Hey guys,
Weird issue that just started today. I have had my dock plugged in for about 4 hours now and it showed a 0% charge when I plugged in my tablet 10 minutes ago. The tablet can charge via the dock when it's plugged into the wall, BUT the dock shows as having 0% charge. Even after unplugging the dock, it shows 0% battery on the dock.
When the cable is plugged in, the LED on the tablet is holding orange (charging), but the LED on the dock is flashing slowly (low battery).
Long story short, the charging mechanism seems to be in place, but the battery on the dock does not seem to hold anything. Tried docking, undocking, etc.
Anyone else experience this??
Bump. Planning on calling Asus for an Rma tomorrow
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I saw something about this a while back, but I forget where, try charging it (just dock) by connecting it to a usb slot on your pc. Sorry I can't remember where the post is, but it was along the lines of what you are getting, dock got to zero, and would no longer charge. Not sure iit will help, but got to be worth trying.
Sent from my Transformer Prime TF201 using XDA Premium App
THANK YOU SO MUCH
plugged it into the computer for 30 mins, plugged in teh tablet to the dock and 2 seconds later disconnected from pc and moved to the charger. still no dice. removed from dock once or twice and then before i knew it, my dock was up to 65% battery!
thanks for the help - hope this is able to help someone else too
Sent from my Transformer Prime TF201 using XDA Premium HD app
Another One
I'm experiencing the same thing. Charges the table fine, but will not charge the dock. Would like to see a solution for this!
nhshah7 said:
THANK YOU SO MUCH
plugged it into the computer for 30 mins, plugged in teh tablet to the dock and 2 seconds later disconnected from pc and moved to the charger. still no dice. removed from dock once or twice and then before i knew it, my dock was up to 65% battery!
thanks for the help - hope this is able to help someone else too
Sent from my Transformer Prime TF201 using XDA Premium HD app
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Mine is dead, too. Keyboard works, but it always shows 2% charge, even after being on the charger overnight.
I've tried charging it with the tablet connected, separately, and from a computer.
Related
How is everyone charging their prime with the keyboard docked? My battery was dead on both last night so I plugged the charger into the keyboard expecting it to be full this morning but is is only on 34% keyboard and 84% tablet. Is this normal? I did leave the tablet on whist charging but I don't have anything running and screen was off (lid closed)
Meybe it is bug... when you again drain dock+tablet battery to 0% try to charge if you have again this problem please send me a message to pm.. sorry for english
Sent from my Transformer Prime TF201
Check the cable is in properly and the charge light is on. My first prime was sent back for charging problems. After a couple of days the slightest knock would move the cable enough to stop it charging.
Sent from my Transformer Prime TF201 using XDA Premium App
Keep in mind that this is not a parallel battery configuration. When Docked the tablet charges from the dock and the dock charges from the power adaptor so its perfectly normal to see the tablet at a higher charge than the dock. I always charge with it docked and it stays docked unless I just happen to play a game requiring it to be undocked.
Also how long was it charging?
I never run both completely dead and have found that generally speaking if I plug it in when I go to bed its fully charged the next morning. While I do use it quite a bit Ive yet to completely exhaust the batteries.
It is something like this (others please post corrections as needed):
ATP charges when charger is plugged into an outlet.
ATP charges from the dock when battery level hits 70% or just below (I haven't noticed which yet) until it is near full.
ATP charges from the dock when the dock is plugged into an outlet using the charger.
The TF101 would charge from the dock whenever plugged in, so this is nice IMHO.
TF101 plugged into a USB 2 port = trickle charge on the TF101, so I assume same since the dock not charging via USB 2.0 was noted in my ATP dock's manual.
Sent from my Transformer Prime TF201 using Tapatalk
I tried to plug into my prime to charge as I usually do when it gets low on battery and it refused to detect that it was plugged in. I've tried with multiple outlets and yes I am using the official asus wall charger and cable. It only charges very, very, very slowly if the tablet is off and plugged into the wall charger. In no case does it detect that it is actually plugged in though.
I see that there is a system update, not sure if that would fix it since I can't do it because I'm at 8% battery currently.
I'm on 9.4.2.14 right now
thanks in advance
I just updated this morning to the .15 and now I can't charge, so don't know if that will help you. Same as you I tried multiple outlets and nothing; reboot didn't help either. Prime was working great for me for what I need, now this. Will try the charging while shutdown. I see an RMA soon. Charging while off only is not an option, it's an inconvenience.
Sent from my Transformer Prime TF201
I have had the same problem after receiving .15 this past weekend. I have tested other cables and wall chargers and know that's not the issue. I also did a factory reset to no avail.
Any ideas?
Check the charger or get a new charger.
I've been having the same problem.. tablet will not charge either. Luckily or me i scored on a dock. And now the only way my tablet will charge is when i connect the tablet to the dock and use the wall charger to simultaneously charge both tablet and dock. Without dock, tablet will not charge. Maybe trickle charge only when screen is off. Gotta me a software glitch. Can't be usb cable or ac adapter as with dock, everything works perfectly.
Im having the same problem. Prime doesnt charge while connected to wall charger...it seems to only charge when the screen is off and connected to a pc. When this first happened a few days ago i left the prime powered off and plugged it into the wall to charge overnght which it actually charged but it hasnt charged again since. So ive been at 10-20 all day and barely get to use it so it wont die as i checked the battery stats and it seems the prime is consuming a whole lot of power in a short amount of time...if its not the charger then im screwed since i unlocked the bootloader...this issue needs attention as its effecting multiple users so hopefully someone somewhere can either confirm that they tried using a new charger and what the results were or someone else has a charger that you know works and try using your prime on another persons tablet..it seemed to have started when i had "switch me" app installed and running a guest profile i noticed my pc stopped communicating with my prime and it all went downhill from there..
It's definitely not the charger in my case. I'm waiting to hear back from Asus, I'll update when I get their response.
Hi all,
hope someone can help me.
So far everything with my prime is working properly, except one thing.
I can not charge my docking station, it shows allways 0%.
When I charge via dock, tablet and dock I can see the charge symbol for the dock but after unplugging it still shows 0%!
Even if I charge only the dock, the orange charging light is flushing. But when I put it together with the tablet it still shows 0%.
anyone an Idea what to do?
fuhroeg said:
Hi all,
hope someone can help me.
So far everything with my prime is working properly, except one thing.
I can not charge my docking station, it shows allways 0%.
When I charge via dock, tablet and dock I can see the charge symbol for the dock but after unplugging it still shows 0%!
Even if I charge only the dock, the orange charging light is flushing. But when I put it together with the tablet it still shows 0%.
anyone an Idea what to do?
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Click to collapse
Did you find any solution to this as I have the exact same issue. Everything on my dock and tab works perfectly apart from the battery in the dock will not take any charge.
Most of the time, 0% charging means you have a bad dock mainboard. Sometimes the mainboard can damage the battery, but most of the time the battery is fine. Your best bet is to RMA the dock back to Asus to have it warranty repaired.
Sent from my SGS2
Thanks for you help. Think that is what i am gonna do on Monday.
Sent from my Transformer Prime TF201 using XDA Premium HD app
ll SparX ll said:
Thanks for you help. Think that is what i am gonna do on Monday.
Sent from my Transformer Prime TF201 using XDA Premium HD app
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Click to collapse
i 've had the same problem, the not charging problem. You might want to check the charge port on your dock. I have had the problem that two of the many "pins" in the charge port were deformed/bent and touching other "pins". After i corrected this the Dock charged again. You might want to use a magnifying glass.
Sent from my Transformer Prime TF201 using xda premium
My Prime ac adapter stopped working (the cable works fine) and was wondering while i wait for a new charger if the dock can charge through the pc. Any help or suggestions are appreciated
Sent from my Transformer Prime TF201 using xda premium
I know that the prime can be charged by a computer,but I never tried with the dock,to charge your tablet you must turn off it or put it in to sleep...
rogeriok said:
I know that the prime can be charged by a computer,but I never tried with the dock,to charge your tablet you must turn off it or put it in to sleep...
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May I ask how? Everything Ive seen and read says that the usb doesnt put out anywhere near the power needed.
The tablet can charge on the lower 5v, but its a trickle charge and it doesnt show the charging icon. Anyone try this with the dock? Mine doesnt work but mabe theres a way...
Sent from my Transformer Prime TF201 using xda premium
The dock does not charge from USB.
As far as I know the Prime can indeed be charged by USB only when it is off, since when it is on it will probably consume more power than the one received from USB
For the Dock, I really dont know if it may actually charge, Id say just leave it connected and check it out a few hours later The worst that can happen is that is does not charge at all.
Nope, does not charge while docked. Actually, if I forget to plug it back into the AC adapter, it will lose battery life over an extended amount of time...
Now it does charge through the PC usb with only the tablet, but as previously stated, it is a trickle charge.
cragains said:
Nope, does not charge while docked. Actually, if I forget to plug it back into the AC adapter, it will lose battery life over an extended amount of time...
Now it does charge through the PC usb with only the tablet, but as previously stated, it is a trickle charge.
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The TFP must be completely off to charge from a USB port, and then it will take a long time.
The TFP requires 15v to charge at the normal rate. A USB port puts out maximum of 5v.
Haven't used the prime much since picking up my SGS3, but I powered it on and plugged in the charger. It made a audible 'ding' and flashed a picture of a battery. Didn't think much of it but about 15 minutes later noticed it wasn't charging. Checked settings-->Battery and said not charging. Plugged into usb and pc recognized it, popped up the auto play and the prime did the same screen flash of a battery and ding. Can transfer files fine, did a few pics. But still not charging according to 'battery' in settings and % is still dropping .... Any ideas?
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
bigblue95z said:
Haven't used the prime much since picking up my SGS3, but I powered it on and plugged in the charger. It made a audible 'ding' and flashed a picture of a battery. Didn't think much of it but about 15 minutes later noticed it wasn't charging. Checked settings-->Battery and said not charging. Plugged into usb and pc recognized it, popped up the auto play and the prime did the same screen flash of a battery and ding. Can transfer files fine, did a few pics. But still not charging according to 'battery' in settings and % is still dropping .... Any ideas?
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
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I have the same issue, try charging it through the keyboard dock. I find if I plug it in directly to the tablet it trickle charges but says its not (will only go up slowly and only when screen is off possibly even the tablet itself), its to do with the charger, it is has some sort of transistor to switch it between 5V and 15V so I've heard, prime requires the 15V, but it gets stuck in 5V - only plugging it in to the keyboard dock works for me.
Whether what I've said above is true I don't really know I'm only going off what I've read, if anyone has a fix for this please mention it!!
Kevin
kevinm2k said:
I have the same issue, try charging it through the keyboard dock. I find if I plug it in directly to the tablet it trickle charges but says its not (will only go up slowly and only when screen is off possibly even the tablet itself), its to do with the charger, it is has some sort of transistor to switch it between 5V and 15V so I've heard, prime requires the 15V, but it gets stuck in 5V - only plugging it in to the keyboard dock works for me.
Whether what I've said above is true I don't really know I'm only going off what I've read, if anyone has a fix for this please mention it!!
Kevin
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Well before I went to bed last night, I plugged in my prime to my PC, powered off and went to sleep. Wake up, turn it on, and I'm still at 38% and dropping. Hasn't charged at all. But PC see it just fine still. I'm baffled! Anyone else have some insight?
When you guys charge your prime, do you get a battery image flashed on the screen? It's maybe 3" diagnal and an audible 'ding'? Last time I used it, it updated the firmware to the .28 and I really didn't use it after so I don't remember how it acts when it get plugged in for charging.
bigblue95z said:
Haven't used the prime much since picking up my SGS3, but I powered it on and plugged in the charger. It made a audible 'ding' and flashed a picture of a battery. Didn't think much of it but about 15 minutes later noticed it wasn't charging. Checked settings-->Battery and said not charging. Plugged into usb and pc recognized it, popped up the auto play and the prime did the same screen flash of a battery and ding. Can transfer files fine, did a few pics. But still not charging according to 'battery' in settings and % is still dropping .... Any ideas?
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
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Click to collapse
bigblue95z said:
Well before I went to bed last night, I plugged in my prime to my PC, powered off and went to sleep. Wake up, turn it on, and I'm still at 38% and dropping. Hasn't charged at all. But PC see it just fine still. I'm baffled! Anyone else have some insight?
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Click to collapse
kevinm2k said:
I have the same issue, try charging it through the keyboard dock. I find if I plug it in directly to the tablet it trickle charges but says its not (will only go up slowly and only when screen is off possibly even the tablet itself), its to do with the charger, it is has some sort of transistor to switch it between 5V and 15V so I've heard, prime requires the 15V, but it gets stuck in 5V - only plugging it in to the keyboard dock works for me.
Whether what I've said above is true I don't really know I'm only going off what I've read, if anyone has a fix for this please mention it!!
Kevin
Click to expand...
Click to collapse
bigblue95z said:
When you guys charge your prime, do you get a battery image flashed on the screen? It's maybe 3" diagnal and an audible 'ding'? Last time I used it, it updated the firmware to the .28 and I really didn't use it after so I don't remember how it acts when it get plugged in for charging.
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Click to collapse
After.28 was pushed I noticed my prime was NOT charging. I checked the connection, the ends, the port...nothing.
I then called Asus and they told me to plug into PC and let it charge to over 50%...It sat uninterrupted connected to my PC for over 10 hours...this is a very slow charge...they then told me to call back and they would basically wipe data through Android Recovery to find out if it's software or hardware related.
After it charged to 75% on my PC I unplugged and reconnected AC charger....it worked. I didn't wipe data, I think it just needed that trickle charge. Similar to the first charge 8+ hours...
Good luck with it, I'd call Asus...I'm just telling you what they told me...I never called back cause it worked...
Yes it shows when you connect AC adapter, and yes it's audible tone
DROID DOES, Apple did...like I forgot when
I had a very similar issue, and really got nervous when my apple USB charger still didn't do more than a trickle. Then I read the power specs on the asus charger and realized it's got more power, so I went and bought another charger and sure enough that worked right off the bat.
Once it charged I did some troubleshooting and realized that the power brick itself (even though it wouldn't stay together from the time I got it) was fine, the cable was the problem. My cable appeared to be in mint condition, no visible damage or bent pins or anything, transfers files but only trickle charges. Finally ditched it and now I have one good USB cable and two USB adapters.
I got my charger for $25.00 at office depot I think, 30 was regular and it had a discount or something I believe.
reset switch
I ran into this today again. There is a little hole on the left side of the tablet with a hard reset switch in it. Stick a pin in there (quite deep) and the switch will reset the tablet and it will start charging again. if it fails repeat the procedure.