Force 4g radio, ignore edge - AT&T Samsung Galaxy Note I717

Hello,
I am coming from an Inspire 4g phone have been using the Not since its release date. I am having a similar issue with my Note that the Inspire had, but I am unable to work-around the issue the way the Inspire did.
My issue is that while my phone has great cell tower signal, my phone drops into Edge connectivity constantly. Prior to my Note upgrade, my Inspire would do the same thing, but I had a couple of work arounds I could do to lock back into 4G (HSPA+).
A) I could reboot the phone and the overwhelming majority of times it would go back to H+.
B) I could turn the mobile data radio off and then back on and again, the majority of the times, it would go back to H+.
C) The fix I used most often was to go into the phone dialer and dial *#*#4636#*#*. This brings up a back door to the testing screens and I could access the phone information section. In phone information, I could change the preferred network type and I would change from the default WCDMA preferred to either GSM ONLY or WCDMA ONLY depending on the area I was in. This not only work with near 100% success, it also locked the signal into H+ for longer periods of time.
Now that I have my Note, I have the same issue with the phone dropping to Edge service. However, when I try each of the 3 methods above, including *#*#4636#*#*, my phone stays locked into Edge. I can not get it to change.
I called AT&T about the issue and they explained to me that the phone will lock into the stronger signal, so if Edge is stronger, that is what I will get. I told them about my workaround with my Inspire and they could not give an explanation why it worked with that phone. I did talk them into re-sending the network information to my phone while on the call. They sent the information and while I was sitting still with full bars of signal strength, the phone miraculously popped into 4G service. I asked why it would change from Edge to H+ when they sent the network information since I didn't move to affect the signal and they could give me no explanation.
Does anyone have an idea how to make the Note ignore Edge service if H+ is available? If I can't figure this out, the Note is going back and I will stay with my Inspire 4G for now.
Thanks,
Roger

Flash the Rogers modem(I think)..its got RAT access or whatever its called.
Sent from my SAMSUNG-SGH-I727 using xda premium

(I don't have a Note yet but...) Settings- Wireless and Network- Mobile Network- Network Preferences. Maybe you can force it there. Keep in mind this is an LTE phone, and SIM, so a little different than our Inspires.

kimtyson said:
Settings- Wireless and Network- Mobile Network- Network Preferences.
Click to expand...
Click to collapse
Unavailable on the stock rom.

kimtyson said:
(I don't have a Note yet but...) Settings- Wireless and Network- Mobile Network- Network Preferences. Maybe you can force it there. Keep in mind this is an LTE phone, and SIM, so a little different than our Inspires.
Click to expand...
Click to collapse
As stated, this is not available in stock rom nor TPC Note 2, which I am currently running. However, based on what I remember seeing on other Samsung phones, the *#*#4636#*#* feature I reference is supposed to do the same thing.

Thanks for the replies. Looks like the RAT feature is locked. Using the Rogers Radio seems to fix the problem, but breaks video playback at this time.

I found it an other thread, so I don't take any credit for it as someone else posted it, but I have confirmed it works on my Galaxy Note
*#*#197328640#*#* > debug screen > phone control > network control > band selection
You need to do this after each reboot though as it does not stick.
To work around this I have made a contact and only left out the last * in it, so all you do is use that as a speed dial and you are good to go

Related

[Q] 3G only setting?

on my captivate i used to be able to set the network selection to use auto, 3G only and Edge. i dont see these options in wireless settings, i jsut see an option to select network. is there a way to set it to only use 3G?
No because the phone only shows either E for edge or H+ for 3G or HSDPA.
More than likely you could get an application from the market that lets you switch and see if that works, but.... what's wrong with the way it manages data now?
Sent from my Nexus One using XDA Premium App
Well lately ive noticed my H symbol flashing too 3g for a few seconds then back. Im on gingerblur and not sure if its the Rom or what, but its wierd. Has anyone with gingerblur seen the 3g symbol.
neotekz said:
on my captivate i used to be able to set the network selection to use auto, 3G only and Edge. i dont see these options in wireless settings, i jsut see an option to select network. is there a way to set it to only use 3G?
Click to expand...
Click to collapse
Newer phones are using "smart" radio management chips (or something like that). The newly released Thunderbolt is the same way. Which sucks because it was a good tool for battery management
it sometimes switches to edge and i wanted to force it to stay on 3G. my captivate would do the same thing and keeping it on 3G worked fine.
is there any hacks to add this setting?
JayRolla said:
Well lately ive noticed my H symbol flashing too 3g for a few seconds then back. Im on gingerblur and not sure if its the Rom or what, but its wierd. Has anyone with gingerblur seen the 3g symbol.
Click to expand...
Click to collapse
I have, I even did a sbf and installed just the theme, adeo and rooted and am getting this issue. Not sure what the deal is.
Sent from my MB860 using Tapatalk
neotekz said:
it sometimes switches to edge and i wanted to force it to stay on 3G. my captivate would do the same thing and keeping it on 3G worked fine.
is there any hacks to add this setting?
Click to expand...
Click to collapse
Lol it switches to edge because you don't have a 3G ssignal; what else is it supposed to do if you don't have it?
You can choose (for throat part) to go down but you can't just magically get a better/faster signal.
Sent from my Nexus One using XDA Premium App
FLAC Vest said:
Lol it switches to edge because you don't have a 3G ssignal; what else is it supposed to do if you don't have it?
You can choose (for throat part) to go down but you can't just magically get a better/faster signal.
Sent from my Nexus One using XDA Premium App
Click to expand...
Click to collapse
my captivate used to switch to edge too but when i locked it to 3G it never lost signal just gets weaker. seems like it switch prematurely when 3G is weak NOT totally gone.
*#*#4636#*#*
Phone options
Click the drop down menu and select network mode you want
thanks! what setting should i choose for 3G, gsm only or wcdma only?
neotekz said:
my captivate used to switch to edge too but when i locked it to 3G it never lost signal just gets weaker. seems like it switch prematurely when 3G is weak NOT totally gone.
Click to expand...
Click to collapse
That's all well and good, however if you completely lost 3G then it wouldn't be there, even if you have the setting locked.
Setting =\= Result
Sent from my Nexus One using XDA Premium App
FLAC Vest said:
That's all well and good, however if you completely lost 3G then it wouldn't be there, even if you have the setting locked.
Setting =\= Result
Sent from my Nexus One using XDA Premium App
Click to expand...
Click to collapse
i understand that it wont give me a better signal. but i use my cell in low reception area and dont want it to constantly switching to edge and back and kill my battery. like i said i've used the captivate with 3g only and never completely lost 3G even with the captivate's crappy radio.
Wcdma only
neotekz said:
i understand that it wont give me a better signal. but i use my cell in low reception area and dont want it to constantly switching to edge and back and kill my battery. like i said i've used the captivate with 3g only and never completely lost 3G even with the captivate's crappy radio.
Click to expand...
Click to collapse
Lol I think I should state this.
I understand what you're saying and I am not saying I think you're wring; on the contrary, I actually do that as well, however I move mine down to edge when I'm not going to be doing anything data intensive.
I was just stating what I said to inform people, just in case someone thought you could force 3G at ALL times, which isn't possible if you aren't getting 3G in your area.
Sent from my Nexus One using XDA Premium App
hondaguy said:
*#*#4636#*#*
Phone options
Click the drop down menu and select network mode you want
Click to expand...
Click to collapse
How do you make the selection stick? I tried a reboot and everything
Sent from my MB860 using XDA App
i think you have to redo the setting when you reboot.
Edit: i just notice that it also changes back when i plugged it in overnight. is there a way to keep this setting permanently?
I too am needing to set my phone to connect to Edge only. I have 1 bar at the house when my network type is HSDPA. When connected to HSDPA at the house, with one bar, I constantly get dropped calls or my phone may not ring at all. If the phone decides to connect to Edge, which has a full signal, then everything seems to be a-ok. Most of the time the phone completely disconnects from all networks when it switches from HSDPA to Edge... not cool.
I can not get this sucker to connect to Edge only via setting the preferred network type to WCDMA. The phone will automatically set itself to GSM/CDMA auto (PRL) if I manually try to set WCDMA as the preferred network.
Rather annoying to say the least. ATT is the only carrier that has a full signal at the house. That's the only reason I that I signed up with them.
yokozuna82 said:
How do you make the selection stick? I tried a reboot and everything
Sent from my MB860 using XDA App
Click to expand...
Click to collapse
i just select the band i want and press the back key. usually the signal strength indicator will show no signal for a couple of seconds, then it will change to what i had selected. thats it
yokozuna82 said:
How do you make the selection stick? I tried a reboot and everything
Sent from my MB860 using XDA App
Click to expand...
Click to collapse
xenorabbit said:
I too am needing to set my phone to connect to Edge only. I have 1 bar at the house when my network type is HSDPA. When connected to HSDPA at the house, with one bar, I constantly get dropped calls or my phone may not ring at all. If the phone decides to connect to Edge, which has a full signal, then everything seems to be a-ok. Most of the time the phone completely disconnects from all networks when it switches from HSDPA to Edge... not cool.
I can not get this sucker to connect to Edge only via setting the preferred network type to WCDMA. The phone will automatically set itself to GSM/CDMA auto (PRL) if I manually try to set WCDMA as the preferred network.
Rather annoying to say the least. ATT is the only carrier that has a full signal at the house. That's the only reason I that I signed up with them.
Click to expand...
Click to collapse
thats because wcdma is 3g only. you need to the GSM option, thats edge.
GSM=edge only
wcdma=3g only
GSM auto=3g or edge, phone decides depending on signal strength

[Q] Force 3g or disable LTE?

I was wondering if anyone can confirm if there is a way to disable LTE? I just came from the OG Razr and I was able to use the app "Phone Info" to toggle the LTE and CDMA radios. Is this app specific to Moto devices and will it work with the Samsung Radio? Or is there a better way to turn off LTE?
I'm in a non LTE area at work and want a way to keep it from searching for LTE and draining my battery. Thanks!
Edit: I guess my question is, can someone in a LTE area confirm that it is in fact working? Not being in a LTE area, I do not know how to confirm that the radio is being shut off. Thanks!
toprunner2786 said:
I was wondering if anyone can confirm if there is a way to disable LTE? I just came from the OG Razr and I was able to use the app "Phone Info" to toggle the LTE and CDMA radios. Is this app specific to Moto devices and will it work with the Samsung Radio? Or is there a better way to turn off LTE?
I'm in a non LTE area at work and want a way to keep it from searching for LTE and draining my battery. Thanks!
Click to expand...
Click to collapse
It should work...I know it didnt play nice on some of the gs3 roms. Try it and report back.
I'm in LTE coverage and I've disabled LTE with the Phone Info app. Worked like a charm.
Yep, use the Phone Info app from the Play Store. Once installed, open it up and select "Device information." Scroll down a bit to a the box labeled "Set preferred network type." In the box, select CDMA auto (PRL). That will turn off the LTE radio.
Each time you reboot your phone, it will reset, so you'll have to go back into the app to change things.
bsweetness said:
Yep, use the Phone Info app from the Play Store. Once installed, open it up and select "Device information." Scroll down a bit to a the box labeled "Set preferred network type." In the box, select CDMA auto (PRL). That will turn off the LTE radio.
Each time you reboot your phone, it will reset, so you'll have to go back into the app to change things.
Click to expand...
Click to collapse
I did this and now my phone will not change back to use 4g, I have tried setting it to Global (that's what it was first) to LTE/CDMA and to LTE only. Anyone know a fix. doesn't matter if you uninstall the app and reboot or even just reboot with the app installed, mine stays stuck.
unolax said:
I did this and now my phone will not change back to use 4g, I have tried setting it to Global (that's what it was first) to LTE/CDMA and to LTE only. Anyone know a fix. doesn't matter if you uninstall the app and reboot or even just reboot with the app installed, mine stays stuck.
Click to expand...
Click to collapse
I can change back and forth without any problems. After changing back, it sometimes takes a little bit for the 4G to pick back up. Are you trying to change it back in the phone's settings or through the Phone Info app?
You really dont need phone info. This phone you can change between lte and cdma. Go to settings *more settings and then mobile network. You can change between both there. If I remember correctly you can even put it in global.
Sent from my SCH-I605 using xda app-developers app
unolax said:
I did this and now my phone will not change back to use 4g, I have tried setting it to Global (that's what it was first) to LTE/CDMA and to LTE only. Anyone know a fix. doesn't matter if you uninstall the app and reboot or even just reboot with the app installed, mine stays stuck.
Click to expand...
Click to collapse
Same problem. I turn off 4G with the Phone Info app but the only way to turn it back on is in Android Settings and not the phone info app.
crazydad said:
You really dont need phone info. This phone you can change between lte and cdma. Go to settings *more settings and then mobile network. You can change between both there. If I remember correctly you can even put it in global.
Sent from my SCH-I605 using xda app-developers app
Click to expand...
Click to collapse
Not true anymore. You can't switch it CDMA in the phone's stock settings . Verizon stopped having this option in the settings for any LTE device around the time that the ICS update went out for the RAZR and RAZR MAXX in the spring. It's not in the settings for the Galaxy S3, the DNA, or the Note 2. Verizon wants to move people off the 3G network and onto the 4G network. The only options in the stock settings for the Note 2 are Global, LTE/CDMA, and GSM/UMTS.
Since it can't be changed in the stock settings, that's why people are asking how to put the phone into 3G-only mode. There's a menu that can be accessed through the dialer, but an app like Phone Info makes things a little easier.
Yea, this option works great. I know each one is different, but with mine I had to go into the settings to get it to move back to LTE. Now that I am sure I can get LTE back then I will have qualms about using this. Thanks to the OP for this. Great IDEA!
I've always had luck setting it to "3G Only" in Phone Info, but have found you have to switch back to LTE in the actual Phone Menu.
I'm just disappointed this phone won't do "LTE Only". Was really hoping it would.
Sent From My Galaxy Note 2 using XDA Premium
bmkindoll said:
I've always had luck setting it to "3G Only" in Phone Info, but have found you have to switch back to LTE in the actual Phone Menu.
I'm just disappointed this phone won't do "LTE Only". Was really hoping it would.
Sent From My Galaxy Note 2 using XDA Premium
Click to expand...
Click to collapse
If you put the phone into LTE-only mode, you wouldn't be able to make or receive phone calls and texts. You'd only have data (and only when in LTE areas).
bsweetness said:
If you put the phone into LTE-only mode, you wouldn't be able to make or receive phone calls and texts. You'd only have data (and only when in LTE areas).
Click to expand...
Click to collapse
The phone info app only changes the data mode. Even on phones with LTE only, you always are able to make calls and receive texts.
Sent from my SCH-I605 using xda app-developers app
Its TwiX said:
The phone info app only changes the data mode. Even on phones with LTE only, you always are able to make calls and receive texts.
Sent from my SCH-I605 using xda app-developers app
Click to expand...
Click to collapse
Not true. The Phone Info app changes the entire network connection, not just data. Going into LTE only disables the CDMA radio, which is used for both voice and 3G data. It doesn't separate the two. This is well documented across forums online from people who have tried it. I've also previously tried it on other devices.
On the Note 2, if you select LTE only in the Phone Info app, it doesn't seem to actually put the phone into LTE only mode. If you exit the app and then open it back up, you'll see that it's reverted back to the previous mode (either Global or LTE/CDMA/EvDo). So that would explain still being able to make/receive calls and texts if you tried going into LTE only mode on the Note 2.
But if the phone was truly in LTE only mode, you couldn't make/receive calls or texts.
crazydad said:
You really dont need phone info. This phone you can change between lte and cdma. Go to settings *more settings and then mobile network. You can change between both there. If I remember correctly you can even put it in global.
Sent from my SCH-I605 using xda app-developers app
Click to expand...
Click to collapse
On this phone you can't choose 3G only by default without an app or other manual commands. Options are for GSM/UMTS, LTE/CDMA, and Global.
Doesn't seem to be turning off the LTE radio
Nonrooted, completely stock.
So, I got phone info, and chose cdma (PRL) only as discussed above.
And, I'm seeing NO improvement in battery life.
Measured anecdotally, over the last several days and from battery monitor widget.
I'm always at approximately 40% by 6pm (after unplugging at 650am) with average usage.
Isn't LTE a power hog? If it's disabled, shouldn't we see a measurable difference in battery life?
Any input greatly appreciated.
Thanks,
F
It does seem to be good at lowering the quality of netflix though so as to save me from running over my data limits.
willfck4beer said:
Nonrooted, completely stock.
So, I got phone info, and chose cdma (PRL) only as discussed above.
And, I'm seeing NO improvement in battery life.
Measured anecdotally, over the last several days and from battery monitor widget.
I'm always at approximately 40% by 6pm (after unplugging at 650am) with average usage.
Isn't LTE a power hog? If it's disabled, shouldn't we see a measurable difference in battery life?
Any input greatly appreciated.
Thanks,
F
Click to expand...
Click to collapse
The LTE versions of the Note 2 are getting battery life that's on par with the international 3G-only version, even when LTE is in use. So I'm not surprised that you're not finding there to really be a difference. Significant strides have been made over the past year that have made LTE much more energy efficient than it has a reputation for being.
The only time that I'd really think anyone would see a major difference is if you're in a fringe LTE area where the phone is constantly jumping back and forth between LTE and 3G. In a situation like that, disabling LTE will probably lead to a noticeable increase in battery life. Outside of that, the battery drain will probably be pretty similar.
Interesting - thanks for the info!
Seems counterintuitive that turning off a radio and denergizing it would seem to have almost nill effect over several hours - especially in light of the article the other day about how VoLTE was such a huge drain (approx 140%) of regular CDMA voice traffic - due to the peculiar nature of CDMA+LTE with simultaneous voice and lte data.
Odd, another data point, on mine, disabling wifi as well seems to have no substantial affect either.
Maybe this is due to the Qualcomm ?gobi? chip? Supposed to be pretty badass iirc.
Hate to necro-bump this thread, but is there a way to do this still? For whatever reason, LTE at my desk at work gets almost zero data while 3g works fine (albeit a little slow). The app mentioned previously doesn't seem to have any way to change settings.
akellar said:
Hate to necro-bump this thread, but is there a way to do this still? For whatever reason, LTE at my desk at work gets almost zero data while 3g works fine (albeit a little slow). The app mentioned previously doesn't seem to have any way to change settings.
Click to expand...
Click to collapse
Still works on mine:
bsweetness said:
Yep, use the Phone Info app from the Play Store. Once installed, open it up and select "Device information." Scroll down a bit to a the box labeled "Set preferred network type." In the box, select CDMA auto (PRL). That will turn off the LTE radio.
Each time you reboot your phone, it will reset, so you'll have to go back into the app to change things.
Click to expand...
Click to collapse

[Q] LTE/4G/Edge/G radio switching

Hi everyone, I'm new to AT&T and HTC. I'm confused on how the networks should switch.
The area I'm in doesn't have LTE yet so lets leave this out of this
I'm having a signal issue at work. Where I sit I get 3 sometimes 2 bars (-97 to -101dBM) on the 4G network. But data doesnt work. When I use the browser it say error connecting to network and I when I run speed test it either doesnt find a tower or just sits on ping test.
When I look at mobile network type it keeps flipping between HSDPA and HSPAP. I've never see the phone change to the edge or G network unless my battery is almost dead.
Does this sound right or could I have a messed up radio? It does work great when the signal is in the -70s.
Please help. Wondering if my phone is messed up. It is still stock, locked bootloader, unrooted at the moment.
Sent from my HTC One using Tapatalk 2
Have you done simple troubleshooting like turn phone on airplane mode, or factory reset?
Sent from my HTC One using xda premium
Yes I did. Still getting same results. Thanks fir the suggestion.
Sent from my HTC One using Tapatalk 2
Well someone else with at&t came over to my area and there phone didn't work either. Just scrappy at&t signals.
Sent from my HTC One using Tapatalk 2
Nemeth27 said:
Hi everyone, I'm new to AT&T and HTC. I'm confused on how the networks should switch.
The area I'm in doesn't have LTE yet so lets leave this out of this
I'm having a signal issue at work. Where I sit I get 3 sometimes 2 bars (-97 to -101dBM) on the 4G network. But data doesnt work. When I use the browser it say error connecting to network and I when I run speed test it either doesnt find a tower or just sits on ping test.
When I look at mobile network type it keeps flipping between HSDPA and HSPAP. I've never see the phone change to the edge or G network unless my battery is almost dead.
Does this sound right or could I have a messed up radio? It does work great when the signal is in the -70s.
Please help. Wondering if my phone is messed up. It is still stock, locked bootloader, unrooted at the moment.
!
Sent from my HTC One using Tapatalk 2
Click to expand...
Click to collapse
I have the same problem and i can't turn off the 4g LTE and battery is going away
Someone help us
twies said:
I have the same problem and i can't turn off the 4g LTE and battery is going away
Someone help us
Click to expand...
Click to collapse
To turn off LTE, open dialer, type in "*#*#4636#*#*", then click "phone info", you will see "GSM/WCDMA/LTE auto" in the middle of the setting page. Switch to "WCDMA preferred" to use only 3G without LTE. You can also choose "GSM" to use only edge network.
Is there not an App or Widget that can toggle LTE and Edge networks?

[Q] Stuck on 3G

I was out of town this past weekend. Wisconsin Dells if anyone is interested. While I was there I was experiencing some bad signal, so I read multiple times that you could force a PRL update for your phone to allow it to possibly roam on newer towers. I dialed the *228, then pressed 2. After the update my phone will now only connect to 3g. Even back home now, which I know for sure is a 4g area, I am still stuck on 3g. I spent quite a while messing with settings. The one that controls what network to use. I tried them all really. But its set to LTE/CDMA only right now.
I was running CM10.1 from 8/3. So I formatted system/data/cache/dalvik, everything basically, reflashed the latest build of CM 10.1, and it is still doing it.
Any other ideas before I reflash back to stock and call Verizon?
So I flashed back to stock. Still stuck in 3g. But in the touchwiz interface now it's a bit odd. In Mobile Networks, the list item says Preferred network mode: CDMA/LTE/EVDO. When I touch it, it presents 3 options, Global, LTE / CDMA, and GSM / UMTS. The LTE / CDMA item is selected. The odd part is that even though LTE is listed first on the option when it is selected from the pop up menu, it still says CDMA is first in the preferred network mode, the gray text. That is even more odd is that if I select the GSM one, it doesn't connect to anything, which is expected. But then if I go back into the option and select LTE / CDMA, the status bar icon will say 4g for a half second and then say 3g.
Any ideas?
I found this. Is my sim card really toasted?
https://community.verizonwireless.com/thread/786562
"I was recently browsing a different message board to see what was being said about the GS3's poor reception and data, and I came across a discussion on "updating towers" using *228. From what I read, it seems that dialing this number from a 4G phone not only does nothing to update your towers, but it also destroys your SIM card, and prevents you from accessing 4g. Consequently, you will need to get a replacement SIM card. I find it hard to believe that Verizon would allow something like this to happen. It seems that they would notify their customers when upgrading.
Has this happened to anyone???"
Update: I called Verizon. They confirmed the sim can get toasted if you dial *228 on a 4g phone. So I'll have to go into the store tomorrow morning to get a new sim. The support guy was cool about it. It said he did this exact same thing himself before he started working for Verizon.
Yeah I have heard that dialing *228 from a 4G phone is a big no-no but I didnt know that it actually fries your sim. At least you can get another one for free.
Sent from my SCH-I545 using Tapatalk 4
This could be a handy sticky. Just in case more people try/do this.
Send from my Nexus 4
I wish I had seen this thread sooner and I have been spending days trying to figure out why my phone would no longer connect to the LTE network after traveling to a 3G only area. Whoops!
I definitely think this should be a sticky - or at least warning not to use *228.

Cannot make make/receive calls on LTE

First time posting on here so please don't tear me a new ass if I'm doing something wrong lol.
I just got a Galaxy Note I (SGH-I717) on AT&T.
Initially I was having problems with reception and 4G and not getting LTE at all. I finally got LTE working my setting up the PTA APN and by dialing *#2263# and selecting a different preferred band (I chose "LTE ALL" in the LTE sub-menu and saved it). I put the SIM back in, powered the phone back up and LTE was working. However my signal bars haven't gone past one bar while on LTE. I get data, and can even send and receive MMS/SMS, but cannot send/receive calls.
Someone please tell me if I did something wrong or am leaving out any vital info.
Sent from my big, slow SAMSUNG-SGH-I717 using xda app-developers app
beefjelly said:
First time posting on here so please don't tear me a new ass if I'm doing something wrong lol.
I just got a Galaxy Note I (SGH-I717) on AT&T.
Initially I was having problems with reception and 4G and not getting LTE at all. I finally got LTE working my setting up the PTA APN and by dialing *#2263# and selecting a different preferred band (I chose "LTE ALL" in the LTE sub-menu and saved it). I put the SIM back in, powered the phone back up and LTE was working. However my signal bars haven't gone past one bar while on LTE. I get data, and can even send and receive MMS/SMS, but cannot send/receive calls.
Someone please tell me if I did something wrong or am leaving out any vital info.
Click to expand...
Click to collapse
Perhaps the radio should be updated. The latest official ATT radio is UCMD3.
Check if you have it under settings/about/phone status/baseband. It works on all builds but is the newest radio which improves signal sometimes.
scariola said:
Perhaps the radio should be updated. The latest official ATT radio is UCMB3.
Check if you have it under settings/about/phone status/baseband. It works on all builds but is the newest radio which improves signal sometimes.
Click to expand...
Click to collapse
I attached a screen shot of my baseband. Does this look correct?
Sent from my SAMSUNG-SGH-I717 using xda app-developers app
beefjelly said:
I attached a screen shot of my baseband. Does this look correct?
Click to expand...
Click to collapse
That is infact the newest radio. Unfortunately I'm rockin this phone on T-Mobile, maybe some other people could chime in on ATT.
Apn settings sometimes make a difference. So check this thread on that here... http://forum.xda-developers.com/showthread.php?p=26821716
scariola said:
That is infact the newest radio. Unfortunately I'm rockin this phone on T-Mobile, maybe some other people could chime in on ATT.
Apn settings sometimes make a difference. So check this thread on that here... http://forum.xda-developers.com/showthread.php?p=26821716
Click to expand...
Click to collapse
I'm pretty positive that my APN settings are correct (I'll post them in a minute), I think it is probably the band preference I selected in the *#2263# menu. I do know for a fact that the SGH-I717 runs on the lowest LTE band.
Sent from my SAMSUNG-SGH-I717 using xda app-developers app
Here are the APN settings I'm using at the moment.
Sent from my SAMSUNG-SGH-I717 using xda app-developers app
beefjelly said:
Here are the APN settings I'm using at the moment.
Click to expand...
Click to collapse
Those appear to be as follows in the link I posted. The only difference i saw was BEARER: LTE (default is unspecified) play with this one.. that was different in the post.
Other then that, I know ATT and Tmobile only use LTE Band 4 in the USA anyways.
So LTE ALL under the service menu wouldnt help. Was your coverage always that bad?
Please someone with ATT help this poor soul out. I'm at wits end. Usually this would be something to bug your service provider about. Myabe they can refresh something on your account, or give you a newer SIM card at your local store.
scariola said:
Those appear to be as follows in the link I posted. The only difference i saw was BEARER: LTE (default is unspecified) play with this one.. that was different in the post.
Other then that, I know ATT and Tmobile only use LTE Band 4 in the USA anyways.
So LTE ALL under the service menu wouldnt help. Was your coverage always that bad?
Please someone with ATT help this poor soul out. I'm at wits end. Usually this would be something to bug your service provider about. Myabe they can refresh something on your account, or give you a newer SIM card at your local store.
Click to expand...
Click to collapse
Yes, unfortunately service has always been this bad. I have called AT&T several times/been to the AT&T store and talked to a representative and they have done the following:
- Checked/rechecked my IMEI number (it always matches)
- Checked and rechecked my SIM number (before AND after I received a new SIM card
- Unregistered/Re-registered my phone with the towers
- Called a tech out to the tower to make sure nothing is going on the them (I know its not, my buddies all have LTE running fine on their devices)
Thank you so much, scariola. You've been a helped all you can.
RESOLVED
I believe I have fixed the problem.
I dialed *#2263# to get to the Band Selection screen. I already had selected "LTE ALL" under the LTE Preference menu. I unselected it, chose Back and then End (both under the softkey menu). I then re-dialed *#2263# to get back into the Band Selection menu except this time I selected "Automatic" and chose End in the softkey menu. Re-inserted SIM, and rebooted.
No I get signal 3-5 bars, 4G and 4G LTE where strong signal is available.
I thought LTE was only data and could not be used for calls.
Agoattamer said:
I thought LTE was only data and could not be used for calls.
Click to expand...
Click to collapse
Right. The data is the 3g/4g connection and the symbol next to the bars is the data speed. The bars is the strength of the gsm/phone signal.
It actually sounds like the OP was involved in a tower maintenance scenario and probably didn't matter what he did.
You can do the same settings changing from the mobile data settings menu.
You can't do the same settings from the mobile data settings menu. There you can only mess with data bands. You can turn LTE off or on on my Canadian ROM but you can't use it as the only band. And I didn't think you could even change this on ATT ROMs/radios at all. I believe he used LTE as the one and only bands for phone and data which caused his issue. I have achieved this same result by messing with those band setting found by *#2263#.
However the ability to send/receive texts but no calls does not make sense. That could have been tower issues since they both use the same phone band.
Agoattamer said:
You can't do the same settings from the mobile data settings menu. There you can only mess with data bands. You can turn LTE off or on on my Canadian ROM but you can't use it as the only band. And I didn't think you could even change this on ATT ROMs/radios at all.
Click to expand...
Click to collapse
Er, what?
Is that a JB thing because I know it wasn't present on the ATT ICS ROM. Also where is the LTE setting??
The default is "fastest available". If you choose the high speed setting, it will connect to whatever is best.
I assumed JB stock because the OP said he just got the phone.
Agoattamer said:
Is that a JB thing because I know it wasn't present on the ATT ICS ROM. Also where is the LTE setting??
Click to expand...
Click to collapse
It's on the canadian version of JB in the settings/mobile network. Missing from att JB though.
You can however force LTE only through the service menu. Att and tmobile use band 4. Not sure about anyone else.
You must dial *#2263# into dialer and select LTE and choose the band your provider supports. That will force LTE only. Dial the same thing into dialer and select automatic* to go back to jumping through LTE/WCDMA/GSM.
I understand it is on the Canadian version as I am using it. The Canadian version also includes LTE. I know how this all works. I have a Rogers note. But my question was to ranger on where he pulled that screenshot from. I always had an LTE option both on ICS and JB. And it was my understanding that ATT left this feature out on all versions and their modem was locked.
Sent from my SGH-I717R using xda premium
You can't force LTE if its not available. Its best to leave it at auto and let the modem do Its job of connecting to the best signal.
rangercaptain said:
Right. The data is the 3g/4g connection and the symbol next to the bars is the data speed. The bars is the strength of the gsm/phone signal.
It actually sounds like the OP was involved in a tower maintenance scenario and probably didn't matter what he did.
You can do the same settings changing from the mobile data settings menu.
Click to expand...
Click to collapse
It may have been, but soon after I *thought* I had fixed the problem, the same issue restarted. I believe it was an issue with the phone hardware itself, maybe the antenna. I don't know. I sold the phone and got an S3.
No problems with the S3 :good:
I used to have that problem until i changed the MNC to 260

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