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SielickiN said:
Hey all. I hate nothing more than looking around for problems I have with my stuff and then finding a forum post that shows the exact problem and then someone saying, "fixed it" and nothing more. So this is how I fixed the problem.
Basically I have no clue if i actually flashed a new bootloader. I couldn't care less. What I did was flash this SBF file using RDS Lite (ITS VERY IMPORTANT TO BE VERY CAREFUL WITH SBFs - Easy bricking!)
found here: http://forum.xda-developers.com/showthread.php?t=1125944 First SBF in the thread.
By reflashing that I have successfully removed the "unlocked" text at the top when booting the phone. Did I actually unlock the phone? I have no clue. But I feel confident enough to walk into an ATT store tomorrow and ask for a replacement.
Is there anyone out there that knows if it's possible for them to see at this point? Or by flashing that SBF did I completely put the phone to stock and make it identical to before I unlocked/rooted? Thanks!
Click to expand...
Click to collapse
If you unlocked your phone you "blow" a fuse, its irreversible as it PHYSICALLY blows a fuse, nothing to do with software. They can check if you have unlocked the bootloader before by checking the values of the ReservedODM. To quote eval-,
"You can view the state of your ReservedOdm by looking at /sys/firmware/fuse/ReservedOdm, if you are root. Mine looks like this:
10000000000010001000100004000
(before unlock:
10000000000010001000100000000)"
As you can see, unlocking your phone cannot be undone, but it is highly unlikely they will check.
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SielickiN said:
Thanks for the response.
I'm only concerned because as I understand this voids the warranty, yes?
I'm going to go to an ATT store tonight an exchange this phone for another one (I've had some random crashes not caused by software). I assume my current phone will be sent to a repair factory somewhere. Will they check this then? Will they then bill my account for it? Or will I be safe?
Click to expand...
Click to collapse
You should be alright. They rarely do check the fuses.
I've sent mine in twice and they fixed it both times. my fuse was "blown" and I was not charged. you should be okay.
jgc121 said:
They rarely do check the fuses.
Click to expand...
Click to collapse
And you know this because???
Assimilated via WinBorg 4G
SielickiN said:
Thanks for the response.
I'm only concerned because as I understand this voids the warranty, yes?
Click to expand...
Click to collapse
MAY void the warranty is the wording used.
Assimilated via WinBorg 4G
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SielickiN said:
Okay so I went to 2 different stores and they spread misinformation but the basic idea is I cannot do this exchange in store because it's a refurbished unit.
So they're sending me an alternate refurbished unit. And i'm sending this unit back.
Do I still have nothing to fear? Will they bill my account when I send them a device with the fuse blown?
Click to expand...
Click to collapse
You'll be fine, just flash gingerbread to remove unlocked. I sent my phone straight to Motorola under warranty and they repaired it without question. My issues were in no way related to flashing tho (fingerprint scanner and digitizer). I don't think you voided it from what I read you did, just put stock firmware back on it.
Sent from my MB860 using xda premium
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My phone began having issues with touch behavior. It has over time gotten worse to the point where my phone seems to have a mind of its own. I took it in to a sprint repair center because I have read that the digitizer is a common failure with the Evo 3D. Anyway the repair guy told me that the issue was because I am rooted, that root corrupts files necessary for correct touch input. I have never herd this before and wanted to ask if anyone can either confirm or deny this. I would like to specifically read some developers perspective on this.
IXKastling said:
My phone began having issues with touch behavior. It has over time gotten worse to the point where my phone seems to have a mind of its own. I took it in to a sprint repair center because I have read that the digitizer is a common failure with the Evo 3D. Anyway the repair guy told me that the issue was because I am rooted, that root corrupts files necessary for correct touch input. I have never herd this before and wanted to ask if anyone can either confirm or deny this. I would like to specifically read some developers perspective on this.
Click to expand...
Click to collapse
Completely untrue. Rooting voids warranty and so that's why he came up with that excuse. Just unroot (this guide is good), and then take it to the sprint store again and don't say anything about root. they should give either a replacement or replace the digitizer. Then you can just root the new phone or root again.
Well the surprising thing is he gave the phone back to me and said he had ordered a replacement phone and that they'd call me when it arrived. This is why I asked, because I wanted to know whether to root my new phone when it came in.
He gave the phone back to you and ordered you a new one at no cost to you because that's just a trick reps play..
Root had no effect on screen wear and tear or digitizer failure..
Sent from my PG86100 using XDA
This just goes to show that you should read and research before modifying your device. No root has no effect on hardware.
#Root-Hack_Mod*Always\
I started having serious screen errors after flashing the VM firmware. I tried the fix, and it didn't work for me. Looking at a multi-touch test, it's showing four touch points in the middle when I'm only touching it once at the top.
flomexico said:
I started having serious screen errors after flashing the VM firmware. I tried the fix, and it didn't work for me. Looking at a multi-touch test, it's showing four touch points in the middle when I'm only touching it once at the top.
Click to expand...
Click to collapse
Unfortunately that's what happens when people flash hacked/leaked firmware. Rooting itself doesn't cause hardware problems, but flashing things like this does. Hopefully someone will come up with a fix to fully reverse it. If not, hopefully you have insurance.
mreyesems said:
He gave the phone back to you and ordered you a new one at no cost to you because that's just a trick reps play..
Root had no effect on screen wear and tear or digitizer failure..
Sent from my PG86100 using XDA
Click to expand...
Click to collapse
Do you mean that I could get billed? Or what would be the purpose of the trick?
IXKastling said:
Do you mean that I could get billed? Or what would be the purpose of the trick?
Click to expand...
Click to collapse
They could bill you for service w/out warranty but only if you tell them to.
Sometimes they say things like that because they don't want to go through the hassle of ordering a new phone for you, especially since they don't earn any commission for that kind of help.
Also, technically if you are rooted your warranty IS voided, even though a lot of the time hardware problems aren't related to root at all. I guess what I'm trying to say is they technically aren't aloud to replace a non-warrantied item so they make up a reason why they can't in order to keep the customer at least somewhat understanding.
sitlet said:
Unfortunately that's what happens when people flash hacked/leaked firmware. Rooting itself doesn't cause hardware problems, but flashing things like this does. Hopefully someone will come up with a fix to fully reverse it. If not, hopefully you have insurance.
Click to expand...
Click to collapse
Yup, my impatience screwed me over. I'm probably gonna end up bricking it.
In relation to the thread, rooting doesn't do anything. So yeah, you got got.
Yea, I had the same problem and the store said the same thing. Like others said, it's untrue. The stores will try to avoid the issue but phones should be replaced.
Sent from my EVO 3D on ICS using XDA
Send my Xperia S in at the end of June for the yellow tints problem. Waited two weeks and Sony replied that they wouldn't repair the phone because of "illegal unlock"?? The phone is factory unlocked. Tried to discuss this issue on http://talk.sonymobile.com/thread/34135, and 1 day later my account with sonymobile was suspended. Just feel so disappointed with Sony's customer service.
Wow.
What was your user name over there?
Have you unlocked your bootloader or sent it in rooted or something like that?
If that's the case, it's normal that they didn't touch it as you lost your warranty if you unlocked your bootloader. If you rooted it, you should have restored it before sending, because technically, rooting voids your warrantytoo.
Maybe you bought it used and the previous owner unlocked the bootloader and didn't tell you?
ditto (well i unlocked the bootloader, with a code provided by SONY, which is hardly illegal, but I guess they're really playing the voided warranty issue on this)
skip0pot2mus said:
Wow.
What was your user name over there?
Click to expand...
Click to collapse
evppp see the last two-three pages
shvyue said:
Send my Xperia S in at the end of June for the yellow tints problem. Waited two weeks and Sony replied that they wouldn't repair the phone because of "illegal unlock"?? The phone is factory unlocked. Tried to discuss this issue on talk.sonymobile.com/thread/34135, and 1 day later my account with sonymobile was suspended. Just feel so disappointed with Sony's customer service.
Click to expand...
Click to collapse
Had got the same problem with yellow tints, but my phone wasn't unlocked and has been repaired by Sony in two weeks.
If you had unlocked your phone even with the Sony method it's indicate that warranty is avoid in this case.
Interesting...with an unlocked bootloader it still shouldn't have been an issue. Your warranty is in theory still intact, just with CPU modifications and such afterwords that can void it (overclocking and such with custom kernels). In the terms it just says "may" so they avoid liability if you break it yourself. It appears in this case (and the other one posted above) they decided to throw that out the window and just say "meh, sorry, today, because it's cold and didn't sleep well, its your fault."
You didn't by any chance have Doom's kernel on when you sent it in?
It's almost like every center changes their interpretation of a voided warranty depending on the weather or if they just feel like it .
I wouldn't associate your account being blocked as Sony's fault though, as you picked a username that appears to be picked by bashing your head on the keyboard . It was probably what they thought was a spam account?
If you formatted the device then reflashed it with a stock GB firmware would anyone be able to tell that it had been unlocked ever?
kensama said:
Had got the same problem with yellow tints, but my phone wasn't unlocked and has been repaired by Sony in two weeks.
If you had unlocked your phone even with the Sony method it's indicate that warranty is avoid in this case.
Click to expand...
Click to collapse
Sony really need to sort themselves out, been going backwards and forwards for weeks. Latest issue is they are now claiming I purchased my phone in another country, it was supplied by my carrier.
Been a Sony fan since x10, but they are getting worse with cs. The phones are better, but they really need to train their staff.
My phone is not foreign, how the hell would they know in the first place? They've never seen the phone and I have never been asked for an imei number.
This is a joke now.
Sent from my XperiaS via transwarp conduit.
shmoejoe said:
I wouldn't associate your account being blocked as Sony's fault though, as you picked a username that appears to be picked by bashing your head on the keyboard . It was probably what they thought was a spam account?
Click to expand...
Click to collapse
This guy:
"nolramlb" hasn't been banned, his name is terrible, and he's made over 1200 posts in ONE MONTH, now that's some spam!
We over in the HTC forums have the same prob, unlock the bootloader then you lose all warranty on your phone. We have faulty WiFi antenna on the One X, the contacts don't connect the antenna correctly, HTC say that if you unlocked your bootloader you can't get the antenna fixed, no one can say how unlocking a bootloader and WiFi antenna can be connected in any way, but HTC are being dogs about it. As for the yellow tints, they are a common problem across the bord, it's only the glue sticking the screen and the glass, play some games, give your phone a good use to heat it up and you will find that,the yellow tints go after a week or so
It's odd to see that it seems all/most mobile manufactures some what lack customer service.
Sent from my HTC One X using Tapatalk 2
skip0pot2mus said:
This guy:
"nolramlb" hasn't been banned, his name is terrible, and he's made over 1200 posts in ONE MONTH, now that's some spam!
Click to expand...
Click to collapse
that picture is pretty terrible as well Looks like its a bad cialis commercial.
hi all,
To get it repaired by sony:
so bootloader relocking thread
relock bootloader
and send it back to sony (i did it with my play and they repaired the screen)
nickholtus said:
hi all,
To get it repaired by sony:
so bootloader relocking thread
relock bootloader
and send it back to sony (i did it with my play and they repaired the screen)
Click to expand...
Click to collapse
I did that, they repaired it the first time, second time they didn't. Isn't the DRM stuff gone forever, that's how they can tell?
shmoejoe said:
Interesting...with an unlocked bootloader it still shouldn't have been an issue. Your warranty is in theory still intact, just with CPU modifications and such afterwords that can void it (overclocking and such with custom kernels). In the terms it just says "may" so they avoid liability if you break it yourself. It appears in this case (and the other one posted above) they decided to throw that out the window and just say "meh, sorry, today, because it's cold and didn't sleep well, its your fault."
You didn't by any chance have Doom's kernel on when you sent it in?
It's almost like every center changes their interpretation of a voided warranty depending on the weather or if they just feel like it .
I wouldn't associate your account being blocked as Sony's fault though, as you picked a username that appears to be picked by bashing your head on the keyboard . It was probably what they thought was a spam account?
Click to expand...
Click to collapse
haha, that's interesting. I got that username because they said my normally used one has been taken. I've never done any CPU overclocking/mod, or never had any customer kernel installed. I don't know their "illegal unlock" means network unlock or software unlock. The phone was sent back to the repair centre with original GB software.
Here is the feedback from Sony UK's repair center, if this can help. I can guarantee the phone is working properly with photo evidence. I don't know why see put Display broken rather than "yellow tints".etc. Now the phone sounds totally dead at the Sony repair center.
Perhaps they tested it for so long it's run out of battery!
I'd be complaining like hell right now to Sony Customer Services!!
shvyue said:
Here is the feedback from Sony UK's repair center, if this can help. I can guarantee the phone is working properly with photo evidence. I don't know why see put Display broken rather than "yellow tints".etc. Now the phone sounds totally dead at the Sony repair center.
Click to expand...
Click to collapse
exactly what i had with them, don't worry, it's not BER at all, there's probably not an option on their system for "owner unlocked bootloader and voided warranty"
sminki said:
exactly what i had with them, don't worry, it's not BER at all, there's probably not an option on their system for "owner unlocked bootloader and voided warranty"
Click to expand...
Click to collapse
So what did they do with you phone? Have you got your phone repaired finally?
shvyue said:
So what did they do with you phone? Have you got your phone repaired finally?
Click to expand...
Click to collapse
They sent it back unrepaired, free or charge at my request. (to be honest it was't too bad, and as i've been without it for over a month in total I was getting sick of it!)
I was told Nexus devices warranties aren't voided, is this true? Just not 100% if I want to keep my N9 but I wanna root it to see if it can satisfy what I need it for
"But if you restore the factory Image and relock the bootloader they will never know... effectively restoring your warranty." - Is this true? From a Nexus 7 thread
Thanks!
When u unlock your bootloader .. its says it "may" void warranty. Undortuantley i am unsure of what that "may" means. But as far as i know unlocking bootloader wont void your warranty. But correct me if im wrong.
It's a nexus, no warranty void when unlocking/locking rooting/unrooting.
This is how nexus worked since the beginning.
If they change this, nexus would sell probably not at all anymore because it would be like every other tablet/phone beside the stock android.
So no, no warranty void. Period
HTC's documentation in the box makes it clear that unlocking voids the warranty. It looks like a blanket policy, but there's no other info to the contrary.
beetmonger said:
HTC's documentation in the box makes it clear that unlocking voids the warranty. It looks like a blanket policy, but there's no other info to the contrary.
Click to expand...
Click to collapse
Yeah, so that's why it says "May".
Buy from HTC, lose warranty with unlock.
Buy from Play, no such problem.
I just unlocked and rooted mine. I'm feeling underwhelmed for $400 though, and I'm considering a return under Googles:
If you aren’t happy with something you bought, you can return an item within 15 calendar days after the day you received it
Click to expand...
Click to collapse
https://support.google.com/googleplay/answer/2411741?hl=en
It doesn't say anything about being unable to return after unlocking. I'd just relock and put it back to stock, though Google or their service company (?) would likely do the same anyway.
mikereidis said:
Yeah, so that's why it says "May".
Buy from HTC, lose warranty with unlock.
Buy from Play, no such problem.
I just unlocked and rooted mine. I'm feeling underwhelmed for $400 though, and I'm considering a return under Googles:
https://support.google.com/googleplay/answer/2411741?hl=en
It doesn't say anything about being unable to return after unlocking. I'd just relock and put it back to stock, though Google or their service company (?) would likely do the same anyway.
Click to expand...
Click to collapse
I doubt there's different warranty information in a mass produced box, regardless of where you ordered. But if you have it in writing, you're safe. I expect most people here aren't too worried about their warranty, but I prefer to know the actual policy rather than hope for the best.
mikereidis said:
Yeah, so that's why it says "May".
Buy from HTC, lose warranty with unlock.
Buy from Play, no such problem.
I just unlocked and rooted mine. I'm feeling underwhelmed for $400 though, and I'm considering a return under Googles:
https://support.google.com/googleplay/answer/2411741?hl=en
It doesn't say anything about being unable to return after unlocking. I'd just relock and put it back to stock, though Google or their service company (?) would likely do the same anyway.
Click to expand...
Click to collapse
Basically the same as me. I paid $608 AUD for my black 32gb one and I just feel like its probably not worth it...
You can always relock the BL with fastboot OEM lock and like magic it's locked again
Pilz said:
You can always relock the BL with fastboot OEM lock and like magic it's locked again
Click to expand...
Click to collapse
After locking mine again (for warranty return), it flashes "This is a development device not intended for production use" in red letters at the top of the screen during boot... I guess I'm about to find out if it voids the warranty.
DarthSudo said:
After locking mine again (for warranty return), it flashes "This is a development device not intended for production use" in red letters at the top of the screen during boot... I guess I'm about to find out if it voids the warranty.
Click to expand...
Click to collapse
Maybe you could relfash the stock ROM and relock it?
Pilz said:
Maybe you could relfash the stock ROM and relock it?
Click to expand...
Click to collapse
Yep, that's exactly what I just did. Thanks! I did a little more searching and found a few others making that suggestion. I followed this process for a manual flash (after the flash-all script failed), then `fastboot oem lock` before rebooting. I no longer see the "development device" message!
DarthSudo said:
Yep, that's exactly what I just did. Thanks! I did a little more searching and found a few others making that suggestion. I followed this process for a manual flash (after the flash-all script failed), then `fastboot oem lock` before rebooting. I no longer see the "development device" message!
Click to expand...
Click to collapse
No problem, its a Nexus so there is always a way to fix it by flashing.
I recently purchased a T-Mobile LG G5. I am not too tech savvy, and since I'm a novice when it comes to rooting, I have a question I need help with.
I unlocked the bootloader and rooted my phone. Shortly after doing so, I noticed a blister in the paint of the phone's battery/charging port tray. This is the part I'm referring to. http://www.globaldirectparts.com/OEM-LG-G5-Accessory-Module-Loud-Speaker-Gold-p/lgg5hsg4gld.htm
I contacted T-Mobile, and they offered me a warranty replacement. That sounds great, but I'm bummed out. I have my phone customized exactly how I want it, screen protector and all. I can't figure out if I want to go through the hassle of unrooting my phone, relocking the bootloader, then doing the reverse to the new phone.
Anyhow, the answer to this one question will help me decide. There's always the possibility that the T-Mobile store rep will be unconvinced the blister, which has since then burst, was a manufacturer defect. It actually now looks more like a scratch. If I go ahead and relock the bootloader, but am denied the warranty replacement and have to keep my current phone, will I be able to unlock it again? Or should I save myself the hassle and shell out $70 to buy a new battery/charging port tray?
The common sense answer is to ignore the blemish and keep using my current phone. But I'm a perfectionist when it comes to these things and can't bring myself to do it.
EDIT: I'm going to leave this up rather then delete because the answer below may have valuable information for somebody else. But there was never a blister in the paint. I feel like such an idiot. The phone came with a plastic protective adhesive that was applied so well, I never realized it was on. That's what blistered.
You could relock the bootloader, and send it back. The question is rather whether they would find out, since i am not quite sure if they can see that the phone was ever rooted. If you decide to lock the bootloader again though, you can unlock it later on again, that is no problem. I would suggest unrooting it, and relocking the bootloade, if you can not ignore that blemish. I just got mine yesterday, and im debating whether i should root it again, because i am not certain that i could re lock it and recover the warranty. I only need to root it because of adaway, since there is no custom rom support yet.
..
Thanks for the reply. Read my edit to the original post. You're gonna laugh.
rebelde80 said:
Thanks for the reply. Read my edit to the original post. You're gonna laugh.
Click to expand...
Click to collapse
Yea, It's legit funny have fun with your g5!
Sent from my LG-H850 using Tapatalk
Is there a way to unlock a relocked BL?
I bought a used G5 H850. When I try to unlock BL on LG site, I get the following message "Device ID is unmatched. Please check your Device ID. Your account will be locked if you enter the wrong Device ID more than 4 times.".
Searching in the internet, it seems that I get this message because my phone had been unlocked once.
K40S said:
The question is rather whether they would find out, since i am not quite sure if they can see that the phone was ever rooted.
Click to expand...
Click to collapse
1.) the phone id was entered to get the unlock code
2.) you can find a unlock detector in a hidden service menu
:crying: if they want to see, they will be able to see!
and ...
Csetoue said:
Searching in the internet, it seems that I get this message because my phone had been unlocked once.
Click to expand...
Click to collapse
as I know:
that’s right! At the first time the phone was unlocked; the id was registered as "unlocked" in the LG data pool! AND unfortunately the ID was related to the user account of first registration.
Best way will be to contact the first owner if you can.
K40S said:
You could relock the bootloader, and send it back. The question is rather whether they would find out, since i am not quite sure if they can see that the phone was ever rooted. If you decide to lock the bootloader again though, you can unlock it later on again, that is no problem. I would suggest unrooting it, and relocking the bootloade, if you can not ignore that blemish. I just got mine yesterday, and im debating whether i should root it again, because i am not certain that i could re lock it and recover the warranty. I only need to root it because of adaway, since there is no custom rom support yet.
Click to expand...
Click to collapse
How to relock the bootloader pal?
Im curius because, even if the bootloader is locked again, cant LG search among the IMEI's and find out that previously the device was tweaked?
Thanks!
alextheboss96 said:
How to relock the bootloader pal?
Im curius because, even if the bootloader is locked again, cant LG search among the IMEI's and find out that previously the device was tweaked?
Thanks!
Click to expand...
Click to collapse
While LG will know that the Unlock.img file was requested they wont know if you have used it or not. So they will need evidence that you used the file in order to warrenty void.
JAYKETM said:
While LG will know that the Unlock.img file was requested they wont know if you have used it or not. So they will need evidence that you used the file in order to warrenty void.
Click to expand...
Click to collapse
Ooh i see. Cool bro thanks for the reply!