So this is going to sound odd, but hear me out. I like many of you got the ME7 update. On sunday I tried rerooting and reflashing. Soft bricked my phone. Used ODIN to re-install ME7 firmware. All runs fine. In the midst of this however I panicked and called verizon for a replacement under warranty. I made the claim that "I unplugged my phone during the ME7 update" and that's how it bricked. If the phone they send me is MDK can I send my ME7 back? Should I "re-brick" my ME7 and send it back to them or just do a data wipe and re package it? Would they be able to tell?
Dolphlungegrin said:
So this is going to sound odd, but hear me out. I like many of you got the ME7 update. On sunday I tried rerooting and reflashing. Soft bricked my phone. Used ODIN to re-install ME7 firmware. All runs fine. In the midst of this however I panicked and called verizon for a replacement under warranty. I made the claim that "I unplugged my phone during the ME7 update" and that's how it bricked. If the phone they send me is MDK can I send my ME7 back? Should I "re-brick" my ME7 and send it back to them or just do a data wipe and re package it? Would they be able to tell?
Click to expand...
Click to collapse
Be honest.
Erisnoob said:
Be honest.
Click to expand...
Click to collapse
You mean, send back the new phone they're sending me? I can't think you would want me to tell them I'm rooting and re-flashing my device. . .
Dolphlungegrin said:
You mean, send back the new phone they're sending me? I can't think you would want me to tell them I'm rooting and re-flashing my device. . .
Click to expand...
Click to collapse
Why not, that's exactly what you did after all...
Sent from my SCH-I545 using xda app-developers app
richii0207 said:
Why not, it's exactly what you did after all...
Sent from my SCH-I545 using xda app-developers app
Click to expand...
Click to collapse
True. . . but I'm not sure I want to pay the full price for the phone they sent me under warranty. I would rather send the replacement back and wait for the ME7 bootloader to be cracked.
Erisnoob said:
Be honest.
Click to expand...
Click to collapse
Yup
Dolphlungegrin said:
You mean, send back the new phone they're sending me? I can't think you would want me to tell them I'm rooting and re-flashing my device. . .
Click to expand...
Click to collapse
I mean if your device does not have any faults why are you getting a replacement? I understand you requested before you realized it is actually ok. You came here asking for advice on how to trick a company that is honoring a defective device that actually is not defective. So yeah send back your replacement or find a legit defect with your device. Sounds like an integrity issue to me.
Erisnoob said:
I mean if your device does not have any faults why are you getting a replacement? I understand you requested before you realized it is actually ok. You came here asking for advice on how to trick a company that is honoring a defective device that actually is not defective. So yeah send back your replacement or find a legit defect with your device. Sounds like an integrity issue to me.
Click to expand...
Click to collapse
Alright the point is taken about being honest. You don't really need to make an underhanded comment about my character over something like this though.
I would tell them that you just fixed it with Odin..
I called them and said I fixed my phone. Sending the replacement back. Goodbye MDK=/.
Dolphlungegrin said:
Alright the point is taken about being honest. You don't really need to make an underhanded comment about my character over something like this though.
Click to expand...
Click to collapse
Why be underhanded about your character? Your title is how to trick Verizon? What this really is though is a hey look at me guys I commited fraud to replace a device that I knowingly and willingly violated my warranty with and had verizon send me a replacement device only to find out my original device wasnt broken after all. To add to the character comment even though you've fixed your device you're still contemplating continuing with the fraud by purposely bricking a device that you repaired...
I think this whole thread speaks volumes about your character or lack there of. You posted this on the internet. You screwed up the device. You fixed it. Own it.
Dolphlungegrin said:
I called them and said I fixed my phone. Sending the replacement back. Goodbye MDK=/.
Click to expand...
Click to collapse
The one thing I hate about the XDA forums is the rudeness of some people. It's completely up to the OP regarding his conscience in the matter. I will give you my opinion:
I have never read about anybody getting back charged for returning phone that was modded / rooted. Those of us that have been long time VZW customers have seen the decline of trust with them. I know it's too late for you to change course now but in the future you should have no regrets if you decide for another equipment swap. With the root / unlock bounty reaching towards $6K you can ask any of them how they feel. VZW sneaked in the so called OTA update with minor improvements overall; and completely locking down the phone.
It's up to you in the end but I wouldn't worry..... You would be the first casualty.
Edit: The title of your thread didn't help matters either
cbmggm said:
The one thing I hate about the XDA forums is the rudeness of some people. It's completely up to the OP regarding his conscience in the matter. I will give you my opinion:
I have never read about anybody getting back charged for returning phone that was modded / rooted. Those of us that have been long time VZW customers have seen the decline of trust with them. I know it's too late for you to change course now but in the future you should have no regrets if you decide for another equipment swap. With the root / unlock bounty reaching towards $6K you can ask any of them how they feel. VZW sneaked in the so called OTA update with minor improvements overall; and completely locking down the phone.
It's up to you in the end but I wouldn't worry..... You would be the first casualty.
Click to expand...
Click to collapse
I agree with you completely, it's on the person. The question was how do I trick verizon....so my answer was don't. If you don't want the feedback, don't ask. No rudeness was intended. I am fairly sure the lack of ownership on mistakes is frowned upon in the XDA community. Oh well, my opinion was to be honest. Enjoy your decision
Nothing rude was said to the op. The fact of the matter is that the very premise of this thread was to seek advice on warranty fraud, which is illegal.
Sent from my SCH-I545 using Tapatalk 4
It probably wouldnt even matter if you sent back the "broke" one back fixed, they probably don't open each phone package to verify it functions, probably just check for water damage and cracks
Alright, alright, I dug my own grave on this one. I don't want to resort to such tactics but like everyone else I'm a little peeved with Verizon so I'm contemplating doing things I normally wouldn't do. Not that it's an excuse but making sweeping judgments about my character is a little overboard. It's not like I sneak out at night punching babies or anything. I'm annoyed that I was hoodwinked into an update that prevented me from modding my phone. I'm sure I'm not the only one. I just saw a potential way out and wanted to know if anyone had any experience with getting charged for sending back a rooted phone. If you think I should just be honest, say so. This whole "you lack integrity," stuff is B.S. If Verizon had any integrity I wouldn't even be contemplating pulling a stunt like this.
TNS201 said:
It probably wouldnt even matter if you sent back the "broke" one back fixed, they probably don't open each phone package to verify it functions, probably just check for water damage and cracks
Click to expand...
Click to collapse
The Verizon rep said something similar. He said they check for water damage, broken screen, etc.
Dolphlungegrin said:
Alright, alright, I dug my own grave on this one. I don't want to resort to such tactics but like everyone else I'm a little peeved with Verizon so I'm contemplating doing things I normally wouldn't do. Not that it's an excuse but making sweeping judgments about my character is a little overboard. It's not like I sneak out at night punching babies or anything. I'm annoyed that I was hoodwinked into an update that prevented me from modding my phone. I'm sure I'm not the only one. I just saw a potential way out and wanted to know if anyone had any experience with getting charged for sending back a rooted phone. If you think I should just be honest, say so. This whole "you lack integrity," stuff is B.S. If Verizon had any integrity I wouldn't even be contemplating pulling a stunt like this.
Click to expand...
Click to collapse
Here's the deal, no one thinks you are a bad person. Strike me down, but verizon is not lacking integrity here. Never once was this device advertised as being unlocked or unlockable and they have never said they support modding. If this was a nexus that they locked the bootloader on then yes, problem. I said be honest, my point was this decison is an integrity one, not you lack integrity. If you wanted to know if will VZW charge you for returning a rooted phone, that would have been a more appropriate question and thread, not how do I trick Verizon. Lesson learned, not beating up on you.
The OP owned it, he said he was sending the replacement device back. Good for him. Like others I wasnt trying to come across as being rude as much as appalled at the blatant disregard of personal responsibility. At the same time posting this type of title and thread up on XDA is kinda asking for it, which again, the OP has acknowledged.
We know we hate the carriers locking devices down. Locking them actually presents more of a risk of bricking than unlocked devices that you can always flash back to stock. Almost every thread here has something to the effect of "by following such and such your warranty is now void and we are not responsible", come on, we're registered here at XDA, we all know this. If we want an open device get a dev or nexus device and get an extended warranty or insurance option, they're out there.
Congrats to the op for staying classy, your choices are your choices and you'll live with whatever choices you decide to make.
And as we all should know by now, dont post on the interwebz if you dont want to hear what people, trolls and non-trolls alike have to say...
Dolphlungegrin said:
Alright, alright, I dug my own grave on this one. I don't want to resort to such tactics but like everyone else I'm a little peeved with Verizon so I'm contemplating doing things I normally wouldn't do. Not that it's an excuse but making sweeping judgments about my character is a little overboard. It's not like I sneak out at night punching babies or anything. I'm annoyed that I was hoodwinked into an update that prevented me from modding my phone. I'm sure I'm not the only one. I just saw a potential way out and wanted to know if anyone had any experience with getting charged for sending back a rooted phone. If you think I should just be honest, say so. This whole "you lack integrity," stuff is B.S. If Verizon had any integrity I wouldn't even be contemplating pulling a stunt like this.
Click to expand...
Click to collapse
Think of it like this. What do you use your phone for? To talk on the phone. Send messages. Email. Take pictures. Surf the web. Play games. Watch videos. Video chat. The other 20% is customization. If this was the year 1999 you would only be able to use your phone to make calls send messages and half-assed surf the web. Your phone is used for those types of things. Just because an update happened to a phone doesn't mean that you cannot use your phone to do those things it only limits you from updating to a different ROMS. ATT Verizon and them paid the money so they could have the locked boot loaders for the phones. If you didn't want restrictions then you wouldn't have used the upgrade you had and went and paid full price for the GPE s4 or other phone. Not saying that I like having a locked boot loader but since Obama came into office this is how its going to be because he's UN Americanized. But there are people working hard to get the boot loader unlocked it just takes time. You can still root it. Just my 2 cents
Sent from my SAMSUNG-SGH-I337 using xda app-developers app
Related
I dont think this has been posted, But here is the latest on the HTC Bootloader unlock
http://www.engadget.com/2011/08/03/htc-explains-official-bootloader-unlock-process-asks-you-to-sig/
Yeah that sucks, but what did you really expect? HTC can't be expected to support unlocked phones bc ppl can really screw up their phones if they don't know what they're doing. HTC is only protecting themselves and this was absolutely expected IMHO. Good news article though regardless.
Sent from my HTC EVO 3D... Get in the third dimension!
Thanks for the info, didn't catch that. Please keep in mind next time that this may be an official development for information on the official bootloader unlock, but that does not make it development, this technically belongs in general.
No your right, it wasnt posted in DEVELOPMENT, it IS however posted in GENERAL (where it belongs!)
Hmmm.... Lets see here.
1. Root Phone w/ out HTC.
2. Do whatever you want.
3. Have hardware error and need warranty repair.
4. Back to stock we go!
5. ????
6. Profit!
Umad HTC?
had a feeling that was going to happen but not to sound hard on you this is the development section this should be placed in general section just a heads up
cordell12 said:
No your right, it wasnt posted in DEVELOPMENT, it IS however posted in GENERAL (where it belongs!)
Click to expand...
Click to collapse
Wow, it got moved really fast! Lol
So what would that do to Sprint insurance if you root with HTC? Does that mean you might as well cancel it or will Sprint still replace?
Do you think HTC knows we already have these devices unlocked. Lol
Although sucks if this is where Androids future is going.
I'm glad that some companys have listened to the community. We asked for them to give us unlocked bootloaders t and they are ACTUALLY delivering. Of course it voids the warranty I'm not suprised at all. Stops *****ing bout it cuz they could've NOT unlocked them and than everything would be the same. Change is good in my opinion.
TANSTAAFL
Makes good sense to me - Archos says the same (or similar) and it hasn't stopped people.
Maybe it'll clear out the riffraff.
C
cjdalessio said:
TANSTAAFL
Makes good sense to me - Archos says the same (or similar) and it hasn't stopped people.
Maybe it'll clear out the riffraff.
C
Click to expand...
Click to collapse
Definitely will. We'll have less people coming over to this forum and whining at us because we won't hold their hand through the entire rooting process (although there has been enough of that already anyways), and more time for expansion ROM cooking.
And +1 to easily being able to fool anyone into thinking our warranty isn't void.
Lets be honest here, anyone on this forum would never use the MFW anyways, we are all here for one reason and one reason only. To get the most out of our phones and exploit their capabilities. You technically void your warranty with any other root anyways, so what's the difference? We are all taking a risk at doing anything with our phones in the first place. I can't say I blame HTC for taking their stand. They will give you the unlock, but you have to be willing to put your feet in the water too.
I just think it's funny. During the flame wars there were multiple people saying "htc would not release something that voids warranty."
Sent from my PG86100 using XDA Premium App
I saw this posted yesterday, but ever since I started rooting phones with my Hero a year and a half ago I always knew it technically voided the warranty. It is easy to switch back to stock and I have never had them even check when I returned a phone in the past.
Glad that they are going to release it. Not suprised that it voids the warranty. No different than putting mods on your car.....
joshmoulton said:
Lets be honest here, anyone on this forum would never use the MFW anyways, we are all here for one reason and one reason only. To get the most out of our phones and exploit their capabilities. You technically void your warranty with any other root anyways, so what's the difference? We are all taking a risk at doing anything with our phones in the first place. I can't say I blame HTC for taking their stand. They will give you the unlock, but you have to be willing to put your feet in the water too.
Click to expand...
Click to collapse
This is exactly why it was in HTCs best interest to release the unlocked bootloader before we got perm-root.
To bad...they fail.
Sent from my PG86100 using XDA Premium App
Isn't that what RUU's are for?! I haven't had any problems at all returning previously rooted phones to Sprint, even after bricking my GF's Optimus S trying to get it back to stock, they took it back and gave us a new one. If you don't know how to revert to stock, you shouldn't be messing with root in the first place.
Just my opinion..
Sent from my DDD sexy biatch
Well...I think It's cool they are unlocking the bl ..even though at this point It's futile and the people who know what they are doing already have Their phone unlocked..I'm not gonna give them much credit though..they should not have locked it down in the first place..It's like someone punching you in the face and then giving them credit or appreciation when they apologize
firmbiz94 said:
It's like someone punching you in the face and then giving them credit or appreciation when they apologize
Click to expand...
Click to collapse
This made me LOL.
+1 to RUU to stock... Funny story, when I traded in my Hero at Best Buy, the guy saw my CM7 Gingerbread ROM and was like, "Sweet, didn't know you could put gingerbread on this thing." He never even batted an eye that it was rooted.
-mb
I'm losing faith in the quality of HTC's dependability. They even drop your warranty if you transfer your evo to another line on your account. That's retarded because you're still the user of the device.
I soft bricked my droid razr by restoring a back up session and then it wouldnt get passed the "M" motorola logo. Any suggestions on what I should say if i take it to verizon to try to get it replaced since i preordered it. Also is there any way to fix it with back up files? Thanks for your help cause this sucks major nuts
I went to them and said that battery died , i plugged it in and went to sleep, when i got up the screen was like that. they took 1.5 hours trying to "fix" it but then did give me new phone
It's exactly what you should do when you brick an unrecoverable phone...
Anyway, this is the wrong section!
Sent from my XT910 using XDA App
dkhait said:
I went to them and said that battery died , i plugged it in and went to sleep, when i got up the screen was like that. they took 1.5 hours trying to "fix" it but then did give me new phone
Click to expand...
Click to collapse
And that's why companies have crap warranties. Because people like you keep taking advantage of them when,after breaking their phones because they have no idea WTF they're doing, they even don't have the balls to take responsibility for their mistakes and try to pass it off as someone else's fault.
RussianMenace said:
And that's why companies have crap warranties. Because people like you keep taking advantage of them when,after breaking their phones because they have no idea WTF they're doing, they even don't have the balls to take responsibility for their mistakes and try to pass it off as someone else's fault.
Click to expand...
Click to collapse
Whatever dude, if the companies weren't such assholes and lock the bootloader i would have had to do it.
Lol, it's always someone else's fault, right? The big bad motorola must kicked down your door and made you buy their phone at gunpoint. Did they touch you in your naughty parts too?
Wow guys, relax. Hopefully a lesson has been learned: it's not safe to dink around right now w/o an sbf file.
Sent from my DROID RAZR using xda premium
dkhait said:
I went to them and said that battery died , i plugged it in and went to sleep, when i got up the screen was like that. they took 1.5 hours trying to "fix" it but then did give me new phone
Click to expand...
Click to collapse
I see what you mean. Thank you greatly for the suggestion and help. And yes I know its the wrong section, my apologies site moderators and users
RussianMenace said:
Lol, it's always someone else's fault, right? The big bad motorola must kicked down your door and made you buy their phone at gunpoint. Did they touch you in your naughty parts too?
Click to expand...
Click to collapse
Motorola left the bootloader unlocked but Verizon locked it. Stop being dumb on the internet because you can.
I'm still waiting for the kinks to be ironed out before I root
RussianMenace said:
And that's why companies have crap warranties. Because people like you keep taking advantage of them when,after breaking their phones because they have no idea WTF they're doing, they even don't have the balls to take responsibility for their mistakes and try to pass it off as someone else's fault.
Click to expand...
Click to collapse
+1 tired of people exploiting the system.
This is why Motorola locks the bootloader.
Sent from my Eris using XDA App
You guys don't realize how much a company makes off of you and furthermore how a company cares about you at all if that. The guys that keep doing the "right" thing go ahead and keep living life doing the "right" thing. Your are then 100X more likely to get ****ed and then they'll make more money off you good for them. Do you ever think about how they outsource all the US jobs to foreign countries for cheap labor and then sell to us 1000% more then what it cost them. So you must think that's right? Whatever I'm going to **** the big companies every chance I get and trust me it won't affect them.
Sent from my DROID RAZR using xda premium
Rootuser3.0 said:
So you must think that's right? Whatever I'm going to **** the big companies every chance I get and trust me it won't affect them.
Sent from my DROID RAZR using xda premium
Click to expand...
Click to collapse
your right it affects the cost of goods to us. they dont ever lose but instead pass it on to the consumer.
if you understood how manufacturing worked you wouldnt make statements like this.
When I plug it into anything, nothing happens. Nothing happens when I push any combination of buttons. I think I flashed Entrophy's kernal in CWM while on Jugernaut 3.7
Not sure what to do, any ideas?
Tried to do a battery pull download mode?
While putting the battery back in, plug in the USB cable and volume down.
Or find a spare battery to test, or jig.
You flashed Juggernaut, for this phone?
Sent from my SAMSUNG-SGH-I777 using xda premium
Spudnubs said:
When I plug it into anything, nothing happens. Nothing happens when I push any combination of buttons. I think I flashed Entrophy's kernal in CWM while on Jugernaut 3.7
Not sure what to do, any ideas?
Click to expand...
Click to collapse
Given that Juggernaut 3.7 is for the T-Mobile T989, it is most likely what bricked your phone.
God only knows what trying to install it would do to an I777.
Believe that ROM included boot loaders which got you, well different mount points I believe as well. If you're within 30 days try talking your way into a replacement. If not then time to buy a new one and chalk it up to experience gained.
Running ICScrewD ROM
Spudnubs said:
Not sure what to do, any ideas?
Click to expand...
Click to collapse
You do have an I777, right?
I haven't seen anyone say anything about jtag for our phone, but if it was my phone, I think I'd look into jtag unbricking first, find out if it is possible, before replacing it.
There's a jtag for our phone from a trusted site. I'll pm you since I can't post link op
Pm sent.
Sent from my SAMSUNG-SGH-I777 using xda premium
creepyncrawly said:
You do have an I777, right?
I haven't seen anyone say anything about jtag for our phone, but if it was my phone, I think I'd look into jtag unbricking first, find out if it is possible, before replacing it.
Click to expand...
Click to collapse
I believe Connexion2005 does JTAG unbricks for the I777.
Actually, you're hosed. I saw in another one of your posts that you have the Telus "SGS 2 X" - which appears to be a rebadged T-Mobile T989 or maybe a rebadged ****rocket.
It has NOTHING in common with the I777. My kernel is ONLY for the SGH-I777. You probably overwrite something critical when you flashed something that was NOT intended for your phone. The T989 and ****rocket have a COMPLETELY different partition layout than the I9100 and I777.
I have no idea why you have been posting in the I777 forums and trying to flash I777 kernels when you don't have an I777, and you clearly knew this fact if you were running Juggernaut.
Spudnubs said:
Not sure what to do, any ideas?
Click to expand...
Click to collapse
Take out insurance and smash it.
Paperweight or possibly a coaster
They just gave me another phone.
And Entrophy, you don't need to take it so personally man its not your fault and it seems like you are upset that this happened. But everything is fine so no worries
It's going to be because of morons like you that warranty returns on Android phones are going to become a lot harder in future. I hope you exchanged it for an iPhone or something.
Mind you, I have no love for the carriers, but this is just so wrong.
Sent from my GT-I9100
[A] id10t error
Spudnubs said:
They just gave me another phone.
And Entrophy, you don't need to take it so personally man its not your fault and it seems like you are upset that this happened. But everything is fine so no worries
Click to expand...
Click to collapse
Let me explain. Developers come to this forum to share ideas and give people the means to do things extraordinary with their devices that the manufacturers/carriers did not intend. The fact that you were flashing the WRONG software to your phone but included Entropy's name in the post, likely came off the wrong way.
Also take into account that people that abuse the system, yes, you're an abuser of the system, frustrate the rest of us honest customers. Next time I have a legitimate hardware issue that requires replacement and the rep gives me crap because they've "cracked down" on replacements, I'll be sure to send you the bill.
/endrant
antuus said:
Let me explain. Developers come to this forum to share ideas and give people the means to do things extraordinary with their devices that the manufacturers/carriers did not intend. The fact that you were flashing the WRONG software to your phone but included Entropy's name in the post, likely came off the wrong way.
Also take into account that people that abuse the system, yes, you're an abuser of the system, frustrate the rest of us honest customers. Next time I have a legitimate hardware issue that requires replacement and the rep gives me crap because they've "cracked down" on replacements, I'll be sure to send you the bill.
/endrant
Click to expand...
Click to collapse
agreed.
10char
Well I am glad that you got that out of you and hope you can carry on with your life. I hardly doubt that this little mistake will have any impact on Entrophy seeing as he is clearly a decent developer and his work speaks for itself.
It wasn't a warranty return and I didn't go through insurance I just knew the person at the booth and had just got the phone.
Spudnubs said:
Well I am glad that you got that out of you and hope you can carry on with your life. I hardly doubt that this little mistake will have any impact on Entrophy seeing as he is clearly a decent developer and his work speaks for itself.
It wasn't a warranty return and I didn't go through insurance I just knew the person at the booth and had just got the phone.
Click to expand...
Click to collapse
I would not be all the surprised if they end up charging you for the new phone. Unless the phone is completely destroyed, they have ways of telling you rooted it, or at least tried too...
Sent from my GT-I9100 using xda premium
I'm not on the OP's side by any means and I agree with the bashing of the OP for being not so smart. How ever the terms of mine and most others on ATT would have no issue returning a rooted phone. There is nothing that states flashing custom rom's voids warranty just water and extreme abuse.
austinsnyc said:
I'm not on the OP's side by any means and I agree with the bashing of the OP for being not so smart. How ever the terms of mine and most others on ATT would have no issue returning a rooted phone. There is nothing that states flashing custom rom's voids warranty just water and extreme abuse.
Click to expand...
Click to collapse
Hmmm. This is an important issue. Do you know this for fact or are you making assumptions? What is peoples experience with returning rooted and bricked devices? I don't know, but I would predict that the answers will be mixed and highly varied and most likely due to how local stores deal with this on their own.
austinsnyc said:
I'm not on the OP's side by any means and I agree with the bashing of the OP for being not so smart. How ever the terms of mine and most others on ATT would have no issue returning a rooted phone. There is nothing that states flashing custom rom's voids warranty just water and extreme abuse.
Click to expand...
Click to collapse
No... The whole reason behind flash counters and locked bootloaders is to enforce the warranty clauses that custom firmware = voided warranty.
We are fortunate that AT&T is lax about checking the counter as long as the ROM is not obviously rooted or custom, and also assumes that hardbricked devices are suffering from hardware failures, however - if more people do stupid **** like the OP, they'll be more likely to crack down and start waiting for Samsung to do a final determination on failure cause before refunding.
It has ALWAYS been AT&T policy that custom firmware (and even rooting) = voided warranty. Similarly - Barnes and Noble cashiers are specifically trained to identify rooted Nook Tablets/Colors and immediately reject the return and void the warranty if a device is rooted. (Which is why you need to unroot before a return...)
I've been saying for years to people that rooting does not affect your ability to return a faulty phone. I have returned dozens of phones rooted rommed and even a few bricks. Verizon does not give a ****, why would they? It's just software , and when the device is refurbished it is wiped with machines that are built to reinstall the factory condition (think of re imaging a pc harddrive with the manufactures build of windows)
But now with phones saying "tampered" I'm seeing more and more people worried ..
Well don't take my word for it...
http://www.droid-life.com/2011/06/1...ging-full-price-of-warranty-phones-if-rooted/
" Our friends at Verizon saw this post and wanted to reach out to clarify everything immediately. First up, is the fact that their policy says absolutely nothing about checking for root on devices. When a phone is received, a phone is checked for three things and that definitely isn’t one of them. They check to see if the box that the device was sent in is damaged, if the outside of the phone looks awful, and if it powers on – satisfy all of those and they move on to the next phone. So basically, these reports of being charged for a rooted phone simply mean that these people were sending in garbage phone with defects."
Sent from my ADR6425LVW using XDA
You unlock your bootloader you voided warrenty. This is why we need s-off so we can go back to full factory if need be. I sure wont be sending my rezound into verizon.
mighty_markus12 said:
You unlock your bootloader you voided warrenty. This is why we need s-off so we can go back to full factory if need be. I sure wont be sending my rezound into verizon.
Click to expand...
Click to collapse
not every s-off method, is capable of turning back to s-on..
The point is.. it doesnt matter. Verizon is not checking that.
As I said , I've sent back many devices rooted. HTC dinc.. sent back like 6 of them with s-off.. same with thunderbolt and dinc2. And now.. between my wife and I, we sent in 3 rezounds.. they have all been unlocked and rooted.
So either I'm really lucky (which would he news to me) or verizon doesn't give a ****.. as indicated by them saying "we don't give a ****" in that article
Sent from my ADR6425LVW using XDA
mighty_markus12 said:
You unlock your bootloader you voided warrenty. This is why we need s-off so we can go back to full factory if need be. I sure wont be sending my rezound into verizon.
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Show me where this is stated explicitly.. otherwise your just perpetuating incorrect information
Sent from my ADR6425LVW using XDA
andybones said:
not every s-off method, is capable of turning back to s-on..
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every phone ive had i could go back to s-on. hero, evo4g, tbolt, dinc2.
---------- Post added at 12:52 PM ---------- Previous post was at 12:51 PM ----------
Serinety said:
Show me where this is stated explicitly.. otherwise your just perpetuating incorrect information
Sent from my ADR6425LVW using XDA
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not incorrect info. read the disclaimers on the htc dev site, the revolutionary unlock site, heck most if not all of the custom rom threads. if you unlock and root you voided the warranty, since if you relock the bootloader on the rezound both verizon and htc will know by it saying "relocked". im not taking the chance of being charged $500+ to ship it in for repairs.
mighty_markus12 said:
You unlock your bootloader you voided warrenty. This is why we need s-off so we can go back to full factory if need be. I sure wont be sending my rezound into verizon.
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Click to collapse
Your s-off obsession is starting to worry me.. you need another hobby.
And read the disclaimers--it says you MAY void your warranty. HTC is effectively letting you know they'll choose to honor the warranty or not. And they may. Which means it's not voided. It means it might be voided.
tekhna said:
Your s-off obsession is starting to worry me.. you need another hobby
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it's not an obsession at all, it's the fact that if my phone bricks or becomes defective once i unlock via htc dev there is no way to go back to a full factory state. im sure this is why alot of users have not unlocked and just stay stock. trust me if i knew how to make s-off happen i would. i remember when this phone first launched the devs were hellbound on trying to get it achieved and since it's become a dead project up until recently.
mighty_markus12 said:
it's not an obsession at all, it's the fact that if my phone bricks or becomes defective once i unlock via htc dev there is no way to go back to a full factory state. im sure this is why alot of users have not unlocked and just stay stock. trust me if i knew how to make s-off happen i would. i remember when this phone first launched the devs were hellbound on trying to get it achieved and since it's become a dead project up until recently.
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It's become a dead project because there's zero evidence that not being able to go back to a factory state matters in the slightest. To anyone. To the user, to Verizon, to HTC. It means nothing to have "relocked" stamped at the top of your phone.
tekhna said:
HTC is effectively letting you know they'll choose to honor the warranty or not. And they may. Which means it's not voided. It means it might be voided.
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might not void the htc warranty but it does void your insurance with verizon. which means i could not get a free replacement device without paying or going without my phone for a few weeks. that's all i was saying.
---------- Post added at 01:05 PM ---------- Previous post was at 01:04 PM ----------
tekhna said:
It's become a dead project because there's zero evidence that not being able to go back to a factory state matters in the slightest. To anyone. To the user, to Verizon, to HTC. It means nothing to have "relocked" stamped at the top of your phone.
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point taken, to each their own but i knew the risks when i unlocked and i sure won't be the first to send my phone into verizon, ill just buy another.
mighty_markus12 said:
might not void the htc warranty but it does void your insurance with verizon. which means i could not get a free replacement device without paying or going without my phone for a few weeks. that's all i was saying.
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There's zero evidence of that as well. There's simply nothing to indicate your fears are grounded in any sort of fact.
Edit: Tons of people have sent in a relocked phone, myself included, and it's never been a problem for anyone. Ever.
tekhna said:
There's zero evidence of that as well. There's simply nothing to indicate your fears are grounded in any sort of fact.
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not going to argue, i just know i won't be a guinea pig and try to ship it in. it also boils down to what tech you have working on your phone. i remember in my sprint days some stores would flag your device and some would not.
mighty_markus12 said:
not going to argue, i just know i won't be a guinea pig and try to ship it in.
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Dude, tons of people have done it on this forum and others, with, as far as I know, a 100% success rate. You're not a guinea pig, you're among thousands of other people who have done the exact same thing.
I guess I don't really give a **** in the grand scheme of things, my Rezound is off contract, but it's a fear that has no basis in any sort of experience any user has had with Verizon, Assurion, or HTC. And if you have insurance, just dunk your phone in your toilet so it doesn't turn on if you're that worried.
I've sent two Rezounds back to Verizon, both rooted and relocked, no problems at all.
Sent from my HTC Rezound
mighty_markus12 said:
it's not an obsession at all, it's the fact that if my phone bricks or becomes defective once i unlock via htc dev there is no way to go back to a full factory state. im sure this is why alot of users have not unlocked and just stay stock. trust me if i knew how to make s-off happen i would. i remember when this phone first launched the devs were hellbound on trying to get it achieved and since it's become a dead project up until recently.
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so even with a statement from Verizon saying they don't check for that stuff, you still think that they do? But you offer no evidence of this. That's fine..
I am going to get to the bottom of this, because it seems that everyone is just going off of what they "think" is the right answer, with no real evidence.
Im a researcher in physics and engineering, and I can assure you that if someone on my team said "well ya this is what happens because i said so..." it would not go over well.
If it takes me a day or a month, im going to get definitive answers about exactly what is covered and not covered under warranty replacements when it comes to rooting and unlocking.
my hypothesis is that if a phone has a factory defect (bad pixels, faulty buttons) then rooted or not, unlocked or not, it will be replaced. I base this off of YEARS of replacing DOZENS or devices, and not once have I ever "restored" them to factory conditions. I have never been charged for a device. They also say you have to return the device in 10 days or you will be charged. Ive returned devices 2 months later and never been charged, I often wonder if then even verify that it was returned at all..
Anyway, I will get back to this.. my biggest pet peeve is people passing faulty, or "propaganda" information with absolutely no evidence to support it. (myself included)
Serinety said:
so even with a statement from Verizon saying they don't check for that stuff, you still think that they do? But you offer no evidence of this. That's fine..
I am going to get to the bottom of this, because it seems that everyone is just going off of what they "think" is the right answer, with no real evidence.
Im a researcher in physics and engineering, and I can assure you that if someone on my team said "well ya this is what happens because i said so..." it would not go over well.
If it takes me a day or a month, im going to get definitive answers about exactly what is covered and not covered under warranty replacements when it comes to rooting and unlocking.
my hypothesis is that if a phone has a factory defect (bad pixels, faulty buttons) then rooted or not, unlocked or not, it will be replaced. I base this off of YEARS of replacing DOZENS or devices, and not once have I ever "restored" them to factory conditions. I have never been charged for a device. They also say you have to return the device in 10 days or you will be charged. Ive returned devices 2 months later and never been charged, I often wonder if then even verify that it was returned at all..
Anyway, I will get back to this.. my biggest pet peeve is people passing faulty, or "propaganda" information with absolutely no evidence to support it. (myself included)
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I have to agree with you Serinety. Gone through 30+ exchanges and not once has rooting been an issue. EVER.
mighty_markus12 said:
not going to argue, i just know i won't be a guinea pig and try to ship it in. it also boils down to what tech you have working on your phone. i remember in my sprint days some stores would flag your device and some would not.
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Click to collapse
I agree, there's no point in arguing. Send it back, don't send it back, it's your choice in the end.
and you wouldn't be a guinea pig, I have, like the OP, sent back over a dozen phones between Eris, inc1, and inc2 that were each time still rooted with s-off, and never had an issue.
I am not however going to care whether or not you choose to do so, nor should anyone else. It's your phone, you paid for it, do with it as you please.
God Bless.
Found this Already
Please understand that you will not be able to return your device to the original state and going forward your device may not be held covered under the warranty for all claims resulting from the unlocking of the bootloader.
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key words here.. "MAY NOT" and "RESULTING FROM"
This means that normal factory defects will not be affected by rooting or unlocking. things like dead pixels, faulty buttons. etc.. as they are not "resulting from the unlocking of the bootloader"
this is pretty cut and dry in my opinion, still, I have emailed both VZW and HTC in order to confirm
andybones said:
I agree, there's no point in arguing. Send it back, don't send it back, it's your choice in the end.
and you wouldn't be a guinea pig, I have, like the OP, sent back over a dozen phones between Eris, inc1, and inc2 that were each time still rooted with s-off, and never had an issue.
I am not however going to care whether or not you choose to do so, nor should anyone else. It's your phone, you paid for it, do with it as you please.
God Bless.
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Click to collapse
This is pretty much the point I suppose. But for some reason, I feel compelled to dismantle this myth once and for all lol. Though like anything, sometimes you can present all the empirical evidence in the world and people will still believe what they want.
Serinety said:
This is pretty much the point I suppose. But for some reason, I feel compelled to dismantle this myth once and for all lol. Though like anything, sometimes you can present all the empirical evidence in the world and people will still believe what they want.
Click to expand...
Click to collapse
I mean, it's not totally a myth--Verizon could, I suppose, decide tomorrow to start checking all phones for relocked bootloaders just to **** with us. But the point is that they haven't, and there's no evidence they will, and even if they decided to do that, we'd probably get wind of it.
now the Note won't even turn on or go into download mode or do anything at all. I made a total noobie mistake and now the Note is bricked. I guess there's a first time for everything, never bricked a phone before in my life. I did some search and I hear there's a thingamajiggie called "Samsung debrick jig?" I guess I need to try it, got nothing to lose at this point. Any suggestions?:crying::crying:
jamesc760 said:
now the Note won't even turn on or go into download mode or do anything at all. I made a total noobie mistake and now the Note is bricked. I guess there's a first time for everything, never bricked a phone before in my life. I did some search and I hear there's a thingamajiggie called "Samsung debrick jig?" I guess I need to try it, got nothing to lose at this point. Any suggestions?:crying::crying:
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Click to collapse
If your under warranty you could get ahold of Samsung and see about sending it in for repair. Turn around time is roughly 3 weeks. I doubt that a "jig" is going to work (from my previous experience.) You could send it out to get it JTAG repaired. Which is more probably what your thinking of. Either way your looking at between a couple days to a couple weeks to get it fixed.
If your sending it in to Samsung, you could tell them that you were installing an app, and then the phone turned off and wouldn't turn on or anything.
You need to pay up for the mistake and get jtag. It's going to cost you about 50 bucks. Sending it to Samsung is considered fraud since this is not a warranty issue but user error
Sent from my SAMSUNG-SGH-I717 using xda premium
rquiett said:
You need to pay up for the mistake and get jtag. It's going to cost you about 50 bucks. Sending it to Samsung is considered fraud since this is not a warranty issue but user error
Sent from my SAMSUNG-SGH-I717 using xda premium
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Agreed. And returning it for warranty should not even be suggested here on xda. Once rooted the warranty is void.
Sent from my SAMSUNG-SGH-I717 using Tapatalk 2
www.mobiletechvideos.com website will be your solution. And fifty dollars.
I guess you ignored my advice to educate yourself. You're getting off cheap. Slow down.
thanks guys, I've ordered a repair service with Josh Groce at MTV as mentioned in posts above, paid $50 through Google Wallet (you can also pay through Paypal but they are evil), now I just need to find a postal office near me.
Just to make it clear, I never said I was going to return it to Samsung for warranty repair. I didn't know Sammy offered a 2-year warranty on their consumer mobile products, you learn new things everyday especially on XDA!!! (sarcasm)
It shows there are two kinds of people here: one group wants to really help people in need to the greatest extent including legal and possibly illegal means, the other group just wants to sit on their asses and go "I told you so, you should be more careful and do research first"
I did my basic research, including asking newb questions on xda. Based on what you guys said, I bought an i717 instead of the t-mobile version. Because I was carrying out a research, I had dozens of tabs on open on Firefox, and that's a contributing factor as to why I mistakenly flashed an international kernel on my at&t note.
Before you jump in, fingers waggin, saying useless things like "do search," please realize that an older device like the original note can have a long and sordid history of development. I was overwhelmed by the variety of "guides" and "howtos" and questions and answers when I first started reading about the Samsung Galaxy Note. Please be kind to semi-newbs like me, we are the silent majority here. (ranting)
One more rant before I go back to sleep (it's 6:25am here in rainy Southern California),
kernel developers should NOT be allowed to name their kernels "UNIVERSAL" I was suckered in to flash a "UNIVERSAL" kernel on my ATT Note I717. That UNIVERSAL kernel was only for International Note N7000.
I know, I should've known better. Well, a lesson learned, and as someone said above, it only cost $50.
If you are referring to me in your rant, I never even referred to you in my post. I pointed out that the posted suggestion above to return to Samsung for warranty was not only fraud .. But also against xda rules to be talking about. As for the post I agreed with ... If you've been reading around here lately you know there has been a rash of "help I've bricked my phone"threads lately. Some were due to a bad link to a rom outside xda. For some reason ... a lot of users here think that Samsung should replace under warranty for their mistakes. It's not the case. Simple fact is ... once you root the phone you have no warranty. That said, I believe that there is a grey area ... a know hardware failure ..I think it is fine to revert to stock to warranty.
I'm glad you've worked you issue out and wish you luck in the future. But instead of going on a rant to people who you may need help from in the future ... ... Just saying .. don't burn any bridges.
Have a good weekend
Edit:
In rereading ... I really don't think anyone was that harsh. Some of these have gotten quite ugly.
Sent from my SAMSUNG-SGH-I717 using Tapatalk 2
Allright, got some needed sleep, got up and went to the post office to mail off my bricked Note to [email protected] in Texas. Priority mail to Texas from Southern Cal cost about $6 plus insurance cost $4, so all told about U$10 to mail my Note (sans batt, back cover, stylus, sim card and sdcard). According to the MobileTechVideo site, it will take about 4 business for Josh to repair it. So I'm looking at about 2 weeks before I can get mine back. Kinda wishing that I had sprung for express service for another $15-20.
I'm now regretting the rants I spewed out earlier. However, I believe I made a couple of valid observations. I am grateful to those who pointed out the jtag repair, specifically sending it for repair to mobiletechvideo. I know I can attempt the repair myself but for $50 it's well worth it for me to let a seasoned pro handle it.
One of my pet peeves is the "I am holier than you" attitude, you know the kind who goes around saying "I told you to research, make a backup nandroid, do md5 hash check on ALL your downloads, etc..." You know what, things have happened and now you're holding a brick in your hand due to whatever you did. No sense in kicking a man when he's down. How can you call it a help? And to those of you who clicked on the Thanks button to these kind of people, you know who you are, Fie on You!!!
To Bubbajoe,
Cool, I didn't mean to refer you or anyone else in my regrettable rants in my previous posts. I thought I needed to clarify that I never thought sending my bricked note to Samsung for warranty repair was an option. Thanks for pointing out that it would've constituted a fraud, had I done it. Having said that, now that the cat is out of the bag, I now know I have an option. I am sure other people who read this thread have now seen the option of sending it back to Samsung for repair under warranty. I don't want to judge people, what they do with their stuff is their private matter, I can only hope that you would do the right thing. I believe in karma, what goes around, comes around. If you gloat over other people's misfortune, your turn will come.
It seemed harsh to me. I was down and instead of helping me get up, some people were taunting and kicking me: "I told you so," "you didn't take my advice," "why didn't you read", etc, etc, etc... Do you call these advice "help" that deserved to be thanked???
From just reading the title your gonna need jtag. Its like $50-$60
Sent from my SAMSUNG-SGH-I717 using xda premium
jamesc760 said:
Allright, got some needed sleep, got up and went to the post office to mail off my bricked Note to [email protected] in Texas. Priority mail to Texas from Southern Cal cost about $6 plus insurance cost $4, so all told about U$10 to mail my Note (sans batt, back cover, stylus, sim card and sdcard). According to the MobileTechVideo site, it will take about 4 business for Josh to repair it. So I'm looking at about 2 weeks before I can get mine back. Kinda wishing that I had sprung for express service for another $15-20.
I'm now regretting the rants I spewed out earlier. However, I believe I made a couple of valid observations. I am grateful to those who pointed out the jtag repair, specifically sending it for repair to mobiletechvideo. I know I can attempt the repair myself but for $50 it's well worth it for me to let a seasoned pro handle it.
One of my pet peeves is the "I am holier than you" attitude, you know the kind who goes around saying "I told you to research, make a backup nandroid, do md5 hash check on ALL your downloads, etc..." You know what, things have happened and now you're holding a brick in your hand due to whatever you did. No sense in kicking a man when he's down. How can you call it a help? And to those of you who clicked on the Thanks button to these kind of people, you know who you are, Fie on You!!!
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Click to collapse
Sir if your rant was directed at me I never said you were implying you were going to send it to samsung. I was only pointing out that that advice that someone else mentioned was not a good idea.
I am glad that you got in touch with mobiletechvideos to get it repaired. He has helped many people out with hard bricks around here. As for doing the repair yourself you need a riff box to do jtag and the cost of that is a lot more than what you ended up paying for Josh to do the service.
Hope to see you back up in running around here soon.
Bubbajoe40356 said:
Agreed. And returning it for warranty should not even be suggested here on xda. Once rooted the warranty is void.
Sent from my SAMSUNG-SGH-I717 using Tapatalk 2
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That statement bothers me considering they posted an article regarding rooting in July.
http://www.xda-developers.com/xda-tv-2/your-warranty-is-not-void-xda-tv/
You saying they should make a retraction?
He flashed a kernel for a completely different phone. You don't need root privileges to do that. So, no, this doesn't contradict the xda position.
Buy a new gasoline fueled car, then go and put diesel fuel in it and destroy the engine. No dealer will cover that error under a warranty. You pay for your mistake and learn to double check next time.
Why is this thread still running? The op has his issue handled. Now it's just turning into a debate thread.
Sent from my SAMSUNG-SGH-I717 using xda app-developers app
MoJoe277 said:
Why is this thread still running? The op has his issue handled. Now it's just turning into a debate thread.
Sent from my SAMSUNG-SGH-I717 using xda app-developers app
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That's debatable
We've never had a debate thread.
Yeh....
We certainly don't need another heated thread.
Losing a great developer this week should be enough anger to tide us over don't you think ?
OP ....we have great people here, always doing their best to give back.
And once again, they "ALL" did ....IMHO ....
Bricking sucks, but thank goodness we have an out, unlike the old days where a guy just throws the phone in the trash and starts over.
Those guys down south do a fantastic job keeping us fixed up and going again.
It'll come back running like new...
Happy flashing ....g
---------- Post added at 08:25 PM ---------- Previous post was at 08:23 PM ----------
rangercaptain said:
We've never had a debate thread.
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And if we did, we'd likely never get to have one again ....LOL ...g
Shirokishi said:
That statement bothers me considering they posted an article regarding rooting in July.
http://www.xda-developers.com/xda-tv-2/your-warranty-is-not-void-xda-tv/
You saying they should make a retraction?
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While I highly respect Adam's opinion .. If you look at the attached post, you can see the statement copied directly from the Samsung website. Adam may be right ... Maybe not... But since it's Samsung we would be dealing with .. I would say the statement I made holds true. I'm not willing to fight my way to the supreme court to find out. If you are .. Let me know how it turns out. Also if you can gain root privileges without modifying or altering the electric circuitry .. Let me know that as well. Here's the link:
http://forum.xda-developers.com/showthread.php?p=36727175
As far as xda .. If the official opinion is that rooting doesn't void the warranty .. I have to wonder ... If we do have a rooted user .. Say with a hardware issue that wants to claim warranty .. why are we not seeing everyone post that it's no problem .. Just send it back rooted. We see responses on how to unroot to claim warranty. Why bother? Why aren't the mods closing these threads stating that the unrooting is not needed? Additionally if I'm denied warranty, I'd venture to say that xda would not replace my phone or help me hire an attorney to fright Samsung.
Sent from my SAMSUNG-SGH-I717 using Tapatalk 2
Mods, please lock this thread, close it, or do whatever you have to do to stop people from posting to it anymore. It has degenerated into something that's so far removed from the original intent of the OP, namely me. The issue has been handled. No more replies should be accepted. Thank you!