I've been saying for years to people that rooting does not affect your ability to return a faulty phone. I have returned dozens of phones rooted rommed and even a few bricks. Verizon does not give a ****, why would they? It's just software , and when the device is refurbished it is wiped with machines that are built to reinstall the factory condition (think of re imaging a pc harddrive with the manufactures build of windows)
But now with phones saying "tampered" I'm seeing more and more people worried ..
Well don't take my word for it...
http://www.droid-life.com/2011/06/1...ging-full-price-of-warranty-phones-if-rooted/
" Our friends at Verizon saw this post and wanted to reach out to clarify everything immediately. First up, is the fact that their policy says absolutely nothing about checking for root on devices. When a phone is received, a phone is checked for three things and that definitely isn’t one of them. They check to see if the box that the device was sent in is damaged, if the outside of the phone looks awful, and if it powers on – satisfy all of those and they move on to the next phone. So basically, these reports of being charged for a rooted phone simply mean that these people were sending in garbage phone with defects."
Sent from my ADR6425LVW using XDA
You unlock your bootloader you voided warrenty. This is why we need s-off so we can go back to full factory if need be. I sure wont be sending my rezound into verizon.
mighty_markus12 said:
You unlock your bootloader you voided warrenty. This is why we need s-off so we can go back to full factory if need be. I sure wont be sending my rezound into verizon.
Click to expand...
Click to collapse
not every s-off method, is capable of turning back to s-on..
The point is.. it doesnt matter. Verizon is not checking that.
As I said , I've sent back many devices rooted. HTC dinc.. sent back like 6 of them with s-off.. same with thunderbolt and dinc2. And now.. between my wife and I, we sent in 3 rezounds.. they have all been unlocked and rooted.
So either I'm really lucky (which would he news to me) or verizon doesn't give a ****.. as indicated by them saying "we don't give a ****" in that article
Sent from my ADR6425LVW using XDA
mighty_markus12 said:
You unlock your bootloader you voided warrenty. This is why we need s-off so we can go back to full factory if need be. I sure wont be sending my rezound into verizon.
Click to expand...
Click to collapse
Show me where this is stated explicitly.. otherwise your just perpetuating incorrect information
Sent from my ADR6425LVW using XDA
andybones said:
not every s-off method, is capable of turning back to s-on..
Click to expand...
Click to collapse
every phone ive had i could go back to s-on. hero, evo4g, tbolt, dinc2.
---------- Post added at 12:52 PM ---------- Previous post was at 12:51 PM ----------
Serinety said:
Show me where this is stated explicitly.. otherwise your just perpetuating incorrect information
Sent from my ADR6425LVW using XDA
Click to expand...
Click to collapse
not incorrect info. read the disclaimers on the htc dev site, the revolutionary unlock site, heck most if not all of the custom rom threads. if you unlock and root you voided the warranty, since if you relock the bootloader on the rezound both verizon and htc will know by it saying "relocked". im not taking the chance of being charged $500+ to ship it in for repairs.
mighty_markus12 said:
You unlock your bootloader you voided warrenty. This is why we need s-off so we can go back to full factory if need be. I sure wont be sending my rezound into verizon.
Click to expand...
Click to collapse
Your s-off obsession is starting to worry me.. you need another hobby.
And read the disclaimers--it says you MAY void your warranty. HTC is effectively letting you know they'll choose to honor the warranty or not. And they may. Which means it's not voided. It means it might be voided.
tekhna said:
Your s-off obsession is starting to worry me.. you need another hobby
Click to expand...
Click to collapse
it's not an obsession at all, it's the fact that if my phone bricks or becomes defective once i unlock via htc dev there is no way to go back to a full factory state. im sure this is why alot of users have not unlocked and just stay stock. trust me if i knew how to make s-off happen i would. i remember when this phone first launched the devs were hellbound on trying to get it achieved and since it's become a dead project up until recently.
mighty_markus12 said:
it's not an obsession at all, it's the fact that if my phone bricks or becomes defective once i unlock via htc dev there is no way to go back to a full factory state. im sure this is why alot of users have not unlocked and just stay stock. trust me if i knew how to make s-off happen i would. i remember when this phone first launched the devs were hellbound on trying to get it achieved and since it's become a dead project up until recently.
Click to expand...
Click to collapse
It's become a dead project because there's zero evidence that not being able to go back to a factory state matters in the slightest. To anyone. To the user, to Verizon, to HTC. It means nothing to have "relocked" stamped at the top of your phone.
tekhna said:
HTC is effectively letting you know they'll choose to honor the warranty or not. And they may. Which means it's not voided. It means it might be voided.
Click to expand...
Click to collapse
might not void the htc warranty but it does void your insurance with verizon. which means i could not get a free replacement device without paying or going without my phone for a few weeks. that's all i was saying.
---------- Post added at 01:05 PM ---------- Previous post was at 01:04 PM ----------
tekhna said:
It's become a dead project because there's zero evidence that not being able to go back to a factory state matters in the slightest. To anyone. To the user, to Verizon, to HTC. It means nothing to have "relocked" stamped at the top of your phone.
Click to expand...
Click to collapse
point taken, to each their own but i knew the risks when i unlocked and i sure won't be the first to send my phone into verizon, ill just buy another.
mighty_markus12 said:
might not void the htc warranty but it does void your insurance with verizon. which means i could not get a free replacement device without paying or going without my phone for a few weeks. that's all i was saying.
Click to expand...
Click to collapse
There's zero evidence of that as well. There's simply nothing to indicate your fears are grounded in any sort of fact.
Edit: Tons of people have sent in a relocked phone, myself included, and it's never been a problem for anyone. Ever.
tekhna said:
There's zero evidence of that as well. There's simply nothing to indicate your fears are grounded in any sort of fact.
Click to expand...
Click to collapse
not going to argue, i just know i won't be a guinea pig and try to ship it in. it also boils down to what tech you have working on your phone. i remember in my sprint days some stores would flag your device and some would not.
mighty_markus12 said:
not going to argue, i just know i won't be a guinea pig and try to ship it in.
Click to expand...
Click to collapse
Dude, tons of people have done it on this forum and others, with, as far as I know, a 100% success rate. You're not a guinea pig, you're among thousands of other people who have done the exact same thing.
I guess I don't really give a **** in the grand scheme of things, my Rezound is off contract, but it's a fear that has no basis in any sort of experience any user has had with Verizon, Assurion, or HTC. And if you have insurance, just dunk your phone in your toilet so it doesn't turn on if you're that worried.
I've sent two Rezounds back to Verizon, both rooted and relocked, no problems at all.
Sent from my HTC Rezound
mighty_markus12 said:
it's not an obsession at all, it's the fact that if my phone bricks or becomes defective once i unlock via htc dev there is no way to go back to a full factory state. im sure this is why alot of users have not unlocked and just stay stock. trust me if i knew how to make s-off happen i would. i remember when this phone first launched the devs were hellbound on trying to get it achieved and since it's become a dead project up until recently.
Click to expand...
Click to collapse
so even with a statement from Verizon saying they don't check for that stuff, you still think that they do? But you offer no evidence of this. That's fine..
I am going to get to the bottom of this, because it seems that everyone is just going off of what they "think" is the right answer, with no real evidence.
Im a researcher in physics and engineering, and I can assure you that if someone on my team said "well ya this is what happens because i said so..." it would not go over well.
If it takes me a day or a month, im going to get definitive answers about exactly what is covered and not covered under warranty replacements when it comes to rooting and unlocking.
my hypothesis is that if a phone has a factory defect (bad pixels, faulty buttons) then rooted or not, unlocked or not, it will be replaced. I base this off of YEARS of replacing DOZENS or devices, and not once have I ever "restored" them to factory conditions. I have never been charged for a device. They also say you have to return the device in 10 days or you will be charged. Ive returned devices 2 months later and never been charged, I often wonder if then even verify that it was returned at all..
Anyway, I will get back to this.. my biggest pet peeve is people passing faulty, or "propaganda" information with absolutely no evidence to support it. (myself included)
Serinety said:
so even with a statement from Verizon saying they don't check for that stuff, you still think that they do? But you offer no evidence of this. That's fine..
I am going to get to the bottom of this, because it seems that everyone is just going off of what they "think" is the right answer, with no real evidence.
Im a researcher in physics and engineering, and I can assure you that if someone on my team said "well ya this is what happens because i said so..." it would not go over well.
If it takes me a day or a month, im going to get definitive answers about exactly what is covered and not covered under warranty replacements when it comes to rooting and unlocking.
my hypothesis is that if a phone has a factory defect (bad pixels, faulty buttons) then rooted or not, unlocked or not, it will be replaced. I base this off of YEARS of replacing DOZENS or devices, and not once have I ever "restored" them to factory conditions. I have never been charged for a device. They also say you have to return the device in 10 days or you will be charged. Ive returned devices 2 months later and never been charged, I often wonder if then even verify that it was returned at all..
Anyway, I will get back to this.. my biggest pet peeve is people passing faulty, or "propaganda" information with absolutely no evidence to support it. (myself included)
Click to expand...
Click to collapse
I have to agree with you Serinety. Gone through 30+ exchanges and not once has rooting been an issue. EVER.
mighty_markus12 said:
not going to argue, i just know i won't be a guinea pig and try to ship it in. it also boils down to what tech you have working on your phone. i remember in my sprint days some stores would flag your device and some would not.
Click to expand...
Click to collapse
I agree, there's no point in arguing. Send it back, don't send it back, it's your choice in the end.
and you wouldn't be a guinea pig, I have, like the OP, sent back over a dozen phones between Eris, inc1, and inc2 that were each time still rooted with s-off, and never had an issue.
I am not however going to care whether or not you choose to do so, nor should anyone else. It's your phone, you paid for it, do with it as you please.
God Bless.
Found this Already
Please understand that you will not be able to return your device to the original state and going forward your device may not be held covered under the warranty for all claims resulting from the unlocking of the bootloader.
Click to expand...
Click to collapse
key words here.. "MAY NOT" and "RESULTING FROM"
This means that normal factory defects will not be affected by rooting or unlocking. things like dead pixels, faulty buttons. etc.. as they are not "resulting from the unlocking of the bootloader"
this is pretty cut and dry in my opinion, still, I have emailed both VZW and HTC in order to confirm
andybones said:
I agree, there's no point in arguing. Send it back, don't send it back, it's your choice in the end.
and you wouldn't be a guinea pig, I have, like the OP, sent back over a dozen phones between Eris, inc1, and inc2 that were each time still rooted with s-off, and never had an issue.
I am not however going to care whether or not you choose to do so, nor should anyone else. It's your phone, you paid for it, do with it as you please.
God Bless.
Click to expand...
Click to collapse
This is pretty much the point I suppose. But for some reason, I feel compelled to dismantle this myth once and for all lol. Though like anything, sometimes you can present all the empirical evidence in the world and people will still believe what they want.
Serinety said:
This is pretty much the point I suppose. But for some reason, I feel compelled to dismantle this myth once and for all lol. Though like anything, sometimes you can present all the empirical evidence in the world and people will still believe what they want.
Click to expand...
Click to collapse
I mean, it's not totally a myth--Verizon could, I suppose, decide tomorrow to start checking all phones for relocked bootloaders just to **** with us. But the point is that they haven't, and there's no evidence they will, and even if they decided to do that, we'd probably get wind of it.
Related
I dont think this has been posted, But here is the latest on the HTC Bootloader unlock
http://www.engadget.com/2011/08/03/htc-explains-official-bootloader-unlock-process-asks-you-to-sig/
Yeah that sucks, but what did you really expect? HTC can't be expected to support unlocked phones bc ppl can really screw up their phones if they don't know what they're doing. HTC is only protecting themselves and this was absolutely expected IMHO. Good news article though regardless.
Sent from my HTC EVO 3D... Get in the third dimension!
Thanks for the info, didn't catch that. Please keep in mind next time that this may be an official development for information on the official bootloader unlock, but that does not make it development, this technically belongs in general.
No your right, it wasnt posted in DEVELOPMENT, it IS however posted in GENERAL (where it belongs!)
Hmmm.... Lets see here.
1. Root Phone w/ out HTC.
2. Do whatever you want.
3. Have hardware error and need warranty repair.
4. Back to stock we go!
5. ????
6. Profit!
Umad HTC?
had a feeling that was going to happen but not to sound hard on you this is the development section this should be placed in general section just a heads up
cordell12 said:
No your right, it wasnt posted in DEVELOPMENT, it IS however posted in GENERAL (where it belongs!)
Click to expand...
Click to collapse
Wow, it got moved really fast! Lol
So what would that do to Sprint insurance if you root with HTC? Does that mean you might as well cancel it or will Sprint still replace?
Do you think HTC knows we already have these devices unlocked. Lol
Although sucks if this is where Androids future is going.
I'm glad that some companys have listened to the community. We asked for them to give us unlocked bootloaders t and they are ACTUALLY delivering. Of course it voids the warranty I'm not suprised at all. Stops *****ing bout it cuz they could've NOT unlocked them and than everything would be the same. Change is good in my opinion.
TANSTAAFL
Makes good sense to me - Archos says the same (or similar) and it hasn't stopped people.
Maybe it'll clear out the riffraff.
C
cjdalessio said:
TANSTAAFL
Makes good sense to me - Archos says the same (or similar) and it hasn't stopped people.
Maybe it'll clear out the riffraff.
C
Click to expand...
Click to collapse
Definitely will. We'll have less people coming over to this forum and whining at us because we won't hold their hand through the entire rooting process (although there has been enough of that already anyways), and more time for expansion ROM cooking.
And +1 to easily being able to fool anyone into thinking our warranty isn't void.
Lets be honest here, anyone on this forum would never use the MFW anyways, we are all here for one reason and one reason only. To get the most out of our phones and exploit their capabilities. You technically void your warranty with any other root anyways, so what's the difference? We are all taking a risk at doing anything with our phones in the first place. I can't say I blame HTC for taking their stand. They will give you the unlock, but you have to be willing to put your feet in the water too.
I just think it's funny. During the flame wars there were multiple people saying "htc would not release something that voids warranty."
Sent from my PG86100 using XDA Premium App
I saw this posted yesterday, but ever since I started rooting phones with my Hero a year and a half ago I always knew it technically voided the warranty. It is easy to switch back to stock and I have never had them even check when I returned a phone in the past.
Glad that they are going to release it. Not suprised that it voids the warranty. No different than putting mods on your car.....
joshmoulton said:
Lets be honest here, anyone on this forum would never use the MFW anyways, we are all here for one reason and one reason only. To get the most out of our phones and exploit their capabilities. You technically void your warranty with any other root anyways, so what's the difference? We are all taking a risk at doing anything with our phones in the first place. I can't say I blame HTC for taking their stand. They will give you the unlock, but you have to be willing to put your feet in the water too.
Click to expand...
Click to collapse
This is exactly why it was in HTCs best interest to release the unlocked bootloader before we got perm-root.
To bad...they fail.
Sent from my PG86100 using XDA Premium App
Isn't that what RUU's are for?! I haven't had any problems at all returning previously rooted phones to Sprint, even after bricking my GF's Optimus S trying to get it back to stock, they took it back and gave us a new one. If you don't know how to revert to stock, you shouldn't be messing with root in the first place.
Just my opinion..
Sent from my DDD sexy biatch
Well...I think It's cool they are unlocking the bl ..even though at this point It's futile and the people who know what they are doing already have Their phone unlocked..I'm not gonna give them much credit though..they should not have locked it down in the first place..It's like someone punching you in the face and then giving them credit or appreciation when they apologize
firmbiz94 said:
It's like someone punching you in the face and then giving them credit or appreciation when they apologize
Click to expand...
Click to collapse
This made me LOL.
+1 to RUU to stock... Funny story, when I traded in my Hero at Best Buy, the guy saw my CM7 Gingerbread ROM and was like, "Sweet, didn't know you could put gingerbread on this thing." He never even batted an eye that it was rooted.
-mb
I'm losing faith in the quality of HTC's dependability. They even drop your warranty if you transfer your evo to another line on your account. That's retarded because you're still the user of the device.
When I plug it into anything, nothing happens. Nothing happens when I push any combination of buttons. I think I flashed Entrophy's kernal in CWM while on Jugernaut 3.7
Not sure what to do, any ideas?
Tried to do a battery pull download mode?
While putting the battery back in, plug in the USB cable and volume down.
Or find a spare battery to test, or jig.
You flashed Juggernaut, for this phone?
Sent from my SAMSUNG-SGH-I777 using xda premium
Spudnubs said:
When I plug it into anything, nothing happens. Nothing happens when I push any combination of buttons. I think I flashed Entrophy's kernal in CWM while on Jugernaut 3.7
Not sure what to do, any ideas?
Click to expand...
Click to collapse
Given that Juggernaut 3.7 is for the T-Mobile T989, it is most likely what bricked your phone.
God only knows what trying to install it would do to an I777.
Believe that ROM included boot loaders which got you, well different mount points I believe as well. If you're within 30 days try talking your way into a replacement. If not then time to buy a new one and chalk it up to experience gained.
Running ICScrewD ROM
Spudnubs said:
Not sure what to do, any ideas?
Click to expand...
Click to collapse
You do have an I777, right?
I haven't seen anyone say anything about jtag for our phone, but if it was my phone, I think I'd look into jtag unbricking first, find out if it is possible, before replacing it.
There's a jtag for our phone from a trusted site. I'll pm you since I can't post link op
Pm sent.
Sent from my SAMSUNG-SGH-I777 using xda premium
creepyncrawly said:
You do have an I777, right?
I haven't seen anyone say anything about jtag for our phone, but if it was my phone, I think I'd look into jtag unbricking first, find out if it is possible, before replacing it.
Click to expand...
Click to collapse
I believe Connexion2005 does JTAG unbricks for the I777.
Actually, you're hosed. I saw in another one of your posts that you have the Telus "SGS 2 X" - which appears to be a rebadged T-Mobile T989 or maybe a rebadged ****rocket.
It has NOTHING in common with the I777. My kernel is ONLY for the SGH-I777. You probably overwrite something critical when you flashed something that was NOT intended for your phone. The T989 and ****rocket have a COMPLETELY different partition layout than the I9100 and I777.
I have no idea why you have been posting in the I777 forums and trying to flash I777 kernels when you don't have an I777, and you clearly knew this fact if you were running Juggernaut.
Spudnubs said:
Not sure what to do, any ideas?
Click to expand...
Click to collapse
Take out insurance and smash it.
Paperweight or possibly a coaster
They just gave me another phone.
And Entrophy, you don't need to take it so personally man its not your fault and it seems like you are upset that this happened. But everything is fine so no worries
It's going to be because of morons like you that warranty returns on Android phones are going to become a lot harder in future. I hope you exchanged it for an iPhone or something.
Mind you, I have no love for the carriers, but this is just so wrong.
Sent from my GT-I9100
[A] id10t error
Spudnubs said:
They just gave me another phone.
And Entrophy, you don't need to take it so personally man its not your fault and it seems like you are upset that this happened. But everything is fine so no worries
Click to expand...
Click to collapse
Let me explain. Developers come to this forum to share ideas and give people the means to do things extraordinary with their devices that the manufacturers/carriers did not intend. The fact that you were flashing the WRONG software to your phone but included Entropy's name in the post, likely came off the wrong way.
Also take into account that people that abuse the system, yes, you're an abuser of the system, frustrate the rest of us honest customers. Next time I have a legitimate hardware issue that requires replacement and the rep gives me crap because they've "cracked down" on replacements, I'll be sure to send you the bill.
/endrant
antuus said:
Let me explain. Developers come to this forum to share ideas and give people the means to do things extraordinary with their devices that the manufacturers/carriers did not intend. The fact that you were flashing the WRONG software to your phone but included Entropy's name in the post, likely came off the wrong way.
Also take into account that people that abuse the system, yes, you're an abuser of the system, frustrate the rest of us honest customers. Next time I have a legitimate hardware issue that requires replacement and the rep gives me crap because they've "cracked down" on replacements, I'll be sure to send you the bill.
/endrant
Click to expand...
Click to collapse
agreed.
10char
Well I am glad that you got that out of you and hope you can carry on with your life. I hardly doubt that this little mistake will have any impact on Entrophy seeing as he is clearly a decent developer and his work speaks for itself.
It wasn't a warranty return and I didn't go through insurance I just knew the person at the booth and had just got the phone.
Spudnubs said:
Well I am glad that you got that out of you and hope you can carry on with your life. I hardly doubt that this little mistake will have any impact on Entrophy seeing as he is clearly a decent developer and his work speaks for itself.
It wasn't a warranty return and I didn't go through insurance I just knew the person at the booth and had just got the phone.
Click to expand...
Click to collapse
I would not be all the surprised if they end up charging you for the new phone. Unless the phone is completely destroyed, they have ways of telling you rooted it, or at least tried too...
Sent from my GT-I9100 using xda premium
I'm not on the OP's side by any means and I agree with the bashing of the OP for being not so smart. How ever the terms of mine and most others on ATT would have no issue returning a rooted phone. There is nothing that states flashing custom rom's voids warranty just water and extreme abuse.
austinsnyc said:
I'm not on the OP's side by any means and I agree with the bashing of the OP for being not so smart. How ever the terms of mine and most others on ATT would have no issue returning a rooted phone. There is nothing that states flashing custom rom's voids warranty just water and extreme abuse.
Click to expand...
Click to collapse
Hmmm. This is an important issue. Do you know this for fact or are you making assumptions? What is peoples experience with returning rooted and bricked devices? I don't know, but I would predict that the answers will be mixed and highly varied and most likely due to how local stores deal with this on their own.
austinsnyc said:
I'm not on the OP's side by any means and I agree with the bashing of the OP for being not so smart. How ever the terms of mine and most others on ATT would have no issue returning a rooted phone. There is nothing that states flashing custom rom's voids warranty just water and extreme abuse.
Click to expand...
Click to collapse
No... The whole reason behind flash counters and locked bootloaders is to enforce the warranty clauses that custom firmware = voided warranty.
We are fortunate that AT&T is lax about checking the counter as long as the ROM is not obviously rooted or custom, and also assumes that hardbricked devices are suffering from hardware failures, however - if more people do stupid **** like the OP, they'll be more likely to crack down and start waiting for Samsung to do a final determination on failure cause before refunding.
It has ALWAYS been AT&T policy that custom firmware (and even rooting) = voided warranty. Similarly - Barnes and Noble cashiers are specifically trained to identify rooted Nook Tablets/Colors and immediately reject the return and void the warranty if a device is rooted. (Which is why you need to unroot before a return...)
I've recently made a post about the Evo 4G LTE on Phil Nickson's "I've got the Evo 4G LTE ask me anything forum" on the AndroidCentral.com website but I doubt he's going to respond to me.
Can you all show support for my question that asks him if he would try out the Unlock Method that involves NOT voiding the warranty?
Thanks all!
Papichulo06 said:
I've recently made a post about the Evo 4G LTE on Phil Nickson's "I've got the Evo 4G LTE ask me anything forum" on the AndroidCentral.com website but I doubt he's going to respond to me.
Can you all show support for my question that asks him if he would try out the Unlock Method that involves NOT voiding the warranty?
Thanks all!
Click to expand...
Click to collapse
From what I have read, HTC says that even if you use their tool it voids the warranty. So good luck finding any way to not do that. I will just use my TEP if needed to get it swapped.
Will
Pretty sure OP is referring to the non-HTC way. Thus not voiding warranty.
sent from 2yr old Evo on ICS
scottspa74 said:
Pretty sure OP is referring to the non-HTC way. Thus not voiding warranty.
sent from 2yr old Evo on ICS
Click to expand...
Click to collapse
It technically does void your warranty. The only difference is that HTC doesn't have a record of it which means you can s-on before you take it in for service and Sprint wouldn't have any idea.
I just supported your cause. But even if Phil doesn't do it, I'm sure many here will try next week.
sent from 2yr old Evo on ICS
scottspa74 said:
Pretty sure OP is referring to the non-HTC way. Thus not voiding warranty.
sent from 2yr old Evo on ICS
Click to expand...
Click to collapse
Exactly.
smw6180 said:
It technically does void your warranty. The only difference is that HTC doesn't have a record of it which means you can s-on before you take it in for service and Sprint wouldn't have any idea.
Click to expand...
Click to collapse
Yea, which means you "unvoid" your warranty for lack of a better word.
scottspa74 said:
I just supported your cause. But even if Phil doesn't do it, I'm sure many here will try next week.
sent from 2yr old Evo on ICS
Click to expand...
Click to collapse
Sweet, thanks! I just wish he would do it first so I can make sure my device won't brick lol.
Sent from my MB855 using XDA
He just answered my question and is it just me or is that a douche thing to say...
Phil Nickinson; said:
Haven't tried it. I use the official HTC one. But I will say this:
If you're worried about voiding a warranty, you shouldn't be mucking about with things you need an unlocked bootloader for. My 2 cents.
Click to expand...
Click to collapse
Papichulo06 said:
He just answered my question and is it just me or is that a douche thing to say...
Click to expand...
Click to collapse
Not really a douche thing to say. He's got a point: If you're worried about voiding your warranty (which all unlock methods technically do, whether you can 'unvoid' them or not) then you shouldn't worry about rooting. Every time you do an unlock, or mess with a ROM or firmware (especially firmware, radios and such) you chance bricking your device permanently. The warranty isn't designed to cover users wrecking their own phones. It's designed to cover hardware faults in the unit, or a bad firmware OTA from the carrier. It doesn't cover it if you run over it with the car (TEP does, but TEP also doesn't care about warranties because they have a deductible anyhow), or drop it in the toilet. Bricking or frying a phone because of a bad flash, or just not knowing what you're doing isn't covered by warranty (nor should it be). Just because you can wreck your device and get it replaced because they can't tell you've done things the phone isn't necessarily specced for doesn't mean it's 'right'...just that it's possible.
Now having said all that, I'd definitely try and use my warranty if I borked my phone. If not I'd spend the money on the deductible. I'm just saying that ethically it's wrong.
smw6180 said:
It technically does void your warranty. The only difference is that HTC doesn't have a record of it which means you can s-on before you take it in for service and Sprint wouldn't have any idea.
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I have read in some other threads that once you root it the phone adds some sort of internal red flag attached indicating the phone has been "tampered" with so that even if you un root and s-on they will know what you have done.
NasTraDooMis said:
I have read in some other threads that once you root it the phone adds some sort of internal red flag attached indicating the phone has been "tampered" with so that even if you un root and s-on they will know what you have done.
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If it is a flag, it's probably somewhere in the Bootloader partition, which, once S-Off, you can completely replace within the OS using ADB. An S-Off reversion would probably get rid of the flag, but we won't know until we get it!
Sent from my HTC Incredible 2 using Tapatalk 2
Papichulo06 said:
He just answered my question and is it just me or is that a douche thing to say...
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Apparently Phil hasn't browsed the One X forum much. There are a few threads about HTCs position of late. That is to say, once you unlock via HTCdev, HTC is even rejecting fixing faulty hardware (screens, power buttons, etc). Pretty slimy of them. They provided the HTCdev method as a genius way to almost eliminate liability for poor quality control.
Granted, if you brick your phone doing something stupid with the software that shouldn't have been done, or did it wrong cuz you didn't read, then I agree, HTC should take no responsibility for that. But if HTC uses poor adhesives or screen is falling off, well obviously that SHOULD be covered under warranty. But if you used their method to unlock at any point, they now have a right (and a financial interest) to reject you, ...and will.
Now this is not so much of a problem for us, as sprint or asurion, or some insurance will service our phone for us. But all those with unbranded/international models are feeling pretty screwed right now, and I don't blame them. The one X has been known to have various screen problems. But a lot of people (here on xda) unlocked their bootloader the minute they got home with the phone, then later noticed screen flickering and/or spots. They are now hosed.
Have a look in the intn'l one x forum, you'll see what I mean.
sent from 2yr old Evo on ICS
scottspa74 said:
Apparently Phil hasn't browsed the One X forum much. There are a few threads about HTCs position of late. That is to say, once you unlock via HTCdev, HTC is even rejecting fixing faulty hardware (screens, power buttons, etc). Pretty slimy of them. They provided the HTCdev method as a genius way to almost eliminate liability for poor quality control.
Granted, if you brick your phone doing something stupid with the software that shouldn't have been done, or did it wrong cuz you didn't read, then I agree, HTC should take no responsibility for that. But if HTC uses poor adhesives or screen is falling off, well obviously that SHOULD be covered under warranty. But if you used their method to unlock at any point, they now have a right (and a financial interest) to reject you, ...and will.
Now this is not so much of a problem for us, as sprint or asurion, or some insurance will service our phone for us. But all those with unbranded/international models are feeling pretty screwed right now, and I don't blame them. The one X has been known to have various screen problems. But a lot of people (here on xda) unlocked their bootloader the minute they got home with the phone, then later noticed screen flickering and/or spots. They are now hosed.
Have a look in the intn'l one x forum, you'll see what I mean.
sent from 2yr old Evo on ICS
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I'm thinking of going with SquareTrade. I doubt they will check for unlocked bootloaders...
scottspa74 said:
Apparently Phil hasn't browsed the One X forum much.
Have a look in the intn'l one x forum, you'll see what I mean.
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I have to agree with you scottspa.... I know he doesn't know that I'm an informed Android and XDA user but it seems like he talks to everyone like kids that don't know any better on AndroidCentral.com, but it seems to me that WE'RE MORE informed then that jerk. Also seems to me that he doesn't care much. Of course not. Why would he? I'm sure he's swimming in phones.
BTW, I did make note of the HTC One X issues and actually called him out on it.
Check out my latest post (which he hasn't responded to yet, of course.)
Anyone know if any specific devs or groups are working on S-OFF for this phone? I know its still brand new, but was hoping to have some people to follow on Twitter.
cambunch said:
Anyone know if any specific devs or groups are working on S-OFF for this phone? I know its still brand new, but was hoping to have some people to follow on Twitter.
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None that I know of so far. To new at the moment and there wasn't the big pre-order like the SG3 had to create a large user base.
Wonder if paperclips will be resurrected for this device like the rezound..
Sent from my ADR6410LVW using Tapatalk 2
maqsur said:
Wonder if paperclips will be resurrected for this device like the rezound..
Sent from my ADR6410LVW using Tapatalk 2
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Whatever works. lol
There is a toolset in development forums to unlock and get permanent root.
Sent from my ADR6410LVW using xda app-developers app
ragnarokxg said:
There is a toolset in development forums to unlock and get permanent root.
Sent from my ADR6410LVW using xda app-developers app
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HTCDev unlock + permanent root does not equal S-OFF. Unlocking your bootloader with HTCDev leaves S-ON but gives you the access to install a custom recovery and custom ROM, while restricting your ability to flash radios and kernels (not entirely restricting, mind you, but it just requires a workaround). S-OFF means a complete removal of limitations from your phone, including the ability to directly manipulate the kernel and radio. Although S-OFF is not absolutely necessary for what most people do with rooted phones (recoveries and ROMs still work fine with S-ON), some people prefer complete S-OFF.
That being said, since the bootloader is unlockable with S-ON, the impetus of getting S-OFF is significantly reduced and thus there are fewer people working on it than there were on, say, the original Incredible where it was the only way.
Chances are you will get a lazy panda port.
polarimetric said:
That being said, since the bootloader is unlockable with S-ON, the impetus of getting S-OFF is significantly reduced and thus there are fewer people working on it than there were on, say, the original Incredible where it was the only way.
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This is what I'm worried about. I have had multiple returns with my original Dinc and my Inc2, so voiding my warranty via HTCDev is not an option for me.
con247 said:
Chances are you will get a lazy panda port.
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Doesn't that require to be unlocked first or has that been bypassed now?
I've sent back many phones here at work that were unlocked and "tampered". Never had a problem whatsoever. Really I think what they mean by voiding your warranty is if you did something after unlocking it that was completely unrecoverable by HTC (which honestly I think is next to impossible) then there's a possibility that they could not honor the warranty. Really I think it's more of a disclaimer that is more based on legal obligations than it is a threat or warning.
I think it depends largely on the cause of the damage to your device. If you're returning a device because of an obvious physical hardware problem (shattered screen, for example), they aren't going to say "oh, whoops, your device's software was tampered with which obviously made the screen break, no go" and anger you as a customer. So I don't think you have to worry about that. However, if you're returning because of something that could be linked to software (audio not working or the phone failing to boot, for example), they will definitely void your warranty. The "tampered" thing is just in place to shield them against warranty abuse--it would cost them a lot of money if a lot of people unlocked via HTCDev, did something stupid to brick their device, and then got it replaced if HTC had no grounds to void their warranty. It's also used as a dissuasion for less experienced users who might risk it if they knew the warranty was solid but wouldn't risk unlocking the bootloader if they were worried about having to replace the device at full price.
But really, the best solution to all of that (in my opinion) is to get the Asurion insurance through Verizon. It's a little extra money, but you know you'll always be able to replace your device for $100 even after the warranty expires and they usually do not even bother to look at the replacement phone before they RUU it back to factory. People have sent rooted phones with custom ROMs installed to Asurion (really obvious ones, like an Incredible running ICS) without a problem.
So this is going to sound odd, but hear me out. I like many of you got the ME7 update. On sunday I tried rerooting and reflashing. Soft bricked my phone. Used ODIN to re-install ME7 firmware. All runs fine. In the midst of this however I panicked and called verizon for a replacement under warranty. I made the claim that "I unplugged my phone during the ME7 update" and that's how it bricked. If the phone they send me is MDK can I send my ME7 back? Should I "re-brick" my ME7 and send it back to them or just do a data wipe and re package it? Would they be able to tell?
Dolphlungegrin said:
So this is going to sound odd, but hear me out. I like many of you got the ME7 update. On sunday I tried rerooting and reflashing. Soft bricked my phone. Used ODIN to re-install ME7 firmware. All runs fine. In the midst of this however I panicked and called verizon for a replacement under warranty. I made the claim that "I unplugged my phone during the ME7 update" and that's how it bricked. If the phone they send me is MDK can I send my ME7 back? Should I "re-brick" my ME7 and send it back to them or just do a data wipe and re package it? Would they be able to tell?
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Be honest.
Erisnoob said:
Be honest.
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You mean, send back the new phone they're sending me? I can't think you would want me to tell them I'm rooting and re-flashing my device. . .
Dolphlungegrin said:
You mean, send back the new phone they're sending me? I can't think you would want me to tell them I'm rooting and re-flashing my device. . .
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Why not, that's exactly what you did after all...
Sent from my SCH-I545 using xda app-developers app
richii0207 said:
Why not, it's exactly what you did after all...
Sent from my SCH-I545 using xda app-developers app
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True. . . but I'm not sure I want to pay the full price for the phone they sent me under warranty. I would rather send the replacement back and wait for the ME7 bootloader to be cracked.
Erisnoob said:
Be honest.
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Yup
Dolphlungegrin said:
You mean, send back the new phone they're sending me? I can't think you would want me to tell them I'm rooting and re-flashing my device. . .
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I mean if your device does not have any faults why are you getting a replacement? I understand you requested before you realized it is actually ok. You came here asking for advice on how to trick a company that is honoring a defective device that actually is not defective. So yeah send back your replacement or find a legit defect with your device. Sounds like an integrity issue to me.
Erisnoob said:
I mean if your device does not have any faults why are you getting a replacement? I understand you requested before you realized it is actually ok. You came here asking for advice on how to trick a company that is honoring a defective device that actually is not defective. So yeah send back your replacement or find a legit defect with your device. Sounds like an integrity issue to me.
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Alright the point is taken about being honest. You don't really need to make an underhanded comment about my character over something like this though.
I would tell them that you just fixed it with Odin..
I called them and said I fixed my phone. Sending the replacement back. Goodbye MDK=/.
Dolphlungegrin said:
Alright the point is taken about being honest. You don't really need to make an underhanded comment about my character over something like this though.
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Why be underhanded about your character? Your title is how to trick Verizon? What this really is though is a hey look at me guys I commited fraud to replace a device that I knowingly and willingly violated my warranty with and had verizon send me a replacement device only to find out my original device wasnt broken after all. To add to the character comment even though you've fixed your device you're still contemplating continuing with the fraud by purposely bricking a device that you repaired...
I think this whole thread speaks volumes about your character or lack there of. You posted this on the internet. You screwed up the device. You fixed it. Own it.
Dolphlungegrin said:
I called them and said I fixed my phone. Sending the replacement back. Goodbye MDK=/.
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The one thing I hate about the XDA forums is the rudeness of some people. It's completely up to the OP regarding his conscience in the matter. I will give you my opinion:
I have never read about anybody getting back charged for returning phone that was modded / rooted. Those of us that have been long time VZW customers have seen the decline of trust with them. I know it's too late for you to change course now but in the future you should have no regrets if you decide for another equipment swap. With the root / unlock bounty reaching towards $6K you can ask any of them how they feel. VZW sneaked in the so called OTA update with minor improvements overall; and completely locking down the phone.
It's up to you in the end but I wouldn't worry..... You would be the first casualty.
Edit: The title of your thread didn't help matters either
cbmggm said:
The one thing I hate about the XDA forums is the rudeness of some people. It's completely up to the OP regarding his conscience in the matter. I will give you my opinion:
I have never read about anybody getting back charged for returning phone that was modded / rooted. Those of us that have been long time VZW customers have seen the decline of trust with them. I know it's too late for you to change course now but in the future you should have no regrets if you decide for another equipment swap. With the root / unlock bounty reaching towards $6K you can ask any of them how they feel. VZW sneaked in the so called OTA update with minor improvements overall; and completely locking down the phone.
It's up to you in the end but I wouldn't worry..... You would be the first casualty.
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I agree with you completely, it's on the person. The question was how do I trick verizon....so my answer was don't. If you don't want the feedback, don't ask. No rudeness was intended. I am fairly sure the lack of ownership on mistakes is frowned upon in the XDA community. Oh well, my opinion was to be honest. Enjoy your decision
Nothing rude was said to the op. The fact of the matter is that the very premise of this thread was to seek advice on warranty fraud, which is illegal.
Sent from my SCH-I545 using Tapatalk 4
It probably wouldnt even matter if you sent back the "broke" one back fixed, they probably don't open each phone package to verify it functions, probably just check for water damage and cracks
Alright, alright, I dug my own grave on this one. I don't want to resort to such tactics but like everyone else I'm a little peeved with Verizon so I'm contemplating doing things I normally wouldn't do. Not that it's an excuse but making sweeping judgments about my character is a little overboard. It's not like I sneak out at night punching babies or anything. I'm annoyed that I was hoodwinked into an update that prevented me from modding my phone. I'm sure I'm not the only one. I just saw a potential way out and wanted to know if anyone had any experience with getting charged for sending back a rooted phone. If you think I should just be honest, say so. This whole "you lack integrity," stuff is B.S. If Verizon had any integrity I wouldn't even be contemplating pulling a stunt like this.
TNS201 said:
It probably wouldnt even matter if you sent back the "broke" one back fixed, they probably don't open each phone package to verify it functions, probably just check for water damage and cracks
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The Verizon rep said something similar. He said they check for water damage, broken screen, etc.
Dolphlungegrin said:
Alright, alright, I dug my own grave on this one. I don't want to resort to such tactics but like everyone else I'm a little peeved with Verizon so I'm contemplating doing things I normally wouldn't do. Not that it's an excuse but making sweeping judgments about my character is a little overboard. It's not like I sneak out at night punching babies or anything. I'm annoyed that I was hoodwinked into an update that prevented me from modding my phone. I'm sure I'm not the only one. I just saw a potential way out and wanted to know if anyone had any experience with getting charged for sending back a rooted phone. If you think I should just be honest, say so. This whole "you lack integrity," stuff is B.S. If Verizon had any integrity I wouldn't even be contemplating pulling a stunt like this.
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Here's the deal, no one thinks you are a bad person. Strike me down, but verizon is not lacking integrity here. Never once was this device advertised as being unlocked or unlockable and they have never said they support modding. If this was a nexus that they locked the bootloader on then yes, problem. I said be honest, my point was this decison is an integrity one, not you lack integrity. If you wanted to know if will VZW charge you for returning a rooted phone, that would have been a more appropriate question and thread, not how do I trick Verizon. Lesson learned, not beating up on you.
The OP owned it, he said he was sending the replacement device back. Good for him. Like others I wasnt trying to come across as being rude as much as appalled at the blatant disregard of personal responsibility. At the same time posting this type of title and thread up on XDA is kinda asking for it, which again, the OP has acknowledged.
We know we hate the carriers locking devices down. Locking them actually presents more of a risk of bricking than unlocked devices that you can always flash back to stock. Almost every thread here has something to the effect of "by following such and such your warranty is now void and we are not responsible", come on, we're registered here at XDA, we all know this. If we want an open device get a dev or nexus device and get an extended warranty or insurance option, they're out there.
Congrats to the op for staying classy, your choices are your choices and you'll live with whatever choices you decide to make.
And as we all should know by now, dont post on the interwebz if you dont want to hear what people, trolls and non-trolls alike have to say...
Dolphlungegrin said:
Alright, alright, I dug my own grave on this one. I don't want to resort to such tactics but like everyone else I'm a little peeved with Verizon so I'm contemplating doing things I normally wouldn't do. Not that it's an excuse but making sweeping judgments about my character is a little overboard. It's not like I sneak out at night punching babies or anything. I'm annoyed that I was hoodwinked into an update that prevented me from modding my phone. I'm sure I'm not the only one. I just saw a potential way out and wanted to know if anyone had any experience with getting charged for sending back a rooted phone. If you think I should just be honest, say so. This whole "you lack integrity," stuff is B.S. If Verizon had any integrity I wouldn't even be contemplating pulling a stunt like this.
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Think of it like this. What do you use your phone for? To talk on the phone. Send messages. Email. Take pictures. Surf the web. Play games. Watch videos. Video chat. The other 20% is customization. If this was the year 1999 you would only be able to use your phone to make calls send messages and half-assed surf the web. Your phone is used for those types of things. Just because an update happened to a phone doesn't mean that you cannot use your phone to do those things it only limits you from updating to a different ROMS. ATT Verizon and them paid the money so they could have the locked boot loaders for the phones. If you didn't want restrictions then you wouldn't have used the upgrade you had and went and paid full price for the GPE s4 or other phone. Not saying that I like having a locked boot loader but since Obama came into office this is how its going to be because he's UN Americanized. But there are people working hard to get the boot loader unlocked it just takes time. You can still root it. Just my 2 cents
Sent from my SAMSUNG-SGH-I337 using xda app-developers app