[Q] Please read: Need help on Dell streak 5 shutting down - Streak 5 Q&A, Help & Troubleshooting

Ok guys this is a weird one.. My dell streak 5 wont power up and when it does the side menu bars just lights up.. Sometimes the screen logo comes up and just freezes. I thought the unit is bricked I could not get in fast boot or recovery. Tried everything one morning i was able to and was able to restore the recovery and install the stock rom and booted up fine. During use, the menu bars flickers then after a few seconds the screen shuts down. Here is the weird part, i gave it a shot from what i read on some site. I place the unit in the freezer for about 30 minutes without the battery or memory card. After i removed it i placed the battery and mem card again and long and behold the unit powered up instantly and was able to use it for only 2 to 3 minutes until it started acting up again. So again i place it in the freezer just enough to make it cold and it worked again. The only way i can make it run is putting it in the freezer. Does anyone know what could be wrong or what part i need to replace? I already had it dismantled and every parts seems ok. please advise thanks.

I believe you have a hardware, not a firmware issue. It sounds like one of the components on the motherboard has failed, causing your issue. The components are wave soldered and tiny. Difficult at best to replace.

I had something similar on a streak I got off ebay 2weeks ago, power on and use for up to 15 mins and then rebooted into a never ending loop. I had to take the battery out for approx 10 mins and then it would boot up, but the same thing just happened again. I reflashed with DSC v1.0 and I have had no problems since.
I wondered if it was overheating or the battery, but notice in the notes for DSC there is a fix for a divide by 0 bug, do it may be that. I was running official 2.2.2 before flashing. I had a few problems rebooting into the Dell booting menu but finally got there.
It may be worth a go.

Please use the Q&A Forum for questions &
Read the Forum Rules Ref Posting
Moving to Q&A

You know mine did the same thing about a year ago. One day my buttons flashed and it just turned off. Now it has never turned on since then. Any ideas?

Related

[Q] HD2 Screen Defect

Long time lurker, first time poster. First, let me thank all the devs and countless others for all of the support. OK, so i've had the U.S. TMO HD2 since around launch time, and its performed like a champ until about 2 days ago. The touchscreen stopped responding all together. At the time I was running:
ChuckyDroidRom w/ shubCRAFT 1.5 (8/30 build I believe)
2.12.50.02_2 Radio
HSPL 2
Had been running android for the last 2 weeks. Screen Stopped responding in both WinMo and Android. I scrapped android, and tried a few different WinMo roms. Switched back to stock rom+radio and now with constant soft and hard resets, I can get it to work for like 5 minutes every few hours.
The only relevant threads I found dealt with individuals who encountered problems after opening the housing. Also I read that flashing the stock rom via SD brought the phone back to a repairable status if I were to send it in. I tried, extracting and renaming the signed .nbh from a stock rom, then holding vol down while powering up. I get to the boot menu and a white screen flashes briefly, and then it just reverts back to the red/green/blue/white screen. Also reformatted card countless times.
Long read, but thanks in advance. Can the screen be fixed? If not, how can I get my HD2 repair ready?
almost same prob
similair situation to yours except im running MDJs cm7 gingerbread 2.6 NAND android rom right now. my screen started doing that back when i had 2.0 of the rom yet it persists after updating. my screen will let me keep going for any length of time unless i hit standby button. that puts me in a 50/50 of the screen tanking on the lockscreen. sometimes it works after i try again. however, every single time i hold the standby button to say reboot that seems to just turn my touchscreen function off flat out. battery comes out to fix that so basically i have to pull my battery to shut it off. it hasnt stopped working in the middle of anything only whem the standby/power button gets touched. this hd2 has never fallen down either so not an oops i dropped it but it didnt crack moment lol

Automatic restarts and cause?

I find that sometimes my streak (318) seems to automatically restart in my pocket.of course I'd like to find out the cause.is there an app which shows me the uptime and a way to read any logs that may have been written just before and after the reboot?
i seem to have the same problem
Do you use SetCPU or any 3rd party apps?
Some people suggested the restarts may be caused by overclocking the CPU
I am using stock 318 rooted, without setCPU or any fixes and i also have a problem with restarts.
It is pretty random - last time happened in the morning just after disconnecting the charger after overnight charging session...
yea im running stock 2.2 318 with no mods at all and it happens more times then i would like, a few times it just shuts down on me in my pocket and stays off
I caught mine restarting once and it just stayed on the dell logo. had to pull battery and restart. 318, no mods
Restarts seem to be a problem with the streak no matter what ROM you have lots have sent there streak back me included and got a new one, this one seems to be OK now
Don't know why it happens for some and not others
carhigh said:
I caught mine restarting once and it just stayed on the dell logo. had to pull battery and restart. 318, no mods
Click to expand...
Click to collapse
Had that happen twice on my rooted 318 streak with no other mods.
Sent from my Dell Streak
Make sure it is not your battery door. It has to be on reel food or there is a switch that will shut it down. I had this problem when i first got mine i would set the phone down and it would reboot. I taped a half a business card on the back of the battery. it helps push the back out a little and ensures the back on switch makes contact.
Never had the problem again.
Battery cover
Yes the battery cover is the culprit... Try to push your battery in different are and you might see your device rebooting..
Its was the battery/battery door for me cuz since going and getting s new one I have not had a singel restart. If any of you guys are still with in your 30 days got return it
Sent from my Dell Streak using XDA App
Mine has always done it, but since going to the official O2 2.2 upgrade it now gets stuck on the Dell logo when rebooting, so I have to take the cover off and remove the battery to get it to restart properly. Interestingly it never seems to do it when I'm using it - only when I go to pick it up, I find it's either just gone off or stuck on Dell logo. I guess it must be the back so I'll go stick a train ticket behind it and hope it solves it! I've not had problems with the back being loose and can actually take the back off for several seconds before it dies... which makes me wonder if it is just a loose cover....
My 2.2 Froyo with 318 has done this twice now. Took it out of my pocket this morning to find it stuck on the Dell logo and extremely hot. When I'd done the usual battery out fix it showed it had lost about 50% of its charge. Earlier this morning it was giving me a warning about a defective charger when I unplugged it. Installed Battery Solo Widget recently so I'm wondering if that played a part in the problem.
Reboot while on the phone
Mine as well. It freezes while i was on the phone. I had to remove the battery to restart the phone. 5 hours later it rebooted itself. I have an official ROM. I have rooted my phone 3 weeks ago. I wonder if this is the reason....
I try to shake the phone just to see if it is because the battery but nothing. It starts to annoy me.
Do you think I need to send it back?
YD.
Mine got stuck on the logo with 318 and i had to re-qdl tool it to get it back going. Hapened twice. put att 1.6 back on and had problems with restarts and it going back to factory state. im on the 3 replacement now
I have a new theory on this.my EU Streak (318 froyo nonrooted) keeps resetting when in the pocket, out when I carry it in my defender case, under some short or so. It.s also warm here, so I'm starting to suspect that the reset s are temperature related.
Just now, I left home with 96 percent battery. I played some music and it stopped after ca 10 minutes. Dead. Cant revive without battery removal. I was only able to get to that another 6 or do minutes later. And then it showed the battery to be empty, red.
It must gave chewed through 90% in those 6 dead minutes.
Does anyone know of a software to monitor (and log to sd card) the internal temp, etc?
Sent from my Dell Streak using Tapatalk
And just now it rebooted itself while sitting quietly on the desk. Well ventilated. sigh
Hello, i'm having problem with my streak5 (just bought used)... It runs froyo 2.2.2.
Some times it shut down and it's not possible to restart. Every time it's necessary to plug the charger for 10-20 seconds.
The same things happen if i remove the battery: In order to restart i have to plug the recharger...
Someone has an idea?

Constant crashing then (soft?) bricked

I bought a X10i a few months ago, then the USB port broke. I sent it back to the eBay seller for a new one. I picked it up yesterday. At first, it was ok.
When I started rooting/flashing 2.1, I started getting random crashes while booting. Tried other ROMs, including official Gingerbread, but it always crashed at the lock screen. Tried to take the SD card out, and it didn't help. Then I took the SIM card out and that worked for a bit. It seemed like a bad SIM card.
Then, it started crashing even without the SIM card. I took everything out and it was still crashing. After repairing the gingerbread, the screen stopped working.
Currently, when I press the power button, the green LED flashes briefly and the unit vibrates (sometimes short, sometimes long). The screen, however, is completely dead. It doesn't light up at all, not even with "SONY ERICSSON".
Any help? I'm wondering if there's a problem with the screen.
I may end up ditching this and getting a Xperia Neo from Newegg. Ironically, it's $50 cheaper now than the price of this X10i on eBay back in July. I'd rather not have to switch, though.
Edit: I took the case apart to check the various ribbon connectors (I don't plan on returning it anyhow). They were ok. What the eBay sellers do is they take apart the entire kit and resell the original components at a higher price. When you buy one, they grab a mainboard, stick it in the case color you want, throw in some OEM charger/cables/battery, and then ship it in the original box. That's why you might receive a black X10i while the box and its IMEI label say that it's white.
Were you able to complete a flash successfully? If so what Rom and BBand are you on?
Well, after the screen stopped working, I used Flashtool to successfully flash generic gingerbread. After it didn't work, I used PC Companion. PCC successfully repaired, but the screen still doesn't turn on. I know it is running something, though. The battery gets warm.
Edit: After repairing, I think I should be on BB 71.
Edit 2: I should mention that I have two batteries (one official, one OEM that came with the phone) and the EP900 charger. Both batteries were charged overnight, so it's not a dead battery problem.
Edit 3: I was looking at some Xperia Neo/Arc threads and they mentioned that the Trim Area may have been damage (or something like that). I'll try flashing the device with the same generic Gingerbread after I get home to see if that helps. My bootloader is still locked. Might even try a 1.6 ftf.
I've tried 2.1.A.435, 2.1.B.0.1, 3.0.1.G.0.75, and SE PCC. None are working. I'm still getting a single green LED flash and vibration. No more, no less.
Edit: Also tried SEUS. No dice.
Edit: No problems flashing anything, so it is clearly some sort of soft brick. Changing thread title to reflect this.
I hate to say this to anyone, but I think you may have a hardware problem. I hope I'm wrong but the things you have done should have fixed the problem, in my thoughts the main power board," mother board" may be faulty.... Hope I'm wrong.
Yeah, I thought all that flashing would have fixed it. I'm leaning a bit towards a bad flash or something. I'll probably return to the X10 one day and replace some parts.
I just hope the Neo I just ordered won't be as temperamental. I guess I just got lucky and never had any problems with my trusty G1.
My friend's X10i also have this problem, it will connect in flash mode ONLY when I took the battery out for 10 seconds then put it back in.
The phone doesn't have sim or sd. After I flash the generic 2.3.3 it will boot, but it will randomly shuts off and does not turn on.
I have to take out the battery for 30 minutes+ then it will boot, but it will still randomly shuts off while charging or just idling for an hour or so..
x126 said:
My friend's X10i also have this problem, it will connect in flash mode ONLY when I took the battery out for 10 seconds then put it back in.
The phone doesn't have sim or sd. After I flash the generic 2.3.3 it will boot, but it will randomly shuts off and does not turn on.
I have to take out the battery for 30 minutes+ then it will boot, but it will still randomly shuts off while charging or just idling for an hour or so..
Click to expand...
Click to collapse
By "Does not turn on" do you mean at all, or won't boot?
thelastredshirt said:
By "Does not turn on" do you mean at all, or won't boot?
Click to expand...
Click to collapse
You are right, the phone died again just now. When I press the power button it does NOTHING at all, if I take out the battery for 10 sec and put it back in it will vibrate and still doesn't turn on. If I take the battery out for 30 minutes then it will boot and run perfectly fine only for an hour before it dies again.

[Q] Phone keeps resetting after startup (Internal memory/battery issue)

Hello everyone.
After several hours of googling and going through tons of pages here on xda I decided to make this post.
First, let me explain when the problem started:
The issue
Yestarday I was playing candy crush when suddenly the game started to get "laggy". I didn't think of it, exit the game and left my phone on the table. A few hours later I wanted to use it again only to find the small hard drive icon on the top saying something about Memory almost full. I clicked it and it took me to "All installed programs". I saw that it had used 1.9 gb of the total 2gb and only 20-40 mb were free. I started immediately to uninstall apps that I no longer use to see if this could help. It did for a few seconds but the memory got filled fast again.
This is when I started to search the net for solutions. The first post I read was to delete some log files so i did that. But it didn't change a thing. I thought to myself that I should make a backup of my stuff so it wouldn't go lost if I had to wipe the phone. But before I got to it my phone shut down. Now, when I turned it back on it would just start Media Scan and shortly after shut down. This is where I am now.
I am running stock ROM (have never rooted before).
What I have tried
I found the stock ROM (4.1.2 I think) and I flashed it with Odin thinking this would stop my phone from restarting. It did not.
I have tried to clear cache from Recovery Mode several times with no effect.
I have tried to wipe the phone from Recovery Mode but when I am half way through the setup process of setting up the phone for first use, it shuts down.
My battery also drops in power after the shutdown happens, so in this very moment I am waiting for the battery to charge fully so I can try to calibrate.
Please let me know if you need some additional information and I will happily provide what I can.
Thanks in advance!
You have flash stock and it still shuts down? Hardware problem. Battery old? Try with charger plugged in. Flashing stock makes it like new so there should be no faults. Id say battery is about had it. What firmware did you flash and were from?
My phone (and battery) is almost 1 year old so im still under warrenty if something fails. I just don't want to hand it in and wait weeks to get it back if I can handle it myself
Yes I flashed with stock ROM from samsung-updates.com/device/?id=GT-I9100 so it should be good.
It makes no difference if the charger is plugged or not (which I find odd cause shouldn't it be able to keep awake while on alternating current?).
At the time typing this my phone is online and I am currently backing up photos (yay!!!). What I did was to not type in PIN code so maybe the sim card is the trouble (also 1 year old). I will report back when everything is backed up.
Update:
4 seconds after entering the PIN code the phone shuts down. Also it plays about 10 silent "clicks". Can't hear if its from the phone or from the speaker.
Update2:
Alright so I tried inserting another sim card that I have which has no pin code. The phone boots (but only when plugged) but shuts down after statup, exactly the same place/ after the same time as when I use the other SIM and enter the code.
I have had it online for 5 minutes now without typing the pin so my guess is that it's some setting it loads with the sim that makes it crash (but its a wild guess).
It's also worth noting that it doesen't drop in battery capacity when it shuts down ATM.
Id still say battery problem but could be wrong.
I see some sort of flicker on the screen just before it shuts down. I don't know if this could help someone to address the problem.
For the full memory issue i solved wiping log files in the "/data/log" dir, i had almost 1000 log files, 1 MB each.
Hope this is your problem too.
There is hardly anything left in the /data folder. I have tried to delete the logs (65 mb) from Phone/log but that didn't change a thing. Im going to send the phone to the company i bought it from next week.
Ive recieved a battery that I ordered from china and the phone works now. So the problem was the battery just to let everyone know.
Glad you sorted it.

[Q] GS4 will NOT turn on

My phone has been working fine for the last year and a half regarding hardware and battery. The device itself has never given me any issues and the hardware is in pristine condition. Roughly three months ago I bought a ZeroLemon battery and case and have been using that since. The battery is also in great condition (no warping or expanding) and the case still looks brand new. BUT today when I went to use my phone (about 20 minutes after I unplugged it) I noticed it was off, and it will not turn back on at all. It will load the splash screen (it's rooted and has Xposed framework installed) but after one or two seconds it shuts of immediately. Somehow I did get it to boot into TWRP and I was able to make a quick backup, disable Xposed, run a quick factory reset and fix permissions. I flashed Cyanogen M12 and I thought everything was working fine (I was running M12 before and have been running Cyanogen for as long as I can remember.) but after 5-10 minutes the phone randomly shut off again. I have looked into this issue all day now and everyone that has had a similar problem has had battery issues. I have tried 4 different STOCK batteries today, as well as my ZeroLemon one and nothing has gotten it past the splash screen again. I am almost certain this is NOT a hardware issue but I have no idea what would cause it in the terms of software, since I haven't changed anything recently. If anyone has any suggestions please feel free to let me know. I'm looking for immediate fixes right now, so sending it back in or getting a new phone are secondary options. If you have advice just let me know in a comment or PM me, thanks guys!
Edit: At this point I can't do anything, ie: enter recovery, get the splash screen, enter odin (anything) it's like the battery is dead but the same exact battery works just fine in my friends phone.
Have you tried downloading the MDK full wipe tar, flashing it with odin, and using loki to root and bypass bootloader again?
So it turns out - after I took it apart - it has a defective power button. The actual piece that is soldered on. I don't know how to go about fixing it from here
Kind of strange but my device did the same thing today. I have tried multiple batteries with no luck. Will boot but then turn off before it reaches the boot animation. When I try to enter recovery or download mode it does the same thing.
Have either of y'all found a fix yet? My phone has the same issue (turning itself off after about 2-3 seconds after the boot animation begins).
Post number 7
Post number 8
Post number 9
Post number 10 finally
Any luck with getting the phone fixed?
ajgonzales said:
Any luck with getting the phone fixed?
Click to expand...
Click to collapse
I think he said it was an issue with his power button.

Categories

Resources