I have a razr that drops data just about every day and was thinking to try to swap it for a HTC rezound.
Ok this crap is just BS.
They said as long as I am able to get a signal at some point there is not a thing they can do about it. one of my videos is in my sig showing the isuse.
I have tryed:
1) Clearing all data ( "advaned tech said to do this.)
2) Reboots every 24 hours
3) Airplane mode (mixed outcome. A few times it has made it data drop MORE by puting in this mode.)
4) just about every network app
5) Not using the phone for 2 days. ( I left it off and used my S2.)
Umm... No. Not unless your within the 30 day return period.
They swapped my droid charge for a rezound so I'm fairly certain they'll swap your razr for it. If they say no then just call back again and again until you get a nice rep.
Goodluck
How did you do that, was it 100% dead or what. And if thats the case, maybe I should wait a bit and try to get a better upcoming phone?
4ktvs said:
How did you do that, was it 100% dead or what. And if thats the case, maybe I should wait a bit and try to get a better upcoming phone?
Click to expand...
Click to collapse
I was on my 3rd replacement from them. I just kept calling and telling them about my 4g cutting in and out even with full data service (samsung makes awful radios) and they finally offered me a like-new rezound.
In your case you should complain about the bugs with your device and try to convince them that it isn't an isolated situation and that it's happening with a lot of other people's razrs. They should offer you the rezound and I'd go for it. It really is a great device with a fantastic dev community.
I tryed what you said and no dice.
They don't seem to give a crap and or think I am making this up.
I have upload more videos as retalion. They Need to fix there crap or I will go back to AT&T 100%.
I will keep calling, but every one has limits before they smap.
P.S how much do used HTC rez's go for?
4ktvs said:
I tryed what you said and no dice.
They don't seem to give a crap and or think I am making this up.
I have upload more videos as retalion. They Need to fix there crap or I will go back to AT&T 100%.
I will keep calling, but every one has limits before they smap.
P.S how much do used HTC rez's go for?
Click to expand...
Click to collapse
Don't call, Go to a Verizon store if you can.
kryptik06 said:
Don't call, Go to a Verizon store if you can.
Click to expand...
Click to collapse
I have but both stores don't give a crap. After you sign that 2 year, all careing stops. I am so glad I am mouth to mouth with AT&T.
Ouch. I would never leave verizon. In the phoenix area they have the best data coverage and their 4g service is about 5x faster than Att, tmobile and sprint. If you live in the Phoenix area you might be shooting yourself in the foot.
Sent from my Rezound running Tapatalk beta 4
4ktvs said:
I have but both stores don't give a crap. After you sign that 2 year, all careing stops. I am so glad I am mouth to mouth with AT&T.
Click to expand...
Click to collapse
On a side note, your auto correct is chewing up your posts.
Seriously, I hope you get your issue resolved. Back when the D1 came out, my wife kept having issues with hers, finally she got them to send her an Incredible instead.
I'm currently stuck in a DX2 which has been a horrible buggy phone. I'm working with a great rep right now going through the motions trying to get them to finally let me do an early upgrade. I got the X2 as a replacement for the POS fascinate last year so now they tell me they can only do a swap like that 1 time over the life of the account.
Just keep calling, I'm now on my 5th X2 and had 4 Fascinates before that. Eventually they may let you do it.
I'm really hoping to get a Rezound. Moto is crap to me now and I don't care for Samsung much either after the fascinate.
Yea I am not the best at typing.
I just did a reset at the store and then when I went home. Bam sub 1mbs on 4G. This is pissing me off. I am about to go back to that store soon as I am sure It has returned. All the RAZR's, rezounds and gnexus phones in the store were fast and fine with lots of apps and 400+uptime.
I live in a place were both AT&T and verizon have 4G LTE. On one bar of AT&T LTE at 1PM, I have seen 10-15mbs. I can only get 5 on a good day with one bar. At home with 3-4 bars I get 10-15mbs avg, when it's working right.
When I was getting my tbolt replaced I had to go through two refurbs which had the same problem. Finally I got a rep who said I could switch to the bionic or a charge. I asked her about the rezound and she said she couldn't allow it, when I told her I knew friends who were allowed for it. The rep didn't budge so I said id call back after I look at the phone options some more. I called back and told the new rep my situation and told this rep that I was given the options of a bionic, charge, and rezound lol and said that I decided I wanted the rezound. This rep didn't fight me at all and I got my rezzy
Sent from my ADR6425LVW using xda premium
It fell back to 3G and did this:
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"lightbox_error": "The requested content cannot be loaded. Please try again later.",
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"lightbox_download": "Download",
"lightbox_share": "Share",
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}
It has come back to 4gLTE now and is fine, but that is a pain to deal with some times.
cincyelite22 said:
When I was getting my tbolt replaced I had to go through two refurbs which had the same problem. Finally I got a rep who said I could switch to the bionic or a charge. I asked her about the rezound and she said she couldn't allow it, when I told her I knew friends who were allowed for it. The rep didn't budge so I said id call back after I look at the phone options some more. I called back and told the new rep my situation and told this rep that I was given the options of a bionic, charge, and rezound lol and said that I decided I wanted the rezound. This rep didn't fight me at all and I got my rezzy
Sent from my ADR6425LVW using xda premium
Click to expand...
Click to collapse
Same happened to me.
Well I geting a refurb razr. I tryed for a Rez, but no dice.
I will be reporting back as soon as I get the "new" one and try it out for a bit.
I got the new one and it works way better at holding down the fort of 4G than my old one did, but still seems to have the under laying issue of data droping just not nearly as bad/long yet. I will be keeping an eye on this. If all else fails back to AT&T I go.
Related
I have contacted Verizon customer support about the dropped/missing call issue in order to get a replacement droid charge, x2 or a inc 2. I have had no luck in getting a offer to replace the fassy with one of the above. Does anyone have any solutions/suggestions as to how to get vzw to replace the fascinate?
Various threads have referenced all the information that you need. In observation of that fact I give you this:
{
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"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
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"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
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}
Now so that I don't leave you without bing helpful at all I shall link you to the thread that has been linked to numerous times already: http://community.vzw.com/t5/Samsung...ate-didn-t-help-PROBLEM-IS/td-p/569326/page/2
Go into the store, pay for a different phone, and have them activate it.
Seriously, ever other person on here is getting away with fraud. Boo hoo I missed a call once or twice so I need a new phone. A few people manage to talk their way into replacements and now everyone wants to do it.
It's a cell phone, not a hard line. Just like everything else in this world, there's going to be some issues at one point or another.
True, but if the company has itself found a flaw in the phone they need to replace what is faulty. I have been going through the threads and wanted to see if anyone had and information to help. I was told by CS at Verizon that if was likely my google forwarding that was making me miss calls. Yes, I miss calls. Most here are not committing fraud btw, that is just your opinion. I believe I speak the truth when I say most fassy owners miss calls. I never have this problem on my droid 1 or NV-touch.
While I agree that some are probably over exaggerating their problems in order to get a new device, it is a problem nonetheless. If it was nothing more than your standard cellular issues then this program would not be offered.
Not even close to fraud. Perhaps somewhat unethical (if you haven't noticed the issue).
Sent from my I500 using XDA App
Adr0it said:
Go into the store, pay for a different phone, and have them activate it.
Seriously, ever other person on here is getting away with fraud. Boo hoo I missed a call once or twice so I need a new phone. A few people manage to talk their way into replacements and now everyone wants to do it.
It's a cell phone, not a hard line. Just like everything else in this world, there's going to be some issues at one point or another.
Click to expand...
Click to collapse
I hate to contradict you, but it is a legitimate problem. You're slightly mistaken: many people have the problem, but at least in my case, I thought it was a software issue related to rooting/flashing custom ROMs. However, once the bulletin came out that it was a Samsung issue, we took advantage of it. It's a real problem - I spoke directly with Samsung (not Verizon) tech support, and they said that there is a team working to resolve the issue as we speak. So, perhaps it is a bit unethical. However, it is completely within our bounds as paying customers to do so.
I didn't even plan to ask for a replacement until my phone missed the call from my (now) boss offering me a job. When you have a job, you can't afford to miss a quarter of your calls.
Wow, close call. Glad you still got the job.
Sent from my I500 using XDA App
duuurp said:
Wow, close call. Glad you still got the job.
Sent from my I500 using XDA App
Click to expand...
Click to collapse
...tell me about it.
So I went to a Verizon store and they said that they were out of replacement models for the time being.
Adr0it said:
Go into the store, pay for a different phone, and have them activate it.
Seriously, ever other person on here is getting away with fraud. Boo hoo I missed a call once or twice so I need a new phone. A few people manage to talk their way into replacements and now everyone wants to do it.
It's a cell phone, not a hard line. Just like everything else in this world, there's going to be some issues at one point or another.
Click to expand...
Click to collapse
Sorry but when calls are not recieved or Text are missed, then wi/fi does not work and neither does GPS there is a problem with the phone. This is my wifes and never been rooted. I am calling today to see what they say. I have already done factory rest/data wipe. Did not help.
Adr0it said:
Go into the store, pay for a different phone, and have them activate it.
Seriously, ever other person on here is getting away with fraud. Boo hoo I missed a call once or twice so I need a new phone. A few people manage to talk their way into replacements and now everyone wants to do it.
It's a cell phone, not a hard line. Just like everything else in this world, there's going to be some issues at one point or another.
Click to expand...
Click to collapse
Do your homework before you post stupid and wrong stuff. I talked with Samsung customer support about the offer and the replacements, their supervisor said it is Samsung that is providing the Charge, as well ad other devices, some from competitors for those who want nothing to do with Samsung devices anymore, because ALL SCH-I500 devices are having serious call and data issues, they are doing it voluntarily trying to make it right with their customers. Samsung understands there is a very real problem with the I-500 phones, they have not, at the time I spoke to them, figured out what exactly it is or how to fix it. Their decision to do this is great from a customer service point of view. If it's broke and they can't fix it, they should replace it. Would you just accept a car being a lemon and the dealer/manufacturer saying sorry quit whining about, NO you'd take their ass to court, why should this be different, because it's a phone, get real.
Sent from my SCH-I510 using XDA Premium App
All right, everyone chill now... No need for another flame war As for the vzw rep: I'm not convinced he/she is being completely honest with you - if you're planning to call customer service again, ask for tier 2 support - they are reported to be more inclined to help you. If you go to the vzw store again, perhaps a different vzw store is near where you live - try going there
Another Fascinating post by my XDA app...
I would rather they fix the issues. I love the screen, size and weight of the Fascinate. IMHO, it's better than the replacement options. Of course, before my 1 yr is up, I may look into taking advantage of my warranty, if it's not fixed.
Sent from my SCH-I500 using XDA App
I went to another store any they offered a replacement and when the rep looked at his screen for ordering he said it showed 0 for quantity. I called CS and told them that I had been offered a replacement and right away I was put through to tier2. The tier2 person told me that I could have either a DX2 of DI2, then he put me through to another person. I asked that person about the Samsung charge and he told me that the Charge can only be ordered in-store as his system does not allow for the Charge to be ordered as a replacement kit although it is offered as an option. I will be going back to the VZW Corporate store to try to get my Charge (fingers crossed).
***Update***
Getting the Charge 2nd day mail!
I wonder when the Galaxy S2 will come out and if it will be offered as a replacement, if everything isn't fixed on the Fascinate by then.
I called tonight only offered another Fassy which is fine I just want a phone for my wife that works. I will put it through its paces to make sure it is good to go. They did say it should have all updates already.
Yeah I called and told them my problems with missed calls. to tell the truth I didn't even notice a problem till my wife tried to call me a bunch of times and my phone never rang or anything, then it happened to my wifes phone. My mother even said there were days she couldn't reach me because of it. I just asked if there was a way to fix it she said to do a factory reset did that didn't help. Then i was offered the x2 Dinc2 and the charge. she said for us to go to the store and see which one I liked better then to call back with my choice. I'm getting the Dinc2 when they get one in and my wife chose the x2.
But if they said that a fix was getting ready to come down the line I would have kept the fassy my wife and I love the phone. But we need it to be a phone.
They wont do anything if your warranty is out of date!
If your phone is older than a year they try to push you to use an update.
I just tried a local store and the CS number asked for tier 2 support and she basically said your phone is out of warranty sorry.
xwhofarted said:
They wont do anything if your warranty is out of date!
If your phone is older than a year they try to push you to use an update.
I just tried a local store and the CS number asked for tier 2 support and she basically said your phone is out of warranty sorry.
Click to expand...
Click to collapse
Unless you voided your warranty, everyone should have a warranty on the Fascinate since it has not been out more then a year.
well i purchased this phone from ebay and they gave me the run around. and wouldn't do anything for me.
As stated, who here has gotten the sprint premier letter stating It's ending?
And how mad are you guys about it?
And who is leaving Sprint b/c of this?
3vo Free'd from desire
I did not get the letter. Kinda makes me mad however it's currently the best for unlimited data. Not leaving unless they cap or throttle it. If that's the case, I will go back with cricket. It would be cheaper, and throttled also.
I don't know if I will leave or not. I spoke to a CS rep on the phone and she said I will still get my upgrade from this year and be able to upgrade next year too. The letter said something completely different then what the woman on the phone said. I am upgrading as soon as I become eligible(November). I don't think I will leave over this because you can't get yearly upgrades anywhere else, but I do think that they might lose some customers over this. The crappy data speeds and no 4G expansion going on right now, I wouldn't be surprised if they lost some customers over this. Especially after they use their last updgrade.
housry23 said:
I don't know if I will leave or not. I spoke to a CS rep on the phone and she said I will still get my upgrade from this year and be able to upgrade next year too. The letter said something completely different then what the woman on the phone said. I am upgrading as soon as I become eligible(November). I don't think I will leave over this because you can't get yearly upgrades anywhere else, but I do think that they might lose some customers over this. The crappy data speeds and no 4G expansion going on right now, I wouldn't be surprised if they lost some customers over this. Especially after they use their last updgrade.
Click to expand...
Click to collapse
Totally agree with this post.
3vo Free'd from desire
brol1k said:
As stated, who here has gotten the sprint premier letter stating It's ending?
And how mad are you guys about it?
And who is leaving Sprint b/c of this?
3vo Free'd from desire
Click to expand...
Click to collapse
Have not got the letter, but staying as long as I can keep my Simply Everything plan.
Sent from my HTC EVO 3D using Tapatalk
lost my premier in april with the first round of changes. I have two Sero premium lines; can't leave, it just can't be beat. If the new network changes take effect, sprint will actually have great 3G and better coverage, and that will make it an awesome network. if...
here's to hoping, cause with my plan I'm not going anywhere, and this (data) $hit has got to get better.
housry23 said:
I don't know if I will leave or not. I spoke to a CS rep on the phone and she said I will still get my upgrade from this year and be able to upgrade next year too. The letter said something completely different then what the woman on the phone said. I am upgrading as soon as I become eligible(November). I don't think I will leave over this because you can't get yearly upgrades anywhere else, but I do think that they might lose some customers over this. The crappy data speeds and no 4G expansion going on right now, I wouldn't be surprised if they lost some customers over this. Especially after they use their last updgrade.
Click to expand...
Click to collapse
Every time I've really wanted an upgrade, I've gotten one, (when not eligible) , after a single phone call to Sprint. You just gotta "work it" a little bit, and they'll do it. Sprint is NOT in the position to be losing customers over the issue. Win for us: it's definitely a "flipper's market" right now for Sprint customers.
(I even BRIEFLY considered asking for another full-upgrade when I got the EpicTouch a few days ago, but my brain just wouldn't let me say so much bull**** to another human being... (considering I just got a premature upgrade for my EVO3D)......
But, it did let me say just enough to get the add-a-line price of the phone knocked down from $199 to $75, lol.
<<bringing it since 2010>>
got it yesterday. between this, fees slowly going up and the fact there 3g network in my area is pure crap im headed to verizon.
Im to the point where ill pay more for capped data but actually be on a reliable network something sprint is not in my area.
2k4mach said:
got it yesterday. between this, fees slowly going up and the fact there 3g network in my area is pure crap im headed to verizon.
Im to the point where ill pay more for capped data but actually be on a reliable network something sprint is not in my area.
Click to expand...
Click to collapse
Wish I could leave, but around here verizon is even worse. They are not actually even able to take customers. Every cell provider sucks around here except US Cellular, but they are only good around here, and suck everywhere else. So I just change my prl and roam on US Cellular, best of both worlds, just have to watch the roaming usage, lol...........
It does suck, but at least you get one more Gold Upgrade in 2012. Assuming you upgrade on or before 10/01/2012. I had them push up my upgrade to this month so I could order my 3D now, instead of waiting for 10/01/11. This is on their website.
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Well i gotta get my lsdy her iPhone when it drops. They told me I have to upgrade by end of October.
3vo Free'd from desire
Leaving because a company is trying to do more to make money and boost its pretty crappy 3G speeds by eliminating stuff like the premier program is a stupid reason to leave. No other carrier will offer you that either.
Sprint will not care if the few of you getting-mad-becasue-you-don't-get-premier-perks decide to up and leave. You were probably the reason they eliminated it, that and insurance fraud.
Nothing Sprint does short of raising prices to match or become higher than VZW will ever make me leave.
freeza said:
Leaving because a company is trying to do more to make money and boost its pretty crappy 3G speeds by eliminating stuff like the premier program is a stupid reason to leave. No other carrier will offer you that either.
Sprint will not care if the few of you getting-mad-becasue-you-don't-get-premier-perks decide to up and leave. You were probably the reason they eliminated it, that and insurance fraud.
Nothing Sprint does short of raising prices to match or become higher than VZW will ever make me leave.
Click to expand...
Click to collapse
Ummm well I've had Sprint for 8 years never did any sort of fraud or insurance scheme, buy them there are the bad seeds hahaha, And ATT AND VZW is offering early upgrades tho I think It's for iPhone users only tho.
Basically Sprint is going against everything they've said so far, it'll be time when they take out unlimited data as Dan Hesse said himself It's possible. And believe me the horrible 3G speeds I definitely see it as Iive in NYC and speeds is HORRIBLE!!!!
3vo Free'd from desire
housry23 said:
I don't know if I will leave or not. I spoke to a CS rep on the phone and she said I will still get my upgrade from this year and be able to upgrade next year too. The letter said something completely different then what the woman on the phone said. I am upgrading as soon as I become eligible(November). I don't think I will leave over this because you can't get yearly upgrades anywhere else, but I do think that they might lose some customers over this. The crappy data speeds and no 4G expansion going on right now, I wouldn't be surprised if they lost some customers over this. Especially after they use their last updgrade.
Click to expand...
Click to collapse
im still month to month with sprint and not changing anything until the prime comes out, but was looking into tmobile and they have yearly upgrades it seems, not a full 2 year contract price but close. All I know about this is what I read, I was going to call and ask a rep about it
http://www.bgr.com/2010/01/28/t-mob...e-program-for-post-paid-smartphone-customers/
Just got mine yesterday. I have a upgrade in June 2012 to use under December 2012. Truly looking like I'll be getting what ever Nexus that Sprint has available so it will last for twenty months.
Sent from my HTC EVO 3D using Tapatalk
Got mines the other day. Read it and through it in the trash. I dont care about any of that. If I'm not able to get my upgrade, I just purchase full price if I want it that bad (know I'm going to have to do if the Nexus Prime comes to us lol). Simple as that. Signal is not the greatest in my neighborhood, but once out, I'm good to go. Have a Airave in the home and its serving its purpose so far. Nothing for me to "leave" over. But thats my own personal feelings.
So a few weeks ago, I started having problems with sprints service. 6 dropped calls in 30 minutes, echoing on calls (incredibly annoying). when I called they made it seem like it was my phone and reset something on my phone and then proclaimed that all of my problems were fixed. WRONG! from what I've read and learned from talking with other sprint users is that they are doing some upgrade that won't be finished until July or September depending on who you talk to and that they won't apply a credit until the service is fixed and that it will be in the form of minutes and not an actual credit. I'm in the Chicago market.
Does anyone have any insight or anything to add. I don't really want to deal with the hassle of changing providers but I'm getting really angry with the lack of service.
If you are changing providers, who would you switch to?
Sent from my PG86100 using XDA
So how is this evo related? Go in a store get it replaced done deal..
Sent from my PG86100 using XDA
jmb521 said:
So a few weeks ago, I started having problems with sprints service. 6 dropped calls in 30 minutes, echoing on calls (incredibly annoying). when I called they made it seem like it was my phone and reset something on my phone and then proclaimed that all of my problems were fixed. WRONG! from what I've read and learned from talking with other sprint users is that they are doing some upgrade that won't be finished until July or September depending on who you talk to and that they won't apply a credit until the service is fixed and that it will be in the form of minutes and not an actual credit. I'm in the Chicago market.
Does anyone have any insight or anything to add. I don't really want to deal with the hassle of changing providers but I'm getting really angry with the lack of service.
If you are changing providers, who would you switch to?
Sent from my PG86100 using XDA
Click to expand...
Click to collapse
So, what you are saying is you had an issue. You called Sprint and they reset something and sayed it was fixed. It wasn't so instead of calling them back or going to a store, you talked to other Sprint users and got answers to your issues from them.
Advice: Go to a Sprint Corporate Store and tell them your issues.
Wow what a friendly attitude you have. it isn't specific to my phone, genius. I posted it here because unless you've unlocked your phone, my understanding is...you are a sprint customer. How many times do people post about canceling their service on this forum? Besides people with better quality phones are going to be more likely to notice the bad 3/4g vs people who don't use their phone for internet.
Sent from my PG86100 using XDA
jmb521 said:
Wow what a friendly attitude you have. it isn't specific to my phone, genius. I posted it here because unless you've unlocked your phone, my understanding is...you are a sprint customer. How many times do people post about canceling their service on this forum? Besides people with better quality phones are going to be more likely to notice the bad 3/4g vs people who don't use their phone for internet.
Sent from my PG86100 using XDA
Click to expand...
Click to collapse
pretty much anyone who posts about cancelling their phone because of some silly little thing gets flamed. if you have an issue take it in to get it fixed. if the issue is a big enough deal for you to want to cancel then cancel. what more advice do you need?
jmb521 said:
Wow what a friendly attitude you have. it isn't specific to my phone, genius. I posted it here because unless you've unlocked your phone, my understanding is...you are a sprint customer. How many times do people post about canceling their service on this forum? Besides people with better quality phones are going to be more likely to notice the bad 3/4g vs people who don't use their phone for internet.
Sent from my PG86100 using XDA
Click to expand...
Click to collapse
I don't even know where to start with this post?
First, you came on here, told a story and asked for advice. I posted what I thought you said for clarification and then gave you my opinion on what you should do.
Second, people do come on here and post about canceling there service all of the time, but they usually have a good reason. My opinion is you don't really have a good enough reason to cancel as from what you posted, you only had the issue once and only tried once to get it fixed.
Third, your last sentence makes no sense to me at all. I have read it over a couple of times, but still cannot make out your point.
Just my opinions.
I'm in the exact same boat as the OP. They're doing the Network Vision upgrades to the tower in my area (McHenry county outside Chicago) and as a result 9/10 calls I make drop within two minutes. After an hour of back and forth with Sprint, all they were willing to do is offer a minor discount on my bill this month. Its ridiculous, if they cant provide voice service, why am I paying them at all? And yes, they said its going to go on until June.
Sent from my PG86100 using xda premium
Calling and complaining will help for most phone-related things but they aren't going to stop the network vision upgrade or w/e just because you called. Going in to a corporate store won't fix anything either. You're pretty much stuck with the **** service near your house.
What you can do, is, switch providers. If you're willing to go through the hassle. I imagine T-Mobile wouldn't be much better but that's your cheap alternative. If you're serious having 0 dropped calls, great reception everywhere, fast 3G and actual 4G coverage, go with Verizon. It'll cost a lot more but, in your case, will probably be worth it.
Also, since I see so many of these threads and am getting sick of it, I'll do the honors:
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This will be a whole new contract with Sprint if that matters. I really wanted this phone but we weren't due for an upgrade so my girlfriend's mom is taking my place on my girlfriends contract and I will be starting my own. When we activated our phones, the rep did it on the spot and since it was my first Android phone I was not aware that it's not advisable to update the phone if you want root.
I know there wont likely be an OTA to break root by the time I get my phone (hopefully...) but in general, I like the feeling of opening a brand new device and being the first one to open it and set it up. Do any Sprint employees (or anyone else with the knowledge) know if they have to activate it on the spot?
Another question regarding in-store purchases: If I take the phone out of the building and later on I find an imperfection (stuck/dead pixels, raised non-flushed glass or any other issues people have been noticing) am I able to swap it out without penalty within 14 days? Would it be rude to check the device in front of the employee before signing contract?
Thanks for all the help!
I walked out of bestbuy with them even opening the box up. I got home opened it all up and it auto activated.
Sent from my EVO using Tapatalk 2
billyapd21 said:
I walked out of bestbuy with them even opening the box up. I got home opened it all up and it auto activated.
Sent from my EVO using Tapatalk 2
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Awesome. I don't want them to touch or open mine.
Check Me Out On The Google Play Store!!!
Sent From My Half Dead HTC Evo 3D, On The Now Network From Virgin Mobile?
billyapd21 said:
I walked out of bestbuy with them even opening the box up. I got home opened it all up and it auto activated.
Sent from my EVO using Tapatalk 2
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Hoping it's the same at actual Sprint stores (I have to do it through them to get faster corporate discount through my company -- another reason I couldn't pre-order on a non-existing line).
I don't know how many people actually do this in their stores so I don't want to seem like a demanding jerk "let me see the phone before I sign" and "I don't want the phone opened, I can activate at home".
Main reason I want to inspect the phone is because currently, with my Evo3D I'm stuck with a dead pixel and while it is not a big deal to some, it is very very irksome to me.
I don't think Sprint reps have to activate it at the store, but I do believe this is the normal policy. When I got my EVO 4G, the Sprint rep unboxed and activated it in front of me. It was launch day, and they did the same thing for all of the other people waiting in line.
Inside Sprint Now also published some internal memos on everything Sprint employees are supposed to cover with the customer before they leave with their new EVO LTE. They're encouraged to unbox it, activate it, offer to transfer contacts, walk you through basic features, etc.
Just politely ask to handle it yourself and you should be fine.
I set my phone up via hands free activation after I accidentally turned the phone on when I got it.
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Most useful Android Apps @ typhoonikan.blogspot.com
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HTC Supersonic: EVO 4G
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HTC EVO 4G LTE
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I actually like when they do it, just so I know it's in full working order when I leave.
Except when there is a pesky OTA wating in the wind. Then I'm against them even looking at the box.
AFAIK it is a "requirement" if it's an upgrade or new line. They have to activate it in order to have the discount be used. I may be saying that wrong but most of you will understand my point. Lol
Sent from my EVO using XDA Premium HD app
This is one of the advantages to buying it from Sprint.com or telesales.
Sent from my EVO using Tapatalk 2
Bought 3 evoLTE's. 2 I activated from home (but ended up having to contact sprint thru their online chat - something about the data plan changing) and one i took into the store.
I found that the knowledge of the Sprint reps varied widely. First phone was done in 10min. 2nd phone took 40min, lots of hassle, manual programming in service menus and manual prl update. 3rd was about 20min at the store.
No one at the store had even seen one yet when I brought it in. All the reps suddenly had nothing better to do that make sure my phone got activated...so they could play with it. It was quite amusing.
jadoe05 said:
AFAIK it is a "requirement" if it's an upgrade or new line. They have to activate it in order to have the discount be used. I may be saying that wrong but most of you will understand my point. Lol
Sent from my EVO using XDA Premium HD app
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Def not a requirement at bestbuy, I used an upgrade and walked out with a sealed box.
Sent from my EVO using Tapatalk 2
Same here about Best Buy.
I always tell them I'm very ocd about people touching stuff I'm going to buy and they just give me the box, take my money and I'm out in 5 minutes. Hands free activation and it's all set up and re-downloading my apps from market in 5 more minutes.
So, this is just a write up of my switch from Verizon to Straight Talk and (Probably) everything in between.
So basically, this starts out with me being on Verizon for 9 years, ever since I owned my first flip phone. Although, every year it became harder and harder to stay on Verizon, especially with Nexus's devices coming out and basically all the "Cool" phones on the other carriers and Verizon being more and more money hungry and caring less and less about the customer. Sadly, Verizon just had the best coverage and moderate prices (Grandfathered onto Unlimited data). No one could match what I had.
I stuck it out with Verizon, although I hated everything about the company, there was no easy or cheap alternative that could match Verizon's data coverage (Or so I thought), but finally I got my break. Well not that easily, I spent all of the weekend thinking about different options to take with my plan since it will be ending in December (I'm also bundled my parents plan and need to get off of it so it's either try my luck with Verizon or find an alternative and finally get away from this hell hole of a company). I even took a drive to T-Mobile to test out a Nexus 4, and ended at Best Buy seeing what they would give me for my phone ($250 for anyone who is wandering, which isn't bad since the best I could find on Swappa/Craigslist was around $300) to see if I could buy one straight up. Although this sounded like a great idea, I could never go to T-Mobile with their spotty coverage, and AT&T is just as bad as Verizon with the same prices, I had no other options in terms of a GSM carrier.
Although the Nexus 4 is one hell of a device, I just couldn't force myself to get it with the Nexus 5 coming out so soon. So I did some looking and finally found out that it's actually pretty simple to get a Verizon phone onto another network (Since the Verizon Note 2 has LTE/CDMA/GSM bands). So I pulled the trigger and bought a Straight Talk SIM card and an unlimited everything plan for $55. This was a small price to pay to test if there was a cheap and unlimited alternative to Verizon that was able to somewhat rival their coverage. Again, this was more of a test than anything for me to see if I am going to stick it out with Verizon or move to a prepaid carrier.
I ended up going with the AT&T SIM as T-Mobile get's almost no reception in my area (As proven by my friends who have them and never have service) and got my SIM card in the mail yesterday. I was on CM10.2 for the Verizon Note 2 and was ready to just stick this card in and go, of course it wouldn't be as simple as just putting the card in and going right? Well yea, it did take a little messing around. First thing first, I put the card in, activated it per usual, and was actually able to get data, calling and I could receive texts. I couldn't on the other hand, send texts and didn't have signal bars in the status bar. So I played around with APN's for a while and couldn't get it to work. So I tried moving to a Touchwiz ROM. Of course the first I tried was just a stock rooted and low and behold Verizon blocks you from using SIM cards that aren't from Verizon (Did I mention how much I hate Verizon?).
I then went on to try Beans ROM and low and behold, no setup required, turned it on and it was good to go. Everything working, I had a smile from ear to ear just having this actually work. I never knew from the beginning if Straight Talk or even another SIM would work in my phone so everything was a crap shoot until it would finally work, but was lucky enough to have it work! Although, I could have stopped there, I just can't stand Touchwiz so I decided today I would give CM another shot. Still didn't work even when messing with APN's so I thought what the hell, let's try something crazy. Backed up my current ROM and tried flashing the toLTE CM10.2 ROM and of course it failed since my phone isn't the N7105. So I dug a little deeper, and copied the updater-script from the Verizon version to the toLTE version and it installed! So, I reboot it and think, man, I'm going to get stuck in a boot loop, but maybe I was just lucky today as I made it straight to my home screen, even better, I had full data, signal bars working, and was able to send texts. I thought this was amazing. I literally had my cake and was able to eat it too, until I tried GPS. Which of course didn't work. Another hour of trying crap and finally tried just copying the GPS.conf from the Verizon CM ROM over and low and behold, I had GPS! So I now have a perfectly working phone, on CM10.2 using a Straight Talk SIM/contract, using AT&T's network, all for $45 a month.
I'm sure a lot of you will read this and want your 5/10/15 minutes back, but this is just for the few that want to break away but don't have the hundreds of dollars to switch to different carriers, different phones, different plans just to find one that works. I was in this boat, and know how it feels. I have been using this phone for roughly a day and am going to make sure I have service everywhere I need it before making my final decision (So far work and home have full H+), but if all goes well will be finally ditching Verizon at the end of the year and getting myself a Nexus that I won't have to worry about having slow updates because my carrier is lazy. At this point, I couldn't be happier and hopefully get some of you guys to at least give it a shot like I did.
Please post a reply or DM me if you have any questions on my process, I will be more than happy to help out as much as I can!
So for anyone who doesn't believe me or those of you "Pics or it didn't happen!". This is from my phone, using the Straight Talk SIM. Data speeds are no where near Verizon's nor is the ping but I am on WiFi 90% of the time anyways so just having a data correction is my main priority.
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Love it, I've been thinking about escape for some time so I appreciate the write up. The Note 2 is the best phone I've ever used, but I've debated whether to sign my life away with Verizon again for the 3.
I tried the T-Mobile route and the coverage was so abysmal I scurried back. This gives me hope for another option. What sort of data speeds do you get when needed?
Thank you for taking the time to write that up. I was thinking about doing the same thing last year but was worried about the decrease in data. I've read in numerous threads that data just plain sucks with Straight Talk.
Could you give us an update periodically on this? Thnx!!!
http://www.fiercewireless.com/story...art-sued-over-unlimited-data-claim/2013-08-08
No thanks. Been doing 30gb a month with Verizon. Looks like I'd be SOL with straight talk.
Sent from my SCH-I605 using xda app-developers app
nosympathy said:
http://www.fiercewireless.com/story...art-sued-over-unlimited-data-claim/2013-08-08
No thanks. Been doing 30gb a month with Verizon. Looks like I'd be SOL with straight talk.
Sent from my SCH-I605 using xda app-developers app
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This was more just for a general prepaid plan. I just so happened to pick Straight Talk. So far up to 6.7 GB of usage with no issue.
Sent from my SCH-I605 using Tapatalk 4
miketoasty said:
This was more just for a general prepaid plan. I just so happened to pick Straight Talk. So far up to 6.7 GB of usage with no issue.
Sent from my SCH-I605 using Tapatalk 4
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Good lord you guys are data hogs!
How's the voice coverage? my 4 person family plan with only 6GB between the 4 of us is $237 a month. 4 * $45 would be a big improvement and of course, I could stop yelling at the kids for watching youtube all the time.
TrojanDroid said:
Good lord you guys are data hogs!
How's the voice coverage? my 4 person family plan with only 6GB between the 4 of us is $237 a month. 4 * $45 would be a big improvement and of course, I could stop yelling at the kids for watching youtube all the time.
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Click to collapse
As I said, for me I was able to get data/voice everywhere that I went, but remember I was using AT&T's towers so it may change depending on the carrier you go with. My month is coming to an end and I have about 2 more months before I have to finally decide, but it is looking like a go as of right now.
miketoasty said:
As I said, for me I was able to get data/voice everywhere that I went, but remember I was using AT&T's towers so it may change depending on the carrier you go with. My month is coming to an end and I have about 2 more months before I have to finally decide, but it is looking like a go as of right now.
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Click to collapse
Mike,
Thnx for the continued updates. Come back when it's go time and let us know if you permanently made the shift.
I've been considering doing exactly this, its great to know that our handsets will work with these SIMs. Did you port your number over or chose a new one? I'm curious as to how hard it would be to do so.
broprah said:
I've been considering doing exactly this, its great to know that our handsets will work with these SIMs. Did you port your number over or chose a new one? I'm curious as to how hard it would be to do so.
Click to expand...
Click to collapse
I personally had to get a new number as I didn't make the full switch yet but I know that Straight Talk does give you the option to port a number over.
Sent from my SCH-I605 using Tapatalk 4
broprah said:
I've been considering doing exactly this, its great to know that our handsets will work with these SIMs. Did you port your number over or chose a new one? I'm curious as to how hard it would be to do so.
Click to expand...
Click to collapse
Porting my number to T-Mobile was incredibly easy. I'm sure it's just as easy as Straight Talk. During the setup you're asked whether you want to get a new number or port your current number. That's it. Took only a few hours for everything to fully switch over to my Nexus 4 and I was on my way. I have one bill left for Verizon with my ETF and then I'll be completely free from them.
fascinating
This is really great to see. I was thinking about doing the same thing but I am worried about coverage issues.
I was in a similar situation, I have had Verizon for years on my family unlimited plan and I needed to get off of my parents' plan, so I gave Sprint a shot because I have a friend that has it. What he didn't tell me was that he has always had abysmal service everywhere, a point I discovered when I lost service repeatedly just walking across the house. Calls would drop out and I'd be lucky to even be able to send a text message in most places at work.
I abandoned ship pretty quickly and went crying back to Verizon. Unfortunately there was no way to recover unlimited data, but I checked and I only used an average of ~1.5GB a month anyway. Went in on the 4GB plan with my brother.
Verizon really doesn't care about their customers, and that goes all the way from corporate to the stores. Their customer service is pitiful. I missed one payment and they put my account on cash only for SIX MONTHS. That means I literally have to go into the store and feed a machine cash for 6 months or I can't pay my bill. Not online, not over the mobile app, not even over the phone. If you call and ask them about it they treat you like you're some second class citizen that isn't worth their time, or they just spout off how they have no control over anything.
I've also noticed over the years that the employees in the store have less and less power over anything. They can do almost nothing for your account aside from activate your new phone. You have to call customer service to do anything. If they didn't have the best coverage around by leaps and bounds, I'd never use them again.