recently i had battery problem, it's drain by it self without turnning on, i try to connect with keyboard it seem charging (green light) but i cannot turnning it on, i must connect with cable cord and charged all night while it's charging i heard a noise like my battery is drain (on pad that it's off) and i cannot turn on the pad because dispaly show red battery, i must connect with cable cord to turning on afther must wait circa half hour, did somebody have my problem too and how to fix it.
ps. firmware stock Version V9.4.2.21(WW) , Rooted
Hey, i just went through that. Mine was fine till I flew to the states and it started acting like that. I would charge it and it would say full but as I unplugged it, it would shut down. I wrote Asus and they immediately sent me an RMA. I even told them it was unlocked.
jetbruceli said:
Hey, i just went through that. Mine was fine till I flew to the states and it started acting like that. I would charge it and it would say full but as I unplugged it, it would shut down. I wrote Asus and they immediately sent me an RMA. I even told them it was unlocked.
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let us know how it goes. Asus may of had a change of heart concerning unlocked users based on the conditions of what's defective. good luck.
Will do. I told them several times it was unlocked but that has nothing to do with the condition of the battery I suppose. I guess if they say I owe some money for the repair then we will see right? Don't really care to be honest. I just want it fixed so I can go back to flashing new roms
They know it's unlocked the minute you provide the serial #. You don't have to tell them.
im having some of the same problems with my TF201prime my keyboard isn't charging for some reson which im not sure of my top tablet is charged to 100% but as im typing this my keyboard is running low & not charging WHY ? im thinking of getting another charger if that doesnt work im calling ASUS plus im unlocked i hope thy still help me if anyone knows whats going on with this please respond thank you plus the chargers are some of the cheapest made its really bad especially for the amount of money these things cost
jetbruceli said:
Hey, i just went through that. Mine was fine till I flew to the states and it started acting like that. I would charge it and it would say full but as I unplugged it, it would shut down. I wrote Asus and they immediately sent me an RMA. I even told them it was unlocked.
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Click to collapse
Asus will support you even unlocked rooted or whatever.. but if the cause of the fault is anything to do with software, its just not covered by the warrenty..
Well just got an email saying its being shipped back to me. Woo hoo! I was monitoring the repair via their website and they had repairs complete for a while. Then it said ready for shipping. It stayed that way for 4 days. I was thinking they were gonna call and ask for some money or something.
I am glad and happy they fixed it and did not give me a hard time over it.
And by the way, I know they know its unlocked, I was telling this so they could let me know if It was still covered by the warranty and/or if it would cost me anything to have it fixed.
I knew it was the battery and not a software thing so I was gonna actually order another battery and replace it myself but this worked out for the better!
Anyways, good luck guys and when it arrives I will let u all know!
Related
Ok, so at 1am I plugged my phone it ... I verified the other end was connected to the wall (it was glowing blue) ... so I go to sleep thinking "it'll be fully charged when I wake up, oh boy oh boy!"
I wake up, and check my phone - it's warm as if it's been charging. But there's only 10% battery life left ... I was like "WHAT THE HECK?!"
This never happened to me with the Treo 650, 700wx / p, Pro, or HTC P3050, P4000, P3540 ... so is it just this battery, or just this phone?
I COULD take the phone in, but I don't want to because I'll get a refurb unit - even though I just spent $700 on this one this month - so I don't want to do that. Ideas folks?
P.S. I'm using stock Telus 6.1 ROM
Same here man, and it freezes when its done charging, or the charging light [the ring light] keeps going on even when its 100%? any help would be greatful ;(
also keyboard keeps freezing lol..
Since I hadn't had a response from anyone here, I went to Telus wh ile I was in the mall ... they say it's probably a charger issue, and not a phone / battery issue ... They will exchange, free of charge, my battery OR charger, but if I want to swap a unit, it'll be a refurb ... I told them "I just spent $700 on this phone, I WILL NOT take a refurb."
Ah well I'll take the charger tomorrow.
The world is out to get my TP!
eh? I went to sprint and they said i should leave the phone and they can check whats wrong with it.. but i cant if its OEM, and since its OEM we all cant have the same problem? sorry i researched and everyone says different things. Some say to much flashing to you got a defective devise or you need to update your radio or something something i duno i quit!
I posted a similar issue (have a sprint touchpro) about the activesync just dropping or the phone just disconnecting from the computer while charging on the USB charging cable, they claim "we've never heard of this issue". I wonder if this isn't exactly like the Mogul that had bad pins in the USB port that would disconnect that device while connected.
So far, haven't been able to find a satisfactory answer.
I had the same issue
When I received my first TP in February, I experienced this 3 times. I took it back into Sprint and they sent me a new in-the-box replacement. I kept all the accessories and just sent back the mobile itself (as I was instructed). Consequently, I've been using the OLD charger (never unwrapped the new one) for almost 4 months without experiencing the same issue. So, I'd have to say it was the handset. Also, once I noticed the charger cable fell out of the phone very easily after experiencing the heating-but-not-charging issue, so perhaps it has something to do with the fit of the male/female mini-usb.
"It will not turn on. However, the green indicator LED light on the right front screen lights up when I press button or put the charger in;
he told me he was going to root it and put a new flash on it and said the battery died while flashing.
Ever since, I couldn't get it back to turn on. I read around and people said hard bricking is nearly impossible and this might be soft bricking."
I've been stolen my Atrix so I stopped following it, and I'd like to replace it....
Thanks
when my phone did that it was because it died fully and when i tried to turn it on or charge it with my computer it wouldnt let me . Until i plug it up to my wall , then it finally started charging . when i had hard bricked my phone , i would press the on button and it turned green but then it said error . maybe that will help you ?
Don't really know.
It's what the seller says.
I asked him what he has done to get that, still waiting for the answer...
Stupid thought: maybe the Power On button is broken?
he told me he was going to root it and put a new flash on it and said the battery died while flashing. Ever since, I couldn't get it back to turn on. I read around and people said hard bricking is nearly impossible and this might be soft bricking.
Here is his reply. So, what donc you guys think?
Shaydar said:
he told me he was going to root it and put a new flash on it and said the battery died while flashing. Ever since, I couldn't get it back to turn on. I read around and people said hard bricking is nearly impossible and this might be soft bricking.
Here is his reply. So, what donc you guys think?
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Get a different battery. If phone doesn't boot >> it's dead.
REAL hardbrick
I have hardbricked two Atrixes in less than 30 days. AT&T replaced both of them and never asked anything about me rooting or unlocking. I can't post links here yet, so google "Briefmobile unlock Atrix." That's the exact procedure I followed.
It worked at least two times. The other two times, it burned something inside the phone. It wouldn't turn on at all. I tried plugging it into a USB port, into the wall, and the LED didn't even come on. The guys at AT&T tried different batteries and none of the phones turned on. So I'm on my third Atrix in 30 days.
xploited said:
Get a different battery. If phone doesn't boot >> it's dead.
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Yes, but i'need to be sure before buying the Atrix.
Would feel stupid if it really was a hardbrick since i would import from US to France...
And I Also have another battery... The Son of a B**** who stole my Atrix during my holidays didn't have the brain to steal chargers and extra battery while it was clearly sightable... Bitter laugh
Shaydar said:
Yes, but i'need to be sure before buying the Atrix.
Would feel stupid if it really was a hardbrick since i would import from US to France...
And I Also have another battery... The Son of a B**** who stole my Atrix during my holidays didn't have the brain to steal chargers and extra battery while it was clearly sightable... Bitter laugh
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My guess is that it's hard bricked. (In some hard brick cases phone won't turn on at all).
Don't you think the person selling it to you tried to do everything possible to fix it before offloading it for cheap?
If you need a cheap phone, get a used one, or a heavily used one. LOL.
What's good in paying ANY money for this phone if it doesn't work and most likely never will?
I had a similar issue after I took a swim with my Atrix It powered up fine after letting it sit for a few days, then I powered it off to put the sim card and memory card in, then plugged in the charger to the phone... It wouldn't come back on.. and a green light would come on when I would try to turn it on... I left it sitting charging for a few days, then 7 days after the swimming incident, right before I was going to buy another Atrix off of craigslist, I hit the power button and it came on! Been running like a scalded dog ever since..
Maybe you just need to plug it up to the wall charger for a few hours or over night... before doing so, I would recommend pullling the battery let it sit for a minute or two, then put the battery back in a hook it up to the wall outlet. Hope you get it figured out!
So it was the day after I flashed entropy's 12/08 kernel, when I turned off my phone, and tried to turn it back on it wouldnt turn on. It just shows the battery charging icon and will not turn on. its weird it still says charging with the usb cable unplugged, if I hold down the volume buttons it goes into download mode, even without the cable unplugged. what can I do?
Seems like more and more people are getting sgsii's with bad usb ports.
http://forum.xda-developers.com/showthread.php?t=1384825
Flash it back to stock, if possible, and see if it's still doing it. If it is still messing up see about exchanging it or sending it into samsung for warranty repair.
Sent from my páhhōniē
I had the same issue. I noticed that my phone would not deep sleep. And the only way I could get it to turn back on was to enter download mode and flash through Odin. Flashed back to stock and did a warranty exchange. See a similar thread below.
http://forum.xda-developers.com/showthread.php?t=1369647
gr8hairy1 said:
Seems like more and more people are getting sgsii's with bad usb ports.
http://forum.xda-developers.com/showthread.php?t=1384825
Flash it back to stock, if possible, and see if it's still doing it. If it is still messing up see about exchanging it or sending it into samsung for warranty repair.
Sent from my páhhōniē
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Ive had it for about a month and was fine until yesterday. since it wouldnt turn on but I could get into download mode, I odined back to stock. Everything worked great until I turned it off, then it wouldnt turn on again still the battery charging loop. I got it off craigslist like a month ago so no warranty, am i just screwed?
Man I am sorry to hear that. I had mine for roughly a month with no issue till about a week ago. I believe its faulty hardware.
armyms25 said:
Ive had it for about a month and was fine until yesterday. since it wouldnt turn on but I could get into download mode, I odined back to stock. Everything worked great until I turned it off, then it wouldnt turn on again still the battery charging loop. I got it off craigslist like a month ago so no warranty, am i just screwed?
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You always have a warranty, just take it to an AT&T warranty center or if you can't you contact Samsung directly. All devices have a 1 year warranty that typically isn't voided by sale, just might have to work for the warranty that's all.
armyms25 said:
Ive had it for about a month and was fine until yesterday. since it wouldnt turn on but I could get into download mode, I odined back to stock. Everything worked great until I turned it off, then it wouldnt turn on again still the battery charging loop. I got it off craigslist like a month ago so no warranty, am i just screwed?
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I think you can't go to AT&T for warranty, but can't you send it to Samsung under warranty? I'm not sure their rules, but you might check into it.
creepyncrawly said:
I think you can't go to AT&T for warranty, but can't you send it to Samsung under warranty? I'm not sure their rules, but you might check into it.
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Should be able to still got to AT&T for warranty, they can pull up the original warranty without a receipt. It's tied to the phone, and they know people sell theirs. I've given my phones away and people have gotten warranty replacements. I gave my dad my old Bold 9700 and he was on a different account, AT&T swapped under warranty with no issues. Same thing with my old Bold 9000, gave that to a buddy of mine, he had an issue, went to AT&T and got a warranty exchange.
check your connections for lint
here is something a lot of people don't think to check, i though i had a bad usb port about 2 weeks ago it just started suddenly on night when i plugged it in to charge it kept switching from charging to not charging every second, unplugging it and plunging it back in did not help, final i decided to inspect both the charge plug and usb socket and guess what i found in both a tiny bit of lint almost invisible, a can of air got the lit out and all is still well, problem gone.
now this may not be your case but it is something to check befor calling fowl on the hardware.
rurigokou said:
here is something a lot of people don't think to check, i though i had a bad usb port about 2 weeks ago it just started suddenly on night when i plugged it in to charge it kept switching from charging to not charging every second, unplugging it and plunging it back in did not help, final i decided to inspect both the charge plug and usb socket and guess what i found in both a tiny bit of lint almost invisible, a can of air got the lit out and all is still well, problem gone.
now this may not be your case but it is something to check befor calling fowl on the hardware.
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That is pretty similar to how mine behaved...i hit it with canned air numerous times to no avail though.
There do seem to be an increasing number of apparently bad usb ports though...
Sent from my GT-I9100 using XDA App
Same thing happened to me. Luckily I was still in my 30 day period, so I took it back to best buy. The guy at best buy uninstalled my launcher pro for stock launcher, and that seemed to temporarily fix the issue. I didn't trust that as a permanent fix, so I had them exchange it. If you're running a different launcher you could try changing it. I personally think it's a hardware issue, but it's worth a shot.
Sent from my SAMSUNG-SGH-I777 using XDA App
Yea so I finally got my transformer prime on the 23rd after waiting about a month for it.
As soon as I opened it i plugged the charger in preparing myself for my first ICS/Android tablet experience, and shortly after my eyes began to tear.
The screen wouldn't turn on so I immediately logged onto xda to find a solution to no avail. I've been proceeded to call asus and find out what was going on with my brand new transformer. They proceeded to tell me to do everything that I had already done before I called them and it came down to me having to ship it back for repair. They even tried to make me pay for shipping until I told them "don't worry about it, I'm just gonna go and buy an ipad" haha
So now I should have my baby back in a week or so.
I saw other people had screen issues when they first got it and it was solved by charging it, but has anyone else had to send theirs back for repair?
Sent from a CRABThinker running ZEUS
You should of charged it up at first for at least 8hrs. Before sending it in....plenty others had same issue n solved it like that. Primes come with battery basically dead. Mines didn't. It was low. But most others I've seen had a dead battery basically.
Have you tried to hold the power button down until it vibrates? I noticed that my phone will come on immediately if I press the power button, but with the tablet, I have to hold for a few seconds until the device powers on.
Just something I noticed from my first experience.
Try holding the power button or combonation of the power button+Volume button while pluged in.
also try a paper clip in the tiny hole near the SD-Card
Please give us details on what you have tried. Sending to the Repair center will take you up to 2-3 weeks process time and return.
So you might think of just returning it to the company you got it from for another Prime or your money back.
Hope this helps.
CRABThinker said:
Yea so I finally got my transformer prime on the 23rd after waiting about a month for it.
As soon as I opened it i plugged the charger in preparing myself for my first ICS/Android tablet experience, and shortly after my eyes began to tear.
The screen wouldn't turn on so I immediately logged onto xda to find a solution to no avail. I've been proceeded to call asus and find out what was going on with my brand new transformer. They proceeded to tell me to do everything that I had already done before I called them and it came down to me having to ship it back for repair. They even tried to make me pay for shipping until I told them "don't worry about it, I'm just gonna go and buy an ipad" haha
So now I should have my baby back in a week or so.
I saw other people had screen issues when they first got it and it was solved by charging it, but has anyone else had to send theirs back for repair?
Sent from a CRABThinker running ZEUS
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Click to collapse
I have had 4 Primes now, 3 were dead when i got em.... Charged for 8 hours as mentioned in the user guide and all 3 powered on without issue. One had just enough charge on it to start up when i went to first charge.
It threw me for a loop first couple of times but holding the power will do the trick.
Sent from my Transformer Prime TF201 using Tapatalk
demandarin said:
You should of charged it up at first for at least 8hrs. Before sending it in....plenty others had same issue n solved it like that. Primes come with battery basically dead. Mines didn't. It was low. But most others I've seen had a dead battery basically.
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I ordered mine from Office Depot and it came dead as a door knob. I plugged it in and it would not turn on at all.. I was definietly worried i had a defective one but i let it charge for 10 minutes and pow! it came on.
The battery died completely the other day and i had to give it a few minutes or so on the charger before it booted up
I had same issue but after lettering it charge for a good 3 hours and it turned on, I even called Asus before it turned on
Sent from my Transformer Prime TF201 using xda premium
I had the same issue with mine...It was completely dead..
I just plugged it for 15 mins then it turned on and continued charging
Did you try charging it before sending it back?
I charged it 24 hrs
Mikers99 said:
Please give us details on what you have tried. Sending to the Repair center will take you up to 2-3 weeks process time and return.
So you might think of just returning it to the company you got it from for another Prime or your money back.
Hope this helps.
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Click to collapse
I charged for 24 hours and tried everything that has been posted. it actually is a screen issue
Some how after over night USB charged, in the morning I cannot turn it on.
Seaching through the web found it is one of the common problems.
However, after try all many many times and also continue charge more nothing happens.
It seems it is not charged, no led on and the magnetic indicator shows not charging.
(Un)fortunately , it is long holiday then I have to wait for the service center.
After left it alone for 2 days, now I can turn it on but the power is out.
Then over night charge again and now I will upgrade to Lollipop.
:laugh:
FYI:
If you experience same as mine and no warranty may be wait.
But, if in warranty you may or maynot.
Had the same problem some weeks ago, same steps and it was working again.
BUT: now it's dead again and it doesn't come back to life since over a week!
Maybe it's better to repair it if you get this error before unlocking bootloader...
LazyT said:
Had the same problem some weeks ago, same steps and it was working again.
BUT: now it's dead again and it doesn't come back to life since over a week!
Maybe it's better to repair it if you get this error before unlocking bootloader...
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Click to collapse
Thanks, but as it is working I dont think I can claim.
And warranty will expire soon early next month.
Has anybody experience with warranty in this case with unlocked bootloader?
Tried to get it repaired here in Germany: came back unrepaired because of non original software.
Well, when it does not poweron nobody can check the software. So it looks like they simply compare the serial with an unlock database and deny repair without looking for the error at all.
That's nice for an device with this known fault also with original software and locked bootloader...
That's really too bad. I have the same issue with mine. I created an RMA in march and it expired now I'm out of warranty ( by two weeks) and Sony wont help.
For what its worth, when my tablet has the power on issue, if I plug it in to charge with my blackberry playbook charger, it will charge enough to power on. The OEM charger won't work the same way. Once my device is on, the OEM charger works fine.
You may want to try this method. I think it may has to
do with the amperage that the BlackBerry charger drives that semi solves the problem.
Here's a link to the charger
http://www.amazon.com/Blackberry-Folding-Blade-Charger-Playbook/dp/B004OZMWUS
3 rd time
My tablet went deep sleep again, and it is 3rd time.
Last 2 times, I left it drain out battery until it active again and show low battery.
This symtom, we cannot do anything not even flash it.
But this time after left for 40 hours, the battery still not emtpty then I try:
Reset it more than 2 minutes, nothing happen.
Power + Up, nothing happen.
Then I try Reset and push power, suddenly it vibrates.
Tada...Sony logo shown and working again.
The battery is 13% left.
As it cannot be re-produced, so if anyone experience try Reset + power.
Please let me if it help or not.
:laugh: