I've been missing calls and Sprint asked me to bring my phone into my dumb local store. The reps ordered a replacement phone but said it was 5 to 10 day wait because they were out of stock. I just find it interesting that they are out of stock by the way they are discounting them.
Sent from my HTC EVO 3D using XDA Premium
Katt50 said:
I've been missing calls and Sprint asked me to bring my phone into my dumb local store. The reps ordered a replacement phone but said it was 5 to 10 day wait because they were out of stock. I just find it interesting that they are out of stock by the way they are discounting them.
Sent from my HTC EVO 3D using XDA Premium
Click to expand...
Click to collapse
Or...they're out of stock because the phones are severely discounted...
Katt50 said:
I've been missing calls and Sprint asked me to bring my phone into my dumb local store. The reps ordered a replacement phone but said it was 5 to 10 day wait because they were out of stock. I just find it interesting that they are out of stock by the way they are discounting them.
Sent from my HTC EVO 3D using XDA Premium
Click to expand...
Click to collapse
It's out of stock because of the fact that it will be a replacement (ie refurbished) phone. Those phones come from a completely different place than the "new" ones. Thus the wait. I've had to go through this three times already, every time my replacement phone came in around 3 days. Best of luck
walkingcorpse said:
It's out of stock because of the fact that it will be a replacement (ie refurbished) phone. Those phones come from a completely different place than the "new" ones. Thus the wait. I've had to go through this three times already, every time my replacement phone came in around 3 days. Best of luck
Click to expand...
Click to collapse
Just call HTC Directly, they are more flexible and reliable then Sprint and Assurion
Have any of you guys looked at the sprint website? This phone is now FREE with a two year contract. And they are still asking for 100 for the og EVO.
Sent from my PG86100 using xda premium
dr.chucky said:
Have any of you guys looked at the sprint website? This phone is now FREE with a two year contract. And they are still asking for 100 for the og EVO.
Sent from my PG86100 using xda premium
Click to expand...
Click to collapse
Yeah that's kinda sad.. Lol
Katt50 said:
I've been missing calls and Sprint asked me to bring my phone into my dumb local store. The reps ordered a replacement phone but said it was 5 to 10 day wait because they were out of stock. I just find it interesting that they are out of stock by the way they are discounting them.
Sent from my HTC EVO 3D using XDA Premium
Click to expand...
Click to collapse
That's cause replacements have to be ordered, DERPS, is what we called it.
Sprint cannot hand out good backstock for problems unfortunately. They order them to the store. They will let you keep your current malfunctioning phone till your replacement comes in.
I worked phone repair for them, although never used their service, t mobile ftw.
Sent from my HTC EVO 3D X515m using Tapatalk
scariola said:
That's cause replacements have to be ordered, DERPS, is what we called it.
Sprint cannot hand out good backstock for problems unfortunately. They order them to the store. They will let you keep your current malfunctioning phone till your replacement comes in.
I worked phone repair for them, although never used their service, t mobile ftw.
Sent from my HTC EVO 3D X515m using Tapatalk
Click to expand...
Click to collapse
While this is true, if they are on backorder some stores lean more towards doing an in-store exchange if they are nice enough. Some customers come in all pissed off and demand a new one in store and if your manager is as much of a pushover as mine, then they will get a new one. They use that in order to eliminate wait for that certain customer. I work service and repair for them as well.
Sent from my PG86100 using xda premium
Katt50 said:
I've been missing calls and Sprint asked me to bring my phone into my dumb local store. The reps ordered a replacement phone but said it was 5 to 10 day wait because they were out of stock. I just find it interesting that they are out of stock by the way they are discounting them.
Sent from my HTC EVO 3D using XDA Premium
Click to expand...
Click to collapse
My wife and I just went through the same thing with her phone. Had to order a replacement, was told 3 days, a week later we finally got her phone. Got the phone home only to realize that there were burn-in marks and the buttons on the bottom weren't lit correctly. Fortunately for me they had another one in the back that was much better.
I asked the rep why the 3D was back ordered and without hesitation he told me that it was due to all the issues the phone had. He claimed they replace quite a few a day (for what it's worth).
dr.chucky said:
Have any of you guys looked at the sprint website? This phone is now FREE with a two year contract. And they are still asking for 100 for the og EVO.
Sent from my PG86100 using xda premium
Click to expand...
Click to collapse
I just find that interesting because the store told me I may not get a EVO 3D. They said it might be a EVO 4G, which I stated that was not an acceptable replacement. They then stated that it might be a Galaxy S phone. So we'll see what happens.
Sent from my HTC EVO 3D using XDA Premium
Katt50 said:
I just find that interesting because the store told me I may not get a EVO 3D. They said it might be a EVO 4G, which I stated that was not an acceptable replacement. They then stated that it might be a Galaxy S phone. So we'll see what happens.
Sent from my HTC EVO 3D using XDA Premium
Click to expand...
Click to collapse
Galaxy s.... Not SII?
Sent from my PG86100 using Tapatalk 2 Beta-5
ktrotter11 said:
Galaxy s.... Not SII?
Sent from my PG86100 using Tapatalk 2 Beta-5
Click to expand...
Click to collapse
They said the new Galaxy S, so I'm thinking so. Not the smartest in my Sprint store. I'm going to be very picky for an replacement.
Sent from my HTC EVO 3D using XDA Premium
Just got the same thing from my local store. Ordered a replacement on Thurs, it was "backordered" and 5-7 business days. Picked it up today. Came in a small yellow box that I originally thought is a car charger or something.
Did you break root and restore to original?
Just wondering if the phones that were returned were rooted. I'm having trouble with mine and I'm supposed to take it in to a repair center. How do I restore it to locked state?
garmar said:
Just wondering if the phones that were returned were rooted. I'm having trouble with mine and I'm supposed to take it in to a repair center. How do I restore it to locked state?
Click to expand...
Click to collapse
Sprint doesn't care if you root your phone now so no need to restore it.
Oh and I took my phone in for a digitizer issue. Was told they had to order me a phone. The new one 'old' one had dead spots in the touch screen now they have ordered me another one. Both times the phone was backordered and there were no other phones on the 'other list'. First time phone took 3 business days to get to me. We'll see how long this one takes.
garmar said:
Just wondering if the phones that were returned were rooted. I'm having trouble with mine and I'm supposed to take it in to a repair center. How do I restore it to locked state?
Click to expand...
Click to collapse
I always flash a stock unrooted Rom before I bring my phone is repairs. They usually look for the superuser app only though so you wouldn't need to do anymore than that. I had a digitizer issue too. It took them 5 days to get it. I got lucky though, my refurb was in great condition.
Sent from my PG86100 using Tapatalk 2
Yeah no need to restore your phone. I even had a rep tell me that my phone was rooted and I said it was and they were still going to repair it.
dr.chucky said:
Have any of you guys looked at the sprint website? This phone is now FREE with a two year contract. And they are still asking for 100 for the og EVO.
Sent from my PG86100 using xda premium
Click to expand...
Click to collapse
The TMO Galaxy S II is also free with 2 year contract. Only an idiot would pay 100 for an OG Evo and 2 year contract right now.
falconey07 said:
Sprint doesn't care if you root your phone now so no need to restore it.
Oh and I took my phone in for a digitizer issue. Was told they had to order me a phone. The new one 'old' one had dead spots in the touch screen now they have ordered me another one. Both times the phone was backordered and there were no other phones on the 'other list'. First time phone took 3 business days to get to me. We'll see how long this one takes.
Click to expand...
Click to collapse
I called Sprint directly and they confirmed that the EVO 3D is out of stock now, with no idea when it will be in. When I asked what the replacement would be if they couldn't get one, I was told that I would be receiving an EVO 3D.
Sent from my HTC EVO 3D using XDA Premium
Update.
Store just called. They got the replacement phone in and it's not a EVO 3D. It's a EVO 4G, which I point blank refused. Store stated that it was a mistake and they will be returning it.
Sent from my HTC EVO 3D using XDA Premium
Related
If you buy a phone third party does insurance still cover it?
S3nt from my 3D wond3rland
Should never had issues in the past . Make sure it works tho first if you have issues later on they Will cover you.
Sent from my PG86100 using xda premium
Yes, you can buy the phone from where ever as long as your account has TEP it is covered.
Sprint will let you add TEP to any device you activate. Usually had to be within so many days. Used to be 30 days.
Sent from my PG86100 using xda premium
I bought a used Samsung Instinct ("the iPhone killer") LOL...on ebay cuz i just had to have it, and I wasn't due for an upgrade. It died within a couple months, and Sprint replaced it for me thru TEP. No problems at all.
Sent from my EVO 3D using xda premium
The Fer-Shiz-Nizzle said:
I bought a used Samsung Instinct ("the iPhone killer") LOL...on ebay cuz i just had to have it, and I wasn't due for an upgrade. It died within a couple months, and Sprint replaced it for me thru TEP. No problems at all.
Sent from my EVO 3D using xda premium
Click to expand...
Click to collapse
I remember that phone!! It was good for like a week XD
So I had to do a claim because my charger port is shot and they don't have any 3Ds to send me. I went ahead and had the phone shipped because I neeeeeed my phone, but I'm pretty upset. Am I totally screwed with a pos Samsung or do I have any options ? Buying a new phone full price isn't possible right now but I am thinking about switching carriers
Sent from my PG86100 using xda premium
After my 3rd evo I'm kinda done with HTC for a while. Plenty of development activity over there.
Rippley05 said:
So I had to do a claim because my charger port is shot and they don't have any 3Ds to send me. I went ahead and had the phone shipped because I neeeeeed my phone, but I'm pretty upset. Am I totally screwed with a pos Samsung or do I have any options ? Buying a new phone full price isn't possible right now but I am thinking about switching carriers
Sent from my PG86100 using xda premium
Click to expand...
Click to collapse
The E4GT is probably going for more than the 3D right now on ebay and stuff. Call Sprint retentions, have them give you an upgrade, sell your sammy and buy the evolte at $200. Make it happen
fpineda101 said:
The E4GT is probably going for more than the 3D right now on ebay and stuff. Call Sprint retentions, have them give you an upgrade, sell your sammy and buy the evolte at $200. Make it happen
Click to expand...
Click to collapse
I'll try that, I'm not too optimistic about it tho lol.
Sent from my PG86100 using xda premium
i might try this as well....$100 for that phone is a good deal...my charge port is about gone too. and i wouldnt call the sgs2 a POS phone. it was one of the best android phones out. its better than the evo3d IMO. did you do this online or did you call in?
I'd trade phones with you...
Sent from my PG86100 using Tapatalk 2
It's all good, I went to at&t and bought the only one-x Best Buy had..I guess it somehow didn't get stuck in customs? I'm not sure
I have 30 days to decided if I wanna keep it, I'm disappointed..but I will sell the Epic 4G touch if anyone is interested. PM me.
I pm you....
Sent from my PG86100 using XDA
My plan is to do this when the LTE comes out. It should work. I know some people get their 3Ds that way.
Sent from my ICS lovin 3D!!!
If I've helped you in any way... hit the "Thanks" button.
Is this still valid?
Sent from my PG86100 using XDA
I'd be more than willing to trade. Marylander here.
EDIT: Ooops. Didn't read the comments.
Rippley05 said:
So I had to do a claim because my charger port is shot and they don't have any 3Ds to send me. I went ahead and had the phone shipped because I neeeeeed my phone, but I'm pretty upset. Am I totally screwed with a pos Samsung or do I have any options ? Buying a new phone full price isn't possible right now but I am thinking about switching carriers
Sent from my PG86100 using xda premium
Click to expand...
Click to collapse
OP, can you verify if you received a new or refurbished E4GT?
I am going to have to file a claim because I messed up my 3d pretty bad and i'm curious as to what I may be getting.
I'd like to add here if it's not too late; the Epic Touch 4G is a fantastic phone. I strongly recommend you play with it a bit before getting rid of it.
starplaya93 said:
OP, can you verify if you received a new or refurbished E4GT?
I am going to have to file a claim because I messed up my 3d pretty bad and i'm curious as to what I may be getting.
Click to expand...
Click to collapse
I am in the same boat as well. I've cracked my second Evo 3D within 2 months of each other. I haven't cracked any of my previous phones over the past 9 years, but I've had bad luck with my 3D lol. I am also about to drop Sprint for Verizon due to coverage at and near my house, basically non-existant. I moved from Hawaii to DC because of being Military and where I am at now sucks big time. I've been here for a while and have tried the airwave thing, but my area sucks in general. I have a Verizon blackberry for work and it always has reception where my Evo and Evo3D does not. Also, has anyone else had this happen to them?
starplaya93 said:
OP, can you verify if you received a new or refurbished E4GT?
I am going to have to file a claim because I messed up my 3d pretty bad and i'm curious as to what I may be getting.
Click to expand...
Click to collapse
Curious as well.
Wait a month try to sell the epic for 300. Then u might be able to find an evo on craigslist for 400.
Sent from my PG86100 using xda premium
Cloaker said:
Curious as well.
Click to expand...
Click to collapse
Alright guys. Just for ****s and giggles I went on phoneclaim.com and filed a claim. Didn't follow through all the way but they said I would get an evo3dpur purple as my replacement and it was on back order and could take up to 3 days to get it. I never knew it came in purple and I wonder what OS it would come with.
Sent from my PG86100 using XDA
My EVO 3D has been out of commission for 2 days now. They said I won't be able to get one in my hand until at the earliest, Thursday of next week. They won't do ANYTHING for me.
eXplicit815 said:
My EVO 3D has been out of commission for 2 days now. They said I won't be able to get one in my hand until at the earliest, Thursday of next week. They won't do ANYTHING for me.
Click to expand...
Click to collapse
Damn dude. That sucks.
Sent from my PG86100 using XDA
eXplicit815 said:
My EVO 3D has been out of commission for 2 days now. They said I won't be able to get one in my hand until at the earliest, Thursday of next week. They won't do ANYTHING for me.
Click to expand...
Click to collapse
Same here. Mine since monday. Wont get one until next week on Wednesday
ok so i got this phone on the 5th i believe and ever since that day i have had a case on it but today i was with some people and they wanted to see how it looked without a case. so i took it off and gave it to him and while he was looking at it he turned to me and said "is this supposed to be bent?" so in shock i look at my phone and sure enough the metal bar or strip i guess you would say that is under the home button by the mic is dented toward the back of the phone. since im very careful with my phones and haven't dropped this phone at all and my og evo thats 2 years old doesn't have a scratch on it so i can't figure out where it came from.
so would i be able to take it to the sprint store i got it from and replace it? its just one of those things that once you saw it, it can't be unseen and its driving me absolutely nuts
isn't replacement only valid for 14 days ?
i had my evo 4g lte and 2 days after using it , it went dead.
inst1029 said:
isn't replacement only valid for 14 days ?
i had my evo 4g lte and 2 days after using it , it went dead.
Click to expand...
Click to collapse
Return to cancel is 14 days, replacement/exchange is 30 days
So you're going to take back what I'm guessing is a perfect running phone, cause a thin metal strip is slightly bent? Dude if you have no clue how it bent, then I'm sure eventually the new phone will probly bent at some point. Regarless I think you only had 14 days anyways and I'm sure the sprint store will blame you for the bent strip. I say put it and the case and forget it.
Sent from my EVO using XDA
In my experience sprint is evil.. >. >
shook187 said:
So you're going to take back what I'm guessing is a perfect running phone, cause a thin metal strip is slightly bent? Dude if you have no clue how it bent, then I'm sure eventually the new phone will probly bent at some point. Regarless I think you only had 14 days anyways and I'm sure the sprint store will blame you for the bent strip. I say put it and the case and forget it.
Sent from my EVO using XDA
Click to expand...
Click to collapse
thats what i figured. but idk its just killing me knowing its there haha
Take it back. It needs to be as close to perfect as possible.
can it be exchanged to another device ?
i purchased et4g from sprint local store on 6/3 and the guy told me i have 14 days to cancel or exchange it. On 6/15 i exchanged the et4g for evo 4g lte, the sprint employee told me it doesn't extend the 14 days exchange period.
Yeah they basically told me I'm screwed and there is nothing I can do... this is going to kill me since I'm a perfectionist. Especially with my evo's
Sent from my EVO using Tapatalk 2
PhxkinMassacre said:
Yeah they basically told me I'm screwed and there is nothing I can do... this is going to kill me since I'm a perfectionist. Especially with my evo's
Sent from my EVO using Tapatalk 2
Click to expand...
Click to collapse
You call it perfectionist, I call it a case of OCD.
Sent from my EVO using XDA
shook187 said:
You call it perfectionist, I call it a case of OCD.
Sent from my EVO using XDA
Click to expand...
Click to collapse
Yeah that to haha
Sent from my EVO using Tapatalk 2
Take it back!! Get it replaced with a brand new one!!!!
They already said they he can't. :thumbdown:
Sent from my EVO using XDA
shook187 said:
They already said they he can't. :thumbdown:
Sent from my EVO using XDA
Click to expand...
Click to collapse
He CANT cancel his service. He CAN return the phone in exchange for a brand new one
assumption said:
He CANT cancel his service. He CAN return the phone in exchange for a brand new one
Click to expand...
Click to collapse
It pass his 14 days that sprint allows.
Sent from my EVO using XDA
shook187 said:
It pass his 14 days that sprint allows.
Sent from my EVO using XDA
Click to expand...
Click to collapse
What about the warranty through HTC?
Now that I think of it, sprint is evil, and it would be a pain in the ass, but HEY, he could get lucky and get a cool rep?
assumption said:
What about the warranty through HTC?
Now that I think of it, sprint is evil, and it would be a pain in the ass, but HEY, he could get lucky and get a cool rep?
Click to expand...
Click to collapse
HTC doesn't cover physical damage.
Sent from my EVO using XDA
yeah the only thing i can do it take it to a service center and see it they can straighten it. but all sprint phones come with a 12 month manufacturer defect warranty. so maybe i can fiddle with a port or something to see if they will replace it? its a **** move but might consider it unless i can go to the sprint store when the cool guy is there. they guy there was kinda new and doesn't cut deals haha
Dun duh duh dah!
Sounds like a job for
ASSURION!
Lol
Sent from my EVO using xda premium
jackpearce said:
Dun duh duh dah!
Sounds like a job for
ASSURION!
Lol
Sent from my EVO using xda premium
Click to expand...
Click to collapse
pretty much hahaha. just got to find $100... since i don't have tep
I called Asurion for a replacement for an evo 3d. They said they don't have any in stock anymore and they wanted to give me the OG Evo. I told them no, so now they offered the Motorola photon. Should i take that? Has anyone received a better phone?
Sent from my PG86100 using xda app-developers app
Haven't people been getting the Epic 4G Touch for it?
Only accept equal or better value. Anything less talk with a Supervisor. And if that doesn't work, call another time or another day until you get what you want.
oohaylima said:
Only accept equal or better value. Anything less talk with a Supervisor. And if that doesn't work, call another time or another day until you get what you want.
Click to expand...
Click to collapse
Agreed. I work in this area, just keep asking for someone higher.
Why do people call assuron? If it is hardware defect take it to a coorporate store and get replacement. What was the reason u were asking for a replacement?
To answer your question I wouldn't take it. I would take a epic touch 4g maybe but no photon.
Sent from my PG86100 using xda app-developers app
I took the photon a while back. I was very disappointed.
Why do people call assuron? If it is hardware defect take it to a coorporate store and get replacement. What was the reason u were asking for a replacement?
Click to expand...
Click to collapse
Correct, IF it's a hardware defect. If the phone is lost, stolen, dropped in water, etc, you have to go through Asurion.
surrealmethod said:
I called Asurion for a replacement for an evo 3d. They said they don't have any in stock anymore and they wanted to give me the OG Evo. I told them no, so now they offered the Motorola photon. Should i take that? Has anyone received a better phone?
Sent from my PG86100 using xda app-developers app
Click to expand...
Click to collapse
I got a E4GT from them almost 2 months ago, but I hear that they're even backordered too, a user over in those forums reported that he had filed a claim to replace his damaged E4GT & they tried to offer him a Evo 4G Design & he turned it down because its not as close a comparable device for his E4GT, but in all fairness the Photon is comparable to the 3D, but if you're able to somehow get a E4GT then get that.
Sent from my SPH-D710 using Tapatalk 2
They offered me the OG too and told me to get it, and wait a few days for the 3D to get in stock, then they'd ship the 3D. I would have taken the photon though.
Sent from my PG86100 using xda app-developers app
Wonder what's going to happen when they run out of OG Evo's now. They going to offer Motorola StarTac's. WTF
uh60james said:
Wonder what's going to happen when they run out of OG Evo's now. They going to offer Motorola StarTac's. WTF
Click to expand...
Click to collapse
Hey, StarTacs were awesome. I never had issues with poor call quality on that beast. Great reception everywhere due to its high tech telescoping antenna.
Read, Search, Read again, ... Then Ask with Tapatalk 2
no sorry no startracs but i did have them tell me when my brother called in about getting his ip830w replaced they still have those in stock lol
Any updates as to what asurion is sending out these days? Cracked my screen and don't really want an sgs2...
Sent from my PG86100
I would absolutely take the Photon. It is better than the Epic Touch and any EVO until the LTE EVO. The Photon is one of the best phones to be released.
Sent from my EVO using xda premium
As would I... However I don't think they'd be sending us that new stuff.... More than likely if not the 3d then the sgs 2 but hell I'd almost take the old photon over that pos. I have no desire to get an lte phone until they get it near me. Last I heard Columbus Ohio isn't even on the roadmap yet.
Sent from my PG86100
Just tried to see what they were offering.....for me they were offering another 3D as replacement.
Awesome. I think I'm one of the few that doesn't actually want the sgs2. Too big and battery life doesn't compare. I never really saw the speed difference to be that big either
Sent from my PG86100
Went to BB to swap out my phone due to problems with power button, etc. Geek Squad said phone was on back order for an indeterminate time. But, they were more than willing to give me a pos loaner phone for $150 till they received them.
Sent from my EVO using xda app-developers app
iandmacdonald said:
Went to BB to swap out my phone due to problems with power button, etc. Geek Squad said phone was on back order for an indeterminate time. But, they were more than willing to give me a pos loaner phone for $150 till they received them.
Sent from my EVO using xda app-developers app
Click to expand...
Click to collapse
Yep been like that for a bit I had to exchange mine in and they said it would take a week to get so I went to the main sprint regional headquarters and they luckily had a refurbished one in stock..
Sent from my cat riding a dinosaur chasing a UFO!!
iandmacdonald said:
Went to BB to swap out my phone due to problems with power button, etc. Geek Squad said phone was on back order for an indeterminate time. But, they were more than willing to give me a pos loaner phone for $150 till they received them.
Sent from my EVO using xda app-developers app
Click to expand...
Click to collapse
I was just as sprint yesterday and they ordered me one no problem
Sent from my EVO using Xparent BlueTapatalk 2
BB=Best Buy. I bought my phone there and have black tie protection. Sprint won't touch my phone.
Sent from my EVO using xda app-developers app
CwbAnDroidCwB said:
I was just as sprint yesterday and they ordered me one no problem
Sent from my EVO using Xparent BlueTapatalk 2
Click to expand...
Click to collapse
word
Don't they offer substitutes if they're OOS?
They offered me an Epic for a $150 deductible.
Sent from my EVO using xda app-developers app
gpz1100 said:
Don't they offer substitutes if they're OOS?
Click to expand...
Click to collapse
yeah thats how i got this.
the 3d was oos.
they didnt even side swap it with the s2, they upgraded me without using my upgrade.
Got my EVO LTE refurb yesterday
Sent from my EVO using Xparent BlueTapatalk 2
I'm reading through all of these responses, and nothing besides the last response seems relevant to my original post. Best Buy offered me no upgrades or swaps or anything. They sent me over to Geek Squad whom is no in-charge of black tie protection plans. They offered me the Epic as a "loaner" phone while I waited for a replacement off back order. Everyone is talking about Sprint, etc. Sprint told me flat-out, they are not touching my phone, either Best Buy or HTC I talk to.
Sent from my EVO using xda app-developers app
Had to take mine in to BB in august they were OOS and offered a GS3 or Optimus G. I chose to wait though the GS4 was out and i knew the G2 was coming soon, no sense in getting a new old phone. Upgrade in Feb so i can wait on next years crop of phones especially if we really get the update to 4.3 and sense 5 I can hold off till all the phones are announced.
iandmacdonald said:
I'm reading through all of these responses, and nothing besides the last response seems relevant to my original post. Best Buy offered me no upgrades or swaps or anything. They sent me over to Geek Squad whom is no in-charge of black tie protection plans. They offered me the Epic as a "loaner" phone while I waited for a replacement off back order. Everyone is talking about Sprint, etc. Sprint told me flat-out, they are not touching my phone, either Best Buy or HTC I talk to.
Sent from my EVO using xda app-developers app
Click to expand...
Click to collapse
That's why if you want a Sprint device .....get it from Sprint......
Sent from my EVO using Xparent BlueTapatalk 2
CwbAnDroidCwB said:
That's why if you want a Sprint device .....get it from Sprint......
Sent from my EVO using Xparent BlueTapatalk 2
Click to expand...
Click to collapse
I get my phones from bb and have their black tie insurance. Ive had my lte replaced 3 times for damage already at no extra charge from bb and i received them all within 3 days. I used to have the 3d which i also got replaced 3 times by them at no extra charge within 3 days each time. I got my lte because the last time i broke my 3d they were oos so instead of giving me a g2 they upgraded me at no cost and without using my upgrade. I had to get a loaner about 5 months ago from them when i needed a replacement and it was only $50, which i got back when i returned it. Dont know why the op is having so much trouble but ive had nothing but great experiences every time and have nothing but good things to say about black tie insurance.
Sent from my Evo 3G LTE
Sprint doesn't do much better these days unless you paid extra for the insurance plan.
ronnienyc said:
Sprint doesn't do much better these days unless you paid extra for the insurance plan.
Click to expand...
Click to collapse
And you still have to pay a deductible for a replacement.
Sent from my Evo 3G LTE
youdug said:
And you still have to pay a deductible for a replacement.
Sent from my Evo 3G LTE
Click to expand...
Click to collapse
Im on my 4th EVO LTE....have yet to pay a single penny
Sent from my EVO using Xparent BlueTapatalk 2
I'm on my 4th refurbed EVO LTE as well... just got my newest one last week from Sprint.
Same thing with my LGOG. I bricked it a few days ago and went to get it replaced. They told me its on back order and if I don't receive one in 10 days (this was like Saturday) that I can come in and pick a phone of my choice. Anythings better than this nexus S 4g I'm using.
Sent from my Nexus S 4G using xda app-developers app
Yes, this is what they told me over the phone. $700 credit they will give me for the phone. I will either go with the one, or pay $100 more and get the Note 3.
Sent from my EVO using xda app-developers app