My Gmail kept crashing, and I read that I should clear cache and data for Google Services Framework. Since I've done this, I can't download anything from the market. At first I was getting error number 921. I messed around with clearing the cache and data for a bunch of Google apps, including the Play Store, and now I'm getting error number - 101. Any ideas?
Sent from my Galaxy Nexus using xda premium
nyijedi said:
My Gmail kept crashing, and I read that I should clear cache and data for Google Services Framework. Since I've done this, I can't download anything from the market. At first I was getting error number 921. I messed around with clearing the cache and data for a bunch of Google apps, including the Play Store, and now I'm getting error number - 101. Any ideas?
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
I'm having the same problem. It started today for me. Error 495. I've cleared caches, data, uninstalled and reinstalled play store, but still can't download anything. Is google having a problem? I haven't changed anything.
Thanks for any wisdom re: this issue.
Just a thought
tunie said:
I'm having the same problem. It started today for me. Error 495. I've cleared caches, data, uninstalled and reinstalled play store, but still can't download anything. Is google having a problem? I haven't changed anything.
Thanks for any wisdom re: this issue.
Click to expand...
Click to collapse
I got stuck with a similar issue a month ago. What threw me was the errors always reported trouble accessing Google Servers. Guess what it was? My google wallet had been disabled because "The administrator of my domain" had changed the password. I AM the admin for my Google Apps domain. Stupid error reporting had me going crazy for a few weeks.
I caught on that it was my account when I tried another google account in play store and it worked.
This may not be either yours or the OPs problem, but if it's only PAID apps that won't download, you should look into your Google wallet. When you hit the page for account info, it will tell you if it is disabled. Worth checking out. If not, look for an apk for "Market Enabler" that can help otherwise. Good luck.
Related
How do I fix my market so I can download again?
Sent from my ADR6425LVW using xda premium
From what I gathered while researching this error when I had it, it goes away on it's own.
I tried clearing cache and data as well as rebooting, I couldn't download then about 10-20mins later I tried and it was working.
winston856 said:
From what I gathered while researching this error when I had it, it goes away on it's own.
I tried clearing cache and data as well as rebooting, I couldn't download then about 10-20mins later I tried and it was working.
Click to expand...
Click to collapse
Its been going on for 2 days so far.
mines has been doing that also... Weird
Mine did it tonight when I had a lot of updates. I cleared it's data and it cleared up.
Via Rezound using XDA Premium
Even though this is a Rezound forum, I have this happening on my Galaxy Nexus CDMA as well as my HP Touchpad running CM9
Both give me the 921 error, so it's not my phone since the TP is doing it. Probably a Google problem. Most of the time these things cure themselves.
Found this tread when I was searching for a answer.
I have the same problem (error 921) and I have a arc S.
It can't be the phone.
I've had issues with the market this morning as well. Had to try & dl the same app 3-5 times in a row before it finally worked. Not saying that I haven't been able to dl, it just is more hectic to do so right now.
HD2 user here and having the same issues on typhoon cm7.2
this is a market error not based off our phones or roms. but what seems to work for me is to clear "google play store" data and clear "Google services framework" data. reboot. then go back into market and wait. a min then try to download again.
Just tried it with 3 different accounts, 3 different phones, and tried them all with the web interface.. all not working. Lame..
I fixed my issue by reflashing my rom and being careful what I restored with Titanium Backup. I think there was app or some setting that was off for me. I did the whole clearing data thing and it never worked for me.
Sent from my ADR6425LVW using xda premium
synisterwolf said:
this is a market error not based off our phones or roms. but what seems to work for me is to clear "google play store" data and clear "Google services framework" data. reboot. then go back into market and wait. a min then try to download again.
Click to expand...
Click to collapse
This fixed my error 921. I have a NS4G and just flashed CM9, but all good now.
synisterwolf said:
this is a market error not based off our phones or roms. but what seems to work for me is to clear "google play store" data and clear "Google services framework" data. reboot. then go back into market and wait. a min then try to download again.
Click to expand...
Click to collapse
follow this,it's fine.tks
X-dude said:
mines has been doing that also... Weird
Click to expand...
Click to collapse
What's really weird is saying "mines" instead of mine.
My account started having similar problems last night, and are continuing. Problems with the website and mobile apps.
I filed a support ticket, got a canned response that they received it and would reply "shortly."
Update: Just got off the phone with Google support. They couldn't resolve it, so the issue got escalated and I was told to expect a response in 1 to 4 days.
Update 2: 2 hours after getting off the phone with Google support I received an email stating that they had fixed it. After deleting the play store data and rebooting my phone everything is back to normal.
Gotta give Google credit for the quick response.
hellz yes!! worked like a charm!!
Thanks so much bro (synisterwolf) Almost wanted to toss my phone out the windows lol. preciate the advice. Worked like a charm. Will spread the word that you gave the solution
---------- Post added at 08:29 PM ---------- Previous post was at 08:22 PM ----------
I know its considered spamming but what the hell.. thanks bro it worked !!
from what i gather on my google searches on the inter-tubes, it says that this error has to do with overload from the google servers. If you are trying to download the same apk several times from them, and they think you are spamming them, they will block your ip, account, or phone for a short while. Im not sure the method, but the only thing you can do is wait it out or get a hold of google directly as some users above have done.
i wish there was a simpler/more immediate solution for this as much as the rest of us.
I have the same issue after doing a factory reset from the Privacy menu.
I did a reset because my google contacts sync quit working in feb, and it never came back.
I put in my google info after reset and sync is working, but I can not get to google play/market (get 921 error), and I get google talk authentication failed messages. I have never used gtalk, but it looks like you have to authenticate to use the market.
i never have the option to clear cache or clear data.
Fixed on mine by clearing data on Google service framework app and google play app
Instructions: use Nt hidden settings to go to Application settings, then manage applications, then select all, and clear data for the above two mentioned apps, reboot and on startup try again.
This was for a NT8gb rooted with the SDRoot method.
hi guys
I am having some trouble accessing play store
the thing is when I try click on play store icon, play store will lunch and loads and then gives me this error that I need to sign into my google account
and I already have created a google account in my phone and I am using gmail ,google + and etc with it
so what do you guys recommend me to do to solve this problem?
Usual is to clear cache in settings for play store .
jje
I cleared the cache and app data in the application manager in settings but i still get the same error
Wipe your accounts and setup again
Sent from my GT-I9300 using xda premium
I take it is a pop up that gives you options to sign in or sign up? If so, sign in...
You might have not set up play store when setting up the phone and later just added gmail account. In that case you get that pop up since play store isn't configured yet... had that today on my old sgsl after a hard reset!
Hope that helps
Sent from my GT-I9300 using xda premium
Sign out your account then sign in itl fix it
Sent from my GT-I9300 using xda app-developers app
deleted my account and set it up again
didn't work
I will try the factory reset option later
thanks anyway
roostaamir said:
deleted my account and set it up again
didn't work
I will try the factory reset option later
thanks anyway
Click to expand...
Click to collapse
Same here. But my problem is because of the country i live in. Google has blocked it or sth. Where do u live, roostaamir? Can anyone suggest a way around this? I've tried opening market ap by changing proxies from other countries. Didnt work though. I'm still with old android market btw, not google play fyi.
Can anyone suggest a way around this?
Click to expand...
Click to collapse
What country do you live in exactly?
If it's been blocked by Google then usually because there are trade sanctions against that country (Iran, North korea, ...) so helping you bypass them would probably be illegal.
Any VPN proxy should do, however.
Had the same problem with market. Deleting and re-creating device password, cause I use two-step authentication, solved the problem completely.
Because of alot of accounts having crosspaths, you should delete all google accounts and re enter them.
Sent from my GT-I9300 using xda premium
I am having the same issue...
I've -
- deleted cache - failed
- restored settings - failed
- reinstalled official rom - failed
I tried my account on another device and worked fine.
So, did google lock/ban my device??? Are there such cases???
ive cleared cache, cleared data, removed my accounts and reinstalled them, uninstalled updates for play store and used an old version and finally a complete factory reset and nothing works. it still says authentication required. Its so frustrating. i want modern warfare 4 so bad.
Hey all,
I'm currently running Liquidsmooth Rom on my AT&T Galaxy SIII. I've got everything running fine, but when I go to install Facebook from the Play Store, I'm getting "Package file invalid" every time. I've tried clearing data from both the play store and the google play services, rebooted the phone into recovery and cleared cache and dalvik cache. The same thing happens no matter what.
After searching Google for an hour, I've tried everything. Any suggestions would be very helpful. Thank you!
Edit
After trying to download on LTE rather than on WIFI, it worked fine. Please ignore and close this thread. Thanks!
Ethere said:
Hey all,
I'm currently running Liquidsmooth Rom on my AT&T Galaxy SIII. I've got everything running fine, but when I go to install Facebook from the Play Store, I'm getting "Package file invalid" every time. I've tried clearing data from both the play store and the google play services, rebooted the phone into recovery and cleared cache and dalvik cache. The same thing happens no matter what.
After searching Google for an hour, I've tried everything. Any suggestions would be very helpful. Thank you!
Edit
After trying to download on LTE rather than on WIFI, it worked fine. Please ignore and close this thread. Thanks!
Click to expand...
Click to collapse
It's not you. I have an unrooted phone and I have mines set to auto-update and I got the same message just yesterday. I think Facebook is going through some things right now. I heard that it was not updating properly from the Play Store up until a couple of days ago. Give it another few days I would suppose. Then contact Google and see what gives if it's doing the same thing.
I am having some issues with Google Play giving error 927 when updating/downloading apps.
This happens both on wifi and cellular.
Both on my Note 2 on Sammy rom and Desire on 4.2.2.
Is there anything I can do?
Sent from my GT-N7100 using Tapatalk 2
I have faced a similar problem long back.. I have done the below steps to recover..
Uninstall updates for Playstore
Clear data for Downlaod manager
Keep the phone connected to internet and reboot
after reboot wait for couple of minutes so that Playstore update will be installed properly.. Then try updating your apps..
I've tried everything
I have tried evey solution that I could possible find to try and stop getting error 927. It's definitly linked to my google account/gmail. When I create a new gmail, everything works fine. Problem is all of my purchased apps are attached to gmail with 927 error. Someone please help. I'm desperate!!!! I have Verizon Galaxy S4. Doesn't matter what I wipe, if I'm rooted or not, or if I try using my account on my wife's S4... All give me error 927!!!
jab476 said:
I have tried evey solution that I could possible find to try and stop getting error 927. It's definitly linked to my google account/gmail. When I create a new gmail, everything works fine. Problem is all of my purchased apps are attached to gmail with 927 error. Someone please help. I'm desperate!!!! I have Verizon Galaxy S4. Doesn't matter what I wipe, if I'm rooted or not, or if I try using my account on my wife's S4... All give me error 927!!!
Click to expand...
Click to collapse
Change your google password and all should work again.
cmlusco said:
Change your google password and all should work again.
Click to expand...
Click to collapse
I'm actually having this same exact problem on my Note 3. I tried changing my Google password, but continue to have problems. I pulled a logcat and posted it here in case anyone can interpret it.
https://drive.google.com/#folders/0B...2lZdG1YM1Y3X28
What version of the play store are you running? Also, do you have the background restricted for the play store?
Try the newest Play Store if yours is not up to date. I remember the issue in my S4 and newest version solved it after wiping data and install update.
http://www.androidpolice.com/2013/1...-play-store-activity-iap-indicators-and-more/
cmlusco said:
Change your google password and all should work again.
Click to expand...
Click to collapse
RevelationOmega said:
What version of the play store are you running? Also, do you have the background restricted for the play store?
Click to expand...
Click to collapse
I have version 4.5.10. I'm not sure how to check for the background restriction.
mightykc said:
I have version 4.5.10. I'm not sure how to check for the background restriction.
Click to expand...
Click to collapse
Setting -> Data Usage -> Menu -> Background Data
May have slightly different way phone by phone. Also check the app under Data Usage for play store, see if background data restricted.
RevelationOmega said:
Setting -> Data Usage -> Menu -> Background Data
May have slightly different way phone by phone. Also check the app under Data Usage for play store, see if background data restricted.
Click to expand...
Click to collapse
Ok I checked and background data is not restricted, and I have the latest play store version.
It is a issue @ Google, nothing you can do on your phone to fix it. Contact Google support. I have a support case there, and need more people to bug them, so they have to fix it.
Sent from my GT-N7100 using Tapatalk
paulove said:
It is a issue @ Google, nothing you can do on your phone to fix it. Contact Google support. I have a support case there, and need more people to bug them, so they have to fix it.
Sent from my GT-N7100 using Tapatalk
Click to expand...
Click to collapse
Ok so I called Google Play support, and they said was they are aware of the problem and have no resolution and I should try to search the web for others having the same problem and see if the found a fix. WTF....
---------- Post added at 03:19 AM ---------- Previous post was at 02:43 AM ----------
mightykc said:
Ok so I called Google Play support, and they said was they are aware of the problem and have no resolution and I should try to search the web for others having the same problem and see if the found a fix. WTF....
Click to expand...
Click to collapse
and I found another thread with the same issue so it is starting to affect other people:
http://forum.xda-developers.com/showthread.php?t=2627114
@mightykc
When did you start using your account on Google play? Did you use in on GB and before?
paulove said:
@mightykc
When did you start using your account on Google play? Did you use in on GB and before?
Click to expand...
Click to collapse
Yes its the same account I've had going all the way back to the first Android phone. It has gotten better. I ODIn'ed back from a 4.4.2 ROM to a custom 4.3 ROM and my market works most of the time. When it starts actign up I usually have to clear data/wipe caches, restart and wait a bit for it to resync my account. Kind of a pain, but working most of the time is better than none of the time.
mightykc said:
Yes its the same account I've had going all the way back to the first Android phone. It has gotten better. I ODIn'ed back from a 4.4.2 ROM to a custom 4.3 ROM and my market works most of the time. When it starts actign up I usually have to clear data/wipe caches, restart and wait a bit for it to resync my account. Kind of a pain, but working most of the time is better than none of the time.
Click to expand...
Click to collapse
How are the Play store on the web working for you when signed in with the account you are having issues with. For me I have trouble loading in anything @all. Especially the top list, and my purchases.
I believe there are issues with older accounts that did not get updated/patched with new settings after ICS update, or the 3.0+ update of their store when it became Play Store and not Android market. When I use my other account all is ok, but there I have no purchased apps.
If you want you can find the 2.3.6 version of Market and replace the Play store and you will find that all issues are gone. Now I use Legazy Play store witch can be used together with normal play. Just need to push it to system/apps on 4.3 or system/priv-apps on 4.4.
Use all this advise at own risk.
Sent from my iPad using Tapatalk HD
Anyone have any luck with this/ age of Gmail accounts?
I just recently started having this issue on a stock GS4A on at&t. Maybe a week ago could not get updates and wrote it off as a busy server then realized this weekend I could not get anything new.
I tried every fix I could find on the forums and even a fix that the 2nd tier Google tech suggested (no different from the forum fixes other than including turning the automatic date/time on and off). Every method was a band-aid at best: one or two apps can come through before I get the 927 error or the DF-BPA-30 error. At least the error codes are consistent...
I honestly think this is related to the age of my account. I have had a Gmail account since 2007 or so when I believe it was still in beta. I am surmising that older accounts are on an older server or something that is having issues. I made two dummy accounts and could download anything I wanted, so there is nothing wrong with my handset or connections. The temporary work-around I am using is adding a secondary gmail account and adding any apps through it, while still using primary for mail, contacts, and calendar. I am not a heavy user, so it works, but I should not have to patch it together like this!
So- anyone who is getting this error; how long have you been a Google user? Anyone else tried "old vs new" for a cause of the error?
When I replied to the 2nd tier tech I told him his method did not work, but asked to look into the account itself. I'll update if I have anything to say.
ReschDMD said:
I just recently started having this issue on a stock GS4A on at&t. Maybe a week ago could not get updates and wrote it off as a busy server then realized this weekend I could not get anything new.
I tried every fix I could find on the forums and even a fix that the 2nd tier Google tech suggested (no different from the forum fixes other than including turning the automatic date/time on and off). Every method was a band-aid at best: one or two apps can come through before I get the 927 error or the DF-BPA-30 error. At least the error codes are consistent...
I honestly think this is related to the age of my account. I have had a Gmail account since 2007 or so when I believe it was still in beta. I am surmising that older accounts are on an older server or something that is having issues. I made two dummy accounts and could download anything I wanted, so there is nothing wrong with my handset or connections. The temporary work-around I am using is adding a secondary gmail account and adding any apps through it, while still using primary for mail, contacts, and calendar. I am not a heavy user, so it works, but I should not have to patch it together like this!
So- anyone who is getting this error; how long have you been a Google user? Anyone else tried "old vs new" for a cause of the error?
When I replied to the 2nd tier tech I told him his method did not work, but asked to look into the account itself. I'll update if I have anything to say.
Click to expand...
Click to collapse
Ask to get your case transferred to apps division. There I got real help. They are really good. And have helped me a lot.
There are two possible methods to solve error 927 on android:
Method 1:
Go to settings>>”All”>>Select “Google Play Store”
Now Force Stop>>Clear Data>>Clear Cache
Now again try downloading or updating the app
If the above didn’t work, go to settings>>”All”>>Select “Google Play Store”>>Uninstall Updates
Again, from “All”>> Select “Download Manager”>>Clear Data and Cache
Rerun Google Play Store and install/update your app or game
Method 2:
Go to system settings>> Accounts>>Google>>remove your Gmail account
Now from settings>>Apps>>All> Force stop, Clear data and cache for Google Play Store, Google Service Framework and Download Manager (like in method 1)
Now again go to settings>> Accounts>>Google>>Add your gmail account
Restart your android and then accept all the Google terms and setup Google settings
Rerun Google Play Store and update or install your app.
How to Fix Error 927 in Android
Free Some Space on your device
Clear data and cache files of Google Play Store
Stop or Uninstall Google Play Store (Updates)
Add New Gmail Account
Hope it helped you....
Try the methods below
Free some space on your device
Clear data and cache in Google Play Store
Add new Google account
Uninstall updates of Google Play store
It is the most annoying issue facing by many Android users, that occurs when you download or update any games and apps from the Google play store. But for me, this error solved by the just clear cache.
Hello,
after searching the forums, I havn't found a solution to my particular issue with the Play Store:
I'm always getting the error message "no connection". Even though it's not a connectivity issue related to my IP or whatsoever: I can with no issues access the playstore via the browser.
I have:
- cleared the cache and deleted the date of Google Play
- deleted all data in use at Google Services
- uninstalled Google Play Updates
- uninstalled Google Play and installed a .apk I downloaded from the web
- tried the market enabler app - even though I wasn't expecting any improvement from that move
- updated from 4.3 to 4.4
result: Google Play still tells me to have "no connection"
What else can I try besides resetting my phone?
Thanks!
NikolauZi said:
Hello,
after searching the forums, I havn't found a solution to my particular issue with the Play Store:
I'm always getting the error message "no connection". Even though it's not a connectivity issue related to my IP or whatsoever: I can with no issues access the playstore via the browser.
I have:
- cleared the cache and deleted the date of Google Play
- deleted all data in use at Google Services
- uninstalled Google Play Updates
- uninstalled Google Play and installed a .apk I downloaded from the web
- tried the market enabler app - even though I wasn't expecting any improvement from that move
- updated from 4.3 to 4.4
result: Google Play still tells me to have "no connection"
What else can I try besides resetting my phone?
Thanks!
Click to expand...
Click to collapse
well, that is the only ticket available to you. Why not backup->reset->restore a better option rather than wasting times while searching for solutions
well, i resetted and it's now working again.
NikolauZi said:
well, i resetted and it's now working again.
Click to expand...
Click to collapse
I can tell you there are many problems with the Play Store, at least on the Developer side of things, such as statistics for example.
For me, sometimes it works after i delete the hosts file from /system/etc/
I don't really know what causes it. It only happens on some specific ROMs..
Sent from my HTC One X+ using XDA Premium 4 mobile app
NikolauZi said:
Hello,
after searching the forums, I havn't found a solution to my particular issue with the Play Store:
I'm always getting the error message "no connection". Even though it's not a connectivity issue related to my IP or whatsoever: I can with no issues access the playstore via the browser.
I have:
- cleared the cache and deleted the date of Google Play
- deleted all data in use at Google Services
- uninstalled Google Play Updates
- uninstalled Google Play and installed a .apk I downloaded from the web
- tried the market enabler app - even though I wasn't expecting any improvement from that move
- updated from 4.3 to 4.4
result: Google Play still tells me to have "no connection"
What else can I try besides resetting my phone?
Thanks!
Click to expand...
Click to collapse
Delete hosts file in /system/etc/
was12 said:
Delete hosts file in /system/etc/
Click to expand...
Click to collapse
I've just said that. You don't really need to repeat it. You're just trying to increase your number of posts. -.-
Sent from my HTC One X+ using XDA Premium 4 mobile app