[Q] Call issues, people can't hear me good - AT&T Samsung Galaxy Note I717

People have been telling me they can't really hear me good when i'm talking and i sounds a little fuzzy/far away. Anyone have this issue? where is the mic on the phone? maybe i am blocking it when holding it? Using aT&t

Reviews I've read and people I've talked to on my Note all say the call quality is great. The main mic is the little hole on the bottom edge between the pen and the usb port. There is a noise-cancelling mic on the top edge.

psperos said:
People have been telling me they can't really hear me good when i'm talking and i sounds a little fuzzy/far away. Anyone have this issue? where is the mic on the phone? maybe i am blocking it when holding it? Using aT&t
Click to expand...
Click to collapse
Try turning off noise suppression under settings>call>additional settings. You can also do this while on a call. Hit the menu button. Mine was the same. I turned it off and everyone says I sound so clear.
Sent from my SAMSUNG-SGH-I717 using xda premium

Related

Buzzing Earpice

Anyone having a buzzing sound in their earpiece? Sounds like the little metallic screen is buzzing away when someone is speaking and the louder the volume as they talk the louder the vibrating noise is. Just wondering is anyone else has the issue.
EDIT:
Just checked again with a phone call and by applying pressure to the area of the earpiece speaker makes the buzzing go away. Now the wife is pissed because this is her mother's day present to shut her up from complaining about her OG Evo..... damn the luck, lots of complaining ahead now.... hahahaha.... oh well....
Not I. I just had one of the clearest sounding phone calls I've ever had on a cell phone.
Sent from my EVO using Tapatalk 2
mlin said:
Not I. I just had one of the clearest sounding phone calls I've ever had on a cell phone.
Sent from my EVO using Tapatalk 2
Click to expand...
Click to collapse
I do agree though, when I apply pressure it does have a nice sounding call quality. Makes me want to give up my SE4GT.... what a killer screen!
I have made quite a few calls with mine already and they have been clear as can be, I am completely impressed. Is it like that on every call or intermittently? Perhaps if it was just one call, maybe it was the other persons phone and not yours.
inspectorgadget8 said:
I have made quite a few calls with mine already and they have been clear as can be, I am completely impressed. Is it like that on every call or intermittently? Perhaps if it was just one call, maybe it was the other persons phone and not yours.
Click to expand...
Click to collapse
Unfortunately each call we tested has been this way. She said it happened all day when she tried it as well. hmmmmm.....
Got my replacement phone today and of course it has a phone speaker that constantly buzzes regardless of volume. Go figure, I can't win with this phone!
Going to take it into a Sprint store tomorrow to see if they can repair it otherwise I am going to demand a new phone since I know they will have them in stock with the Saturday launch.
mlin said:
Not I. I just had one of the clearest sounding phone calls I've ever had on a cell phone.
Sent from my EVO using Tapatalk 2
Click to expand...
Click to collapse
It's crystal clear... Until you drop signal from the Sprint tower, lol. Not docking the phone. Sprint service has gone down hill over the past few years

[Q] cracking sound?

Dear Users,
I have a problem with my SGSIII white which I received this morning.
When I tap a bit stronger on the upper half of the screen the frame makes a quiet but audible cracking sound creaking/squeak sound. When I squeeze the top part of the frame tightly with both fingers and tap again the noise is gone. It seems that the frame is a bit loose.
This is very annoying when working with the phone. Please can you tap a bit harder on the top part of the screen and listen closely if you hear a difference between tapping on the lower part of the screen.
I am bummed out that such a premium phone fails on such basic criteria.
Would be delighted to hear your thoughts.
Would you return the unit
Return it straight away. You have a duff handset. When you do get a new one you will love it.
Sent from my GT-I9300 using xda premium
have you tried simulating my problem with your unit? I suspect that all units have this problem for some reason. It's a mild 'clicking' sound it makes
exxi said:
have you tried simulating my problem with your unit? I suspect that all units have this problem for some reason. It's a mild 'clicking' sound it makes
Click to expand...
Click to collapse
can you make a video and show us?
Why do you assume since you have the problem everyone else does?
exxi said:
have you tried simulating my problem with your unit? I suspect that all units have this problem for some reason. It's a mild 'clicking' sound it makes
Click to expand...
Click to collapse
As I said you have a faulty handset. Implying that no such problem exists on my unit.
Sent from my GT-I9300 using xda premium
exxi said:
have you tried simulating my problem with your unit? I suspect that all units have this problem for some reason. It's a mild 'clicking' sound it makes
Click to expand...
Click to collapse
This is not a problem that every phone has, you just are one of those un-lucky people mate.... return the phone right away and start loving it.
PS: The name of this thread makes no sense at all, you seem to have some anger issues just by reading the name of this thread
No such defect in my phone.
Sent from my GT-I9300 using xda premium
exxi said:
Dear Users,
I have a problem with my SGSIII white which I received this morning.
When I tap a bit stronger on the upper half of the screen the frame makes a quiet but audible cracking sound creaking/squeak sound. When I squeeze the top part of the frame tightly with both fingers and tap again the noise is gone. It seems that the frame is a bit loose.
This is very annoying when working with the phone. Please can you tap a bit harder on the top part of the screen and listen closely if you hear a difference between tapping on the lower part of the screen.
I am bummed out that such a premium phone fails on such basic criteria.
Would be delighted to hear your thoughts.
Would you return the unit
Click to expand...
Click to collapse
You sure you bought the S3 and not the One X by mistake?
Like the others have said you have definitely got a faulty handset. If you pop the back battery cover, just double check all the screws are tight.
Sent from my GT-I9300 using xda premium
Fabulous
My S3 is great. Post very misleading, we can only guess why.Last post on this lost leader.

Earpiece Distortion on Note 2

During phone calls, I am getting some distortion or slight background hissing sound on the earpiece when volume is set to around medium. Anyone else getting some distortions or annoying slight background sounds like cellular noise???? I can't replicate the issue when I use another phone other than my Note 2. I really like this phone but the earpiece just does not produce clear sounds. There is definitely slight hissing/buzzing that can be heard when using the phone in quiet places.
I have not experienced the hissing/buzzing but calls do not sound as clear compared to my s3.
I haven't had any issues with mine either.
ComputerGeek said:
During phone calls, I am getting some distortion or slight background hissing sound on the earpiece when volume is set to around medium. Anyone else getting some distortions or annoying slight background sounds like cellular noise???? I can't replicate the issue when I use another phone other than my Note 2. I really like this phone but the earpiece just does not produce clear sounds. There is definitely slight hissing/buzzing that can be heard when using the phone in quiet places.
Click to expand...
Click to collapse
Yup, same thing on mine. It's not bad, but it is noticeable.
Ive head a bit of crackling a couple of times but once I turned down the volume slightly its not there.
I had mine cranked to the max and then pushed the button for even more volume. No distortion.
Sent from my SCH-I605 using xda app-developers app
Using my ink'd headphones with mic everything was fine. People heard me and I was heard fine. No distortion even with music turned up.
ComputerGeek said:
During phone calls, I am getting some distortion or slight background hissing sound on the earpiece when volume is set to around medium. Anyone else getting some distortions or annoying slight background sounds like cellular noise???? I can't replicate the issue when I use another phone other than my Note 2. I really like this phone but the earpiece just does not produce clear sounds. There is definitely slight hissing/buzzing that can be heard when using the phone in quiet places.
Click to expand...
Click to collapse
I have had this as well, going to trade mine out today at the Verizon store and will see. It sounds to me like a bad speaker. I just logged on to see if anyone else was having this trouble. Love this beat otherwise though!
Sent from my SCH-I605 using Tapatalk 2
Spectredroid said:
I have had this as well, going to trade mine out today at the Verizon store and will see. It sounds to me like a bad speaker. I just logged on to see if anyone else was having this trouble. Love this beat otherwise though!
Sent from my SCH-I605 using Tapatalk 2
Click to expand...
Click to collapse
Well, took it into Verizon and got a new one. It works great now.
Sent from my SCH-I605 using Tapatalk 2
I have not noticed this yet, but i will say clarity is not as good as my s3...no hissing or background noises tho.
ComputerGeek said:
During phone calls, I am getting some distortion or slight background hissing sound on the earpiece when volume is set to around medium. Anyone else getting some distortions or annoying slight background sounds like cellular noise???? I can't replicate the issue when I use another phone other than my Note 2. I really like this phone but the earpiece just does not produce clear sounds. There is definitely slight hissing/buzzing that can be heard when using the phone in quiet places.
Click to expand...
Click to collapse
I immediately noticed the same problem with my Note 2 last night. VZW sent out a replacement today.
Bummer, since the phone isn't rooted yet, it took me a while to set up the phone and install apps...what a pain without Titanium. Also wasted a SGP screen protector. But the earpiece noise was definitely noticeable, especially since my S3 sounds perfect.
Spectredroid said:
Well, took it into Verizon and got a new one. It works great now.
Sent from my SCH-I605 using Tapatalk 2
Click to expand...
Click to collapse
Good to know. Hope my replacement is problem-free as well.
Same crackly static/distortion on my earpiece. Looks like ill be calling Verizon as well. Wasted a Zagg on this too.
Correction. Still bad on the second one. Going to get a third one today. Bummer. It sounded pretty good at first, but after a few hours it was back. So we'll see.
Sent from my SCH-I605 using Tapatalk 2
I'm getting a distortion/buzz as well. Only appears to be when the earpiece is producing sounds (not all the time) which still very noticible and annoying. I stopped on to see if other people were having the same issue because I had my family and gf vet the problem and they said I was "too sensitive" :silly:
Thanks for posting this, will try swapped hardware this week - otherwise device is excellent!
e
Yep same here. Using a Plantronics Legend earpiece and have the same distortion.
Sent from my SCH-I605 using xda app-developers app
cos540 said:
Yep same here. Using a Plantronics Legend earpiece and have the same distortion.
Sent from my SCH-I605 using xda app-developers app
Click to expand...
Click to collapse
That sounds like it may be a different problem. As I am experience and read from others the distortion or fuzz is from the built-in earpiece of the device. I have tried to replicate the issue with other outputs (speakerphone, BT earpiece, wired earpiece) and none of my other output attempts have had the issues at all.
If you are experiencing distortion through BT connection only I would look to your BT earpiece or surrounding environment (although less likely).
e
Could someone please elaborate on the hissing? I have an issue with mine where when someone finishes a sentence talking it becomes sort of static-ey. It doesn't happen all the time.
kimdoocheol said:
Could someone please elaborate on the hissing? I have an issue with mine where when someone finishes a sentence talking it becomes sort of static-ey. It doesn't happen all the time.
Click to expand...
Click to collapse
Well, basically what I experienced was when a person spoke you could hear a short of static type noise with each syllable they spoke. It didn't happen all the time and was worse when talking to Verizon customer support, although that may be because the note 2 can sense evil. My third one seems to have done the trick. I have had since Friday and no issues. I can say as someone mentioned already that the call clarity is not as good as the s3, but I don't care as I love the phone enough. This is only when talking on the phone as mentioned as well. Not through an earpiece.
My Note 2 killed your phone.
Spectredroid said:
Well, basically what I experienced was when a person spoke you could hear a short of static type noise with each syllable they spoke. It didn't happen all the time and was worse when talking to Verizon customer support, although that may be because the note 2 can sense evil. My third one seems to have done the trick. I have had since Friday and no issues. I can say as someone mentioned already that the call clarity is not as good as the s3, but I don't care as I love the phone enough. This is only when talking on the phone as mentioned as well. Not through an earpiece.
My Note 2 killed your phone.
Click to expand...
Click to collapse
Coming from another manufacturer and another carrier (Orig Evo, Sprint) can you clarify the "call quality" comments?
I'm fully on-board with the fuzz/hiss/static that happens when the other person is speaking and I'm working to switch mine out and rectify that issue but I've read a number of places that the quality is lesser than the S3 - how so? Hardware specific from S3 to GN2 or a VZW issue?
Thanks,
e
The issue is too much volume coming out of these satellites. They can't handle the maximum output, neither the speaker or the earpiece.
From what I can tell this is not a defect issue but the way it is. Replacing phones, especially this early into the production cycle, would be a waste of time for both parties.

Mic problems on calls ?

So i got the htc one on monday and sometimes when i receive or make a call the people on the other end tell me that they can't hear me or they hear me far from the phone. has anyone noticed this problem ? could this be a mic problem ???
iamfightaa said:
So i got the htc one on monday and sometimes when i receive or make a call the people on the other end tell me that they can't hear me or they hear me far from the phone. has anyone noticed this problem ? could this be a mic problem ???
Click to expand...
Click to collapse
Same issue here. It's like I'm getting muted for a second when talking.
Just throwing this out there, and it might not apply at all, but are you sure your fingers aren't covering up the mic when you're on a call? The Note II that I have has a mic vent right near where I normally place my finger and I was muting myself a lot when I first got the device.
My pinky finger was the culprit.
No mic issue here, but you may want to talk it back to T-Mobile and ask for a replacement
craighwk said:
Just throwing this out there, and it might not apply at all, but are you sure your fingers aren't covering up the mic when you're on a call? The Note II that I have has a mic vent right near where I normally place my finger and I was muting myself a lot when I first got the device.
My pinky finger was the culprit.
Click to expand...
Click to collapse
Mine too. I'm left handed. I wish they put the mic in the middle.
craighwk said:
Just throwing this out there, and it might not apply at all, but are you sure your fingers aren't covering up the mic when you're on a call? The Note II that I have has a mic vent right near where I normally place my finger and I was muting myself a lot when I first got the device.
My pinky finger was the culprit.
Click to expand...
Click to collapse
Not the case, i'll call t-mo this evening.I was wondering if they will be able to replace it at a store ?
I just got off the phone with someone and whenever I put my phone between my shoulder and my cheek to talk they couldn't hear me or complained that it sounded like I was far or maybe looking at my phone. However, when I put the phone back up right as it should be it was fine.
This is weird...
No mic problems here. My gf & I confirmed with my HTC One and her One S.
nKiwan said:
I just got off the phone with someone and whenever I put my phone between my shoulder and my cheek to talk they couldn't hear me or complained that it sounded like I was far or maybe looking at my phone. However, when I put the phone back up right as it should be it was fine.
This is weird...
Click to expand...
Click to collapse
Same here, mine just doesn't work fine in any position, i called t-mo and the rep told me they can't replace it yet as they don't have the "send a replacement" option on the system, i'll go to a store tomorrow to try some luck if not i'll wait a few days and call again.
I've just had complaints while laying down... hold the phone in the exact same position hand-to-head, but laying down I am told I sound far away, standing I sound normal. I made sure not to cover either mic. I never had any such problems with any phone before.
So are any of you covering the hole in the BACK of the phone?? This is a wonderful noise monitoring sensor that will increase or decrease Mic and call volume depending on what it hears. This is mist likely the case for when it is against your shoulder and cheek. I'd check to make sure you're not covering it up.
Sent from my HTC One using Tapatalk 2
rpmccormick said:
I made sure not to cover either mic.
Click to expand...
Click to collapse
No, I was not covering the one on the back.
So i called t-mo and spoke to several reps and they all told me that they don't have the form to send a replacement for this phone yet, i also went to 2 t-mo stores and no luck.I called htc directly and they can't replace the form they can only issue repair tickets which can take 2-3 weeks so no thx, so i just went ahead and unlocked the device and tried several roms and kernels from the international device and no luck, it seems to mic lowers itself when you move the device or something.. so frustrating.
iamfightaa said:
So i called t-mo and spoke to several reps and they all told me that they don't have the form to send a replacement for this phone yet, i also went to 2 t-mo stores and no luck.I called htc directly and they can't replace the form they can only issue repair tickets which can take 2-3 weeks so no thx, so i just went ahead and unlocked the device and tried several roms and kernels from the international device and no luck, it seems to mic lowers itself when you move the device or something.. so frustrating.
Click to expand...
Click to collapse
You might have a lemon. But my mic is perfect on my H1.
J-Hop2o6 said:
You might have a lemon. But my mic is perfect one my H1.
Click to expand...
Click to collapse
fml
maybe a case would help?
A case may help to lift fingers and other hand parts away from the microphone, as a long-term solution for non-hardware-related problems.
I noticed muffled call quality as well and think it might be a defect. I noticed an issue also when I tried testing out the video quality and recorded a song playing from my stereo system. After recording it, I noticed almost all of the sound was on the left channel, and the right channel was almost non-existent. I uploaded the video to my computer to hear it and noticed the same issue - the left earphone was loud and clear, the right was very quiet.
EDIT: It's definitely an issue with the bottom microphone. When I cover the back speaker, the video's sound is almost gone. When I cover the bottom speaker (right channel), there isn't much of a difference at all.
Have any of you tried making a video recording with audio and also noticed this issue?

Call Sound

Anybody else having issues with you sound muffled when talking to somebody? I get randomly people telling me I sound muffled and not clear but other times the sound is clear.
Many times people say they can't hear me at all. I think I may have to look at how I hold the phone. I usually have my pinky finger under the bottom of the phone. When holding the phone in my left hand, this covers the small pinhole on the bottom. For some reason I thought the Mic was in the speaker grill.
Sent from my HTC One using xda app-developers app
From what I see its the ambient noise pinhole next to the camera. Whenever I use my shoulders to hold the phone so I can use my hands to lets say... surf the internet and check email on my computer the person on the other line keeps saying they cannot hear me.

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