Hi guys, noob here, just got my first android phone (been with blackberry till now).
I got a chinese X12 dual sim phone because i really needed only 1 phone (had to carry around 2 of them).
Phone works great, only problem is with the mobile networks. It can connect to GSM networks but it won't connect to a 3G network. The phone has 3G capabilities, 3G is enabled for the required sim, it finds the 3G network but it will not connect to it.
Sim works fine, had it in a Samsung i900 on 3G (WCDMA) - i live in Europe.
The thing that surprises me most is that the phone came with android 4.0 instead of the 2.3.6 it was advertised, could this be the problem?
Data Enabled ?! have access points ?!
Taki2011 said:
Data Enabled ?! have access points ?!
Click to expand...
Click to collapse
yes, data is enabled on it, as for the access points it has them too (althought i am only trying to connect to the voice network, not the data network)
Tried one more thing which is wierd: the phone works ok with another 3G sim from another provider, but with the other sim it doesn't connect (but it finds the actual network). And the sim that won't connect works on my old phone (the samsung i900)
The first sim that works on 3G on my new phone is from Vodafone (and they have both GSM and WCDMA in my country), while the other sim that doesn't work is from a provider that only has 3G (for both voice and data).
Quick update:
i found out i also get an "error" : invalid IMEI for both sims - it was this way when i first got the phone...
really strange thing with this phone, in settings > about > it says android version 4.0 but when it starts it has the honeycomb logo...
would appreciate any help, if it's from the missing imei's that would be good (or bad, depending on how hard is that to fix).
You can call ##778# to get into those settings. But be careful, those can really screw up your phone if your not careful.
The only reason i can think of, is if your phone only supports certain UMTS bands, while your operator is using different ones. Check out this article: http://en.wikipedia.org/wiki/UMTS_frequency_bands.
For example, my previous phone HTS Nexus One came in two versions - one for ATT(UMTS 850/1900/2100) and another for T-Mobile(UMTS AWS/900/2100). Both were GSM, both had 3G, but 3G would not work on another operator.
alexander7567 said:
You can call ##778# to get into those settings. But be careful, those can really screw up your phone if your not careful.
Click to expand...
Click to collapse
Tried it. What i get is : USSD code running (for a short while) > unknown application
AntonC said:
The only reason i can think of, is if your phone only supports certain UMTS bands, while your operator is using different ones. Check out this article: http://en.wikipedia.org/wiki/UMTS_frequency_bands.
For example, my previous phone HTS Nexus One came in two versions - one for ATT(UMTS 850/1900/2100) and another for T-Mobile(UMTS AWS/900/2100). Both were GSM, both had 3G, but 3G would not work on another operator.
Click to expand...
Click to collapse
phone has only WCDMA 3G network - i tried it on different carriers (on 3G and not GSM) and it works fine, connects to 3G, it just won't connect to this specific network (although it finds the network there, so i guess it has the hardware to connect to it).
could this be from the lack of the IMEI ?
FIXED !!!!
Got it fixed, the problem was with the missing IMEI codes, put them back in, works like a charm.
I used the tutorial here:
http://club.dx.com/forums/Forums.dx/threadid.1004466?page=2
Thanks for all the replies you guys.
Related
Hi,
I have a question about the 3g network. Well recently i tried connecting to vodafone and noticed that there is no 3g icon on the status bar unlike from the orange network. My question is that if there is no 3g icon, does this mean i do not have the 3 g coverage ? I tried connecting to the net, i put on the right settings APN, proxy.... but in vain. all i get is the message that i have to enable mobile connections which in fact is already enabled.
Can anyone here clear my mind please. thanks.
P.S I have no problems with the orange network. 3 g, Hspda everything works fine and fast.
You need to make sure you have a 3G SIM card for Vodafone. If you just pulled one out of an older phone (especially one that did not have 3G) then the SIM is probably only good for 2G (GSM/GPRS). The 2G and 3G SIM cards look identical, but they have different information on them.
clobber said:
You need to make sure you have a 3G SIM card for Vodafone. If you just pulled one out of an older phone (especially one that did not have 3G) then the SIM is probably only good for 2G (GSM/GPRS). The 2G and 3G SIM cards look identical, but they have different information on them.
Click to expand...
Click to collapse
for sure it is a 3g simcard. on other phones, coverage and data connection works fine but on the hero....
But on the Orange network are you not using an Orange SIM? And on the Vodafone network using a Vodafone SIM?
Only other thing I can think of is Vodafone don't have 3G coverage at the exact location you are trying?
clobber said:
But on the Orange network are you not using an Orange SIM? And on the Vodafone network using a Vodafone SIM?
Only other thing I can think of is Vodafone don't have 3G coverage at the exact location you are trying?
Click to expand...
Click to collapse
well yes. i actually have two sims and 2 phones but i would have prefered to have the vodafone one on the hero. Vodafone do have the coverage cause my other phone do have the 3 g coverage.Cannot figure out where is the problem. Called the guys at vodafone and all they could tell me was that they do not have any settings for the phone, that they cannot help me cause they do not provide the pphone here.
Hmm....the APN setting and everything should be the same regardless of 2G or 3G data connectivity. Actually, that is something to check if you have not already. With the Vodafone SIM in your Hero when you go to Settings->Wireless Controls -> Mobile Network settings you might want to make sure "use only 2G networks" is not checked. Also make sure the Access Point Names is configured correctly. I don't know what they are for Vodafone, but a quick Google should tell you. Other than that, hmmm.........
clobber said:
Hmm....the APN setting and everything should be the same regardless of 2G or 3G data connectivity. Actually, that is something to check if you have not already. With the Vodafone SIM in your Hero when you go to Settings->Wireless Controls -> Mobile Network settings you might want to make sure "use only 2G networks" is not checked. Also make sure the Access Point Names is configured correctly. I don't know what they are for Vodafone, but a quick Google should tell you. Other than that, hmmm.........
Click to expand...
Click to collapse
Yep , i did everything right. still......
Try locking it in 3g mode. I have a rooted G1, you get to the menu by typing the following into the dialer:
*#4636#*
after entering that sequence it should goto a menu, pick the first item and scroll down and see if you can change from "CDMA preferred" to "CDMA only" or whatever your 3G equivalent is.
This is based off a G1 with a Hero ROM, so results may vary. Let me know if this works =)
Also make sure that you are switching over to the Vodafone APN settings. You can have the settings in correctly, but if you don't switch to that profile, then it will try using the Orange. This is the most common reason I have people in my store with data connection issues, they have the right settings, but didn't select the right profile.(I sell cell phone and cell phone accessories on a GSM network in the US, so I get a lot of unlocked phones in need of setup.)
Problem solved. A moderator could kindly please close this thread. thanks to all who helped. Cheers!!!
deeren said:
Problem solved. A moderator could kindly please close this thread. thanks to all who helped. Cheers!!!
Click to expand...
Click to collapse
Care to share what fixed it? For future reference if I do buy a Hero =)
southeastbeast said:
Care to share what fixed it? For future reference if I do buy a Hero =)
Click to expand...
Click to collapse
hi friend,
well there was nothing to fix as such. it was a misunderstanding.
One thing i came to know is that 3g will appear only is there is a data connection ...and if your apn is set correctly.
and another thing that was resolved is that htc hero cannot connect to vodafone live here in romania because it is only possible through wap bla bla bla a lot of crap.
This was the answer of vodafone representant: For the moment, the service vodafone live we provide cannot be accessed through new handsets with new browsers such as n97,iphone htc magic...
At work we have a Vodafone SureSignal as the normal mobile reception is rubbish. SureSignal has been working fine for some months with all phones including my HD2, but the box packed up last week. We have been sent a new box which was not picking up my handset. I phoned Vodafone and was advised to change the band selection from 'Auto' to 'UMTS(2100+900)'. Sure enough my phone connected to the device.
However, I understood that that would mean it would only connect where there is a 3G signal, so I tried selecting GSM(900+1800)+UMTS(2100+900) and that worked. But now that doesn't work and I can only connect to the SureSignal by selecting UMTS band only.
Does this mean anything to anyone, and can anyone advise whether there is anything I can do that means I don't have to keep changing the band selection on my phone manually every time I enter / leave the office? Is the box not doing something which is why my phone isn't picking up the 3G signal (I have no problem with 3G elsewhere)?
Thanks.
Hi,
Since my HTC universal broke the LCD I start to find a replacement.
I found a friend who have a TG01 with no use... and he borrowed the device before I buy it.
I am running with the device since last Sunday, and I must say that the cons of this device (battery), for me it´s ok (4h30) of use (mix of calls, emails, etc).
I can not reach this time with my HTC
I had found some "problems" but already solved, using search in here.
But, on other side, I have some problems that I could not found the solution.
1. I can not put the device in 3G, only in 2G (I try changing in appropriate settings zones).
If I put in "automatic".... always in 2G and my home area have 3G.
So I decided to leave the device with GSM only.
2. Some cases, when I make/receive a phone call, the others persons inform me that
they can not hear me correctly (like I have poor signal, but the times I could check the
signal, it was full).
3. I use the TG01, with a bluetooh car kit (he did not access the contacts in the phone)
Works fine, but yesterday I found that the TG01 was "frozen" several times in the
day...???
In the evening I found that the freeze are related with bluetooh connections to the car
kit. Connecting/disconnecting.
The 3 problems that I have should be related to radio version???
I have:
software 5005.0000.0171 SP-00
radio version 5005.0000.0171
Thanks
gaiolo said:
1. I can not put the device in 3G, only in 2G (I try changing in appropriate settings zones).
If I put in "automatic".... always in 2G and my home area have 3G.
So I decided to leave the device with GSM only.
2. Some cases, when I make/receive a phone call, the others persons inform me that
they can not hear me correctly (like I have poor signal, but the times I could check the
signal, it was full).
3. I use the TG01, with a bluetooh car kit (he did not access the contacts in the phone)
Works fine, but yesterday I found that the TG01 was "frozen" several times in the
day...???
In the evening I found that the freeze are related with bluetooh connections to the car
kit. Connecting/disconnecting.
The 3 problems that I have should be related to radio version???
I have:
software 5005.0000.0171 SP-00
radio version 5005.0000.0171
Thanks
Click to expand...
Click to collapse
Hi,
Yes your problems are from the radio version and from your carrier nerwork!
I have the same problem in Romania because i have more phones and also 3 carriers.
In one case, I use this phone with the Cosmote carrier from Romania it gave me the same problem as you have (the Cosmote carrier has two networks- one for GSM (2G) and one for 3G). Because the two internal network my phone see that i am in roming and give all that problems!
I installed the Feropont rom ( http://forum.xda-developers.com/showthread.php?t=969087 )and it works ok by now, Mirolg roms (http://forum.xda-developers.com/showthread.php?t=906969)was also ok for me untill a point (is with Sense)!
Another rom I tried is fxdjacentfxd (http://forum.xda-developers.com/showthread.php?t=993343) (best free memory) unfortunatly it gave me an error because of the carrier and i changed.
Rila said:
Hi,
Yes your problems are from the radio version and from your carrier nerwork!
I have the same problem in Romania because i have more phones and also 3 carriers.
In one case, I use this phone with the Cosmote carrier from Romania it gave me the same problem as you have (the Cosmote carrier has two networks- one for GSM (2G) and one for 3G). Because the two internal network my phone see that i am in roming and give all that problems!
I installed the Feropont rom ( http://forum.xda-developers.com/showthread.php?t=969087 )and it works ok by now, Mirolg roms (http://forum.xda-developers.com/showthread.php?t=906969)was also ok for me untill a point (is with Sense)!
Another rom I tried is fxdjacentfxd (http://forum.xda-developers.com/showthread.php?t=993343) (best free memory) unfortunatly it gave me an error because of the carrier and i changed.
Click to expand...
Click to collapse
Thanks very much!!!
for the links.....
I installed feropont rom !!!
Looks fine, but still have the problem of 3G...
Tomorow I will check the sound!!!
Thanks again!!
Perhaps I quit!!!
Hi,
Well, I try radio 1600 and now 300.
In this weekend, 1600 still have bad quality sound (people can not hear me very well).
In this morning (early) I flash again the same rom with radio changed for 300, but still haven´t 3G (for my experience I think I will have sound problem).
Today before flashing I put another SIM card (vodafone) and ... I have 3G, after changing the settings.
I leave the settings in HSPAD, put my TMN sim card ..... and no signal!!! (like usual).
My SIM card what is giving me "problems" had +- 4 months.
(Had 3G in the HTC Universal, with same card).
So, my problems could be in the SIM card (I think not)? what did you say?
After flash and reflash and because I use TG01 for professional use....
Pherhaps I quit!!
Thanks to everyone!!!
gaiolo said:
....
My SIM card what is giving me "problems" had +- 4 months.
(Had 3G in the HTC Universal, with same card).
So, my problems could be in the SIM card (I think not)? what did you say?
Click to expand...
Click to collapse
Yes, my SIM have a problem, he can not log 3G in others phones!
I am waiting news from the operator!
But, with my Wife SIM, the TG still can not connect to 3G
gaiolo said:
Yes, my SIM have a problem, he can not log 3G in others phones!
I am waiting news from the operator!
But, with my Wife SIM, the TG still can not connect to 3G
Click to expand...
Click to collapse
I told you!
The problem consist in the equipment carrier use! Vodafone use Ericsson devices and Orange use Alcatel stuff, but other carrier could use other equipment and from here comes the errors.
I don't think that the error comes from your SIM card !
I think the error come from the radio in your phone witch is not adequate with the carrier equipment. So my advice is keep looking for another radio! Try 1700!
Rila said:
I told you!
The problem consist in the equipment carrier use! Vodafone use Ericsson devices and Orange use Alcatel stuff, but other carrier could use other equipment and from here comes the errors.
I don't think that the error comes from your SIM card !
I think the error come from the radio in your phone witch is not adequate with the carrier equipment. So my advice is keep looking for another radio! Try 1700!
Click to expand...
Click to collapse
Your Right Rila, the problem could also be in the TG01.
But my SIM card, in my wife phone or in another phone with 3G could not "enter" in 3G.
(I did not use 3G in my HTC universal, the sound also wasn´t good, but I always think it was for my blue tooth car kit or bad signal reception)
The same with my old Qtek S200(who don´t have 3G only GSM)
The sim had 4 months old.
For future "helps" I try 1600;300 and now 321.
I am waiting news from the operator.
First I must have a SIM that in other phones, work in 3G, after that, let´s test in TG01
I will post the news
(I must admitted I star to get TG01 addicted )
Perhaps I do not quit!!!
Ok!
In my break launch, I go to a store from my carrier!
They did found one problem, in my "service"!
After 30 minutes they call me and ask to reset the device ( they know it was a Windows mobile phone).
After reset, I select hspda settings and I have now 3G.
I put again the Tg on GSM only ( for saving battery).
In +- 10 calls no one has inform me they can not hear me well.
It´s soon too say that the problem it´s SOLVED but it´s looking good
Another think that I noted is that I have 1H55 m with 70% remaining battery.
Hi all ,
Could someone please help me with 3G connection on Verizon One Max on different network.
Long story short, I bought One Max on Verizon unlocked. I bought it back to Vietnam, using it on 2 different networks ( Vinaphone and Viettel). On Viettel network, 3G or HSPA works just fine. However, no matter what I tried with 3G Vinaphone SIM. ( setting correct APN, call the network provider etc ), data connection always says DISCONNECTED ( data button activated) but in Phone Info app, it recognize the bands (which is HSPA ). With the same Vinaphone SIM card, i popped it to another phone, 3G works just fine. My MAX is S-off with rumrunner, bottloader unlocked.
In day 1, Vinaphone 3G Sim works as well on the MAX. Just 1 time while I was in a flight, I switched the phone to airplane mode and after landing switching back to phone mode and 3G dissapeared forever. I've tired everything ( updating PRL, reflash stock, reflash other custom ROMs) still no luck.
I suspect the phone NV or carrier ( original CDMA setting from Verizon ) partitions were messed up for some reason.
The weird thing is, with the same SIM on ONE MAX 3G or data connection doesnt work at all but on another phone ( iphone, Samsung etc) it works without problem.
Please help me. I'm desperated
leoaudio13 said:
Hi all ,
Could someone please help me with 3G connection on Verizon One Max on different network.
Long story short, I bought One Max on Verizon unlocked. I bought it back to Vietnam, using it on 2 different networks ( Vinaphone and Viettel). On Viettel network, 3G or HSPA works just fine. However, no matter what I tried with 3G Vinaphone SIM. ( setting correct APN, call the network provider etc ), data connection always says DISCONNECTED ( data button activated) but in Phone Info app, it recognize the bands (which is HSPA ). With the same Vinaphone SIM card, i popped it to another phone, 3G works just fine. My MAX is S-off with rumrunner, bottloader unlocked.
In day 1, Vinaphone 3G Sim works as well on the MAX. Just 1 time while I was in a flight, I switched the phone to airplane mode and after landing switching back to phone mode and 3G dissapeared forever. I've tired everything ( updating PRL, reflash stock, reflash other custom ROMs) still no luck.
I suspect the phone NV or carrier ( original CDMA setting from Verizon ) partitions were messed up for some reason.
The weird thing is, with the same SIM on ONE MAX 3G or data connection doesnt work at all but on another phone ( iphone, Samsung etc) it works without problem.
Please help me. I'm desperated
Click to expand...
Click to collapse
Have you changed you apn settings
Sent from my HTC6600LVW using XDA Premium 4 mobile app
thayl0 said:
Have you changed you apn settings
Sent from my HTC6600LVW using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Yes, It didn't work. As I said above, I did all available methods but it just didn't work. I'm into android world for long long time. Currently I'm suspecting its the phone NV or Carrier Partition is messed up
Hello Everyone,
I have encountered a problem with my samsung galaxy s6 edge, i bought this phone from ebay, and i am using this phone in sweden with my halebop(telia) network. Problem is when i am in coverage area of 4G my phone will show the signal and will be have full coverage and everything works perfectly, but when i am in area where there is only 3g, my 3g works but there is no coverage on my phone, i tried to do it manually assiging the network in 2g/3g auto mode it says network registered but still no network on my phone. Before buying i even checked the history of the phone, it was not black listed and not stolen nothing. Moreover if i use my sim of Pakistan or sim of Dubai it works perfectly even shifts to network (if i chose 2G/3G auto or 2G only ) it works fine but don't work with my sim.
Can anyone please guide me because i am searching it internet but couldn't find anything. I also order new unlock code and even after inserting the code phone says unlock successful but still problem of the coverage.
daheemm said:
Hello Everyone,
I have encountered a problem with my samsung galaxy s6 edge, i bought this phone from ebay, and i am using this phone in sweden with my halebop(telia) network. Problem is when i am in coverage area of 4G my phone will show the signal and will be have full coverage and everything works perfectly, but when i am in area where there is only 3g, my 3g works but there is no coverage on my phone, i tried to do it manually assiging the network in 2g/3g auto mode it says network registered but still no network on my phone. Before buying i even checked the history of the phone, it was not black listed and not stolen nothing. Moreover if i use my sim of Pakistan or sim of Dubai it works perfectly even shifts to network (if i chose 2G/3G auto or 2G only ) it works fine but don't work with my sim.
Can anyone please guide me because i am searching it internet but couldn't find anything. I also order new unlock code and even after inserting the code phone says unlock successful but still problem of the coverage.
Click to expand...
Click to collapse
i have a similar problem i have it set on lte/wcda/gsm autoconnect but once i go to my basement i get little to no service which means the phone does not switch to gsm i also tried it on a friends edge and got the same result maybe this is a carrier issue (zong pakistan)..i have searched and also posted here but to no avail i am left with only one option which is to switch it to gsm mode whenever i am in my basement.
rusty-ragster said:
i have a similar problem i have it set on lte/wcda/gsm autoconnect but once i go to my basement i get little to no service which means the phone does not switch to gsm i also tried it on a friends edge and got the same result maybe this is a carrier issue (zong pakistan)..i have searched and also posted here but to no avail i am left with only one option which is to switch it to gsm mode whenever i am in my basement.
Click to expand...
Click to collapse
Mine don't even switch to GSM mode
it just work to LTE mode !!
daheemm said:
Mine don't even switch to GSM mode
it just work to LTE mode !!
Click to expand...
Click to collapse
not even when you select gsm mode from settings-mobile networks?
rusty-ragster said:
not even when you select gsm mode from settings-mobile networks?
Click to expand...
Click to collapse
yes not even when i select GSM only or GSM or WDCMA only !!
data service keep on running fine but no voice call coverage
daheemm said:
yes not even when i select GSM only or GSM or WDCMA only !!
data service keep on running fine but no voice call coverage
Click to expand...
Click to collapse
try this code in your dialer *#2263# and switch your network to gsm only to see if it works
rusty-ragster said:
try this code in your dialer *#2263# and switch your network to gsm only to see if it works
Click to expand...
Click to collapse
Sorry This Code doesn't work
daheemm said:
Sorry This Code doesn't work
Click to expand...
Click to collapse
that's strange it brings up service mode for me
daheemm said:
yes not even when i select GSM only or GSM or WDCMA only !!
data service keep on running fine but no voice call coverage
Click to expand...
Click to collapse
I know this is an old thread but just wondering if you were ever able to get this problem resolved? I have the same problem; mobile network registers and works fine on 4g, 3g but get no service on 2g.
raamki said:
I know this is an old thread but just wondering if you were ever able to get this problem resolved? I have the same problem; mobile network registers and works fine on 4g, 3g but get no service on 2g.
Click to expand...
Click to collapse
Is your network provider a 4G network?
Like in the UK EE network is 4G only, therefore if i try to switch to 2G it will not get signal.
Maybe custom ROM can solve this? HM?
sorry for digging an old thread.
I have the same problem but reversed. My s6 edge can detect 3g 4g network but connects to 2g only. otherwise it has no service.
i bought it from UAE. it was working fine there. but now in Pakistan it connects to 2g only.
if i switch to 3g only or LTE/3G/2G auto then it doesnt connect to network. i can manually search for networks in that mode bit cannot register to network.
In 2G only mode, it works fine.