Hello Everyone,
I have encountered a problem with my samsung galaxy s6 edge, i bought this phone from ebay, and i am using this phone in sweden with my halebop(telia) network. Problem is when i am in coverage area of 4G my phone will show the signal and will be have full coverage and everything works perfectly, but when i am in area where there is only 3g, my 3g works but there is no coverage on my phone, i tried to do it manually assiging the network in 2g/3g auto mode it says network registered but still no network on my phone. Before buying i even checked the history of the phone, it was not black listed and not stolen nothing. Moreover if i use my sim of Pakistan or sim of Dubai it works perfectly even shifts to network (if i chose 2G/3G auto or 2G only ) it works fine but don't work with my sim.
Can anyone please guide me because i am searching it internet but couldn't find anything. I also order new unlock code and even after inserting the code phone says unlock successful but still problem of the coverage.
daheemm said:
Hello Everyone,
I have encountered a problem with my samsung galaxy s6 edge, i bought this phone from ebay, and i am using this phone in sweden with my halebop(telia) network. Problem is when i am in coverage area of 4G my phone will show the signal and will be have full coverage and everything works perfectly, but when i am in area where there is only 3g, my 3g works but there is no coverage on my phone, i tried to do it manually assiging the network in 2g/3g auto mode it says network registered but still no network on my phone. Before buying i even checked the history of the phone, it was not black listed and not stolen nothing. Moreover if i use my sim of Pakistan or sim of Dubai it works perfectly even shifts to network (if i chose 2G/3G auto or 2G only ) it works fine but don't work with my sim.
Can anyone please guide me because i am searching it internet but couldn't find anything. I also order new unlock code and even after inserting the code phone says unlock successful but still problem of the coverage.
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Click to collapse
i have a similar problem i have it set on lte/wcda/gsm autoconnect but once i go to my basement i get little to no service which means the phone does not switch to gsm i also tried it on a friends edge and got the same result maybe this is a carrier issue (zong pakistan)..i have searched and also posted here but to no avail i am left with only one option which is to switch it to gsm mode whenever i am in my basement.
rusty-ragster said:
i have a similar problem i have it set on lte/wcda/gsm autoconnect but once i go to my basement i get little to no service which means the phone does not switch to gsm i also tried it on a friends edge and got the same result maybe this is a carrier issue (zong pakistan)..i have searched and also posted here but to no avail i am left with only one option which is to switch it to gsm mode whenever i am in my basement.
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Click to collapse
Mine don't even switch to GSM mode
it just work to LTE mode !!
daheemm said:
Mine don't even switch to GSM mode
it just work to LTE mode !!
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Click to collapse
not even when you select gsm mode from settings-mobile networks?
rusty-ragster said:
not even when you select gsm mode from settings-mobile networks?
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yes not even when i select GSM only or GSM or WDCMA only !!
data service keep on running fine but no voice call coverage
daheemm said:
yes not even when i select GSM only or GSM or WDCMA only !!
data service keep on running fine but no voice call coverage
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Click to collapse
try this code in your dialer *#2263# and switch your network to gsm only to see if it works
rusty-ragster said:
try this code in your dialer *#2263# and switch your network to gsm only to see if it works
Click to expand...
Click to collapse
Sorry This Code doesn't work
daheemm said:
Sorry This Code doesn't work
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Click to collapse
that's strange it brings up service mode for me
daheemm said:
yes not even when i select GSM only or GSM or WDCMA only !!
data service keep on running fine but no voice call coverage
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Click to collapse
I know this is an old thread but just wondering if you were ever able to get this problem resolved? I have the same problem; mobile network registers and works fine on 4g, 3g but get no service on 2g.
raamki said:
I know this is an old thread but just wondering if you were ever able to get this problem resolved? I have the same problem; mobile network registers and works fine on 4g, 3g but get no service on 2g.
Click to expand...
Click to collapse
Is your network provider a 4G network?
Like in the UK EE network is 4G only, therefore if i try to switch to 2G it will not get signal.
Maybe custom ROM can solve this? HM?
sorry for digging an old thread.
I have the same problem but reversed. My s6 edge can detect 3g 4g network but connects to 2g only. otherwise it has no service.
i bought it from UAE. it was working fine there. but now in Pakistan it connects to 2g only.
if i switch to 3g only or LTE/3G/2G auto then it doesnt connect to network. i can manually search for networks in that mode bit cannot register to network.
In 2G only mode, it works fine.
Related
Hi,
I have a question about the 3g network. Well recently i tried connecting to vodafone and noticed that there is no 3g icon on the status bar unlike from the orange network. My question is that if there is no 3g icon, does this mean i do not have the 3 g coverage ? I tried connecting to the net, i put on the right settings APN, proxy.... but in vain. all i get is the message that i have to enable mobile connections which in fact is already enabled.
Can anyone here clear my mind please. thanks.
P.S I have no problems with the orange network. 3 g, Hspda everything works fine and fast.
You need to make sure you have a 3G SIM card for Vodafone. If you just pulled one out of an older phone (especially one that did not have 3G) then the SIM is probably only good for 2G (GSM/GPRS). The 2G and 3G SIM cards look identical, but they have different information on them.
clobber said:
You need to make sure you have a 3G SIM card for Vodafone. If you just pulled one out of an older phone (especially one that did not have 3G) then the SIM is probably only good for 2G (GSM/GPRS). The 2G and 3G SIM cards look identical, but they have different information on them.
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for sure it is a 3g simcard. on other phones, coverage and data connection works fine but on the hero....
But on the Orange network are you not using an Orange SIM? And on the Vodafone network using a Vodafone SIM?
Only other thing I can think of is Vodafone don't have 3G coverage at the exact location you are trying?
clobber said:
But on the Orange network are you not using an Orange SIM? And on the Vodafone network using a Vodafone SIM?
Only other thing I can think of is Vodafone don't have 3G coverage at the exact location you are trying?
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Click to collapse
well yes. i actually have two sims and 2 phones but i would have prefered to have the vodafone one on the hero. Vodafone do have the coverage cause my other phone do have the 3 g coverage.Cannot figure out where is the problem. Called the guys at vodafone and all they could tell me was that they do not have any settings for the phone, that they cannot help me cause they do not provide the pphone here.
Hmm....the APN setting and everything should be the same regardless of 2G or 3G data connectivity. Actually, that is something to check if you have not already. With the Vodafone SIM in your Hero when you go to Settings->Wireless Controls -> Mobile Network settings you might want to make sure "use only 2G networks" is not checked. Also make sure the Access Point Names is configured correctly. I don't know what they are for Vodafone, but a quick Google should tell you. Other than that, hmmm.........
clobber said:
Hmm....the APN setting and everything should be the same regardless of 2G or 3G data connectivity. Actually, that is something to check if you have not already. With the Vodafone SIM in your Hero when you go to Settings->Wireless Controls -> Mobile Network settings you might want to make sure "use only 2G networks" is not checked. Also make sure the Access Point Names is configured correctly. I don't know what they are for Vodafone, but a quick Google should tell you. Other than that, hmmm.........
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Click to collapse
Yep , i did everything right. still......
Try locking it in 3g mode. I have a rooted G1, you get to the menu by typing the following into the dialer:
*#4636#*
after entering that sequence it should goto a menu, pick the first item and scroll down and see if you can change from "CDMA preferred" to "CDMA only" or whatever your 3G equivalent is.
This is based off a G1 with a Hero ROM, so results may vary. Let me know if this works =)
Also make sure that you are switching over to the Vodafone APN settings. You can have the settings in correctly, but if you don't switch to that profile, then it will try using the Orange. This is the most common reason I have people in my store with data connection issues, they have the right settings, but didn't select the right profile.(I sell cell phone and cell phone accessories on a GSM network in the US, so I get a lot of unlocked phones in need of setup.)
Problem solved. A moderator could kindly please close this thread. thanks to all who helped. Cheers!!!
deeren said:
Problem solved. A moderator could kindly please close this thread. thanks to all who helped. Cheers!!!
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Click to collapse
Care to share what fixed it? For future reference if I do buy a Hero =)
southeastbeast said:
Care to share what fixed it? For future reference if I do buy a Hero =)
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Click to collapse
hi friend,
well there was nothing to fix as such. it was a misunderstanding.
One thing i came to know is that 3g will appear only is there is a data connection ...and if your apn is set correctly.
and another thing that was resolved is that htc hero cannot connect to vodafone live here in romania because it is only possible through wap bla bla bla a lot of crap.
This was the answer of vodafone representant: For the moment, the service vodafone live we provide cannot be accessed through new handsets with new browsers such as n97,iphone htc magic...
Hi guys, noob here, just got my first android phone (been with blackberry till now).
I got a chinese X12 dual sim phone because i really needed only 1 phone (had to carry around 2 of them).
Phone works great, only problem is with the mobile networks. It can connect to GSM networks but it won't connect to a 3G network. The phone has 3G capabilities, 3G is enabled for the required sim, it finds the 3G network but it will not connect to it.
Sim works fine, had it in a Samsung i900 on 3G (WCDMA) - i live in Europe.
The thing that surprises me most is that the phone came with android 4.0 instead of the 2.3.6 it was advertised, could this be the problem?
Data Enabled ?! have access points ?!
Taki2011 said:
Data Enabled ?! have access points ?!
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yes, data is enabled on it, as for the access points it has them too (althought i am only trying to connect to the voice network, not the data network)
Tried one more thing which is wierd: the phone works ok with another 3G sim from another provider, but with the other sim it doesn't connect (but it finds the actual network). And the sim that won't connect works on my old phone (the samsung i900)
The first sim that works on 3G on my new phone is from Vodafone (and they have both GSM and WCDMA in my country), while the other sim that doesn't work is from a provider that only has 3G (for both voice and data).
Quick update:
i found out i also get an "error" : invalid IMEI for both sims - it was this way when i first got the phone...
really strange thing with this phone, in settings > about > it says android version 4.0 but when it starts it has the honeycomb logo...
would appreciate any help, if it's from the missing imei's that would be good (or bad, depending on how hard is that to fix).
You can call ##778# to get into those settings. But be careful, those can really screw up your phone if your not careful.
The only reason i can think of, is if your phone only supports certain UMTS bands, while your operator is using different ones. Check out this article: http://en.wikipedia.org/wiki/UMTS_frequency_bands.
For example, my previous phone HTS Nexus One came in two versions - one for ATT(UMTS 850/1900/2100) and another for T-Mobile(UMTS AWS/900/2100). Both were GSM, both had 3G, but 3G would not work on another operator.
alexander7567 said:
You can call ##778# to get into those settings. But be careful, those can really screw up your phone if your not careful.
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Click to collapse
Tried it. What i get is : USSD code running (for a short while) > unknown application
AntonC said:
The only reason i can think of, is if your phone only supports certain UMTS bands, while your operator is using different ones. Check out this article: http://en.wikipedia.org/wiki/UMTS_frequency_bands.
For example, my previous phone HTS Nexus One came in two versions - one for ATT(UMTS 850/1900/2100) and another for T-Mobile(UMTS AWS/900/2100). Both were GSM, both had 3G, but 3G would not work on another operator.
Click to expand...
Click to collapse
phone has only WCDMA 3G network - i tried it on different carriers (on 3G and not GSM) and it works fine, connects to 3G, it just won't connect to this specific network (although it finds the network there, so i guess it has the hardware to connect to it).
could this be from the lack of the IMEI ?
FIXED !!!!
Got it fixed, the problem was with the missing IMEI codes, put them back in, works like a charm.
I used the tutorial here:
http://club.dx.com/forums/Forums.dx/threadid.1004466?page=2
Thanks for all the replies you guys.
I'm wondering if I'm the first guy on earth experiencing this problem.
I got an AT&T unlocked HTC One (M7) in the US and brought it with me to Brazil. I introduced the SIM card in it and it worked perfectly for phone calls. However, I can't get the internet access through the network. Brazil only works with 3G at the moment.
I called HTC and they told me to dial *#*#4636#*#* and change the settings for the network under "set preferred network". They told me there would be no guarantee this would work, but I should try.
I tried all the options from WCDMA, CDMA, GSM Only and so on and still could not get the mobile data access.
Right now, internet works only with Wi-Fi. So, he said that I could try finding help on XDA Developers.
So, is there anyone who knows what I should do next?
I wonder if rooting would resolve it, but it seems pretty much a device problem.
André
Make sure you have a 4G sim and make sure you are in a 4G area
But also, are youtalking about hspa+ or LTE?
Sent from my HTC One using xda app-developers app
Reply [Q] Using 3G network instead of 4G on HTC One
I'm not in a 4G area. Only 3G.
That's why I need to change the settings. I tried also setting the APN settings and nothing so far...
André
take the same sim card in some local 3g andorid phone in brazil and try again .to make sure your sim card support 3g network , and you say you can not access network by your phone. i doubt if you have a data plan .maybe you should take a phone call to your carrier to check the data plan of your sim card
Thanks for the tips. I solved my problem by calling the provider. It was ANP setting issue. I wasn't getting it right the way it was supposed to.
Thanks again!
timgreen123 said:
take the same sim card in some local 3g andorid phone in brazil and try again .to make sure your sim card support 3g network , and you say you can not access network by your phone. i doubt if you have a data plan .maybe you should take a phone call to your carrier to check the data plan of your sim card
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Click to collapse
dr_acalves said:
Thanks for the tips. I solved my problem by calling the provider. It was ANP setting issue. I wasn't getting it right the way it was supposed to.
Thanks again!
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i have a similar problem, my data plan works, but it shows that im on 4G but in fact we only have 3G in our country.
how can i stay on 3G only instead of 4G?
mzatari said:
i have a similar problem, my data plan works, but it shows that im on 4G but in fact we only have 3G in our country.
how can i stay on 3G only instead of 4G?
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4G is hspa+ ... it is a faster form of 3g but still it's 3g
4G and 4GLTE are not the same thing
purchased an 'EU' z5c from ebay
I was wondering why I cant get 4g signal only H+ when in 4g areas
I have read the only difference between the E5823 and E5803 is the cat 6/cat 4 lte, I dont really know what this means but I assume this might be the problem
4g is set to 'preffered' in network settings menu
network provider is Three
any ideas?
Have you contacted your service provider? might be that you are prioritized to use HSPA, they might have to do a reset on you in their system or just enable 4G etc?
Echts said:
Have you contacted your service provider? might be that you are prioritized to use HSPA, they might have to do a reset on you in their system or just enable 4G etc?
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The phone was purchased unlocked and I have been using my Three SIM card in another phone (GS3 LTE) previously and this had 4G signal no problem ... dont see why putting the SIM into a new phone would then change some setting on the network provider's side..
I will contact them anyway
very disappointing I fear maybe this EU version is blocking Uk 4g somehow
thank you
birthday_flex said:
The phone was purchased unlocked and I have been using my Three SIM card in another phone (GS3 LTE) previously and this had 4G signal no problem ... dont see why putting the SIM into a new phone would then change some setting on the network provider's side..
I will contact them anyway
very disappointing I fear maybe this EU version is blocking Uk 4g somehow
thank you
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Got the wife E8523 from o2 and is showing 4G/LTE
I have that same model on 3 network and get 4g
Have you downloaded Internet settings for three from settings - >more?
It is a bull****, just close this topic
chribruu said:
Have you downloaded Internet settings for three from settings - >more?
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Did not think of that. Have done this now just need to test In 4g area. Thanks
And thank you for your thoughts as well, williamgrant
Hello friends .
I'm sorry I am writing because I english translation program .
I live in Turkey. S6edgeplus - 928v phone models came from abroad. but the phone does not open 4G - LTE in turkey. *#*#4636#*#* it says LTE ONLY do I do when the connection was severed, and the line was disconnected . I could not find a solution in turkey please help me . Thank you very much in advance
Go into setting then mobile network and set network mode to umts GSM lte. If you're trying to get 4g while on a call, I can't figure that out. It doesn't work for me neither when I use an att sim card in a Verizon phone. I can't get Internet while on a phone call.
warriorpluto said:
Go into setting then mobile network and set network mode to umts GSM lte. If you're trying to get 4g while on a call, I can't figure that out. It doesn't work for me neither when I use an att sim card in a Verizon phone. I can't get Internet while on a phone call.
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Thank you for your interest . but according to my research yesterday 3-7-20 LTE bands in Europe . I do not have my phone with this band . I do wonder how do I install or installing the ? I use my phone that is not loaded
Same problem on tmobile on 5.0 I wonder if its a marshmallow problem too. IT only worked when i first switched from verizon to tmobile and had advanced calling enabled through verizon. Somehow it tricked tmobile or the phone into working with data and call? Since i did a factory reset though now with tmobile sim no luck Im waiting to update soon myself almost done downloading the update