.21 Broken Camera - Asus Eee Pad Transformer Prime

After about 5 shots my camera goes all green and blurry, a reboot fixes it then it starts again.
Soft and factory resets don't seem to cure it, anyone else getting this?
To clarify:
1: Boot Prime
2: Take Photos, Watch video for hours all is fine
3: 6/7th Picture screen begins to tear massively while taking them
4: Pictures are fine, screen in general is fine
5: Camera app is constantly tearing, video playback is tearing.
6: Reboot Prime
7: Goto 2
It seems more likely to happen if Im taking pictures of moving things, I can sit and photograph a wall for ages, try something moving and then it seems to kick in.

I don't know first hand but I scan the fourms alot and green camera = hardware failure. I heard it has nothing to do with flashing roms and anything of that sort. Green camera cannot be fixed.

I saw some threads related to camera problems. Then I saw this one a decided to take a picture. After I took it my camera view is all screen tearing. Its very bad. But it must be software because when i take the picture its a normal picture.
Sent from my ADR6300 using xda premium

Yeah its not as green as my original comment, I guess the green was an exaggeration of the green in the photos.
It is akin to extremely bad tearing though, once it occurs the effect carries over into any videos i watch too.
Reboot makes it go away but then its back a dozen or so pictures later.

this is definitely a hardware problem mine stopped working. had to go to best buy where they swiped it for a new one and the last one instock in this part of the state.. ridiculous no wonder asus has sold so few there impossible to come by
Sent from my Transformer Prime TF201 using xda premium

jondroot said:
this is definitely a hardware problem mine stopped working. had to go to best buy where they swiped it for a new one and the last one instock in this part of the state.. ridiculous no wonder asus has sold so few there impossible to come by
Sent from my Transformer Prime TF201 using xda premium
Click to expand...
Click to collapse
I'm pretty sure it can't be a hardware problem due to the way it happens.
1: Boot Prime
2: Take Photos, Watch video for hours all is fine
3: 6/7th Picture screen begins to tear massively while taking them
4: Pictures are fine, screen in general is fine
5: Camera app is constantly tearing, video playback is tearing.
6: Reboot Prime
7: Goto 2
If it was hardware failure why would reboots fix it for a certain amount of time, the pictures themselves be fine and absolutely nothing else cause this issue until I've taken a few pictures?

Same issue here and it did happen strictly after .21 update. Pics and videos are extremely noisy and blury as if they were all taken in extremely dark conditions.

astralmind said:
Same issue here and it did happen strictly after .21 update. Pics and videos are extremely noisy and blury as if they were all taken in extremely dark conditions.
Click to expand...
Click to collapse
Check that your ISO setting is not too high. 100-400 is normal. Could also be white balance setting.
I could not reproduce with .21 on mine.

I have the same problem with mine after the. 21 update. Green with static with the rear camera but if I set it to the front facing camera it is fine
Sent from my Transformer Prime TF201 using Tapatalk

kwazytazz said:
I have the same problem with mine after the. 21 update. Green with static with the rear camera but if I set it to the front facing camera it is fine
Sent from my Transformer Prime TF201 using Tapatalk
Click to expand...
Click to collapse
same here - rear facing looks like screen shot below but front facing works fine. I'm afraid this is hardware, other than it worked fine before .21.
any thoughts?

bdneuman said:
same here - rear facing looks like screen shot below but front facing works fine. I'm afraid this is hardware, other than it worked fine before .21.
any thoughts?
Click to expand...
Click to collapse
Yours is for sure a bad camera module that is a hardware fix only. Mine did the same thing. Grrr... the problems with this thing are freaking ridiculous!!!!

bdneuman said:
same here - rear facing looks like screen shot below but front facing works fine. I'm afraid this is hardware, other than it worked fine before .21.
any thoughts?
Click to expand...
Click to collapse
well great news.... i've been squeezing the camera like crazy, and now....it works...
whoops spoke too soon, stops working again

Same here
I have the same problem with camera after firmware upgrade... Hope it will be corrected in future firmware.

Sent mine in for repair Apr.2. Definitely hardware issue....

bdneuman said:
same here - rear facing looks like screen shot below but front facing works fine. I'm afraid this is hardware, other than it worked fine before .21.
any thoughts?
Click to expand...
Click to collapse
Yes, it is a hardware problem. I had the same and I sent it back to Asus for repair 3 weeks ago. They decided to send me a cheque for a buyback instead.
I am now waiting for the cheque to come. May be you should send yours back too.

Related

[Q] Is it normal that the back camera lens makes noise?

When I open camera app, the back camera lens moves front and back and makes 'clicking' noises as it sort of hits the glass in front it. When taking photos, cant hear any noise. but when switching to video recording mode, the same 'clicking' noises happens again. And switch back to photo shooting mode, the noises persist.
Is this normal? the noise the lens makes?
leonl_w said:
When I open camera app, the back camera lens moves front and back and makes 'clicking' noises as it sort of hits the glass in front it. When taking photos, cant hear any noise. but when switching to video recording mode, the same 'clicking' noises happens again. And switch back to photo shooting mode, the noises persist.
Is this normal? the noise the lens makes?
Click to expand...
Click to collapse
there shouldnt be an audible noise when Focusing, but certainly when switching from Photo/video there will be a slight noise as the Aperture/Stutter opens/closes etc, its not a major problem
Greenie-UK said:
there shouldnt be an audible noise when Focusing, but certainly when switching from Photo/video there will be a slight noise as the Aperture/Stutter opens/closes etc, its not a major problem
Click to expand...
Click to collapse
I went to a Carphonewarehouse shop, and tried their demo phone, the lens doesn't make any noise. Besides, in my case, the lens physically moves front and back when you open the carema app and swith between photo/video shooting modes.
My camera does move and makes a slight noise when turning it on or switching to video mode. I assume that is normal behavior. Can't remember if it acted the same when buying the phone, meanwhile i changed the rom from KE1 to KE5 and updated camera from SamsungApps twice.
I had the same problem, it "clicks" two times if you activate the camera. Sometimes (but very seldom) I could even feel the "clicks" while holding the phone.
In some other thread I read a quoted statement from Samsung support that this is a malfunction and the camera will take damage over time.
Since I had the same problem, I contacted support and they asked me to factory reset my phone. That did not help and so they asked to send my phone in for checkup/repair.
Well, it should have arrived today at their repair facility, so I'll just have to wait and see...
yea, i thought i already broke the camera ;-)
Looks like majority, if not all, of S2 cameras behave like that, so i doubt it's a flaw. Some say it's normal, some say it isn't. Guess an official reply from Samsung could make some light on this.
Well, if the Samsung support wanted me to send it in because of this issue, I doubt that this is normal.
Anyway, it really seems normal - just got my phone back. They could not retrace my problem.
Nevertheless, if its turns out to damage my camera somewhere in the future, I have the repair voucher wich should help me in this case.
EvilGeniusHST said:
Anyway, it really seems normal - just got my phone back. They could not retrace my problem.
Nevertheless, if its turns out to damage my camera somewhere in the future, I have the repair voucher wich should help me in this case.
Click to expand...
Click to collapse
So your camera still clicks twice when opening it and switching to video mode ?
This is normal, the camera checks that it's ok (the aperture). It does this sometimes when starting up the phone as well.
Is it actually touching the glass cover or does the mechanics just making the noise?
iKaosTony said:
Is it actually touching the glass cover or does the mechanics just making the noise?
Click to expand...
Click to collapse
The latter.
Just done some sets under a strong light and can confirm the lens is actually hitting some material. I assume that this is a hardware defect and will have to be fixed some time during your warranty period. When i get some time ill try make a video of it happening.
Sent from my GT-I9100 using XDA Premium App
NIK516 said:
Just done some sets under a strong light and can confirm the lens is actually hitting some material. I assume that this is a hardware defect and will have to be fixed some time during your warranty period. When i get some time ill try make a video of it happening.
Sent from my GT-I9100 using XDA Premium App
Click to expand...
Click to collapse
Actually, you will find that all OC cameras behave the same, i highly doubt that every SII device with an OC camera is broken
Ive had a few phones that do that. I wouldnt worry too much.
Well normal or not here it is, ive posted a youtube video of it happening. you can see the lens does in fact hit the glass.
I am posting this just as an insurance for all the members,so if the cameras starts failing for some reason we can prove it was happening from the very start and get some sort of defect fix?
http://www.youtube.com/watch?v=lzHza-wTpEA
NIK516 said:
Well normal or not here it is, ive posted a youtube video of it happening. you can see the lens does in fact hit the glass.
I am posting this just as an insurance for all the members,so if the cameras starts failing for some reason we can prove it was happening from the very start and get some sort of defect fix?
http://www.youtube.com/watch?v=lzHza-wTpEA
Click to expand...
Click to collapse
I could bet 100 dollars that your camera version is OC. Could you please check ?
from what i can see it is down to camera firmware which makes the camera do it. i also think that why some do it and some dont is cause we have the wrong firmware for our camera on the phone. its just being able to get all the firmwares and workout which one doesnt make the noise for our phone
Can we revert back to older camera firmware without factory reset? Kinda regretting upgrading now!

[Q]Fix Blurry Camera Photos

So most of us have had our photon for a while now. This is just a general question to see if anyone has any thoughts on this.
When I got my photon I was able to take descent photos of still objects and people etc. However the more I use my Photon's camera the worse the photos seem to turn out. Now the phone cant auto focus anything. everything is blurry.
See two photos attached.
My camera settings:
Scenes: auto
Effects: normal
Flash: auto
Picture Mode: single shot
Resolution: WideScreen
Video Resolution: HD(720p)
Exposure: 0 & -1 & -2(all same results)
Storage: internal
Phone
System Version: 45.2.5
Rooted
Unlocked (Pudding)
Edit: Also tried replacing the blurCamera apk with a back up that I had from a while ago. No Luck
I was just wondering if anyone had any possible thoughts on how to fix it?
have you used it as a rock and throw it on one of the Sprint employ's before?
and now seriously...
try to change to Macro,get a lock on some close item and return to Normal?
GUARDIANBD said:
have you used it as a rock and throw it on one of the Sprint employ's before?
and now seriously...
try to change to Macro,get a lock on some close item and return to Normal?
Click to expand...
Click to collapse
Tried macro mode and back to normal without any luck. Guess ill have to try the rock method next.
Sent from my MB855 using XDA App
newalker91 said:
Throw it at one of us and we'll throw it back much harder. Better direct that aggression towards Moto there bud.
Click to expand...
Click to collapse
lol. no aggression. I actually rarely use the camera only when something interesting comes up and I dont have my real camera with me. I love the phone overall. Probably one of the best I have ever had. Just seems a bit funny that the camera worked so good and then just degraded like that. every now and then I get a nice macro shot but anything with some distance just isnt going to happen. I am more curious if it happened after the ota upgrade. Might try and get the original image and see.
original MR1 SBF?
if you do please alarm me!
newalker91 said:
My suggestion would be to try a third party camera app with touch to focus and see if your camera isnt auto-focusing properly anymore. If it isn't, return it.
Click to expand...
Click to collapse
any good app suggestions?
fx camera or camera 360 can be nice
you also have advanced camera and lightbox.
So I tried Camera 360 and the first several photos didnt work. I was like &%#$ and just took photo after photo after photo. then one came out clear. I opened the regular camera app and kept taking photos and they started focusing. My guess would be that the camera may have gotten stuck or something or maybe camera 360 just hit the spot and got things working again. I am gonna keep a close eye on this one.
Going out later for some night life fun and I am going to fill that sd card up.
newalker91 said:
If it stops working, don't wait til it's too late to swap it.
Click to expand...
Click to collapse
good point. do you know how long customers have to apply for standard insurance or just to swap it out. I normally get the insurance but just havent gotten around to it yet.
Thexfactor2011 said:
good point. do you know how long customers have to apply for standard insurance or just to swap it out. I normally get the insurance but just havent gotten around to it yet.
Click to expand...
Click to collapse
open enrollment on TEP lasts through the end of this month.
[email protected] said:
open enrollment on TEP lasts through the end of this month.
Click to expand...
Click to collapse
TEP acquired!
I've never felt like the camera on this phone was very good. even in good lighting the pictures always look grainy. Also the color on the screen seems to be off some. All reds are more noticeable on the phone. Photos of people always look like they are blushing.
Stock camera app is pretty fail for me as well. Very blurry and the colors are off.
About every 3rd picture I take is just 'ok' the rest are unusable for any thing.
I did notice however that Panoramic Pictures are very clear and colored correctly.
I realize that we are working with a cell phone camera, but I do expect much better than this, especially considering how good my epics camera was - considering it was a cell phone.
This is the only thing on this phone I really can't stand, there are a few annoyances, but this one is bad.
Kcarpenter said:
Stock camera app is pretty fail for me as well. Very blurry and the colors are off.
About every 3rd picture I take is just 'ok' the rest are unusable for any thing.
I did notice however that Panoramic Pictures are very clear and colored correctly.
I realize that we are working with a cell phone camera, but I do expect much better than this, especially considering how good my epics camera was - considering it was a cell phone.
This is the only thing on this phone I really can't stand, there are a few annoyances, but this one is bad.
Click to expand...
Click to collapse
Even my evo 3d has a better camera. Makes me upset at times but I'll live through it
Sent from my MB855 using Tapatalk
Are you using the onscreen button? If not try that instead.
Sent from my MB855 using XDA App
Using the onscreen button, make sure you hold the button, let it focus, then release for it to take the picture.
Speaking of the button options. I wonder if we will have a rom that allows the physical button to react like the on screen button.
On cm7 my evo shift allowed me to use the volume down button exactly like the onscreen button.
Sent from my MB855 using XDA App
Meh, it's a little better with the on screen. Wonder why it acts differently? Seems more natural to use than on screen button.
Sent from my MB855 using xda premium

That damn camera issue.....

Is driving me absolutely nuts. Anyone else?
imageshack.us/photo/my-images/683/20111003133747.jpg/
Same issue here
bmxant said:
Is driving me absolutely nuts. Anyone else?
imageshack.us/photo/my-images/683/20111003133747.jpg/
Click to expand...
Click to collapse
What is the issue? That picture doesn't really show much.
SPIDERTECH said:
What is the issue? That picture doesn't really show much.
Click to expand...
Click to collapse
I'm assuming it's the red-ish glow in the center? That's the only thing I notice other than my topic listed right by the mouse cursor...
Kadin said:
I'm assuming it's the red glowing in the center? That's the only thing I notice other than my topic listed right by the mouse cursor...
Click to expand...
Click to collapse
Ahhhh...gotcha. I went back and looked at it again and noticed it this time. I just got my GS2 and it's still charging, but I'll take some pics when I turn it on and post back with the results.
Is this on all pictures you take?
Here's a picture I just took...
Link
Kadin said:
Here's a picture I just took...
img4.imageshack.us/img4/9853/20111003111718.jpg
Click to expand...
Click to collapse
That's not as bad, but my Infuse had zero issues, same with my iPhone 3GS.
The lighting is pretty bad in this room as well, so that explains the difference between my photo and yours.
Edit: @SPIDERTECH: It seems to be on ALL photos in crappy lighting. Can't notice it during the day while outside.
Just googled the issue and there are tons of documented cases and complaints out there Seems to be an issue with the hardware.
Take a picture of something that isn't viewing-angle-dependent before claiming there's an issue please.
My first instinct is that the camera is somewhat IR-sensitive (this is EXTREMELY common in cell phone cameras due to lack of space for a hot mirror filter) and the screens being imaged have higher IR content when viewed dead-on. (In both pictures, the red spot appears where the camera is viewing the screen dead-on. In the first picture the camera was centered in front of the screen, in the second the camera was at the lower right aimed up and left.)
Entropy512 said:
Take a picture of something that isn't viewing-angle-dependent before claiming there's an issue please.
My first instinct is that the camera is somewhat IR-sensitive (this is EXTREMELY common in cell phone cameras due to lack of space for a hot mirror filter) and the screens being imaged have higher IR content when viewed dead-on. (In both pictures, the red spot appears where the camera is viewing the screen dead-on. In the first picture the camera was centered in front of the screen, in the second the camera was at the lower right aimed up and left.)
Click to expand...
Click to collapse
That explains a lot.....So it's not a hardware fault? Just a limitation?
Mine done the red thing with taking a pic of my screen but here is a pic I took outside
http://filehostonline.com/files/1/website/20111003_150501.jpg
bmxant said:
That explains a lot.....So it's not a hardware fault? Just a limitation?
Click to expand...
Click to collapse
I'll take a further look at it tonight, but IR sensitivity is not exactly rare in digital cameras, especially cheaper/smaller ones. Good hot mirrors (IR-blocking filters) cost money AND they're large.
Yeah I have the same problem, I took pictures of the tile floor at my parents house, and it had a red center to it also, is their a way to fix this?
Also for the love of god, why does this video camera not have image stabilization? every video is shaky as hell.
hyelton said:
Mine done the red thing with taking a pic of my screen but here is a pic I took outside
http://filehostonline.com/files/1/website/20111003_150501.jpg
Click to expand...
Click to collapse
man, that's a great yard and view there!
Hopefully no trouble here ..
Sent from my SAMSUNG-SGH-I777 using xda premium

Rear Facing Camera problem - scramble image

The issue just showed up all of a suddence. The rear facing camera would show scramble images then the camera app would crash. Also getting "cannot connecto to camera" msg at time. The front camera is fine tho so it's not a camera software issue.
Any idea? Sounds like an hardware issue.
max1001 said:
The issue just showed up all of a suddence. The rear facing camera would show scramble images then the camera app would crash. Also getting "cannot connecto to camera" msg at time. The front camera is fine tho so it's not a camera software issue.
Any idea? Sounds like an hardware issue.
Click to expand...
Click to collapse
I'll link momentarily, but several people are having rear-camera issues, most likely a loose connection somewhere since some people can squeeze the Prime and start getting proper use for a short amount of time. It's absolutely a hardware problem, you either need to RMA or preferably swap it out with your retailer.
*EDIT:
http://forum.xda-developers.com/showthread.php?t=1532032
Add me to the list. I started a thread without seeing this one. I'll ask for mine too be removed. Tried everything I can think of but must be hardware like suggested. Seemed to happen out of the blue.
buxtahuda said:
I'll link momentarily, but several people are having rear-camera issues, most likely a loose connection somewhere since some people can squeeze the Prime and start getting proper use for a short amount of time. It's absolutely a hardware problem, you either need to RMA or preferably swap it out with your retailer.
Click to expand...
Click to collapse
Okay, now that's weird. I just squeezed around the camera lens and now my camera's working. I had just rebooted and tried the camera again and it wouldn't work. Then I reread your post and squeezed pretty hard around the lens, tried it and it worked. I guess I need to hit the thanks meter for you
Mine did the same all of a sudden after 2 months of working fine,
I sent it in for RMA last Monday, Got an email last night that it has been repaired and shipped. we'll see when it arrives
GreginNH said:
Mine did the same all of a sudden after 2 months of working fine,
I sent it in for RMA last Monday, Got an email last night that it has been repaired and shipped. we'll see when it arrives
Click to expand...
Click to collapse
Just tried it this morning and I am back to the green screen. I guess the squeeze around the lens lost it's compression.
I just played around with it some more and it came back on. Just to the left of the light sensor and down a little is where I can feel it almost clicking into place. I have to press pretty hard but I can feel it wanting to connect or touch or something there.
Edit: I just isolated it. Turned the camera on after lunch and it was back to the green screen. I squeezed right where the front camera lens is and it started working. Let go for a little bit and back to it flickering and green. Guess I now know it's hardware for sure.
effezie said:
I just played around with it some more and it came back on. Just to the left of the light sensor and down a little is where I can feel it almost clicking into place. I have to press pretty hard but I can feel it wanting to connect or touch or something there.
Click to expand...
Click to collapse
I guess I'll stop blowing smoke and actually disassemble at lunch, see what I notice in the vacinity that could be causing it. Really hope this doesn't happen too often lol I'd be devastated if this happens to me.
Sent from my HTC Vision using xda premium
effezie said:
Okay, now that's weird. I just squeezed around the camera lens and now my camera's working. I had just rebooted and tried the camera again and it wouldn't work. Then I reread your post and squeezed pretty hard around the lens, tried it and it worked. I guess I need to hit the thanks meter for you
Click to expand...
Click to collapse
Holy smoke, I just did the squeeze trick and it worked. I hope it stay that way.
max1001 said:
Holy smoke, I just did the squeeze trick and it worked. I hope it stay that way.
Click to expand...
Click to collapse
I don't think it will.
My Prime is in half right here in front of me, and where you're squeezing doesn't contain any parts. I think it's just flexing the glass enough that it presses down onto rear camera and its pad/ribbon cable. That cable must get loose on the side nearest the backplate, or right underneath the little pad on the glass side.
Most likely the issue will persist for the device's life until you or a service center fixes it.
buxtahuda said:
I don't think it will.
My Prime is in half right here in front of me, and where you're squeezing doesn't contain any parts. I think it's just flexing the glass enough that it presses down onto rear camera and its pad/ribbon cable. That cable must get loose on the side nearest the backplate, or right underneath the little pad on the glass side.
Most likely the issue will persist for the device's life until you or a service center fixes it.
Click to expand...
Click to collapse
I don't think so either. I just had to squeeze it again to get it working. I think it's exactly what your saying it is.
buxtahuda said:
I don't think it will.
My Prime is in half right here in front of me, and where you're squeezing doesn't contain any parts. I think it's just flexing the glass enough that it presses down onto rear camera and its pad/ribbon cable. That cable must get loose on the side nearest the backplate, or right underneath the little pad on the glass side.
Most likely the issue will persist for the device's life until you or a service center fixes it.
Click to expand...
Click to collapse
Yea, the fix doesnt stay long. I contacted Asus CS. My GPS is completely DOA and was planning to get it service anyway. I was hoping they had a fix for the GPS before I sent it back.
max1001 said:
Yea, the fix doesnt stay long. I contacted Asus CS. My GPS is completely DOA and was planning to get it service anyway. I was hoping they had a fix for the GPS before I sent it back.
Click to expand...
Click to collapse
Lol, no, we'll never see proper GPS unless you physically mod it yourself. They dropped it quicker 'n a hot potato lol and the metal body will always interfere even with RF windows, GPS is just inherently weak.

Need help with green camera problem

So my prime has that green camera problem a lot of us are getting. The screen on my prime is popping out where the camera is. It was already popped out when I first bought it in 2012 of February. It's not until now my camera isnt working, and all it shows is green bars and purple bars then crashes the app. I've tried the pinching method. It works, but I have to pinch it pretty hard, but hard to take pictures. I got a clip to pinch it for me, kind of works. If I move to fast or take a picture in portrait, I might see purple bars and it will crash if unlucky.
I use the camera a lot on my prime. It has an amazing camera and I use it as my main camera when going out.I'm thinking about opening my Prime and try to fix the camera using some methods people posted on XDA. I;m just scared I'll mess up my prime while opening. I sent ASUS an email, even tho my bootloader is unlocked and likely they won't RMA it, plus its been a while, and prob lost warranty.
Just wondering any other ideas trying to fix my camera without opening it yet. Thank you~! .

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