Is anyone else having issue's with Exchange Activesync on the Evo 3d? It worked fine on my Evo 4g but on the 3D Evo I get "Unable to sign in to your Exchange account because your policy settings are incompatible with those on the server." What changed?
I've been using Exchange for work since I got the phone and haven't had an issue. Have you tried deleting the account and setting it up again? What version is your Exchange server (I'm on 2003 at work)? Do you have a self-signed certificate, public cert, or no cert?
More info helps others problem-solve with you.
I've had my exchange linked since I got it with no problems.
Sent from my PG86100 using XDA Premium App
ExploreMN said:
I've been using Exchange for work since I got the phone and haven't had an issue. Have you tried deleting the account and setting it up again? What version is your Exchange server (I'm on 2003 at work)? Do you have a self-signed certificate, public cert, or no cert?
More info helps others problem-solve with you.
Click to expand...
Click to collapse
We're on 2007 SP2. I don't think I have a certificate I just had to ask IT so grant me access to Active Sync. The account setup doesnt finish so there's nothing to delete.
When I hit detail after it tells me I can't sign in it says "Policy settings incompattible: Device encryption enabled (under that it says) Require device encryption
I've experienced the same exact issue. It worked on my EVO 4G because it had been set up before the gingerbread update. It will fail if it's set up after gingerbread. I would love to know how to get it back.
Sent from my PG86100 using XDA App
pcochran89 said:
I've experienced the same exact issue. It worked on my EVO 4G because it had been set up before the gingerbread update. It will fail if it's set up after gingerbread. I would love to know how to get it back.
Sent from my PG86100 using XDA App
Click to expand...
Click to collapse
Yeah, touchdown blows
Moxier Mail is a good substitute but I miss the integration that you get with the built in exchange client.
Sent from my PG86100 using XDA App
exchange 2003 works great for me (i'm the admin).
illwafer said:
exchange 2003 works great for me (i'm the admin).
Click to expand...
Click to collapse
Cheater!
Sent from the third dimension on my Evo3d
What??? This thread isn't about exchanging your 3vo due to a crooked screen, dead pixel, dust, 3G speed, random reboots... <takes breath>... heating up, poor call quality, losing wifi, lack of permanent root, <takes another breath>...
You guys are getting WEAK!
Mike
mikeyxda said:
What??? This thread isn't about exchanging your 3vo due to a crooked screen, dead pixel, dust, 3G speed, random reboots... <takes breath>... heating up, poor call quality, losing wifi, lack of permanent root, <takes another breath>...
You guys are getting WEAK!
Mike
Click to expand...
Click to collapse
Now that you mention it why does this POS freez every time I open the f'n video camera! Lol...
JesseJames said:
We're on 2007 SP2. I don't think I have a certificate I just had to ask IT so grant me access to Active Sync. The account setup doesnt finish so there's nothing to delete.
When I hit detail after it tells me I can't sign in it says "Policy settings incompattible: Device encryption enabled (under that it says) Require device encryption
Click to expand...
Click to collapse
When you go to set it up does it say something like "security certificate not recognized" or something like that and you have the options of continue/view/cancel? If yes, select continue.
On the setup activesync account you should have:
email address: [email protected]
server address: same as your outlook web access server only without the https:// part or http:// part
domain: probably don't need it with 2007 (my internship site doesn't need it, but they have SBS)
username: this is your login name which may or may not match the first part of your e-mail address.
password: whatever
This server requires an encrypted SSL. If you log into Outlook Web Access with an https:// address, check this box. If you log in with http:// then remove the check.
Next you should get to the activesync settings, pick what you like.
Give it a name and finish.
Does that resolve the issue?
It's the "finish" part where it says the phone doesn't support it. We go through all of the steps, including the part where you set up a pin or password, and the setup fails at the last step.
Sent from the third dimension on my Evo3d
pcochran89 said:
It's the "finish" part where it says the phone doesn't support it. We go through all of the steps, including the part where you set up a pin or password, and the setup fails at the last step.
Sent from the third dimension on my Evo3d
Click to expand...
Click to collapse
Something sounds pretty odd here. When are you getting prompted for a pin? Do you guys have some wacky 3rd party security thing installed?
Can you log into Outlook Web Access using the phone's web browser?
No, there's just a policy requiring a lockscreen pin or password for the device. Nothing 3rd party. You can see where the setting is under security on your phone.
Sent from the third dimension on my Evo3d
No syncing problems on my device - one important consideration is that Exchange 2010 doesn't let users in the Domain Admins group use ActiveSync (permissions problem since it's a builtin group). If you attempt to set up the phone, it will fail right at the end of the provisioning.
But of course a domain admin shouldn't have his primary mailbox on his admin account
Actually, GMail stops syncing randomly, sometimes after a reboot. Usually only fixed by a reboot as well. Any others with this issue?
pcochran89 said:
No, there's just a policy requiring a lockscreen pin or password for the device. Nothing 3rd party. You can see where the setting is under security on your phone.
Sent from the third dimension on my Evo3d
Click to expand...
Click to collapse
Same here. IT policy requires pin to be set and ability to remote wipe in the event that your are termed.
ExploreMN said:
When you go to set it up does it say something like "security certificate not recognized" or something like that and you have the options of continue/view/cancel? If yes, select continue.
On the setup activesync account you should have:
email address: [email protected]
server address: same as your outlook web access server only without the https:// part or http:// part
domain: probably don't need it with 2007 (my internship site doesn't need it, but they have SBS)
username: this is your login name which may or may not match the first part of your e-mail address.
password: whatever
This server requires an encrypted SSL. If you log into Outlook Web Access with an https:// address, check this box. If you log in with http:// then remove the check.
Next you should get to the activesync settings, pick what you like.
Give it a name and finish.
Does that resolve the issue?
Click to expand...
Click to collapse
Like pcochran89 said. It's at the very end we're having problems.
I'm stumped. Perhaps its a 2010 issue? I'll talk to a buddy of mine who might have a 2010 server he can set up a dummy account on to see if there is anything I notice. It usually ends up being something simple that's overlooked.
Any help is much appreciated.
Sent from the third dimension on my Evo3d
Related
Hey, I was wondering if anyone knows how to make the sprint touch pro compatible to a work account? I contacted the people that handle the work email accounts and they said my phone isn't a supported device but the blackberry is so I thought there might be a way to make it so I can get my work email. Also, how do I go about removing my hotmail account from my email, I have tried but not had luck. If this is easy, I apologize in advance but I am new to all of this.
Have you tried Blackberry Connect?
I have and I absolutely can not get it to work on Sprint.
Anyone been able to get Blackberry Connect software to work on a Sprint TP?
I have tried everything available at http://www.sems.org/entry.asp?ENTRY_ID=276 and several versions that are not there as well. Someone has go to be able to solve this issue...
groffnuts said:
Hey, I was wondering if anyone knows how to make the sprint touch pro compatible to a work account? I contacted the people that handle the work email accounts and they said my phone isn't a supported device but the blackberry is so I thought there might be a way to make it so I can get my work email. Also, how do I go about removing my hotmail account from my email, I have tried but not had luck. If this is easy, I apologize in advance but I am new to all of this.
Click to expand...
Click to collapse
By work e-mail are you referring to an Exchange Server? If so, all you have to do is set up the e-mail account via Active Sync (on your device, not the PC). You will need certain information such as Username, Password, Domain (Name of the server), and server address (ie webmail.yourcompany.com).
I have never tried BB Connect, but it can't hurt to try it out.
Good luck!
egzthunder1 said:
By work e-mail are you referring to an Exchange Server? If so, all you have to do is set up the e-mail account via Active Sync (on your device, not the PC). You will need certain information such as Username, Password, Domain (Name of the server), and server address (ie webmail.yourcompany.com).
I have never tried BB Connect, but it can't hurt to try it out.
Good luck!
Click to expand...
Click to collapse
Some companies, like mine unfortunately, fall for the Blackberry Enterprise Server propaganda and opt to manually disable the OTA Exchange Server connection and instead force all mobile devices to connect through BES... The big problem is that Blackberry devices suck, as recognized by Blackberry, for which they created Blackberry Connect Software so that your WinMo phone can connect to BES. My problem is that Sprint will not allow me to add Blackberry Service to my WinMo phone... So I am trying to find out if anyone knows a way around this? I am sure there are some Sprint pros here.
maskedlion said:
Some companies, like mine unfortunately, fall for the Blackberry Enterprise Server propaganda and opt to manually disable the OTA Exchange Server connection and instead force all mobile devices to connect through BES... The big problem is that Blackberry devices suck, as recognized by Blackberry, for which they created Blackberry Connect Software so that your WinMo phone can connect to BES. My problem is that Sprint will not allow me to add Blackberry Service to my WinMo phone... So I am trying to find out if anyone knows a way around this? I am sure there are some Sprint pros here.
Click to expand...
Click to collapse
Just ask your IT department to set you up for pop3 or IMAP.
A company that disables OTA Exchange server access and forces Blackberry would never go for IMAP or POP....
maskedlion said:
A company that disables OTA Exchange server access and forces Blackberry would never go for IMAP or POP....
Click to expand...
Click to collapse
Not true, I know firsthand... Besides, it wouldn't hurt to ask them.
Can you access your Exchange server via the web? If you can access owa.<yourcompanyname>.com to get your email via a browser then you can setup Active Sync on your device.
I am using my Sprint Touch Pro to get my Exchange mail/appts/tasks. Our official policy is that only BB are supported but it doesn't necessary mean that you can't use it. What I had to do was install a couple of certs to allow syncronization but you may not need to - depending on what CA your company is using.
gorby911 said:
Can you access your Exchange server via the web? If you can access owa.<yourcompanyname>.com to get your email via a browser then you can setup Active Sync on your device.
I am using my Sprint Touch Pro to get my Exchange mail/appts/tasks. Our official policy is that only BB are supported but it doesn't necessary mean that you can't use it. What I had to do was install a couple of certs to allow syncronization but you may not need to - depending on what CA your company is using.
Click to expand...
Click to collapse
I do have access to owa.mycompany.com, I have grabbed the cert from this site and attempted to connect this way, however, there is no documentation out there for how to do this, so I may have done it incorrectly. Can you detail how you did this?
maskedlion said:
I do have access to owa.mycompany.com, I have grabbed the cert from this site and attempted to connect this way, however, there is no documentation out there for how to do this, so I may have done it incorrectly. Can you detail how you did this?
Click to expand...
Click to collapse
PM me your owa.<yourcompany>.com address (if you are not comfortable with posting it here) and I will take a look at the certs information that your company is using and walk you through it. If you can access owa site, you should be able to sync with no issues.
System SEVEN
I had the same issue, unable to connect my Sprint Touch Pro to my company Exchange server. The IT department wouldn't budge on granting me access.
I now use System SEVEN 'Out of Office' since January and haven't looked back; It works perfectly for me and syncs everything. Check it out at www.seven.com.
what do i need to do to set up my work email on my touch pro... and where do i get the correct certs from?.
bump... i still need help w/ this! anyone please?
Can you tell me what error are you getting when you set up your exchange sync?
Edit: If your error with missing certificates, then by looking at your owa site I can tell that you need to have these public certificates installed: click here to download
Download the file above, unzip it and you will see three verisign certs. Copy them onto your phone and click on each to install them. Try to sync to your server and let me know what happens.
OK so I have setup activesync on several windows mobile handsets however I am unable to do so on my hero. I am using the same credentials and even if I switch back to my treo I can set up activesync fine!!
The error I am getting is "Failed to connect to the exchange server. Please check Exchange server settings."
It is also worth mentioning that it I can browse to the OWA web page from the handset.
I am pulling my hair out on this one so any help would be appreciated.
Activesync
Activesync is for windows....not android
the sync software is on your sd card...if your orange
or you can find it here
http://www.htc.com/hero/m/en/downloads/htcsync.html
if i have read your question wrong...forgive me
liamhere said:
Activesync is for windows....not android
the sync software is on your sd card...if your orange
or you can find it here
http://www.htc.com/hero/m/en/downloads/htcsync.html
if i have read your question wrong...forgive me
Click to expand...
Click to collapse
Hi I have the hero in front of me now and I can assure you the option I am trying to use is 'Activesync'. I think HTC have licensed it for the hero...
i don't think they have, i think it's just some bastardised thing they've knocked up themselves, but i could be wrong.
one thing to check though is because the hero does not support all the security policies that windows mobile does, some exchange servers simply won't let it connect.
If the exchange server forces a password on the device, you're S.O.L it seems. or at least, i can't get them working with password enforcing servers....
rhedgehog said:
i don't think they have, i think it's just some bastardised thing they've knocked up themselves, but i could be wrong.
one thing to check though is because the hero does not support all the security policies that windows mobile does, some exchange servers simply won't let it connect.
If the exchange server forces a password on the device, you're S.O.L it seems. or at least, i can't get them working with password enforcing servers....
Click to expand...
Click to collapse
Its my own exchange server and it does not enforce passwords. Also I can switch back to any WM device and all syncs fine.
Has anyone actually got it working with exchange 2003? I have a feeling it may be 2007 only...
ok cracked it. It wont allow you to sync with a user name that has a space in it. Ie. 'FirstName Lastname' will not work. I have had to change my user name now to be 'FirstNameLastNAME' hope that helps somebody!!
s4vva said:
ok cracked it. It wont allow you to sync with a user name that has a space in it. Ie. 'FirstName Lastname' will not work. I have had to change my user name now to be 'FirstNameLastNAME' hope that helps somebody!!
Click to expand...
Click to collapse
Have the same problem as you, before i read youre findings...but:
When i try to pull the trick you mention, the phone now tries to connect to the server, but after verifiing account information... it halts at "Authentication failed. Please verify user/pass bla bla"
You are not saying that my AD credentials on my PC also has to be FirstNameLastNAME?
/Psudo
yes, i believe he is.
You actually have to change your username, not just not remove the space on the device.
From how i understand EAS to work, you would indeed have to change your username in AD as well (but check first, i'm far from an Exchange admin!)
What I did was change my username in the Active Directory. You will also need to change your username on anything that accesses the server (Outlook RPC, laptops pc's etc.)
Hope that helps.
s4vva said:
What I did was change my username in the Active Directory. You will also need to change your username on anything that accesses the server (Outlook RPC, laptops pc's etc.)
Hope that helps.
Click to expand...
Click to collapse
Yup it helps, but maybe not what was intended nor expected from HTC/Android dev. Hopefully a fix will be out soon.
/Psudo
PLEASE READ THE OP! YOU MAY NOT THINK SO, BUT THERE IS INFORMATION HERE THAT MAY SAVE YOU TIME AND HEADACHES!
This is a flashable zip of the Galaxy Tab email app for 2.2.1 Roms. It does not work properly with exchange in 2.2 Roms, so please do not use if you are on a 2.2 Rom and need to use exchange. If you do not use exchange and are on a 2.2 or 2.2.1 Rom, it will work fine!
HISTORY: This app was ported to the Vibrant last year and was modded by XDA member, 'smoothone' who fixed the resolution for the Vibrant. Before that, the app was too large for the lower resolution Vibrant screen. It had many problems for exchange users which were only resolved when Froyo 2.2.1 was released. This app has extraordinary functionality, including multi-delete and support for all versions of exchange. It doesn't exactly support 'push' for corporate exchange accounts, but you can set it to sync on an interval of five minutes.
It has been tested and reported working perfectly in both Bionix Frost, Simply Galaxy/Sweet Honey, and Bi-Winning all 2.2.1 Roms. If you encounter any problems, please be clear in describing what exactly is going wrong. Screenshots are in the second and third posts below.
Instruction for setting up Yahoo accounts in Android.
IMAP is another way you can get Yahoo! Mail on your phone. Using IMAP you can download messages with your mobile client, so you can access your mail even when not connected to the mobile Internet.
*
How to set up Yahoo! Mail with your mobile client using IMAP
On your phone, press < Home >, then open the Email application.
On the 'Your accounts' page, select Next to get started with setup.
Enter your full Yahoo! address and password, then select Next.
On the next screen, you can give the account a nickname and choose the name to display on your outgoing messages. Tap Done.
*
If prompted, supply the following information:
Incoming Server - imap.mail.yahoo.com
Outgoing Server - smtp.mail.yahoo.com
Incoming Port - 993 (requires SSL)
Outgoing Port - 465 (requires SSL)
Username: full email address ([email protected])
Password: is the password you login to Yahoo! with
Note! The setup menu on your phone will take you through the incoming server settings first (incoming server,then incoming port, then check a box for 'ssl' required...) and then you can set up the outgoing server settings.
Click to expand...
Click to collapse
Instructions for setting up 'Push' for Hotmail and Gmail
FOR HOTMAIL: Open the email app and tap 'Menu' then 'Account Manager' then 'Add Account'. Type in your full 'Username and Password' ([email protected]) then select Manual 'Setup'. Out of the three choices choose 'Exchange account'. Your Domain\Username will appear with a backward slash. You must add '@hotmail.com' to it. The only other thing you need to change here is the server setting to 'm.hotmail.com'. Use ssl will already be checked. Tap 'Next'. NOTE: This may work for '[email protected]', and '[email protected]' too, but that has not been confirmed.
FOR GMAIL: Open the email app and tap 'Menu' then 'Account Manager' then 'Add Account'. Type in your full 'Username and Password' ([email protected]) then select 'Manual Setup'. Out of the three choices choose 'Exchange account'. Your Domain\Username will appear with a backward slash. You must add '@gmail.com' to it. The only thing you need to change here is the server setting to 'm.google.com'. Use ssl will already be checked. Tap 'Next'.
Click to expand...
Click to collapse
NEW***NEW***NEW***
Thanks to krad42 we now have a version with security removed! He can explain it better than me.
I was sick of using pin mode to unlock my phone every time I locked it. Keep in mind there is a purpose of the security tools, prevent unauthorized access and remote wipe incase your phone gets lost. I am actually using delay lock app from market with this setup so that the phone will prompt for pin after a set period of time, but not every time I close out. Go ahead and make a flashable if you would like, hopefully it will be useful for others. Be safe, follow krad's advice and use the 'DelayedLock' app from the Market!
Click to expand...
Click to collapse
Credit: We all owe 'Smoothone' a big thanks for fixing the resolution of the app for our phones!
Thank anyone who helps you out with any problems by hitting their 'Thanks' button and please, be civil. Enjoy!
Raymond,
Thank you for this as well as the rom explanation. I've been trying to get it to work with Bionix V1.3.1 and now I know the problem.
Screenshots
Here are some Screenshots in landscape mode!
Screenshots
Here are some more plus one in Portrait mode!
Rom explanation
Raymond,
Thank you for this as well as the rom explanation. I've been trying to get it to work with Bionix V1.3.1 and now I know the problem.
Click to expand...
Click to collapse
Wow, that was fast! I hadn't finished setting things up yet, lol! That reminds me that it works fine if you are not using exchange and I should add that to the OP!
I saw in another post that you have one that gets by the security lock tool. Can you post that version.
Thanks
Sent from my Vibrant T959 using XDA Premium App
Seems like exchange issues are dependant on the version of the exchange server that someone is synching with. I had all kinds of issues when my job had exchange 2007. Now they are running 2010 and I have not had any issues with stock or tab versions.
Sent from my Vibrant T959 using XDA Premium App
email.apk
I saw in another post that you have one that gets by the security lock tool. Can you post that version.
Thanks
Click to expand...
Click to collapse
Yes, I can. That one is the stock version however. I think I can find it although it is not in a flashable. If you need it that way, let me know.
XDA member, djmz, modded this one.
Exchange 2010
Seems like exchange issues are dependant on the version of the exchange server that someone is synching with. I had all kinds of issues when my job had exchange 2007. Now they are running 2010 and I have not had any issues with stock or tab versions.
Click to expand...
Click to collapse
Thanks for that information!
Can you post tab version with sec bypass. Thanks.
The stock one did work with no security lock down..
Sweet
Sent from my Vibrant T959 using XDA Premium App
"It has been tested and reported working perfectly in both Bionix Frost and Simply Galaxy/Sweet Honey, both 2.2.1 Roms."
Raymond, do you use it with Trigger without any issues?
Security bypass
Can you post tab version with sec bypass. Thanks.
The stock one did work with no security lock down..
Sweet
Click to expand...
Click to collapse
Sorry it took me so long to reply, but I can't connect in Firefox for some reason today either on Windows or Ubuntu and IE isn't working so fast either although it is working. Anyway, sad to say I don't know of a Tab version with the security disabled. There were two tools able to do that made for use with HTC phones. Other devs modded those applications and got it working for other devices. Problem was no one managed to do it for the Galaxy Tab version that I know of. It was about that time that Froyo 2.2.1 was released and all efforts seemed to die out. I did try to contact smoothone and let him know there was a tool to remove security, but he had received a ban from XDA and was unreachable. Another user posted that he was leaving xda after his ban. If you have the ablility, I can put you in touch with those threads tonight if you want to take a crack at modding it for the Tab version.
Edit: I'll try looking into it tomorrow also, but I can make no promises of success.
flashable zip
"It has been tested and reported working perfectly in both Bionix Frost and Simply Galaxy/Sweet Honey, both 2.2.1 Roms."
Raymond, do you use it with Trigger without any issues?
Click to expand...
Click to collapse
Yes I do, but I don't use exchange. I use it to access both my yahoo and gmail accounts. The only strange thing that happens is I get an error message when I use the app while connected to my wifi, but all the emails load anyway.
If you have the threads handy I'll take a look.
Thanks
is there a certain way you have to set this up? i went to setup my yahoo and it keep giving me invalid username or password...
Flashable Gtab email app
If you have the threads handy I'll take a look.
Thanks
Click to expand...
Click to collapse
I had very little chance of finding this again but luckily I came by my old post to, smoothone. That link is the ticket to one of those apps I told you about. I'll try for the other one tonight!
I don't know where you are on this, but I think I've found something else you could use to solve the exchange problems with the Galaxy Tab once and for all. [APP] **Updated 12/27/2010** Email.apk - Gingerbread src code w/o Exchange security I guess the idea is to remove the ability of the app the look for a security code. I don't know, it's all French to me, LOL!
http://forum.xda-developers.com/showthread.php?t=775007
I tried to pm you, but that wouldn't go through. If you do anything with this, let me know. It would be nice to have this app working for those using exchange on what is now called the 'Obsidian' Rom again!
Click to expand...
Click to collapse
Edit: Found it! This is the thread where that stock app with the security removed originated. Djmz, I think did it. http://forum.xda-developers.com/showthread.php?t=655649
RaymondPJR said:
I had very little chance of finding this again but luckily I came by my old post to, smoothone. That link is the ticket to one of those apps I told you about. I'll try for the other one tonight!
Edit: Found it! This is the thread where that stock app with the security removed originated. Djmz, I think did it. http://forum.xda-developers.com/showthread.php?t=655649
Click to expand...
Click to collapse
Thanks for the link, I was able to get the new tab email client working with no security policy getting pushed down. Confirmed working on Sweet Honey Exchange server 2010. Modified client attached for anyone that wants to try it out.
Flashable Gtab email app
is there a certain way you have to set this up? i went to setup my yahoo and it keep giving me invalid username or password...
Click to expand...
Click to collapse
Sorry I missed you post earlier. I used to get that error message when connected to wifi on my yahoo account. I just checked, and I don't get it anymore. (Strange) I would try deleting your yahoo account on the phone and going to menu>setting>applications>manage applications>all tab> scroll down to account and sync settings (actually it's third in the list on my phone) tap that and delete any cache and data (if there is any). Then scroll down to the email app and delete cache and data for that (there definitely should be some). Then reboot and reset your yahoo account. Let me know if that works.
Edit: Sorry I forgot all about Imap! Something changed when setting up yahoo in android from my last rom to this one. I had the instructions in my file the whole time. The setup menu on the phone will take you through the incoming server settings first (incoming server,then incoming port, then check a box for 'ssl' required...) and then you can set up the outgoing server settings.
IMAP is another way you can get Yahoo! Mail on your phone. Using IMAP you can download messages with your mobile client, so you can access your mail even when not connected to the mobile Internet.
*
How to set up Yahoo! Mail with your mobile client using IMAP
On your phone, press < Home >, then open the Email application.
On the 'Your accounts' page, select Next to get started with setup.
Enter your full Yahoo! address and password, then select Next.
On the next screen, you can give the account a nickname and choose the name to display on your outgoing messages. Tap Done.
*
If prompted, supply the following information:
Incoming Server - imap.mail.yahoo.com
Outgoing Server - smtp.mail.yahoo.com
Incoming Port - 993 (requires SSL)
Outgoing Port - 465 (requires SSL)
Username: full email address ([email protected])
Password: is the password you login to Yahoo! with
Click to expand...
Click to collapse
Thanks for the link, I was able to get the new tab email client working with no security policy getting pushed down. Confirmed working on Sweet Honey Exchange server 2010. Modified client attached for anyone that wants to try it out.
Click to expand...
Click to collapse
You certainly are fast! You know, I pm'd several devs about doing what you did today and never got a reply. Thank you so very much! I have a question though: Since you had no problems with the original or stock versions with exchange 2010 why did you want a version minus the security feature? And, do you mind if I place you .apk in a flashable zip and offer it to 2.2 users for testing (I'll make sure to credit you). Security wasn't the only problem with the Tab email unfortunately. I'd like to get some feedback from exchange users still on 2.2 Roms.
I was sick of using pin mode to unlock my phone every time I locked it. Keep in mind there is a purpose of the security tools, prevent unauthorized access and remote wipe incase your phone gets lost. I am actually using delay lock app from market with this setup so that the phone will prompt for pin after a set period of time, but not every time I close out. Go ahead and make a flashable if you would like, hopefully it will be useful for others.
Sent from my Vibrant T959 using XDA Premium App
SGH-i777 running CM 7.1.0 on Android 2.3.7. Carrier is obviously AT&T.
I can't for the life of me figure out how to add my Exchange account to the stock e-mail program. I've tried:
* Countless variations of server, domain, and username settings. I've followed this guide **can't post link** and several other guides. I do have access to my company's server information, and while I'm not sure which server is actually being used, I've tried them *all*, several times, and gotten nowhere. With a WiFI connection (no firewall) and just 3G data, signed in or signed out of Outlook Anywhere. No luck, just "Unable to open connection to server".
* K-9 connected to my account, but I was unable to see any e-mails - none would load, even when I had it force check. So I uninstalled it (would rather use the stock app anyway).
Is this a problem with my signal? I read that someone got help from their carrier - they made a custom APN, but that was in another country so I'm a bit skeptical. Can't call Samsung (it's Sunday) and their website offers no help. It's possible my IT doesn't allow phones to read mail, but that's highly unlikely - we've got lots of employees in the field, so this seems like common sense.
I did a lot of digging and this might be an old issue, but it gets pretty technical and I'm obviously a n00b.
What am I missing here???? PLEASE fill me in - I've put hours into this!!
It's quite possible that your IT group who manages your Exchange environment isn't allowing non-approved devices to connect. Typically these are security-certificate based and/or mandatory VPN requirements. I would suggest asking your Exchange administrator in your IT department about this policy.
Under Domain/username, did you try putting the "\" in front of your username? To configure mine I did this and had to use the host name as the Exchange server. Some things to try anyway if you haven't already.
Also ran into issues setting up under a public wifi at work, had to use the ATT network to make it connect for some reason.
I have my work exchange account set up.
Are you making sure to connect to the external exchange server (sometimes different from internal)?
Have you asked your administrator for exchange login details (my IT dept sent out a company-wide email once with those details)?
You might have to type the server name in manually if it doesn't auto-detect (the case with my work email).
Now, my work isn't as strict, but as the previous poster said; you're exchange server might not allow unauthorized devices to connect. In which case you'll have to contact your IT dept.
They may have simply blocked all android devices (until recently didn't support hardware encryption, and spoofed exchange permissions). If that's true, educate them.
The server name may be a link rather than a server name. Ours is mibile.XXXXX.com for example.
probably related to your company's settings. I run my own exchange server and got it sync'd fine with the current cyanogen nightly
I had problems with the stock email and our ms exchange server. I could set it up, but after a while it stopped syncing and I could never really get it back to work. I switched to Touchdown, and after a little trial and error with setup, it's working fine for me. There is a trial version for 30 days or so that you could give a shot. Happy to give you some pointers.
AtlanM87 said:
I had problems with the stock email and our ms exchange server. I could set it up, but after a while it stopped syncing and I could never really get it back to work. I switched to Touchdown, and after a little trial and error with setup, it's working fine for me. There is a trial version for 30 days or so that you could give a shot. Happy to give you some pointers.
Click to expand...
Click to collapse
+1 for touchdown. I've been using it for about a year. It's far superior to any exchange solution the Google offers. I only wish it would populate Google calendar as it does the Google contacts. The UI is getting dated as well. I wish they would come out with a cosmetic update or theme capability.
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Here I am asking this same old question again on yet another Android phone. Maybe I should just take a hint and get a phone with real exchange support yeah?
I have a Droid RAZR MAXX , about 30 minutes old.
Anyhow, apparently NO ONE uses exchange or I'm the ONLY ONE with this issue.
Press Settings
Press Accounts
Press Add Account
Press Corporate Sync
...
.....
What the **** am I supposed to do with just "Email" and "Password?"
Where am I supposed to enter my domain, my server, and the other options that go along with exchange?
Who approved this? This is even less usefull than just activesync, it doesn't work at all.
Anyone use exchange or understand where the mystery settings are?
**UPDATE** I THINK, I just lost about 80 IQ points when I found this. This could possibly be the saddest fail in exchange history..
https://motorola-enterprise.custhel...roid-razr-maxx-corporate-sync-email-settings?
Don't feel bad. I just returned a Galaxy Nexus because I was unable to get my Exchange account working. I figured out how to get all the info into the corporate sync settings and got excited when it said it worked. Alas, it refused to actually get any mail or sync any folders.
So I downloaded Touchdown. I was unable to even get that working with my Nexus. With the Maxx I still wasn't able to get it working with Activesync, but at least I can get it working with polling. I hate the idea of paying an extra $20 for Touchdown, but in the end I think it's probably worth it.
Wow. I knew the workaround, but had no idea they'd actually make that official. That's hilariously unprofessional. All the same, points to them for putting it up there when they knew people were having problems..
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Well.. So much for moto blur..
Sent from my XT910
What the heck are you complaining about? Just enter the email and password and it will try to configure on the basis of that. If it is not able to do that it will ask for the server and other info.
Szadzik said:
What the heck are you complaining about? Just enter the email and password and it will try to configure on the basis of that. If it is not able to do that it will ask for the server and other info.
Click to expand...
Click to collapse
Except when it doesn't, and just says it is unable to connect, offering no option to enter the server name. Have a look at the linked knowledgebase article.
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What is the section "Server settings" in Account settings for then? I am using the Exchange server on my RAZR from the first day I bought it. The corporate mail is excellent a reliable.
I set up the name of the server and login including domain name and password. The last option is proxy. That is all you need.
Wow... wish I'd known this before purchasing Enhanced Email. It's a nice program, but the only reason I needed it was because the stock mail program wouldn't let me set up my exchange email after the first OTA update from VZW.
Live and learn.
For some reason on the Maxx when you go into Corporate Account/Sync, there only 2 options
Email Address
Password
No other options are available. Menu button does nothing. Period. It wasn't until I stumbled upon the dumbest feature ever that I knew to use any current account that I have access to (NON EXCHANGE ONLY , i.e. YAHOO, HOTMAIL, GMAIL,) in order to get those options (Domain, server, etc, ) to appear so I could edit it.
Ludacris..
Some accounts work straight off the bat, others won't. Assume it's exchange version and server implementation to blame. The problem does exist, as evident by the Moto knowledgebase link in the OP, so he posts claiming people who can't set exchange up are missing something are, well, missing something themselves.
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onslaught86 said:
Some accounts work straight off the bat, others won't. Assume it's exchange version and server implementation to blame. The problem does exist, as evident by the Moto knowledgebase link in the OP, so he posts claiming people who can't set exchange up are missing something are, well, missing something themselves.
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Click to expand...
Click to collapse
On what planet does it make any sense to to input a yahoo.com email address and password to trigger server setup, domain etc, for an exchange server? Just to make those options visible?
I could never, even on accident could do a worse job in designing this software. And I'm an idiot.
Corporate Email Autodiscover
I would suspect that the reason you're only prompted for the email address and password is that newer versions of Exchange can work with autodiscover, if properly configured. That's why when you set up an account in Outlook 2010, it asks for your email address and password to begin with. It goes out and looks for the information from DNS for your domain, and automatically gets the mail server information.
My RAZR works fine??? what's your deal
Hey i just opened a Droid RAZR MAXX and turned it on and set up my gmail account then set up my exchange 2007 account.
Here's how( maybe your doing it wrong):
- First Unlock the device's screen.
- Press home key as many times as you want, but more than 0.
- Press the settings button. Looks like 3 little lines on top of each other. It is just to the left of the little house button.
- Select Settings by touching the gear icon. - bottom left.
- Scroll down to accounts and press it. (accounts that is)
- At the very bottom touch the words "Add account"
- Now touch the little blue stamp icon that has the words Corporate Sync under it
- Enter your microsoft exchange account email address in the box that is for Email address:
- Enter your password in the box that is for Password.
- Click next on the bottom right of the screen.
Now your droid will try to connect to your companies exchange server.
If it cant it will allow you to put in server and domain information.
You have to be patient, it could be 30 whole seconds or so before it prompts you.
- Enter your companies domain name in the domain box.
- Enter your microsoft user account information in the name and password boxes.
- Enter the name of your mail server w/ the domain name at the end ie. mail.yourDomain.com
- click Next.
If you have your information correct it will work. Else check w/ your admins. If you are your admin... try again.
Ya i have been using exchange for several years with moto android phones with no connection issues. My Razr has worked fine, like stated in post im running exchange 2003 which does not offer auto config for phones, you might be running a newer version of exchange which does have auto config setup but not setup right? If your running exchange 2007 or up make sure the auto config settings on server are right because if there wrong it will fill in the wrong info and not let you enter your own server info.
Sorry to dig up this old thread, but everyone seems to be so hard core about searching for solutions before posting new threads. So I guess, better to dig up an old one.
I am having a variant of this problem. I am setting up Office365 for my company as a replacement for onsite Exchange2007. I set up a new domain just to have something to play with in test/dev. The domain I'm using is set up for the Autodiscover that a few people alluded to above, just requires a few new DNS records. It worked perfect on my Xperia Play with Android 2.3.3 that I had prior to the Razr. I just put my email and password in and boom it configured. Not so with the Razr, I don't know if this due to the Razr not using the stock Android email application or just the difference between 2.3.3. and 2.3.6.
I found this thread on the Office365 support site:
http://community.office365.com/en-us/f/160/p/25689/118705.aspx
While *I* can make that work, being an admin and all, I think it's probably way too confusing for our end users. I can imagine a greatly increased support volume should we have to go down that path with IMAP servers. Or using the Motorola method in the link closer to the top the thread, which would probably work fine for connection to the onsite Exchange server, but is more dicey on Office365 since there is no "server name" per se.
I can't imagine that this issue is going to go away. A lot of companies are moving to cloud email and Office365 is a popular choice.
---------- Post added at 04:51 PM ---------- Previous post was at 04:02 PM ----------
OK, I was able to get it working.
First, I logged into my Office365 account with a web browser, going to my inbox and then in the upper right hand corner hitting the question mark and then from the drop down menu choosing About. This is described in the link I put in my last post.
Then I went to log in using the Corporate Sync. It failed and then came back and asked me for the server name and domain. For the server information I put in the information from the Host Address field on the box that popped up from the Help-About box in the last step,
listed as: Host address: https://*********.outlook.com/owa but leaving out the OWA on the end. I left the Domain blank and entered my email account as the username, and re-entered the password (Important-it was failing before I re-entered the password.). Then it worked, came back and asked me to set a screen lock code. Yay!
Hope maybe this helps someone else.
As long as this thread was dug up (thank you BTW), I thought it important to update my situation from what I had in the 2nd post.
It turns out there was an Active Directory (AD) configuration error on my account. I figured this out by looking at the log from attempts to connect using Activesync. This lead me to the Touchdown support website which then linked to another website. Basically my account didn't have permission to create devices.
Fortunately I have a good relationship with the AD admins. I was able to configure email on my device without issue using another users credentials. This told me it should work with my accounts. So I sat down with the AD admin and we compared permissions on the 2 accounts till we eventually found the differences.
Once my account was fixed I was able to get Activesync working using Touchdown. Unfortunately I couldn't get Auto Discover to work, but manual setup worked fine. Then I set up my account using both the built-in email client and Enhanced Mail (bought it for 10 cents during Google sale). It worked fine on all 3. Even download Moxier. Turned out, of all the options, I liked the interface and options most using Touchdown so I stuck with that.
Motor's corporate email client makes one assumption I wish they would not make. They assume your Exchange administrator has properly setup autodiscovery. If autodiscovery is properly configured (that requires a proper autodiscover.domain.com address) all you need is your email address and password and everything will work. This is a really bad assumption as most people who set this stuff up are idiots.
That said, after a failure to use autodiscover the client should eventually fail to a manual setup screen for server name, domain login etc.
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wingdo said:
Motor's corporate email client makes one assumption I wish they would not make. They assume your Exchange administrator has properly setup autodiscovery. If autodiscovery is properly configured (that requires a proper autodiscover.domain.com address) all you need is your email address and password and everything will work. This is a really bad assumption as most people who set this stuff up are idiots.
That said, after a failure to use autodiscover the client should eventually fail to a manual setup screen for server name, domain login etc.
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Click to expand...
Click to collapse
I do have autodiscovery properly set up for my Office365 domain, it's no longer optional. Not even your Outlook client will connect to Office365 Exchange without autodiscovery working. As I mentioned before, there's not a server name in the traditional sense. Obviously, you can find A server name in the help-->about information when you are logged into the OWA version of Office365, but you couldn't drop that server name into a traditional Outlook setup and have it work.
My domain autodiscover works with other phones. In fact I just added a Windows Phone7 device to it last night and all I had to do was enter the email address and password. I pulled my Xperia Play out of a drawer last night and put it on the charger. It's been factory wiped and I'm going to run through the setup for my Office365 domain on it again. I just got busy doing other things last night like working out and watching the basketball game
Work Around for adding Corp Sync Account without using Touchdown
i had this problem when i went to create a Corp Sync account and did not see a place to type in the Server name ....there is a "work around" for adding a Corporate Email account without using Touchdown... type in your gmail account information let the app verify the account... once it is verified you can go back and modify the account ... you "should" see a box to type in webmail.ihostexchange.net...
Wow my iq dropped by reading this noob thread. Just open the email app click add account select other enter your email and password then press manual setup enter your domain and server your good to go it automatically syncs contacts and calendar.
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