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who's cancelling? who's waiting for the next big thing? who thinks that the eee pad is still worth the wait?
i basically want you to pat me on the head and tell me everything's going to be ok. Even though its most likely going to be delayed, its still the tablet to get.
People overreacting..lmfao
Everything will be alright unless you feel like waiting till march-april at earliest for another new quad core. Probably more like may-june
Sent from my MB860 using XDA App
Thinking about just sticking with the TF101 that I already have, since there's really nothing wrong with it.
What I really need is a new phone to replace my OG Droid, but the Galaxy Nexus situation on Verizon is equally a mess and I'm kind of considering just getting a Droid RAZR instead. I'm pretty fed up with all these premature product announcements followed by indefinite setbacks.
OMG the sky is falling! Hide yo' kids, hide yo' wife! Ausus be raping airbody up in hea'
Some people crack me up. You guys need to chill out. There will not be a competitor to the prime for at least two months.
RussianMenace said:
OMG the sky is falling! Hide yo' kids, hide yo' wife! Ausus be raping airbody up in hea'
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yo dawg. that's my line. check the sig
Seriously... the Prime forum on here seems to be full of kids or something.
RJM77 said:
Seriously... the Prime forum on here seems to be full of kids or something.
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agree, seems that they just like to preorder and talk about new products. And after some weeks they start finding bad things and cancel there orders and wait for the next new super mega gadget that they can hype and preorder and then cancel.
That sort of people never buy anything, they just like to talk and show the world how smart and cool they are. They are just BIG trolls sitting in there rooms with dreams and fantasy and believe all that written on the Internet.
Asus Prime will be the best tablet for months.
First in the summer other manufacturers will have there products for sale not any sooner.
Phone vs Tablet - Late Binding
Here's my stance.
My OG Droid is on it's last legs (but still quite usable with CM7 on it). I have a few more months even. But I have my eye on the Galaxy Nexus, being released Dec 15 (maybe).
I had an Acer 10 tab, which I really liked, but returned to Costco because of microphone problems and seeming lack of Acer commitment to tablet space. So I decided to wait instead for TP. Currently have one on order from BB, release 12/18.
So my current scenario is to receive replacement tablet week of Dec 19-23, and hold off on phone for a couple of months.
But if the wifi problem with TP are serious, or BB surprises me with a delay, or there is a REALLY good deal on Galaxy Nexus, then I'll cancel TP order and do the phone first, tablet later.
I'll make the decision with more data in about a week. The trick now is not to fall in love with any scenario.
The people who cancel I bet will buy it when its in store.
its a daycare for kids here on this forum. Keeps em outta trouble.
tdrussell said:
There will not be a competitor to the prime for at least two months.
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This is probably realistic. I'm guessing from leaks there are at least two quad-core tablets well in to development that will be announced on January 10 at CES. To see them on the market 30 to 45 days later is plausible. Other than the Teg3 and dock there's nothing unusual about the Prime. Other manufacturers, most with more R&D resources, haven't been eating bon bons since Nvidia announced Teg3 and Asus starting making noise about wanting to be first to market with a quad-core tablet.
The dock is what interests me about the Prime, though: I'm interested in it because I think a device which can be closely integrated with a keyboard will be much more useful than a tablet alone. So I'm not changing my allegiance right now. If I didn't buy a Prime, I'd probably buy no tablet unless anyone else comes out with something equivalent.
Mithent said:
The dock is what interests me about the Prime, though: I'm interested in it because I think a device which can be closely integrated with a keyboard will be much more useful than a tablet alone. So I'm not changing my allegiance right now. If I didn't buy a Prime, I'd probably buy no tablet unless anyone else comes out with something equivalent.
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This works incredibly well and doubles as a protective case. You can also lay the keyboard flat and the case doubles as a stand. The Asus keyboard adds additional battery life but other then that it accomplishes the same function. It's very pricey though.
http://www.pcworld.com/businesscent...case_provides_good_typing_and_protection.html
Can someone give me an update...what is the bad news?
Sent from my Nexus One using XDA App
BarryH_GEG said:
This works incredibly well and doubles as a protective case. You can also lay the keyboard flat and the case doubles as a stand. The Asus keyboard adds additional battery life but other then that it accomplishes the same function. It's very pricey though.
http://www.pcworld.com/businesscent...case_provides_good_typing_and_protection.html
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No track pad, no extra battery, no extra ports... The TF dock is way better, IMO, and worth the $150 extra. I love my TF101 - wouldn't even consider buying anything but the Prime at this point.
DarsVaeda said:
Can someone give me an update...what is the bad news?
Sent from my Nexus One using XDA App
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Yea id like go know what the bad news is as well?
Sent from my EVO 3D w/ Tapatalk
xPSYCHOTRONx said:
Yea id like go know what the bad news is as well?
Sent from my EVO 3D w/ Tapatalk
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Basically it looks like the Transformer Prime is going to be delayed due to Wi-Fi issues, which several different sites pointed out. Still just a rumor though.
http://legadgeteer.com/asus-transformer-prime-delayed-until-after-christmas/1430
Danishswag said:
Basically it looks like the Transformer Prime is going to be delayed due to Wi-Fi issues, which several different sites pointed out. Still just a rumor though.
http://legadgeteer.com/asus-transformer-prime-delayed-until-after-christmas/1430
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That site your referenced is the 5th different site I have seen today that has referenced the Phandroid article as the basis of creating there article. I wish sites would actually try and find out if it is real or not by calling the company before they start spreading more rumors. Apparently 2 people on this site has called Asus and they still claim there is no delay and the Dec 19th date still applies for the US, but that's taking there word that they called and talked to knowledgeable reps on the phone.
xPSYCHOTRONx said:
Yea id like go know what the bad news is as well?
Sent from my EVO 3D w/ Tapatalk
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DarsVaeda said:
Can someone give me an update...what is the bad news?
Sent from my Nexus One using XDA App
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By bad news, I'm assuming (after reading the other threads) the OP meant:
The recent revelations that some review units to big review sites had WiFi strength issues (weak wifi connections). http://forum.xda-developers.com/showthread.php?t=1385391
While this is a confirmed issue in some test units, it has also been confirmed that other test units to other big review sites are NOT suffering this issue. The bad news is that there is a possibility the Prime shipment (OR availability) may be delayed until after the much "confirmed" date of the 19th so that Asus can fix this wifi issue. If this wifi issue is NOT in the hardware BUT in the software (is this related? http://forum.xda-developers.com/showthread.php?t=1384034 ), then there is the strong possibility that there may be nothing to worry about and that the 19th is the confirmed date (and thus no bad news).
A major Canadian retailer/seller (NCIX) has emailed buyers telling them that a hardware/related issue is prompting Asus to delay ALL shipments of the Prime until the issue is solved http://forum.xda-developers.com/showthread.php?t=1384870
A lot of people are viewing this as bad news, while others think this is simply NCIX giving a fake or typical marketing answer to make sure the buyers do not run off to the competition.
It seems majority (or all?) such news of cancellations due to hardware issue OR "confirmed" shipment delays have been based on those NCIX emails. No one knows for sure if what NCIX is saying is true, if it's something related only to NCIX shipments, or if the confusion behind the release dates is indeed because Asus is scrambling to fix the hardware issue WHILE making sure the retailers (at least BestBuy, Newegg, Gamestop, Amazon, etc in the US) do not open their big mouth about any Prime problems like NCIX did.
Check the Gamestop thread ( http://forum.xda-developers.com/showthread.php?t=1374761 ): people called yesterday and today, and they're getting more firm answers that the Tablet WILL be released on the 19th. I'm going to call Gamestop right now and find out the date I can pick it up (and will post in the Gamestop thread).
Online stores from my country date it mid January since it became available. No changes so far.
I wrote this early in the morning after I finally gave up on the prime. Here is the link to the story.
http://nerdtechnics.com/?p=11
The site is clean, I miss my Prime.....
OK...lol. yeah its better you linked to that story as its more like a blog. Very detailed on your experience. You left everyone hanging though. What they end up doing or you doing after they wouldn't give you cash back for gift cards. It was free gift cards anyways so I would've just pulled the small cash amount out n placed another order. Don't let best buy taint your yearning for the Prime...lol.
Haha, sorry, was getting late and needed to end it quickly. I asked the cashier to go get a manager because he couldn't give me cash for the gift card. Manager came over, I just said that I had been over at customer service for the last hour and a half and that I'd like cash for this gift card because i am no longer going to shop at this store.
I just got so annoyed with the waiting game. Anyone I spoke with had absolutely no idea what i was talking about most of the time. Also, the computer guy that came over to check the Prime, he actually says, "why don't you just get an ipad"? I wanted to slam his head against the counter.
infinitemethod said:
Also, the computer guy that came over to check the Prime, he actually says, "why don't you just get an ipad"? I wanted to slam his head against the counter.
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+1(0 char)
Skullmonkey said:
+1(0 char)
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The computer guy saying that is what pushed me over the edge. Maybe it's just me, but if someone brought back the first quad-core tablet, I would NEVER say, why don't you get an ipad. Face slap!
Cool story bro.
Thanks for taking the time to share that story.
I've always detested BestBuy. They're the "Hot Dog On A Stick" of consumer electronics stores. Too well lit... Too plasticky... Forget about getting anything even remotely obscure there -- too few choices on most things.
'Won't even get started on how borderline criminal Geek Squad is. $25(ish) to "optimize" my e-reader?
Being an IT professional, I advise as many folks as possible to avoid that store and go elsewhere... anywhere...
That's MY story, sort of...
Actually the main difference was, on that Friday when they wouldn't put a Saturday delivery sticker on for you? They went the extra mile for me, and SENT IT GROUND (after I had paid $29 for overnight shipping 4 weeks earlier), causing it to take another 12 days to reach me in a padded envelope, after riding via Rail from California to North Carolina. The box was quite crushed, though the Prime seemed okay... at first.
oh, and they charged me for the pre-order immediately, even though the policy says "we won't charge until we ship" so I had paid for it almost 6 weeks earlier.
The good news? I got my Prime for free. Yep. BB provided a FULL REFUND. I should be happy yes? Sort of. The Prime ended up RMA'ed, and I am without it once again. The saga continues. It was agreed to send me another one, yesterday, overnight. And yes, I agreed to let them open and test it since I am NOT going to be without it again, but instead of shipping it yesterday - Thursday they forgot... whoops. Now I wait till next week, unless I can get Asus to do a Saturday sticker...This is like the movie groundhog day... it literally never ends.... and I so lived my OG transformer... It's like I am being punished for wanting something more... The Prime I got paused, hung and lagged on virtually everything I did with it. It was cosmetically nice, but never saw a single GPS satellite. Wifi... fair... Light bleed, not terrible, but enough to cause concern, in every way it was ... not much better than my TF101 except in looks, and took a better picture. Not nearly as slick as I had hoped. Looked wonderful with the dock though... Horrible to keep clean. ICS is cool, but again, it lags so often, ... well maybe the nbew one will be better, or enough updates will come along to get things right... sigh
Jgrimoldy said:
Thanks for taking the time to share that story.
I've always detested BestBuy. They're the "Hot Dog On A Stick" of consumer electronics stores. Too well lit... Too plasticky... Forget about getting anything even remotely obscure there -- too few choices on most things.
'Won't even get started on how borderline criminal Geek Squad is. $25(ish) to "optimize" my e-reader?
Being an IT professional, I advise as many folks as possible to avoid that store and go elsewhere... anywhere...
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I wouldn't shop at Best Buy, but they are the only place near me that sells the diamond and gold plated HDMI cables to give me better HD. They are worth the $75.
Sent from my Transformer Prime TF201 using Tapatalk
kingsway8605 said:
I wouldn't shop at Best Buy, but they are the only place near me that sells the diamond and gold plated HDMI cables to give me better HD. They are worth the $75.
Sent from my Transformer Prime TF201 using Tapatalk
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And of course, only if they print the words "Monster" on them.. Cause anything else is just not worth it..
SmartAs$Phone said:
Actually the main difference was, on that Friday when they wouldn't put a Saturday delivery sticker on for you? They went the extra mile for me, and SENT IT GROUND (after I had paid $29 for overnight shipping 4 weeks earlier), causing it to take another 12 days to reach me in a padded envelope, after riding via Rail from California to North Carolina. The box was quite crushed, though the Prime seemed okay... at first.
oh, and they charged me for the pre-order immediately, even though the policy says "we won't charge until we ship" so I had paid for it almost 6 weeks earlier.
The good news? I got my Prime for free. Yep. BB provided a FULL REFUND. I should be happy yes? Sort of. The Prime ended up RMA'ed, and I am without it once again. The saga continues. It was agreed to send me another one, yesterday, overnight. And yes, I agreed to let them open and test it since I am NOT going to be without it again, but instead of shipping it yesterday - Thursday they forgot... whoops. Now I wait till next week, unless I can get Asus to do a Saturday sticker...This is like the movie groundhog day... it literally never ends.... and I so lived my OG transformer... It's like I am being punished for wanting something more... The Prime I got paused, hung and lagged on virtually everything I did with it. It was cosmetically nice, but never saw a single GPS satellite. Wifi... fair... Light bleed, not terrible, but enough to cause concern, in every way it was ... not much better than my TF101 except in looks, and took a better picture. Not nearly as slick as I had hoped. Looked wonderful with the dock though... Horrible to keep clean. ICS is cool, but again, it lags so often, ... well maybe the nbew one will be better, or enough updates will come along to get things right... sigh
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Thanks for posting this. I am glad to know I wasn't alone. That is pretty awesome that they gave you a free one, hopefully you get it soon! My device did work pretty well. Still got hung up every once in a while but I just couldn't spend that kind of money and not have at least the build quality done well and I am not dealing with that many dead pixels. If it were just a couple, that's another story.
kingsway8605 said:
I wouldn't shop at Best Buy, but they are the only place near me that sells the diamond and gold plated HDMI cables to give me better HD. They are worth the $75.
Sent from my Transformer Prime TF201 using Tapatalk
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Haha! Exactly! Bastards.
infinitemethod said:
Haha! Exactly! Bastards.
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I actually had a Best Buy rep tell me I will "lose pixels" if I didn't get the monster cable. I was about to buy a 55" LG, but left the store.
Sent from my SPH-D710 using Tapatalk
kingsway8605 said:
I actually had a Best Buy rep tell me I will "lose pixels" if I didn't get the monster cable. I was about to buy a 55" LG, but left the store.
Sent from my SPH-D710 using Tapatalk
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They seriously shouldn't be allowed to get away with that type of ****. Glad you left the store!
kingsway8605 said:
I actually had a Best Buy rep tell me I will "lose pixels" if I didn't get the monster cable. I was about to buy a 55" LG, but left the store.
Sent from my SPH-D710 using Tapatalk
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Maybe that is why I don't get a great signal with my D-Link dual band gaming router, I didn't buy the solid gold packet protecting ethernet Cables! It has nothing to do with having a three floor residence.
On the other hand, I did work there for three years so I do know how to game the system. Due to the one year ADH I have only had to pay 99 a year to upgrade my laptop to a newer version.
Sent from my Transformer Prime TF201
So I finally gave in and decided to RMA my unit for two large spots of hot pixels and the wifi/bluetooth drop out. I was hesitant because of hearing the long delays and figure they should have started to clear out a little by now. I took still shots, video including having some government meeting that was live on TV so they know when it was taken. Then I took more video at FedEx before and after boxing. I'll let you know when ASUS tries to pull the CID on me, and I made sure to insure it for $500.
LOL.. I mean looooooool. It would be even funnier than that if not previous experience by some users, which could have some good use of that sort of proof. Sods law, you won't need any of it as everything will go smooth as butter (only because you have it).
Sent from my Transformer Prime TF201 using XDA Premium HD app
I RMAed a prime to grapevine, TX this week. I took dated still shots, printed it and sent it with the prime, also a copy of the bestbuy receipt that it was ordered Dec. 28th. I also took a video of the prime and its process of bubble wrapping the heck out it with one hand ( other is holding the video cam), inserting all the documents and pictures into the box and sealing it. Hehe I made sure they know I have proof of its condition when it was packaged. Better safe than sorry.
exactly, i had the date on my pictures too but those can be faked. That is why I did the video with proof of something happening that day you know. It's such a shame we have to go through all this just for a simple RMA. But like the poster after me said, hopefully Murphy's law, prepare and you won't need it. I went to fedex office and the box they use is serious, could have fit my 17" laptop, plus they wrapped the crap out of it. here is a question, will anyone ever reimburse us for shipping to them? I mean if it's a manufacturer defect why do we have to pay to ship it in back to them?
Wait, you had to pay shipping on your RMA? Asus sent me a FedEx prepaid slip for mine so I haven't paid for anything so far (though I fully expect to hear that "out of warranty" bs). Maybe the CS reps don't even know what they're doing. Talk about inconsistent service...
gsmsosv said:
Wait, you had to pay shipping on your RMA? Asus sent me a FedEx prepaid slip for mine so I haven't paid for anything so far (though I fully expect to hear that "out of warranty" bs). Maybe the CS reps don't even know what they're doing. Talk about inconsistent service...
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Yup, had to pay for shipping it to them... Maybe you should give pointers to future consumers that will have to go through this process on how to demand a prepaid slip.
Good job by those of you taking all of these steps, but does everyone realize how ridiculous this is. This is a great example of why I'm done with Asus after my Prime.
Sent from my Galaxy Nexus using xda premium
nyijedi said:
Good job by those of you taking all of these steps, but does everyone realize how ridiculous this is. This is a great example of why I'm done with Asus after my Prime.
Sent from my Galaxy Nexus using xda premium
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I'm getting close to feeling the same way you do but I'm still holding out that the front line people are honestly trying to do the right thing. It's the 1st tier supervisors that I have a hard time believing anything they say.
As far as the pre paid shipping for the RMA, I think all you have to do is ask and when your asking say that the reason for the return is from no fault of your own and then they ask for permission for the pre paid label. I almost made the mistake of paying and when I called back I said this and they sent me the label.
Also, when I shipped my Prime I inquired as to how much it was insured for and the guy said 100.00. Maybe that's their bottom line cost on it.
Whats up with Asus's RMA Inquiry: Looks like a non working page
http://support.asus.com/repair/repairstatus.aspx?SLanguage=en
junrider said:
Whats up with Asus's RMA Inquiry: Looks like a non working page
Yes, I went the Asus RMA page for USA today as well and it did not work. I tried the United Kingdom and it worked. It is apparently only USA.
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Cool story bro.
wifesabitch said:
Cool story bro.
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Pathetic post bro. Overused, boring and extremely unintelligent (post).
Sent from my Transformer Prime TF201 using XDA Premium HD app
Thread has been closed because there are already a lot of thread speaking of RMA, please, use them instead open a new discussion thread
First let me begin by saying, Asus got a lot of "new" customers because of the awesome features of the prime.
If I was Asus CEO I would stop building the prime "as is" and offer existing owners either a free trade-in voucher for the 300 or either a $500 credit towards the upcoming 700. I would forget about this dongle crap and fire the person who thought of it. I would replace the 200 back with the plastic (Only if it fixes the problems)
My reasons why:
1) The dongle didn't address the main problem and that is poor WFI reception.
2) The dongle while appreciated is ugly, it doesn't fit in existing car tablet holders etc.. Can you imagine if you bought a Lexus and the XM radio couldn't get reception and they told you to put this banana on top of your car. yes I compared to a Lexus because its a premium products compared to the competitors tablets.
3) I would be afraid to lose my new customers that I have gained. Let's face it would you seriously recommend this to a friend without telling them everything?
4) The 200 is a "good" product that is almost a great product. WFI/BLUETOOTH issues. Is simply unacceptable! That is the foundation of a good tablet.
In closing, while I appreciate Asus attempts to fix the problems, software updates, dongles etc. They have only done it with a band-aid and they need a surgeon. Please don't get me wrong I really do like the prime after 2x C10's and finally a C30 it is again good but not great.
Okay, just thought I would put that out there, your thoughts?
CF
Your complaints each have their own thread of people wanting to complain, I suggest you go there. I thought we were over this now that the 300 came out, guess not.
cvflowe said:
First let me begin by saying, Asus got a lot of "new" customers because of the awesome features of the prime.
If I was Asus CEO I would stop building the prime "as is" and offer existing owners either a free trade-in voucher for the 300 or either a $500 credit towards the upcoming 700. I would forget about this dongle crap and fire the person who thought of it. I would replace the 200 back with the plastic (Only if it fixes the problems)
My reasons why:
1) The dongle didn't address the main problem and that is poor WFI reception.
2) The dongle while appreciated is ugly, it doesn't fit in existing car tablet holders etc.. Can you imagine if you bought a Lexus and the XM radio couldn't get reception and they told you to put this banana on top of your car. yes I compared to a Lexus because its a premium products compared to the competitors tablets.
3) I would be afraid to lose my new customers that I have gained. Let's face it would you seriously recommend this to a friend without telling them everything?
4) The 200 is a "good" product that is almost a great product. WFI/BLUETOOTH issues. Is simply unacceptable! That is the foundation of a good tablet.
In closing, while I appreciate Asus attempts to fix the problems, software updates, dongles etc. They have only done it with a band-aid and they need a surgeon. Please don't get me wrong I really do like the prime after 2x C10's and finally a C30 it is again good but not great.
Okay, just thought I would put that out there, your thoughts?
CF
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e
And this is why you're not CEO. No CEO is stupid enough to give away money like that. If I was a shareholder, I'd beat you.
Sent from my Transformer Prime TF201
rorytmeadows said:
e
And this is why you're not CEO. No CEO is stupid enough to give away money like that. If I was a shareholder, I'd beat you.
Sent from my Transformer Prime TF201
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I'm sorry I forgot that I live in a free country and entitled to an opinion. I find it odd to be attacked by a New Yorker, go figure.
I'M simply saying that Asus made a good product that can be better. It seems to me they are making the same mistake that HP made years ago, they had all of these new and exciting innovations but was lacking in quality. Today they have been reduced to $65 printers, while Apple who makes quality products and can charge a premium buck.
Oh bye they way, Apple has recalled products make sure you check out there stock today, Jawbone has recently done it, and GM on the Chevy Volt.
I can go on and on, Again I post because Im entitled to.
CF
if i was able to buy a lexus i wouldnt navigate with a cheap ass tablet
Sent from my Inspire 4G using XDA
Hey i just felt like popping into another forum amd found this, i think your taking you dongle for granted as at least asus helps its customers,pop into the lg optimus 3D thread and see all the hate lg gets because of things like ghost calls and music stutters etc and w have had this for months aswell as being stuck on froyo for ages and promise gingerbread last year but only got it recently
Sent from my LG-P920 using xda premium
cvflowe said:
I'm sorry I forgot that I live in a free country and entitled to an opinion. I find it odd to be attacked by a New Yorker, go figure.
I'M simply saying that Asus made a good product that can be better. It seems to me they are making the same mistake that HP made years ago, they had all of these new and exciting innovations but was lacking in quality. Today they have been reduced to $65 printers, while Apple who makes quality products and can charge a premium buck.
Oh bye they way, Apple has recalled products make sure you check out there stock today, Jawbone has recently done it, and GM on the Chevy Volt.
I can go on and on, Again I post because Im entitled to.
CF
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Of course you're entitled to your opinion, but this isn't the US, there's no First Amendment or anything of that sort here. Many have said similar things before, why not post in one of those rant threads rather than create a new one?
Also, what you're suggesting will get the CEO voted out in an EGM. No company has offered a free upgrade or a huge discount for an upgrade over an important feature that's not working up to par. If an important feature is entirely not working, then that's a different story. However, wifi still works, albeit with poorer range and speed, but that's not grounds to ask for a nearly free upgrade. Apple merely provided bumper cases for Antennagate which cost it next to nothing. You're asking Asus to shell out $300-$500 for hundreds of thousands of Prime owners. See the difference? Shareholders would dump Asus stock in a hurry if that happened. And that's also why you aren't the CEO.
cvflowe said:
If I was Asus CEO I would stop building the prime "as is" and offer existing owners either a free trade-in voucher for the 300 or either a $500 credit towards the upcoming 700.
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I'm sorry what?! I would love to see you present your case in front of the Asus board of Directors.
Gentlemen, as we know, the Asus Prime's return rate falls well within the accepted percentage for our products. We also know that demand outstripped supply. Therefore, my suggestion is that we stop making it. Not only that but we'll offer people the chance of returning all 80,000 we've sold to-date and give them $500 towards the TF-700.
Asus only make around $80-100 profit on each Prime sold. Why would you ever think this would be a good business idea?!
cvflowe said:
I would forget about this dongle crap and fire the person who thought of it.
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So Asus decide to adhere to their slogan of unrivalled customer care by addressing the GPS concerns. They offer a free dongle to cure the issue. And you'd respond by sacking the emplyees who you told to solve the problem.
Sorry, but... wow!
Mubble said:
Why would you ever think this would be a good business idea?
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OP never said this would be a good business idea. Obviously this is what would happen if a business man and a low level employee traded places for a day.
Sent from my Transformer Prime TF201 using Tapatalk 2
dilligaf said:
OP never said this would be a good business idea. Obviously this is what would happen if a business man and a low level employee traded places for a day.
Sent from my Transformer Prime TF201 using Tapatalk 2
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lol...I love when low level employees think that they could do the same as a CEO.
Sent from my Transformer Prime TF201
Wow, I'm amazed at the passion this post generated!
Really, I'm glad I am not CEO. today most desire for mammonism and a desire to please shareholders do not do what is right.
As a leader I was wondering if I missed something because some companies are offering refunds or exchanges for faulty products. Apple is currently doing it for bad WFI and yes, Asus is giving (in some cases), full refunds. Wouldn't a voucher be cheaper and a way of keeping your customer?
In closing, I do not take for granted what Asus has done. In fact, thank you Asus.
CF
cvflowe said:
Wow, I'm amazed at the passion this post generated!
Really, I'm glad I am not CEO. today most desire for mammonism and a desire to please shareholders do not do what is right.
As a leader I was wondering if I missed something because some companies are offering refunds or exchanges for faulty products. Apple is currently doing it for bad WFI and yes, Asus is giving (in some cases), full refunds. Wouldn't a voucher be cheaper and a way of keeping your customer?
In closing, I do not take for granted what Asus has done. In fact, thank you Asus.
CF
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Vouchers are pretty messy business as you have to make sure your major retailers are prepared to accept it. Just refunding cold hard cash is much simpler.
Sent from my Galaxy Nexus using Tapatalk 2
cvflowe said:
I'm sorry I forgot that I live in a free country and entitled to an opinion. I find it odd to be attacked by a New Yorker, go figure.
I'M simply saying that Asus made a good product that can be better. It seems to me they are making the same mistake that HP made years ago, they had all of these new and exciting innovations but was lacking in quality. Today they have been reduced to $65 printers, while Apple who makes quality products and can charge a premium buck.
Oh bye they way, Apple has recalled products make sure you check out there stock today, Jawbone has recently done it, and GM on the Chevy Volt.
I can go on and on, Again I post because Im entitled to.
CF
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Nobody saying you can't have an opinion. We are just saying your opinion stinks.
Screwedupsmitty said:
Your complaints each have their own thread of people wanting to complain, I suggest you go there. I thought we were over this now that the 300 came out, guess not.
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Over it? The 300 being out does do anything to address the issues with our wifi/bt? Guess you were wrong....
Sent from my Transformer Prime TF201 using XDA
max1001 said:
Nobody saying you can't have an opinion. We are just saying your opinion stinks.
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I'm saying his opinion does not.
Sent from my Transformer Prime TF201 using XDA
Well, since this is all hypothetical... if I am the CEO of Asus.. with the current situation, I would...
1. Stop all production of TF 201. Re-assign leftover materials to produce TF201 to Pad 300 & Infinity 700.
2. Focus all marketing and PR to Pad 300 & Infinity 700... & hope that one of these two products do well in sales & turn the media attention away from TF 201
3. Do not make a single comment about TF 201 (let it die on its own) & act as if TF 201 doesn't exist.
4. Few month/years down the road... blame Google/Nvidia for the piss poor performance of TF 201 (such as poor kernel, drivers.. whatever)... and recuperate some "image" from TF 201 experience/testing.
max1001 said:
Nobody saying you can't have an opinion. We are just saying your opinion stinks.
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lol
If everyone's opinion carried the same value, we'd have a terribly inefficient form of already inefficient-Communism.
Sent from my Transformer Prime TF201
newellj79 said:
Over it? The 300 being out does do anything to address the issues with our wifi/bt? Guess you were wrong....
Sent from my Transformer Prime TF201 using XDA
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Wifi/bt will always have issues. If your gonna be a smartass in your comments at least do a google search/read the previous posts that have stated this as well. Let me help you
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http://bit.ly/KrvgNC
I purchased my Prime from Office Depot online in January. Based on the returns Best Buy is allowing I called Office Depot and they are not accepting them back, manufacturers defects or not.
The tech I spoke with did say he spoke with his manager and he said I need to call ASUS as they are recalling the Primes.
Needless to say the ASUS website has no phone listed, or operable, in the US. Anyone have phone number for ASUS?
ASUS Product Support Toll Free: (888) 678-3688
Interesting.. keep us posted
Gooooogle
http://www.service.asus.com/infopage.aspx?rid=7#!Contact Us/cw8z
[just like the poster above posted]
clockwork58 said:
Gooooogle
http://www.service.asus.com/infopage.aspx?rid=7#!Contact Us/cw8z
[just like the poster above posted]
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Thanks, but I tried that earlier and got an oops....try again. ASUS way of saying, don't bother.
Should be no different from a car maker recall for a bad tire or bad brake, Asus should have done this as soon as the GPS and Wifi problems were identified and confirmed. The FCC should be initiating this policy to protect the consumers but they seem to be pretending asleep as the wheel while collecting fees for certification! That really sucks doesn't it?
Asus is doing a recall?? Are we positive on this news?
If so, I hope they email everyone who purchased this stinker.... I'll gladly take my refund.
Or is this just retail vendor recall??? sigh...
Been on the phone for 20 minutes and all they want to do is issue an RMA so they can look at it.
E techie said they have not been notified of a prime recall. Waiting on a supervisor.
Per supervisor no recall has been issued. All they can do is issue an rma to return it.
Feeling so violated, Office Depot and ASUS...never again.
shinzz said:
Asus is doing a recall?? Are we positive on this news?
If so, I hope they email everyone who purchased this stinker.... I'll gladly take my refund.
Or is this just retail vendor recall??? sigh...
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There is no recall. Just hopeful rumors. Like other poster said, they will offer to RMA it.
demandarin said:
There is no recall. Just hopeful rumors. Like other poster said, they will offer to RMA it.
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Bummer
Sent from my MB860 using xda premium
yeah, I emailed ASUS last week and never got a reply. I wanted it out of my site so I traded it for a couple iPod Touch 32GBs. Took a bit of a hit on it, but I agree, never again on ASUS. I am not an Apple "lover", but the iPad 3 I got hasn't been put down since I got it. Now, iPhone I will never own.
clockwork58 said:
Gooooogle
http://www.service.asus.com/infopage.aspx?rid=7#!Contact Us/cw8z
[just like the poster above posted]
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Did you click your link? Try it. Oops....
demandarin said:
There is no recall. Just hopeful rumors. Like other poster said, they will offer to RMA it.
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Your opinion.
It may be rumors, but it was the excuse Office Depot supervisor used for sending me back ASSUS. Fact!
demandarin said:
There is no recall. Just hopeful rumors. Like other poster said, they will offer to RMA it.
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Are you going to tell me "Prime is discontinued"... is still a rumor as well....
If I remember correctly, since April... there hasn't been any new "version" of Prime...but of course, Asus (and you) kept telling us that Prime won't be discontinued, will continue to be produced, and will sell next to Infinity.
So much for that... although... they... are.. sort of selling Prime next to Infinity through online, although most online vendors are starting to take Prime out of their system and replacing it with TF700. But yea.. so much for Asus & their promise/statement.. or whatever.
As for recall... could just mean "inventory" recall from all vendors. Now, the hopeful rumor is recalling "all" Primes for refund/exchange. =/ I prefer the hopeful rumor....
You guys know as well as I do there's not gonna be no recall.
If you really had enough with your 201, take it with no receipt to you know where and make something up if you really want an Infinity or something else before its too late. Multiple reports already of no receipt given credit... you can either complain to us who agree but know Asus will do nothing or you can try to get rid of it, read on page 2 of that thread nobody else had tried it without ADH before I went, I had just had enough of the wifi/bt on my Prime. If the first store I went to had told me no (and I had receipt) would have just went to the other ones around here til somebody gave me credit for it
NeoMagus said:
You guys know as well as I do there's not gonna be no recall.
If you really had enough with your 201, take it with no receipt to you know where and make something up if you really want an Infinity or something else before its too late. Multiple reports already of no receipt given credit... you can either complain to us who agree but know Asus will do nothing or you can try to get rid of it, read on page 2 of that thread nobody else had tried it without ADH before I went, I had just had enough of the wifi/bt on my Prime. If the first store I went to had told me no (and I had receipt) would have just went to the other ones around here til somebody gave me credit for it
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I would if mine is from Best Buy... but mine is from Gamestop. =/
That exchange works for Best Buy only so far.. it seems.
shinzz said:
I would if mine is from Best Buy... but mine is from Gamestop. =/
That exchange works for Best Buy only so far.. it seems.
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Like I said, there has been several reports in the thread as long as you have your box and charger, take it say it was a gift you dont have the receipt and they can still exchange for store credit if the customer service employee will do it. Is BB that far away, what do you have to lose if your Prime is that bad?
I already tried to take my gamestop prime to best buy. I failed big time. I talked to the manager too. Plain and simple, they will not take it without being able to find the transaction in their system. I regret buying it from gamestop and I will never step another foot in their stores.
I have called Asus and gamestop a number of times and have gotten no where. I have also pm Gary for a refund. My last resort will be my squaretrade warranty but I doubt Asus will be getting another $500 from me.
Asus has awesome products on paper but their quality and customer support sucks major butt. They haven't come through on anything that was communicated to us on this website except for that stupid dongle.
Sent from my PG86100 using xda app-developers app
Having no receipt no matter where you bought it from may work. My best buy here went into "green screen" or something and determined I didn't have a receipt through them. but others may not be so determining.
Well there ya go depends how lucky you get I guess wont know until you try .. I had the receipt so wasn't an issue .. sorry guys
I'm kinda glad best buy didn't take my gamestop prime back since now I don't have to feel guilty screwing them over due to gamestop and Asus lack of care for their customers. They both have a take the money and run attitude.
I always wondered why people like apple so much even though their products blow and r always behind the 8 ball. It's all about the customer service. My wife has no complaints about her iPad.
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