Alright so, here's where I'm at.
I've been watching the development thread for the prime here on xda, and I am really anxious to start using custom ROMs.
However, I have been waiting patiently for ASUS to do something like they've claimed they are about to- order replacement parts to fix many of the issues (wifi, gps, etc) users are reporting. I've never had strong complaints about the prime in any aspect, but that would be awesome if there was widespread improvement in primes with these replacement parts.
Is there anyone else waiting to unlock their bootloader to see if these parts show significant improvement in the prime? Should I continue waiting or dive right into those tempting ROMs? All opinions are welcome, but I am not interested in hearing anything regarding ipads (or other devices).
h3ckman said:
Alright so, here's where I'm at.
I've been watching the development thread for the prime here on xda, and I am really anxious to start using custom ROMs.
However, I have been waiting patiently for ASUS to do something like they've claimed they are about to- order replacement parts to fix many of the issues (wifi, gps, etc) users are reporting. I've never had strong complaints about the prime in any aspect, but that would be awesome if there was widespread improvement in primes with these replacement parts.
Is there anyone else waiting to unlock their bootloader to see if these parts show significant improvement in the prime? Should I continue waiting or dive right into those tempting ROMs? All opinions are welcome, but I am not interested in hearing anything regarding ipads (or other devices).
Click to expand...
Click to collapse
I think you misunderstood the replacement part incident.
It's only for the few unit with Wifi/BT problem and is on a case by case situation, not all Unit will get the fix, and it's not new hardware either.
There is no fix for the GPS, nor will there be replacement, and there is nothing about a new back case or now wifi hardware modification.
"the actual fix is just ensuring that the hardware utilized in current units is performing to tested standards. Basically to ensure this level of compliance we are replacing components within the WiFi subsystem on an as needed basis and then testing the units before shipment."
http://forum.xda-developers.com/showthread.php?t=1537260
Has anyone said what "tested standards" are? I'm just curious to see if how I perceive my prime is within standards or defective. I ask this because I'm being cautious to unlock and flash custom roms as well. I feel that my wifi is weak at times and I would appreciate a semi-functional gps... I don't intend to use the device for navigation or anything.
honestly, i have voted not to unlock.
Considering the somewhat spotty quality control issues many are finidng and how if you have any issues your on your own after unlocking, i dont think its worth the risk.
If the tablet was a samsung, which i have faith using Odin i can unbrick nearly anything, i'd say have at er no problem, however Asus has had some issues dealing with the GPS fallout, various wifi bluetooth issues, and after opening a prime myself and seeing first hand how simple oversights can cause big issues, no thanks.
At this point the development community does not seem large enough and does not offer enough rewards to risk me losing my manufacturer warrenty.
Perhaps in a few months that will change, but for now im sticking with locked.
Austin Ag06 said:
Has anyone said what "tested standards" are? I'm just curious to see if how I perceive my prime is within standards or defective. I ask this because I'm being cautious to unlock and flash custom roms as well. I feel that my wifi is weak at times and I would appreciate a semi-functional gps... I don't intend to use the device for navigation or anything.
Click to expand...
Click to collapse
No idea, but my guess, able to get wifi signal 30 feet from source, and GPS, able to see any Sat = Working
bluewr said:
I think you misunderstood the replacement part incident.
It's only for the few unit with Wifi/BT problem and is on a case by case situation, not all Unit will get the fix, and it's not new hardware either.
There is no fix for the GPS, nor will there be replacement, and there is nothing about a new back case or now wifi hardware modification.
"the actual fix is just ensuring that the hardware utilized in current units is performing to tested standards. Basically to ensure this level of compliance we are replacing components within the WiFi subsystem on an as needed basis and then testing the units before shipment."
http://forum.xda-developers.com/showthread.php?t=1537260
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Click to collapse
Right, I read Gary's post, and he does say the repair departments will be getting shipments of hardware. Whether or not that hardware is different from what was originally shipped with the primes has not been stated. He only said they were getting parts to fix the problem. My prime does show a significant dropout in wifi when connected to bluetooth, and that is one of the areas ASUS is working to fix. GPS is just a hopeful.
There is also so much variation with each prime, it is difficult to tell whether or not many of them are performing to expected standards.
I have avoided anything that will potentially prevent the RMA process, but will probably unlock, root and load a custom ROM when I've exhausted all the other avenues. Or when the warranty expires, which every comes first.
I've been waiting for all the details to be worked out. Looks like the best case is what Gary is setting up at the repair centers.
I just, today, send my data into the service center for the repair or possible replacement. I use my Prime every day and will actually have to change my work process for every day the unit is gone. I have come dependent on it
I would lean toward not unlocking at this time... giving your Prime more time to display any flaws.
This is from someone who has already unlocked and loaded a very nice custom ROM. I am quite happy with my Prime. I have never even tried wi-fi with bluetooth on, so that could very well be an issue for me. I may get lucky, but, then again, my Prime could start acting up tomorrow, and I would be out of luck.
A custom ROM will make your Prime operate a little more smoothly and faster. But, the Prime is a pretty high-powered machine and runs rather smoothly from the factory and is also quite fast. I do not think the extra speed is worth giving up your warranty so early.
Also, I'm pretty sure that us unlockers will get no help from Asus with future fixes, should they come around. I knew that going in.
Why did I unlock already? Well, I got into the excitement of unlocking and loading a custom ROM ... that kind of stuff is an absolute blast for me. Also, I would not lose much sleep, even if my Prime went belly-up tomorrow. I'd get another device (probably the TF300 when they come out) and move on ... maybe even getting a cheap little $200 tablet to tide me over in the mean time. I'm not normally a huge risk taker, but once in a while, I just have to go for it.
My general advice would be: If you are asking if you should unlock, don't!!!
(P.S.) The following made me laugh (thanks for that):
h3ckman said:
All opinions are welcome, but I am not interested in hearing anything regarding ipads (or other devices).
Click to expand...
Click to collapse
tedr108 said:
My general advice would be: If you are asking if you should unlock, don't!!!
(P.S.) The following made me laugh (thanks for that):
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Click to collapse
Ha I'm glad I could provide you with a laugh. Some days those can be sparse. A few years back, I unlocked my Nexus One the day i got it and never regretted it for a second. I know it is different with the prime, but I very much enjoy the options that become available after unlocking. I'll probably end up just leaving it since it is (like you said) already pretty darn fast to begin with. And, if I ever need it, I always have the option to overclock this baby to 1.6gHz on performance mode (since root doesn't require unlock).
I am not unlocking the Prime.
At this very moment, stock and custom roms do not differ that much. Running stock is smooth and stable. Custom roms do not offer anything that I must have that is not offered by stock.
My Galaxy S has been running ICS since I forgot when. Stock is still what? 2.3? Not sure and not care. If the prime is in a similar scenario it will be unlocked the second I can.
So, for now, no. I will not unlock the device.
Related
there is no link..this was what I was told
-well for starters, an inside source, in Asus, tells me the wifi/BT issues are due to old Firmware on board. Issues supposed to be fixed on newer firmware. This is affecting a very small group out of very large shipments. How this occurred is being investigated and will promise to fix or replace with latest hardware/firmware revision.
-Next Rumors of TF-201 being discontinued is false
-new model with HD screen won't be released for at least another 4-5 months minimum. This is the TF 700. it still primarily uses metal backing except for thin strip of plastic up top
-with that said, this person tested his personal TF-201 model against the new model, TF 700 and there was no improvements or better results in Wifi or GPS in the test area. This was based on his personal assessment of it. he wasn't able to test at longer distances though. This in no way was some very intense detailed test. More of a quick comparison. He said his Prime doesn't suffer from issues experienced by some users here. This means both devices worked good and properly as they were supposed to. So two devices both working as they should will produce similar results. This means both devices performed good enough to the person testing it.
-As far as any type of exchange for a newer model ... there is no word or talk of that. Instead they are working to fix this within the Prime itself. If the fix found doesn't meet up to your satisfaction then return it. if out of range of return window, then they will work with the retailer
Well there you have it. All facts I've learned. I made sure to ask the right type of questions when the chance came my way. For all the people trying to put off current Prime for newer model thinkn it will perform better on wifi and GPS, THINK AGAIN...lol. Once primes that have issues get worked out, it will perform the same, as far as wifi, and GPS to newer model. The plastic strip up top doesn't really help at all because majority of backing is still metal, IMO. If prime is up to date with latest firmware, then there's no difference between newer model. As both models will work as they were intended to.
hope this finally clears up alot of false rumours floating around these forums lately.
For the Trollers and non believers, this is not a debate. Just releasing some info found out that may clear some rumors....MAIN ONE BEING THAT THE CURRENT PRIME. TF-201 will not be discontinued and will still be supported for the long haul.
If you have problem then keep it moving! TROLLING WONT WORK OVA HEAAAAA! lol
The plot thickens!
so what you are trying to tell me is that....
there's a horse working for asus that has a tf700 in possession?!?!?
AND THAT IT CAN SPEAK?!!?
demandarin said:
THIS IS ALL STRAIGHT FROM THE HORSES MOUTH BASICALLY..there is no link..take my word for it, this was what I was told
-well for starters, an inside source, in Asus, tells me the wifi/BT issues are due to old Firmware on board. Issues supposed to be fixed on newer firmware. This is affecting a very small group out of very large shipments. How this occurred is being investigated and will promise to fix or replace with latest hardware/firmware revision.
.
Click to expand...
Click to collapse
So would you say this is the reason some primes work with ICS and others dont?
I think multiple occasions I have said that it was S/W not H/W. Everyone then puts it back in my face by saying its the back cover and Asus new about these issues and released the tablets anyways. Now if this source is correct, then I get to say the biggest I told ya so.
W ell, i dont know those journos who tested the tf700 (CES or you tube) didnt test the gps with wifi off. Even with lock, precision is like 60-200ft indoors an d forget about when moving fast in a train (do plan your trip in advnce or rent a car with gps...
Happy with the primeotherwise.
stereotada said:
so what you are trying to tell me is that....
there's a horse working for asus that has a tf700 in possession?!?!?
AND THAT IT CAN SPEAK?!!?
Click to expand...
Click to collapse
The famous Mr. ED!
$10 says the TF700 he tested is just a prototype. Maybe they just slapped a new screen and a piece of electric tape on the TF201 in time for CES :X
If this is all true (and I desperately hope that it is), then I think I prefer the current prime to the TF700. IMHO the aesthetics of the spun metal back outweigh any alleged wifi/gps improvement and 1080 res at the cost of an ugly anodized whatever back panel.
TF201 FTW?
ajkid93 said:
I think multiple occasions I have said that it was S/W not H/W. Everyone then puts it back in my face by saying its the back cover and Asus new about these issues and released the tablets anyways. Now if this source is correct, then I get to say the biggest I told ya so.
Click to expand...
Click to collapse
The GPS is a back issue the firmware is most likely whats causing issues like locking up and lines on the screen.
stereotada said:
so what you are trying to tell me is that....
there's a horse working for asus that has a tf700 in possession?!?!?
AND THAT IT CAN SPEAK?!!?
Click to expand...
Click to collapse
you made me laugh. that was a good one. I needed that..lol
jdbaker82 said:
So would you say this is the reason some primes work with ICS and others dont?
Click to expand...
Click to collapse
although it wasnt directly stated, this would make perfect sense though. Obviously some older primes that had old stuff on it wasn't supposed to ship out because majority of devices have newer firmware on it. So if Asus is sending out ICS updates made for newer firmware and people with older ones is receiving it also, it would cause issues. Because the software is not meshing well with the older hardware or something to that sort.
good point to bring up. that issue needs to be addressed also.
PICS or it didn't happen
/troll
demandarin said:
you made me laugh. that was a good one. I needed that..lol
although it wasnt directly stated, this would make perfect sense though. Obviously some older primes that had old stuff on it wasn't supposed to ship out because majority of devices have newer firmware on it. So if Asus is sending out ICS updates made for newer firmware and people with older ones is receiving it also, it would cause issues. Because the software is not meshing well with the older hardware or something to that sort.
good point to bring up. that issue needs to be addressed also.
Click to expand...
Click to collapse
Well i dont want to Bragg but this is specifically what i already said was probably the reason in the iCS lockup thread
so now to see if they can get the firmware fixed before the TF700 comes out. any takers on bets?
Asus has a good reputation for putting out updates, but no one said this update is an easy one to patch in, if it is in fact just a firmware problem. hopefully it will come soon though.
---------- Post added at 03:28 AM ---------- Previous post was at 03:27 AM ----------
toast333 said:
The famous Mr. ED!
Click to expand...
Click to collapse
I bet it's just a regular Asus horse with peanut butter on its gums
ajkid93 said:
I think multiple occasions I have said that it was S/W not H/W. Everyone then puts it back in my face by saying its the back cover and Asus new about these issues and released the tablets anyways. Now if this source is correct, then I get to say the biggest I told ya so.
Click to expand...
Click to collapse
I'm right along with you.
RipplingHurst said:
W ell, i dont know those journos who tested the tf700 (CES or you tube) didnt test the gps with wifi off. Even with lock, precision is like 60-200ft indoors an d forget about when moving fast in a train (do plan your trip in advnce or rent a car with gps...
Happy with the primeotherwise.
Click to expand...
Click to collapse
This wasn't no journalist. A high ranking person who works for Asus. He owns a Prime n knows howbto use it..lol
jdbaker82 said:
The GPS is a back issue the firmware is most likely whats causing issues like locking up and lines on the screen.
Click to expand...
Click to collapse
As seen the newer model with strip up top doesn't improve wifi and GPS all vs. the testers personal Prime. that being said his Prime worked fine and didn't have issues some users here experiencing. So it still can't be said the metal back is main cause of issue. The fact that the newer model didn't show better results then the guys personal Prime(which works perfectly) says alot.
demandarin said:
As seen the newer model with strip up top doesn't improve wifi and GPS all vs. the testers personal Prime. that being said his Prime worked fine and didn't have issues some users here experiencing.
Click to expand...
Click to collapse
From your post, I don't know the specifics of the test or what "longer distances" even means...was he using some enhanced signal meter, or the bars on the tablet, or an app to gauge reception? You do know that wireless reception falls off on a decibel scale as you move further away from source, right? And that this may serve to keep the tablets "neck and neck" in an environment close to the source?
All in all, this gives me about as much reason to declare the 700 the equivalent of a Prime in terms of radio reception as it does to declare the Prime hopelessly outclassed...certainly not enough info from your post for a declarative of the former.
Hi i have x10 and made root and recovery but i cant install any rom and that msg appear.
e:/can,t mount/dev/block/mmcblk0p1(or/dev/block/mmcblko)
(device or resource busy )
E:cant mount sdcard: wolf gb.zip
Installation aborted.
...
Any help plz
Sent from my X10i using Tapatalk
thanks for the info... lets see if they turn into something real...
btw ask Mr X if Champange dock exist....
---------- Post added at 04:50 AM ---------- Previous post was at 04:49 AM ----------
wrong forum..
I have a hard time believing this for two reasons:
1) Why would Asus not fox the terribly awful GPS and lackluster WiFi in their next model?
2) Why would they add that ugly plastic strip on the top if it wasn't to improve the wireless signals?
These things just don't make any sense.
Sent from my Transformer Prime TF201 using Tapatalk
demandarin said:
-with that said, this person tested his personal TF-201 model against the new model, TF 700 and there was no improvements or better results in Wifi or GPS in the test area.
Click to expand...
Click to collapse
Forgive me, I'm a little slow. But how can this in any way be construed as "good news?" By their own admission, Asus has confirmed the wireless issues with the Prime. Asus Taiwan also said that the new "non full metal back" tablet will resolve those issues. So if the TF700 performs the same as the Prime it seems that's a bad thing and a (second) fail on Asus' part. I guess in some abstract way it's good for current Prime owners but the impact on Asus as a company by releasing two devices with wireless issues back-to-back would be extremely negative. And why would they even bother going to the expense of redesigning the TF700's back cover and getting it recertified with the FCC if they were: A) happy with the current performance of the Prime, and B) didn't think it would correct an issue they've already acknowledged?
Bought a 32gb grey prime, serial starting with BCOK from Office Depot. I'm noticing that I hardly ever get more than 2/3 the signal of the computers in my house, and no GPS (as expected). Lately I have seen from this forum that SOME people are getting C1 serial number primes and are reporting that their wifi is great and that their GPS is fully functional (something that people seem to have all but given up on).
The quality seems to vary from prime to prime, but at least people are reporting perfectly functional tf201 primes out there.
Any thoughts on whether I should start playing the return game until I get the perfect one? Observed any trends in what company seems to be selling the better primes?
Note: First xda post- after the forum intro video, I must that you be nice to me if this seems to be a silly question to ask on here
Maybe try this fix. Might work might not...or might just be temp.
http://forum.xda-developers.com/showthread.php?t=1467964
otherwise if you can get an exchange right away I would exchange it. Or return it and buy another one if you see it somewhere else.
Does your wifi work? Yes, just not as strong as other computers in your house. Do you really need the GPS? Probably not, but you paid for it.
I think the return game just screws it up for others that really are looking to get their hands on a Prime but can't because of all the useless returns. Yes, some people have issues, but I'm sure 90% of the returns are pointless.
Looking into the fix aznmode . Currently combing the forums to see if I can get exact measurements as to where I should squeeze. I am unsure about the envelope method across the whole top of the screen, as I have no clue what else is under there (mind I am still researching).
I completely respect your stance 05GT. As I get the time, I am testing my wifi in different conditions, and am steadily developing an opinion as to whether this is going to be a real problem with me. Naturally, it just feels safer to have a more efficient machine, since these devices are so exclusively integrated with the internet. With my college lifestyle jumping from network to network it may be, might not. Its why I plan on dragging my trial period out a little longer to see if I can just get on with my device or if a fix will spring up.
I've tested a BC Prime, made in December. And Asus sent me a C1 Prime made in January. With the exception of a tiny bit of light bleed on the C1, they seemed identical.
mt6272 said:
Looking into the fix aznmode . Currently combing the forums to see if I can get exact measurements as to where I should squeeze. I am unsure about the envelope method across the whole top of the screen, as I have no clue what else is under there (mind I am still researching).
I completely respect your stance 05GT. As I get the time, I am testing my wifi in different conditions, and am steadily developing an opinion as to whether this is going to be a real problem with me. Naturally, it just feels safer to have a more efficient machine, since these devices are so exclusively integrated with the internet. With my college lifestyle jumping from network to network it may be, might not. Its why I plan on dragging my trial period out a little longer to see if I can just get on with my device or if a fix will spring up.
Click to expand...
Click to collapse
In your tests, it may be good to use wifi analyzer mentioned in that video. It's actually very useful in determining how well your device picks up wifi around you. I have another tablet I compare mine to and for the most part they're almost the same. I do notice from time to time my other tablet will have slightly longer reach as it can pick up 1 more wifi than the prime but its a very weak signal so I just discount it.
Such a first world problem hey? Kinda disgusting... No one wants a bad unit, im not judging anyone but some people can't even get their hands on one.
reNeglect said:
Such a first world problem hey? Kinda disgusting... No one wants a bad unit, im not judging anyone but some people can't even get their hands on one.
Click to expand...
Click to collapse
So we should be happy we have units that see no GPS satellites and have intermittently non-functional vibration motors because at least we have a prime? Right. That's just stupid.
No WiFi issues on my TF201-B1-CG, WiFi is great on this thing. GPS is a hit or miss for me.
deltatux
beavertank said:
So we should be happy we have units that see no GPS satellites and have intermittently non-functional vibration motors because at least we have a prime? Right. That's just stupid.
Click to expand...
Click to collapse
Vibration motors work fine, go to market, and download a vibrator app and test it. I'm sure with custom roms it will be fixed. As for GPS well you could just use your phone or if you really want to use it on a tablet just wait for the next android tablet to hit the market instead of complaining and complaining.
I thought I would follow up on my situation. My last day to return my prime is tomorrow.
I have done more extensive wifi testing, and I can conclude that the wifi is just weak. Close to the router it gets 2/3 signal. On the other side of the house where my sisters computer is getting 24mb/s, my prime is getting 1 mb/s.
Against my every wish ( everything else on the tablet is wonderful) , I am returning tomorrow. Good wifi is just something I need. Every store around is sold out on primes
So, what I will do is get a replacement tablet until ASUS gets things together ( best buy has a generous 45 day return policy).
As a college student, what will be a good replacement?
I was looking at the htc flyer ( a low end price replacement) or the lenovo thinkpad 1838 ( a higher end replacement..) as they both seem to have responsive touch screens that are good for writing. Would anyone recommend one of these, or something else within this price range for me?
Good luck everyone this forums is lucky to have Gary here I recommend you take advantage if you need help I will be leaving the forums and no longer bothering anyone I am returning mine for a refund.
Refund confirmed hopefully Asus gets everything straightened out
PS Big thanks to Gary Key he knows how to get stuff done and be helpful forums should be grateful to have him here.
Same story here.
No lockup issues here before or after.
and unfortunately I called this very scenario playing out like this because this is what happens when you try to make firmware compatible with different hardware variables which it's clearly obvious the Primes have and if I had gun to head I would put my life on the processors. They should have only made 1.13 for the people having the ICS lockup issues if they want to take the half assing it shortcut route. The real way to clean up their mess is a mass recall which clearly they are not willing to do.
Feel like I should speak up because we only hear the negative
Have never really had issues with my prime other than mediocre wifi range, obviously no GPS, and before the update an occasional reboot (like once a week and I use it a lot) .
As far as I can tell this update has neither improved nor broke anything .haven't had random reboot yet. Usually dock it when I'm not using it, so I can not attest to any battery life changes but it doesn't appear worse (but my battery life has never been as great as I had hoped, ever since I got it but its a non issue)
BCOKAS06****
.13
mtotho said:
Feel like I should speak up because we only hear the negative
Have never really had issues with my prime other than mediocre wifi range, obviously no GPS, and before the update an occasional reboot (like once a week and I use it a lot) .
As far as I can tell this update has neither improved nor broke anything .haven't had random reboot yet. Usually dock it when I'm not using it, so I can not attest to any battery life changes but it doesn't appear worse (but my battery life has never been as great as I had hoped, ever since I got it but its a non issue)
BCOKAS06****
.13
Click to expand...
Click to collapse
Are you saying your prime occasionally reboots on it's own and you don't think that's a problem? maybe not for you but that's now how the device is supposed to function.
... I shall not make posts in the future when I am angry about something entirely unrelated ...
jdbaker82 said:
Are you saying your prime occasionally reboots on it's own and you don't think that's a problem? maybe not for you but that's now how the device is supposed to function.
Click to expand...
Click to collapse
I am simply stating that before the update it had locked up and rebooted ...maybe a total of 3 times since I got it in early January. Yea I don't like it, but it happened so infrequently that I, personally, didn't mind (I am not at all complaining to the people complaining about random reboots, just sharing my story) and was planning on installing a custom rom anyway once the bootloader is unlocked and roms are developed.
Also, I've only had the update for a day or 2, so there is not enough evidence for me to come to any solid conclusion, but I can not tell a difference in performance for better or worse, and it at least hasn't locked up and rebooted yet.
Can you describe the "lock up " issue everyone is having? Its frequency too. Maybe I have it and am just too dumb to notice.
Not all Primes are the same, as we can clearly tell. Perhaps I was gifted with a Prime with marginally fewer problems. Who knows?
Had Reboots and Lockups before.
No Reboots and Lockups after .13 Update.
Wi-Fi now showing +5-10dBm after update.
PLUS, GPS can now lock on and maintain lock inside moving vehicle (Used it in trips up and down Houston all day yesterday with Google Nav and Sygic Nav).
BUT, now seems to have battery drain issues. Am still checking on what could be causing this. I'm not one who easily jumps to conclusions and blame the update just because even if the only change was the update.
I'll initiate a factory reset during the weekend with just base unit test and full re-install of apps. There has to be more to this issue than meets the eye.
mtotho said:
I am simply stating that before the update it had locked up and rebooted ...maybe a total of 3 times since I got it in early January. Yea I don't like it, but it happened so infrequently that I, personally, didn't mind (I am not at all complaining to the people complaining about random reboots, just sharing my story) and was planning on installing a custom rom anyway once the bootloader is unlocked and roms are developed.
Also, I've only had the update for a day or 2, so there is not enough evidence for me to come to any solid conclusion, but I can not tell a difference in performance for better or worse, and it at least hasn't locked up and rebooted yet.
Can you describe the "lock up " issue everyone is having? Its frequency too. Maybe I have it and am just too dumb to notice.
Not all Primes are the same, as we can clearly tell. Perhaps I was gifted with a Prime with marginally fewer problems. Who knows?
Click to expand...
Click to collapse
Sorry if I came off rude I am just fed up with Asus and wish I could have my money back. anyway lockup issue is when whatever is currently on your screen will lockup and freeze in place for about 10 seconds and then the Prime will proceed to reboot itself if yours did this it has the "lockup issue with ICS " and believe it or not most Primes did not have this problem at all.
mtotho said:
I am simply stating that before the update it had locked up and rebooted ...maybe a total of 3 times since I got it in early January. Yea I don't like it, but it happened so infrequently that I, personally, didn't mind (I am not at all complaining to the people complaining about random reboots, just sharing my story) and was planning on installing a custom rom anyway once the bootloader is unlocked and roms are developed.
Also, I've only had the update for a day or 2, so there is not enough evidence for me to come to any solid conclusion, but I can not tell a difference in performance for better or worse, and it at least hasn't locked up and rebooted yet.
Can you describe the "lock up " issue everyone is having? Its frequency too. Maybe I have it and am just too dumb to notice.
Not all Primes are the same, as we can clearly tell. Perhaps I was gifted with a Prime with marginally fewer problems. Who knows?
Click to expand...
Click to collapse
I'm with you, I haven't really had any problems either. It's obvious to me that there is small but percentage of primes that was sent out with problems. I can't think of any reason why a company would send out a recall for a small percentage of problems. It would be easier to just wait for those people to call in so they can fix it, which is what ASUS has always been willing to do. Instead it appears as though there are some people on this forum who just like to sit with their expensive toy that doesn't work and not do anything about it.
Mine has problems too
Just started after this damn .13 update, never had a single problem before but now every time the tab sleeps for more than a few min it wont come back unless I hold the power button for 10+ secconds. This is so anoying and I think Asus really needs to step up the customer support and get out a real update that fixes more than it breaks, and while they are at it recall the primes and replace them because they obviously werent ready for market and just were rushed to get sales before christmas. Please fix!!!!! I love my tablet but would just like it to work, I dont want to have to buy an iPad just to get a half decent producy that is 98% stable.
jdbaker82 said:
Just when you thought it couldn't get any worse...... returned my old Prime because it had lockup issue with ICS got a new one and have been happily using it for a month with no issues and now since 1.13 I have the random lockup reboot issue and to top it off my battery life is much worse. So basically Asus decided to test the new patch on the Primes with lockup issue but amazingly( or maybe not so amazing since this is Asus) they forgot to test it with Primes that didn't have the lockup issues.
I think Gary misplaced his notes for the patch and just made it sound good.
9.4.2.13 Release Notes -
1. Fix Random Reboot / Lockup Problem (100% success in regression testing with returned units, hopefully the same in the community) Truth: Fixed the random reboot issue on those that had it while causing the ones that did not have the problem to now randomly reboot and freeze.
2. who cares
3. General Performance Enhancements. Truth: severe performance degradation including battery and sleep issues.
4. New WiFi Firmware (there might be improvements in WiFi performance or lock capabilities, still working on the WiFi/BT dropout fix that will not be assisted by the WiFi/GPS Truth: We are blowing smoke up everyone's ass on this issue there will be no fix unless you want to design your own backplate for the Prime.
Click to expand...
Click to collapse
Here are the facts -
1. You have not contacted me after several PMs about recent posts.
2. Your statements/opinions are false.
3. Please PM me your serial number and contact information. I will have customer care contact you. We have offered this in the past and apparently you ignored our offer to refund your money.
Gary Key said:
Here are the facts -
1. You have not contacted me after several PMs about recent posts.
2. Your statements/opinions are false.
3. Please PM me your serial number and contact information. I will have customer care contact you. We have offered this in the past and apparently you ignored our offer to refund your money.
Click to expand...
Click to collapse
Done thanks.
I love how a lot of you are refusing to realize the fact that asus is working with new hardware... hardware that is currently unavailable in any other device. So Asus isn't hitting the sweet spot yet with all of these updates, welcome to owning brand new technology. Who knows what problems other manufacturers will run into with these new processors. The big things that I see here are;
1) someone from Asus is actually taking time to listen to the community, do their darnedest to assist where possible, and actually give us some type of update as to what is going on (whereas I have not heard of reps from other companies doing the same, hell, even giving us an idea as to what to expect in the next update)
2) we've gotten 4 updates in the past 2 months, which goes to show that Asus is actively trying to fix what's wrong. I know for a fact, that after 3 months, htc finally released an update that supposedly fixed random reboots for one of their devices (I know, I know, getting updates past a carrier is a pain, but still, I'm used to an update every 3 or so months, not every 2 weeks)
This is a HELL of a lot more that Asus is doing for their customers than quite a few other android manufacturers out there. Cut them a bit of slack, let them do their job and fix their devices, and in no time, we will all be happy with functioning tablets. For those of you who can't understand this and want to return their tablets, I wish I could say that I'm sad to say this, but go ahead. I, personally am gonna wait it out, see what can be accomplished, and I'll laugh at you guys when my prime is working as it should (which mine does, albeit a reboot here and there).
Things take time, not everything works right on the first few tries, but I'm sure that as they send out these updates, they're at least ruling out culprits for the issues.
Welcome to owning a technologically advanced chunk of metal, glass, and plastic, enjoy your stay or gtfo ^_^
spalding1028 said:
I love how a lot of you are refusing to realize the fact that asus is working with new hardware... hardware that is currently unavailable in any other device. So Asus isn't hitting the sweet spot yet with all of these updates, welcome to owning brand new technology. Who knows what problems other manufacturers will run into with these new processors. The big things that I see here are;
1) someone from Asus is actually taking time to listen to the community, do their darnedest to assist where possible, and actually give us some type of update as to what is going on (whereas I have not heard of reps from other companies doing the same, hell, even giving us an idea as to what to expect in the next update)
2) we've gotten 4 updates in the past 2 months, which goes to show that Asus is actively trying to fix what's wrong. I know for a fact, that after 3 months, htc finally released an update that supposedly fixed random reboots for one of their devices (I know, I know, getting updates past a carrier is a pain, but still, I'm used to an update every 3 or so months, not every 2 weeks)
This is a HELL of a lot more that Asus is doing for their customers than quite a few other android manufacturers out there. Cut them a bit of slack, let them do their job and fix their devices, and in no time, we will all be happy with functioning tablets. For those of you who can't understand this and want to return their tablets, I wish I could say that I'm sad to say this, but go ahead. I, personally am gonna wait it out, see what can be accomplished, and I'll laugh at you guys when my prime is working as it should (which mine does, albeit a reboot here and there).
Things take time, not everything works right on the first few tries, but I'm sure that as they send out these updates, they're at least ruling out culprits for the issues.
Welcome to owning a technologically advanced chunk of metal, glass, and plastic, enjoy your stay or gtfo ^_^
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Click to collapse
Well put. I agree. Never seen this many updates so fast. Plus people forgetting we were the first tablet on ICS. The old xoom is just now, after s long time since release, getting ICS like a week ago or so.
jdbaker82 said:
and unfortunately I called this very scenario playing out like this because this is what happens when you try to make firmware compatible with different hardware variables which it's clearly obvious the Primes have and if I had gun to head I would put my life on the processors. They should have only made 1.13 for the people having the ICS lockup issues if they want to take the half assing it shortcut route. The real way to clean up their mess is a mass recall which clearly they are not willing to do.
Click to expand...
Click to collapse
And how do you propose having firmware changes just for people with issues be handled? How would general updates after that be implemented? The over simplified statement of only fixing the broken ones has a lot more ramifications than you could possibly imagine. It would make maintenance of the system a complete mess...
spalding1028 said:
I love how a lot of you are refusing to realize the fact that asus is working with new hardware... hardware that is currently unavailable in any other device. So Asus isn't hitting the sweet spot yet with all of these updates, welcome to owning brand new technology. Who knows what problems other manufacturers will run into with these new processors. The big things that I see here are;
1) someone from Asus is actually taking time to listen to the community, do their darnedest to assist where possible, and actually give us some type of update as to what is going on (whereas I have not heard of reps from other companies doing the same, hell, even giving us an idea as to what to expect in the next update)
2) we've gotten 4 updates in the past 2 months, which goes to show that Asus is actively trying to fix what's wrong. I know for a fact, that after 3 months, htc finally released an update that supposedly fixed random reboots for one of their devices (I know, I know, getting updates past a carrier is a pain, but still, I'm used to an update every 3 or so months, not every 2 weeks)
This is a HELL of a lot more that Asus is doing for their customers than quite a few other android manufacturers out there. Cut them a bit of slack, let them do their job and fix their devices, and in no time, we will all be happy with functioning tablets. For those of you who can't understand this and want to return their tablets, I wish I could say that I'm sad to say this, but go ahead. I, personally am gonna wait it out, see what can be accomplished, and I'll laugh at you guys when my prime is working as it should (which mine does, albeit a reboot here and there).
Things take time, not everything works right on the first few tries, but I'm sure that as they send out these updates, they're at least ruling out culprits for the issues.
Welcome to owning a technologically advanced chunk of metal, glass, and plastic, enjoy your stay or gtfo ^_^
Click to expand...
Click to collapse
If it was free and I was a tester I'd understand. Honestly though, when they had all the dumb beta testers, didn't one of them notice there was no gps signal or did they notice it and ignore it? Baffled by this and I lose sleep at night.
Sent from my GT-I9100
I think that the worst part about all this is that they claim they tested the update, when it is clear that they haven't. This is TF201 launch all over again where they sent devices to the market that didn't get any testing.
Just when I didn't think all this could get any worse, it has.
I will vote in this poll about 3 days or more after receiving my update (not available for WW-devices yet..), I say 3 days because I want to monitor the tablet and see how how it reacts to the new update before jumping to conclusions.
My primary concern is that it of course actually fixes my random rebooting issue.. which it looks like it does when I check the forum for people who used to have the issue before.
I can imagine that the battery drain can be just for the first 24 hours or so, because the tablet has to get used to the changes or something like that
TITLE SAYS IT ALL
let us keep warranty and unlock the prime with flash recovery such as NVFlash to repair to stock, look @Acer they are doing that for their customers out of the box with a510. Why can't we get same sevices after all we have been through. It would be a nice gesture.
Thanks for dongle but really doesn't make up for built in gps, the slick looking Prime aint so slick when someone asks " whats that thing on your tablet".
PLUS FIX BROWSER WOULD BE NICE, and in my situation after .21 WiFi is killing my battery, dont know why. My settings are the same as before update.
AN UPGRADE PATH TO THE 700 WOULD BE NICE. Considering people are getting pretty much the same device we have with the (300 Pad) and for much less. Most Primes dont even operate as they are suppose to yet, there are still some issues, and Asus releases a lower end tablet that so far has had nothing but good feedback with no issues. Take care of the ORIGINAL PRIME OWNERS.
TF300t
"AN UPGRADE PATH TO THE 700 WOULD BE NICE. Considering people are getting pretty much the same device we have with the (300 Pad) and for much less. Most Primes dont even operate as they are suppose to yet, there are still some issues, and Asus releases a lower end tablet that so far has had nothing but good feedback with no issues. Take care of the ORIGINAL PRIME OWNERS".[/QUOTE]
That is Correct. I just picked up a tf300t lastnight at best buy. I was originally going to the store to get the tf201 but to my surprise they handed me a tf300t. I said wtf?... this is not a PRIME. He said it's the latest and greatest. Well after getting home and setting it up with (NO PROBLEMS) at all it ran pretty nice and smooth. The gps took about 2-3 to get it's first fix "indoors" I should add but it went well. The next test was wifi and it to was no problem. pretty soon after came an ota update but no problems. I went outside to test wifi and video streaming 100+ feet from wifi source "deep in my brick house" kept up nicely. a few gliches with video pausing but I fixed that with a mobo video player from the Market... errrr Play Store. Battery doest last 10 hours either... maybe 7 hours after 2 full charges of 3-4= hours each. I only had this 24 hours roughly and am somewhat impressed... <--Hard to Impress. Other than the slightly lower spec's than the tf201 it's solid so far with no lock up's. Am dieing to test the TF700 thou with really, really really impressive... OK I'm Impressed nice spec's.
P.S. One problem. A video glitch running Battery Snap, the video started stuttering and hard to back out. eventually did and a reboot fixed that.
As if ASUS would actually listen to you.
"Insignificant worms, I've already got your money. Scurry away out of my sight"
-ASUS
jdeoxys said:
As if ASUS would actually listen to you.
"Insignificant worms, I've already got your money. Scurry away out of my sight"
-ASUS
Click to expand...
Click to collapse
Right, thats why I will be making a better decision next time. I really like the prime when it runs like it is suppose to.
I wont be buying the 700, why really its a tegra3 device, I already have a tegra3 now. My decision will be when next years Asus comes out. It will be hard to give them my money again. If they dont do right I will Probably be going back to Sammy tabs, yeah they dont update as much but they dont have to, my Samsung GTab 10.1 ran flawless for 9 months. It just got outdated when tegra3 came out.
+1. i will never buy any Asus device ever again. From them sweeping the GPS under the rug and giving us a half ass dongle that wont work with the keyboard dock... Dont get me started on the poor wifi... I travel a lot and i can never get any reception on this Prime...but i also travel with an iPad and that has no issue connecting to those same networks. I love andriod but some of these manufactures need to do better QC'ing before they release to the public.
+1 to the better unlocking and nvflash
i would love to unlock my device, but don't want to loose ALL warranty.. especially with no nvflash
wifi, i have managed to live with after going out and purchasing 2 new routers to give decent wifi signal all around the house
it was a little disappointing though, as my old and very cheap advent vega tablet was able to stream videos anywhere in the house without issue when i only had a single router
Having our device fully unlocked would be a cool thing.
But first they should get all the software issues straightened out. I thought asus is good with updates and so far there were quite a few updates but they didnt fix the issues or fixed one but introduced another.
I'm perfectly happy with my prime its all about software now and if they chose not to make it fully unlockable i expect PERFECT software. The easier way of course would be to let the community make the perfect roms by just open everything up...
Unlocked boot loader would be a great way of doing justice to their buyers, the reason we choose android is freedom, it sucks when it is taken away.
grant us nvflash and warranty and im a happy little boy
never going to happen. ill choose wiser next time i spend $650.
Sent from my Transformer Prime TF201 using Tapatalk 2
Sort out these thread titles. This is nothing of value to us who have the transformer prime, it is just the opinion of another member.
MOD EDIT: Don't flame other users please!
benefit14snake said:
never going to happen. ill choose wiser next time i spend $650.
Sent from my Transformer Prime TF201 using Tapatalk 2
Click to expand...
Click to collapse
+1
Sent from my DROIDX using xda premium
trebuchet76 said:
+1
Sent from my DROIDX using xda premium
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Click to collapse
and same here.
Asus, my nuts. Do the math.
i will never buy an asus product again if things dont get worked out soon.
Totally agree. In had the tf101 and LOVED IT. I upgraded to the prime and still love it. But Asus, you need to clean up your act. Take note from manufactures like HTC. They fully unlock boot loaders and only partially void your warranty. After all the issues your "RIGOROUS" tests failed to catch, at least give us a fully unlocked boot loader with nv flash. That is not too much to ask, especially since you already voided are warranties.
I already decided to move on and away from Asus products. I have my Acer A510 that was cheaper and everything works on it flawlessly, and I had it rooted on the day it arrived from Amazon. My Prime now just sits around collecting dust till one of my kids decides to pick it up to play some of the Nintendo games on it, cause it's mainly used by my kids to play games on it now.
I'm just trying to look out for the Prime owners here I think we all deserve at least to be able to customize our device without losing our warranty. I don't think the original post was out of line, to be honest. We have been through the mud with this unit. Some people are happy they have Primes but they probably don't have any issues with it. I can see why they are happy on the other hand some of us have had issue from day one, and still have issues that aren't fixed, such as the ones stated in original post. I can say Mine isn't as bad as some on here its probably 90% operational but after giving you, Asus $650 of my money it should be 100% operational after 5 or 6 months IMO.
Thats All.
I already decided to move on and away from Asus products. I have my Acer A510 that was cheaper and everything works on it flawlessly, and I had it rooted on the day it arrived from Amazon. My Prime now just sits around collecting dust till one of my kids decides to pick it up to play some of the Nintendo games on it, cause it's mainly used by my kids to play games on it now.
Click to expand...
Click to collapse
I thought about it but don't see a reason to buy 2 Tegra3 tablets, my decision will be different when Tegra4 or the next Mali from Sammy comes out. I like the Prime if they would just get it together, damn its been what 5 or 6 months. Give us something to show you understand the pains we went through with this unit. The GPS was a good gesture but it just doesn't fix all the wrongs and everything that we have had to deal with for a half year now.
Did someone even PM the man about this thread?
I would also like a fully unlocked bootloader, nvflash (which is getting near, it seems process of releasing nvflash is getting into negotiations, check one of the official asus threads by him), and access to hardware warranty. If nvflash is given to us with full permissions, and our bootloader is fully unlocked, i would definately feel obliged to congratulate asus despite being a company that puts us all through with a device that works fully for some, while others taste bad rma service and faulty design related issues (noticed a few days that my tablet is becoming bent from being connected to the dock, the aluminium back cover which is pretty but it seems that wifi is weaker because of that as well...) - i would enjoy my device much more.
i would even be fine if they removed tablets back cover and replaced it with other material, painted in the same color than the rest, to have stronger wifi. my tfp doesn't have "gps" written on the case, so i couldn't complain about that, even though i read in the device's spec sheet that it had gps when i searched about it. i almost don't use it, i'm pretty much about 2 locations right now: work/home.
i could go out, have this one rma'ed, buy another tablet like acer latest, once this one comes back evaluate if i should sell it, depending on factors described above. but i don't want to. i want to keep this, as it is a good machine, and with bootloader fully unlocked+nvflash+dualboot native linux/android, it would be sweet to have powerful wifi.
edit: and.. one other thing: no software is perfect, i'm afraid to disapoint you. it can always be improved.
Sent from my Transformer Prime TF201
This is, without doubt, the most failed product I've ever bought. I have bought many unnecessary and failed products, and painfully regretted them all, but none as much as the Prime. I bought it because all the hype around it lead me to believe it would be a good tablet. How deceived I was. Poor wifi connection, no working gps without external dongle, slowdown to almost freeze when installing something from Google Play, etc.
Many times have I wanted to throw it in a brick wall, but it cost 750 dollars and it would pain me even more to lose all that instantly. I can't sell it because no one wants it now when the bootloader's unlocked (meaning no support etc, from already useless Asus) and I don't live in the US so I can't ebay it. I should have just waited until the 32GB 3G Nexus 7, or a Nexus 10, but instead I foolishly bought this sad piece of metal. I have to admit I found a lot more usability in it after upgrading to JB and I was ecstatic for a moment, well, until I installed an app from the Play Store..
So that's it, basically. I'm stuck with a pathetic piece of metal and it's no value in selling it and not worth the energy. I smacked Hairy Bean in it but it's just polishing a turd, really..
Theshawty said:
This is, without doubt, the most failed product I've ever bought. I have bought many unnecessary and failed products, and painfully regretted them all, but none as much as the Prime. I bought it because all the hype around it lead me to believe it would be a good tablet. How deceived I was. Poor wifi connection, no working gps without external dongle, slowdown to almost freeze when installing something from Google Play, etc.
Many times have I wanted to throw it in a brick wall, but it cost 750 dollars and it would pain me even more to lose all that instantly. I can't sell it because no one wants it now when the bootloader's unlocked (meaning no support etc, from already useless Asus) and I don't live in the US so I can't ebay it. I should have just waited until the 32GB 3G Nexus 7, or a Nexus 10, but instead I foolishly bought this sad piece of metal. I have to admit I found a lot more usability in it after upgrading to JB and I was ecstatic for a moment, well, until I installed an app from the Play Store..
So that's it, basically. I'm stuck with a pathetic piece of metal and it's no value in selling it and not worth the energy. I smacked Hairy Bean in it but it's just polishing a turd, really..
Click to expand...
Click to collapse
You are using hb1.51 with a clemsyn overclocked kernel and still have play store lag?
agreed. Owell, you live and you learn, screw asus.
Yes, I have lag everywhere. When browsing Play, when installing apps, etc. The ONLY reason (read: ONLY) I'm keeping this disgraceful excuse of a tablet is because it would pain me even more to lose all that money.
Theshawty said:
Yes, I have lag everywhere. When browsing Play, when installing apps, etc. The ONLY reason (read: ONLY) I'm keeping this disgraceful excuse of a tablet is because it would pain me even more to lose all that money.
Click to expand...
Click to collapse
I am only asking based on an honest interest in the problem. There should be no lag in any of those areas using the rom kernel combination I mentioned earlier. Your post otherwise should have come at the end of one of the many complaint threads.
Theshawty said:
This is, without doubt, the most failed product I've ever bought. I have bought many unnecessary and failed products, and painfully regretted them all, but none as much as the Prime. I bought it because all the hype around it lead me to believe it would be a good tablet. How deceived I was. Poor wifi connection, no working gps without external dongle, slowdown to almost freeze when installing something from Google Play, etc.
Click to expand...
Click to collapse
And... what exactly do you expect to accomplish by complaining about it here? Should we all pass the hat so that we can fund a replacement for you?
With all of its warts, why on earth didn't you return it when you had the chance? All of your gripes are problems that you should have seen from the start. Why did you hang on to it? Did you think it'd get better.
Look, Asus has horrible post-sale support. For that reason alone, I'll never buy another Asus product.
Pretty sure you can still sell it. Part out the dock and you might get $250-300 for both. Which would put you almost $100 within a Nexus10.
Seeing these woot offs and deals for this tablet fly at $200-250 means a lot of people understand the value of a $200 10" tablet. Most of them are probably like me looking to unlock and load up a different ROM anyway. Give it a shot on ebay or CList and get something you really want.
Androwook 1.51 absolutely flies with this thing on mine, sorry to hear you have issues. Got a 32GB preowned one for $200 few weeks ago and besides the wifi drain it's what I expected out of $200. Definitely not $500+ tablet though
whycali said:
I am only asking based on an honest interest in the problem. There should be no lag in any of those areas using the rom kernel combination I mentioned earlier. Your post otherwise should have come at the end of one of the many complaint threads.
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Click to collapse
Pfft.. Like a kernel can magically solve a ****ty io performance because of crappy nand memory.
Jgrimoldy said:
And... what exactly do you expect to accomplish by complaining about it here? Should we all pass the hat so that we can fund a replacement for you?
With all of its warts, why on earth didn't you return it when you had the chance? All of your gripes are problems that you should have seen from the start. Why did you hang on to it? Did you think it'd get better.
Look, Asus has horrible post-sale support. For that reason alone, I'll never buy another Asus product.
Click to expand...
Click to collapse
Because when I first got it I foolishly thought it was a software issue hence why I unlocked the bootloader and flashed another rom.
Mikey-Z said:
Pretty sure you can still sell it. Part out the dock and you might get $250-300 for both. Which would put you almost $100 within a Nexus10.
Seeing these woot offs and deals for this tablet fly at $200-250 means a lot of people understand the value of a $200 10" tablet. Most of them are probably like me looking to unlock and load up a different ROM anyway. Give it a shot on ebay or CList and get something you really want.
Androwook 1.51 absolutely flies with this thing on mine, sorry to hear you have issues. Got a 32GB preowned one for $200 few weeks ago and besides the wifi drain it's what I expected out of $200. Definitely not $500+ tablet though
Click to expand...
Click to collapse
I only have the tab and not the dock. Who the hell wants it now? I tried selling it but since the b/l is unlocked not a single soul was interested. That, or the fact that the prime is goddamn useless.
Sent from my GT-I9300 using Tapatalk 2
Theshawty said:
This is, without doubt, the most failed product I've ever bought. I have bought many unnecessary and failed products, and painfully regretted them all, but none as much as the Prime. I bought it because all the hype around it lead me to believe it would be a good tablet. How deceived I was. Poor wifi connection, no working gps without external dongle, slowdown to almost freeze when installing something from Google Play, etc.
Many times have I wanted to throw it in a brick wall, but it cost 750 dollars and it would pain me even more to lose all that instantly. I can't sell it because no one wants it now when the bootloader's unlocked (meaning no support etc, from already useless Asus) and I don't live in the US so I can't ebay it. I should have just waited until the 32GB 3G Nexus 7, or a Nexus 10, but instead I foolishly bought this sad piece of metal. I have to admit I found a lot more usability in it after upgrading to JB and I was ecstatic for a moment, well, until I installed an app from the Play Store..
So that's it, basically. I'm stuck with a pathetic piece of metal and it's no value in selling it and not worth the energy. I smacked Hairy Bean in it but it's just polishing a turd, really..
Click to expand...
Click to collapse
I feel your pain. Here's my story to add to the mix:
My daughter got a TF201 for Christmas last year.. but it didn't arrive until sometime in January 2012 due to availability. We've had a long, hard journey with Asus over the past 11 months and it has apparently come to the point where Asus is saying it is what it is and I'm saying it's a defective product.
Apparently, my only recourse is to take Asus to small claims court.. and I have no idea if that would be productive or not.
The original TF201 with keyboard was received in Jan. 2012... it was updated to ICS and the audio quit working. No sound, no mic, no nothing. Dear Daughter doesn't want to give up her new device so it takes a month or so before she'll save everything and let me return it for repair. Also, at some point we realize the GPS is not working so we get the dongle (which never worked or fixed the GPS problem).
The repair takes care of the audio problem (new motherboard). However, less than 90 days later we get the rear camera green line issue. Again, DD doesn't want to let it go right away, but eventually saves her stuff and off it goes. The camera issue is resolved and we get it back in a reasonable time frame.. 2 or 3 weeks.
Less than 90 days later, the rear camera craps out again. This time I tell Asus it's time to pony up to the plate and just get us a new unit off the line, and not some refurb. We send in the original unit and this time get back a different unit... a refurb.
Right off the bat, it randomly reboots and does weird stuff. Plus, the wifi range is much shorter than the original unit. Asus has us do a factory data reset (which takes time since DD has again loaded her pics and music... so it has to be saved off again). Eventually, we do the FDR and the reboots dramatically improve, but are not completely eliminated. However, wifi range still sucks and of course, the GPS doesn't work.
Now Asus tells us the wifi and GPS fix is to use the dongle (which we can't even find now). But you can't use the dongle when the keyboard is docked... which is how the TF201 is used 99% of the time. So how it that a fix? And I'm being told by Asus CS that the reboot may be when the device needs to update itself. Really? Without asking first? I don't think so.
Asus refuses to step up to the plate and do the right thing. Personally? I'm done with Asus. I've been buying their motherboards, media drives, and laptops for years. But they have found a way to royally pi$$ off a (former) loyal customer.
I'm considering my options at this point.
I hope you guys have better luck with your Asus devices than we have had. DD wishes now she'd gone with the iPad instead. I have to agree.
This story (like all the others before) has touched my heart and I fully sympathize. I am so inconceivably sorry you bought this tablet. I wish there was something I could personally do for you. If there's anything, and I mean anything I can do to ease your pain, please just say.
David
roccodaone said:
This story (like all the others before) has touched my heart and I fully sympathize. I am so inconceivably sorry you bought this tablet. I wish there was something I could personally do for you. If there's anything, and I mean anything I can do to ease your pain, please just say.
David
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Click to collapse
Ah David. You are too kind. No, really.
If I possessed the slightest knowledge and interest of messing with the insides of electrical hardware, I would open this tab and de-solder the nand chip and solder on a fully working one that would play nicely with the rest of the internals, and I would change the metal backing for a better one that doesn't kill off the wifi and gps signals.
But, it would probably be more worth it to buy a nexus 7 3GB 3G (although, made by ASUS :/), but there's one slight issue. Money.
At least your Prime could be unlocked. I might be stuck with lack of root forever.
..
I dont know I still love my prime+dock. It does all i need it to. Yeah there is the occasional stutter when i update an app - but this is certainly not the end of the world for me^^ The screen is awesome and there is nothing better for pdf viewing/annotation and note taking at university... Still makes every ipad/laptop user jaelous.
SD card takes all the series/movies it needs to and battery life is very good. Since JB i'm fully satisfied with what i expect from a tablet. Still got my root without that it would look different i guess. Of course this is a personal view but for me - this tablet is completely fine and worth the money i spent on it.
We got enough whining threads...
Closed.