What happpened - Asus Eee Pad Transformer Prime

I just got my prime a few days ago. So far I am very happy with it. It has a better screen and more volume than my acer 500. There are many other differences but I'll be curious what happens after acer update next week.
Anyway, last night, I was either watching twit tv or or using overdrive to listen to a book and I went into some sort of asus screen with a swirling circle. I got the impression it might be an update. after a few seconds it brought up the home screen. The funny part was widgets I had removed from home screen were back. Did not notice anything else. Stock machine non rooted.
Did anyone else have this happen? Was it some sort of reset?
Woody

After reading about gps forced update in another thread, i think thats what happened. I got my prime this weekend. I did get a major update the first day and this seemed like an update.
Thanks,
Woody
Sent from my Transformer Prime TF201 using XDA

Related

Screen bobbing

I just got my 5 th prime today, still has bleeding but i give up, cant be without it any more so ill keep it. Everything is working fine, updated to ics, everything still working fine. But then i opened youtube and It was glitchy like my last ones. But after watching a video and it was done, my screen started bobbing up and down. Everything on the screen would move about .5 in up and down twice a second. I tried ending YouTube and it did nothing, so i restarted and ran YouTube again and it seems ok.
Anyone have this issue yet?
Sent from my Transformer Prime TF201 using xda premium
monkey10120 said:
I just got my 5 th prime today, still has bleeding but i give up, cant be without it any more so ill keep it. Everything is working fine, updated to ics, everything still working fine. But then i opened youtube and It was glitchy like my last ones. But after watching a video and it was done, my screen started bobbing up and down. Everything on the screen would move about .5 in up and down twice a second. I tried ending YouTube and it did nothing, so i restarted and ran YouTube again and it seems ok.
Anyone have this issue yet?
Sent from my Transformer Prime TF201 using xda premium
Click to expand...
Click to collapse
Yeah it's a glitch. ICS is still new and needs the kinks worked out.
Enjoy your prime!
monkey10120 said:
I just got my 5 th prime today, still has bleeding but i give up, cant be without it any more so ill keep it. Everything is working fine, updated to ics, everything still working fine. But then i opened youtube and It was glitchy like my last ones. But after watching a video and it was done, my screen started bobbing up and down. Everything on the screen would move about .5 in up and down twice a second. I tried ending YouTube and it did nothing, so i restarted and ran YouTube again and it seems ok.
Anyone have this issue yet?
Sent from my Transformer Prime TF201 using xda premium
Click to expand...
Click to collapse
I had this happen only once. I think it was after first update to ICS or one of the later HC updates. I just rebooted the tablet n never seen it happen again. It looked just like you said or screen shifting. Then the home n back tabs looked like they were glitching..lol. everything has been great since. Never occurred again. Nothing to worry about unless it continues to occur. Sometimes bad apps cause issues if they not updated. Like Google earth was causing crashes, freezes, and even rebooting at first on the prime. Then Google updated it and it works fine now.
demandarin said:
I had this happen only once. I think it was after first update to ICS or one of the later HC updates. I just rebooted the tablet n never seen it happen again. It looked just like you said or screen shifting. Then the home n back tabs looked like they were glitching..lol. everything has been great since. Never occurred again. Nothing to worry about unless it continues to occur. Sometimes bad apps cause issues if they not updated. Like Google earth was causing crashes, freezes, and even rebooting at first on the prime. Then Google updated it and it works fine now.
Click to expand...
Click to collapse
Thats good to hear, thanks
Sent from my Transformer Prime TF201 using xda premium
i've had this happen 2 or 3 times as well. In my case have been able to just lock the prime for 10 seconds or so, and when i unlock it its fine
tdrussell said:
i've had this happen 2 or 3 times as well. In my case have been able to just lock the prime for 10 seconds or so, and when i unlock it its fine
Click to expand...
Click to collapse
I've used same solution for any apps that might freeze up or random browser freezes. ICS still needs kinks worked out and Asus needs to enable wifi direct, face unlock, and NFC as these are standard in ICS.
demandarin said:
I've used same solution for any apps that might freeze up or random browser freezes. ICS still needs kinks worked out and Asus needs to enable wifi direct, face unlock, and NFC as these are standard in ICS.
Click to expand...
Click to collapse
Unless the tablet has an NFC chip in it we won't get it, has to have the hardware to back it which to my knowledge it does not.
I'm also experiencing the bobbing, and its terrible! I just got the dock, and since then, the screen sporadically bobs... but when it starts, its almost continuously bobbing!
//edit, yeah its on youtube mostly.
Lol, I first read this as "blobbing". I have this issue too though. I noticed it only when connected to the dock and when the tablet was charging from the dock battery. Undocked and all was well, but it started when the tablet battery hit 70%.
Its almost always YouTube but today I saw the same effect for the first time on alive wallpaper...
Noticed this occurrence a couple of times during random YouTube browsing. It's definitely something (in theory) that a software patch can and will resolve.
ICS is still relatively new on the Android scene... so let's just be patient, whilst hoping for the best.
Sent from my Transformer Prime TF201 using Xparent Cyan Tapatalk
Have the screen bobbing too after watching youtube. Have to reboot to fix. Also have the problem of the physical keyboard not working when trying to enter a search in the youtube app.
Was this thing tested at all before it was launched?

Random reboot with .15 update, am I the only one?

After updating this morning to .15, I just got the random reboot since before the .13 update. Using ICS+ browser.
Am I the only one? This sucks. Gary Key, I've already sent you a PM.
Please don't fill this thread stating .15 is working perfectly for you. I already know it is working well for most people.
How many reboots?
In over 48 hours I have had only 1 reboot and I believe it was my fault. I was using the stock browser and was trying to do too much at once and not letting it catch up.
If your having multiple reboots that is a different story.
Just one thus far. How can any reboot be "your fault"?
gbh62 said:
Just one thus far. How can any reboot be "your fault"?
Click to expand...
Click to collapse
Really guy, you created a thread because of one reboot??? An issue would be if you had constant reboots, not just one. Every tablet I have owned rebooted now an then, it happens. Now lets see all the 'me toos' pop up now.
after the update gta3 doesnt work for me anymore anyone has the same issue. I clear data then uninstall and reinstall the apk nothing. It will work all the way up until the load is almost finish and it gets stuck on the load screen. Freaking A
update: now Age of Zombies lets me play for a while and then its goes black and restarts the game. WTF before the update it did not do this!
Going to restart the tablet and hope this fixes whatever is going on
update 2: looks like that solved it thank god,
so guys basic troubleshooting restart your devices and see if the problem continues
havi007 said:
,
so guys basic troubleshooting restart your devices and see if the problem continues
Click to expand...
Click to collapse
That's very good advice, you should always reboot after an update.
My prime started restarting when i had my xbox dongle in the USB slot today. Had about 5 reboots today. Never had a reboot before(well probably once every three/month).
One restart isnt something to be concerned about.
I have had one reboot since receiving the update yesterday.
My iPad reboots every now and then. No computer is perfect....
westcoastgeek said:
My iPad reboots every now and then. No computer is perfect....
Click to expand...
Click to collapse
I disagree, reboots are NOT normal, I had the Xoom since the day it was released till two weeks ago, and never had spontaneous reboots like the Prime does(I also had no issues with the Galaxy Tab, and the HTC Flyer.) App crashes, Apps not working till reboot are one thing but I am getting reboots on .15 when even trying to run Market updates. I have hard reset and had the market reload my apps and the problem came back the very next day. I just returned my unit to Frys since it was my last day in my return window. I also had a problem with the covers on the USB cable sliding off and if I plugged the charger upside-down I would get a slight shock from the back of the Prime.
They did not have any in stock to exchange, which might have been a blessing. I am going to wait and see how future shakes out before trying again.
My theory(unscientific) is the the Prime is using very slow NAND Flash memory for storage. I had the 64gb version and when writing to the storage it seems to take a lot longer than the Xoom. If I had 6 or 7 market updates on the Xoom it would take 30 to 40 seconds to download and install, the Prime would take 2 to 3 minutes(if it did not reboot itself before completing.). I would constantly get the Wait/Cancel prompt on the stock browser when a website was almost done loading, and writing cache to the NAND Flash.
westcoastgeek said:
My iPad reboots every now and then. No computer is perfect....
Click to expand...
Click to collapse
Lockups and reboots are no different then a BSOD on a PC its 100% not normal and or acceptable.
docangle said:
I disagree, reboots are NOT normal, I had the Xoom since the day it was released till two weeks ago, and never had spontaneous reboots like the Prime does(I also had no issues with the Galaxy Tab, and the HTC Flyer.) App crashes, Apps not working till reboot are one thing but I am getting reboots on .15 when even trying to run Market updates. I have hard reset and had the market reload my apps and the problem came back the very next day. I just returned my unit to Frys since it was my last day in my return window. I also had a problem with the covers on the USB cable sliding off and if I plugged the charger upside-down I would get a slight shock from the back of the Prime.
They did not have any in stock to exchange, which might have been a blessing. I am going to wait and see how future shakes out before trying again.
Click to expand...
Click to collapse
I agree, while my desktop PC seems to average between 5 - 10 a year, my blackberry playbook has had none so devices that don't randomly reboot are possible to make. In truth, though I love the Prime it has had the most random reboots of any device I have.
EVCT said:
I agree, while my desktop PC seems to average between 5 - 10 a year, my blackberry playbook has had none so devices that don't randomly reboot are possible to make. In truth, though I love the Prime it has had the most random reboots of any device I have.
Click to expand...
Click to collapse
My two year old PC has never had reboots, in applicaion crash on occasion. I think the key is the stability and quality of the components being used, and in this case ASUS is cutting corners to keep the price low. Look at the threads with peoples screens lifiting and dust under the screens.
Don't get me wrong, I like the Prime and I will probably get another when some of the issues get sorted out.
docangle said:
My two year old PC has never had reboots, in applicaion crash on occasion. I think the key is the stability and quality of the components being used, and in this case ASUS is cutting corners to keep the price low. Look at the threads with peoples screens lifiting and dust under the screens.
Don't get me wrong, I like the Prime and I will probably get another when some of the issues get sorted out.
Click to expand...
Click to collapse
Its because of the Tegra3 i wouldnt call it cutting corners exactly however their quality control has been pretty terrible with the Primes.
I agree. Reboots are not normal. I have never had a single reboot on my desktop that I built or my laptop. The only time my phone has ever rebooted was due to a known issue with an ota, which is fixed. I NEVER had a reboot with my prime until. 15.
Sent from my Transformer Prime TF201 using Tapatalk
I am experiencing lots of reboots
I was watching a flash video in the browser when this started. The tablet kept on rebooting itself over 15 times in a row....i had to use a paper clip in order to reset it. tablet has about 15% of charge left when this started. I am not sure if it related. This issue never occurred until this last .15 update. Also i noticed now they have the application not responding dialog box appears when an application hangs "IMBD", however after you hit kill the application it doesn't do anything and the tablet reboot itself withing 10 sec. ASUS when are you going to be able to fix this?
No reboot so far for five days.
hael007 said:
I was watching a flash video in the browser when this started. The tablet kept on rebooting itself over 15 times in a row....i had to use a paper clip in order to reset it. tablet has about 15% of charge left when this started. I am not sure if it related. This issue never occurred until this last .15 update. Also i noticed now they have the application not responding dialog box appears when an application hangs "IMBD", however after you hit kill the application it doesn't do anything and the tablet reboot itself withing 10 sec. ASUS when are you going to be able to fix this?
Click to expand...
Click to collapse
^^^
This. After I installed new flash update I keep rebooting when I play youtube video. Kept rebooting 3 times in a row. Won't go near youtube again until it is fixed. Happened in dolphin. Seems to happen every time.

increased random reboots on .21

I know some other people were having this problem a couple of ota's back, but the random reboots are increasingly happening. Anyone else having this problem on .21? Any known fixes? Thanks for any support/help
Sent from my Transformer Prime TF201 using xda premium
THIS is the stuff that kills my enthusiasm
cullenmq1 said:
I know some other people were having this problem a couple of ota's back, but the random reboots are increasingly happening. Anyone else having this problem on .21? Any known fixes? Thanks for any support/help
Sent from my Transformer Prime TF201 using xda premium
Click to expand...
Click to collapse
/start rant
So what I really don't get is the incredible mix of results in the field to updates. I realize that there are infinite variables as far as installed software, system settings, environmental conditions (Temp, WiFi signal, router type, etc.) but from my observations, including results with my 2 TFP's and the posted results, it appears that:
For every new FW roll out, the following things will happen. 100% of the time:
1. Your WiFi Signal strength and throughput will get better
2. Or it will get worse - # of affected units vary, but we can tell exactly, just by estimating (LOL) Seems to affect roughly 50% of units in the field.
3. Your WiFi + Bluetooth streaming will get better (Unless it gets worse, which happens on half of the units affected bt the update.
4. It will stay the same. Exactly. This seems to NOT be affected by whether you had ****ty WiFi or Great WiFi.
5. Your GPS will come back after losing it in the last update. Or it will go away, if you got it back on the last update. Or it will stay the same, which is to say, it STILL works like ****, even if you can, for 9 seconds lock onto 14 out of 18.
I mean, Asus has ASSURED us that there are NO rolling hardware revisions. Even though a Support MANAGER, high enough up the food chain to have some real power told me my 2nd Prime "Had the new Hardware" Then again, he told my the GPS - THAT THEY TESTED ON THIS UNIT would be at LEAST as good as my TF101 was. (It isn't)
Why WOULD Asus admit new hardware was in place, even if it was? With the returns they are getting on these (less than 1%... ih, shuuure) could you picture the run on returns when folks caught wind of new hardware? For each Serial # revision, we see a slew of "Anything different?" questions. Picture someone saying, oh yeah: Wifi is off the charts, and the added 5 Ghz radio, and GPS works! It would be a feeding frenzy/bloodbath for folks to get the "NEW" ones..
Ahh well, all this is old news, been said time and again. Also when new users hit these forums, I kind of feel sorry for them, knowing the same old crew is gonna pounce on them with their positions and tell the poor noob what to love, what to hate, why the Prime is the best device ever since the dawn of time / worst POS that anyone ever sold... Man, I hope they are made out of taffy, cause they are in for some MAJOR being pulled in dif. directions.
Okay then. /Rant over
I understand completely what you are ranting about, but buggy wifi, bluetooth, gps doesn't really bother me. What I'm wondering about is less about hardware specs and more about these random reboots i got after the .19 update. Just wondering if anyone knows an effective fix...
Sent from my Transformer Prime TF201 using xda premium
Okay, this should fix you up.
So, .19 - Thats obviously not US. Is the .21 we received here in USA available to you? If not and you are on the latest available FW, do what I did when .15 gave me issues: Roll back your FW. Using the instructions in this thread, you can roll back to whatever FW was trouble free for you. As I said, ALL versions were okay for me with mixed success but no major bugs like reboots.
Note you WILL need to root to roll back, but then you can choose to root again or stay unrooted. If you need a quick, easy root, use the Sparky Root apk that doesn't even require a PC to root!
Install any version (ICS, Honeycomb, change SKUs) to your Transformer Prime:
http://forum.xda-developers.com/showthread.php?t=1492887
EDIT: LOL - I just noticed you DID the .21 update, but you said .19 in your post, probably thinking about what it was predicted to be for weeks before they actually rolled it at .21
yeah sorry... it was the previous one before .21. Just assumed it was .19 . okay yeah i am rooted and in the U.S. with .21 thought there might have been an easier fix where i could be on the current version but i guess not. It hasn't rebooted lately, maybe it just needed time to settle. Thanks for your help!
Sent from my Transformer Prime TF201 using xda premium
reboots steps found
Hi,
I have managed to reproduce random reboots on my unit.
I'm running a TW unit on .21
1. Install TED from market place
2. Play any video, the one I used is Lucy McRae: How can technology transform the human body?
3. Pause the video
4. Wait for 5 minutes. I set my Transformer screen timeout to be 2 minutes
5. Press power again to activate the device and try to resume the video
6. 8 out of 10 times, my transformer will hang and reboot
Can anyone confirm this any other .21? Thank you!
I got a few random reboots after the update, but now they don't really happen from what I've noticed.
1. Backed up my app using the built in app backup tool
2. Factory reset
3. Installed TED and tried to play the same video, no hangs/reboots now
4. Tried to restore apps, tells me FAILED?!!?!?
-.-"
5. To restore all apps and try TED again.
Mine has been working fine since i got it up to the latest update wifi is strong and gps locks(not that i really use it).
There is actually a known issue with the TED app. They will need to update the app to resolve the issue on our primes.
It happens not only with TED but almost all other video players too. As long as I put it to sleep, once I try to resume the video, it hangs n reboots. It drove me nuts.
But I did a factory reset today (refer to the earlier post), and I haven't been reproduce the problem again. I will monitor for the next 7 days.
In the past 7 days, I had 3 reboots, all video related. From TED to DicePlayer etc.
I also do alot of surfing and run some apps, these do not encounter reboots.

Wifi issues, random reboots and launcher crashes...

I did some searching and did not see much on this. Also, I've sent multiple PMs to Gary Key over the past month without one reply back. I have a BC0KAS Prime and as of the last update have had nothing but frustrating issues. To preface, this device is not unlocked or rooted and is using the latest firmware available.
Here are issues I'm seeing:
1. Launcher crashes multiple times per day.
2. Poor Wifi performance.
3. Random reboots (usually happens 1-2 times per week)
4. After inserting the GPS dongle, the device keeps rebooting.
If some of these issues are not common and hardware related, I suppose I can do an RMA. Although, I'm not impressed with the reviews I've read on this process to date. Otherwise, I suppose I will have to wait for the next firmware update.
For those familiar with the process, what do you recommend the right course of action should be?
Thanks for your advice.
Sent from my Transformer Prime TF201 using xda premium
me too
I'm afraid I have no experience of the RMA process, but I too have had more reboots since the .21 update. I now also suffer from problems connecting to my WIFI that I didn't have prior to the update.
Since not many others appear to be running into the same issues, it appears an RMA may be in order. Hopefully, they can repair or replace the device with a short turn around.
Sent from my Transformer Prime TF201 using xda premium
Same issues
I also have a BCOKAS model and since the update I have had a lot more issues than previously - lots of random reboots and reduced performance on WiFi and battery life.
I have contacted Asus directly and told that the new update will fix the issue so i guess i just put up with the problem til then?
Also waiting for usb dongle - hopefully will get from submitted to shipped one day but not holding my breath
Mine prime reboots atleast onece or twice a day and youtube crashes multiple times in some day I also have a bcokas serial number. Its becoming unusable.
Sent from my LG-P920 using XDA
Yea, I suppose our choices are limited at this point. I am very dissapointed that Gary Key never responded to my multiple PMs on the issue. I suppose that's par for the course with ASUS...
Sent from my Transformer Prime TF201 using xda premium
Before this thread gets closed, my prime also reboots. The only way I got it to stop was downgrading to Honeycomb where I was able to run it 9 days with only one reboot. I don't offer that as a solution just as an option. I purchased my prime with ICS already on it and sarted getting reboots after about two weeks. So I let it upgrade to ICS again to see if there is any OTA of ics that would not reboot my machine yesterday, and this morning I have had one reboot after watching a youtube video.
It leads me to think that it has more to do with ICS than a hardware defect with the prime. I also had a little better wifi on HC or shall I say it was consistent all over my house, not the case under ICS. A google search will show that reboots are common with ICS across many devices, again it not just the prime. Just my 2 pennies.
Mine used to reboot after going to .21 but mainly during browsing. Not sure which helped but I removed all browser cept stock and uninstalled flash. Rebooted and just installed flash. Didn't bother with the other browsers. Another thing I did was disable force gpu in the setting> development.
Sent from my PG86100 using Tapatalk 2
Multiple threads on problem topics already, try searching before making a new thread. If you have a more specific question, I suggest posting it in the Q&A Section.
http://forum.xda-developers.com/showthread.php?t=1444084
Thread Closed.
- Swiftks
(Forum Moderator)

[Q] Strange lines on my TF201 screen

Since the .28 update today i saw the attached lines on the side of my screen, if i tough the screen they go away but the moment i take my hand off they come back. I am not sure if its the new update this has caused this issue or something else.
Anyone else have had same/similar issues since the new update?
Should I RMA TF201?
v1ks said:
Since the .28 update today i saw the attached lines on the side of my screen, if i tough the screen they go away but the moment i take my hand off they come back. I am not sure if its the new update this has caused this issue or something else.
Anyone else have had same/similar issues since the new update?
Should I RMA TF201?
Click to expand...
Click to collapse
Hey,
i was actually getting that on my tab too
i wasn't very sure
but usually if i press the home key, it would be gone... so i don't know...
Mine has also started doing this since .28 pretty sure this is the artifact issue talked about in the review thread in general. It's done it to me twice now,rebooting seems to have fixed it but never did this to me on any of the older firmwares. Prob have to wait till the next update see if they update the driver or somethin
I also rebooted the pad and its ok for now until as you say it comes back again. I just cant believe how updates which are meant to fix problems are causing more issues.
One thing i also noticed was that when playing NFS it crashed and the game was stuck, i had to reboot pad as nothing would work.
All these + other problems after the recent update!
I'm getting the same lines on my tablet. Just rebooted it and haven't seen the lines return after 5 minutes.
Im seeing these lines , except larger, when connecting to my laptop threw splashtop/my cloud.
Think its the same issue?
Have seen them in other build versions
Have seen them a couple of times on my prime .28 too. But I have seen them in the old firmware as well, so It's not a problem with the update.
They only appear in the homescreens and not in apps and they disappear shortly.
Manar Aleryani said:
Have seen them a couple of times on my prime .28 too. But I have seen them in the old firmware as well, so It's not a problem with the update.
They only appear in the homescreens and not in apps and they disappear shortly.
Click to expand...
Click to collapse
ive only seen this since the update never had it on the .21 firmware. Anyway lets hope its sorted in the next release for now the reboot is doing the trick
Just when I thought ASUS was done with messing up my Prime, they do it again. I will never buy another ASUS product, in fact, in the past 5 months, I have purchased 2 Dells, 2 HP's, and 3 Kindle Fires. All users very satisfied.
I'm having this issue too.
http://www.youtube.com/watch?v=l7AK8Yyriiw
I'm gonna try manual firmware installation to see if this works. Suspects faulty firmware download via FOTA
That's a graphics memory issue. Its driver related, it was basically gone in .21 Update. It could have been re-introduced in .28 with the nVidia drivers update they did.
I'm almost sure it isn't Asus fault. At least not directly

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