[Q] Usb connection not working - Atrix 4G Q&A, Help & Troubleshooting

my atrix doesn't detect when it's connected to my pc or charge neither my pc detects it when connected via usb, what could be happening? i have stock rom 4.5.91 android 2.3.4

can you check is your Atrix is visible in other Mac/PC?

ovitz said:
can you check is your Atrix is visible in other Mac/PC?
Click to expand...
Click to collapse
No, i tried on my laptop too but it doesn't recognize it either

Try reinstalling Motorola USB drivers.

CaelanT said:
Try reinstalling Motorola USB drivers.
Click to expand...
Click to collapse
Did it but no success

Josih said:
my atrix doesn't detect when it's connected to my pc or charge neither my pc detects it when connected via usb, what could be happening? i have stock rom 4.5.91 android 2.3.4
Click to expand...
Click to collapse
have you selected what connecting your usb does (in the notification bar of your phone)

barry_ said:
have you selected what connecting your usb does (in the notification bar of your phone)
Click to expand...
Click to collapse
mine doesn't show anything "usb related" in the notification bar

Sounds like your phone USB port may be defective. It is possible you have pushed it in a wee bit when plugging the cable in one time through the m/f not being aligned just right, and now the male connector on the cable isn't going in far enough. Either that or hardware issue. Tried a different USB cable? I use an old BB cable at work without problems. Any micro USB cable should work to see if you have a cable problem.

sorry to reopen thread but my phone now only shows usb debugging but no usb option to change from charging/usb mount in the status bar...

wiped reflashed and everything but the kitchen sink and still cant get it to pop up...

Well, it happened to mine. But it seems to have fixed itself now. It's very funny (as is my One X) with what USB leads/chargers it will work with, but then it always has been

Related

[Q] PC doesn't recognize my htc hero

When I connect my Hero to my computer, i get USB charging only,nothing else happening.My SD card work properly,I tried even factory data reset,problem is still here.My hero running original HTC FOTA 2.1,and I donĀ“t know what to do.Anyone with the same problem?
Is ur Rom a CM based?
Just to clear things out..
When phone is connected to USB is there a USB icon on notification bar at the top of screen?
When you drag down the notification page and tap on "USB connected" does it not offer you a choice to mount the card via USB?
The latter menu choice is named "Disk drive" to be exact.
Sounds like stock 2.1 (FOTA for example)
Should be a setting someone to prompt when connecting what to do. Is there nothing in the drop downs as mentionned. It sounds as though you ticked alsways do this on charge only on the HTC usb plugged in menu.
It should show something like Charge Only. Click to change in the notification drop down - can't remember for sure.
(Not running a 2.1 sense rom atm)
No,its original FOTA 2.1 update.
oyah said:
Just to clear things out..
When phone is connected to USB is there a USB icon on notification bar at the top of screen?
When you drag down the notification page and tap on "USB connected" does it not offer you a choice to mount the card via USB?
Click to expand...
Click to collapse
No,that icon is disappear.I dont have that choice anymore.
captainstu72 said:
Sounds like stock 2.1 (FOTA for example)
Should be a setting someone to prompt when connecting what to do. Is there nothing in the drop downs as mentionned. It sounds as though you ticked alsways do this on charge only on the HTC usb plugged in menu.
It should show something like Charge Only. Click to change in the notification drop down - can't remember for sure.
(Not running a 2.1 sense rom atm)
Click to expand...
Click to collapse
In menu settings/connect to pc/ask me is selected,and default connection type is set to disk drive but nothing happened.Its stuck,without any effect..
Charge only option for usb connection
neoxx3m said:
In menu settings/connect to pc/ask me is selected,and default connection type is set to disk drive but nothing happened.Its stuck,without any effect..
Click to expand...
Click to collapse
I'm having the same issue with my Hero now. What do you suggest to fix the issue?
wodihero said:
I'm having the same issue with my Hero now. What do you suggest to fix the issue?
Click to expand...
Click to collapse
I think that solution is to restore Hero to original ROM (you can download it from htc web site) and update it to a 2.1 with official FOTA update via wireless or 3G.

Galaxy s2 I777 Does not connect in USB Mass Storage mode.

Hello everyone,
I am a new user of galaxy s2 i777. I have been trying to connect the phone in usb mass storage mode.
I have gone through a lot of threads in this forum, none of them give a clear idea as to what to do.
some say install kies some say something else... I have tried many things. all of them dont seem to work.
Can anyone please guide me in a clear cut was as to what to do?
Thanks guys.
Out of the box, by the default, when plugging, usb icon will and should be displayed on the notification; pull the notification down then tap to connect the usb mass storage mode. Your PC should recognize it now.
Note: try more than one usb port.
Go to settings->wireless and network->usb utilities follow instructions
I ran into that problem after using one my sisters chargers when i was visiting my parents house. Apparently the usb cable bent the connector in my phones port. I ended up bending it back and it has worked like a charm since then
Or enable USB DEBUGGING option. If you do that as soon as you plug into any computer, the option to transfer files will automatically show in your notification/status bar.
How to enable USB Debugging:
Settings-Applications-Development-check USB debugging
barbo said:
How to enable USB Debugging:
Settings-Applications-Development-check USB debugging
Click to expand...
Click to collapse
To clarify:
The Galaxy S II defaults to MTP mode (media mode, similar to iPhone).
Unlike said iPhone however, we can change ours back to the UMS (USB Mass Storage) mode by enabling USB debugging.
I never found it documented anywhere, I just ran into by accident when enabling USB debugging for TB and MTP stopped working.
It took me a while to figure out why.
I actually like MTP mode (it's faster and easier to use, except in linux as I understand).
The "USB Utilities" option seems to be a per-use setting (not 100% sure, never used it). However USB debugging is a "set and forget" option.
Use steps I quoted above to enable it.
After that when you plug it in, you can select to mount it to the PC via the notification bar.
Hope that helps.
EDIT: It looks like this option was posted by at least one other person on here before: http://forum.xda-developers.com/showpost.php?p=20204599&postcount=12
Tried everything
Guys,
I have enabled USB debugging mode as you have recommended and and it still does not work. I am always getting the notification on windows as "USB device not recognized".
I have tried everything. i have installed the USB driver for I777 from the samsung website. That did not work.
Another strange thing. I tried "Wireless and Network>USB utilities>Connect storage to PC" on my FRIENDS computers(Windows 7), it works.! My phone connects in mass storage mode and I am able to transfer files as usual. I did not install any software on my friends computers.
But when i do the same thing on my WINDOWS 7 PC, it does not work. I use a Lenovo T420i with factory software installed.
I am a noob in the drivers department. Can anyone please tell me what to do.
Thank you.
Help appreciated.
you say "new user" which implies stock rom. if what they are asking you to do is not working, then i believe you might need to exchange the phone. if you have an ICS rom on it, then i think that you might be stuck with MTP until you switch back to Gingerbread. i might be wrong.
Is Anti-virus disabled on your computer? Seems I've heard that it should be, but can't find where... Also, there may be different drivers for a 64-bit machine (W7?) vs. 32-bit.
Have u tried a different USB port or cable on your PC?
Sent from my GT-I9100 using XDA App
niteshreddy said:
Guys,
I have enabled USB debugging mode as you have recommended and and it still does not work. I am always getting the notification on windows as "USB device not recognized".
I have tried everything. i have installed the USB driver for I777 from the samsung website. That did not work.
Another strange thing. I tried "Wireless and Network>USB utilities>Connect storage to PC" on my FRIENDS computers(Windows 7), it works.! My phone connects in mass storage mode and I am able to transfer files as usual. I did not install any software on my friends computers.
But when i do the same thing on my WINDOWS 7 PC, it does not work. I use a Lenovo T420i with factory software installed.
I am a noob in the drivers department. Can anyone please tell me what to do.
Thank you.
Help appreciated.
Click to expand...
Click to collapse
Firstly, it's how amazing you are. You asked a question and only returns to it TWO months after? Obviously, it doesn't bother you that much.
Secondly, however, we're here to help.
About your friend computer, a. maybe he did install the Samsung USB driver already or b. maybe, at that time, you are using MTP mode.
Anyway, forget about his computer, let's get it work on yours.
I personally think the USB driver that you've downloaded from their website WOULD NOT work. I don't know why but I can tell you that it did not work for me. Give me some times to dig into my files or search again on this site for the CORRECT driver. You can also help me and yourself by continue to search for this on this xda site since I got it from here too.
Thirdly, along side with the 2nd above, do try different usb cables, do try on different usb ports
I can enable the USB mode on my note, but when browsing the phone with my computer (Mac & PC) I can not see the contents of the SD card?
EDIT: nevermind, rebooted phone and is working now.
Resolved
votinh said:
Firstly, it's how amazing you are. You asked a question and only returns to it TWO months after? Obviously, it doesn't bother you that much.
Secondly, however, we're here to help.
About your friend computer, a. maybe he did install the Samsung USB driver already or b. maybe, at that time, you are using MTP mode.
Anyway, forget about his computer, let's get it work on yours.
I personally think the USB driver that you've downloaded from their website WOULD NOT work. I don't know why but I can tell you that it did not work for me. Give me some times to dig into my files or search again on this site for the CORRECT driver. You can also help me and yourself by continue to search for this on this xda site since I got it from here too.
Thirdly, along side with the 2nd above, do try different usb cables, do try on different usb ports
Click to expand...
Click to collapse
First of all I appreciate the help you are giving me.
I am sorry if I offended you by not returning for quite a long time to post.
I have now resolved the problem and would like to share for everyone's benefit over here.
The problem was not with the software, it was with the hardware. I followed all the suggestions given over here and was in the end convinced that there should be a problem with my motherboard. This is surprising because my Flash Drive and USB mouse all work with my laptop without any glitches. But my phone(i777) and any other android phone would not connect to the computer. It would say device not recognized.
My nook e-reader which used to work perfectly started acting strange, it would be detected but i would not be able to transfer files onto the nook. So now I ws convinced that this was a hardware problem.
So I called up lenovo and showed them this problem via some software where i could share my screen with them. They asked me if a USB flash drive was working and I said yes. They reply saying that everything is perfect with your laptop and cut the call. I was offended , these lenovo support guys would not understand that it was a complex problem.
So I went to a local MicroCentre which had support for lenovo servicing and showed this problem to a technician. He was convinced that there was some problem and got my motherboard replaced . And voila there connects my android to my computer in USB mode..!
I would like to thank everyone for their help and taking time out to post here.
My laptop: Lenovo T420i with i3. looks like this was a case with my laptop only. a person i know has a t420(i5) in which my phone connected without any glitches.
Thank you for your help everyone. Hope to be helpful in return in the near future.

[HELP] XT910 no USB connection detected

Hi,
Need help. I used to be able to transfer file via my windows or mac, plug in the usb cable, got the usb debug notification shows up on my phone, pull down the notification, I can choose MTP or Mass Storage.
Then one day, it just decided not to work anymore, I can no longer see those usb debug option. Everytime I plug in my USB cable. I have also tried different sort of usb cable even the original motorola usb cable, but nothing works.
Weird thing is when I plug the phone, nothing happened, then I unplug and plug it back, it will start charging, but still no usb debug options. I also cannot hear any sounds in windows when I plug in the usb.
Please, any idea, tips or does anyone ever experienced this before and know what's the solution?
Thanks much!
nimue said:
Hi,
Need help. I used to be able to transfer file via my windows or mac, plug in the usb cable, got the usb debug notification shows up on my phone, pull down the notification, I can choose MTP or Mass Storage.
Then one day, it just decided not to work anymore, I can no longer see those usb debug option. Everytime I plug in my USB cable. I have also tried different sort of usb cable even the original motorola usb cable, but nothing works.
Weird thing is when I plug the phone, nothing happened, then I unplug and plug it back, it will start charging, but still no usb debug options. I also cannot hear any sounds in windows when I plug in the usb.
Please, any idea, tips or does anyone ever experienced this before and know what's the solution?
Thanks much!
Click to expand...
Click to collapse
did you try different roms? suppose that you have moto drivers installed. or try another pc
I was using stock, and I even did a factory reset just to make sure, but it is still not working
Sent from my Nexus 7 using xda app-developers app
and yes, i have tried different roms and different pc. Funny thing is when I tried on one of the pc that runs windows 8, i can see the usb debug notification, but nothing shows up on the pc
Sent from my Nexus 7 using xda app-developers app
nimue said:
and yes, i have tried different roms and different pc. Funny thing is when I tried on one of the pc that runs windows 8, i can see the usb debug notification, but nothing shows up on the pc
Sent from my Nexus 7 using xda app-developers app
Click to expand...
Click to collapse
install latest motorola drivers, even you can try to install motocast. Try to plugg in your usb in usb 2.0 instead if you are pluginn in usb3.0
rachit2588 said:
install latest motorola drivers, even you can try to install motocast. Try to plugg in your usb in usb 2.0 instead if you are pluginn in usb3.0
Click to expand...
Click to collapse
I think I got the latest motorola drivers from here https://motorola-global-portal.cust...can-i-download-the-usb-drivers-for-my-device?
Tried usb2.0 still nothing. I remember last time when I plug in my razr, motocast wil automatically pop up, but this time, nothing
Update, it seems to get detected when I plug it in on PC that is running XP. This is getting weirder...
The Stock ICS Final i'm running works flawlessly with the usb connection, but various custom ROM's i've tried can't mount either Internal SD or External SD. Turning off USB debugging mounts the internal memory on some ROM's, but only with read rights.
There are quite a few people with this problem, and despite searching everywhere i haven't found an proper answer as to why this happens.
agree.. i saw a lot of people having the same issue but most solved it by using moto original cable but doesn't work for me sadly.
is there a log in the system itself? something like a logcat that i can take a look?
Sent from my Nexus 7 using xda app-developers app
weird thing happened again, but this time it's a good thing. Out of nowhere, now it decided to work again even when I'm not using the original cable. this is just getting weirder and weirder. Anyway thanks everyone for the help
Mine dose the same sometimes it works and other times it don't.
Sent from my Nexus 7 using xda app-developers app
Did you try other Micro-USB cables? Maybe yours is screwed.

Poco f1 Not getting detected in pc...

My poco f1 is not getting detected in pc and there is no option for choosing transfer files or mtp or charging only.
I earlier also noticed that the fast charging symbol had also stopped showing. I tried usb debugging but to no avail.
Please help the phone is like a month old.
Did you try changing the cable or using a different port?
The OP Guy said:
My poco f1 is not getting detected in pc and there is no option for choosing transfer files or mtp or charging only.
I earlier also noticed that the fast charging symbol had also stopped showing. I tried usb debugging but to no avail.
Please help the phone is like a month old.
Click to expand...
Click to collapse
You didn't say whether file transfer was working earlier. If it was and the above suggestion doesn't work, re-install the drivers.
tnsmani said:
You didn't say whether file transfer was working earlier. If it was and the above suggestion doesn't work, re-install the drivers.
Click to expand...
Click to collapse
Yes it was working earlier and there was a quick charge symbol also while charging
tnsmani said:
You didn't say whether file transfer was working earlier. If it was and the above suggestion doesn't work, re-install the drivers.
Click to expand...
Click to collapse
How do i reinstall the drives?
guhvanoh said:
Did you try changing the cable or using a different port?
Click to expand...
Click to collapse
I didn't try a new cable as the phone was still charging(not showing the fast charge symbol though) and then i thought the cable if probably fine
tnsmani said:
You didn't say whether file transfer was working earlier. If it was and the above suggestion doesn't work, re-install the drivers.
Click to expand...
Click to collapse
I did reinstall the drivers and it worked... but only for a short time. what happens is the file explorer window keeps getting closed automatically and i hear the beep sound( the one windows make when a device is connected) continuously for 3-5 seconds and then it stops.
Thought when i tried for the third time it worked and i was able to send a 1 GB file without any errors but i think the time taken was a bit much.
At this point I am quit confused whether its the ports problem or the cables because i also tried connecting in my laptop which also didn't detect my phone.
Should i go the mi care and get the port replaced?
The OP Guy said:
I did reinstall the drivers and it worked... but only for a short time. what happens is the file explorer window keeps getting closed automatically and i hear the beep sound( the one windows make when a device is connected) continuously for 3-5 seconds and then it stops.
Thought when i tried for the third time it worked and i was able to send a 1 GB file without any errors but i think the time taken was a bit much.
At this point I am quit confused whether its the ports problem or the cables because i also tried connecting in my laptop which also didn't detect my phone.
Should i go the mi care and get the port replaced?
Click to expand...
Click to collapse
And i tried connecting again but now again it won't connect again...
so basically i back to square 1.
edit: The phone got detected once i tries moving files which was fine till i kind of used the phone for whats app while transfer was still in process and the phone got disconnected automatically(windows explorer closed) though there wasn't any tension in the cable and the usb c port.
edit2: Yeah ok so I am plugging in and out a few times. it got detected and sometimes it doesn't. So I decided to let it be till you guys reply and i put the phone on charging and what i SEE that the quick charging symbol is now showing out of nowhere I didn't do anything in the phone, so how come suddenly the quick charge symbol is coming now?
I think there is problem with the port. what do you say?
The OP Guy said:
And i tried connecting again but now again it won't connect again...
so basically i back to square 1.
edit: The phone got detected once i tries moving files which was fine till i kind of used the phone for whats app while transfer was still in process and the phone got disconnected automatically(windows explorer closed) though there wasn't any tension in the cable and the usb c port.
edit2: Yeah ok so I am plugging in and out a few times. it got detected and sometimes it doesn't. So I decided to let it be till you guys reply and i put the phone on charging and what i SEE that the quick charging symbol is now showing out of nowhere I didn't do anything in the phone, so how come suddenly the quick charge symbol is coming now?
I think there is problem with the port. what do you say?
Click to expand...
Click to collapse
There is no Quick Charge through the USB ports. USB 3.0 port maximum power output is 900mAh. So I'm not sure how does the QQC symbol appearing if connected through USB. Also, you may need to disable the automatic installation of the drivers in Windows. Could be that the windows are trying to install some "incompatible" drivers. Just guessing. Had such a situation many times with some USB devices. In any case, if you have the warranty, you can always check up the phone. It could be the port also.
ekin_strops said:
There is no Quick Charge through the USB ports. USB 3.0 port maximum power output is 900mAh. So I'm not sure how does the QQC symbol appearing if connected through USB. Also, you may need to disable the automatic installation of the drivers in Windows. Could be that the windows are trying to install some "incompatible" drivers. Just guessing. Had such a situation many times with some USB devices. In any case, if you have the warranty, you can always check up the phone. It could be the port also.
Click to expand...
Click to collapse
Yeah
the quick charge was through the charger which wasn't the case earlier.
Basically the issue is getting fixed and then again the same problem
The OP Guy said:
Yeah
the quick charge was through the charger which wasn't the case earlier.
Basically the issue is getting fixed and then again the same problem
Click to expand...
Click to collapse
You can use USBDview to search for all the drivers and uninstall them. Then install only the F1 drivers and try. Otherwise, it seems to be a hardware issue.
tnsmani said:
You can use USBDview to search for all the drivers and uninstall them. Then install only the F1 drivers and try. Otherwise, it seems to be a hardware issue.
Click to expand...
Click to collapse
should i uninstall all the drivers?
The OP Guy said:
should i uninstall all the drivers?
Click to expand...
Click to collapse
If there is a clash between drivers, unless you uninstall the problematic ones, the correct ones will not work. Don't worry, all the drivers will be automatically installed again as and when you connect various devices. Only those drivers which you manually installed will have to installed by you again.
tnsmani said:
You can use USBDview to search for all the drivers and uninstall them. Then install only the F1 drivers and try. Otherwise, it seems to be a hardware issue.
Click to expand...
Click to collapse
I did remove all the drivers under poco f1 and reconnected the device but its not getting recognized in the system, basically no response but the phone charges.
The OP Guy said:
I did remove all the drivers under poco f1 and reconnected the device but its not getting recognized in the system, basically no response but the phone charges.
Click to expand...
Click to collapse
Manually install the drivers.
tnsmani said:
Manually install the drivers.
Click to expand...
Click to collapse
How do I do that, is there a site for them or i just google em?
The OP Guy said:
How do I do that, is there a site for them or i just google em?
Click to expand...
Click to collapse
You should have used the MiUnlocker Tool. There is an option in it to install the F1 drivers.
tnsmani said:
You should have used the MiUnlocker Tool. There is an option in it to install the F1 drivers.
Click to expand...
Click to collapse
I downloaded the tool but it shows connect the device again. but the phone just charges
The OP Guy said:
I downloaded the tool but it shows connect the device again. but the phone just charges
Click to expand...
Click to collapse
When the Tool is open, click the Settings button (*) and you will get the option to install the drivers.
tnsmani said:
When the Tool is open, click the Settings button (*) and you will get the option to install the drivers.
Click to expand...
Click to collapse
No success it says connect the device again.
I think its the usb c port probelm.

Question Unable to File Transfer from Windows to Phones Internal Storage?

Whenever I attempt to connect my phone via USB to USB-C or even from USB-C to USB-C using my Windows 10 Laptop, I'm unable to select the File Transfer option. My phone immediately begins charging, and Device Manager does not detect an unknown device.
Is there a workaround to resolve this issue as I would like to place some audiobooks onto my phone that I have stored on my computer.
This has been an ongoing issue for sometime now and I'm still unable to resolve the issue myself. Hopefully someone here can help me resolve this issue as this is the first phone where I've been unable to successfully File Transfer. This feature is important for me to transfer files to and from my phone.
Any help would be much appreciated. Thank you.
bupeapoop said:
Whenever I attempt to connect my phone via USB to USB-C or even from USB-C to USB-C using my Windows 10 Laptop, I'm unable to select the File Transfer option. My phone immediately begins charging, and Device Manager does not detect an unknown device.
Is there a workaround to resolve this issue as I would like to place some audiobooks onto my phone that I have stored on my computer.
This has been an ongoing issue for sometime now and I'm still unable to resolve the issue myself. Hopefully someone here can help me resolve this issue as this is the first phone where I've been unable to successfully File Transfer. This feature is important for me to transfer files to and from my phone.
Any help would be much appreciated. Thank you.
Click to expand...
Click to collapse
Do you have the latest USB driver installed? Also using a USB 2.0 port (A to C cable) seems to work best.
Sometimes it helps enabling USB Debugging in the Developer options.
Cheers
Tom
bupeapoop said:
Whenever I attempt to connect my phone via USB to USB-C or even from USB-C to USB-C using my Windows 10 Laptop, I'm unable to select the File Transfer option. My phone immediately begins charging, and Device Manager does not detect an unknown device.
Is there a workaround to resolve this issue as I would like to place some audiobooks onto my phone that I have stored on my computer.
This has been an ongoing issue for sometime now and I'm still unable to resolve the issue myself. Hopefully someone here can help me resolve this issue as this is the first phone where I've been unable to successfully File Transfer. This feature is important for me to transfer files to and from my phone.
Any help would be much appreciated. Thank you.
Click to expand...
Click to collapse
Do you get a popup on your phone to choose between charging, file transfer, MTP, PTP etc when you connect the phone to the PC/laptop? If not, you may be lacking the correct drivers.
Also in Developer Options, have you enabled the correct USB configuration?
Lughnasadh said:
Do you have the latest USB driver installed? Also using a USB 2.0 port (A to C cable) seems to work best.
Click to expand...
Click to collapse
Thanks for your response. After downloading the latest USB Drivers and updating each and every USB Serial Bus Controller, using the latest USB drivers, it states each and every Driver is up to date.
As you can see in this image HERE, I don't have a USB 2.0 Port; Only USB Root Hub 3.0 Ports instead. Could this be the issue? And if so, how do I go about downgrading from USB 3.0 down to USB 2.0?
tom1807 said:
Sometimes it helps enabling USB Debugging in the Developer options.
Cheers
Tom
Click to expand...
Click to collapse
USB Debugging is currently enabled and still no luck unfortunately.
TNSMANI said:
Do you get a popup on your phone to choose between charging, file transfer, MTP, PTP etc when you connect the phone to the PC/laptop? If not, you may be lacking the correct drivers.
Also in Developer Options, have you enabled the correct USB configuration?
Click to expand...
Click to collapse
Yes I sure do, but whenever I attempt to select between the default option of charging over to file transfer, it immediately reverts back to charging again. Initially, I thought it may be down to me using a generic cable, but even after using the official USB-C to USB-C adapter that comes with the Pixel 6a, and the fact my laptop supports this option, I thought this may have resolved the issue. Unfortunately, neither option allows me to file transfer.
bupeapoop said:
Yes I sure do, but whenever I attempt to select between the default option of charging over to file transfer, it immediately reverts back to charging again. Initially, I thought it may be down to me using a generic cable, but even after using the official USB-C to USB-C adapter that comes with the Pixel 6a, and the fact my laptop supports this option, I thought this may have resolved the issue. Unfortunately, neither option allows me to file transfer.
Click to expand...
Click to collapse
I see that you have an AMD system. By any chance is it older than a couple of years? There was an issue with USB ports on AMD PCs/Laptops some time back which, to my knowledge, was never resolved. Instead, the newer models started working alright.
Check with an Intel machine or one that has USB 2.0 ports.
are you using original cable type c cable? used to have that issue then I found out my current usb c (Xiaomi cable) is 5a,it will charge the device but very slow and wont show in device manager ..then i changed to 3a..the issue is solved..
and im using AMD Processor
bupeapoop said:
Thanks for your response. After downloading the latest USB Drivers and updating each and every USB Serial Bus Controller, using the latest USB drivers, it states each and every Driver is up to date.
As you can see in this image HERE, I don't have a USB 2.0 Port; Only USB Root Hub 3.0 Ports instead. Could this be the issue? And if so, how do I go about downgrading from USB 3.0 down to USB 2.0?
Click to expand...
Click to collapse
Did you try an A to C cable? You can't downgrade USB ports.
TNSMANI said:
I see that you have an AMD system. By any chance is it older than a couple of years? There was an issue with USB ports on AMD PCs/Laptops some time back which, to my knowledge, was never resolved. Instead, the newer models started working alright.
Check with an Intel machine or one that has USB 2.0 ports.
Click to expand...
Click to collapse
You could be onto something here. Like you've stated, my laptop is older than a couple of years old, and I've had ongoing issues with my Lenovo Laptop and it's USB ports for as long as I can remember. Do you think a BIOS update could possibly resolve this issue?
It's just a little weird why it worked fine with my old Poco F1, but for whatever reason, with the Google Pixel 6a, it doesn't seem to want to play ball.
Could a possible workaround since all my Auidobooks are stored on an External HDD to simply connect my Phone to a newer PC/Laptop alongside the External HDD and copy/paste the audiobooks over if my phones internal memory is detected? If so, this maybe my only option.
Thanks for the heads up though. This is good to know as it reaffirms my initial suspicion that it may be a USB related issue with regards to this laptop than anything to do with the phone itself.
Lughnasadh said:
Did you try an A to C cable? You can't downgrade USB ports.
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Now that you mention it, I don't think I have if my memory serves me right? Would a simple cable like the one in this link HERE do the trick? If so, I'll order one tomorrow and see whether this resolves the issue. If not, I know it must be my laptop and not the phone that's causing these issues.
bupeapoop said:
Now that you mention it, I don't think I have if my memory serves me right? Would a simple cable like the one in this link HERE do the trick? If so, I'll order one tomorrow and see whether this resolves the issue. If not, I know it must be my laptop and not the phone that's causing these issues.
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I don't know about that specific cable you linked. What I do know is that people seem to have more success with A to C cables in general. I'm using an Anker A to C cable, but I don't know what model it is.
bupeapoop said:
Do you think a BIOS update could possibly resolve this issue?
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I don't think so. If my memory serves me right, people tried every possible solution without success at that time.
bupeapoop said:
It's just a little weird why it worked fine with my old Poco F1, but for whatever reason, with the Google Pixel 6a, it doesn't seem to want to play ball.
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Click to collapse
I remember reading that it was choosy in deciding which phones to work with and which phones not. In other words, it worked with some brands and did not work with others. I also remember it did not work with OnePlus.
bupeapoop said:
Could a possible workaround since all my Auidobooks are stored on an External HDD to simply connect my Phone to a newer PC/Laptop alongside the External HDD and copy/paste the audiobooks over if my phones internal memory is detected? If so, this maybe my only option.
Click to expand...
Click to collapse
You can try, you have nothing to lose.
bupeapoop said:
Could a possible workaround since all my Auidobooks are stored on an External HDD to simply connect my Phone to a newer PC/Laptop alongside the External HDD and copy/paste the audiobooks over if my phones internal memory is detected? If so, this maybe my only option.
Click to expand...
Click to collapse
Why not just plug the external drive directly into the phone? I do that all the time when moving .flac and .mp3 files around -- works fine.
(Though it might depend a bit on the file system the hard drive uses.)

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