So, I got a really bad luck. My phone never fall on the street when I use the case; just when I take off the case, it fell down and cracked my screen on the bottom right near the Search button. It's still functional and the crack is not really bad, just kind of annoying when I realized that there's a crack there (not that noticeable for me, literally only a small piece of the screen on bottom right that got cracked)
So, I am just looking through my options here. I left my phone in stock condition because I don't want to void the warranty; but now that it's cracked, ....
Should I just root my phone, play with it, and deal with the small crack?
Or, if I left it in stock condition and change the glass, will I be able to claim warranty (in case anything happen)?
Or should I just get a new phone on CL? (like HTC One S maybe )
Any suggestion is welcomed
shuvarts said:
So, I got a really bad luck. My phone never fall on the street when I use the case; just when I take off the case, it fell down and cracked my screen on the bottom right near the Search button. It's still functional and the crack is not really bad, just kind of annoying when I realized that there's a crack there (not that noticeable for me, literally only a small piece of the screen on bottom right that got cracked)
So, I am just looking through my options here. I left my phone in stock condition because I don't want to void the warranty; but now that it's cracked, ....
Should I just root my phone, play with it, and deal with the small crack?
Or, if I left it in stock condition and change the glass, will I be able to claim warranty (in case anything happen)?
Or should I just get a new phone on CL? (like HTC One S maybe )
Any suggestion is welcomed
Click to expand...
Click to collapse
All depends on how much work you want to do and/or money you want to spend.
If you replace the screen yourself you'd have to remove "void" stickers and you know what that means as far as warranties go.
SOOOOO...
1) If you have insurance, you can replace the entire phone for $130.
2) If you don't have insurance, you can replace the screen yourself since it wouldn't matter if you void the warranty. You can buy a screen from eBay for about $30 or so.
Screen: http://www.ebay.com/itm/Digitizer-T...949?pt=LH_DefaultDomain_0&hash=item2c630ce6e5
Screen replacement video: http://www.youtube.com/watch?v=nA4JToM5uxA
Personally: My screen cracked and I've toyed with the idea of replacing the screen myself. Since I have insurance and I replace my phones a lot I didn't want to void my warranty so I decided to go through Asurion. For $130 I received a new phone, new casing, new battery and a new charger. Basically, I now have double of everything (except for phone since I had to return the cracked one).
Breakdown:
Per T-mobile's site:
Battery = $30
Charger = $15
Battery Cover = $20 (per ebay)
Total = $65 in Accessories
Cost for new phone = $65
Doing the replacement I got about $65 worth of accessories on top of a new phone for $65. Not too bad compared to just buying a new phone.
Bottom line, it all depends on you and what you're willing to do/spend. Don't worry about rooting until you make the decision to keep or replace your current phone.
stixzadinya said:
All depends on how much work you want to do and/or money you want to spend.
If you replace the screen yourself you'd have to remove "void" stickers and you know what that means as far as warranties go.
SOOOOO...
1) If you have insurance, you can replace the entire phone for $130.
2) If you don't have insurance, you can replace the screen yourself since it wouldn't matter if you void the warranty. You can buy a screen from eBay for about $30 or so.
Screen:
Screen replacement video:
Personally: My screen cracked and I've toyed with the idea of replacing the screen myself. Since I have insurance and I replace my phones a lot I didn't want to void my warranty so I decided to go through Asurion. For $130 I received a new phone, new casing, new battery and a new charger. Basically, I now have double of everything (except for phone since I had to return the cracked one).
Breakdown:
Per T-mobile's site:
Battery = $30
Charger = $15
Battery Cover = $20 (per ebay)
Total = $65 in Accessories
Cost for new phone = $65
Doing the replacement I got about $65 worth of accessories on top of a new phone for $65. Not too bad compared to just buying a new phone.
Bottom line, it all depends on you and what you're willing to do/spend. Don't worry about rooting until you make the decision to keep or replace your current phone.
Click to expand...
Click to collapse
OMG . i didn't know replacing the screen myself will void the warranty... -_-" plus after looking at the video for 2 mins. i will decline to the idea of replacing it myself
I bought the phone off CL about 2 months ago (FOR $230 !! ); so, I don't think it has any insurance.Can I still get an insurance at this point?
If I can't, I guess I will either live with it; or sell it and get another phone
Thanks for the reply!! Those info really helps me
shuvarts said:
OMG . i didn't know replacing the screen myself will void the warranty... -_-" plus after looking at the video for 2 mins. i will decline to the idea of replacing it myself
I bought the phone off CL about 2 months ago (FOR $230 !! ); so, I don't think it has any insurance.Can I still get an insurance at this point?
If I can't, I guess I will either live with it; or sell it and get another phone
Thanks for the reply!! Those info really helps me
Click to expand...
Click to collapse
Yeah dude, when I saw that video too I thought to myself that I'm better off just replacing the whole damn thing... haha
It never hurts to try to add insurance. The worst they can say is no.
Call HTC its 145 to have the screen replaced and they will extend the warranty out for a yr.
Sent from my SAMSUNG-SGH-I717 using xda premium
squish099 said:
Call HTC its 145 to have the screen replaced and they will extend the warranty out for a yr.
Sent from my SAMSUNG-SGH-I717 using xda premium
Click to expand...
Click to collapse
Really? So they're willing to change my cracked screen and add another year of warranty? I bought the phone off CL so there's no insurance, and i thought warranty normally doesn't cover this kind of damage.
Although after usibg the phone for a couple days, i realized that he crack is really not bad at all... Just get annoying sometimes. Lol.
Sent from my HTC_Amaze_4G using XDA
shuvarts said:
Really? So they're willing to change my cracked screen and add another year of warranty? I bought the phone off CL so there's no insurance, and i thought warranty normally doesn't cover this kind of damage.
Although after usibg the phone for a couple days, i realized that he crack is really not bad at all... Just get annoying sometimes. Lol.
Sent from my HTC_Amaze_4G using XDA
Click to expand...
Click to collapse
Dude I'm there wth u! Got my water damage amaze (no warranty ) off CL. Phone worked great til I dropped it. With red water damage mark and cracked screen I had nothing to lose so I took it apart. I have to say its the easiest phone I ever worked on. Just so u know the digitizer is glued to the LCD so getting em apart is the tricky part. If you have the $130 or even $145 option available that's the way to go. The cheapest I've seen the pre assembled digitizer/LCD part is $115 so if you decide to take yours apart be careful separating digi from lcd ! You will need hair dryer.
shuvarts said:
Really? So they're willing to change my cracked screen and add another year of warranty? I bought the phone off CL so there's no insurance, and i thought warranty normally doesn't cover this kind of damage.
Although after usibg the phone for a couple days, i realized that he crack is really not bad at all... Just get annoying sometimes. Lol.
Sent from my HTC_Amaze_4G using XDA
Click to expand...
Click to collapse
I ran mine over after having it a month. Called HTC shipped them the phone. They called back with the screen needed replaced and it would be 145...
Sent from my SAMSUNG-SGH-I717 using xda premium
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Sent from my Galaxy Note i717, using XDA Premium.
squish099 said:
I ran mine over after having it a month. Called HTC shipped them the phone. They called back with the screen needed replaced and it would be 145...
Sent from my SAMSUNG-SGH-I717 using xda premium
Click to expand...
Click to collapse
Just wondering... is the replacement brand new or refurb? The crack wasn't that bad imo. So, getting a refurb doesn't sound like a very good idea to me (it might have some functionality problems).
Here is the pic of the crack on the phone... Since I bought the phone from CL for 230, paying extra 145 doesn't sound too good for me (it's 70% of the phone price in my case!!!). Anyway, thanks for the replies
They were supposed to replace the screen in my phone, but a few days after I paid for it htc called me and said they didn't have any parts and asked if I'd be Ok with a new unit.. Or wait like 3 weeks for parts... So i got a new unit. But they shipped only the phone. On a side note I had a problem a couple weeks ago with the aluminum coming off from around the camera, called htc explained the problem. They asked what color I wanted, told them white. Got the new back opened it was black, called htc told them they shipped me a white one and told me to keep the black one... Sweet. I'm in the middle of a project for my gf, painting the aluminum on the original baxk green for her, it was relatively easy to take apart the back. Stay tuned for pics coming soon....
Sent from my SAMSUNG-SGH-I717 using xda premium
squish099 said:
They were supposed to replace the screen in my phone, but a few days after I paid for it htc called me and said they didn't have any parts and asked if I'd be Ok with a new unit.. Or wait like 3 weeks for parts... So i got a new unit. But they shipped only the phone. On a side note I had a problem a couple weeks ago with the aluminum coming off from around the camera, called htc explained the problem. They asked what color I wanted, told them white. Got the new back opened it was black, called htc told them they shipped me a white one and told me to keep the black one... Sweet. I'm in the middle of a project for my gf, painting the aluminum on the original baxk green for her, it was relatively easy to take apart the back. Stay tuned for pics coming soon....
Sent from my SAMSUNG-SGH-I717 using xda premium
Click to expand...
Click to collapse
Hmm by phone only you mean they only give you the phone without everything else right? That sounds like a refurb replacement to me...
Anyhow, thanks for the reply. I think I will just use my phone as is and root it someday. I am starting to get used to that small crack. lol
So on the 200th time I droped my Amaze, the screen cracked. I have Asurion insurance and filed a claim online and they are sending me another Amaze (for $130). This is fine because I like the phone, my contract is up and I plan to get another phone once I find something I like (most phones out now dont seem like much of an upgrade). I plan to keep the replacement Amaze as a backup and quit paying for the insurance. My question is: do I just need to send the phone back, i.e. can I keep the battery as a spare? Also, I am rooted and S-off running CM10. I dont plan to do anything to return the phone to stock. Is this a bad idea or does it not matter?
Related
First off, I searched and didn't see my specific question answered.
I shattered my screen last night...it's ruined but the phone still works. I put some clear packing tape over it and it's Ok for the time being. I've dropped this phone probably 5 times, several being on concrete and it never even scratched the screen. I don't think it's ever actually landed face down before last night though.
I was wondering if anyone knows if T-Mobile insurance covers a shattered screen? I'm not interested in an "at home fix" because I'm not that handy. I'm hoping T-Mobile will either replace the phone or the screen for the $50 deductible. Any ideas?
You guys are awesome, thanks for all the help in the past!
they will replace it if you have insurance but the deductable is $130 not $50.
Wow, I could have sworn the guy said all claims carried a $50 deductible. I guess I have to go up there and get some documentation. Should I Coding back to stock before turning in my phone?
Sent from my SGH-T959 using XDA App
that depends on who ur turning it into. asurrian doesn't care if u are running a rom, as the only thing running a rom does is void your warranty. and since asurian doesn't deal with warnetees it doesn't matter. sent in my g1 back in the day to them and it was rooted with no problems
Short story: Best Buy no longer allows "3 lemons = new phone". One of the best benefits of their insurance plan is gone...
Long story:
About 2 months ago. My girlfriend decided she wanted her latest Evo 4G (already a refurb from Best Buy.) turned in for another because of the screen separation issue that started to creep up slowly. We took it in under our Black Tie Insurance plan which, at that point, we loved. showed them the issue, got it shipped off. Few days later, got one in return. As soon as I saw the phone, I could tell this one was having the same issue I just returned the other phone for. I instantly told them that this one was going to do the same thing and wanted it returned, before even activating it. They said OK, shipped back again. (2 times now.) few days later, the other comes in. I check the screen...and **** you not, screen was doing the exact same thing. I had written down the previous serial just to make sure they weren't 'effing with me. nope, they didn't match. So, I show them, they are wishy washy about it but take it back and left huge notes in capital letters "SCREEN COMING UP, DO NOT SEND ONE LIKE THIS". So, we wait again. (3 phone.) Few days later, get the call. Go in, look at phone... and as SOON as she opens the box, without even taking off the protective film I could tell it was screwed up. Not only was the bottom left hand corner coming up, like all the others. The whole bottom half of the phone was coming off. I verbally digressed "Are you ****ting me?" showed them the phone and they instantly go "Oh wow." it was that bad. I ask about the new phone policy and how I've had to ship these out 3 times, this being the forth. They state "We don't get new evo's anymore" I go "That's fine, a phone of equal value will work. She says she wouldn't mind a Design 4G, looking over specs, I personally feel it comes out as less than equal value, but she's fine with it. They state they don't have the policy anymore and it was removed at the beginning of the year. I, rather upset, state I've been dealing with this crap since November and just because I missed 3 crappy refurbs before their cut off shouldn't mean I have to suffer. Her suggestion? try Sprint. yeah. it's past 1 year, so that's a laughable suggestion... also, given that I'm paying you for insurance!. I asked to speak to the manager who suggested the same thing!. try sprint or keeping spinning the roulette wheel for a decent refurb. My only real option was the roulette wheel. This time, the Manager left notes, put a ticker on the glass of the phone with a huge ARROW pointing to the bottom of the phone that read "DO NOT SEND ANOTHER LIKE THIS EVER." Then, on the paperwork, stated my many attempts, how disappointed he was and how this next one better be checked multiple times before being shipped.
So, we picked up her phone tonight... all "seems" OK so far, guess I get to wait and see if the screen starts coming up or not.
I love how they just want to have a green light to do a sloppy job and not get hit with the consequence of it.
I personally will never again buy their insurance, after one of my old phones ended spending 3 trips and 5 months in their repair center ...
BB: good to buy, not support.....
Sent from my PG86100 using Tapatalk
megabiteg said:
I love how they just want to have a green light to do a sloppy job and not get hit with the consequence of it.
I personally will never again buy their insurance, after one of my old phones ended spending 3 trips and 5 months in their repair center ...
BB: good to buy, not support.....
Sent from my PG86100 using Tapatalk
Click to expand...
Click to collapse
They are not good for support on **** I refuse to get insurance or black tie for almost any of their stuff. Their policies are awful and apparently they don't notify you of change which should be illegal
Sent from my PC36100 using xda premium
Well if they aren't going to give you a brand new phone, just keep sending the broken ones back and keep trying. Eventually they will realize it's costing them more in shipping costs than it would to just give you a new phone. Maybe try going to another Best Buy as well.
And I know exactly what you are talking about. I made a claim with Asurion in December, and it took 4 refurb evo's, that were all bad, and then they finally gave me a new 3D. The first two had screen separation, with one of them the glass was actually completely separated, like I could take my finger and lift the entire glass off the phone. The other two both had a broken vibrator out of the box, and both of them had two of the four touch button lights that weren't lighting up at all. I really can't believe they actually ship these phones out to people like this without a simple look-over to find issues like this.
Oh, how I love Sprint's TEP. My phones get fixed or replaced, no questions asked.
Does the HTC warranty start over with the "new" device you received? I mean it's a new to you device replaced under a repair, so I was just curious?
KB112 said:
Does the HTC warranty start over with the "new" device you received? I mean it's a new to you device replaced under a repair, so I was just curious?
Click to expand...
Click to collapse
..... That's an Interesting thought.. I have no idea if that's the case or not.
KB112 said:
Does the HTC warranty start over with the "new" device you received? I mean it's a new to you device replaced under a repair, so I was just curious?
Click to expand...
Click to collapse
Last year when Sprint finally gave me a new Evo after 5 bad refurbs, they told me the warranty would be 90 days OR the remainder of the 1 year from the original phone purchase date, whichever comes first.
sitlet said:
Last year when Sprint finally gave me a new Evo after 5 bad refurbs, they told me the warranty would be 90 days OR the remainder of the 1 year from the original phone purchase date, whichever comes first.
Click to expand...
Click to collapse
That sounds like a pretty standard policy. I figured that might be the case.
Sent from my PG86100 using xda premium
I know at sprint sometimes is a game of chance on refurbished units back on the EVO days I had to swap my 2month old phone out due to blue spots in the screen they wouldn't fix it. Lol pain dealing with refurbished units sometimes you get lucky other times it is a gamble .
Lol I would rather keep my original phone and just repair it my self lol.
lol, im glad this post is here because i actually have some clarification and this applies to me.
so i dropped my 3vo in water the other day for a split second, and it dried out just fine. this was about 2 weeks ago. i wasnt having issues at all until yesterday. apparently the digitizer is screwed so being an employee at best buy, i knew i had coverage and i bought the BTP out right so i had plenty of replacements. i took it in, and my buddy took a look at it and he confirmed the screen was wonky. but then he said it was rooted, and that they dont accept that. so of course i went outside and smahed the phones screen to bits to where both the inner and outer layer of the screen were shattered and you couldnt see the screen at all.
anyways, what i am getting at...
if the phone has water damage, or any type of replacement issues they pretty much rip the phone out and the only thing brand new you get back is the shell of the phone and they replace whatever is messed up.
but if the phone screen is completely shattered it is a instant replacement with a new phone, which is good because it "shouldnt" be a refurb. this is a new policy that is actually inside info.
PatrickHuey said:
lol, im glad this post is here because i actually have some clarification and this applies to me.
so i dropped my 3vo in water the other day for a split second, and it dried out just fine. this was about 2 weeks ago. i wasnt having issues at all until yesterday. apparently the digitizer is screwed so being an employee at best buy, i knew i had coverage and i bought the BTP out right so i had plenty of replacements. i took it in, and my buddy took a look at it and he confirmed the screen was wonky. but then he said it was rooted, and that they dont accept that. so of course i went outside and smahed the phones screen to bits to where both the inner and outer layer of the screen were shattered and you couldnt see the screen at all.
anyways, what i am getting at...
if the phone has water damage, or any type of replacement issues they pretty much rip the phone out and the only thing brand new you get back is the shell of the phone and they replace whatever is messed up.
but if the phone screen is completely shattered it is a instant replacement with a new phone, which is good because it "shouldnt" be a refurb. this is a new policy that is actually inside info.
Click to expand...
Click to collapse
*runs up flight of stairs to smash screen*
Sent from my HTC Evo 3D using xda premium
eXplicit815 said:
Oh, how I love Sprint's TEP. My phones get fixed or replaced, no questions asked.
Click to expand...
Click to collapse
Wait, can you tell me some about TEP's current policies? I chose bestbuy but I'm probably going to switch when I get my new phone. Last time I called about TEP was 3 years ago, so...
-Does TEP still charge $100 for broken phones?
-Does TEP give new or refurbished phones?
-If refurbished, is it at the store or does it take 20 years to arrive?
-With TEP, do they replace it no questions asked?
I knew bestbuy's prices were jacked up like **** but now the insurance... really...
Thanks
---------- Post added at 09:40 PM ---------- Previous post was at 09:37 PM ----------
PatrickHuey said:
lol, im glad this post is here because i actually have some clarification and this applies to me.
so i dropped my 3vo in water the other day for a split second, and it dried out just fine. this was about 2 weeks ago. i wasnt having issues at all until yesterday. apparently the digitizer is screwed so being an employee at best buy, i knew i had coverage and i bought the BTP out right so i had plenty of replacements. i took it in, and my buddy took a look at it and he confirmed the screen was wonky. but then he said it was rooted, and that they dont accept that. so of course i went outside and smahed the phones screen to bits to where both the inner and outer layer of the screen were shattered and you couldnt see the screen at all.
anyways, what i am getting at...
if the phone has water damage, or any type of replacement issues they pretty much rip the phone out and the only thing brand new you get back is the shell of the phone and they replace whatever is messed up.
but if the phone screen is completely shattered it is a instant replacement with a new phone, which is good because it "shouldnt" be a refurb. this is a new policy that is actually inside info.
Click to expand...
Click to collapse
Thank you so much. I hate having to wait a month before they replace the phone.
yousefak said:
Wait, can you tell me some about TEP's current policies? I chose bestbuy but I'm probably going to switch when I get my new phone. Last time I called about TEP was 3 years ago, so...
-Does TEP still charge $100 for broken phones?
-Does TEP give new or refurbished phones?
-If refurbished, is it at the store or does it take 20 years to arrive?
-With TEP, do they replace it no questions asked?
I knew bestbuy's prices were jacked up like **** but now the insurance... really...
Click to expand...
Click to collapse
As far as I know they only charge the fee if there is physical damage, water damage, or if it lost or stolen. If you take the phone to a corporate store with a repair center they will fix it for free and if it cannot be fixed then it is replaced with a refurbished phone. Personally I used to work for both companies and I think that TEP is much better than best buy's insurance policy.
Sent from my PG86100 using Tapatalk
Dam just found a little tiny particle underneath my screen. Dam should I return it or just bare with it.
Personally, that would drive me crazy. If that's a returnable flaw, I'd return it (and check the new one out in store before taking it home to make sure there's no other problems with that one, either).
Sent from my HTC6435LVW
particles under the screen suck!!!...they disappointed me very much the first day i saw them.the day i purchased the phone ....!!
You just made me remember the particle I had under my HTC Rezound display. I swapped it and I ended up with pink buttons.
I'd return it. My display is flawless and I expect nothing less. Don't let them try and push that bs restocking fee on you. Side it's defective I don't think it's legal for them to but expect a fight...
Sent from my HTC6435LVW using xda app-developers app
It is definitely a warranty item. I have had that happen to me in the past. If you can hold out, put up with it and then get a new phone later.
My DROID X I put up with it for a month or two and got a warranty replacement the last month of my warranty.
Just my two cents.
Sent from my HTC6435LVW using Tapatalk 2
............and not just one...i have a good 3 particles close together forming a cluster very clearly visible...:crying:
Simple just use an alcohol free moist cleaning sheet after you have cleaned your 3DS make sure the remaining dirt particles are removed with a toothpick that way you don't scratch your 3DS. The toothpick is recommended for removing dirt from hard to reach places such as at the borderlines of the screen.
I recommend replacing the handset and checking the new one thoroughly before deciding.....
Sent from my One V using xda app-developers app
You can replace the digitizer and glass, or just clean it. But it is somewhat tedious and can lead to poor results.
Warranty replacement is much easier.
Sent from my ADR6425LVW using Tapatalk 2
Thx for all the responses yall...I know my DNA is only one day old and I'm just being to much of a perfectionist but ill see if i will return it for a new one tomorrow.
You guys need to learn your Verizon policies. If the phone is defective within 14 days, it is exchanged for a brand new one of the same model, no charge. If you decide you don't want the phone in that period, or want to swap for another model, they will charge a restocking fee. If there is a particle under the screen, swap it within 14 days. If you warranty it later on you won't get a new phone you will get a CLNR. i.e. not new. IMHO the restock fee is legitimate when returning or exchanging for a different model. They can't sell that phone new again.
Either way DOA exchange the phone now so you get a new one.
Sent from my DROID RAZR using Tapatalk 2
LyndenP said:
You guys need to learn your Verizon policies. If the phone is defective within 14 days, it is exchanged for a brand new one of the same model, no charge. If you decide you don't want the phone in that period, or want to swap for another model, they will charge a restocking fee. If there is a particle under the screen, swap it within 14 days. If you warranty it later on you won't get a new phone you will get a CLNR. i.e. not new. IMHO the restock fee is legitimate when returning or exchanging for a different model. They can't sell that phone new again.
Either way DOA exchange the phone now so you get a new one.
Sent from my DROID RAZR using Tapatalk 2
Click to expand...
Click to collapse
What he said
Sent from my SCH-I535 using xda premium
So my wife dropped her Rezound and the screen cracked. We do have the insurance through Verizon and figured I'd check here before calling Verizon since I need to know how to play this and get a replacement. Will they replace my phone or will they only replace it if our phonse is lost or stolen? Does anyone know how much it costs to get a replacement.
Sent from my GT-P5113 using xda premium
With a cracked screen it will cost $99 to replace. If it was a defect with the phone it would of been free. Kinda sucks but its better then shelling out $200+ for a new phone cause of the insurance. This is from personal experience with my own rezound.
seems pretty lame since that's about what it would cost me without the insurance.
Sent from my GT-P5113 using xda premium
If the picture isn't distorted and your glass is simply cracked, just get a Rezound LCD Digitizer with tools from amazon or ebay and some 3M 2mm digitizer tape. It'll only cost you 30 bucks to repair your screen, and you can choose between getting a verizon branded or unbranded digitizer while you're at it.
rickyray9 said:
If the picture isn't distorted and your glass is simply cracked, just get a Rezound LCD Digitizer with tools from amazon or ebay and some 3M 2mm digitizer tape. It'll only cost you 30 bucks to repair your screen, and you can choose between getting a verizon branded or unbranded digitizer while you're at it.
Click to expand...
Click to collapse
ugh, i tried this..only do this if you know what you're doing...i sure as hell didn't, and there's NO repair how to video out there about how to re-assemble the screen..they all convieniently skip that part. i ddin't even know i had to buy new adhesive since nobody said anyhting about that...
in the end, i have a screen with smudges on the LCD from the adhesive i had to pick at, since it was clearly visible underneath the digitzer, and then of course there's dust all over the place because it's impossible NOT to get dust under there, and the ribbon cable is peaking through the top, and i'm sure there's gonna be screen lift at some point. oh, and my bezel is def warped and bent out on the left side from prying with that stupid safe pry tool to get the digitzer out....clearly it isn't so safe!
oh and not to mention that my menu button doesn't fully light up anymore like the rest of them, because apparently you hvae to get teh LED's on there JUST RIGHT for them to light correctly.
yeah it cost $30, but it was a gift to my brothers wife until she can upgrade in a year...sure, she doesn't notice any of that, and it's a huge upgrade from her fascinate, but my brother and i sure do. we both did it together, and if me, someone who tinkers with electronics all the time, and him, a mechanical engineer, can't get it perfect, i'd say to just get the insurance replacement lol i would have, def, especially if you're as picky as me.....
Me doing it myself is probably not going to happen.
Sent from my GT-P5113 using xda premium
$99 later and a new rezound in hand.
Next question!
If I got a lemon, do I just deal with Assurian or can I get a replacement thru Verizon? On the screen when I got the phone it said 1 year Assurian warranty. Do I cancel my $7 a month insurance?
Thanks for the insight if anyone has experience beyond my point so far.
Currently not being productive on my S3.
txkorm said:
$99 later and a new rezound in hand.
Next question!
If I got a lemon, do I just deal with Assurian or can I get a replacement thru Verizon? On the screen when I got the phone it said 1 year Assurian warranty. Do I cancel my $7 a month insurance?
Thanks for the insight if anyone has experience beyond my point so far.
Currently not being productive on my S3.
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no i think you need to keep asurion to get it replaced warranty wise through asurion. and yeah, you call verizon, but asurion is who warranty replaces it
I wish I could find a way to get another S3 but if she dropped the Rezound, the S3 would have no chance of survival.
Currently not being productive on my S3.
Hey, so I cracked my One X+ screen quite badly, it fell on it's side on a wood floor, and it cracked.
Thing is, this isn't a normal crack, if I put it in my pocket, I end up with pieces of glass everywhere, and if I use it, my fingers get cut and bleed, so I can't use it right now.
I am not a handy guy myself, so I won't even try fixing it, I've been checking out some places, they seem decent, but they mostly do iPhone repairs. One of them quoted me $150, and another $130
The $150 has a 5-star yelp rating, but then again, iPhone screens (from what I know) are fairly easy to replace
I'm so pissed at myself, because I never wanted to use a case, as the phone is really sexy and feels good.
I e-mailed corning for the gorilla glass damage, which was weird, and they said that they will pay me $200 for the phone and they will (obviously) keep it for research (Probably replace the screen and sell it?)
I'm so worried, because after reading around, it seems that HTC One X screens never end up looking good, and I can imagine that being worse for the X+, as it is a bit more rare.
The screen is cracked on the side, and those cracks extend all the way to the other side of the phone, but on the left side, the glass is just destroyed.
Will post pics later
Wow, that sucks bud. I broke the screen on my SGSII last year and just chucked it and bought a phone on E-bay.
I replaced the screen on an I-pod and it was pretty simple. I did a lot of research before I did it and it turned out good.
I don't know what to tell you as far as replacement. If you got $200.00 for the broken one and could find one on E-bay for $450.00, you would have a replacement for $250.00. Just a thought.
Best of luck and post some picks when you can.
Steve
Yeah, I'm mostly discarding that option. I do wonder if its actually possible for the phone to end up decently after one of these repairs
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theproftw said:
Yeah, I'm mostly discarding that option. I do wonder if its actually possible for the phone to end up decently after one of these repairs
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I spose if you found someone qualified to do the repair, it should be like new when it's done. Be sure they use a good quality screen and digitizer for the repair. Should even consider using a direct HTC replacement. Of course that will up your cost.
I spose it depends on what you are willing to do for your phone. How bad do you want your HOX+ back??
I would just send it to HTC, cost me 180 british pounds, the good side is that you will get a new unibody, and a full service on the insides of the phone. I think its well worth it, and it keeps your warranty in play.
boe323 said:
I would just send it to HTC, cost me 180 british pounds, the good side is that you will get a new unibody, and a full service on the insides of the phone. I think its well worth it, and it keeps your warranty in play.
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I don't care much about the warranty, if it dies I'll replace it, thing is, I can get upto $150, since I'm a high school kid, and (this is serious!) my parents said that if I break my phone, they're not replacing my phone in the next 2 years.
So they don't know.
stevespens said:
I spose if you found someone qualified to do the repair, it should be like new when it's done. Be sure they use a good quality screen and digitizer for the repair. Should even consider using a direct HTC replacement. Of course that will up your cost.
I spose it depends on what you are willing to do for your phone. How bad do you want your HOX+ back??
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Click to collapse
I ain't got that much cash, and I need it this week and can't do it via mail, so prolly not happening
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Actually the one x and one x plua use the same screen/digitizer and you have to pry the back of it off and disconnect it all if you really want that phone to work and keep any bit of warrenty send it to htc if not bring it to a repair shop
Sent from my HTC One X+ using xda premium
They sell kits on e bay with instructions and ideo instructions on you tube invest in an otter box it dosent add too much bulk and its a bargain ive seen people drop their phones 35 feet when i worked in chemical plants otter boxes on had a gash in it from tumbling down insulation bouncing off pipes and hitting concrete foundations phone was 100%fine
http://www.dealsishop.com/htc-one-x...acement.html?gclid=CNr_4uCAq7gCFZRj7AodeWQAIQ
http://www.dealsishop.com/htc-case-opening-tool-kit.html
Sent from my HTC One X+ using xda premium
The One X and One X + are definitely a difficult replacement. You need to FULLY clean up the old adhesive and take your time or you will get bad results. You also need to use the right adhesives to get good results. It would cost about $10 to $15 to get a role of adhesive you could use (trimming needed in tight areas) that would do about 50 phones.
Take your time and be thorough. Also be REALLY carefull with all the flex cables or you will be screwed when you put it back together.
I have fixed about 25 of the One X and one One X+ and its a minimum of 1.5 hours of work for me now and I know exactly what to do.
Thread has been closed as there is another cracked screen thread currently open. Duplicate threads are not allowed