
Next is the phone seems to get rather hot when surfing the net and when playing a game it gets almost too hot to hold and the games crash.
My next issue is with the keyboard. Is there anyways to get the period on the letter screen. What moron came up with the idea to not have the period there should be fired. I like the default keyboard a lot besides that and would like to keep it.
mrsatan said:
My next issue is with the keyboard. Is there anyways to get the period on the letter screen. What moron came up with the idea to not have the period there should be fired. I like the default keyboard a lot besides that and would like to keep it.
Click to expand...
Click to collapse
Touble tap the space bar!
mrsatan said:
I got my new s and I am liking it somewhat so far. I have a few issues though. First off is Amazon dint give me a us adapter for my charger so I have had to use my pc or PS3 to charge it. Neither of my htc chargers works as I woke up this morning and the phone was almost dead when it should have been charging. The light comes on but nothing happens though I wasn't able to test it while it had booted. This means I was not able to charge the phone when I first received it. I was able to fully charge it today but only with it on. Will this hurt the battery?
Click to expand...
Click to collapse
Usually charging with the ports on your computer or PS3 is a lot slower than just using the wall charger. The only thing I can tell you is make sure that the cable is in all the way.
Also, as a side note, the included USB cable is the worst USB cable I've ever used. That thing fits into the XPERIA so tightly that I have to use a hell lot of force to pull it out.
Matt1408 said:
Usually charging with the ports on your computer or PS3 is a lot slower than just using the wall charger. The only thing I can tell you is make sure that the cable is in all the way.
Also, as a side note, the included USB cable is the worst USB cable I've ever used. That thing fits into the XPERIA so tightly that I have to use a hell lot of force to pull it out.
Click to expand...
Click to collapse
That's way better then any USB cable on my OG Droid,it was so loose,it fell out of the port when you moved the phone.
Matt1408 said:
Also, as a side note, the included USB cable is the worst USB cable I've ever used. That thing fits into the XPERIA so tightly that I have to use a hell lot of force to pull it out.
Click to expand...
Click to collapse
The one I have fits perfectly, I'm glad it's not too loose.
Sent from the Delta Quadrant using a transwarp conduit.
damn after almost 3years he the usb port died on me. but i get why cause he must have fall like 5time off my bed on the ground with the charging cable in it. so it fell on the charger port. but unitil today it stoped working, it charges but doent charge. it stays at 11% afeter 2h i got 12% i turned back to web os for charging.
but this sucks... 130€ tablet died on me today. i saw some new windows8 netbook/tablet asus t100 with full windowas and touchscreen and keyboard for 350€ bbut i dont reealy have 350€ here... sucks.
but there is no way to fix the charging issue?
buy a Touchstone charger
http://www.amazon.com/HP-Touchstone-Charging-Dock-TouchPad/dp/B0055QYJIS
Try another USB cable
reggiexp said:
damn after almost 3years he the usb port died on me. but i get why cause he must have fall like 5time off my bed on the ground with the charging cable in it. so it fell on the charger port. but unitil today it stoped working, it charges but doent charge. it stays at 11% afeter 2h i got 12% i turned back to web os for charging.
but this sucks... 130€ tablet died on me today. i saw some new windows8 netbook/tablet asus t100 with full windowas and touchscreen and keyboard for 350€ bbut i dont reealy have 350€ here... sucks.
but there is no way to fix the charging issue?
Click to expand...
Click to collapse
Try another USB cable they often break. If that doesn't work you can always get a Touchstone and the WiFi file transfer app. That should allow you to keep using the tablet like normal.
The usual HP TouchPad battery drain issues:
-If your battery is heavily drained, then you may need to leave it charging for a full day.
-When the battery is fully drained it can take the TP a longtime to reach even the lowest battery level.
-The USB cable that comes with the HP TP is often defective and breaks easily. Try using another USB cable if possible.
-The USB cable does not transfer enough power to effectively charge the tablet. You must use the wall plug when charging the HP TouchPad.
-To be safe don't let your HP TouchPad run out of Batteries ever! Install one of these free apps!
-You can add an automatic shutdown Rule by doing the following.
-AutomateIt, Play Store Link- What to do: New Rule/Trigger Battery level(Below 20%)/Action/Shutdown//save. Or
-Llama, Play Store Link- Location Profiles:Event tab choose + (at the bottom of the screen) Addcondition (battery Level Below 20%) Actions (turn off phone)
reggiexp said:
damn after almost 3years he the usb port died on me. but i get why cause he must have fall like 5time off my bed on the ground with the charging cable in it. so it fell on the charger port. but unitil today it stoped working, it charges but doent charge.
Click to expand...
Click to collapse
So I was bending over to pull an electrical cord out of the socket behind my entertainment unit, and I used my touchpad (in a case) to support my weight, I didn't realise that I had it cable side down, well just as I grabbed the power cord the usb cable gave way and I thought I had broken my touchpad too.
Anyway, I tried a new cable and it worked fine, these tablets may not be pretty, but they sure are tough.
Hope you have some luck in getting it fixed.
scy1192 said:
buy a Touchstone charger
http://www.amazon.com/HP-Touchstone-Charging-Dock-TouchPad/dp/B0055QYJIS
Click to expand...
Click to collapse
+1
bdsee said:
So I was bending over to pull an electrical cord out of the socket behind my entertainment unit, and I used my touchpad (in a case) to support my weight, I didn't realise that I had it cable side down, well just as I grabbed the power cord the usb cable gave way and I thought I had broken my touchpad too.
Anyway, I tried a new cable and it worked fine, these tablets may not be pretty, but they sure are tough.
Hope you have some luck in getting it fixed.
Click to expand...
Click to collapse
tried every phone charger/usb cable i could find. web os said all voltage wa to low.
so damn. yeah i could buy a 25€ charger. i must see.
RolandDeschain79 said:
Try another USB cable they often break. If that doesn't work you can always get a Touchstone and the WiFi file transfer app. That should allow you to keep using the tablet like normal.
Click to expand...
Click to collapse
its already empty turned it off with 18% i got 5% battery in like 5hours i think.
then i was like **** that i turn it off.
i use airdroid. cause its anoying to go in recovery to go in usb massa storage. mtp doesnt do **** op ICS
but yeah. maybe i will buy the charger. i like android tablet. but saw the asus transformer t100 tablet with dock keyboard windows 8.1 tablet. 350€ 32gb. but more interested in the 380€ 64gb.
but yeah damn 380€ much but its good for studies and things full windows. but still im gonna want my android tablet.
so i think i will buy one day the charger. but euh, if my battery is empty does touchstone charge it from dead? other wise im ****ed...
Had some problem but solved
Hi reggiexp,
I had the same issue of touchpad not charging. But i used my Nokia lumia charger plugged into TP when it is dead throughout the night and found it 48% charged in the morning after i switched on. When i reconnected the tp when it was on it came to full charge in an hour. Try this.
Please ignore the warning that the USB cable is not genuine which comes when you connect different USB cable.
Hope it helps!
Thought I would post this just in case anyone else is looking for a solution here. Purchased this off Amazon: http://www.amazon.com/gp/product/B003ES5ZSW/ref=oh_details_o00_s00_i00?ie=UTF8&psc=1
Doesn't cause pop any warnings while charging. Still using the plug that was sent with the touchpad and it is working better than the other one. Feels a little more secure while plugged in.
I'm a big fan of the touchstone.
However I sort of have the opposite problem as both of my Touchstone chargers have quite working. Each at different times. My suspicion is they suffered the same faulty cable fate. Unfortunately I won't be purchasing another as they are to expensive to replace at this point.
my touchpad colects dust now. its i think at 70% battery if not more i turned it of. and put it in a drawer Xd
sucks but yeah. i had a great time with it. was realy a BANG FOR THE BUCK, bust buy i ever made
reggiexp said:
my touchpad colects dust now. its i think at 70% battery if not more i turned it of. and put it in a drawer Xd
sucks but yeah. i had a great time with it. was realy a BANG FOR THE BUCK, bust buy i ever made
Click to expand...
Click to collapse
Just a thought, but if you don't plan on using your Touchpad anymore, you could maybe consider donating it to a developer interested in toying with one? To broaden the support base of those still running this thing lol.
Or wait, so is the USB port dead or not? I thought an earlier post made it seem like it wasn't. Sorry if I misread lol.
DBak451 said:
Just a thought, but if you don't plan on using your Touchpad anymore, you could maybe consider donating it to a developer interested in toying with one? To broaden the support base of those still running this thing lol.
Or wait, so is the USB port dead or not? I thought an earlier post made it seem like it wasn't. Sorry if I misread lol.
Click to expand...
Click to collapse
Not dead just a miss connection cause it charges but slow. Toke me almost a week to fully charge it.
Tried different usb cables. Nothing helped.
Think it needs a new usb connector. But i dont use it. And didnt even try to take it apart. Im way to laxy its a grest tablet. Wantrd to give it to my mom but if it doesnt charge well my mom wont have any use for it.
Found a usb board 16euro +10euro sending. But yeah is it worth it... Will try to take my touchpad apart to see if its realy broken. And maybe repair it so my mom has a tablet again.
Does the inductive charging work?
Sent from my AOSP on Grouper using XDA Free mobile app
PunishedSnake said:
Does the inductive charging work?
Sent from my AOSP on Grouper using XDA Free mobile app
Click to expand...
Click to collapse
Don't know don't have a wireless charger
Now you talking about wireless charging i have a wireless charger now for my lg g3 what i don't use don't see the point of it. I should try with my touchpad lol
Or maybe dismount thr hole thing and look at thr usb port see if i can do anything about it. LoL.
Thanks for saying it.