Humm what is it with white plastic items. I remember having this problem with the original white HTC Touch.
Just now I noticed my Note has a hair line opening/crack almost dead center on the right side, about 1" from the power button. On the plastic edge between the screen edge and the chrome accent.
Anyone else experiencing this?
#SGH-I717 (Note™ ) via Tapatalk
clockcycle said:
Humm what is it with white plastic items. I remember having this problem with the original white HTC Touch.
Just now I noticed my Note has a hair line opening/crack almost dead center on the right side, about 1" from the power button. On the plastic edge between the screen edge and the chrome accent.
Anyone else experiencing this?
#SGH-I717 (Note™ ) via Tapatalk
Click to expand...
Click to collapse
Could you post a picture?
Yes I have same thing but on left side in line with the bottom of the volume rocker
Sent from the only smartphone designed by Chuck Norris
Samsung online support chat.
I spoke with online support via chat, this being the recommended action, after leaving a support ticket on Samsung Support's facebook page.
Sergio : I will be glad to assist you.
Sergio : Is there any physical damage on the device?
Clockcycle: minor scrapes
Clockcycle: this is the image http://i43.tinypic.com/11v4lkn.jpg
Clockcycle: it is a defect, not from physical damage
Sergio : Thank you for the information.
Sergio : I went through the link, Yes I can find the hair line cracked.
Sergio : Not a problem, your device will be replaced you need to contact purchase center to replace the device.
German: ok, how do I do this?
Sergio : Please visit to the purchase center along with the documents and get it replaced.
Clockcycle: what do you mean by "purchase center"? You mean the store I bought it from, AT&T?
Sergio : Yes, you are correct.
Clockcycle: They said they can not help me, I need to contact Samsung for warranty
Sergio : Thank you for the information.
Sergio : Samsung provides one year warranty for the device and other accessories from the date of purchase.
Sergio : In this situation, I suggest you please contact our voice support team for further information on your request.
Sergio : You can contact our dedicated Galaxy S phones voice support team at 1-877-EZ2GALAXY (1-877-392-4252).They are available 24/7.
Click to expand...
Click to collapse
I guess that's the next step. Really sending this back to Samsung and being without a phone while they do their thing, for such a minor cosmetic issue, I wouldn't bother.
Reason I am doing this is to make AT&T and Samsung "aware", so they don't deny the next customer that makes a claim on the same issue an exchange at the store. Without having to jump all these hoops.
EDIT: Spoke with Samsung # on the box, returned their call. It was recommended I put the phone in a case to prevent moisture, air and debris from entering the opening and damaging the screen. If that were to happen, I would be charged for the repair, as it would be considered physical damage.
Did you buy from att? This is covered by att if you bought it from them. You have to contact warranty support though. i posted the number in your other thread. Going to inspect my white note later tonight
Shame in samsung for telling you that. Subsequent damage caused by warranty defect would be covered.
Sent from my SAMSUNG-SGH-I717 using XDA App
00mred00 said:
Did you buy from att? This is covered by att if you bought it from them. You have to contact warranty support though. i posted the number in your other thread. Going to inspect my white note later tonight
Shame in samsung for telling you that. Subsequent damage caused by warranty defect would be covered.
Sent from my SAMSUNG-SGH-I717 using XDA App
Click to expand...
Click to collapse
A Google search of the number you posted in the other thread turns out to be some sort of "party chat line".
I think the correct number is 1-800-222-3111 - I am going to try my luck at another local corporate store near work, if that doesn't fly, then I will try the local DSC. Lastly I will send it in to Samsung. That comment she made about subsequent damages being considered physical damage worries me.
http://www.att.com/esupport/article.jsp?sid=56078&cv=820
clockcycle said:
A Google search of the number you posted in the other thread turns out to be some sort of "party chat line".
I think the correct number is 1-800-222-3111 - I am going to try my luck at another local corporate store near work, if that doesn't fly, then I will try the local DSC. Lastly I will send it in to Samsung. That comment she made about subsequent damages being considered physical damage worries me.
Click to expand...
Click to collapse
Sent from my SAMSUNG-SGH-I717 using XDA App
Just checked and I have the same hairline crack in the same exact location as the OP.
UGH
kevinjgray88 said:
Yes I have same thing but on left side in line with the bottom of the volume rocker
Sent from the only smartphone designed by Chuck Norris
Click to expand...
Click to collapse
GRishi said:
Just checked and I have the same hairline crack in the same exact location as the OP.
UGH
Click to expand...
Click to collapse
Please report it to Samsung and AT&T, so they know about the issue, so they can stop claiming it's not a known issue and dismiss customers with that lame excuse.
You can open a ticket on Samsung Support and post on Samsung Mobile USA and AT&T, all on facebook.
You guys able to get pictures and share them? I would love to have more evidence.
Pocket?
This question as to the culprit dawned on me..
Do you guys that have found this or similar issue happen to carry your phones in your pocket?
No I don't carry in pocket and I have the Samsung flip case. Will post pics soon
Sent from the only smartphone designed by Chuck Norris
No I don't carry in pocket. I also use the Samsung flip case.
Will post pics soon
Sent from the only smartphone designed by Chuck Norris
I was able to (almost) get a replacement at the AT&T store. Posted the solution/result in the main sub-forum.
So there is a remedy. YMMV
Hope it helps someone,
-CC
I do have a similiar problem like yours
i bought my Note on 3 Jan 2012, and used about 1 month and this minor crack suddenly appear but I didn't drop it neither hit it with anything.
i try to claim for warranty and the management refuse to change the part for me and declare it as "crack not covered by warranty", but since this is not my fault, it was their defect, why can't I claim for warranty...
btw, I'm from Malaysia... anyone able to help me with that?
N11 oneee
Sent from my X10i using XDA
I've got the same thing on my left side. I assumed it was just part of the manufacturing process, I didn't pay much attention to it. Doesn't really bother me, it's impossible to see.
Any remedy found yet? I just noticed that I also have this crack. Have not dropped the phone once and saw it when taking the case off.
Wow now I'm nervous should I return it and get a black one?
Sent from my SAMSUNG-SGH-I717 using xda premium
Lol mine is in the same spot. I should also mention the volume down rocker is sticky.
Sent from my SAMSUNG-SGH-I717 using xda premium
I think you all should pm eachother with personal information and appoint clockcycle as mediator, and have this issue acknowledged and fixed. Unacceptable. If I had a white phone I would flame the $h!t out of Samsung and rip an new hole. I would take it to.corporate and bug the Piss out of them til they fix it for each of you. Research white plastics and various resin levels and the difference between polyethylene and polypropylene, or whatever. Also Compiling the list will make it easier for each of you to get it fixed and also add some weight to your argument. As a consumer... You must demand more. IMO. Can you say class action lawsuit?
Sent from my SAMSUNG-SGH-I717 using XDA
Related
So I noticed that on my Photon screen there were two streaks which can be seen in the picture. One streak is much bigger then the other. I know the picture is pretty bad, did it on purpose so that the mystery smudges could be soon.
The weird part is that when I wipe the screen with the micro fiber cloth the screen looks brand new no smudges but it seems for some reason those two spots keep coming back as the screen gets used. Anyone have any thoughts? I have never spilled anything on the phone and I do not work in an abrasive environment. I have tried screen cleaner as well still no luck.
I wounder if sprint would fix this with TPE as wear and tear? Somehow I doubt they will though.
hmmm, well since i work at a sprint repair center, i'll just give you my personal opinion, if you brought to me, i would say it's either physically cracked or liquid damage of some kind, but i would have someone else confirm it, but, just take it to your local repair center and keep your fingers crossed it's covered if not, hey, a deductible for an insurance claim is still a lot cheaper $600
I had an issue similar to this with my evo 4g. I took it to the sprint store store and they replaced it the screen. They said it was pressure points on the screen. I have a thread posted on the evo 4g forums general section, cause just like you i was wondering if anyone knew what was wrong with. Must people said water damage...but i take good care of phones and never put them near any liquids.
So when u get a chance, search the evo 4g general forum...check out the pics of my screen and see if they're similar.
Sent from my MB855 using Tapatalk
plmiller0905 said:
I had an issue similar to this with my evo 4g. I took it to the sprint store store and they replaced it the screen. They said it was pressure points on the screen. I have a thread posted on the evo 4g forums general section, cause just like you i was wondering if anyone knew what was wrong with. Must people said water damage...but i take good care of phones and never put them near any liquids.
So when u get a chance, search the evo 4g general forum...check out the pics of my screen and see if they're similar.
Sent from my MB855 using Tapatalk
Click to expand...
Click to collapse
I'll have to take a look for this. It's definitely not water damage, I have never seen anything like this before and I have had a bunch of smart phones.
Sent from my MB855 using Tapatalk
A2CKilla said:
hmmm, well since i work at a sprint repair center, i'll just give you my personal opinion, if you brought to me, i would say it's either physically cracked or liquid damage of some kind, but i would have someone else confirm it, but, just take it to your local repair center and keep your fingers crossed it's covered if not, hey, a deductible for an insurance claim is still a lot cheaper $600
Click to expand...
Click to collapse
not sure if i agree so much with the liquid damage (but obviously it's difficult to know because it's a picture). It seems as if it is a pressure point like it was in your pocket. me being a tech i have no access to photon screens at all. so depending on how smart the tech you speak to is, it could go either through TEP or he/she would just swap it out.
flawlessbmxr said:
not sure if i agree so much with the liquid damage (but obviously it's difficult to know because it's a picture). It seems as if it is a pressure point like it was in your pocket. me being a tech i have no access to photon screens at all. so depending on how smart the tech you speak to is, it could go either through TEP or he/she would just swap it out.
Click to expand...
Click to collapse
[off topic] your username reminds me of halo 2[/off topic]
flawlessbmxr said:
not sure if i agree so much with the liquid damage (but obviously it's difficult to know because it's a picture). It seems as if it is a pressure point like it was in your pocket. me being a tech i have no access to photon screens at all. so depending on how smart the tech you speak to is, it could go either through TEP or he/she would just swap it out.
Click to expand...
Click to collapse
I hope they do help me out on this. I always treat my phones well and after this it will never be in my pocket again. I just will cross my fingers that they fix it for me and don't tell me I have to go through insurance and throw me a $100 referb
Sent from my MB855 using Tapatalk
First sprint store said it's not repairable and they didn't know what it was. Said I should contact Motorola. I guess it's off to the next one.
Sent from my MB855 using Tapatalk
This is why i ALWAYS use a screen protector....never know what kind of weird ish can happen.
kennypowders said:
This is why i ALWAYS use a screen protector....never know what kind of weird ish can happen.
Click to expand...
Click to collapse
If it is a pressure-related issue, a screen protector won't prevent that from happening
mrinehart93 said:
If it is a pressure-related issue, a screen protector won't prevent that from happening
Click to expand...
Click to collapse
Touche my friend lol
Can anyone read this [see image]? It was literally taped onto the box, outside the shrink wrap. On the backside of the note are 6 bar codes with accompanying serial/product numbers. 'Ordered the TP from Best Buy online and picked it up in a local store today (USA)...
Someone at transformerforums.com said it says "There is a bright spot on the screen" but that seems to just be only part of the text. Seriously, anyone know what that means? Are they selling me a refurbished unit as a new unit?
[EDIT] I added the second picture to show the bar codes and serial/product numbers.
Maybe best buy is just reselling the returned prime stock or Asus is sending them back refurbished as new which is probably not legal. I returned mine for that exact reason a couple days ago. My bright spot (like an led behind a sheet of paper) was a little lower than that picture shows. If you open it and it has a bright spot on the screen i wouldn't order one of these "hidden" primes again. It really makes me wonder if the two i got from best buy's secret stash were simply resold and that's why they were both defective.
I'm going to get a third at some point but it will not be until i can walk into a store, buy it and open it in the store to check it over before i walk out.
Hans, I double checked and got the same answer from my daughter-in-law.
"There is a bright spot on the screen. "
She grew up in China, has worked in US tech industry.
Yeah, it is looking BB may be selling shady refurbs as new. I may be sitting on the only hands-down proof in the 'States!
Ride525: thanks for chiming in again. Someone just added on TF forums that the rest of the characters say "confirmed" followed by someone's name.
Nice to see their very official documenting system... hand written sticky notes... very inspiring
Open it and see if there is indeed a bright spot. If there is then go ape-**** on asus
Sent from my Galaxy S2
Lock-N-Load said:
Nice to see their very official documenting system... hand written sticky notes... very inspiring
Click to expand...
Click to collapse
To be more exact, the first line says,
" 1, Bright spots on LCD" (and a square)
second line says:
"Bright spots on LCD. NG. Xia-Chang(a guy's name) confirmed".
Oh my...now that is shady...so from the looks of it, someone sent a tablet into ASUS, who confirmed the issue, and then shipped it back to Best Buy who in turn sold it as new?
So illegal if so!
ravizzle said:
Open it and see if there is indeed a bright spot. If there is then go ape-**** on asus
Sent from my Galaxy S2
Click to expand...
Click to collapse
DO NOT OPEN IT! You will lose the proof of their packaging and sealing, they could then claim your caused the damage and wrote the note yourself. Take it down to your best buy with a video camera, ask for a manager. Open the box while video taping it in front of the manager. If there is a spot on the screen walk out and file an immediate complaint with the FTC (https://www.ftccomplaintassistant.gov/) or contact a lawyer. If you were sold a "used/damaged" unit as new, that is consumer fraud and someone should be held accountable and being that it is writting in another language I doubt Best Buy is to blame.
LOL seriously? They sent you THAT?
What a friggin nightmare...
Adding a pic of the back side of the note: bar codes and serial/product numbers.
Hans, any word from Best Buy on this?
Wow, That is shocking. OMG i cannot believe it. Sue whoever is responsible and get a big heap of compensation.
Then make them send all XDA Members a non defective TF201
Test unit- octo-core tegra 4
di11igaf said:
Test unit- octo-core tegra 4
Click to expand...
Click to collapse
Huh? On hold with Asus, btw...
Hanshananigan said:
Huh? On hold with Asus, btw...
Click to expand...
Click to collapse
i believe he was being facetious.
TF201 | XDA Premium
I would have thought that this would be Best-Buys shady business practices rather than ASUS.
From what my family and friends in the US tell me, Best-Buy are fairly well known as total scumbags, but who knows.
Called Asus - the rep just said that the SSN shows that it is new. Powered it up, and no LCD screen problems. I'm having some difficulties getting Wi-Fi connected (home Fios won't get IP and WebOS hot spot connects but won't allow data transfer), but I'll work that out and take things from there.
I'm going to assume that the note regarded factory quality control and a monitor replacement, which is fine by me.
Oh And...
Oh and...
Settings --> Status --> Serial number = unknown
Surprise! I'll try one call to Asus and if it doesn't pan out, this puppy's going back to Best Buy (WiFi signal strength sucks anyway).
I just want to share my misery and frustration...
Well here's my story: I received my nexus 10 in good order (i live in singapore btw), after 5 days of use, i came home one day and found this ant stuck under the glass screen of my N10.
Can someone explain how the heck an ant can even get there?
I guess i have no choice but to ship it back to US to get a replacement.
Wow.....now that's something you don't see everyday. Talk to Google, they should send you a replacement before you send yours back. However your cc will be charged till they get your one with the ant.
Also I thought the LCD was glued to the gorilla glass 2?
lmaoo looks like that ant sure does love that sexy resolution
Koguchi9 said:
Wow.....now that's something you don't see everyday. Talk to Google, they should send you a replacement before you send yours back. However your cc will be charged till they get your one with the ant.
Also I thought the LCD was glued to the gorilla glass 2?
Click to expand...
Click to collapse
Exactly! that's what i thought to.. perhaps the ant was there since manufacture?! then today it decided to move right to the centre of the screen and die there. great.
:good:
Had to be in there during manufacture. Would be cool if you could identify the species and see where its native to.
Sent from my Galaxy Nexus using xda premium
Now that's a bug in the system :laugh:
I clicked on the thread thinking "there's absolutely no way he is talking about a real live ant". I have been proven wrong, wow.
graffixnyc said:
Now that's a bug in the system :laugh:
Click to expand...
Click to collapse
Now that's funny
Sent from my Galaxy Nexus using Tapatalk 2
samsung need to clean up their factories with some heavy duty cleaners
or replace the shed and farmhouses with some real buildings
iiiiiihhhhhhhhhhhhhhaaaaaaaaa
This is pretty funny - I'm sure they will take it back just based on the rarity of the situation lol.....Sorry dude!
Android is indeed buggy! lol
Was there any bleed?
Sent from my GT-I9300 using xda premium
skibadee said:
Was there any bleed?
Sent from my GT-I9300 using xda premium
Click to expand...
Click to collapse
The ant didn't look like it bleed to me...
At least you are not suffering from light bleed...
pg_ice said:
samsung need to clean up their factories with some heavy duty cleaners
or replace the shed and farmhouses with some real buildings
iiiiiihhhhhhhhhhhhhhaaaaaaaaa
Click to expand...
Click to collapse
I don't know where you are from, but ants are part of our lives in most countries. Even in Canada, ants is not strictly a sign of poor hygiene. In some countries or area of the world, you just expect them to be everywhere.
I don't know what your idea of a factory is, assembling a tablet does not require a surgical room or a waffer factory clearness
http://mobilesyrup.com/2012/12/12/a...gets-caught-under-customers-nexus-10-display/
looks like you my friend are popular.. or is it the ant?
tanzhjoash said:
Exactly! that's what i thought to.. perhaps the ant was there since manufacture?! then today it decided to move right to the centre of the screen and die there. great.
:good:
Click to expand...
Click to collapse
The last part made me laugh so hard hahaha rit now it's a death ant with a trollface
MatAuc12 said:
I don't know where you are from, but ants are part of our lives in most countries. Even in Canada, ants is not strictly a sign of poor hygiene. In some countries or area of the world, you just expect them to be everywhere.
I don't know what your idea of a factory is, assembling a tablet does not require a surgical room or a waffer factory clearness
Click to expand...
Click to collapse
Maybe, however a clean, dustless environment would have prevented so many returns for dust being trapped under the screen. Like mine that's gone back today .......
Sent from my GT-I9300 using xda premium
if it was asus, it wouldn't be covered under warranty, they'd make you pay to ship it to taiwan, and it'd come back with 3 ants
Now on Yahoo News Canada
http://ca.news.yahoo.com/blogs/righ...-finds-ant-trapped-under-glass-171328717.html
who have ordered in tmo store online and received their unit box sealed like tmo local store unit? the first time i ordered online i receive my device in a box that is not sealed. they just place 2 tmobile sticker to hold the box cover. when i open my unit there was a dent and scratch on the back so be aware. make sure when you receive a unit when ordered online, the unit must be sealed otherwise the unit you will be getting is a returned from someone nor refurbished.
just sharing..
PLEASE RETURN YOUR PHONE... do not accept a phone if is not sealed. thats an used one for sure ....contact tmobile and tell them they sent you a used phone when you paid for a new one ...
the box is supposed to be covered in transparent plastic...
angel.mariano said:
PLEASE RETURN YOUR PHONE... do not accept a phone if is not sealed. thats an used phone for sure ....contact tmobile and tell them they sent you a used phone when you paid for a new one ...
Click to expand...
Click to collapse
that is what i did. i cannot accept a device that has a minor issue! not with the $579 device! if some user here are sticking with some minor issue then it is not me, i always go for the way they advertise the phone. no dead/stuck pixel and a gap. the phone is advertise as zero gap device. but when htc will perfect this design just like the way they advertise it? this phone is one of the best built quality phone at the moment..
Jayr1987 said:
that is what i did. i cannot accept a device that has a minor issue! not with the $579 device! if some user here are sticking with some minor issue then it is not me, i always go for the way they advertise the phone. no dead/stuck pixel and a gap. the phone is advertise as zero gap device. but when htc will perfect this design just like the way they advertise it? this phone is one of the best built quality phone at the moment..
Click to expand...
Click to collapse
very true ..... i am getting mine wednesday , but im goin to get it in store, so i make sure everything is perfect, and in case im too lazy and order ti online or over the phone, im goin to tell them to make sure they send me a new phone ( the box covered in plastic ) since im buying a new phone, not a used one .. and yes i loooove the design of this amazing phone
angel.mariano said:
very true ..... i am getting mine wednesday , but im goin to get it in store, so i make sure everything is perfect, and in case im too lazy and order ti online or over the phone, im goin to tell them to make sure they send me a new phone ( the box covered in plastic ) since im buying a new phone, not a used one .. and yes i loooove the design of this amazing phone
Click to expand...
Click to collapse
yeah! because when i received mine was just a box no cover whatsoever just a 2 tmobile tape like i said on top post. i tried calling all t mo store in my area but only 4 store carry them and they said back order. so i was like no shyt!lol.. i already return 3 items, 1 that has 5 dead pixel it can be seen to any color and a gap. and the 2 i bought in store has 1 tiny stuck pixel top right, noticeable in black background. i don't like any minor issues in my ONE, i want it perfect so i can get what i paid for..
Jayr1987 said:
yeah! because when i received mine was just a box no cover whatsoever just a 2 tmobile tape like i said on top post. i tried calling all t mo store in my area but only 4 store carry them and they said back order. so i was like no shyt!lol.. i already return 3 items, 1 that has 5 dead pixel it can be seen to any color and a gap. and the 2 i bought in store has 1 tiny stuck pixel top right, noticeable in black background. i don't like any minor issues in my ONE, i want it perfect so i can get what i paid for..
Click to expand...
Click to collapse
not sure why people are complaining about gaps or anything that are not dead pixels since you will probably use a case with it and notice the gaps
TrueYears said:
not sure why people are complaining about gaps or anything that are not dead pixels since you will probably use a case with it and notice the gaps
Click to expand...
Click to collapse
The key word you used was "probably". Some people don't use a case. Some people want their phone to look as nice as possible. You are supposed to get what you pay for.... and this is not a cheap device.
TrueYears said:
not sure why people are complaining about gaps or anything that are not dead pixels since you will probably use a case with it and notice the gaps
Click to expand...
Click to collapse
every one of us has our own preference about build quality. me i want it just like the way they advertise the device. money doesn't grow on trees.
it doesn't matter if you use case it will not make the gap disappear, it will be there and you know it. and if you're ok with a minor defective device well that's fine with me, that is your device not mine. i just want my earned money to be worth spending on the device.
girlygirl00 said:
The key word you used was "probably". Some people don't use a case. Some people want their phone to look as nice as possible. You are supposed to get what you pay for.... and this is not a cheap device.
Click to expand...
Click to collapse
thank you!
TrueYears said:
not sure why people are complaining about gaps or anything that are not dead pixels since you will probably use a case with it and notice the gaps
Click to expand...
Click to collapse
They advertised the phone with no gaps, i get what i pay for, i dont like cases , i dont like dead pixel....i dint pay for a cheap phone , i paid for an htc one Im picky , i like everything perfect... Hopefully i answered your question
I also ordered 2 HTC One's via a local store that will ship to my home. I will make sure it is sealed. It will arrive Monday. Thanks for the heads up. Also, does 1.6 pounds sound right for 2 phones?
Thanks again
Sent from my Coconut Wireless
HawaiiD said:
I also ordered 2 HTC One's via a local store that will ship to my home. I will make sure it is sealed. It will arrive Monday. Thanks for the heads up. Also, does 1.6 pounds sound right for 2 phones?
Thanks again
Sent from my Coconut Wireless
Click to expand...
Click to collapse
Yes . 2 phones are 1.6 pounds ( including boxes and everything )
angel.mariano said:
They advertised the phone with no gaps, i gat i pay for, i dont like cases , i dont like dead pixel....i dint pay for a cheap phone , i paid for an htc one Im picky , i like everything perfect... Hopefully i answered your question
Click to expand...
Click to collapse
Can you guys show me where the advertise it with no gaps? I don't think I ever saw the exact words "no gaps" being advertised.
What about the operating system what about sense? Sometimes when you exit something it's not as smooth as other transactions. Why aren't you guys complaning about that?
Are the gaps really really that bad ?
TrueYears said:
Can you guys show me where the advertise it with no gaps? I don't think I ever saw the exact words "no gaps" being advertised.
What about the operating system what about sense? Sometimes when you exit something it's not as smooth as other transactions. Why aren't you guys complaning about that?
Are the gaps really really that bad ?
Click to expand...
Click to collapse
Its advertised as "zero gap" construction but I agree that people are too anal about it. People sending back all these devices are going to make it very difficult for carriers to replace them if it keeps up.
Sent from my SGH-T999
TrueYears said:
Can you guys show me where the advertise it with no gaps? I don't think I ever saw the exact words "no gaps" being advertised.
What about the operating system what about sense? Sometimes when you exit something it's not as smooth as other transactions. Why aren't you guys complaning about that?
Are the gaps really really that bad ?
Click to expand...
Click to collapse
operating system can be fix by updates.. it is actually zero gaps because it is a unibody device.. everything need to be flawless. people care because they want their money to be worth on spending.what if that gaps will get worse its getting older? what are you gonna do? send it to htc to get it fix? if you are ok with you device with minor issue then that is fine.sharing this to anyone who care not to anyone doesn't care.
Mine wasn't sealed. Just had two stickers holding it shut. The bag it came in was sealed though. It had the sticky cover over the phone and nothing was missing and the phone was in perfect condition.
Sent from my HTC One using XDA Premium HD app
Even if the phone had zero gaps you guys would find something to complain about.
Yeah tmobile advertises lte where is the thread to complain about that.
TrueYears said:
Even if the phone had zero gaps you guys would find something to complain about.
Yeah tmobile advertises lte where is the thread to complain about that.
Click to expand...
Click to collapse
theres no thread because we all know lte is not available everywhere "yet". he made a thread not about the gab, but about the box being open.. dont like it. dont comment
angel.mariano said:
theres no thread because we all know lte is not available everywhere "yet". he made a thread not about the gab, but about the box being open.. dont like it. dont comment
Click to expand...
Click to collapse
Ummm... Pretty sure most carriers ship in open boxes - how else do you think they get the required SIM card in there? All phones I've ever gotten from T-Mobile, going all the way back to the Sidekick II, were just sealed with a sticker.
Same thing with at&t
Same with Sprint
Same with Verizon
And Sprint didn't even use SIM cards back then.
You guys are just looking to complain.
Sent from my SGH-T999
EtherealRemnant said:
Ummm... Pretty sure most carriers ship in open boxes - how else do you think they get the required SIM card in there? All phones I've ever gotten from T-Mobile, going all the way back to the Sidekick II, were just sealed with a sticker.
Same thing with at&t
Same with Sprint
Same with Verizon
And Sprint didn't even use SIM cards back then.
You guys are just looking to complain.
Sent from my SGH-T999
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Please search on the Internet how carriers put their SIM cards inside the box and you will see how it works ... And today a tmobile representative confirmed all new htc one comes with the box covered in plastic , if is not covered, the phone is reburbished... I wish i had the conversation saved. So i could show it to you
.. There's no body complaining ... We are just giving information
The purpose is to start this thread is people can post when they got their replacement? what type of problems they facing during replacement. Try and include the following.
Carrier?
Any difference in the boxes?
Store or via mail?
Location? (city / state)
Note 7 owners have a few different options when it comes to the recalled Note 7. Here's what you need to know about How to replace Samsung Galaxy Note 7
Thanks!
VZW
Black square back of box
Store
09/21
North central CT
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Samsung Canada preorder
Black printed square on new box
Registered on the exchange site the morning it opened.
Mailed to home address, received on the 15th.
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jmitr said:
Mailed to home address, received on the 15th.
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Congrats :good: . Enjoy your handset.
Note7 replacement devices still at risk of overheating eported to a local television news network. The exact amount of complaints submitted to Samsung remains unknown. Do you guys found this problem in your exchanged device or not ?
Allen_Jolynn0 said:
Note7 replacement devices still at risk of overheating eported to a local television news network. The exact amount of complaints submitted to Samsung remains unknown. Do you guys found this problem in your exchanged device or not ?
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same question here, expecting mine tomorrow but a bit worried now after CNN News report this morning!!!
looks like this product has endless issues
any one of you guys who received replacement already experienced any sort of issues Battery, Overheat, boot-loop ....etc ?
please share your feedback
Thanks
The few affected models are being sold in Asia. My new US phone is fine.
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No reason for replacement, many news its fake..no prove for burning, so im not change my note7, 26 cases exploding its liar from some people needed fast money from sue samsung
pure BS about the problems with exchanged devices, they are even reporting a case of a note 2 burning!
I received my replacement in the mail on the 15th. It's been fine, other than the occasional stutter and lag. Stupid SD820.
The heat is on the charger this time. Even when fast charging feature is disabled. I'd expect the charger to get warm. Though my Note7 has already been replaced and firmware updated, I still disable fast charging to keep the battery from stress.
Boy Bisaya said:
I still disable fast charging to keep the battery from stress.
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That's a good technique :good:
ac-milan said:
same question here, expecting mine tomorrow but a bit worried now after CNN News report this morning!!!
looks like this product has endless issues
any one of you guys who received replacement already experienced any sort of issues Battery, Overheat, boot-loop ....etc ?
please share your feedback
Thanks
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Click to collapse
No, aside from the (still relatively small) number of fire incidents that has since been resolved with the recall, this product has no more issues than ANY other phone. It just has endless dumb journalists who jump on the hype bandwagon reporting anything that might just connect the story to a Samsung device, blowing it completely out of proportion just to get viewers/readers/clicks. All that achieves is endless knee jerk reactions from the ignorant authorities and technology illiterate public.
Even on XDA people generally come here to vent frustration about either hardware/software issues on their particular device (that's every phone XDA caters for) or to complain about a manufacturer of said device. Giving the impression that their phone is just a complete failure.
Stop worrying about news reports, enjoy your phone. In the very unlikely event you get a dud, get it replaced or refunded. Importantly, come back here and let people know how great it is! It's an awesome phone!
Eventually all this BS scare mongering will die down and we can put it behind us.
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apprentice said:
No, aside from the (still relatively small) number of fire incidents that has since been resolved with the recall, this product has no more issues than ANY other phone. It just has endless dumb journalists who jump on the hype bandwagon reporting anything that might just connect the story to a Samsung device, blowing it completely out of proportion just to get viewers/readers/clicks. All that achieves is endless knee jerk reactions from the ignorant authorities and technology illiterate public.
Even on XDA people generally come here to vent frustration about either hardware/software issues on their particular device (that's every phone XDA caters for) or to complain about a manufacturer of said device. Giving the impression that their phone is just a complete failure.
Stop worrying about news reports, enjoy your phone. In the very unlikely event you get a dud, get it replaced or refunded. Importantly, come back here and let people know how great it is! It's an awesome phone!
Eventually all this BS scare mongering will die down and we can put it behind us.
Sent from my SM-N930F using Tapatalk
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Here, here!
It is a shame, this amazing device will not get to people who could have had a great Smartphone. But this means the next Note will really be worth waiting for. The Note 7 will be the first device that my wife and I both have, she asked for it when she saw what you can do with the S Pen and digital paint.
Got my replacement today. Can't find the display scaling option in the updated firmware for the life of me.
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hackdrag0n said:
Got my replacement today. Can't find the display scaling option in the updated firmware for the life of me.
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check it under settings>display>resolution.
molanjami said:
check it under settings>display>resolution.
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I'm sure there used to be an option for changing dpi, the same as what nougat has.
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may be you are right
According to sammobile Galaxy Note 7 sales in Europe will be resumed on October 28.
According to mashable You can now use the Samsung Galaxy Note7 on planes in India.