So for those who have cracked their polycarbonate housing, badly scratched it or simply got tired of the old colour there is a way you can replace the housing yourself and it's a lot easier than it sounds and will cost you about 70 GBP if you are in the UK.
WARNING! I spoke to Nokia about it and this obviously voids your warranty so only do it if you don't care I did it myself and it worked, if you break something along the way I will not be responsible! Perform this at your own risk!
That being said the actuall process is very very easy and anyone with a screwdriver, a bit of common sense and a spare half an hour will be able to do this.
So first of all you need to order the spare parts. If you are changing the colour you'll need to order three: the housing, usb cover/flap, sim tray. If you replace with the same colour you dont need a new sim tray as you can use the old one. You also dont need to buy the USB cover as the old one can be taken off and put on the new body(however this requires you pulling it off with quite a bit of force which could result in breaking it or making it fit less firmly in future so i suggest that you do buy the new USB door either way) The process of placing a new one on is way easier than taking it off.
I ordered my parts off ebay from "Headlane Ltd"
here is the link for the cyan battery cover:
http://www.ebay.co.uk/itm/GENUINE-N...ps=63&clkid=6717331277486914548#ht_1577wt_854
Search for other parts simply changing the colour in the name or just type " lumia 800 sim tray" or "lumia 800 Usb door"
Anyway once you've ordered the needed items it's time to watch a youtube giude.
http://www.youtube.com/watch?v=YS9azQLWNAI
Now this is a FULL-FULL guide on how to completely tear the device apart. If you are only changing the housing then watch the first couple of minutes and the last ones.
Basically you only need these steps:
1. Taking off the screen
2. Taking off the battery cover
3. Taking out the battery
4. Taking out the motherboard
The rest (flash, side buttons, headphone jack, speaker, various antennas etc) stay in the old body and will be supplied in the new one so dont take them out. Although the middle of this video talks about how to do that. But i'll repeat again:
if you are just replacing the housing you dont touch those, it will be supplied in the new one. Basically you'll be able to see it when comparing what your new housing looks like to the one you just took off your phone. When they look the same, stop, FF to the end of the video where its being put back together and start doing that.
I did this myself in less than 20 minutes having watched the video prior to process. I wanted to change my black housing to cyan and did just that.
I've uploaded two images, one is work in progress and the other is finished work!
I'm in a bit of a hurry now otherwise i would make it more detailed, so if there are any questions post them! Plus the video is very very good at explaining this so thumbs up for the maker!
UPDATE:
Just wanted to add a couple of things now that i have a bit more time:
1.If you are changing the housing cover only whether it's to the same or different colour the relevant part of the video is up to 4:47 and from 14:27.
2.The things that come supplied with the new housing and therefore should be left in the old one are:
Speaker at the bottom
3g/gsm antenna next to the speaker
Wi-fi + BT antenna on the left
Heaphone jack
Camera flash (not the camera)
Side buttons
Small magnet that holds the USB cover in place
3.I used my thumbnail to remove the screen and in the whole process left absolutely no scratches/dents on the case or screen. It wasnt too hard to do.
4.In the video, the maker talks about the screw thats under the usb door telling us to leave it in at first as it wouldn't come out, mine fell out straight away when i flipped the case so be careful! Don't lose it! Put it back in when you re-attach the screen.
5.I found taking out the top left part of the screen quite hard using my thumbnail, so i used a screwdriver to push out the metal ring under the usb door (the one in which the screw was in). It's kind of common sense when you see it.
6.I also found it a bit harder than described in the video to take out the metal battery cover after unscrewing 6 screws. Maybe i was being too careful but within two minutes i managed to find the right pressure point and it snapped out easily.
7.Be very careful unscrewing the screws. I almost messed it up on the top right out of the six that hold the metal cover. It was in very tight and i twisted the head a bit withought the actual screw moving and it started to look very bad. Solved it by using a larger T6 screwdriver. Others were fine with T5 just dont rush.
8.I didnt use a magnetic screwdriver and theres no need at all.
my second picture work done!
Nice work! Thanks for sharing
There is nothing wrong with my phone at all... but the white lumia is soooo nice....
Mega Maniac said:
There is nothing wrong with my phone at all... but the white lumia is soooo nice....
Click to expand...
Click to collapse
you're right) i changed mine only because i wanted a cyan since a had a cyan N9. And i must say that i have made the right choice! I actually ended up with better build quality than i had on the N9 even though i did the lumia myself (the screen fits tighter, nothing squeaks etc.)
about the white, i havent yet seen a white housing for sale anywhere.. Perhaps its too early because i havent noticed any other coloured housing covers until recently..on ebay at least.. Anyway if someone finds one share the link!
I was looking at the same seller on eBay. Been searching for a white housing as well no luck yet.
Sent from my Lumia 800 using XDA Windows Phone 7 App
frankieboyo said:
I was looking at the same seller on eBay. Been searching for a white housing as well no luck yet.
Sent from my Lumia 800 using XDA Windows Phone 7 App
Click to expand...
Click to collapse
truth be told I was actually disappointed in how the white one looked when I saw it in phones4u yesterday. I think the white and the black are best suited for the minimalistic design of the n9. However I see cyan and magenta look cooler on the lumia even though before, I also thought the white would look awesome. That's just my opinion but I do advise you to go and check it out first
Mmm thanks might have a look first then.
Sent from my Lumia 800 using XDA Windows Phone 7 App
Is there any way to buy a housing in the US? The only one on eBay seems shady as it's listed as for an 800 but there's no camera button on the side.
http://www.ebay.com/itm/Blue-Origin...Cover-Faceplate-Nokia-Lumia-800-/280837607741
Sent from my Lumia 800 using Board Express
ShotSkydiver said:
Is there any way to buy a housing in the US? The only one on eBay seems shady as it's listed as for an 800 but there's no camera button on the side.
http://www.ebay.com/itm/Blue-Origin...Cover-Faceplate-Nokia-Lumia-800-/280837607741
Sent from my Lumia 800 using Board Express
Click to expand...
Click to collapse
That one definitely does not look OEM. Aside from the missing camera button, the flash is much closer to the lens few a few mm.
ShotSkydiver said:
Is there any way to buy a housing in the US? The only one on eBay seems shady as it's listed as for an 800 but there's no camera button on the side.
http://www.ebay.com/itm/Blue-Origin...Cover-Faceplate-Nokia-Lumia-800-/280837607741
Sent from my Lumia 800 using Board Express
Click to expand...
Click to collapse
Well the camera button can only be seen (or could) on the right one, but thats the housing for N9 look at the flash placement(two golden squares). The one on the right is supposed to be lumia's because the flash is in the right place but yes it's too close. Looks like this seller doesn't know what he's doing.
I dont know anything about US parts sorry. Does Headlane not ship to US? Or would that be too expensive?
Nah, you can see enough of the left item to see it's missing the shutter button.
Rusty! said:
Nah, you can see enough of the left item to see it's missing the shutter button.
Click to expand...
Click to collapse
either way the flash is in a different place on those two so they cant be the same case. so i would definitely not get whats on this picture. The seller might be selling actual parts just not know much aout them)
aslan93 said:
either way the flash is in a different place on those two so they cant be the same case. so i would definitely not get whats on this picture. The seller might be selling actual parts just not know much aout them)
Click to expand...
Click to collapse
Judging by the photo, it doesn't look like an OEM N9 nor Lumia 800. The N9 has the flash to the side of the lens and the Lumia 800 has the flash several mm above the lens. This is a cheap knock off.
The one on the right has the flash on the side of the lens, the one on the left doesn't.
It's just a mish-mash of crap
ok guys like i said before, the one on the right is the one for the N9, i have one and i know.. it also looks very legit (for the n9) at least it looks the same watch:
http://www.youtube.com/watch?v=mSJtUbnM46E
esp (2:33)
The one on the left is... i dont know wtf that is.. but the seller doesnt know what he is doing so i wouldnt buy from him.
Agreed. Looks dodgy. Headlane have there own eBay site and stock all the housings. Just emailed them asking when to expect the white to be stocked ;-)
Sent from my Lumia 800 using XDA Windows Phone 7 App
Ok just got a reply very quickly. Might have the white in a few weeks . £60 not too bad.
Sent from my Lumia 800 using XDA Windows Phone 7 App
aslan93 said:
Well the camera button can only be seen (or could) on the right one, but thats the housing for N9 look at the flash placement(two golden squares). The one on the right is supposed to be lumia's because the flash is in the right place but yes it's too close. Looks like this seller doesn't know what he's doing.
I dont know anything about US parts sorry. Does Headlane not ship to US? Or would that be too expensive?
Click to expand...
Click to collapse
Funnily enough, a week ago when I found this auction the pictures of the housing were clearly a Lumia 900, with the flash on the side. The pictures changed to what they are now a few days ago so.... definitely shady.
Yeah, the problem with Headlane is they don't ship to the US at all. They don't even come up in the search on the US site.
ShotSkydiver said:
Funnily enough, a week ago when I found this auction the pictures of the housing were clearly a Lumia 900, with the flash on the side. The pictures changed to what they are now a few days ago so.... definitely shady.
Yeah, the problem with Headlane is they don't ship to the US at all. They don't even come up in the search on the US site.
Click to expand...
Click to collapse
They may have been images of the N9 housing, which also has the flash on the side.
Related
Hey,
I have an ATT tilt 2, running an Energy rom. It worked great till 3 days ago, when I noticed a "light" spot on the screen (about 50mm in diameter) , like something had scratched some film away.
I disregarded it as just that, a scratch, but the next day the screen was completely unresponsive. If I press on the spot, it "fills" with a darker color, I am guessing this is the digitizer pressing into the LCD screen, the screen then becomes responsive for a few seconds (Just long enough for me to reset my alarms!), but not always.
I have ready through these forums and online, and it sounds like I damaged something, digitizer or LCD, but I am not sure which I need to replace.
Also, I have read that replacing just one or the other can be problematic as they need to be aligned just so and with no particles in between, but I cannot find any Digitizer+LCD assemblies online for Tilt2...
So I guess what I am looking for is:
Based on above, do I need just Digitizer or LCD or Both?
Can you point me in the direction of a good vendor? The ones I have found are either selling just tmobile or generic replacements (which if I understand are incompatible with the att version cause of camera placement?) or are very unclear which version they are selling and do not clarify it in emails...
Thanks XDA Forums, keep up the good work!
gryswynd said:
Hey,
I have an ATT tilt 2, running an Energy rom. It worked great till 3 days ago, when I noticed a "light" spot on the screen (about 50mm in diameter) , like something had scratched some film away.
I disregarded it as just that, a scratch, but the next day the screen was completely unresponsive. If I press on the spot, it "fills" with a darker color, I am guessing this is the digitizer pressing into the LCD screen, the screen then becomes responsive for a few seconds (Just long enough for me to reset my alarms!), but not always.
I have ready through these forums and online, and it sounds like I damaged something, digitizer or LCD, but I am not sure which I need to replace.
Also, I have read that replacing just one or the other can be problematic as they need to be aligned just so and with no particles in between, but I cannot find any Digitizer+LCD assemblies online for Tilt2...
So I guess what I am looking for is:
Based on above, do I need just Digitizer or LCD or Both?
Can you point me in the direction of a good vendor? The ones I have found are either selling just tmobile or generic replacements (which if I understand are incompatible with the att version cause of camera placement?) or are very unclear which version they are selling and do not clarify it in emails...
Thanks XDA Forums, keep up the good work!
Click to expand...
Click to collapse
Do You Have A Screen Protector On Your Phone?
@ Doo Doo
Nope, deluded myself into thinking I was careful enough to not need one... that mistake won't happen again ><
gryswynd said:
@ Doo Doo
Nope, deluded myself into thinking I was careful enough to not need one... that mistake won't happen again ><
Click to expand...
Click to collapse
If it's under warranty, do an exchange. That would be the easiest/cheapest option. HTC provides a 15 month warranty normally. Going through your carrier would be a better option, however, as they usually just swap out the headset. If you have no warranty, then just search eBay or Google for the digitizer and LCD. They normally come together. Based on your description of the problem, you'll need both anyhow. Some come with instructions, and some don't. YouTube has a few videos detailing the replacement, though.
I have had a very similar problem on two Tilt 2s now. Looks like the glue leaks out of the side of the plastic over the lcd. Both phones did this on the right side of the screen.
Just in case anyone turns this up in a search like I did and can't swap the phone thru their carrier....
Global Parts Direct sells the ATT versions of these, though the LCD was out of stock at the time of this posting. (I'm too much a newb to post a direct link.)
I just had the same thing happen to me and I was able to swap the phone out with AT&T.
Oddly enough, the bubble wasn't there when I called AT&T but showed up the next day. My screen was unresponsive, called, went through a ton of questions but I had gone through this before with a couple of Fuze phones.
One thing I noticed before this happened which appears to be symptomatic before the phone becomes unresponsive is a large rectangle appears on the phone's LCD. It doesn't obstruct the viewing or anything I have just noticed that it has been on all my phones that have had trouble with the LCD/digitizer.
Has anyone else noticed this?
Hi all, I found a defect on my Lumia 920's unibody casing. the top bezel is somewhat loose and it squeaks when the phone is cold and clicks when the phone is warm. I find it very annoying because I like to grab the phone from the top and bottom. here's a video of what I'm talking about:
http://www.youtube.com/watch?v=Vevk0LIlLPo
I already replaced my phone at my Rogers store... you might want to check yours and replace if necessary. I feel the clicking will get ALOT worse in the summer when the weather is hot.
HTCalltheway said:
Hi all, I found a defect on my Lumia 920's unibody casing. the top bezel is somewhat loose and it squeaks when the phone is cold and clicks when the phone is warm.
Click to expand...
Click to collapse
funny you mentioned this, i only just noticed the exact same thing about a week ago....
I had a similar issue with the unibody also.
It make noises when I press between the power and camera button.
I took the phone back to the Nokia Care and after more than a week I went there to have him back but it had the same issue. So I give it back one more time and I'm still waiting....
faeredia said:
funny you mentioned this, i only just noticed the exact same thing about a week ago....
Click to expand...
Click to collapse
digipix said:
I had a similar issue with the unibody also.
It make noises when I press between the power and camera button.
I took the phone back to the Nokia Care and after more than a week I went there to have him back but it had the same issue. So I give it back one more time and I'm still waiting....
Click to expand...
Click to collapse
do you guys all have the black version? I've heard that apparently different colored unibodies also have different stiffness...
also when did you guys buy your phones? build week?
I'm planning on getting a yellow unibody to switch out my black one.. but first I have to guarantee the yellow shell won't make those noises...
thanks for the replies!
I have a very slight click near the top of the phone (but not constantly) and that's it. I have the white version. I won't bother changing it because until I read this thread I can't say I even noticed it.
I got a black one on launch and its quiet. No creaks, squeaks or clicks.
Sent from my RM-820_nam_att_100 using Board Express
I have this effect at right side at the middle and at the top. Won't bother with replacements until it will be getting worse/other defects will appear.
To me it is a minor thing. Also no warranty that new one won't start to click after time.
If you put it in a protector like one should with a 600 dollar phone you won't ever even notice this issue. Plus other than an annoyance it has no affect on the phones function.
mine too
I have a black hong kong version. There's a creak/squeak at the middle left (no button) side. which is little disappointing to me when it's the most expensive phone I bought and build quality was very well reviewed.
Mine does this if I press in the middle of the bottom half of the back. Strange thing is it doesn't always do it, seems a fairly random issue.
Super Chimp said:
Mine does this if I press in the middle of the bottom half of the back. Strange thing is it doesn't always do it, seems a fairly random issue.
Click to expand...
Click to collapse
my old one does different things in different temperature. In freezing temp it's quiet, in room temp it squeaks, after gaming it clicks.
Solarenemy68 said:
If you put it in a protector like one should with a 600 dollar phone you won't ever even notice this issue. Plus other than an annoyance it has no affect on the phones function.
Click to expand...
Click to collapse
Cases and all other protection equipment are extremely annoying, and pretty stupid, too.
Super Chimp said:
Mine does this if I press in the middle of the bottom half of the back. Strange thing is it doesn't always do it, seems a fairly random issue.
Click to expand...
Click to collapse
You know what they say if it does it only when you press on it?:laugh:
HTCalltheway said:
do you guys all have the black version? I've heard that apparently different colored unibodies also have different stiffness...
also when did you guys buy your phones? build week?
I'm planning on getting a yellow unibody to switch out my black one.. but first I have to guarantee the yellow shell won't make those noises...
thanks for the replies!
Click to expand...
Click to collapse
Hello,
I have the yellow version from November last year and I didn't encountered any problem with my phone; I saw a lot of users that have problems and some strange of them but I haven't.
Regards!
Sent from my Lumia 920 using XDA Windows Phone Premium App
I have a red Lumia 920 and I am on my 4th unit because each previous phone has had creaking issues on the body. Now, these haven't been the only issues I have suffered but the others are irrelevant to this thread. It does annoy me. I cringe whenever I picked up the previous phones because of the creaking it would make. It makes the phone feel cheap, and quite frankly it shouldn't and thankfully Nokia agree.
I have had my current phone for a day now and so far no problems have developed so I am hoping for the best.
mine was fine until I dropped it twice in the same day (within about 10 minutes of each other) once on concrete, then for some reason decided to drop it again and it bounced off 3 different objects, since then you can hear a 'click' if I press down on the top of the phone in the centre near the front.
bit miffed as I have a scuffed corner now on an otherwise mint phone, have had it for a good few months tho so the novelty of how shiny and nice it looks has almost worn off
I have the white one, a friend of mine has the black one and has no issues with creaking/clicking on the case, but then he has had a silicon case for it since the day he had it, maybe that's helped?
Well, I have had the phone for 5 days and the squeaking/clicking appeared yesterday. I realized that a part of the body feels "hollow" inside so I proceed to disassembly the unit.
When I take out the cover noticed that in fact there was empty space between the case and the board. I put in some supplement (I had to try with several ones until I found the piece that let me close the phone with no extra effort or excessive pressure). Once I get it right, put the parts toghether again and the squeaking/clicking was gone. Also it doesn't feel hollow like before.
I think is a problem with the material expanding and contracting under different temperatures and because it doesn't have a true anchor to the sides (it goes in and out very easy, no extra seals on the sides). Pretty nasty thing for a High-End device.
PS: My carrier (where I bought the phone) said that it was "normal" and refused to replace the unit. Normal my ass!
Aside from that I'm very much inlove with the 920 and WP8.
Ren7on said:
Well, I have had the phone for 5 days and the squeaking/clicking appeared yesterday. I realized that a part of the body feels "hollow" inside so I proceed to disassembly the unit.
When I take out the cover noticed that in fact there was empty space between the case and the board. I put in some supplement (I had to try with several ones until I found the piece that let me close the phone with no extra effort or excessive pressure). Once I get it right, put the parts toghether again and the squeaking/clicking was gone. Also it doesn't feel hollow like before.
I think is a problem with the material expanding and contracting under different temperatures and because it doesn't have a true anchor to the sides (it goes in and out very easy, no extra seals on the sides). Pretty nasty thing for a High-End device.
PS: My carrier (where I bought the phone) said that it was "normal" and refused to replace the unit. Normal my ass!
Aside from that I'm very much inlove with the 920 and WP8.
Click to expand...
Click to collapse
I hope your supplement is a material that does not generate static electricity. Otherwise your fix may damage the phone beyond repair. Things like paper, cardboard, plastics like bag material that is not treated, cloth, and many others all generate static when in contact with other non conductors like the inside of the phone body. Just a warning from an RMA tech who has seen ESD damage from bad fixes and the customer stuck with a voided warranty.
Solarenemy68 said:
I hope your supplement is a material that does not generate static electricity. Otherwise your fix may damage the phone beyond repair. Things like paper, cardboard, plastics like bag material that is not treated, cloth, and many others all generate static when in contact with other non conductors like the inside of the phone body. Just a warning from an RMA tech who has seen ESD damage from bad fixes and the customer stuck with a voided warranty.
Click to expand...
Click to collapse
Yeah, it was non-conductive material. I sort of a tech guy so I know a little about that. I used something that I commonly use as aislant and vibration cancelling in my PC mods. But thanks very much for the warning anyway. :good:
Following the case, after keep ranting about that flaw with my carrier (and phone vendor) I'm with my second unit now, also yellow. I noticed that the power/lock button is lower that the volume and camera buttons but its not a problem (it is lower compared with the firt unit, if this one was my first surely I was going to think that this was the original design).
I've been looking like a paranoid squizo for other defects but so far, so good.
Pretty lame for a high-end phone and a WP8 flagship. Even if its just a batch. Still,, I freaking love the OS.
Hi guys, I got another problem... when I shake the phone I can hear something loose inside. I could also feel whatever it is moving around so it's something with big momentum.. so i'm guessing it's the battery.... I know the NL 900 battery is held down with tape but I don't think the 920 one is...
does anyone else's phone have something loose inside? I might have to open my phone up and see cuz I can't stand a flagship device doing this.... :/
EDIT: fixed!!! video: here
Its the OIS, the camera is suspended, so it moves when you shake it.
Im having the same problem its definitely something larger than than lens, what weird is that I don't remember the phone doing this when I bought it.
Ignore ANYONE who says it's the optical equipment.
Yes, the image stabilization apparatus make a VERY quiet high-pitched, hollow noise. But it is a well-known defect on lumia 920's that some of them have a loose battery that moves around creating a clunky noise and also the feeling of weight distribution changing. If this is you then it's a genuine problem and you need to get it replaced. For more information, check out the lumia 920 forum on wpcentral - do a search and you'll see it's a common complaint especially on earlier batches.
Hope this helps x
paddylaz said:
Ignore ANYONE who says it's the optical equipment.
Yes, the image stabilization apparatus make a VERY quiet high-pitched, hollow noise. But it is a well-known defect on lumia 920's that some of them have a loose battery that moves around creating a clunky noise and also the feeling of weight distribution changing. If this is you then it's a genuine problem and you need to get it replaced.
Hope this helps x
Click to expand...
Click to collapse
guess I'm screwed because I bought mine overseas
ellokomen said:
guess I'm screwed because I bought mine overseas
Click to expand...
Click to collapse
well I'm assuming your Nokia warranty is valid so you can send it to them for repair can't you?
paddylaz said:
well I'm assuming your Nokia warranty is valid so you can send it to them for repair can't you?
Click to expand...
Click to collapse
in my country there isn't any nokia repair center for warranty purposes, the 920 isn't even on sale here.
okay...
hmm.. so it's also a very common problem...
I'll probably open up my phone and fix it.. everything else is perfect on the phone (no clicking bezels) and I can't stand being without my phone for even a day.
I'll post a how-to when I fix it...
FIXED!!
Good news! I fixed the loose battery in 10 minutes!!! it's a very easy DIY.
Video:here
all you need is the SIM removal tool and a T5 screw driver!
As with all these kind of things, I'm not responsible if you break your phone.. luckly pretty much nothing can go wrong.. just keep an eye on the ribbon cable.
Good luck!!
picked up my phone earlier this afternoon, (preorder 32gb) 1st im told that my wireless hdmi will arrive at a later date, when i open up my box once im home i see that the top speaker grill did not adhere properly. only half of it is sitting right (camera side) but the half with the sensors is floating ever-so slightly. i am in love with the phone but this is really bothering me. i can clearly see the red adhesive and some is even on the side of the phone. after a quick phone call to at&t i was told i can go back to the store i which i pre-ordered and recieve a new phone.
picture with the headphone port shows a normal adhered corner and the other shows the gap on the grill
Has anyone else had a problem like this?
so take it back get it replaced
ofcourseimnaked said:
picked up my phone earlier this afternoon, (preorder 32gb) 1st im told that my wireless hdmi will arrive at a later date, when i open up my box once im home i see that the top speaker grill did not adhere properly. only half of it is sitting right (camera side) but the half with the sensors is floating ever-so slightly. i am in love with the phone but this is really bothering me. i can clearly see the red adhesive and some is even on the side of the phone. after a quick phone call to at&t i was told i can go back to the store i which i pre-ordered and recieve a new phone.
picture with the headphone port shows a normal adhered corner and the other shows the gap on the grill
Has anyone else had a problem like this?
Click to expand...
Click to collapse
Very similar to mine but not quite as bad as what your pic shows. I decided not do anything because it is purely a cosmetic issue and you have to look really hard on mine to see it plus all my parts are aligned spot on so everything is flush with no over hang. If I had yours I would take it back to the store and demand another 32 GB asap. They should have em. 64 GB will take some time to reach stores so I may decide later to exchange.
You have a one year warranty so you could wait too. Remember iPhone 5 had similar quality issues at launch.
Lol, I'm just waiting for mine to come in. I presume I will get one that has a perfect body, but a dead pixel or two, I will then return it for one with a flawless screen, but screwed up body, and then be forced to live with it.
I went to a store to buy mine and made them open the box before I took it
Sent from my M7 using Tapatalk 2
ofcourseimnaked said:
picked up my phone earlier this afternoon, (preorder 32gb) 1st im told that my wireless hdmi will arrive at a later date, when i open up my box once im home i see that the top speaker grill did not adhere properly. only half of it is sitting right (camera side) but the half with the sensors is floating ever-so slightly. i am in love with the phone but this is really bothering me. i can clearly see the red adhesive and some is even on the side of the phone. after a quick phone call to at&t i was told i can go back to the store i which i pre-ordered and recieve a new phone.
picture with the headphone port shows a normal adhered corner and the other shows the gap on the grill
Has anyone else had a problem like this?
Click to expand...
Click to collapse
mine has a very slight gap, similar to yours on the right side, except mine is more uniform. I think it's the fact that it's glued on. personally I'm not worried, but yeah if it bothers you go demand another one. they promised you zero gap construction, if you don't thin theyve met that promise you go back till you get one that does bro.
Guys, anyone has dead pixels on their Ones? Got them on two of mine....any idea how many considered defective by HTCs standards?
Sent from my HTC One X+ using Tapatalk 2
I called AT&T and they told me to go to my nearest store and they would replace it, even if it were a minor cosmetic defect it would still worry me. Even the slightest bit of water could go in through a gap like that and damage anything or even worse activate a water strip forcing you to go through Insurance for such a new phone. They were pleasant and accommodating over the phone, I'm glad it was an easy fix.....
Now I'm just sitting here staring at the phone, it makes no sense to do anything software wise to it because I'm going to return it in the morning..... No fun for me today
Dottcent said:
Guys, anyone has dead pixels on their Ones? Got them on two of mine....any idea how many considered defective by HTCs standards?
Click to expand...
Click to collapse
Not sure about HTC but AT&T will exchange it for you..
Dead pixels is a definite return in my book.
Wow!!I was wondering it's only me or a wide spred issue. Now I know it's not just me. My phone looks perfect at the top but the bottom has imperfections. There is a very slight gap and I can feel the ups and downs when I move my finger around the edges. I think I should go to AT&T sore and see if the replace it.
Dottcent said:
Guys, anyone has dead pixels on their Ones? Got them on two of mine....any idea how many considered defective by HTCs standards?
Sent from my HTC One X+ using Tapatalk 2
Click to expand...
Click to collapse
I had the same issue with mine, and the store manager said he would only exchange it if it had three dead pixals. The phone had about five dead pixals but in two different clusters which made it seem like only two pixals, due to the high dpi. The store manager than called att and asked what he should do because he was only able to see two dead spots/pixals. They probably told him it was up to him and that the defective pixals should be clearly seen with the naked eye. He refused to exchange it because he felt uncomfortable not being able to see more than two dead spots/pixals. I tried a different store with much success. Probably because the store manager was so understanding of the issue.
I went to the store and replaced mine. The first one they showed me has the same issue (uneven flow of construction with the bottom speaker top) and pulled another one which still suffers with similar issue but not that evident. I took the second one and left. It looks like the bottom part of the phone is little complex and very wide spread build issue with these phones.
rajbsn said:
I went to the store and replaced mine. The first one they showed me has the same issue (uneven flow of construction with the bottom speaker top) and pulled another one which still suffers with similar issue but not that evident. I took the second one and left. It looks like the bottom part of the phone is little complex and very wide spread build issue with these phones.
Click to expand...
Click to collapse
I've looked at many phones. I have yet to seen one without the small gap. It seems that only some have smaller gaps than others. But make sure your speaker grills are at least align correctly.
Sent from my HTC One using Tapatalk 2
Dreadsteel said:
I've looked at many phones. I have yet to seen one without the small gap. It seems that only some have smaller gaps than others. But make sure your speaker grills are at least align correctly.
Sent from my HTC One using Tapatalk 2
Click to expand...
Click to collapse
Their Display phone was perfect. It looks like they are displaying Apples and selling Oranges.
hey i was finally able to recieve a new phone, i walked into my local at&t and spoke to a rep. i was reffered to the assitant manager who looked at his own phone and refused me a replacement phone. i pressed him and gave my phone to the store manager who only agreed to give me a new unit once she saw the red adhesive showing on my top speaker grill. i went and looked at every display model they had, bottom grill on the phone shows a miniscule gap towards the center of the device. speaker grill on top also shows a gap that is more prominent towards the ir blaster. Not sure if this is normal but i will try to visit other locations even a sprint or t-mobile store and look at the build quality on their versions and take pictures to compare. im not too sure of why something like this should happen, but my 1st guess would be an unlevel surface underneath most likely from the injected plastic... i really hope it isnt, such a beautiful phone. something like this should not have a rushed manufacturing process.
About the gap, I got 3 Ones from Att and they all got tiny gaps, but seem to be glued tight, but I mostly looked at uneven speaker grills and screen, since all had some!
Ps, Double Dip is lovely case, got one with the purchase
Every single One we have sold at my store has has zero gap. I've made it a point to look at each one.
Sent from my HTC One X using xda premium
CraigP17 said:
Every single One we have sold at my store has has zero gap. I've made it a point to look at each one.
Sent from my HTC One X using xda premium
Click to expand...
Click to collapse
I just got my "baby" yesterday. And with trying to entertain a 1 year old with a slight head cold, plus do all the data transfers from my One X+ to this one, I never thought to actually look the thing over. But I'll be darned, after reading the first few posts just now, I took my case off and yep, there is an ever so slight defect as well. Their not gaps..but a slight "wavelike" unevenness all around. I have very sensitive tactile sensations in my fingers, so i can feel roughness on certain spots. Trying not to let it bother me, but my neuroticism is trying to kick in.
davidper said:
I had the same issue with mine, and the store manager said he would only exchange it if it had three dead pixals. The phone had about five dead pixals but in two different clusters which made it seem like only two pixals, due to the high dpi. The store manager than called att and asked what he should do because he was only able to see two dead spots/pixals. They probably told him it was up to him and that the defective pixals should be clearly seen with the naked eye. He refused to exchange it because he felt uncomfortable not being able to see more than two dead spots/pixals. I tried a different store with much success. Probably because the store manager was so understanding of the issue.
Click to expand...
Click to collapse
Really, they refused you an exchange? When I had my Optimus G, they exchanged it for me because it got too hot. If you get a new device and it has dead pixels, they should not be able to refuse service. Dead Pixels should not be a standard.
rajbsn said:
Wow!!I was wondering it's only me or a wide spred issue. Now I know it's not just me. My phone looks perfect at the top but the bottom has imperfections. There is a very slight gap and I can feel the ups and downs when I move my finger around the edges. I think I should go to AT&T sore and see if the replace it.
Click to expand...
Click to collapse
Mine is fine, I don't think this is WIDESPREAD issue.
I have a very specific question with regards to replacing the charging port on the i777. I have searched threads discussing charging port replacement, but was unable to find anything about this specific issue. I am currently going through my first repair on my i777 that needs a new charging port. I bought the replacement on ebay, but something stood out once I compared it to the original charging port I took out. On the original there is a small rubber piece hanging down (around where the screw holes are). On the replacement piece it's just a metal piece hanging down in the same place. Do I need to have that rubber piece on the replacement charging port? Would it even affect the functionality of the phone? Is there a way to take the rubber piece off the original and transfer it to the replacement, or should I just buy one with the rubber piece on? If someone has asked this question already forgive me, but I did not see it in the thread I skimmed through.
Here is a pic of both them side by side. The top one is the original and the bottom is the replacement I got from ebay.
farm8.staticflickr (.com) /7281/9735538853_4e701482f8_o (.jpg)
It would not let me post link yet so just remove parentesis and spaces to view picture link.
That gray part is for waterproofing the microphone I believe. It just slides off of the old part and onto the new one, just be careful. Also if you have no signal, by now you may have already found the following thread. I had to do this a couple of weeks ago to get a signal: http://forum.xda-developers.com/showthread.php?t=1950114&page=5 I'll try harder to match up the part numbers next time!
iXNyNe, please let us know if the newegg part works, or if you end up needing to modify it (see link in above post), or purchase another.
iXNyNe said:
http://www.newegg.com/Product/Product.aspx?Item=9SIA2C51D87922 just ordered this. [...]
Click to expand...
Click to collapse
cyril279 said:
iXNyNe, please let us know if the newegg part works, or if you end up needing to modify it (see link in above post), or purchase another.
Click to expand...
Click to collapse
i'll report back once i have them
i already took the phone apart just to peek around inside, the part looks just like what's already there. the picture shows some teal/aqua colored tabs towards the bottom, im assuming these are peel off for an adhesive (there did seem to be an adhesive holding the part in place).
based on that link mentioned i would say that cutting is a little extreme, it looks like they cut the board in half, which is definitely NOT how it comes stock.
again i'll report back once i've got the chips. and for under $8 with free shipping i cant really complain even if they dont work out.
The only thing you're actually cutting (electronically) is the ground plane of the board shared by the antenna/radio and the charge port. In short, there's a super low risk of messing anything up, unless you use a sawzall to complete the job.
I assume that it was more cost effective for Samsung to put those items on the same board, but it's a punk move to attach a known replacement part to an antenna that varies by region. Either way, I'm glad to know that the hack is an option but I'd be happier to know that the hack isn't necessary.
iXNyNe said:
i'll report back once i have them
i already took the phone apart just to peek around inside, the part looks just like what's already there. the picture shows some teal/aqua colored tabs towards the bottom, im assuming these are peel off for an adhesive (there did seem to be an adhesive holding the part in place).
based on that link mentioned i would say that cutting is a little extreme, it looks like they cut the board in half, which is definitely NOT how it comes stock.
again i'll report back once i've got the chips. and for under $8 with free shipping i cant really complain even if they dont work out.
Click to expand...
Click to collapse
Just wanted to report success. The part from new egg worked and was really easy to swap.
I don't have the right size sim card anymore since switching my primary carry, so I can't test reception, but otherwise everything is working (charging, wifi, Bluetooth, etc)
P.s. I did not modify the item I received (no cutting) and it is a 2.3 where the original I removed was a 2.2. I've saved the 2.2 just in case something comes up.
Sent from my LG-D800 using Tapatalk
Thanks, but I'm afraid that we won't know whether the replacement part is a proper replacement until there is a sim-card involved. Reception is the rub (see post below from the board-mod thread).
underhuggare said:
[...]I also replaced the original rev 2.2 with rev 2.3 which fixed the usb port but gave me very unstable and poor reception. [...]
Click to expand...
Click to collapse
iXNyNe said:
Just wanted to report success. The part from new egg worked and was really easy to swap.
I don't have the right size sim card anymore since switching my primary carry, so I can't test reception, but otherwise everything is working (charging, wifi, Bluetooth, etc)
P.s. I did not modify the item I received (no cutting) and it is a 2.3 where the original I removed was a 2.2. I've saved the 2.2 just in case something comes up.
Sent from my LG-D800 using Tapatalk
Click to expand...
Click to collapse
cyril279 said:
Thanks, but I'm afraid that we won't know whether the replacement part is a proper replacement until there is a sim-card involved. Reception is the rub (see post below from the board-mod thread).
Click to expand...
Click to collapse
I'll see if I can find a friend with a full size Sim over the next few days and test the reliability. But honestly I'd have to it may be better for people to find a rev 2.2
But for anyone who no longer uses the phone for cell service, the new egg part works great for a cheap and easy charge port replacement.
Sent from my LG-D800 using Tapatalk