Hi everyone,
So, long story short, I recently got a galaxy s2 back from an overseas gray market reseller to get repaired under warranty. It had a USB issue where it didn't know when it was plugged in and when it wasn't.
So they replaced the USB board and sent it back. Unfortunately it now doesn't get reception unless I'm outside with no surrounding interference. Pain in the ass to say the least.
I've done extensive research and I've taken apart a few iPhones in my time, I'm going to take a stab at repairing it myself. Does anyone have any thoughts about what I might be looking for in the internals?
Thanks
Sent from my GT-I9100 using xda premium
Try an other rom maybe more stable
Grey import from another country logic says modem first then hardware .
jje
Related
Hi guys
A while back my phone would not connect to the computer and now it does not even charge I took it to orange and they said that it is out of Organe guarantee since I have had b=it for longer than 6 months and that I would need to send it to Sony. I called SOny and they said that I should send it to them and they will fix it for free if the fault is due ti a manufacturer fault but will chage if it is not due nto a manufacturer fault.
Does anyone know what could be wrong with the phone?? DO you thionk that this will be a manufacturer fault?
Broken USB port. Probably due to misuse, like too many connects and disconnects without being gentle removing the plug, etc, and if it is due to misuse, they will charge you the repair bill.
I have the same problem. Before sending the phone try a couple of options like
A Different Battery
A Different Charger ... PLUG + LEAD
Charge with the Phone turned off. --> Can take a couple of minutes before a a red light / screen comes on ive found out.
If all this fails then it must be a broken USB Port. Am going to be sending my off soon, as intermits and effects the volume button when plugged in . Just they that hold the phone for about 2 weeks and i need my phone
Hope you get it sorted
Just got my phone back after 3 weeks!!!! Same thing happened to me too, but was still under warranty, had to unmod my phone first tho lol
Sent from my X10i using XDA App
Orange are being retarded. Walk into a shop, request that they repair or replace it. Be firm yet polite, request manager if needed. Do it on a Saturday afternoon, busiest sales day, will not want you in front of customers, taking up sales time. Inform the manager that as the retailer your contract is with them not the manufacturer. It's his responsibility to make good on that contract, six months is an unreasonable period of time in which to develop a fault. He can get a replacement from SE but that it not your concern. The manager will know retail law, you now sound like you know what you are talking about, he'll cave, though he may need his area manager
There are common problems with both the USB port in the phone and with the included USB charging cable. Before trying to get the phone repaired you should first make sure the cable is good. The end of the cable that plugs into the phone can be easily deformed and wont properly connect (it plugs in but wont seat right so it wont charge/connect to PC) this happened to mine and I replaced it with a gigaware gold plated one that cost me $30 USD but charges my phone ~3x faster.
Sent from my X10i using XDA Premium App
thanks for the advice guys, I will just have to send it off to Sony. I really wanted to get it sorted without sending it to Sony since I have rooted the phone and added a custom rom which may cause problems since the guarantee is void if the software has been tampered with. I have tried a new battery and have tried 2 other cables with no success.
cockbeard said:
Orange are being retarded. Walk into a shop, request that they repair or replace it. Be firm yet polite, request manager if needed. Do it on a Saturday afternoon, busiest sales day, will not want you in front of customers, taking up sales time. Inform the manager that as the retailer your contract is with them not the manufacturer. It's his responsibility to make good on that contract, six months is an unreasonable period of time in which to develop a fault. He can get a replacement from SE but that it not your concern. The manager will know retail law, you now sound like you know what you are talking about, he'll cave, though he may need his area manager
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I completely agree, I work at Comet and was under the impression that the retailer always sends the product off to the manufacturer since I bought the product from the retailer and not the manufacturer.
I don't suppose anyone knows how much this could cost?
You can unroot the phone and flash the manufacturers FW back on the phone although in most cases just rooting and flashing custom ROMs doesn't void your warranty as the Android OS is google software not the phone makers.
Sent from my X10i using XDA Premium App
I had the same problem, went into local tmobile store, and they sent it off and I had it back, with a new main board and they had even replaced the screen protector for me all for free, in less than a week
I reflashed it with tmobile firmware before I sent it back btw
I was reading the Sony leaflet that you get with the X10 and it mentioned that the warranty does not cover changes in software however my problem is more of a software problem so I am hoping that this will not affect me. just hope they don't switch on the phone (after they get it working) and see a big blue piece of text saying Cyanogen with a blue line circulating around it
I cant believe Orange wont send it off for me whereas TMobile (who are more or less the same company) do send off the product off.
I am going to send it off to sony and will update this thread with the outcome as it may help other X10 users in the future
I had same charging issue but I got replacement of motherboard with new IMEI#.
Sony Ericsson gives 1 years warranty in India I was lucky... yes my phone was rooted and customized at the time when I gave it for repair.
Sent from my X10i using XDA App.
I have to wigle my chdrger alot. Afraid it will. Vreak soon
Sent from my X10i using XDA App
I got my phone back today. They fixed the problem and re-installed their own hardware. The problem is that they installed the first 2.1 software and when I try to update my phone, it says you have the latest softtware Oh well, I can still install a custom rom and the main thing is that my phone is working again
Sorry guys, noob here, couldn't find a thread that specifically talks about AT&T. Just purchased a X10i (I also have the AT&Ts X10a) and even though the phone downloads the AT&T settings from the net, there is no 3G. I guess I should have checked it, the retailer I bought from is MobileCityOnline and they have a little blurb about compatibility.
I must have missed that. Now my question is, would flashing the phone to a different ROM from here might help me? Long shot but I am just wondering before I send this phone back...
The X10i is lacking the correct bands to make it 3g capable on AT&T as such only connects via edge. I think you can connect to 3g on T-Mobile though.
X10a - 850/1900/2100/800
X10i - 900/1700/2100
1700/2100 needed for T-Mobile
850/1900 for AT&T
Hope this helps.
Sent from my X10 using XDA Premium App
Thank you Sopdogg,
I am returning the phone, it will cost me restocking fees but good lesson for not doing my research properly.
So just to make sure, I need to check that the phone operates on HSDPA 1900 foor AT&T 3G, correct? I found another website that sells the X10a, I might just go with that.
The problem with my own AT&T (which I debranded/unlocked) that it shuts off when it gets hot, like about 48C usually. And anything can cause that, surfing the web, phone conversation, using the GPS, I am sick and tired of it. That is why I am trying to get a new one, maybe this one I have is faulty...
Why don't you get a new battery?
Sent from my X10a using XDA Premium App
Or you could send it in to SE for repair/replacement. Buying a new phone is dumb if the phone is still under warranty.
The overheating on the x10 is from faulty chipset, theres a thread mentioning it around here, they will prolly replace it if u send it back to SE
Sent from my U20i using XDA App
acceleratum said:
The overheating on the x10 is from faulty chipset, theres a thread mentioning it around here, they will prolly replace it if u send it back to SE
Sent from my U20i using XDA App
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Click to collapse
Fualty chipset or incorrect baseband or incompatible radio on the Wrong network.
OmegaRED^ said:
Fualty chipset or incorrect baseband or incompatible radio on the Wrong network.
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he said he owned another x10a that messed up, so he bought an x10i.....
that is the one he is referring to
Thanks all, I sent the X10i and got a refund. This X10a I have is the original ATT release from 2010. Heat issues first started a few months after purchase with Google Nav, the phone would shut off while navigating and restart... I didn't put much thought into it back then but it became very annoying. And it was only doing it with Google Nav (thinking since the GPS was on) One day I realized it didn't crash at all because it was sitting in front of the air vent of the car with the AC running so I was then it was heat related. I updated to wolfbreak's rom, left stock kernel, but when it hits around 46C if I am trying to use 3G internet, nav or similar app, I know it will crash. If I get into my hot car after work and plug the phone to charge it, I know I can't use it because it will crash. It sucks. I didn't want to bother with ATT since I got rid of their bloated firmware. I didn't bother with Sony since I read on FB that it took months for people to get their phones back, and only to send it back. This is my only phone right now.
A new battery would resolve the issue? Thought about it but wasn't sure... wish there was a diagnostic software to tell me if the phone or the battery is the issue...
Wrong BB maybe... I flashed to BB67 and it seems to be working OK. One thing I noticed, when there is no signal, or I am at a place signal is very weak, in and out, it heats up pretty quick, and then crashes... It did the same with BB54 which was stock. So this problem might be ROM related, not sure...
antenna mod fix
http://forum.xda-developers.com/showthread.php?t=1148431
only use this if you only receive EDGE.
Sent from my X10a using XDA Premium App
Bushmaster78FS said:
Thanks all, I sent the X10i and got a refund. This X10a I have is the original ATT release from 2010. Heat issues first started a few months after purchase with Google Nav, the phone would shut off while navigating and restart... I didn't put much thought into it back then but it became very annoying. And it was only doing it with Google Nav (thinking since the GPS was on) One day I realized it didn't crash at all because it was sitting in front of the air vent of the car with the AC running so I was then it was heat related. I updated to wolfbreak's rom, left stock kernel, but when it hits around 46C if I am trying to use 3G internet, nav or similar app, I know it will crash. If I get into my hot car after work and plug the phone to charge it, I know I can't use it because it will crash. It sucks. I didn't want to bother with ATT since I got rid of their bloated firmware. I didn't bother with Sony since I read on FB that it took months for people to get their phones back, and only to send it back. This is my only phone right now.
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Click to collapse
I suffer from this same issue, one of the providers in my country recalled all the x10's and replaced them due to this. my provider did not.
Replacing the battery will not solve this "tried and tested"
Yes SE service center's may or may not replace the device.
They may even lie to you and say that you had tampered with the hardware of the device.
They may tell you that you have water damage and then show you a picture of the epoxy they put on the usb connector.
Send it back and be persistent.
Never assume it's, fixed test it first
I think the best deal is to find and buy another X10a. Then I might try to send this one in. See I have no phone if I send this one in...
OK here is my problem questions will follow.
i purchased my gtab 10.1 in usa.moved to philippines.screen started getting fuzzy then blacking out now its totally out. samsung refuses to repair it cause they don't do international warranty.then i went to samsung office here in philippines asked them about repairing my tablet.i was told they wont order or repair my unit cause its not from here and against there laws.so now im sitting here with a tablet that needs 2 parts.(1) lcd screen(2) lcd screen cable (mine is broken).i have looked on ebay none of the lcd screens come with the cable. gotta love samsung and how they do their customers. i dont even have a way to use ebay now cause i no longer have a bank account in usa or a place to send anything to. so does anyone know where or how i might be able to aquire spare parts for this thing?
Why is it Samsung's fault you broke the screen? And why is it their fault you made the choice to buy a tablet in one country when you lived in another? I don't see that they did anything wrong, tbh.
BretonGirl said:
Why is it Samsung's fault you broke the screen? And why is it their fault you made the choice to buy a tablet in one country when you lived in another? I don't see that they did anything wrong, tbh.
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well for one you dont know all the info. you shouldnt be so quick to judge .im american from usa which i purchased my tab from usa. then after purchasing my tab i ended up moving.and what they do wrong is not support their products internationaly. also i did not break my screen. the lcd cable is what broke. the screen went bad before the cable broke so therefore samsung gave me a faulty unit. so yes i have every reason to complain about samsung and there support and product. so please read and understand before judging others. im asking if anyone knows where i might find parts im not asking for others to look for faults or degrading with remarks.
stickjt said:
well for one you dont know all the info. you shouldnt be so quick to judge .im american from usa which i purchased my tab from usa. then after purchasing my tab i ended up moving.and what they do wrong is not support their products internationaly. also i did not break my screen. the lcd cable is what broke. the screen went bad before the cable broke so therefore samsung gave me a faulty unit. so yes i have every reason to complain about samsung and there support and product. so please read and understand before judging others. im asking if anyone knows where i might find parts im not asking for others to look for faults or degrading with remarks.
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Posting this rant here isn't going to make samsung fix your tab.
Do you have a family member back in the states you can send your tab to and get them to send it to samsung to get repaired?
Sent from my GT-I9100 using xda premium
wasnt posted as a rant only trying to explain my situation.i already said what i wanted and needed to samsung . anyway i do have family there but by the time i send this to them and they send it in my warranty will be over. so i figured i would just try to find the parts i need and get it fixed here out of pocket.
Hi,
I smashed my screen on my I9305 and not realizing it i put the I9300 replacement screen on the phone. I have had issues with the IMEI null and not picking up signal. I have tried all mentioned methods on here to restore but none have worked. I gave up an contacted a repair center and they have said that putting a I9305 screen on will solve the problem. Is this correct as I don't want t spend money if it is not correct.
Thanks
jpburke2k2 said:
Hi,
I smashed my screen on my I9305 and not realizing it i put the I9300 replacement screen on the phone. I have had issues with the IMEI null and not picking up signal. I have tried all mentioned methods on here to restore but none have worked. I gave up an contacted a repair center and they have said that putting a I9305 screen on will solve the problem. Is this correct as I don't want t spend money if it is not correct.
Thanks
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Click to collapse
As far as my knowledge goes screen replacing doesn't effect anything until or unless you have badly messed up some hardware in the process. The module used to allow communication on i9300 and i9305 is same plus it doesn't has to do anything with screen. You can try to put a new SIM card module to see whether the phone picks up signal or not. The best bet for you is that you don't go around spending money for a thing that is perfectly fine.
One more bet is that you may have ruined some inner hardware during the smash and not in the replacing process.
Hit Thanks if I helped.
did you replace the screen with a heat gun like in some videos on youtube? if so you might have damaged some of the sensible parts of the sIII if you didn't take them off before, for example the antenna or the simcard module like the one above me said.
so i think it will be difficult to find the broken part - changing all possible parts by yourself is very expensive and time-consuming.
I recommend you to consult an official samsung repair center (which will be expensive, too) or sell your phone as broken and invest the money in a new one...
Sent from my GT-I9300 using xda premium
morruk said:
did you replace the screen with a heat gun like in some videos on youtube? if so you might have damaged some of the sensible parts of the sIII if you didn't take them off before, for example the antenna or the simcard module like the one above me said.
so i think it will be difficult to find the broken part - changing all possible parts by yourself is very expensive and time-consuming.
I recommend you to consult an official samsung repair center (which will be expensive, too) or sell your phone as broken and invest the money in a new one...
Sent from my GT-I9300 using xda premium
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No I replaced the screen with a genuine service pack one which came pretty much whole. Didn't heat anything just swapped them over and turned it on. Advice I got was that it was because I put on the i9300 screen on is why I couldn't restore my imei number.
Now selling the motherboard if anyone is interested
Browsed through the forums and didn't see this posted at all.... I have a stock Droid DNA (only phone I haven't bothered to root) and since I broke the glass on my phone (wound up having the LCD and digitizer replaced) my connection has been erratic. I have no signal from time to time (in areas where I usually had connectivity) and when I do connect I'm usually stuck on 3G.
I've had my SIM card swapped out twice and don't know what else to do. I haven't messed with any roms or kernels so I don't think that is an issue....
Does anyone have any advice or tips/tricks that I could try?
Thanks so much in advance, this is the best forum in terms of overall knowledge.
With out being the person who repaired the phone I'd guess they either knocked the antenna off or damaged it. If the phone was repaired by a authorized repair shop you can call Verizon and have your phone replaced through the warranty free of charge if with in the first year or you have the insurance on your account
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