[Q] Missing Software Update option in Settings Menu! - Galaxy S II Q&A, Help & Troubleshooting

Greetings,
first of all my GS2 is running stock 2.3.3, locked/unrooted!
I noticed that there was no "software Update" option in Settings > About Phone..in fact I couldn't find it anywhere!
I then did a factory reset of the phone...still no go. Removed the battery/SIM, rebooted, still nothing.
Will I *still* be able to update via KIES Desktop once the ICS update is available?
Thanks in advance!

GroovyMotion said:
Greetings,
first of all my GS2 is running stock 2.3.3, locked/unrooted!
I noticed that there was no "software Update" option in Settings > About Phone..in fact I couldn't find it anywhere!
I then did a factory reset of the phone...still no go. Removed the battery/SIM, rebooted, still nothing.
Will I *still* be able to update via KIES Desktop once the ICS update is available?
Thanks in advance!
Click to expand...
Click to collapse
You are running a very very old firmware .
Kies is the method that will upgrade .
jje

JJEgan said:
You are running a very very old firmware .
Kies is the method that will upgrade .
jje
Click to expand...
Click to collapse
I know but I got my phone last august and it was running this version...most GS2 in canada runs this one stock

unrooting
Sorry to reply late but this is same problem I faced. The reason was I unrooted the rooted phone and the unrooter could not recover it completely. What I did is mentioned in following sequence.
1) In January 2012, I rooted the my LG Optimus 2x phone. Installed CWM (ClockWorkMod) and took backup of original ROM and kept safe aside. The rooting was done with SuperOneClick.
2) After that at least 50 times changed various roms like Customized Stock, CM, MIUI, etc.
3) Just last month August 2012, I just wanted to update to new new official stock (V20i) in India so I restored the ORIGINAL ROM from backup in CWM and then unrooted with "R1: Stock Recovery Image - By Paul O'Brien" which was super smooth without any unrooting issue. But now the SOFTWARE UPDATE option is missing. I still dont have solution on this problem may be some expert may suggest the solution.
The most possible reason I can guess here is the UNROOTING methods are not fully recovering the mod signatures.
Whoever are having this problem is possible that they might have purchased the used phone from a person who might have ROOTED it and simply UNROOTED it before selling to next owner. I am not expert and I may be wrong but this is just what I think is possible according to my own experience.

Related

Root issues + confused after 4.0.4 update

Hi,
i bought a Samsung Galaxy S3 GT-I9300 about two months ago, it's a Spanish device. I think the device came with 4.0.1 update of ICS, some weeks after buying it got 4.0.4 update and then using CF-Root 6.4 and Odin 1.85 managed to get root access so i was able to install busybox and UMS application from xda forums. So everything was working fine. Then, about 3 days ago i got an update notification which showed me a message which said "Updates will be provided in the request order preference" or something like this, i tried to update a few times more but no luck, i always got the same messages so i thought i had to wait for 4.1 update to get published but anyway everything was working fine.
The curious thing is yesterday ( August 25, 2012), when i woke up i noticed a firmware update was ready to be installed so went through it (without uninstalling CF-Root 6.4, supersu, etc.) but the strange thing was, after the update completed fine, went to settings to check the version and i saw it still/again was 4.0.4 version of ICS. Also noticed Google Play Books and Google Play Movies got installed so on one hand it seemed everything went fine cause new apps were there and everything worked as expected but on the other hand i think i already had 4.0.4 update installed on the device. Till that point one can think i got confused on the versions i got installed before the update and no major problem here. After that, as i already had root access on the device, i went to check if i still could run UMS app but it complained about missing root access so as i did before that last Android update took CF-Root 6.4 and Odin 1.85 to flash the device and get root access again (Without removing any previous install of CF-Root, super su, busybox, etc. ) but had no luck, so now it's not possible for me get root access again but i'm also still wondering how is it possible that today's update left the phone with the same Android version as before the update.
The only explanation i can find is the phone came with 4.0 version, first update got me to 4.0.1 and today's update guided me to the 4.0.4 but i'm still wondering why root access is not working as it should.
So my questions are, did i got confused about each version update? Then why can't i get root access again just repeating the same first process?
When opening busybox i can read "Not Enough Free Space in /system". Opening /system directory with Root Explorer i can read 1.05GB used, 436.39MB free. Is it right /system directory takes up to 1GB of the space? Why Busybox thinks there is 0.0MB free there?
Hope someone can help. Thanks in advanced!
Thousands of posts say OTA updates may fail if the phone is rooted .
Usual is to fail part way through an update ..
Suggest wipe the phone flash stock rom with Odin then root .
jje
JJEgan said:
Thousands of posts say OTA updates may fail if the phone is rooted .
Usual is to fail part way through an update ..
Suggest wipe the phone flash stock rom with Odin then root .
jje
Click to expand...
Click to collapse
Thanks a lot for the info. Am i going to loose installed apps, system settings, etc when doing the suggested process? Do i really need to wipe the phone before flashing the phone? I suppose i can find stock rom for my model here in the forums. Thanks!!
Hi,
i'm looking for a stock firmware for my SGS3 BaseBand I9300XXLH1 but i'm not able to find it. I think the firmware which came with my phone is unbranded and from Spain. But the question which i'm wondering is, do i really need to flash the phone? Isn't possible to solve the issue in another manner? After updating through OTA the rooted device, what's supposed to went wrong?
Lastly, what's wrong on updating a stock rooted firmware using Phone/Android update system? Don't understand how doing that can break the phone forcing me to wipe data and flash the phone.
Hope someone can help. Thanks a lot!
PD: After rebooting the phone in recovery mode i can see stock recovery has been installed with last update. Hope someone can make a bit of sense about it all. Thanks in advanced.
sibok said:
Hi,
i'm looking for a stock firmware for my SGS3 BaseBand I9300XXLH1 but i'm not able to find it. I think the firmware which came with my phone is unbranded and from Spain. But the question which i'm wondering is, do i really need to flash the phone? Isn't possible to solve the issue in another manner? After updating through OTA the rooted device, what's supposed to went wrong?
Lastly, what's wrong on updating a stock rooted firmware using Phone/Android update system? Don't understand how doing that can break the phone forcing me to wipe data and flash the phone.
Hope someone can help. Thanks a lot!
PD: After rebooting the phone in recovery mode i can see stock recovery has been installed with last update. Hope someone can make a bit of sense about it all. Thanks in advanced.
Click to expand...
Click to collapse
Get your firmware from here http://www.samfirmware.com/
then use odin to flash it, I had the same problem
Baseband is modem not firmware.
jje
Sent from my GT-I9300 using xda premium
Thanks to both for your answers. Maybe it's stupid but i'm some what more peaceful knowing other people also happened the same issue although it still feels very weird. All i did is flashing with CF-Root 6.4.
I've been looking for the stock firmware which is supposed to came with my phone at sammobile site but i'm not able to find it, although at that point ( where the phone got the same update twice, 4.0.4 ) i don't think i can trust the information provided by the phone. Under phone settings i can see Model Number is GT-l9300 and Base Band Version is i9300XXLH1 but i can't find it no sammobile site. What i find at sammobile site is I9300XXBLH1 ( notice B letter ) but i think that before this weird behaviour happened the phone showed Base Band Version I9300XXBLFB.
Is it all possible or the weird one is me?
Kickasskev, did you got 4.0.4 update twice?
Thanks again to all!
REPEAT BASEBAND IS NOT FIRMWARE nor is it firmware version .
To locate firmware try CHECKFUS .
Or stock providers roms from the sticky on XDA .
jje
sibok said:
Hi,
i bought a Samsung Galaxy S3 GT-I9300 about two months ago, it's a Spanish device. I think the device came with 4.0.1 update of ICS, some weeks after buying it got 4.0.4 update and then using CF-Root 6.4 and Odin 1.85 managed to get root access so i was able to install busybox and UMS application from xda forums. So everything was working fine. Then, about 3 days ago i got an update notification which showed me a message which said "Updates will be provided in the request order preference" or something like this, i tried to update a few times more but no luck, i always got the same messages so i thought i had to wait for 4.1 update to get published but anyway everything was working fine.
The curious thing is yesterday ( August 25, 2012), when i woke up i noticed a firmware update was ready to be installed so went through it (without uninstalling CF-Root 6.4, supersu, etc.) but the strange thing was, after the update completed fine, went to settings to check the version and i saw it still/again was 4.0.4 version of ICS. Also noticed Google Play Books and Google Play Movies got installed so on one hand it seemed everything went fine cause new apps were there and everything worked as expected but on the other hand i think i already had 4.0.4 update installed on the device. Till that point one can think i got confused on the versions i got installed before the update and no major problem here. After that, as i already had root access on the device, i went to check if i still could run UMS app but it complained about missing root access so as i did before that last Android update took CF-Root 6.4 and Odin 1.85 to flash the device and get root access again (Without removing any previous install of CF-Root, super su, busybox, etc. ) but had no luck, so now it's not possible for me get root access again but i'm also still wondering how is it possible that today's update left the phone with the same Android version as before the update.
The only explanation i can find is the phone came with 4.0 version, first update got me to 4.0.1 and today's update guided me to the 4.0.4 but i'm still wondering why root access is not working as it should.
So my questions are, did i got confused about each version update? Then why can't i get root access again just repeating the same first process?
When opening busybox i can read "Not Enough Free Space in /system". Opening /system directory with Root Explorer i can read 1.05GB used, 436.39MB free. Is it right /system directory takes up to 1GB of the space? Why Busybox thinks there is 0.0MB free there?
Hope someone can help. Thanks in advanced!
Click to expand...
Click to collapse
0. Remove all root apps from your phone.
1. Back up your rooted rom in cWM.
2. Use triangle away to get rid of the traingle.
3. Format system and cache.
4. Flash an official rom.
5. You should have all your apps + settings on a stock rom without the status being 'modified'.
victorator said:
0. Remove all root apps from your phone.
1. Back up your rooted rom in cWM.
2. Use triangle away to get rid of the traingle.
3. Format system and cache.
4. Flash an official rom.
5. You should have all your apps + settings on a stock rom without the status being 'modified'.
Click to expand...
Click to collapse
I've used checkfus and now i know my firmware.
Thanks for the step by step tips, but my phone is not rooted so i cannot use cwm, triangleapp and so. I. Annot also remove cwm manager nor supersu. I suppose i'll have to flash stock firmware first of all. Am i right?
Pretty strange, first time i rooted the device through cf-root6.4 it run flawlessly, but now i had to remove the battery after flashing ( while device was on ) and enter into recovery mode by hand which started the rooting process.
Thanks!

[Q] Cannot Update to 4.1.2

I have 4.1.1 Jellybean on my phone, is unlocked, an had no trouble updating to 4.1.1 from ICS. Now that my phone shows "Updates Available", downloads them files( I think), but does not install and rather says "Your device has been modified. Software updates are not available". The new updates I have seen in my mate's phone are good, and as he told me he had no trouble updating to it unlike mine.
What is the problem and the best way to solve this issue?
Also I'd like to ask, if I used Odin to update it manually, will I be able to update my phone with later releases without having to use Odin again?
airbends said:
I have 4.1.1 Jellybean on my phone, is unlocked, an had no trouble updating to 4.1.1 from ICS. Now that my phone shows "Updates Available", downloads them files( I think), but does not install and rather says "Your device has been modified. Software updates are not available". The new updates I have seen in my mate's phone are good, and as he told me he had no trouble updating to it unlike mine.
What is the problem and the best way to solve this issue?
Also I'd like to ask, if I used Odin to update it manually, will I be able to update my phone with later releases without having to use Odin again?
Click to expand...
Click to collapse
You answered your question yourself...modified = no ota update. Go back to stock unmodified or easier, download the new version from xda or sammobile and flash via odin
Sent from my GT-I9300 using xda app-developers app
OTA on rooted phones.
airbends said:
I have 4.1.1 Jellybean on my phone, is unlocked, an had no trouble updating to 4.1.1 from ICS. Now that my phone shows "Updates Available", downloads them files( I think), but does not install and rather says "Your device has been modified. Software updates are not available". The new updates I have seen in my mate's phone are good, and as he told me he had no trouble updating to it unlike mine.
What is the problem and the best way to solve this issue?
Also I'd like to ask, if I used Odin to update it manually, will I be able to update my phone with later releases without having to use Odin again?
Click to expand...
Click to collapse
Well i don't know what you mean with "unlocked" . If you mean rooted then it's easy :fingers-crossed:. You might have rooted with CF-Root or Toolbox or whatever. And in that process you were forced to install Clockworkmod Recovery and that's the reason you can't get OTA. If you want to have a rooted phone and OTA all you have to do is. Root your phone, stay on stock rom and flash the stock recovery via odin. But this means you loose CWM Recovery and a lot of the fun part about a rooted phone is gone.
Pure Drive GT said:
Well i don't know what you mean with "unlocked" . If you mean rooted then it's easy :fingers-crossed:. You might have rooted with CF-Root or Toolbox or whatever. And in that process you were forced to install Clockworkmod Recovery and that's the reason you can't get OTA. If you want to have a rooted phone and OTA all you have to do is. Root your phone, stay on stock rom and flash the stock recovery via odin. But this means you loose CWM Recovery and a lot of the fun part about a rooted phone is gone.
Click to expand...
Click to collapse
What part of "Unlocked" is confusing to you? It means the phone can run any sim card of any sim provider, thats what I meant, and no, the phone is not rooted or never even have tried rooting it... Never mind, I factory reset the phone and the update is done. Anyways kudos for your reply
Cheers!

[Q] SGS3 Three UK - Not Updating To 4.1.2

Okay, so a while ago I decided to root my SGS3, then the root suddenly just stopped working, so I flashed stock 4.1.1 back onto it using Odin3. Now I cannot update via Kies or the Software Update in the settings on the phone.
Whether I flashed the wrong ROM onto the phone, I don't know but I thought it was the right one for my Three phone (downloaded from samsung-updates.com), but the boot animation seems to be the official Samsung logo, which used to be the Three logo.
Is there a way I can upgrade onto the normal, proper stock 4.1.2 firmware which will update genuinely in Kies?
Any help would be much appreciated.
is the status "modified" in the settings? try this
http://forum.xda-developers.com/showthread.php?t=1710613
Glebun said:
is the status "modified" in the settings? try this
http://forum.xda-developers.com/showthread.php?t=1710613
Click to expand...
Click to collapse
No, it doesn't say its modified, but Kies says that its not the right firmware or something and the system update doesn't even tell me that 4.1.2 is available when I know for a fact that it is.
have you flashed the correct csc?

[Q] Android Jelly Bean update

Hi Guys, I have looked high and low but cannot seem to find a definitive answer so to what to do.
Basically I have a Samsung S3 which about 5 months ago I rooted to enable me to use any network. Basically O2 who I used to have a contract with messed up somehow and on their records they could not find a IMEI number and so couldn't unlock, I was going round in circles and as I was moving abroad I had no other option.
Everything went fine and it is only now that I would like to update the OS to its latest version that when I go to the settings and update it says something about having a modified firmware (I think, another story altogether but I now broke the screen and so waiting for a replacement to fix it).
My questions are:
Will I ever be able to update normally via the settings menu again?
What is the latest stable Android update that I could use? KitKat?
Where is the best place to source the most recent Android distributions?
Basically I am just looking for a bit of advice on how to go about keeping my phone up to date with the latest features. I am not really interested in adding hacked functionality etc at this point.
Thanks
If you unlocked your phone using the 'free' methods then updating to the latest rom will return the network lock or corrupt your efs folder, depending on how the unlock was achieved.
You can't use ota updates as you've modified your phone.
Sammobile is where you obtain the latest rom.
Also, questions go the q&a forum and all the above information is posted many times.
Sorry for the wrong forum post.
So to be clear if I want to update I need to go to manually update the phone. Is this via kies or will it be more complex as my phone is now rooted / modded.?
Sent from my iPad using Tapatalk HD
bmouthboyo said:
Sorry for the wrong forum post.
So to be clear if I want to update I need to go to manually update the phone. Is this via kies or will it be more complex as my phone is now rooted / modded.?
Sent from my iPad using Tapatalk HD
Click to expand...
Click to collapse
As said, you wont get any updates via OTA if your phone is rooted,
Go to Sammobile.com, find the latest UK / Europe (BTU) generic rom it will be the version ending MJ9.
Download Odin and Guide here
Flash the rom using Odin, doing this will remove root access, once you have installed the rom, enter recovery mode and clear Cache / Dalvik Cache then factory reset (be aware this will wipe your phone and internal storage so copy any files to your PC first)
Boot the phone and set it up, then go to software updates on your phone and update the MJ9 version to MK6,
Now your phone will be fully stock and get OTA updates in the future plus you will have the generic UK and Europe firmware version (BTU) Android 4.3.
Thank you so much, that is a nice clear guide
My last question is if people think it's good to update to 4.3 now? I read the UK was having issues with it?
Sent from my iPad using Tapatalk HD
bmouthboyo said:
Thank you so much, that is a nice clear guide
My last question is if people think it's good to update to 4.3 now? I read the UK was having issues with it?
Sent from my iPad using Tapatalk HD
Click to expand...
Click to collapse
No wait for the next full build .
Read the faqs and guides as you wait .
Had a good read about, thanks for that.
Does anyone know or hazard a guess when next official jellybean release may be? Do they run on development cycles, or is this more an advice patch?
Any ideas on if update coming soon that is good idea to flash with?
Also if I install a new ROM I know everything is wiped, is there a way I can back up all my whatsapp convocations etc? Or will I need to install all the apps a fresh? Ie can I restore the phone as is now or will it be a case of each app installed from scratch?
Thanks so much for help so far, think I will update today.
bmouthboyo said:
Any ideas on if update coming soon that is good idea to flash with?
Click to expand...
Click to collapse
Go to the sammmobile link in the previous post I suggested to you and download the UK (BTU) MK6 firmware, there is nothing wrong with that version, if you are already on a stock rom just flash this no need to do any factory resets, wipes.etc
bmouthboyo said:
Also if I install a new ROM I know everything is wiped, is there a way I can back up all my whatsapp convocations etc? Or will I need to install all the apps a fresh? Ie can I restore the phone as is now or will it be a case of each app installed from scratch?
Thanks so much for help so far, think I will update today.
Click to expand...
Click to collapse
If you are on a stock rom then flash the rom mentioned above it will not affect any of your apps they will still work the same unless you have root dependant app but then simply root your phone again using CF-Auto Root in my signature.
The times you have problems is when you have custom roms then going to a different custom rom or back to a stock rom, in these cases you need to do a full wipe and factory reset so you loose all data unless you have back it up.
ag4751 said:
Go to the sammmobile link in the previous post I suggested to you and download the UK (BTU) MK6 firmware, there is nothing wrong with that version, if you are already on a stock rom just flash this no need to do any factory resets, wipes.etc
If you are on a stock rom then flash the rom mentioned above it will not affect any of your apps they will still work the same unless you have root dependant app but then simply root your phone again using CF-Auto Root in my signature.
The times you have problems is when you have custom roms then going to a different custom rom or back to a stock rom, in these cases you need to do a full wipe and factory reset so you loose all data unless you have back it up.
Click to expand...
Click to collapse
Factory reset will not wipe the internal sd card. So if u back up whatsapp conversations without ext sd card, factory reset will not wipe it.
Sent from my GT-I9300 using xda app-developers app
ag4751 said:
Go to the sammmobile link in the previous post I suggested to you and download the UK (BTU) MK6 firmware, there is nothing wrong with that version, if you are already on a stock rom just flash this no need to do any factory resets, wipes.etc
If you are on a stock rom then flash the rom mentioned above it will not affect any of your apps they will still work the same unless you have root dependant app but then simply root your phone again using CF-Auto Root in my signature.
The times you have problems is when you have custom roms then going to a different custom rom or back to a stock rom, in these cases you need to do a full wipe and factory reset so you loose all data unless you have back it up.
Click to expand...
Click to collapse
Thanks for that, I am downloading that ROM now.
When you say stock ROM, I did not go to a custom one but I did root my phone to allow it to be region free. I still get the O2 splash screen etc, so is it safe to say it is still stock and I can simply flash the new ROM without a factory reset?
bmouthboyo said:
Thanks for that, I am downloading that ROM now.
When you say stock ROM, I did not go to a custom one but I did root my phone to allow it to be region free. I still get the O2 splash screen etc, so is it safe to say it is still stock and I can simply flash the new ROM without a factory reset?
Click to expand...
Click to collapse
Yes, my phone was Stock o2 when I got it in May 2012, first thing I did was flash the Generic BTU firmware to get rid on o2 stuff, I have never had to do a Factory reset nor wipe Cache, Dalvik Cache on my phone, it has always been rooted and apart for the MJ9 issues that Samsung had late last year it has worked fine, no lag, no random reboots, no freezing.
If you don't root you will get OTA updates, if you root you wont but you can still use Kies or Sammobile to update to any latest version releases, the factory reset will wipe pictures, music and your app data from your internal storage so if you back them up to your PC before a Factory reset you can replace them afterwards, but if you have not had any custom roms on your phone the need for a factory reset would be highly unlikely.
That's great, all went well today with the MK6 update listed above. I now see there is a MK7 update for jellybean from Israel. Worth going to this?
bmouthboyo said:
That's great, all went well today with the MK6 update listed above. I now see there is a MK7 update for jellybean from Israel. Worth going to this?
Click to expand...
Click to collapse
Choice on that is yours really.
Just because there is a higher number version doesn’t mean its an update from what you have unless it is based on the same version (eg BTU) if you have BTU MK6 and there was a BTU MK7 then that is an upgrade.
Where Isreal has MK7, India has ML4 this generally relates to how long and how many attempts they have in getting that country specific version ready for release, not an upgraded version of MK6.
You need to ensure that the rom you do install has multi CSC’s otherwise you could end up with no network signal or data.

[Q] [Troubleshoot] Can't root or unroot my phone

About a month ago I rooted my Samsung Galaxy Grand(the single sim version) with the help of Klingo Root, worked like a charm and had no problems at all. I even uninstalled all the bloatware samsung and the carrier had installed. About 3 weeks ago then an official update poped-up, so I updated my phone through Samsung Kies. Everything went fine, but after the reboot of the phone I noticed that all the bloatware was back, so I just figured, maybe i have to uninstall it again.
But then disaster struck SuperU said there is no SU Binary installed, so I though could have the update unrooted my phone? So I tried rooting it again with Klingo, doesn't work, I tried Framaroot, doesn't work either, I even tried to install Clockworkmod with Odin and it doesn't work. I even repeated the procedure while factory resetting my phone.
Has anyone else encountered this? It seems my phone is somewhere in between being unrooted and rooted? Everything else works fine.
Help! I just want to uninstall the carrier bloatware!
Difference In Android Firmware
ne6c said:
About a month ago I rooted my Samsung Galaxy Grand(the single sim version) with the help of Klingo Root, worked like a charm and had no problems at all. I even uninstalled all the bloatware samsung and the carrier had installed. About 3 weeks ago then an official update poped-up, so I updated my phone through Samsung Kies. Everything went fine, but after the reboot of the phone I noticed that all the bloatware was back, so I just figured, maybe i have to uninstall it again.
But then disaster struck SuperU said there is no SU Binary installed, so I though could have the update unrooted my phone? So I tried rooting it again with Klingo, doesn't work, I tried Framaroot, doesn't work either, I even tried to install Clockworkmod with Odin and it doesn't work. I even repeated the procedure while factory resetting my phone.
Has anyone else encountered this? It seems my phone is somewhere in between being unrooted and rooted? Everything else works fine.
Help! I just want to uninstall the carrier bloatware!
Click to expand...
Click to collapse
When you update your software it actually update your firmware. So the previous method will not work for this firmware.
1. you need to do it with different method if developers found it for you
2. just installed previous version of android .
3. May be fixed by factory reset..
4. You can even install prerooted custom rom like CM11
As per my experience new update will not that much compactible for all phones..
Hi, I'll start from the beginning, so I have a smart phone vodafone 2 (Alcatel V860) I wanted to upload the new software but accidentally I uploaded a backup of the tablet, after uploading the backup phone can not be connected as the flash mode, or in any way, you can not enter the recovery can not in any way connect the computer, the phone is as if dead. when I connect it to the computer when it is turned off the sound indicating that a new device has been detected, however, this software can not be installed. I hope that there will be a magician who already had a similar problem and knows what to do. Please help as soon as possible, if anyone knows what's going on I can talk about it on skype because it seems to me that it will be hard to even describe.
Thanks in advance.
aditya.kamble said:
When you update your software it actually update your firmware. So the previous method will not work for this firmware.
1. you need to do it with different method if developers found it for you
2. just installed previous version of android .
3. May be fixed by factory reset..
4. You can even install prerooted custom rom like CM11
As per my experience new update will not that much compactible for all phones..
Click to expand...
Click to collapse
Can I then "downgrade" through Samsung Kies then?
Flash Firmware through Odin...
ne6c said:
Can I then "downgrade" through Samsung Kies then?
Click to expand...
Click to collapse
No... Samsung kies doesnt provide feature to downgrade android.
You need to flash firmware package through odin.
you can google it for your device or search on xda...
All the best..
Press Thanks button for each person helped you...

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