Microsoft Exchange... - Motorola Droid RAZR

Here I am asking this same old question again on yet another Android phone. Maybe I should just take a hint and get a phone with real exchange support yeah?
I have a Droid RAZR MAXX , about 30 minutes old.
Anyhow, apparently NO ONE uses exchange or I'm the ONLY ONE with this issue.
Press Settings
Press Accounts
Press Add Account
Press Corporate Sync
...
.....
What the **** am I supposed to do with just "Email" and "Password?"
Where am I supposed to enter my domain, my server, and the other options that go along with exchange?
Who approved this? This is even less usefull than just activesync, it doesn't work at all.
Anyone use exchange or understand where the mystery settings are?
**UPDATE** I THINK, I just lost about 80 IQ points when I found this. This could possibly be the saddest fail in exchange history..
https://motorola-enterprise.custhel...roid-razr-maxx-corporate-sync-email-settings?

Don't feel bad. I just returned a Galaxy Nexus because I was unable to get my Exchange account working. I figured out how to get all the info into the corporate sync settings and got excited when it said it worked. Alas, it refused to actually get any mail or sync any folders.
So I downloaded Touchdown. I was unable to even get that working with my Nexus. With the Maxx I still wasn't able to get it working with Activesync, but at least I can get it working with polling. I hate the idea of paying an extra $20 for Touchdown, but in the end I think it's probably worth it.

Wow. I knew the workaround, but had no idea they'd actually make that official. That's hilariously unprofessional. All the same, points to them for putting it up there when they knew people were having problems..
Sent from my XT910 using xda premium

Well.. So much for moto blur..
Sent from my XT910

What the heck are you complaining about? Just enter the email and password and it will try to configure on the basis of that. If it is not able to do that it will ask for the server and other info.

Szadzik said:
What the heck are you complaining about? Just enter the email and password and it will try to configure on the basis of that. If it is not able to do that it will ask for the server and other info.
Click to expand...
Click to collapse
Except when it doesn't, and just says it is unable to connect, offering no option to enter the server name. Have a look at the linked knowledgebase article.
Sent from my XT910 using xda premium

What is the section "Server settings" in Account settings for then? I am using the Exchange server on my RAZR from the first day I bought it. The corporate mail is excellent a reliable.
I set up the name of the server and login including domain name and password. The last option is proxy. That is all you need.

Wow... wish I'd known this before purchasing Enhanced Email. It's a nice program, but the only reason I needed it was because the stock mail program wouldn't let me set up my exchange email after the first OTA update from VZW.
Live and learn.

For some reason on the Maxx when you go into Corporate Account/Sync, there only 2 options
Email Address
Password
No other options are available. Menu button does nothing. Period. It wasn't until I stumbled upon the dumbest feature ever that I knew to use any current account that I have access to (NON EXCHANGE ONLY , i.e. YAHOO, HOTMAIL, GMAIL,) in order to get those options (Domain, server, etc, ) to appear so I could edit it.
Ludacris..

Some accounts work straight off the bat, others won't. Assume it's exchange version and server implementation to blame. The problem does exist, as evident by the Moto knowledgebase link in the OP, so he posts claiming people who can't set exchange up are missing something are, well, missing something themselves.
Sent from my XT910 using xda premium

onslaught86 said:
Some accounts work straight off the bat, others won't. Assume it's exchange version and server implementation to blame. The problem does exist, as evident by the Moto knowledgebase link in the OP, so he posts claiming people who can't set exchange up are missing something are, well, missing something themselves.
Sent from my XT910 using xda premium
Click to expand...
Click to collapse
On what planet does it make any sense to to input a yahoo.com email address and password to trigger server setup, domain etc, for an exchange server? Just to make those options visible?
I could never, even on accident could do a worse job in designing this software. And I'm an idiot.

Corporate Email Autodiscover
I would suspect that the reason you're only prompted for the email address and password is that newer versions of Exchange can work with autodiscover, if properly configured. That's why when you set up an account in Outlook 2010, it asks for your email address and password to begin with. It goes out and looks for the information from DNS for your domain, and automatically gets the mail server information.

My RAZR works fine??? what's your deal
Hey i just opened a Droid RAZR MAXX and turned it on and set up my gmail account then set up my exchange 2007 account.
Here's how( maybe your doing it wrong):
- First Unlock the device's screen.
- Press home key as many times as you want, but more than 0.
- Press the settings button. Looks like 3 little lines on top of each other. It is just to the left of the little house button.
- Select Settings by touching the gear icon. - bottom left.
- Scroll down to accounts and press it. (accounts that is)
- At the very bottom touch the words "Add account"
- Now touch the little blue stamp icon that has the words Corporate Sync under it
- Enter your microsoft exchange account email address in the box that is for Email address:
- Enter your password in the box that is for Password.
- Click next on the bottom right of the screen.
Now your droid will try to connect to your companies exchange server.
If it cant it will allow you to put in server and domain information.
You have to be patient, it could be 30 whole seconds or so before it prompts you.
- Enter your companies domain name in the domain box.
- Enter your microsoft user account information in the name and password boxes.
- Enter the name of your mail server w/ the domain name at the end ie. mail.yourDomain.com
- click Next.
If you have your information correct it will work. Else check w/ your admins. If you are your admin... try again.

Ya i have been using exchange for several years with moto android phones with no connection issues. My Razr has worked fine, like stated in post im running exchange 2003 which does not offer auto config for phones, you might be running a newer version of exchange which does have auto config setup but not setup right? If your running exchange 2007 or up make sure the auto config settings on server are right because if there wrong it will fill in the wrong info and not let you enter your own server info.

Sorry to dig up this old thread, but everyone seems to be so hard core about searching for solutions before posting new threads. So I guess, better to dig up an old one.
I am having a variant of this problem. I am setting up Office365 for my company as a replacement for onsite Exchange2007. I set up a new domain just to have something to play with in test/dev. The domain I'm using is set up for the Autodiscover that a few people alluded to above, just requires a few new DNS records. It worked perfect on my Xperia Play with Android 2.3.3 that I had prior to the Razr. I just put my email and password in and boom it configured. Not so with the Razr, I don't know if this due to the Razr not using the stock Android email application or just the difference between 2.3.3. and 2.3.6.
I found this thread on the Office365 support site:
http://community.office365.com/en-us/f/160/p/25689/118705.aspx
While *I* can make that work, being an admin and all, I think it's probably way too confusing for our end users. I can imagine a greatly increased support volume should we have to go down that path with IMAP servers. Or using the Motorola method in the link closer to the top the thread, which would probably work fine for connection to the onsite Exchange server, but is more dicey on Office365 since there is no "server name" per se.
I can't imagine that this issue is going to go away. A lot of companies are moving to cloud email and Office365 is a popular choice.
---------- Post added at 04:51 PM ---------- Previous post was at 04:02 PM ----------
OK, I was able to get it working.
First, I logged into my Office365 account with a web browser, going to my inbox and then in the upper right hand corner hitting the question mark and then from the drop down menu choosing About. This is described in the link I put in my last post.
Then I went to log in using the Corporate Sync. It failed and then came back and asked me for the server name and domain. For the server information I put in the information from the Host Address field on the box that popped up from the Help-About box in the last step,
listed as: Host address: https://*********.outlook.com/owa but leaving out the OWA on the end. I left the Domain blank and entered my email account as the username, and re-entered the password (Important-it was failing before I re-entered the password.). Then it worked, came back and asked me to set a screen lock code. Yay!
Hope maybe this helps someone else.

As long as this thread was dug up (thank you BTW), I thought it important to update my situation from what I had in the 2nd post.
It turns out there was an Active Directory (AD) configuration error on my account. I figured this out by looking at the log from attempts to connect using Activesync. This lead me to the Touchdown support website which then linked to another website. Basically my account didn't have permission to create devices.
Fortunately I have a good relationship with the AD admins. I was able to configure email on my device without issue using another users credentials. This told me it should work with my accounts. So I sat down with the AD admin and we compared permissions on the 2 accounts till we eventually found the differences.
Once my account was fixed I was able to get Activesync working using Touchdown. Unfortunately I couldn't get Auto Discover to work, but manual setup worked fine. Then I set up my account using both the built-in email client and Enhanced Mail (bought it for 10 cents during Google sale). It worked fine on all 3. Even download Moxier. Turned out, of all the options, I liked the interface and options most using Touchdown so I stuck with that.

Motor's corporate email client makes one assumption I wish they would not make. They assume your Exchange administrator has properly setup autodiscovery. If autodiscovery is properly configured (that requires a proper autodiscover.domain.com address) all you need is your email address and password and everything will work. This is a really bad assumption as most people who set this stuff up are idiots.
That said, after a failure to use autodiscover the client should eventually fail to a manual setup screen for server name, domain login etc.
Sent from my ASUS Transformer Pad TF300T using Tapatalk 2

wingdo said:
Motor's corporate email client makes one assumption I wish they would not make. They assume your Exchange administrator has properly setup autodiscovery. If autodiscovery is properly configured (that requires a proper autodiscover.domain.com address) all you need is your email address and password and everything will work. This is a really bad assumption as most people who set this stuff up are idiots.
That said, after a failure to use autodiscover the client should eventually fail to a manual setup screen for server name, domain login etc.
Sent from my ASUS Transformer Pad TF300T using Tapatalk 2
Click to expand...
Click to collapse
I do have autodiscovery properly set up for my Office365 domain, it's no longer optional. Not even your Outlook client will connect to Office365 Exchange without autodiscovery working. As I mentioned before, there's not a server name in the traditional sense. Obviously, you can find A server name in the help-->about information when you are logged into the OWA version of Office365, but you couldn't drop that server name into a traditional Outlook setup and have it work.
My domain autodiscover works with other phones. In fact I just added a Windows Phone7 device to it last night and all I had to do was enter the email address and password. I pulled my Xperia Play out of a drawer last night and put it on the charger. It's been factory wiped and I'm going to run through the setup for my Office365 domain on it again. I just got busy doing other things last night like working out and watching the basketball game

Work Around for adding Corp Sync Account without using Touchdown
i had this problem when i went to create a Corp Sync account and did not see a place to type in the Server name ....there is a "work around" for adding a Corporate Email account without using Touchdown... type in your gmail account information let the app verify the account... once it is verified you can go back and modify the account ... you "should" see a box to type in webmail.ihostexchange.net...

Wow my iq dropped by reading this noob thread. Just open the email app click add account select other enter your email and password then press manual setup enter your domain and server your good to go it automatically syncs contacts and calendar.
Sent from my DROID RAZR using xda premium

Related

HOWTO: POP3 and SMTP made EAZY! on the X01HT

Hello everyone, this is for everyone who would like to get POP3 E-Mail working perfectly on there Hermes.
Model: X01HT
Boot loader: 1.09
ROM: RUU_HERMES_HTC_WWE_1[1].35.255.2_1.35.255.102_1.08.00.10_SHIP.EXE
Carrier: Softbank
Alright, you might have gotten MMS mail to work as I did and then you realized that there are some heavy limitations that correspond with the MMS setup; however there are none with POP3. So POP3 is the obvious choice because it can work with Softbank’s free internet connection without having to do some nifty proxy action to get your MMS mail to work (and we are not sure that part is free yet). Thankfully there is a solution but being a newb like I am it took me a while to figure it out, and I believe there are other newbs out there, so this HOWTO is for all the newbz like me.
All right.
#1. Get a Gmail account, or if you have a pop account with another internet provider this will work too! However, you still need a Gmail account so you can use their SMTP server and send E-Mail from your phone! Your current provider's sendmail server won't work due to your ISP's security restrictions! You need a public sendmail server and the obvious choice is Google... since it's free... makes sense? Just agree damnitt! Ok, get your gmail account at www.gmail.com
#2. Go into Pocket Outlook or "Messaging" on your X01HT!
- Click on
- "Menu" -=>"Tools" -=> "New Account"
- Now you are at "E-mail Setup 1/5"
- Type in your email account which people will see as your return email address
eg. [email protected]
or eg. [email protected]
- Now you are at the "Email Setup 2/5" Auto configuring
- It will do it's auto configuration so let it do it's thing
- Now "Email Setup 3/5" User Information
- Type in your name, people will see this name.
- Here is where it gets important, if you have a Gmail account, type in your username from your gmail account, if you are using your ISP's POP3 account, then type in your username from your ISP.
eg. cool
- On password of course type in your password from your Gmail account or your ISP's pop3 account, click on save password checkbox then click next.
- All right you are successfully on the "Email Setup 4/5" screen! WOO, that means you’re awesome.... I think, so... we are almost there. You should see something that says "Account Type: POP3" and name "Name this anything you want" then click on next.
- "Email Setup 5/5" is your heart beginning to beat fast... I know mine is.... I LOVE EMAIL... It’s so friggen exciting! OKKKK here we go... onto one of the final steps.
- Under "Incoming Mail:" write your mail server's name, if it is Gmail, then type, "pop.gmail.com:995" (995 is the port you are connecting on), if it is your own E-mail POP3 server from your own internet service provider usually it is just connecting on the default POP3 port of 110 and so you just need to type in your pop3 server.
eg. pop.interbaun.com
- Under Outgoing mail server this HAS TO BE LIKE THIS, because there are VERY few free mail servers in the world and Google just happens to be one of them, so I would highly recommend getting a Gmail account for this because.... it is free, free=good and "="=Softbank. HA ... never mind... OK… here we go... to continue the most step by step email setup in history... ok ... here we go..
- "Outgoing Mail: smtp.gmail.com:465"
- Click -=> "Options" (Options 1/3) then Click -=> "Next" -=> (Options 2/3) then this is important, if you are completely on Google, and you are using a google email address to pop, then you must click on "Require SSL Connection" but if you are using your ISP's email address then do not click on the checkbox.
- Click on "Outgoing Mail Requires"
- Click on "Use Separate Settings"
- Click on "Outgoing Settings"
- Type in your Gmail username under "Username"
- Type in your Gmail password under "Password"
- Click on the checkbox "save password"
- Click on "Require SSL for outgoing Mail"
- Click on "OK" in the top right hand corner of the friggen LCD screen damnitt
- Click on "Next" You will then see a message box and within the message box is "Get message headers only", you can change this to "Get full copy of messages" but... I don't, I really don't see any reason too, because we all get friggen spam and there will be an option below each email to download a full copy of the email if we want...so really there is no point cuz if you look underneath it, it will say in a checkbox "Include 2KB of message body" which is more than enough to get a good idea of what is going on..... Anyways.... yer done...
- Click on "Finish"
This has been brought to you just cuz, for some reason I had a seriously huge problem figuring this one out, anyways, hope this can help some people, and If you have any comments or questions, feel free to message me, it never hurts to help . And..... umm.. ya... gnite'!
-Joe.
WHAT THE HELL? I JUST EDITED IT TO MAKE A SPELLING ERROR AND IT DELETED MY ORIGIONAL POST???? I HAVE THE ORIGIONAL POST AT HOME, I WILL FIX IN A COUPLE HOURS!!!?!??! THE HELL!? .... this is retarted. **FIXED** sorry about the delay, but damn that was an annoying problem, well, I guess I will just not edit any of this stuff at work anymore.....
"So POP3 is the obvious choice because it can work with Softbank’s free internet connection"
Kilihari, Softbank has a free internet connection?
larsuck said:
"So POP3 is the obvious choice because it can work with Softbank’s free internet connection"
Kilihari, Softbank has a free internet connection?
Click to expand...
Click to collapse
no, it was his mistake. he wanted to say, "softbank's flat rate internet connection."
qtotter said:
no, it was his mistake. he wanted to say, "softbank's flat rate internet connection."
Click to expand...
Click to collapse
heh.. softbank wouldn't offer anything for free
Thanks for the guide Kilihari looks good ..
Rob
good guide joe! sure lot's of people will find it useful...
thanks kilihari
Mail limit
Thanks for the guide, but i am running into a small problem. I am only able to retreive the first 275 messages in my gmail account. Is there a limot in mobile outlook that I can change? Thanks
keep getting Incoming e-mail password
@kilihari -
i followed your set to setup gmail and defined a POP3 gmail. i tried to connect to the gmail and did a send/receive from the mail Menu option. then i keep getting the Incoming E-mail password screen. retype the username and password, it did not retrieved my gmail e-mail
please advice.
Very good explanation Kilihari! Great work.
I was wandering though how would this affect the phone bill if you dont have the flat rate unlimited internet?
I want to keep my bill as low as possible, so although I got the Gold plan from the promotion I didn't get any internet package.
solve own problem:
after you have completed Kilihari's POP3 setup how to guide. you need to sign on to your gmail account, from there select Setting, select Forwarding and POP configuration option. make sure you Enable POP gmail setting.
Any chance to configure Gmail in order to have the emails sent from your Hermes (using the Gmail SMTP) appear in the sent folder of the gmail web interface ? Would be perfect...
Reply to the last post about Gmail.
No, when you send from gmail then it will always make the email appear like it was sent from Gmail, I have not found a workaround. So I called my internet provder at home here and I am allowed to send from my Japan internet provider from my Keitai. So that was cool, but the best workaround that I can say to do would be to have Gmail forward all the email back to your email address that is on your keitai (hermes).
-Joe.

I believe my 2.1 Leaked Rom is sending my GMail Password to China

I jumped on the bandwagon and installed the 2.1 Leaked rom for my Droid Eris as soon as possible.
Last week my gmail accounts password was stolen. Also, my gmail account was sending out spam.
I ran a ESET32 Anti-virus security scan and found no threats. Afterwards I ran Malwarebytes and also found the same results, nothing. I changed my gmail password and all other accounts associated with my gmail.
I am a competent computer user and keep my Windows 7 64bit install clean, tidy, and updated. I use Google Chrome to browse the web carefully and I only visit websites I trust. Although it is very possible, I find it highly unlikely that my system was infiltrated.
I assumed I screwed up somewhere and my desktop was hacked.
Heres where the interesting part starts, Although I changed my password around a week ago, apon logging into Gmail today I was notified about my account being accessed on June 3 (3 days ago) from 6 different Chinese Ip's. I changed my password and security question today and closed all of the email sessions located in China.
My system shows 0 threats after running ESET ENOD32 Anti-Virus and Malwarebytes.
I don't have any other device that stores my Email password besides my Droid Eris.
I could be stepping out onto a limb here, but I still have to enter my Gmail password everytime upon opening the Android Market. I know this has been listed as a bug before. Also, I can't enter my password to enter the Market unless my 3G AND GPS is turned on. It does not work if the GPS is off.
Could it be possible that everytime I enter my GMAIL password into the Market app, it sends a copy out to China?
Why does my GPS have to be turned on to accept my password?
Is the "leaker" from china who released the 2.1 ROM to XDA a trusted source?
Help me out guys!
update to the latest leak and you wont be having these problems
rohanic said:
Is the "leaker" from china who released the 2.1 ROM to XDA a trusted source?
Click to expand...
Click to collapse
The leak, although it appeared to come from riverrunner, actually was leaked by one of the devs that has put in a lot of work in making the eris awesome.
Like Royel said, update to the latest version of the leak and you shouldn't have any of the password login problems.
Not sure about the gmail problems, but I've been running all the leaked versions and had no problems so far.
This post prompted me to check on my account also
Confirmed, IP in China has been logging into my gmail account also.
LexusBrian400 said:
This post prompted me to check on my account also
Confirmed, IP in China has been logging into my gmail account also.
Click to expand...
Click to collapse
Where do you find out how to check.
Log in to Gmail, scroll all the way to the bottom. It will show which IP you last logged in from. Next to it is a link, I think it says "details". A window will pop up showing you all IP addresses that your account has been logged in from.
korben dallas said:
Where do you find out how to check.
Click to expand...
Click to collapse
I am a new user, so I can't post links to the how to. Basically log in to gmail, click on settings, scroll down to the bottom where it shows how much storage you are using, just below that in tiny print is "last account activity", click on details.
I just checked the details on my account and I am getting no logins from China, or anywhere that isn't me.
Just a thought, but have you checked to see if it's the same IP address each time? If so, you may be getting a weird IP address from VZW that google is geo-locating to be from China even if it isn't.
Unless we start getting a lot more people confirming this, I would say it is probably not an issue with the leaked rom but more likely something else (virus on your computer, an app that logs into google accounts for you).
wow, weird. i've often checked my "last account activity."
i'll randomly get some logins (all mobile logins) from another state (Michigan... right next door to me). i imagine it's just due to the IP that i'm getting on my phone...
now, i've NEVER seen anything from China before... and i've run just about all the leaked ROMs out there
strange indeed... i'm assuming all the "china" IP's were mobile logins?
I just checked mine and I had multiple logins from two different IPs. The ones from a desktop were my IP (in Oklahoma) and all of the ones from a mobile device were from a Florida IP. I logged off all of the other accounts and changed the password to a long string of letters and numbers, then logged in on both my desktop and my phone. After that the same two IPs were logged in, so apparently my verizon IP is somewhere in Florida.
I'm not sure why they would use an IP in china, but it could be a similar thing happening to you guys.
While blocks of IP addresses are allocated regionally (hence the different IP registries such as ARIN, RIPE, and APNIC, this happens at very small prefixes (huge blocks of IP addresses).
Geo-location of an IP address is imprecise for a wide variety of reasons. (Despite what you see on popular "crimefighter" TV shows). An AS (BGP Autonomous System) can emit packets from multiple points within their network, depending on instantaneous routing conditions; this is especially true for large national carriers such as Comcast, Verizon, Sprint, AT&T, etc.
One thing that no-one mentioned here is that every one of the Leak ROMs were cryptographically signed by somebody at HTC. If there is malicious code in the ROM, it came from HTC. Seems kind of unlikely. Feasible, but still seems unlikely.
bftb0
Leak isn't sending out passwords. In fact, if i remember right your pass isn't stored on the phone, a key is.
Virus scan won't catch everything, especially new things.
1) Do any OS upgrade on your PCs, I recommend for non techies http://tinyurl.com/m7r5h or for techies http://tinyurl.com/mkly.
2) change all your passwords
3) dont cross use passwords
4) choose complex passwords >10char in length.
jcase said:
Leak isn't sending out passwords. In fact, if i remember right your pass isn't stored on the phone, a key is.
Virus scan won't catch everything, especially new things.
1) Do any OS upgrade on your PCs, I recommend for non techies http://tinyurl.com/m7r5h or for techies http://tinyurl.com/mkly.
2) change all your passwords
3) dont cross use passwords
4) choose complex passwords >10char in length.
Click to expand...
Click to collapse
2nd to that, also Another great one for techie http://www.archlinux.org only if you like getting ur hand dirty and learn more about how Linux work from ground up, less hassle than doing Linux from Scratch lol, although it's fun, very rewarding experience and it'll come in handy when you want to do ROM cooking since it's based on Linux.

[Q] Evo 3D and Exchange

Is anyone else having issue's with Exchange Activesync on the Evo 3d? It worked fine on my Evo 4g but on the 3D Evo I get "Unable to sign in to your Exchange account because your policy settings are incompatible with those on the server." What changed?
I've been using Exchange for work since I got the phone and haven't had an issue. Have you tried deleting the account and setting it up again? What version is your Exchange server (I'm on 2003 at work)? Do you have a self-signed certificate, public cert, or no cert?
More info helps others problem-solve with you.
I've had my exchange linked since I got it with no problems.
Sent from my PG86100 using XDA Premium App
ExploreMN said:
I've been using Exchange for work since I got the phone and haven't had an issue. Have you tried deleting the account and setting it up again? What version is your Exchange server (I'm on 2003 at work)? Do you have a self-signed certificate, public cert, or no cert?
More info helps others problem-solve with you.
Click to expand...
Click to collapse
We're on 2007 SP2. I don't think I have a certificate I just had to ask IT so grant me access to Active Sync. The account setup doesnt finish so there's nothing to delete.
When I hit detail after it tells me I can't sign in it says "Policy settings incompattible: Device encryption enabled (under that it says) Require device encryption
I've experienced the same exact issue. It worked on my EVO 4G because it had been set up before the gingerbread update. It will fail if it's set up after gingerbread. I would love to know how to get it back.
Sent from my PG86100 using XDA App
pcochran89 said:
I've experienced the same exact issue. It worked on my EVO 4G because it had been set up before the gingerbread update. It will fail if it's set up after gingerbread. I would love to know how to get it back.
Sent from my PG86100 using XDA App
Click to expand...
Click to collapse
Yeah, touchdown blows
Moxier Mail is a good substitute but I miss the integration that you get with the built in exchange client.
Sent from my PG86100 using XDA App
exchange 2003 works great for me (i'm the admin).
illwafer said:
exchange 2003 works great for me (i'm the admin).
Click to expand...
Click to collapse
Cheater!
Sent from the third dimension on my Evo3d
What??? This thread isn't about exchanging your 3vo due to a crooked screen, dead pixel, dust, 3G speed, random reboots... <takes breath>... heating up, poor call quality, losing wifi, lack of permanent root, <takes another breath>...
You guys are getting WEAK!
Mike
mikeyxda said:
What??? This thread isn't about exchanging your 3vo due to a crooked screen, dead pixel, dust, 3G speed, random reboots... <takes breath>... heating up, poor call quality, losing wifi, lack of permanent root, <takes another breath>...
You guys are getting WEAK!
Mike
Click to expand...
Click to collapse
Now that you mention it why does this POS freez every time I open the f'n video camera! Lol...
JesseJames said:
We're on 2007 SP2. I don't think I have a certificate I just had to ask IT so grant me access to Active Sync. The account setup doesnt finish so there's nothing to delete.
When I hit detail after it tells me I can't sign in it says "Policy settings incompattible: Device encryption enabled (under that it says) Require device encryption
Click to expand...
Click to collapse
When you go to set it up does it say something like "security certificate not recognized" or something like that and you have the options of continue/view/cancel? If yes, select continue.
On the setup activesync account you should have:
email address: [email protected]
server address: same as your outlook web access server only without the https:// part or http:// part
domain: probably don't need it with 2007 (my internship site doesn't need it, but they have SBS)
username: this is your login name which may or may not match the first part of your e-mail address.
password: whatever
This server requires an encrypted SSL. If you log into Outlook Web Access with an https:// address, check this box. If you log in with http:// then remove the check.
Next you should get to the activesync settings, pick what you like.
Give it a name and finish.
Does that resolve the issue?
It's the "finish" part where it says the phone doesn't support it. We go through all of the steps, including the part where you set up a pin or password, and the setup fails at the last step.
Sent from the third dimension on my Evo3d
pcochran89 said:
It's the "finish" part where it says the phone doesn't support it. We go through all of the steps, including the part where you set up a pin or password, and the setup fails at the last step.
Sent from the third dimension on my Evo3d
Click to expand...
Click to collapse
Something sounds pretty odd here. When are you getting prompted for a pin? Do you guys have some wacky 3rd party security thing installed?
Can you log into Outlook Web Access using the phone's web browser?
No, there's just a policy requiring a lockscreen pin or password for the device. Nothing 3rd party. You can see where the setting is under security on your phone.
Sent from the third dimension on my Evo3d
No syncing problems on my device - one important consideration is that Exchange 2010 doesn't let users in the Domain Admins group use ActiveSync (permissions problem since it's a builtin group). If you attempt to set up the phone, it will fail right at the end of the provisioning.
But of course a domain admin shouldn't have his primary mailbox on his admin account
Actually, GMail stops syncing randomly, sometimes after a reboot. Usually only fixed by a reboot as well. Any others with this issue?
pcochran89 said:
No, there's just a policy requiring a lockscreen pin or password for the device. Nothing 3rd party. You can see where the setting is under security on your phone.
Sent from the third dimension on my Evo3d
Click to expand...
Click to collapse
Same here. IT policy requires pin to be set and ability to remote wipe in the event that your are termed.
ExploreMN said:
When you go to set it up does it say something like "security certificate not recognized" or something like that and you have the options of continue/view/cancel? If yes, select continue.
On the setup activesync account you should have:
email address: [email protected]
server address: same as your outlook web access server only without the https:// part or http:// part
domain: probably don't need it with 2007 (my internship site doesn't need it, but they have SBS)
username: this is your login name which may or may not match the first part of your e-mail address.
password: whatever
This server requires an encrypted SSL. If you log into Outlook Web Access with an https:// address, check this box. If you log in with http:// then remove the check.
Next you should get to the activesync settings, pick what you like.
Give it a name and finish.
Does that resolve the issue?
Click to expand...
Click to collapse
Like pcochran89 said. It's at the very end we're having problems.
I'm stumped. Perhaps its a 2010 issue? I'll talk to a buddy of mine who might have a 2010 server he can set up a dummy account on to see if there is anything I notice. It usually ends up being something simple that's overlooked.
Any help is much appreciated.
Sent from the third dimension on my Evo3d

Did anyone get Exchange emails working yet? [CM 7.1.0]

SGH-i777 running CM 7.1.0 on Android 2.3.7. Carrier is obviously AT&T.
I can't for the life of me figure out how to add my Exchange account to the stock e-mail program. I've tried:
* Countless variations of server, domain, and username settings. I've followed this guide **can't post link** and several other guides. I do have access to my company's server information, and while I'm not sure which server is actually being used, I've tried them *all*, several times, and gotten nowhere. With a WiFI connection (no firewall) and just 3G data, signed in or signed out of Outlook Anywhere. No luck, just "Unable to open connection to server".
* K-9 connected to my account, but I was unable to see any e-mails - none would load, even when I had it force check. So I uninstalled it (would rather use the stock app anyway).
Is this a problem with my signal? I read that someone got help from their carrier - they made a custom APN, but that was in another country so I'm a bit skeptical. Can't call Samsung (it's Sunday) and their website offers no help. It's possible my IT doesn't allow phones to read mail, but that's highly unlikely - we've got lots of employees in the field, so this seems like common sense.
I did a lot of digging and this might be an old issue, but it gets pretty technical and I'm obviously a n00b.
What am I missing here???? PLEASE fill me in - I've put hours into this!!
It's quite possible that your IT group who manages your Exchange environment isn't allowing non-approved devices to connect. Typically these are security-certificate based and/or mandatory VPN requirements. I would suggest asking your Exchange administrator in your IT department about this policy.
Under Domain/username, did you try putting the "\" in front of your username? To configure mine I did this and had to use the host name as the Exchange server. Some things to try anyway if you haven't already.
Also ran into issues setting up under a public wifi at work, had to use the ATT network to make it connect for some reason.
I have my work exchange account set up.
Are you making sure to connect to the external exchange server (sometimes different from internal)?
Have you asked your administrator for exchange login details (my IT dept sent out a company-wide email once with those details)?
You might have to type the server name in manually if it doesn't auto-detect (the case with my work email).
Now, my work isn't as strict, but as the previous poster said; you're exchange server might not allow unauthorized devices to connect. In which case you'll have to contact your IT dept.
They may have simply blocked all android devices (until recently didn't support hardware encryption, and spoofed exchange permissions). If that's true, educate them.
The server name may be a link rather than a server name. Ours is mibile.XXXXX.com for example.
probably related to your company's settings. I run my own exchange server and got it sync'd fine with the current cyanogen nightly
I had problems with the stock email and our ms exchange server. I could set it up, but after a while it stopped syncing and I could never really get it back to work. I switched to Touchdown, and after a little trial and error with setup, it's working fine for me. There is a trial version for 30 days or so that you could give a shot. Happy to give you some pointers.
AtlanM87 said:
I had problems with the stock email and our ms exchange server. I could set it up, but after a while it stopped syncing and I could never really get it back to work. I switched to Touchdown, and after a little trial and error with setup, it's working fine for me. There is a trial version for 30 days or so that you could give a shot. Happy to give you some pointers.
Click to expand...
Click to collapse
+1 for touchdown. I've been using it for about a year. It's far superior to any exchange solution the Google offers. I only wish it would populate Google calendar as it does the Google contacts. The UI is getting dated as well. I wish they would come out with a cosmetic update or theme capability.
Sent from my SGH-I777 using xda premium

[Q] Location of E-Mail Account Files

Does anyone know where the E-Mail account settings files are kept? A replacement phone is scheduled to hit me on Wednesday, and if I can help it, I would prefer not to setup my myriad of e-mail accounts all over again. It sure would be nice if I could just copy them to my computer and copy them back to the replacement phone.
TIA
I solved that problem by forwarding all my email accounts through gmail.
I prefer to have separate accounts, as discussed in posts #11 and #13 of the thread below:
http://forum.xda-developers.com/showthread.php?p=27810568#post27810568
xv-6800 said:
I prefer to have separate accounts, as discussed in posts #11 and #13 of the thread below:
http://forum.xda-developers.com/showthread.php?p=27810568#post27810568
Click to expand...
Click to collapse
So in other words, you can't simply use gmail because its too much hassle to remember to select the correct account to reply from?
I believe most settings info is stored like this:
/data/data/nameofapplication/
What do you mean? The way I have it set up ENABLES me to select the proper account to reply from. Google does not offer this capability.
Regarding the path:
I have a .data folder on the root. Inside that is a nested mail folder which contains nothing but another empty nested folder entitled attachthumb.
Do I need a special app to see what I need to see?
xv-6800 said:
What do you mean? The way I have it set up ENABLES me to select the proper account to reply from. Google does not offer this capability.
Regarding the path:
I have a .data folder on the root. Inside that is a nested mail folder which contains nothing but another empty nested folder entitled attachthumb.
Do I need a special app to see what I need to see?
Click to expand...
Click to collapse
Don't know what you're talking about because i'm using the stock Android AOSP version of the gmail app and I have 5 accounts set up on it and can select which one to reply from. It automatically selects the correct account if I simply hit "reply" from an email, however I can force it to reply from any other of my accounts too. Not all gmail accounts either. I can send mail from my cox.net account directly from the gmail app on my phone.
Anyways, you need a root file explorer. You will go to the "/data/data/" directory, then look for a directory containing the name of your email app (like /data/data/com.google.android.gm/ for gmail, etc)
That directory contains the settings and data from that app. Copy it, place on your new device in the same folder after installing the app on the new device.
a.mcdear said:
Don't know what you're talking about because i'm using the stock Android AOSP version of the gmail app and I have 5 accounts set up on it and can select which one to reply from. It automatically selects the correct account if I simply hit "reply" from an email, however I can force it to reply from any other of my accounts too. Not all gmail accounts either. I can send mail from my cox.net account directly from the gmail app on my phone.
Click to expand...
Click to collapse
I think there may be a misunderstanding here. My phone has 2 apps. One is entitled Mail, the other entitled GMail. The GMail app only allows for GMail accounts. I am using the other Mail app. KZOODROID said he was forwarding his other accounts to a GMail account, which does NOT allow what you and I are doing with the Mail app. Not even logging into GMail via a web browser allows you to do this, because on the web replies still go with GMail text saying "Sent of behalf of..."
FWIW, the Mail app on the phone does NOT select the correct account if you are using your GMail account to POP another account, or you have other accounts set to forward to your GMail account, and those messages are pushed via GMail. In both those instances, when you hit Reply, the reply will be sent via your GMail address. You MUST select the desired account you want to reply from (provided you have it setup in the Mail app), if you want the reply to be seen as being sent from the same address that it was originally sent to.
Now, if you truly are pulling mail from your other non-GMail accounts (or the messages are being pushed from those mail accounts' servers), then yes, when you hit Reply on any of those messages, it's just like hitting reply on a regular mail client on a desktop computer, and the replies take on reply information from the respective mail accounts.
Anyways, you need a root file explorer. You will go to the "/data/data/" directory, then look for a directory containing the name of your email app (like /data/data/com.google.android.gm/ for gmail, etc)
That directory contains the settings and data from that app. Copy it, place on your new device in the same folder after installing the app on the new device.
Click to expand...
Click to collapse
I figured as much. Does the root file explorer get installed on a PC, or is it an app you download to the phone, and then use on the phone to copy such values to an SD card?
Any suggestions on which root file explorer?
In the gmail app, hit menu then compose, at the top of the new email is a pull down menu with your @gmail.com account listed first and a down arrow. If you open this menu all your email accounts linked to gmail are listed with the option to send as for any account. I believe you can only add the accounts to gmail from a PC, at least that is how I set it up under the settings button, check mail from other accounts, send mail as, import mail and contacts, its all there. This way you never have to worry about adding multiple accounts again or copy files, its always there from now on.
Root Explorer is an app in the market, cost a buck I think, well worth it. ES File Explorer does the same thing and can connect wirelessly to other devices and is free. I use both.
Edit: calling it forwarding was probably the wrong term to use as you are granting gmail permission to check for email on the other accounts and if it finds new emails it grabs them and pushes them to your phone. You can then repond to them either using the account they came from or with your gmail account as I described above.
kzoodroid said:
In the gmail app, hit menu then compose, at the top of the new email is a pull down menu with your @gmail.com account listed first and a down arrow. If you open this menu all your email accounts linked to gmail are listed with the option to send as for any account. I believe you can only add the accounts to gmail from a PC, at least that is how I set it up under the settings button, check mail from other accounts, send mail as, import mail and contacts, its all there. This way you never have to worry about adding multiple accounts again or copy files, its always there from now on.
Root Explorer is an app in the market, cost a buck I think, well worth it. ES File Explorer does the same thing and can connect wirelessly to other devices and is free. I use both.
Edit: calling it forwarding was probably the wrong term to use as you are granting gmail permission to check for email on the other accounts and if it finds new emails it grabs them and pushes them to your phone. You can then repond to them either using the account they came from or with your gmail account as I described above.
Click to expand...
Click to collapse
Yes, what you're describing must be set up on the PC. And, when you send an e-mail you can select which account you want it to SAY it's being sent from. But, the header on the message will still show your GMail account.
When you grant permission to have GMail check your others accounts, you're telling GMail to "POP" or pull the mail from the other account. Problem is that GMail again puts its "spit" on the message, instead of maintaining the original message header. That becomes a problem for me, and likely others in business, in that because of this, when you reply using the GMail convention of selecting a particular address, the recipient sees plain as day that the message was sent "on behalf of" whatever email address you chose to send from. Not very professional.
But, when you have multiple accounts setup in the AOSP Mail app on the phone, when you choose a different address to reply from, the app actually sends the message from that e-mail account, so the recipient sees only the info from that account, which is the way it should be.
Don't get me wrong, GMail is great for personal use, but when it comes to professional environments, you don't want people you're doing business with to see some generic e-mail address, you want them to see something coming from the company's domain. For example, would rather do business with someone with an e-mail address like [email protected], or [email protected]?
In fact, that's the biggest complaint with GMail and Android in the business world. Not enough native business support. And, that's fine for Google because there are more individuals in the world than companies, meaning more unit sales at higher prices. Problem for people like me is that cell carriers have heavily adopted Google's OS, which right now limits how much we can rely on Android phones in the work place. It's sad, because the hardware is technically awesome these days, and the OS itself has a lot going for it, but it's little things like the mail issue that show much of a babe in the woods Android is in the business world, and that makes it not quite ready for business prime time use... yet! It is getting there, though. Whoever wrote the Mail app is obviously an early business adopter who recognized the need, and as more people start to see things like what I've been able to do with it, albeit it's a workaround, I'm sure more business-savy developers will jump on the wagon, and make it easier to do more things conducive to "business" in the future. The ironic thing is that individuals are the ones driving Android because people with real jobs don't have time to dive in and figure out the workarounds that would show them the potential, you know?
I think Microsoft and a lot of the business world has realized that Google has not done enough to demonstrate an keen interest in the business world, and I predict that at the end of the year when Windows Phone comes back, it will likely come back with a vengeance and address all the stuff Android is lacking at the moment. After all, Microsoft ruled the business world for so long, they know what needs to be done. With the economies suffering, they've been smart not to try to bring something to market in an industry hampered by business spending freezes. But, the time is near.
Anyway, thanks for pointing me to the root file explorers. Will I need to root the phone before being able to use them to save those email account settings, or will they work on an unrooted device since I am only copying files? I ask because I don't want to go to the hassle to root and unroot again since I have to send the phone back to VZW when the new one arrives, does that make sense?
You have to be rooted to access the files using a file explorer.
When I send emails through gmail on my phone using the send as function I'm not getting anything like you are talking about in my emails. They show up as being sent from the account I choose not from gmail. However if you right click the email, select properties then open up details you see that it came from the gmail account but its buried in all the lines of code. And how many people actually do this? My clients that I work with don't really care where an email came from just that I answered. If I worked for a larger company like say Verizon than I could see that it matters but then again I'm not having that problem with gmail it works just as described for me.
xv-6800 said:
I think there may be a misunderstanding here. My phone has 2 apps. One is entitled Mail, the other entitled GMail. The GMail app only allows for GMail accounts. I am using the other Mail app. KZOODROID said he was forwarding his other accounts to a GMail account, which does NOT allow what you and I are doing with the Mail app. Not even logging into GMail via a web browser allows you to do this, because on the web replies still go with GMail text saying "Sent of behalf of..."
Click to expand...
Click to collapse
I don't know what I did, but mine no longer say "sent on behalf of..". I believe it was something I configured on the gmail settings from the website, not from the app on the phone, but the settings have carried over.
If I send email from my cox account, it comes to you from [email protected]. If I send you an email from my work address, it similarly comes from [email protected].
I use the stock gmail app for all emails. I've removed all else, exchange, mail, etc. So I know for a fact that gmail will work the way you want it to, its just been so long since I've set it up that I can no longer tell you what I did.
as far as copying your files from one phone to another, you will need to be rooted, and you will need a file explorer. This is something like ESFile Explorer from the play store. Its installed on your phone, not the computer. You shouldn't need a computer for anything, actually, after you're rooted. All of this stuff can be done with simple apps and your sdcard and your phone(s).
Re: a reply e-mail sent from a different address set up on your GMail account:
I've tested this many times over the the years, as well as again last night. Regardless of whether the message is sent from GMail on the web or the GMail app on the phone, the result is the same, GMail ALWAYS inserts that "on behalf [email protected]". That's part of their marketing strategy, and there is no option to remove that. Period.
If you look at a reply sent in this way in a REAL e-mail program, not a mail applet on your phone or a web browser, you see that statement plain as day. For example, below are 2 snippets of what you see when you view such a message received in Outlook. No right-clicking or anything, I just open the message to read it. One was sent from the GMail app on the phone, the other from GMail via a web browser. You cannot help but see this statement, because that's what Google wants people to see to further their market awareness strategy.
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
Let's put this particular issue to bed, shall we? I am not criticizing anyone's use of this "feature". I am simply showing the facts of how it works. If the option works for you, fine. I own multiple companies, and personally, I don't want people to whom I send messages see some gimmick like that on any of my e-mails, nor do I want any of employees sending company messages like that either. And, many businesses obviously feel the same way.
Again, I am not here to criticize users of GMail. The "on behalf [email protected]" is undeniably inserted in any reply sent from a different address set up on your GMail account. The only reason I ended up hijacking my own thread is because someone suggested I use my GMail address for everything, and I stated why I preferred not to. A misunderstanding of the option's behavior came up, and I figured I would show how the option REALLY works so that anyone else who happens upon this thread doesn't get misled by Google.
So back to the original topic of this thread:
Thanks for the info on the file explorers. I think I better just re-enter the email account info again on the new phone. This is a warranty replacement issue, and it's not worth risking something going wrong on the phone being sent back, or Verizon seeing some trace that I modded it. I'm sure they would have no problem blaming me for the original problem with the unit, then sticking me with the cost, which would likely be that so-called phony $600 retail price. :crying:
xv-6800 said:
Re: a reply e-mail sent from a different address set up on your GMail account:
I've tested this many times over the the years, as well as again last night. Regardless of whether the message is sent from GMail on the web or the GMail app on the phone, the result is the same, GMail ALWAYS inserts that "on behalf [email protected]". That's part of their marketing strategy, and there is no option to remove that. Period.
Click to expand...
Click to collapse
I use a "real email program", both Outlook 2003 and Windows Live Mail and neither of them show "on behalf of gmail". It only shows the send as email account that I choose. Something is either wrong with the way you set up gmail to use send as or the email program you are using is doing it. Its not a conspiracy by Google as you seem to be the only one having this issue.
I wasn't here to start an argument with you. Check the image in my attachment and tell me if you see a "on behalf of" in there cause I can't find it...
LOL I didn't say it was a conspiracy. And, I doubt I am the "only one" that has this problem. ;-)
Google obvious does it for market awareness, which is understandable. As a company, they SHOULD try to brand everything they can, just like companies do.
Anyway, I used to use Outlook 2003, and am now on 2007. I also checked my GMail settings (again). The only options you have in regards to send as are:
When replying to a message:
Reply from the same address the message was sent to
Always reply from default address
And, I have the first one checked.
I don't want to continuer to beat this dead horse, but out of curiosity, in your Outlook can you see the From field in the spearate section above the message itself?
Aha! I just discovered that on January, 2012, Google added a new option that supposedly addresses the aliasing "on behalf of". Of course, it's not where you would think it is. It was added to the spot where you setup the Send As address to begin with. I will check it out.
If you know how to set up a basic mail server, there's also a simple workaround for you:
1) set up an smtp server, perhaps just in a virtual machine on a home computer, and then create the necessary rules on your router so that you can access it from the web.
2) Configure this smtp server to accept all your various email login credentials and send email from all your various addresses.
3) create a line in your /system/etc/hosts file on your phone to redirect smtp.gmail.com to your IP address at home. Do not modify anything for imap.gmail.com.
4) profit?
This should essentially force anything on your phone that tries to send any email from smtp.gmail.com (mainly the gmail app) to reroute to your own smtp server, which is now configured to send emails from any of your addresses.
xv-6800 said:
Aha! I just discovered that on January, 2012, Google added a new option that supposedly addresses the aliasing "on behalf of". Of course, it's not where you would think it is. It was added to the spot where you setup the Send As address to begin with. I will check it out.
Click to expand...
Click to collapse
Now I feel like an ass, I used Windows Live Mail on my laptop to test this, sent emails from all my accounts and never saw anything except the send as address and I never saw the "on behalf of gmail". So for giggles I sent a test message to my work account on Outlook on my desktop and there it was plain as day. Now why does Outlook show it but Windows Live Mail doesn't?
I feel like an ass, too, so don't worry.
When I sent that last message, I went in and set the "no alias" thing, then sent a message, and am STILL waiting for that test reply message to arrive. I wonder if it ever will, now that I set it with the new option.
I should clarify that the new "anti-alias" thing also adds other options, like whether or not you want the reply sent via google's servers or through your own. Problem with sending via your own is that Google only offers certain sending ports, which are different than those which my companies use, and Google only allows you to choose from 3 ports. So, that's useless to me. I opted to use the Google servers, but now I'm not sure if that throws yet another kink into things, because I am STILL awaiting the test message arrival. It's been 30 minutes now. So much for using the new feature for time-sensitive communication, never mind of the message is sent at all! ;-)

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