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My phone was working perfectly fine until yesterday, when I went to the pool and carelessly left my mobile phone near some humid/wet clothes. When I got my hands on it, it was /working/ or so it seemed yet I couldn't put the SIM code to unlock it. It then restarted and got stuck in a bootloop.
I removed the battery, checked the Water Damage stickies and everything seemed fine, but still wasn't working. Today I got home and dropped my phone in rice (I heard it's good in order to absord water and such) and after a while I removed it, put the baterry in but now it just gets stuck on the boot screen.
I tried going into recovery, was able to, but can't surf through the menu because volume keys don't seem to work.
Any ideas what is wrong with my device? Any suggestion for a new phone if my phone doesn't come back from the dead?
Technical data?:
Unlocked with HTCDev Unlocker, rooted, and flashed CM7.1 with no problems before.
Two year old device.
Bump and extra info about my problem.
I left my phone discharging it's battery and seeing if anything worked okay. This morning it was off and wouldn't turn on, so I put it to charge.
After some hours, I got it's LED green so I tried and turned it on. It did, but still didn't pass the Cyanogenmod bootscreen, so I tried going into Recovery, and it worked! Now I'll try to tinker it, and see if I can get it fixed.
So, if anyone out there has the same problem I have, they should try killing their battery and charging it to 100%. It seems the battery malfunctioned or is almost dead, but a man can wish and see if he can repair his gadgets.
Glad to hear it's fixed! I'm sure many others would feel the same way about your recommended remedy!
Sent from my Nexus 7 on the XDA app. GO CANADA GO
Thanks!
When I had access to the Recovery I backed up my phone and wiped dalvik and cache, then re-installed Cyanogenmod (now upgraded from 7.1 to 7.2) but I'm currently considering switching to another ROM, like an ICS'
Everything works fine, except the SIM, but I believe that's a problem on my own end (network not working)
Everything has been fine with my G for weeks. Then today, I heard the boot animation and pulled it out of my pocket to see it rebooting. I thought I had bumped the button, so no big deal. Waited for it to boot, then unlocked it and checked mail.
I set it on the couch next to me, then a few minutes later, I reached over to turn it on and it wouldn't turn on. I held the power button several times for extended periods. I finally held power and volume down and it rebooted.
Kind of alarming, since I haven't changed anything. No new apps, no hacking, rooting, modding. It's stock and I haven't changed anything about it in the last week.
Anyone else experience anything like this?
I've had the problem of random reboots and it being stuck on the yellow god screen I'm guessing download mode so your not alone. I'm sure it's a software glitch mentioned by someone earlier hopefully with the jellybeaner it gets worked out
Sent from my LG-E970 using xda premium
Yes im having this issue too, it happens on any stock rom i run. even stock roms that have been debloated like Savvy, ive tried proper custom roms but they give me a blue screen external modem crash screen more often than the random switch off i have with a stock rom. However the switch off has happened to me twice today. its happened overnight before causing me to be late for work and ive missed many phone calls.
Im sick of this issue and am currently in the midst of speaking to the seller off ebay for warranty return (it was bought new unlocked unopened from an ebay store)
Last night my phone started bootlooping very frequently. I was running the CM10 built with Samsung source that was posted in this section for a while with absolutely no problems, when suddenly the phone shut off and started doing short, quick vibrations repeatedly. Like the vibration that the phone makes when it first turns on and shows the Samsung logo. I pulled the battery but it continued once I put the battery back in. Eventually I got it to boot but soon after it booted it started again. I am now running Blackjelly v1, and though less frequent, the problem still persists...does anyone have any idea what could be causing this?
zefir738 said:
Last night my phone started bootlooping very frequently. I was running the CM10 built with Samsung source that was posted in this section for a while with absolutely no problems, when suddenly the phone shut off and started doing short, quick vibrations repeatedly. Like the vibration that the phone makes when it first turns on and shows the Samsung logo. I pulled the battery but it continued once I put the battery back in. Eventually I got it to boot but soon after it booted it started again. I am now running Blackjelly v1, and though less frequent, the problem still persists...does anyone have any idea what could be causing this?
Click to expand...
Click to collapse
Mine did the same thing... It was crazy...Nothing I did fixed it... Flashed away at any 4.2.2 Rom and It was consistent bootloop... Decided to take phone apart and clean power button (read somewhere power button gets stuck) Same issue bootloop... I odined back to stock...bam it worked...now the capacitive buttons don't work... So after booting stock I flashed TWRP recovery and attempted to flash 4.2.2 rom to no prevail, I am only capable of flashing BlackJelly v1 any other rom sends me into (App is upgrading screen after boot after apps say Starting Apps bootloop) nonstop bootloop...
I honestly wonder if my phone is the only phone that will not accecpt 4.2.2 roms...
kaljr1980 said:
Mine did the same thing... It was crazy...Nothing I did fixed it... Flashed away at any 4.2.2 Rom and It was consistent bootloop... Decided to take phone apart and clean power button (read somewhere power button gets stuck) Same issue bootloop... I odined back to stock...bam it worked...now the capacitive buttons don't work... So after booting stock I flashed TWRP recovery and attempted to flash 4.2.2 rom to no prevail, I am only capable of flashing BlackJelly v1 any other rom sends me into (App is upgrading screen after boot after apps say Starting Apps bootloop) nonstop bootloop...
I honestly wonder if my phone is the only phone that will not accecpt 4.2.2 roms...
Click to expand...
Click to collapse
It's now bootlooping like crazy. It'll turn on for like 5 minutes and then go right back to bootlooping. My USB port is kinda screwy so it's hard to odin anything. I'm at a loss for what to do.
zefir738 said:
It's now bootlooping like crazy. It'll turn on for like 5 minutes and then go right back to bootlooping. My USB port is kinda screwy so it's hard to odin anything. I'm at a loss for what to do.
Click to expand...
Click to collapse
I had boot looping problems several times now. For me, it's always been sticky power button. One time, I forgot it had that problem at work and looped for 30 minutes. I just take out the battery for about an hour, then get the power button unstuck. My button gets stuck at the bottom of the button, so I can normally mess with the top part to fix it.
So the issue has escalated even further now. It is a sticky power button, i believe, but now when the phone tries to turn on it shows both samsung logos and then shuts right back off and refuses to turn on again unless i do a battery pull...I'm not even sure if it's turning off, actually. It turns on immediately after inserting a battery into the device. But right now I have a fancy brick.
Definitly a power button issue
Sent from my SAMSUNG-SGH-I717 using xda app-developers app
Similar Issue
My phone started doing a crazy bootloop just out of the blue last night. I have never had a problem. I took the battery out to put my memory card back in. I'd been using it for my digital camera. This is not out of the ordinary. I do it all the time. But after I replaced the card, battery and cover it started this continuous boot loop. Sometimes it will go to the main screen and allow me to perform some functions, but then it goes right back to the bootloop. I am running the Padawan JB rom. I did the complete wipe, factory reset and re-flash. But it still did the bootloop. The only time it does NOT exhibit this issue is when the phone is on the charger. Then and only then it works perfectly. Is it the battery? Why will it bootloop without the charger and work fine when on the charger?
It is probably your battery
cayjominara said:
My phone started doing a crazy bootloop just out of the blue last night. I have never had a problem. I took the battery out to put my memory card back in. I'd been using it for my digital camera. This is not out of the ordinary. I do it all the time. But after I replaced the card, battery and cover it started this continuous boot loop. Sometimes it will go to the main screen and allow me to perform some functions, but then it goes right back to the bootloop. I am running the Padawan JB rom. I did the complete wipe, factory reset and re-flash. But it still did the bootloop. The only time it does NOT exhibit this issue is when the phone is on the charger. Then and only then it works perfectly. Is it the battery? Why will it bootloop without the charger and work fine when on the charger?
Click to expand...
Click to collapse
The Note won't run without a proper battery installed. I had the problem where I swapped out my dead battery for a fully charged one (I do this everyday) and all of a sudden it kept bootlooping.I spent a few hours, when I got home, flashing it back to stock etc to no avail. I could get into download mode, and download to my hearts content but when I tried to boot the phone, it looped. Samsung, samsung, samsung....
I swapped back my, now charged, spare and BAM it booted into stock android no problem. I think my first (stock samsung battery actually) is finished. Or at least has some serious issues, and the phone refuses to boot with it in but my spare (Anker battery) works fine.
I hope this works for you's, it did for me
---------- Post added at 03:27 AM ---------- Previous post was at 03:25 AM ----------
Also, if I had just charged my phone using my working battery, I would have saved myself some serious grief, and hours wasted. Here's to hoping you don't too!
Hey Guys, ive scoured google for 2 days now trying to find a way to fix my phone.
two days ago i was doing some work and i left my phone on the table, and later i found out that the battery was low and it had shut off. But when i looked at it, it was just flashing the "samsung galaxy s2 gt-i9100" text logo. (and not the animation circle logo.)
I tried turning it off, didnt work so i thought it had frozen which happens, so i took out the battery and put it back in again.
Then i tried to plug it into my recharger, and it was showing a grey battery icon and was frozen on that screen always, the screen doesnt turn off, the battery icon isn't showing that its charging. doesnt change, just shows the same empty battery grey icon with the refresh circle-arrow in the middle.
I tried taking the battery out leaving it out for 5 minutes, draining the battery from the phone by holding the power button for 10 seconds, then trying to charge the phone. Same issue, only showing the grey battery icon when trying to charge and it never changes or goes away.
SO i tried to boot up the phone, but it wont go past the samsung text logo.
I tried entering recovery, but it just freezes on the samsung text logo.
I can enter Odin download mode, and ive tried installing several different both stock, original and CMW roms, and nothing changes. (except if i use gingerbread, then the grey battery icon just keeps flashing off and on in 5 second intervals when plugged into the charger.)
Ive tried taking the battery out for 8 hours and try booting it, no change.
Ive tried changing the battery, no change (think it has low bat as well maybe).
Ive tried leaving it plugged in overnight, but that only drained whatever power i had left over in one of the batteries.
Ive tried some of the siyah and doriman kernels, and they add a loading bar which gets full on the samsung text screen,
but then freezes after that.
Im losing my mind here, ive tried almost everything i can think of. And would really appreciate any help on this.
UPDATE
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Ok so to keep this post updated for people experiencing the same issues.
IT seems there is a hardware failure in progress.
BUT i managed to get a temporary fix, it seems that by having the ear plugs connected into the earphone jack in the phone, the phone becomes somewhat usable. I was able to get into recovery, and able to flash a new stock, and its up and running, but as i said this is only a temporary solution as the real issue is that the phone is not conducting the electricity in a proper way that allowed me to recharge my batteries until i had added the earphones...
The phone becomes unusable for me when i remove the earphones again, as i believe its failing to conduct the electricity from the battery properly through the motherboard without something connected into the earphone jack..
SO for people having issues with their phones, it might be a possible way to get your phone temporarily operational again.
------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Search for Hopper8's 'Odin troubleshooting' thread, download the 3 part stock firmware linked in the thread, flash it with Odin (only if you absolutely have an I9100/I9100T though).
Edit - Doesn't sound promising though, cross your fingers doing that works.
yeah i tried hoppers guide, didnt help me.
Still stuck on the samsung screen.
Whats wierd is, if ive got the phone on charging, it wont boot to the samsung screen even, it just turns itself off
and returns to the grey battery icon again.
Hang on....Did you try flashing the 3 part firmware like I mentioned ? If you haven't, do it. If you have, it's a service centre/local mobile repair shop job.
MistahBungle said:
Hang on....Did you try flashing the 3 part firmware like I mentioned ? If you haven't, do it. If you have, it's a service centre/local mobile repair shop job.
Click to expand...
Click to collapse
Yeah, tried 3 part, even another packages with pit files bootloader and repartitioning from another guide.
still no change, still freezes at samsung text screen.
I dont want to take it to a service center, as there is none around here as far as i know. Norway.
If i can just get it into recovery mode i can prob fix it, but i cant fracking enter recovery. Its driving me insane.
Given what you've tried, no chance of fixing it yourself by the usual methods.
Either take it to a local mobile repair shop & ask them to source a 2nd hand motherboard for you & put it in, or you source one (from a 'donor' phone; a phone with a broken screen that is otherwise OK for example, search online) & either replace it yourself or pay the local mobile repair shop to do it if you're not confident enough.
have you ever flashed a rom on that before..... or is this a stock ROM phone we are talking about???
if it was a stock ROM phone....then did it receive updates over carrier network and started to install itself???
if yes then you should have not stopped it...... i have some problem with phone 3 days ago.... i downloaded latest XWMS1 released for nordic region....... phone is fixed and i am back to neatrom 5.3.1
i suggest you download XWMS1 ...and try flashing it via Odin..... might start......
keep fingers crossed
Roshan707 said:
have you ever flashed a rom on that before..... or is this a stock ROM phone we are talking about???
if it was a stock ROM phone....then did it receive updates over carrier network and started to install itself???
if yes then you should have not stopped it...... i have some problem with phone 3 days ago.... i downloaded latest XWMS1 released for nordic region....... phone is fixed and i am back to neatrom 5.3.1
i suggest you download XWMS1 ...and try flashing it via Odin..... might start......
keep fingers crossed
Click to expand...
Click to collapse
It wasn't any update or anything, it was related to the battery i think as the batt was low.
And instead of recharging the battery, it went into bootloop and started draining the battery more when it was plugged into the charger.
ive downloaded xwms1, still stuck in bootloop.
Ive even opened it up to see if it was a hardware issue, i see no flaws, all buttons work and nothing is stuck.
the phone just keeps going to the samsung logo, and wont go into recovery mode.
It can easily go into download mode, but recovery mode is just not happening.
at this point i just ordered the Xperia Z1 instead, but i still want to fix this phone and give it to my dad or something.
desidarko said:
Hey Guys, ive scoured google for 2 days now trying to find a way to fix my phone.
two days ago i was doing some work and i left my phone on the table, and later i found out that the battery was low and it had shut off. But when i looked at it, it was just flashing the "samsung galaxy s2 gt-i9100" text logo. (and not the animation circle logo.)
I tried turning it off, didnt work so i thought it had frozen which happens, so i took out the battery and put it back in again.
Then i tried to plug it into my recharger, and it was showing a grey battery icon and was frozen on that screen always, the screen doesnt turn off, the battery icon isn't showing that its charging. doesnt change, just shows the same empty battery grey icon with the refresh circle-arrow in the middle.
I tried taking the battery out leaving it out for 5 minutes, draining the battery from the phone by holding the power button for 10 seconds, then trying to charge the phone. Same issue, only showing the grey battery icon when trying to charge and it never changes or goes away.
SO i tried to boot up the phone, but it wont go past the samsung text logo.
I tried entering recovery, but it just freezes on the samsung text logo.
I can enter Odin download mode, and ive tried installing several different both stock, original and CMW roms, and nothing changes. (except if i use gingerbread, then the grey battery icon just keeps flashing off and on in 5 second intervals when plugged into the charger.)
Ive tried taking the battery out for 8 hours and try booting it, no change.
Ive tried changing the battery, no change (think it has low bat as well maybe).
Ive tried leaving it plugged in overnight, but that only drained whatever power i had left over in one of the batteries.
Ive tried some of the siyah and doriman kernels, and they add a loading bar which gets full on the samsung text screen,
but then freezes after that.
Im losing my mind here, ive tried almost everything i can think of. And would really appreciate any help on this.
Click to expand...
Click to collapse
errrrm - just a thought (and it's a real long shot) I had some strange battery drain (bootloop) issues with a brand new i9100 and it turned out that the micro sd card I was using was corrupt, took it out and it worked. Might be worth a try but like I said its a long shot. If that does not work I agree with mistahbungle and looks like you wil need to replace the mb.
Jimsilver73 said:
errrrm - just a thought (and it's a real long shot) I had some strange battery drain (bootloop) issues with a brand new i9100 and it turned out that the micro sd card I was using was corrupt, took it out and it worked. Might be worth a try but like I said its a long shot. If that does not work I agree with mistahbungle and looks like you wil need to replace the mb.
Click to expand...
Click to collapse
Yeah ive already taken out the micro sd card and sim card, didnt change anything.
Just so weird the phone is less than 2 years old. Sucks that its already llike this.
desidarko said:
Yeah ive already taken out the micro sd card and sim card, didnt change anything.
Just so weird the phone is less than 2 years old. Sucks that its already llike this.
Click to expand...
Click to collapse
I've went through this on my Hercules, T-Mobile S2. I had Android tweaker pro, removed all of the tweaks, and rebooted. It took me quite a while but I was able to get into recovery by the normal button mashing.
DO NOT HAVE THE PHONE PLUGGED INTO THE CHARGER.
PRESS THE VOLUME BUTTONS THEN THE POWER BUTTON WHILE STILL HOLDING THE VOLUME BUTTONS.
AS SOON AS YOU FEEL THE FIRST VIBRATION, LET GO OF ONLY THE POWER BUTTON!
CONTINUE TO HOLD THE VOLUME BUTTONS UNTIL YOUR RECOVERY LOADS.
THAT IS WHAT HAS WORKED FOR ME.
Sent from my Skinny Hercules
Ok so to keep this post updated for people experiencing the same issues.
IT seems there is a hardware failure in progress.
BUT i managed to get a temporary fix, it seems that by having the ear plugs connected into the earphone jack in the phone, the phone becomes somewhat usable. I was able to get into recovery, and able to flash a new stock, and its up and running, but as i said this is only a temporary solution as the real issue is that the phone is not conducting the electricity in a proper way that allowed me to recharge my batteries until i had added the earphones...
The phone becomes unusable for me when i remove the earphones again, as i believe its failing to conduct the electricity from the battery properly through the motherboard without something connected into the earphone jack..
SO for people having issues with their phones, it might be a possible way to get your phone temporarily operational again.
Please Help !!
i kinda cloned my ROM , it happened by mistake while trying to flash my kernel , now that my phone is stuck in samsung start up logo , . tried to reboot still the same result. . . :crying:
No recovery ? If that's the case, stock rom from Samfirmware, flash with Odin to get a 'clean slate' (How ? Thread stickied near top of Q&A has instructions) & re-try whatever it was you wanted to do. If you do have recovery, try a factory reset in the first instance, if that doesn't work or if you have recovery but can't do one for whatever reason, proceed with the stock flash via Odin.
Thanks
thanks a lot mate , my fone back in action. successfully flashed, now running on JB 4.3.1 on Paranoidandroid 3.99-RC2 , so far so good .:victory:
being a newbei in this field hoping for all the support
EDIT : any suggestion how to remove warning symbol (yellow triangle) while booting .
Possibly triangle away.Search to get the free version.
desidarko said:
Ok so to keep this post updated for people experiencing the same issues.
IT seems there is a hardware failure in progress.
BUT i managed to get a temporary fix, it seems that by having the ear plugs connected into the earphone jack in the phone, the phone becomes somewhat usable. I was able to get into recovery, and able to flash a new stock, and its up and running, but as i said this is only a temporary solution as the real issue is that the phone is not conducting the electricity in a proper way that allowed me to recharge my batteries until i had added the earphones...
The phone becomes unusable for me when i remove the earphones again, as i believe its failing to conduct the electricity from the battery properly through the motherboard without something connected into the earphone jack..
SO for people having issues with their phones, it might be a possible way to get your phone temporarily operational again.
Click to expand...
Click to collapse
Okay so I have managed to get it to this point after day's of grief, now please tell me I don't have to walk around with the earplugs in for ever !
RustyNail99 said:
Okay so I have managed to get it to this point after day's of grief, now please tell me I don't have to walk around with the earplugs in for ever !
Click to expand...
Click to collapse
A friend of mine had am Android phone that had a similar problem. It always showed the headphones on the status bar and Could not be heard. If you will take your phone apart then you can look for bridges in the solder points. These happen from poor construction and over heating. Fix the bridges and you should be good to go.
Sent from my Skinny Hercules
fathertomany said:
A friend of mine had am Android phone that had a similar problem. It always showed the headphones on the status bar and Could not be heard. If you will take your phone apart then you can look for bridges in the solder points. These happen from poor construction and over heating. Fix the bridges and you should be good to go.
Sent from my Skinny Hercules
Click to expand...
Click to collapse
I did take it apart and had a quick look, all seems ok. However I was not ready to junk the phone so I improvised a little, its not pretty but it works.
I had an old headphone jack which I cut down so as it would just fit into the jack point, installed Soundabout Pro app which forces the calls to come out the earpiece and not headphones voila it works. In the end it cost me a lot of time surfing countless forums, anger management control and some joy at getting it to work. Still without the help people give on this and other forums it would be a useless phone :fingers-crossed:
sweetben747 said:
thanks a lot mate , my fone back in action. successfully flashed, now running on JB 4.3.1 on Paranoidandroid 3.99-RC2 , so far so good .:victory:
being a newbei in this field hoping for all the support
EDIT : any suggestion how to remove warning symbol (yellow triangle) while booting .
Click to expand...
Click to collapse
i was also searching for the same...... since triangle did not hurt but i wanted to know if i could get rid of it......
thanks to our wonderful Dev name Phliz i could do it... i had to reflash to stock for it ofcourse but then whole effort was worthwhile .....
http://forum.xda-developers.com/showthread.php?t=1877270
this is the link.... please go through... and best of luck to remove the triangle.....
Hey there. Out of nowhere today my phone rebooted on it's own and is now stuck on the "LG Life's Good" splash screen. I have the AT&T version (H900) and bone stock everything (I have not messed with bootloaders or rooting or anything). I tried removing the battery and this also does nothing. Anyone else have this issue and know what to do to fix it?
Thanks
Update: After letting the phone sit for about 20 minutes it magically booted and is now working fine... not sure what happened.
Have you tried doing a factory reset of you phone?
1) Turn off the phone.
2) Then hold down the Volume Down and Power button together for a couple of seconds.
3) As soon as the LG logo is displayed, let go of the Power key, keep pressing the Volume Down and then press once more the Power button.
Afterwards you should see a factory reset menu on your screen.
4) Confirm process by choosing appropriate options using Volume rockers to navigate and Power button to confirm.
5) Now your phone should restart.
6) Success! The hard reset has just been completed.
I am having this same problem.
Was using Pandora and GPS. It cut off and has not come back on. I attempted to open in safe mode recovery mode l and tried to-do a factory reset.
When I did the reset It went through the erasing process but when it rebooted it stayed on the LG screen. I've tried all the "common" trouble shooting suggestions... Its been two hours now.
Any new experiences with this issue?
Im also having the same issue with my V10 - Verizon model. Watching a YouTube video and it reset and got stuck on the LG logo splash screen. Followed instructions to do a factory reset and after about 45 min of being stuck on the factory reset screen after I confirmed it reset and booted up. All data and setting were still saved, and after about 3-5 minutes it reset again and went right back to being stuck on the LG splash screen.
Any other advice? or is it just dead?
I am having the same issue with my stock AT&T V10. It randomly turned off, then I couldn't even get it to turn on. No charge screen. No Life's Good. I took out the battery and it would get to the blinking red question mark, but there is no way that I can see that I can use the phone without the battery. Sometimes the phone will boot to the LG screen, but mostly it will not. Even if it does, it will shut down after 3 mins or so.
Once I tried to hard reset it, and the phone just vibrated until i took the battery out. So I dont know whats going on. The phone has been running warm when playing Pokemon Go so maybe that's the culprit? Not like I was playing it all the time though.
Luckily I moved *most* of the new baby pictures over to the microSD. Ugh, I hope I can get the rest!
downstat said:
I am having the same issue with my stock AT&T V10. It randomly turned off, then I couldn't even get it to turn on. No charge screen. No Life's Good. I took out the battery and it would get to the blinking red question mark, but there is no way that I can see that I can use the phone without the battery. Sometimes the phone will boot to the LG screen, but mostly it will not. Even if it does, it will shut down after 3 mins or so.
Once I tried to hard reset it, and the phone just vibrated until i took the battery out. So I dont know whats going on. The phone has been running warm when playing Pokemon Go so maybe that's the culprit? Not like I was playing it all the time though.
Luckily I moved *most* of the new baby pictures over to the microSD. Ugh, I hope I can get the rest!
Click to expand...
Click to collapse
@downstat what a coincidence that i happen to have run into the exact same problems as you today. Phone turned off suddenly, wont turn off, took out and put back battery and now it goes into LG screen for a few, and it vibrates when i attempt safe mode. wth is this...
jjall said:
@downstat what a coincidence that i happen to have run into the exact same problems as you today. Phone turned off suddenly, wont turn off, took out and put back battery and now it goes into LG screen for a few, and it vibrates when i attempt safe mode. wth is this...
Click to expand...
Click to collapse
@jjall Very odd. Glad I am not the only one, though! I chatted with an AT&T service tech last night and he basically said he has no idea what is going on, but what he read about something similar indicated that the phone and all the files are most likely corrupted. Luckily I moved most of the photos over to the extra microsd, I am going to an AT&T service center to see if they can work any magic and retrieve any other files. Last night the tech started a warranty replacement and the new(ish) phone is on its way.
I did get it to boot to the white safe mode screen but was not ready to say erase all, just in case it erases the photos. I chose to restart the phone and nothing, just black. Every once in a while the phone will just vibrate for 30 seconds before shutting down while the screen is black. Other times I get the soft vibrate as though it is turning on, but nothing happens. Some times I get the LG screen, but then that just turns off. No rhyme or reason except that I at least get some response after the phone and battery have been apart for a while.
I'll update when I get back.
downstat said:
@jjall Very odd. Glad I am not the only one, though! I chatted with an AT&T service tech last night and he basically said he has no idea what is going on, but what he read about something similar indicated that the phone and all the files are most likely corrupted. Luckily I moved most of the photos over to the extra microsd, I am going to an AT&T service center to see if they can work any magic and retrieve any other files. Last night the tech started a warranty replacement and the new(ish) phone is on its way.
I did get it to boot to the white safe mode screen but was not ready to say erase all, just in case it erases the photos. I chose to restart the phone and nothing, just black. Every once in a while the phone will just vibrate for 30 seconds before shutting down while the screen is black. Other times I get the soft vibrate as though it is turning on, but nothing happens. Some times I get the LG screen, but then that just turns off. No rhyme or reason except that I at least get some response after the phone and battery have been apart for a while.
I'll update when I get back.
Click to expand...
Click to collapse
Yeah. I get the same thing. I'm taking it to att today to see if anything can be done. My only problem is that I dropped the phone a few months ago, the only time i've dropped it, and lens came off without me noticing. I'm pretty sure that voids the warranty. Either way, i'll see if i can pay for an upgrade or something. Good luck to you.
jjall said:
Yeah. I get the same thing. I'm taking it to att today to see if anything can be done. My only problem is that I dropped the phone a few months ago, the only time i've dropped it, and lens came off without me noticing. I'm pretty sure that voids the warranty. Either way, i'll see if i can pay for an upgrade or something. Good luck to you.
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My guys said they could not do anything, but as I was playing with the phone, it magically came to life! I was in the process of moving all the photos to the microsd, then it froze, crashed, then wouldn't turn on. So it's possible! They mentioned taking it to a cell-phone tech place to see if they could do anything as they have better tools to help fix things. Dunno what that would do to the warranty. The tech guys did say they dont carry any spare parts or batteries for the V10 because it never has a problem. I told them that there is a rash going around and they might see it soon.
I did notice that the colder i kept the phone, the more of a chance that it would *at least* turn on, before crashing. So at least there is hope...somewhere. Hoping a new battery will help maybe, even though it seems to be a hardware issue.
How's your luck @jjall?
downstat said:
My guys said they could not do anything, but as I was playing with the phone, it magically came to life! I was in the process of moving all the photos to the microsd, then it froze, crashed, then wouldn't turn on. So it's possible! They mentioned taking it to a cell-phone tech place to see if they could do anything as they have better tools to help fix things. Dunno what that would do to the warranty. The tech guys did say they dont carry any spare parts or batteries for the V10 because it never has a problem. I told them that there is a rash going around and they might see it soon.
I did notice that the colder i kept the phone, the more of a chance that it would *at least* turn on, before crashing. So at least there is hope...somewhere. Hoping a new battery will help maybe, even though it seems to be a hardware issue.
How's your luck @jjall?
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Actually, i just got home and I decided to try out to see if it worked. I got the 0% battery sign. Plugged it in and it actually seems to be charging! So i'm hopeful. I also noticed that my phone has been getting hot lately. And that my battery life was crap. But that's just LG. I talked to an ATT customer service rep. and they told me that I could have the camera lens replaced so that my phone would be covered for an exchange. Even if it turns on, i'm going to exchange it just as soon as save all my files. Hopefully they'll take it now that it's working....
EDIT
it decided to turn on while it was charging. Froze on booting screen. It was HOT. Like I almost dropped it.
Hmm, I was going to say "CONGRATS!" but sorry. Did the battery get hot or did the phone itself get hot? Feels like mine is getting hot at or near where the led flash is. Gonna let it stay in this LG welcome screen for a bit and find out. I'm wondering if a new battery would help, but I have to wait until the 19th though before my replacement shows up.
Also, were you playing Pokemon go before? Wondering if that is what started this all.
Hello!
So the same thing happened to me. I was not playing any games on my phone. I had JUST clocked out of work using an application on my phone and sent a text. It has turned off on its own and didn't want to even turn back on. I removed the battery and set it back in.. it turned on to the LG screen and stayed until it blacked out again shortly after.
Same issue with TMO LG V-10 here. Was using phone and it went black and shut down. Now in a loop with the LG boot screen. It tried a few times then just goes black.
Well I just got my replacement and the new battery didn't do anything to help the broken phone. Guess I am going to lose some important pictures. I have a few days to keep on trying before I have to send it back to AT&T. Interesting this is happening to a few people all around the same time.
@Buzzbee21 did you notice your phone running hot at all before the shut down? Mine was running hot a lot, so maybe the heat protection is the problem.
At time yes. Not so much when it did quit. However, I left it sit on a fan and chilled it, and one time when I was able to get to the wipe screen, before it quit again, it got very hot in the afformentioned area.
Less than a year old. Getting a warranty replacement, but still disappointed as I think having the replaceable battery and abiltiy to put a large Micro SD card in it, along with the finish, camera, and Audio make the V10 one of the nicest phones out there.
downstat said:
Well I just got my replacement and the new battery didn't do anything to help the broken phone. Guess I am going to lose some important pictures. I have a few days to keep on trying before I have to send it back to AT&T. Interesting this is happening to a few people all around the same time.
@Buzzbee21 did you notice your phone running hot at all before the shut down? Mine was running hot a lot, so maybe the heat protection is the problem.
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this may sound weird but the same thing happen to me.... put the phone in the freezer for a while then boot it up but be prepared to get your pics, music, etc off of it quick... mine works fine until it warms up to room temp, then back in the freezer it goes to do it again... did it like 4 times today and saved over 1600 pics, bunch of videos and music. (saved them to a mircoSD card)
Wow. This happened to me last night, and I thought it was the weirdest thing. I wasn't even using my phone. It was sitting on my dinner table, and I noticed the screen on with the LG logo. I went over and picked it up. It stayed on the logo a few minutes, so I took the battery out. Then I turned it on, nothing but LG screen. I kept messing with it with a combination of Power/volume down and finally got it to come on to my home screen. It worked for about five minutes before being wonky again. I took the batter out all night. I'm hoping that I can get it to come on again today (I've tried 10 times and not been able to) so that I can make sure the developer options is checked, then I can hook it to the computer and mess around with it.
Thanks for this thread. It seems most of us just started having this issue in August. I'm planning on getting the V20 next month, but I need this one to last until then. haha Please keep us updated if anyone figures anything out and I will do the same.
Slight Update
SoIDecidedTo said:
Wow. This happened to me last night, and I thought it was the weirdest thing. I wasn't even using my phone. It was sitting on my dinner table, and I noticed the screen on with the LG logo. I went over and picked it up. It stayed on the logo a few minutes, so I took the battery out. Then I turned it on, nothing but LG screen. I kept messing with it with a combination of Power/volume down and finally got it to come on to my home screen. It worked for about five minutes before being wonky again. I took the batter out all night. I'm hoping that I can get it to come on again today (I've tried 10 times and not been able to) so that I can make sure the developer options is checked, then I can hook it to the computer and mess around with it.
Thanks for this thread. It seems most of us just started having this issue in August. I'm planning on getting the V20 next month, but I need this one to last until then. haha Please keep us updated if anyone figures anything out and I will do the same.
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SO, not saying this will help anything but, after messing around with the phone for several hours I've learned this:
If you take the battery out, then plug it into your laptop, then turn it on: a battery icon will pop up with a ? on it.
From there, if you hold down the VOLUME down key, and insert the battery, it will take you into the quick boot menu automatically. Unfortunately I never set that up, and not it will not allow me to set it up. I assumed I could get to safe mode from there. This is the first time I've seen where I would have to "set up" the quick boot menu. This is my first LG phone though. I usually use HTC, or MOTO.
Now, the more interesting thing is, begin as I did last time.
Phone off, battery out, plug into computer, power on. Then hold the UP volume key as you insert the battery and it will take you to your "Tethering" option. So for most of you that have this problem, maybe you will be able to get the data to back it up. Unfortunately for me, it tells me I have to do a Firmware update first, and to not unplug the USB connection until it is complete. If your firmware is up to date, maybe it will allow you to do back up (I thought my firmware was up to date, but guess not).
I hope this helps someone, and I do hope that someone can build on what I've done so far so we can figure out how to at least get our data off the phone.
downstat said:
Hmm, I was going to say "CONGRATS!" but sorry. Did the battery get hot or did the phone itself get hot? Feels like mine is getting hot at or near where the led flash is. Gonna let it stay in this LG welcome screen for a bit and find out. I'm wondering if a new battery would help, but I have to wait until the 19th though before my replacement shows up.
Also, were you playing Pokemon go before? Wondering if that is what started this all.
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The phone got hot. It was getting hot starting from around the power buttons. And it sometimes got hot before i downloaded pokemon go. Not as often, but it happened from time to time. I think it might be because i'm no longer using the original power usb cable.... idk. Just waiting for a replacement.
Can you say the first 3 digits of the serial number of the device to boot loop problem?