Hello everybody! My Sprint Touch Pro's stylus sensor broke and I'm going to be getting a replacement unit. I don't want to spend countless hours setting a new phone up to get it like the one I have now, so I'm exploring backup software.
I was wondering if anybody out there in CDMA-land has had any experience with backup software on a CDMA Touch Pro, specifically. (Please don't post about experiences with non-Touch Pro or non-Diamond devices -- there are plenty of those on XDA already.)
Right now, I've narrowed the playing field to two choices: SPB Backup and Sprite Backup. They both perform many advanced features, including what it is basically that I want to do (phone to phone duping) and "ROM Upgrade" (when Sprint releases a new ROM).
I was hoping somebody could tell me "hey this one works great for TP" or "hey this one crashed my TP" so I know how to invest my hard-earned $40.
I'm open to other backup software as well. My primary goal is a phone to phone "dupe" so I have to do very little setup after the restore process on the new phone.
Thanks!
The software is for the same platform -- WM -- so there should be no problem. I know of no device specific issues with either SPB or Sprite so what you are asking in the OP is a non-issue.
***** Just ensure that you restore your backup image to the same device model AND same OS ROM version. Regardless of 'safe-restore' claims, mixing backups with different ROMs is only an invitation for problems... Possbily different registry settings, DLLs, etc...
i recomend sprite. i have used it with all my wm devices and it works great. i agree with previous poster about moving between roms etc.. hit or miss at best. i usually just restore the file system for my aplcations to get those back and not mess with the rom
Hi,
this seems to be the right place for the question, but I'm sure the answer will be applicable to other phone. Assuming there is going to be an answer
Stupidly, yours truly downloaded and installed hotfix from here http://www.htc.com/www/supportdownloadlist.aspx?p_id=140&act=sd&cat=all in the hopes of improving audio quality. Well, this apparently was not meant for CDMA (or US phones). After installing the phone rebooted and got stuck at the Touch Pro screen where it lists FW/SW versions in red towards the bottom. The phone can not get past that point no matter what I do (reset, battery remove/replace) or how long I wait (overnight). Sprint 'suggested' hard reset (thank you very much) and HTC said they have no fix for that either. Well, if you have not guessed it already, I have not backed up the data on that phone. Ever.
Not smart
The phone was running stock SF/FW before. I have not had time to mess with it.
US$64K question is: Could I retrieve the phone book? Any other data that was not on SD card (that one is safe)? Is there a chance to recover data AFTER hard reset? Anything else the smart folk out there can recommend?
Thanks a lot in advance.
try flashing via SD card
If its stuck at the bootloader mode (the tri color screen) i thing its possible to flash it via SD card.
there is plenty of info around or check out the Raphael wiki.
There is a chance it is not bricked.
(i seriouslly doubt is it because the HTC hotfix cannot do that)
Let me know if you need any more help my email me at hotmail
best regards.... Erik
The screen looks like this: http://i60.photobucket.com/albums/h15/cadillacjew/TP-1.jpg
with some test indicating SW/ROM etc versions in RED at the bottom. If it is important I can upload the picture of it.
Also may take you up on your offer. Need those contacts, otherwise I'm so screwed
I dunno, it sounds like you're going to need a hard reset. That will fix the problem, I'm sure. Have you tried connecting by active sync? I'm 99.999% positive it won't work, but it wouldn't hurt to at least try and see if you can pull pim.vol off of it. Also, you might download ceregeditor (just google it) and install it on your pc, and see if you can dump the registry from the phone. But I have a bad feeling you're screwed.
Is this really the end of the road?
Yes, I (and Sprint store that I went to) tried connecting the phone via usb and it was not even recognized as a device. Hard reset sounds goo, but it will erase the data. Before I take that drastic measure I'd like to make sure there is nothing else I could do.
I'm willing to pay some money to a forensics company to extract the data, but can not find one that looks trustworthy and experienced when it comes to Win mobile phones. Any recommendations, btw?
I have no clue; you might try one of the rom dumping procedures. I think that some may dump the rom and all the info on the phone; I've never done it myself (well, I've played with grab_it on another device, with little success). I believe that some will dump all the info on the phone (rom + stuff in main memory). But I can't tell you how to do it, I'm afraid, and I have no clue if it will work on your phone.
You can check these tools-maybe there's something there.
Most likely everything is gone.
I have to sadly agree. This sounds like something only a hard reset would fix.
Any possibility of data recovery after hard reset? Anybody knows of a way to that? Of course this is wishful thinking on my part, but I'm pretty desperate now.
fatherof2 said:
Any possibility of data recovery after hard reset? Anybody knows of a way to that? Of course this is wishful thinking on my part, but I'm pretty desperate now.
Click to expand...
Click to collapse
Unfortunately, it seems that you are stuck. I do not know of any way to recover your data if the device is stuck on bootloader since, as you pointed out, the device does not get recognized by the computer.
Anything that you do at this point might end up making things worse if you are not careful. Just cut your losses and hard reset the device.
its not in booloader mode, dumping the ROM sounds like a good and only way to go, try it, it wont hurt you, if that dont work i'd say its pretty much dead with no way to recover it, unless the info is unrecoverable (spell?) hard reset it.....
best regards. Erik
The only issue with your suggestion is that I'm no longer in possession of the phone. I had to leave it in the Sprint store in order to walk out with working phone. I can go back to the store and try to get the data off of my old phone. They are holding it for me.
However, I need to know what to do exactly and be able to do it quickly. So if there are easy to follow instructions that you can point me to, please do so.
Also after dumping ROM what data will I have?
TIA for all your help.
your data will be gone but try putting a raphimg.nbh file on the memory card then holding power and volume down while hitting the reset button, that will flash you off the mem card. good luck. Ive had to do this several times due to bad flashes and vista issues. Oh and as an added thought start using microsoft myphone to back up your data in the future.
Thanks for your suggestion. I will try this in a week or so when I'm back in town.
Also myphone is something that should work. I actually did not know about it until this past Monday. I have not looked at any MS-based backup solutions because I'm not using their software, if I can avoid it. So while I have a Windows PC I do not have Outlook installed and thus have never given my phone a chance to sync up. Kind of silly, I know.
I had bitpm installed on another system that went bad. I've replaced it with a new one, retrieved other files and data, but forgot about Bitpm folder
So few lessons learned ...
Thanks again to all who provided feedback.
It sucks if you lost everything, but you should be able to put your phone in bootloader and connect it to your pc through usb. The only question is if you can dump the rom that way and if you can dump all the files on it with the rom. The only problem is that some of the rom dumping methods (like with pdocread, I think) require you to transfer a file to your \windows directory, which you're not going to be able to do. It's a long shot at best.
I back up my pim stuff 3 different ways-I think you want to do it in multiple ways just to be safe. My main method is using sk tools and its backup tool. You can separately back up the pim database and the messaging databases (not as important to me). You can also back up email accounts with sk tools (using the pim information tool). These are my main backups, and I keep them on my sd card, and occasionally transfer them to a hard drive (it's not that big of a deal if the hard drive backup is a month out of date to me). I also use Pimbackup 2.8, and store that on my sd card (and hard drive). I don't use it for restoring anymore, because it's pretty slow with 6.5 roms in my experience. Finally, I have a file backup mortscript that I use that backs up user data for various apps; I use it to restore the data after flashes. Anyway, included in the script is a command to copy pim.vol to my sd card. I never restore my pim files by copying pim.vol back to main memory, but I like having it saved just in case, and it doesn't take any time to run the script (FYI-all your contacts, tasks and calendar stuff is stored in pim.vol, which is on the root of your device). Anyway, I feel like my pim databases are pretty safe-it would take an awful lot of bad things to happen for them to be lost, and I'd probably be dead in half of those scenarios, lol.
You're going to lose everything. The phone will not boot and as a result, all your data is unrecoverable. Next time, use a back up solution like Google Sync.
Do a hard-reset on it and you should be good to go. Turn the phone off, hold the volume down key, the center dpad key, and then hold the power button. It'll come up to a screen with hard reset instructions. Push the volume up key here. It'll be ready to go like it's brand new out of the box.
Lost everything, but .... happy
Hi,
thanks to everyone who replied. Just wanted to post and update so we can close this thread.
As I indicated before, Sprint has replaced my phone with Touch Pro 2 when I came to them with this problem. They did it beacuse they no longer have loaner phones and because I was about to go on 10 day business trip.
After using the new phone for 2 weeks, I got to tell you that this one is a leap forward compare to the the old. So I'm happy with new device, installing software and trying to recreate my Address Book by dumping my friends and family's data via Bluetooth. Backing up using MyPhone and about to install Outlook (not going to use it for anything else but the backup)
Also, I finally went to Sprint store and asked them one more time if they can think of any other way to recover the data. I even mentioned bootloader. They did not know/could not do it. I asked them to hard reset and after few tries the phone was restored to it's original state. Not a trace of my data .
Would be nice if in the future I could save contacts (and other data) directly to SD card. IMO it will give better chance of recovery, but I'm not sure it is possible.
Again thanks to all who tried to help. Much appreciated.
Same problem sort of
I tried to load Energy Rom 28005 and now can't get pro to do any thing but restart every 15 seconds or so. any ideas on what can be done? tia.
Out of nowhere the mic stopped working. Figured it was an app so I started deleting apps. Still didn't work so I restored nandroids that went as far back as three months when it was working. (Shouldn't this be equivalent to a factory restore if I restored it to a state I knew was working)
Ordered the the front pcb keyboard and mic online through OEM cellphone parts.com
The part they shipped didnt't have the same ribbon connection, but was supposed to be for X2.
I have seen this problem online when I googled it and everyone pretty much got it replaced through warranty. Mine is second hand so I can't replace it.
Can anyone help?
I had the same thing happen a few months ago. I wiped data ,cache and still nothing. So I restored a couple of backups still nothing. Then I reflashed my rom and the headset worked again. So if you haven't tried flashing a fresh download of your rom I would try that before I bought a new phone.
Sent from my DROID X2 using XDA App
Try an sbf if all else fails
I have yet to see that not fix an issue
Unless it ends up being that the Mic itself is actually damaged
Just get urself a headset if u don't wanna buy a new phone lol
I actually flashed a new rom and it still didnt work after going from stock to eclipse. However wouldnt the previous nandroids work the same as an sbf they clear the system and data folders when restored. I made a backup two days becore the mic went out. That restore didnt work and neither did the restores from three months back.
Either way Im trying to figure out if this replacement mic will work. Will let you know if it does and Ill try to document it as I havent seen a DX2 dissasemble online, although it's pretty much the same as the droid x.
Does anyone else have experience on this matter?
What will an sbf do that a nand backup of a working mic state do different.
forum.xda-developers.com/showthread.php?t=1440141
My hassle with OEMcellphoneparts.com has currently been posted in the android general section. Thread titled -Beware OEMCellphoneparts.com
Edit: THREAD was moved to member-found deals unfortunately. Which is a smaller board so without more exposure other people will fall pray to their improper customer service.
Hi, I'm a total noob when it comes to WP and Lumias, but a friend who knows me as being interested in phones has come to me with a problem.
The screen of his Lumia 800 is competely smashed. He has got an estimate for it to be fixed, but they will wipe the memory of the phone - along with all his important work contacts. He has never backed these up in any way.
He said he just downloaded Zune to try and back everything up, but it's impossible since he cannot see or use the touchscreen of the phone.
Suggestions?
JusThinK said:
If the phone can boot up successful, and can be recognize by ZUNE, then you can take backup.
You don't have to use your touchscreen for taking backup.
Use this tool to take backup.
http://forum.xda-developers.com/showthread.php?t=1379571
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Click to collapse
Thanks very much. Turns out all his contacts were backed up in Live after all!
Ok, so my friend's contacts were backed up to Live but now he's asking for me to get the photos off the device.
WP7 Easy Backup Tool was suggested before, but it only works if you're restoring to the same device...
Is there any way to get the photos off this phone before he sends it away to be "repaired" (eg. wiped or replaced)? He has some irreplaceable photos of his pregnant wife and newborn child on there - yes, I know and you know he should've copied them off the phone long ago, but this is the situation he's now in!
setspeed said:
Ok, so my friend's contacts were backed up to Live but now he's asking for me to get the photos off the device.
WP7 Easy Backup Tool was suggested before, but it only works if you're restoring to the same device...
Is there any way to get the photos off this phone before he sends it away to be "repaired" (eg. wiped or replaced)? He has some irreplaceable photos of his pregnant wife and newborn child on there - yes, I know and you know he should've copied them off the phone long ago, but this is the situation he's now in!
Click to expand...
Click to collapse
If his device is paired in Zune they Pictures are synced automatically. Does he have a Qualcomm or DLOAD bootloader?
ChrisKringel said:
If his device is paired in Zune they Pictures are synced automatically. Does he have a Qualcomm or DLOAD bootloader?
Click to expand...
Click to collapse
1. I have no idea if it is. Does pairing it require use of the touchscreen (if it isn't already paired)?
2. I have no idea. How would I find out, and is there something that can be done if it's one or the other?
I can find out tomorrow.
Thanks!
First of all there is no need for a wipe of the device when you replace the screen, sounds more like they are swapping the complete phone.
When you have Zune installed and running, then connect the phone it will attach itself and sync photos and other media files depending on settings in Zune.
Replacing the screen is a 5 minute job, you could easily do it yourself and get the parts off of Ebay so do not get fooled into any high cost repair due to labour. A Nokia Care Point will charge you about 150 GBP for a screen assy (ex labour), on Ebay they can be had for about 90.
I've been doing a bunch of installation of new ROMs in different phones.
Generally, the Lollipop restore function works great - when setting up a new phone or an old phone after a factory reset it offers me a list of phones, I choose the one I want, and it installs all of the same apps as on the phone I select from the list.
For some reason, on one particular phone, it only offers me phones that were last used 5-20 days ago. My main phone, which I use constantly (we'll call it "daily driver"), and which I want to restore from, is not listed on this one phone.
Even though this one new phone (LG Leon) insists on only offering me old backups, I have tried it on other phones and the first one in the list is always daily driver and I can restore from that.
So, I guess the question is how does Google decide what backups to offer for restoration, and is there some way I can get it to offer me the same backups on the LG Leon as it is offering me on the other phones?
(I didn't post this in the LG Leon forum as I think this is really a general Android question.)